Millennium Hotel, Sharjah - Cranley Report

The Cranley Report®: Millennium Hotel

Millennium Hotel, Sharjah

Hotel Address

Corniche Road
(PO Box 3930)
Sharjah
United Arab Emirates

Cranley Rating

Millennium Hotel Sharjah

Photo 1 of 38. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	2007 World Travel Award - Sharjah's Leading Hotel 2006 Century International Quality ERA Award - Leadership

Hotel Opened	2002
Refurbishment	2008 Al Dallah coffee shop. 2007 Le Club treatment rooms. Upgrade to LCD televisions in all rooms except Deluxe. Ongoing refurbishment of one guest room floor at a time in low season.

Cranley Summary

The Millennium Hotel Sharjah is geared towards the business and convention market. It is located on the Sharjah Corniche close to the city centre and the main Sharjah shopping mall. The hotel was opened at the end of 2002 and has 259 rooms on 18 floors, a large proportion of the guest rooms have impressive views of the lagoon. There are a number of room configurations and in addition there is a Millennium Club Lounge for guests staying in Deluxe Suites and above. The hotel has four different dining options including a formal Thai and an Iranian restaurant on the 1st floor, the more casual dining International restaurant and separate café are located on the ground floor. No alcohol is allowed in Sharjah so there is no bar in the hotel. For leisure the hotel has a small gym, squash court, sauna and steam rooms (separate for ladies and gentlemen) and three swimming pools. For conferences and banquets there is one Grand Ballroom that can be configured in different ways which has the benefit of being located on the 1st floor and is accessed by the feature stairway in the lobby or by lift. Additionally there is a 24 hour Business Centre and three further boardrooms.

Hotel Location & Layout

Location Description

The hotel is located on the Sharjah Corniche offering impressive views of the Khor Khalid Lagoon whilst at the same time being located in the city centre. The hotel is within easy access to Sharjah’s city centre main shopping malls as well as the ‘Old Souk’ and many other land marks. Ajman is 30km approximately 35 minutes away and Dubai is about 20km away but travel time to Dubai can vary considerably depending on the time of day so guests are advised to take advice from the hotel's Concierge. The hotel provides a complimentary shuttle service four times a day for guests wanting to visit Dubai for shopping or evening activities and a shuttle service to a private beach in Sharjah once a day.

Airports
Distance	15 km
Airport Transfers	Minimum 25 minutes depending on traffic.

Cities and Sights
Distance	15 km
City/Sight Transfers	Minimum 25 minutes depending on traffic. The hotel runs a complimentary shuttle bus four times a day to Dubai City Centre and Deira Tower when traffic is lighter, returning three times a day.

Layout Description

The hotels impressive elevated entrance leads off the main Corniche on the banks of the Khalid Lagoon near to the city centre. The large marbled and gold coloured lobby area has a central feature grand stair case which leads to the 1st floor where two A la carte restaurants with lagoon views, and the Al Jawhara Ballroom are located. To the left of the lobby area is an International buffet restaurant and to the right a coffee and pastry lounge. The three reception islands are situated towards the rear of the lobby whilst the Concierge and guests lifts are opposite. The Business Centre and shopping arcade are located at the far end of the lobby. This tall hotel has eighteen floors with the rooms located from the 3rd floor upwards, club rooms and suites are located on the top three floors and the Millennium Club Lounge is on the 17th floor. Le Club heath club and the swimming pools are located on a roof terrace on the 2nd floor with pools on either side of the building which means there is always one pool in the shade. There is a daily complimentary shuttle to a private beach club, alternatively it is only a five minute taxi ride away.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, German, Russian, Swedish, Tagalog, and several other languages spoken.
Payment Methods	All major credit cards and cash are accepted.
Foreign Exchange	All major currencies exchanged Exchange rates are commissionable.
Taxis Arranged	Street taxis can be arranged on request There can sometimes be a short wait
Tours Arranged	A full range of tours and tailor made packages can be organised through the Concierge to include: Abu Dhabi City tours Ajman City tours Al Ain City tours Desert safari and bbq’s Dubai City tours East Coast tours Helicopter tours Overnight safaris Musandam mountain trips Sand skiing Sharjah City tours Traditional dhow dinners

Guest Relations	Standard service Al Safwa rent a car
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental, airport transfers and tours.
Medical Facilities	There is a nurse on duty Saturday to Thursday from 10.00 to 13.00 A doctor is available 24 hours a day with a typical response time of within 15 minutes, according to the hotel. There is a pharmacy located next to the hotel.
Parking	Complimentary valet underground parking for 50 cars.

Cranley Comment

The hotel lobby is set in a stylish surrounding with high ceilings, a large chandelier, marble flooring and a grand staircase in the centre which leads up to the banqueting and conferencing facilities and restaurants on the 1st floor. The front desk is located on the left side which consists of three individual reception desks. The concierge is located on the opposite side of the lobby and at the very front of the lobby on either side are two of the restaurants which are open plan to the lobby. At the back of the lobby are the boutiques and business centre.

Shops & Amenities

Description

Al Safwa Rent a Car
08:00 to 19:00 Saturday to Thursday, closed Friday

‘Book Shop’ – Newspapers, magazines, toiletries and sun oils.
08:00 to 24:00 Saturday to Thursday, 08:00 to 17:00 Friday

‘Garment Shop’ – Arabic ladies fashion.
08:00 to 24:00 Saturday to Thursday, 08:00 to 17:00 Friday

‘Antique Shop’ – Arabic antiques.
08:00 to 24:00 Saturday to Thursday, 08:00 to 17:00 Friday

Al Fanar Luxury Tours – Excursions.
08:30 to 15:00 Summer, 08:30 to 22:00 Winter

Al Juwar – Perfumery.
09:30 to 22:00 Saturday to Thursday, 16:00 to 22:00 Friday

Tarasoli Carpet Co – Carpets.
10:30 to 12:30 and 17:00 to 22:30 Saturday to Thursday, 17:00 to 22:30 Friday

Dana Gents Salon
10:00 to 22:00, 7 days a week

Dana All Jamal Ladies Salon – Hair styling, facials, manicures, pedicures, make-up and waxing.
10:00 to 22:00, 7 days a week

Cranley Comment

The hotel has a selection of boutiques at the rear of the lobby selling Arabic fashion, gifts, carpets and also a perfumery. The Book Shop sells newspapers, magazines, and sun oils and there is a luxury tour company and separate gents and ladies hairdressers. In addition, the City Centre Mall, Sahara Centre and Souk Al Arsah which is one of the oldest Souks in the UAE are all located within a five to ten minutes taxi ride away.

Rooms, Suites & Villas

Number of Floors	18
Total Rooms	259
Elevators	4
Rooms per Elevator	65
Total Staff	216
Staff per Room	0.8

Check-in Time	14.00
Check-out Time	12.00
Late Checkout	Subject to availability
Smoking Rooms	135 Smoking Rooms Deluxe - 112 Deluxe Studio – 7 Deluxe Suite - 16
Room Service	24 hours 06:30 to 11:00 Breakfast 11:00 to 23:30 Lunch and Dinner 23:00 to 06:30 Night menu Specials from Mojo Thai Restaurant 12:30 to 15:30 and 19:00 to 23:30 Specials from Shiraz Iranian Restaurant 12:30 to 15:30 and 19:00 to 23:30
Laundry Service	A next day, same day and express dry cleaning and laundry service is available. Laundry and pressing handed in before 09:00 will be returned the same day, seven days a week. Dry Cleaning handed in before 09:00 will be returned on the same day, seven days a week. Laundry and pressing handed in after 09:00 will be returned the next day at 10:00. Express Service incurs an extra charge.

Club or Executive Facilities

The Millennium Club Lounge is located on the 17th floor and is available for guests staying in Deluxe Suites and above. The lounge has ample armchairs and coffee tables for guests to relax and read or watch the large LCD television. There is also a small quiet alcove with computer and printing facilities. The room is decorated in a sophisticated style and has stunning views of the lagoon from floor to ceiling windows that run down the whole of one side of the lounge. The lounge is open from 06.30 to 22.00 and facilities include:

Internet access from a PC in an alcove.
Complimentary breakfast from 06.30 to 10.30
Complimentary hors d'oeuvres and non-alcoholic drinks from 10.30 to 20.00.
Complimentary refreshments, tea, coffee and cookies from 10.30 to 22.00.
Complimentary pressing on the day of arrival (2 pieces only)
Secretarial services

Cranley Comment

The Millennium Hotel Sharjah has a range of room types from Deluxe Rooms to the Royal Suite. The rooms have either impressive Khalid Lagoon views or Sea/City views. The Deluxe Suites, Millennium Club rooms and above have access to the Millennium Club Lounge which has panoramic views from the 17th floor of the hotel. These guest rooms and above have additional amenities including private fax machines within the rooms and a trouser press. They are situated on the top floors of the hotel. All rooms are very well maintained and except for the Royal Suite are decorated in a contemporary style with matching light or dark wood furniture, sand coloured walls and plain complementing curtains.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Room	186	104 Khalid Lagoon 82 Sea/City	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI line Voice mail High speed internet access (chargeable) 3 pin square British sockets 3 pin round (1 large 2 small) sockets Television International Satellite TV Movie channels Radio/TV Floor to ceiling windows Energy saving key card light switches Double closet Full length mirror Shoe shine service (complimentary) Large safe suitable for laptop Safety deposit boxes at Reception (complimentary) Mini-bar Tea and coffee making facilities Fruit basket Complimentary (national) newspapers Turndown service Down duvet En-suite bathroom Single vanity basin unit Bidet Bath tub with fitted jet shower over it Bathrobes Slippers Shaving/make up mirror Shaving point Retractable drying cord Hairdryer Bathroom scale Telephone in bathroom Television speakers in bathroom Luxury White Company toiletries 38 Interconnecting Rooms	2 adults or 2 adults and 2 children under 12	32

Cranley Comment

The Deluxe Rooms are situated on the lower floors of the hotel on either side of the building and comprise a small entrance hallway with large closet to one side and en-suite bathroom to the other. The room is decorated in a contemporary design with light coloured wood furniture and headboard, light gold curtains and beige/sand neutral walls. The room has a range of amenities including chargeable high speed internet and a television with internet connectivity, full width and height windows, seating area with settee, low level coffee table and workspace / dressing table. The bathroom has a bidet, combined bath/shower and white sanitary ware with cream marble walls, floor tiles, dark brown marble vanity counter with white recessed basin and luxury White Company toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Studio Suite	10	Sea/City	As for Deluxe room with the added benefit of: LCD television Orbit satellite decoder with extra movie and television channels (400 in total) Fax machine Walk through closet Trouser press	2 Adults or 2 adults and 2 children under 12	43

Cranley Comment

The Deluxe Studio is a one room suite with views over the city. The room has a small entrance hallway with walk through closet on one side which leads to the en-suite bathroom. The slightly irregular shaped living room/ bedroom has full width and height windows, a lounge area at the widest point with a two seater sofa, armchair, coffee table and desk with high speed internet connection and a bed and side tables at the other. The room is decorated in a contemporary design with light coloured wood furniture and headboard, light gold curtains and beige/sand neutral walls. The en-suite has a bidet, combined bath/shower and white sanitary ware with cream marble walls, floor tiles, dark brown marble vanity counter with white recessed basin and luxury White Company toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Suite	22	Khalid Lagoon	As for Deluxe Studio with the added benefit of: Guest cloakroom Separate lounge Additional LCD television 2 two seater sofa's Dressing table Millennium Club Lounge facilities 22 Interconnecting Rooms	2 Adults or 2 adults and 2 children under 12	61 to 63

Cranley Comment

The Deluxe Suite is a two room suite with a lounge and a separate en-suite bedroom. You enter the lounge which is a rectangular shaped room and has two sofas and a coffee table with a satellite television and large full height and width windows. The adjoining bedroom has a bed, two seater sofa and a dressing table / desk with high speed internet connection and an additional television. The Deluxe Suites are decorated in a contemporary design with light coloured wood furniture and headboard, light gold curtains and beige/sand neutral walls. The en-suite has a bidet, combined bath/shower and white sanitary ware with cream marble walls, floor tiles, dark brown marble vanity counter with white recessed basin and luxury White Company toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Millennium Club Room	30	12 Khalid Lagoon 18 Sea/City	As for Deluxe room with the added benefit of: LCD television Fax machine Trouser Press Millennium Club Lounge facilities 10 Interconnecting Rooms	2 Adults or 2 adults and 2 children under 12	32

Cranley Comment

The Millennium Club Rooms are the same physical room and décor as the Deluxe Rooms and are also located on either side of the building. The rooms have extra amenities including fax, trouser press, LCD television and access to the Millennium Club Lounge on the 17th floor. The Millennium Club Rooms comprise, a small entrance hallway with large closet to one side and en-suite bathroom to the other. The room is decorated in a contemporary design with light coloured wood furniture and headboard, light gold curtains and beige/sand neutral walls. The room has a range of amenities including chargeable high speed internet and a television with internet connectivity, full width and height windows a seating area with settee, low level coffee table and workspace / dressing table. The bathroom has a bidet, combined bath/shower and white sanitary ware with cream marble walls, floor tiles, dark brown marble vanity counter with white recessed basin and luxury White Company toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Millennium Club Suite	10	Khalid Lagoon	As for Deluxe Suite with the added benefit of: Entrance hall Large guest cloakroom Fresh flowers daily Kitchenette with; Sink Fridge/small freezer Separate dining room Dining table with 6 chairs Separate shower Luxury Penhaligons toiletries 10 Interconnecting Rooms	2 Adults or 2 adults and 2 children under 12	97 to 117

Cranley Comment

The Millennium Club Suites are a substantial size at a minimum of 97 sqm. It has a good sized entrance hall, separate dining room, lounge, kitchenette, guest cloakroom and en-suite master bedroom. The dining room has a circular table, seating for six people and overlooks the lagoon whilst the lounge also overlooks the lagoon and has 2 three seater sofas', a low level coffee table and LCD Satellite television. The bedroom also has a lounge area with two armchairs and a coffee table and in addition has a desk with fax and internet connection. The bathroom has a bath and large separate shower, bidet and luxury Penhaligons toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Royal Suite	1	Khalid Lagoon	As for Millennium Club Suite with the added benefit of: Dining table with 8 chairs Large master bedroom Dressing area Additional double closet Large master bathroom Double vanity basin unit Jacuzzi bath Large separate rain shower Large guest twin bedroom Additional LCD television 2nd additional dressing area 2nd additional double closet 2nd additional large guest bathroom Double vanity basin unit 2nd additional Jacuzzi bath 2nd additional large separate rain shower Staff entrance and three separate entrance doors	5 persons	220

Cranley Comment

The Royal Suite is the premium accommodation and as well as the extra space, benefits from having two en-suite bedrooms with the second bedroom having twin beds. The suite doorway leads into a lounge/dining room with ample space and features a dining table with eight chairs and a three seater sofa as well as additional armchairs. The lounge has impressive views overlooking the lagoon. At either end of the suite are the bedrooms which are identical in size and have the same amenities including a seating area within the bedroom, large bathrooms with Jacuzzi bath, double vanity basin unit and separate rain shower. The guest room has twin single beds. The Royal Suite is decorated in a richer and more elaborate style than the other room types in the hotel.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The hotel has three principle restaurants and a coffee shop serving snacks and light meals and in addition, guests at the pool can order from the room service menu and the Majlis in the lounge area close to the Reception serves dates and coffee. Citrus serves a buffet at all meal times including breakfast, there is also an A la carte menu for lunch and dinner. The two more formal restaurants are located on the 1st floor and serve Thai and Iranian cuisine. For lighter options guests can have a snack, pastries or cakes, fresh juices and 'mocktails' at the Al Dallah coffee shop. Seasonally there are Ostrich meat dishes available from a local organic farm in Sharjah.

Citrus

Restaurant Type	International
Restaurant Capacity	65
Opening Times	06.30 to 23.30 Breakfast 06.30 to 10.30 Lunch 12.30 to 15.30 Dinner 19.00 to 23.30
Dress Codes	Smart casual Long trousers or local attire preferred.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs available Children’s menu Smaller portions available Children below six receive a 50% discount.
Breakfast Options	Full buffet breakfast