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The Cranley Report®: Towers Rotana
Towers Rotana, Dubai
Hotel Address
Sheikh Zayed Road
PO Box 30430
Dubai
United Arab Emirates
Contact Details
Telephone: +971 4 343 8000
Fax: +971 4 343 5111
E-mail
Email hotel's reservation Desk
Cranley Rating

Towers Rotana Hotel: Click to magnify
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Hotel Summary
Category Hotel
Hotel Opened
 2000
Refurbishment 2004:
Executive Suites
2006:
Business Centre
Restaurant
Executive lounge
Cranley Summary
Towers Rotana is a 30 floor boutique hotel geared toward the business traveller and is centrally located in Sheikh Zayed Road by the Dubai World Trade Centre and Exhibition Halls. It offers guests a choice of rooms and suites that are tastefully decorated in a minimalist style with high speed internet connection. There is also a range of apartment suites available for longer staying guests. Club Rotana guests have use of the Club Rotana Executive Lounge facilities and services. The hotel has a restaurant spesialising in Indo-Asian-Latino cuisine and also an International buffet style restaurant. It has a cafe bakery and a lively bar with bistro claiming to have the longest bar in the Middle East. The hotel further benefits from a rooftop swimming pool with jacuzzi and pool bar, a fitness & leisure club with sauna and steam room and a 24 hour business centre. The hotel offers private beach facilities at a daily charge at a resort hotel on Jumeirah beach.
Location & Layout
Location Description
The Towers Rotana is situated on Sheikh Zayed Road in the heart of Dubai’s new business district, by the Dubai World Trade Centre and Exhibition Halls. The hotel is linked to the express highway for connecting to Dubai International Airport, making it ideal for the business traveller. The City Centre, Dubai Creek and Jumeirah Beach are a 10 minute drive away in light traffic and the hotel is minutes away from Media and Internet City.
Airports
Distance
 9 km
Airport Transfers
 The hotel provides chargeable airport transfers. Club Rotana guests receive complimentary limousine transfers to and from the airport.
Cities and Sights
Distance
 7 km
City/Sight Transfers
 Taxi Transfers
Layout Description
The open plan lobby area has 3 check-in desks, a concierge desk and guest relations desk in an area with lounge style seating. Wraps cafe bakery is located directly off the lobby, as well as the gift shop, salon, barber shop and business centre. Longs Bar is located down a flight of stairs from the lobby. Meeting and conference rooms are located on the 2nd and 4th floor. The swimming pool with pool bar is located on the rooftop of the 6th floor, whilst the fitness & leisure centre is adjacent to the swimming pool area. The Club Rotana Executive Club is located on the 24th floor.
Lobby and Guest Relations
Open Hours
 24 hours
Languages Spoken English, Arabic, French, Italian, German, Spanish, Swedish, Hindi, Malay, Indonesian
Payment Methods All major credit cards and cash accepted
Foreign Exchange All major currencies exchanged 24 hours
Taxis Arranged Taxis are available
Tours Arranged A variety of activities can be arranged including Tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman, Dinner Cruises, Safari's to the Desert, Wadi Hatta or Hajar Mountains, a Night at the Races, Camel Riding, Sand Skiing, Snorkelling or Scuba Diving.
Guest Relations Guest Relations
Concierge Services
 Standard Services
Medical Facilities Doctor on call 24hours
First aid trained staff
Parking Covered Car Park for 220 cars
Complimentary Valet Parking
Cranley Comment
The open plan lobby area has floor to ceiling windows, full size palm trees, large ornate pillars and an illuminated contemporary stone and stained glass wall feature. The 3 check-in desks, concierge desk and guest relations desk are in an area with lounge style seating. The hotel coffee shop Wraps is located in the open plan lobby, serving drinks and light refreshments. The gift shop, salon and barber shop is also located in the lobby area.
Shops & Amenities
Description
Al Hawaj: Open from 9:00 to 23:00
The shop sells newspapers, perfumes, sweets, tobacco and essentials

Hairdreams Ladies Salon: Open 10:00 to 21:00
The salon offers ladies hairdressing as well as make up, eye-brow and eye-lash tinting, manicures, pedicures and waxing.

Hairdreams Barber Shop: Open 10:00 to 21:00
A barber shop offering men’s hairdressing including cut, colour, highlights and shaving.
Cranley Comment
The convenience shop provides guests with the necessary amenities, whilst the salon and barber shops offer a range of ladies and men’s hairdressing and ladies beauty services. The shops are all located in the lobby area. Sheikh Zayed Road has several further shops and supermarkets all within walking distance of the hotel. The Emirates Towers Boulevard is opposite the hotel with designer shops and boutiques.
Rooms, Suites & Villas
Number of Floors 30
Total Rooms 337 (excluding apartments)
Elevators 4
Rooms per Elevator 84
Total Staff 350
Staff per Room 1
Check-in Time 12:00
Check-out Time 12:00
Late Checkout Subject to availability
Smoking Rooms Non-Smoking Floors: 7th, 15th, 19th, 20th and 23rd floor
Room Service 24 hours
Laundry Service Sameday laundry and dry cleaning service if dropped off before 9:00
Club or Executive Facilities
Club Rotana is located on the 24th floor and offers the business executive a host of facilities including exclusive use of the Executive Lounge and Club facilities. This includes complimentary breakfast, afternoon tea, evening cocktails, a business lounge with complimentary internet access, a wide choice of international publications and complimentary daily local newspapers.

Club Rotana guests enjoy a range of executive rooms and suites with high levels of comfort and exclusive features such as three telephone sets, computer and internet connections and complimentary limousine service to and from Dubai International Airport. Other features include a private reception for check-in and check-out.
Cranley Comment
Towers Rotana offers a range of rooms starting with Superior Rooms with a choice of King bed and 2 Queen beds, Deluxe Rooms with a separated bedroom and lounge area and Junior Suites which have a separate bedroom and lounge /dining room. All Rooms and Suites have modern, contemporary designs with internet connection. Club Rotana Executive club offers the business traveller a range of services and amenities and a choice between Superior Club Rotana Rooms, either with a King size bed or 2 Queen beds or Club Rotana Executive Suites. The Suites all have a seperate bedroom and lounge/dining room. Towers Rotana also has 1, 2 and 3 bedroom apartment suites available for longer staying guests.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Superior King 110

Sheikh Zayed Road / City distant Ocean

Safe
Satellite TV
High speed internet connection
Tea/coffee making facilities
Hairdryer

 2 Adults 29
Cranley Comment
Superior King Rooms have a modern, contemporary design and are decorated with framed Arabian horse racing scenes. Rooms have a vanity/desk area with high speed Internet connection, a tea/coffee making area, King size bed and are furnished with an armchair and coffee table. The bathroom has a marble top basin/vanity area and bathtub with overhead shower. All the rooms are slightly different in size and shape, taking on the octagonal corners of the building tower.
Type No. View Facilities Max. Occupancy Size m2
Superior Double 67

Sheikh Zayed Road / City distant Ocean

As for Superior King Room. Guests have a choice between a Superior Room with either a King size bed or 2 Queen size beds. The rooms differ in size and shape.

3 Adults 29
Cranley Comment
Superior Double Rooms have a modern, contemporary design and are decorated with framed Arabian horse racing scenes. Rooms have a vanity/desk area with high speed Internet connection, a tea/coffee making area, two Queen size beds and furnished with an armchair and coffee table. The bathroom has a marble top basin/vanity area and bathtub with overhead shower. All the rooms are slightly different in size and shape, taking on the octagonal corners of the building.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 37

City distant Ocean

As for Superior Rooms with the added benefit of being larger and with the following additional benefits:
Centre swivel TV
Separated bedroom and lounge area

 4 Adults 40
Cranley Comment
Deluxe rooms are located in the corners of the hotel, giving them each a shaped curved wall. They are open plan with a centre swivel TV which separates the bedroom area from the lounge area. Rooms have a modern, contemporary design decorated in pastel colors and with framed Arabian horse racing scenes, furnished with a mirror vanity/desk area with high speed internet connection and a separate unit with mini bar and tea/coffee making facilities. Deluxe rooms have a King size bed with space for 2 additional beds, if required. The bathroom has a marble top basin/vanity area and bathtub with overhead shower.
Type No. View Facilities Max. Occupancy Size m2
Junior Suite 54

City distant Ocean

As for Superior Rooms with the added benefit of being larger and with a separate bedroom with en-suite bathroom, separate lounge and cloakroom.

 4 Adults 47
Cranley Comment
Junior Suites have a modern contemporary design and are decorated in pastel colors and light wood furniture. The suites have an entrance hall and guest cloakroom with large mirror leading into an open plan lounge/dining room furnished with a dining room table and 4 chairs, as well as a settee. The separate bedroom has a door connecting from the hallway entrance and has a king size bed and vanity/desk unit. The en-suite bathroom has a bathtub with overhead shower and marble top wash basin/vanity area.
Type No. View Facilities Max. Occupancy Size m2
Superior Club Rotana King 38

Sheikh Zayed Road / City

Safe
Satellite TV
High speed internet connection
Tea/coffee making facilities
Hairdryer
Use of Club facilities and services

 2 Adults 29
Cranley Comment
Superior Club Rotana King Rooms are slightly different in size and shape. They have a modern, contemporary design and are decorated with framed Arabian horse racing scenes and are furnished with a mirror vanity/desk area with high speed internet connection, tea/coffee making area, King size bed, arm chair and coffee table. The bathroom has a marble top basin/vanity area and a bathtub with overhead shower. Guests staying in Superior Club Rotana King Rooms have use of Club Rotana facilities and services.
Type No. View Facilities Max. Occupancy Size m2
Superior Club Rotana Double 25

Sheikh Zayed Road / City distant Ocean

As for Superior Club Rotana King Room. Guests have a choice between a Superior Club Rotana Room with either a King size bed or 2 Queen size beds. The rooms differ in size and shape.

3 Adults 29
Cranley Comment
Superior Club Rotana Double Rooms are slightly different in size and shape. They have a modern, contemporary design and are decorated with framed Arabian horse racing scenes and are furnished with a mirror vanity/desk area with high speed internet connection, tea/coffee making area, 2 Queen beds, arm chair and coffee table. The bathroom has a marble top basin/vanity area and a bathtub with overhead shower. Guests staying in Superior Club Rotana Double Rooms have use of Club Rotana facilities and services.
Type No. View Facilities Max. Occupancy Size m2
Club Rotana Executive Suite 6

City distant Ocean

As for the Junior Suite with the added benefit of being larger and having Club Rotana facilities and services.

 4 Adults 54
Cranley Comment
Executive Suites have a modern contemporary design and are decorated in pastel colors and light wood furniture. The suites have an entrance hall and guest cloakroom with large mirror leading into an open plan lounge/dining room furnished with a dining room table and 4 chairs, as well as a settee. The separate bedroom has a door connecting from the hallway entrance and has a king size bed and vanity/desk unit. The en-suite bathroom has a bathtub with overhead shower and marble top wash basin/vanity area. Guests staying in Executive Suites have the benefit of Club Rotana facilities and services.
Restaurants & Cafés
Number of Restaurants
 3
Restaurant Comments
Towers Rotana offers guests a choice between the interior decorated Teatro "East meets West" restaurant or the International all-day dining buffet restaurant, Flavors on 2nd, with its themed evenings. There is also a cafe / bakery situated in the lobby area, serving a variety of wraps, salads and other light meals. In addition, Long's Bar serves a wide range of Bistro food, whilst the Aquarius pool bar serves light snacks. Guests staying in Club Rotana rooms and suites have use of the Executive lounge, offering complimentary breakfast, afternoon tea and evening cocktails with snacks throughout the day.
  Teatro  
     
Restaurant Type Indo-Asian-Latino
Restaurant Capacity 120
Opening Times Dinner: 18:00 to 2:00
Dress Codes Smart Casual
Air-Conditioning Yes
Smoking Policy Designated Non-Smoking Areas
Children’s Facilities No
Breakfast Options No
Cranley Comment
Interior designed by international acclaimed designer Tony Chi, Teatro Restaurant has an eclectic minimalist décor with a glass encased open style kitchen and central glass encased walk-in wine cellar. There are floating flowers in large vessels and treasures and artifacts from Asia. The restaurant offers the theme of East meets West with a range of Thai, Indian, Indonesian, Japanese and European cuisines. Guests can reserve a table in the main restaurant or alternatively choose from a range of dishes from the bar menu.
  Flavors on 2nd  
     
Restaurant Type International
Restaurant Capacity 125
Opening Times 6:00 to 22:30
Dress Codes Smart Casual
Air-Conditioning Yes
Smoking Policy Designated Non-Smoking Areas
Children’s Facilities Children's menu
Breakfast Options Buffet Breakfast
Cranley Comment
Designed in a minimalist style, Flavors on 2nd is furnished in light wood and has a live cooking station and an open plan wine cellar. Guests have the option of sitting at tables or dining at the raised bar overlooking the live cooking station. Flavors on 2nd restaurant offers its guests a choice from the international buffet or a la carte menu and have themed nights throughout the week. The restaurant is due to open in March 2006.
  Wraps  
     
Restaurant Type Bakery /Cafe