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The Cranley Report: Habtoor Grand Resort & Spa
Habtoor Grand Resort & Spa, Dubai
Hotel Address
Dubai Marina
PO Box 24454
Dubai
United Arab Emirates
Contact Details
Telephone: +971 4 399 5000
Fax: +971 4 399 4547
E-mail
Email hotel's reservation Desk
Cranley Rating

Habtoor Grand Resort: Click to magnify
Photo 1 of 33. Click arrows to view
Hotel Summary
Category Resort Hotel
Hotel Opened
 2005 (Re-opened after the addition of two large towers
Refurbishment Continuous programme, with rooms, restaurants and bars refurbished on a regular basis out of season.
Cranley Summary
The Habtoor Grand Resort & Spa is located on its own beach, in the fast developing Marina area of Dubai and is close to Dubai 's Internet City / Media City. The majority of the Resort was rebuilt in 2005, retaining only the 2003 refurbished Resort Rooms within the extensive grounds. The new building consists of two towers which house the Tower Rooms and the Resort's signature restaurant on the 25th floor. It also has a three storey central area where the lobby, some of the restaurants, bars, cafes and spa are located. The infinity pool is on the third floor terrace. The Resort has a number of different room options and some of the restaurants are located in the grounds, adjacent to, or overlooking the main pool. There is a business centre, a variety of function rooms and high speed internet connections in every room to cater for the business traveller. Guests should be aware that the development in the Marina is continuing and whilst the Habtoor Grand is furthest away from most of the building work, there may be some noise disturbance from the Marina for the immediate future.
Location & Layout
Location Description
The Resort is located in the fast developing Marina area of Dubai, which is 28 km from Dubai International Airport. The Resort is situated on its own beach, next to the entrance to the Marina and overlooking the Palm Jumeirah. It is well located for tourist attractions, as it is only ten minutes away from the Wild Wadi, Ski Dubai and a number of shopping malls. For business travellers it is a 2 minute drive from the Internet and Media Cities and fifteen minutes from the Jebel Ali Freezone.
Airports
Distance
 28 km
Airport Transfers
 Complimentary for Club guests.
Cities and Sights
Distance
 25 km
City/Sight Transfers
 The hotel provides a complimentary shuttle bus which runs a couple of times a day.
Layout Description
The hotel is approached via an elevated drive with the reception on the first floor. The “Lobby Lounge” and the Al Dhiyafa restaurant are located at the back of the circular lobby. The remaining restaurants are located throughout the resort with three restaurants situated around the main pool with outside dining and another restaurant on the 25th floor. The more modern “Tower Rooms” are located in two towers on either side of the lobby and the more leisurely “Resort Rooms” are in the hotel grounds next to the swimming pool near the beach. The gym and spa are on the ground floor with the tennis courts and the children’s club located next to the swimming pool.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken Arabic, English
Payment Methods All major international credit cards and cash accepted
Foreign Exchange Open 24 hours
All major currencies exchanged.
Taxis Arranged Taxi pool on standby
Tours Arranged A variety of activities can be arranged including Tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman, Dinner Cruises, Safaris to the Desert, Wadi Hatta or Hajar Mountains, a Night at the Races, Camel Riding, Sand Skiing, Snorkelling or Scuba Diving.
Guest Relations Standard Services
Concierge Services
 Standard Services
Medical Facilities Nurse on duty between 08:00 and 18:00. A doctor can be called with 30 minutes notice
Parking Complimentary valet parking
Cranley Comment
The lobby is approached by an elevated drive with guests entering the Resort at first floor level. The lobby is a circular, stylishly decorated room with an Arabian theme. It has an elaborate gold/bronze Arabian Oryx fountain as a centrepiece, set under a dome decorated with a desert mural. Around the fountain area are numerous sofas and armchairs for guests to relax in whilst enjoying a tea or coffee. The lobby stairs lead down to the spa and hotel grounds whilst the Al Dhiyafa restaurant is located at the back of the lobby. On either side of the lobby is a corridor that leads guests to the elevators of the two towers, where the majority of the hotel's rooms are situated.
Shops & Amenities
Description
Ladies Salon
Rivoli-Fine Watches
Pure Gold-Jewellery
Souvenirs
Carpet Shop
Beach Shop
Perfumery Shop
Diamond Lease- Car Rental
Jetset-Plane Charter
Cranley Comment
The hotel has several shops, selling a range of goods from jewellery to souvenirs, in a small arcade off the main reception area and there is a ladies beauty salon on the ground floor, close to the Underground bar. Near to the pool is a beach shop selling newspapers and beach/pool products. For those guests wanting more shopping, the hotel runs three times daily complimentary shuttle bus service to the Mall of the Emirates, Mercato Mall, Wafi City and five times daily to Burjuman Centre. Advance booking is recommended for these services.
Rooms, Suites & Villas
Number of Floors 25
Total Rooms 446
Elevators 6
Rooms per Elevator 74
Total Staff 850
Staff per Room 1.9
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Subject to availability
Smoking Rooms Non-smoking rooms available
Room Service 24 hour room service
Laundry Service Same day service. If collected before 10:00, it will be returned between 18:00 and 20:00. Express service available at a 50% surcharge for items required within 4 hours.
2 hour pressing service is available 24 hours.
Unique Features Instead of a key or swipe card, room entry is made using a disc that is placed against an infra-red beam on the wall outside the room.
Club or Executive Facilities
There is a dedicated lounge for the exclusive use of Club Guests. It is open daily from 06:00 until midnight and children are allowed in until 18:00 after which it is adults only as alcohol is served. Male guests should note that shorts can only be worn during breakfast which lasts until 11:30.

Other facilities Club guests benefit from are:
Airport transfer by private car upon arrival and departure.
Full breakfast at Grand Club Lounge or Al Dhiyafa Restaurant from 06:00 to11:00
Afternoon tea at Grand Club Lounge from 15:00 to 17:00
Regular drinks at Grand Club Lounge from 18:00 to 20:00
Canapes at Grand Club Lounge from 18:00 to 20:00
Tea, coffee and soft drinks at Grand Club Lounge from 11:00 to midnight
Free internet for one hour per day; voucher will be available at the Business Centre
Daily international newspaper at Grand Club Lounge
Late check-out till 14:00
Cranley Comment
The Habtoor Grand has two distinct types of rooms; the Resort Rooms and Tower Rooms. The Resort Rooms were part of the original hotel and were refurbished in 2003, whilst the Tower Rooms are located within the two newly built towers. Tower Rooms tend to be more contemporary in design with an Arabian influence, whilst Resort Rooms have a more classic feel to them, with dark wood parquet flooring and furniture. All room types feature the same high quality amenities of LCD televisions/DVD players and luxury bathroom facilities. There are also Ambassador Suites, Presidential Suites, a Royal Suite and a Penthouse Suite located in the newly built towers with views over the Gulf. Where two children can be accommodated in a room, it is with one extra bed. A cot can also be added in each room type. Rooms do not feature tea/coffee making facilities, nor ironing boards and irons.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Tower 187

99 Sea
88 Partial Sea

Individually controlled air conditioning
High speed internet
LCD TV
DVD
Mini bar
Safe
Hairdryer
Armchair and foot rest
Desk/Dressing Area
Chaise longue
Bathrobe
Slippers
Scales
Luxury toiletries

 2 Adults and 1 child under 12 on existing bed 40
Cranley Comment
Guests enter the room using a small disc instead of a key or a swipe card. The disc is held against an infra red panel outside the room. There is a small hallway which leads to a corridor housing the wardrobes, with the bathroom opposite. The bedroom is brightly decorated with an arabesque touch, to give a middle-eastern ambience. Tower Rooms are equipped with a DVD player and LCD television and furnished with an armchair and footrest, chaise lounge and a desk/dressing table, where there is a high speed internet connection. There is also a minibar and ample drawer space. The Tower Sea View rooms have a balcony, whereas the regular Tower Rooms do not. The well appointed en suite bathroom comes with a separate rain shower and a deep bath, as well as a bidet and wc. The bathrooms have a sliding door and different colour schemes, including blues and greens. They are spacious and very modern in design, with a stand-alone circular glass washbasin as a distinctive feature.
Type No. View Facilities Max. Occupancy Size m2
Tower Family 33

Partial Sea

As per the Tower room, but with the added benefit of having a larger lounge area.
One extra bed can be added to accommodate a second child in the room.

 3 Adults or 2 adults and 2 children under 12 50
Cranley Comment
Tower Family Rooms are located on the sides of the towers and are fitted out to the same specification as Tower Rooms for bedrooms and bathrooms. Tower Family Rooms however, have a larger square lounge to allow for families of four to be accommodated. These rooms do not have a balcony.
Type No. View Facilities Max. Occupancy Size m2
Grand Club 77

44 Sea
33 Partial Sea

As per the Tower room with the added benefit of use of the Club facilities.

 2 Adults and 1 child under 12 on existing bed 40
Cranley Comment
Grand Club rooms have the same specification as Tower rooms, but with the addition of Club benefits which are detailed above, that are aimed toward the business traveller. Grand Club Sea View rooms have a balcony, whereas the partial sea view rooms do not have a balcony.
Type No. View Facilities Max. Occupancy Size m2
Grand Club Suite 37

Partial Sea

As per the Tower Room, but with the added benefit of being larger and:
Separate lounge
Two satellite televisions
Two sofas
Desk
Club facilities
One extra bed can be added to accommodate a second child in the room.

 3 Adults or 2 adults and 2 children under 12 65
Cranley Comment
The Grand Club Suite comprises an entrance hallway leading to a small corridor housing the wardrobes and the bathroom entrance. The lounge and bedroom are separate rooms off the hallway and consist of a bedroom and lounge that are of a similar size to those in the Tower room. The lounge comes fitted with a three-seat and two-seat sofa set around a coffee table, a desk and a satellite television and DVD player housed in a cabinet. Grand Club Suites do not have balconies.
Type No. View Facilities Max. Occupancy Size m2
Resort 38

Hotel buildings

High speed internet
Wireless internet
Air conditioning
Mini bar
Safe
LCD TV
DVD
Hairdryer
Bathrobe
Slippers
Scales
Luxury toiletries

 2 Adults and 1 child under 12 on existing bed 35
Cranley Comment
These rooms have dark wood parquet flooring and wood furniture, bedding in a lighter colour and beige walls to provide a contrast. Resort Rooms are well appointed with good quality fittings, a LCD satellite television and a DVD player. The bathroom is smaller than the Tower room bathroom and has a combined bath shower with a toilet and bidet.
Type No. View Facilities Max. Occupancy Size m2
Resort Garden 52

Gardens/Pools

As per the Resort Room.

 2 Adults and 1 child under 12 on existing bed 35
Cranley Comment
These rooms have the same specification as the Resort rooms, but with the benefit of having views across the gardens to the swimming pool.
Type No. View Facilities Max. Occupancy Size m2
Resort Studio 12

Gardens/Pools

As per the Resort Room.

 2 Adults and 1 child under 12 on existing bed 40
Cranley Comment
The Resort Studios are similar to and decorated in the same style as the Resort rooms but benefit from being 5 square metres larger. Most of the rooms have a balcony or a terrace.
Type No. View Facilities Max. Occupancy Size m2
Resort Suite 2

Gardens/Pools

As per the Resort Room with the added benefit of being larger and having:
Separate lounge
Two balconies
Bar
Two satellite LCD televisions
CD player
WC
Dining table for four
2 two-seat sofas
2 arm chairs
Chaise lounge
Jacuzzi Bath
Separate shower
One extra bed can be added to accommodate a second child in the room.

 3 Adults or 2 adults and 2 children under 12 80
Cranley Comment
The Resort Suite is decorated in the same style as the Resort room, but with the benefit of having a separate lounge and WC. The lounge has a bar area with bar stools, a dining table that seats four, as well as sofas and armchairs. The lounge leads off to a balcony. The bedroom is a little larger than the Resort room bedroom and comes with a large en suite bathroom, that has a separate shower and Jacuzzi bath. The bedroom also has its own balcony.
Type No. View Facilities Max. Occupancy Size m2
Ambassador Suite 4

Sea

As per the Tower Room with the added benefit of being larger and with:
Separate lounge/dining room
Entrance hallway
Separate bathroom
Balcony
WC
42 inch plasma screen TV
DVD home theatre system
Club facilities
One extra bed can be added to accommodate a second child in the room.

 3 Adults or 2 adults and 2 children under 12 140
Cranley Comment
Ambassador Suites are located in the newly-built towers and decorated in a modern contemporary design with an arabesque touch. These suites have a large lounge with dining table and large screen plasma television. Detailed wood Arabic panelling, which matches the design of the dining room chairs, separates the room from the hallway. At the end of the corridor is the master bedroom and opposite is the bathroom with a separate rain shower and large Jacuzzi bath.
Type No. View Facilities Max. Occupancy Size m2
Presidential Suite 2

Sea

As for the Ambassador Suite with the added benefit of being larger and with:
Two en suite bedrooms
Lounge area
Separate television area
Dining room
Balcony
Plasma satellite televisions
Club facilities
One extra bed can be added to accommodate a second child in the room.

 4 Adults and 2 children under 12 250
Cranley Comment
Presidential Suites directly overlook the ocean and are situated at the top of the towers. The suites have two en suite bedrooms, with the master bedroom having a lounge and dressing area. In addition there is a lounge area, separate television area and a dining room. Presidential Suites are decorated in a contemporary Arabian design and equipped with luxury features. These suites also have panoramic windows offering stunning views over the Gulf.
Type No. View Facilities Max. Occupancy Size m2
Royal Suite 1

Sea

Luxuriously decorated and furnished
Three en-suite bedrooms with lounge and dressing area for master bedroom
Dining room
WC
Lounge
TV lounge
Terrace with seating
Club facilities
One extra bed can be added to accommodate a second child in the room.

 6 Adults and 2 children under 12 500
Cranley Comment
The Royal Suite is located at the top of the tower and is a substantial size at 500 square metres. The suite has all the luxuries and facilities you would expect of a Royal suite. It is decorated in an Arabian theme with rich colours, soft furnishings, antiques and works of art throughout the suite. The master bedroom has its own lounge area, dressing area and luxurious bathroom. There is also a large formal lounge as well as a more intimate television room. The suite also has its own terrace and seating for al fresco dining at the top of the hotel, with stunning views over the Gulf and Palm Jumeirah island.
Type No. View Facilities Max. Occupancy Size m2
Penthouse Suite 1

Sea

Luxuriously decorated and furnished
Substantial Entrance hall
Three en-suite bedrooms
Three lounges
Dining room
Kitchen
WC
Butler’s room
Club facilities
One extra bed can be added to accommodate a second child in the room.

 6 Adults and 2 children under 12 600
Cranley Comment
The Penthouse is the highest specified accommodation at the Habtoor Grand Resort and comes with three en suite bedrooms, full kitchen, dinin