Back
The Cranley Report®: Courtyard by Marriott, Green Community
Courtyard by Marriott, Green Community, Dubai
Hotel Address
Dubai Investment Park
PO Box 63845
Dubai
United Arab Emirates
Contact Details
Telephone: +971 4 885 2222
Fax: +971 4 885 2121
E-mail
Email hotel's reservation Desk
Cranley Rating

Courtyard by Marriott Green Community: Click to magnify
Photo 1 of 28. Click arrows to view
Hotel Summary
Category Hotel
Awards Won Marriott - 2007
Best Courtyard Hotel of the Year Internationally.
Lowest Guest Problem Award.


Hotel Opened
 2005
Cranley Summary
The Courtyard by Marriott Green Community, is situated in a new development in the desert near Jebel Ali and is set around a large lake. Its location means it has good access to both Dubai and Abu Dhabi airports. It is well positioned for the business areas of Jebel Ali, Internet and Media Cities, the major shopping malls and Dubai’s golf courses. The hotel adjoins a shopping mall, with its own direct entrance. The mall has a range of shops and boutiques and a bank. Outside the mall overlooking the lake, are a small number of restaurants and bars which offers additional options for guests. The hotel is a medium size, with 165 rooms including 10 suites. All rooms have views of the lake or the desert and a number of the rooms also have balconies. The hotel has two principal dining options; Pine Grill, an international restaurant and Cucina, a rustic trattoria style Italian restaurant. There are also dining options in The Bar, which overlooks the lake from the floor above Cucina and in the Rendezvous Lounge next to the hotel lobby. For leisure there is an infinity type swimming pool and a small gym with the latest Nautilus equipment. Business is well served in the hotel, with a large ballroom and a number of meeting rooms, a business centre and high speed internet connections in every room.
Location & Layout
Location Description
The hotel is situated in a new development in the desert near Jebel Ali and its location means it has good access to both Dubai and Abu Dhabi. The Green Community is a mixed development of low rise housing, commercial areas and shopping. It has the significant benefit of being away from the main centre of Dubai with its congestion and construction, but at the same time it has good access for Jebel Ali Industrial Zone, Internet and Media Cities, as well as the new Sports City development. For those guests interested in leisure, the hotel is 15 minutes from three championship golf courses and 45 minutes from the Sheraton Golf Course in Abu Dhabi. For leisure, the major shopping malls at the Mall of the Emirates, the largest in Dubai, is only twenty minutes away by road, as is Ski Dubai. The hotel is about fifteen minutes by road from the beach facilities which guests have complimentary access to.
Airports
Distance
 53 km
Airport Transfers
 Complimentary for Suite guests
Taxi transfers available
Cities and Sights
Distance
 134 km
City/Sight Transfers
 Taxi transfers available
Layout Description
The hotel is a low rise building set over four floors and built around the man made lake that is the central feature of the development. The restaurants and health club are located on the ground floor, whilst the conference facilities are located on the first floor and the bedrooms on floors one to four. At the rear of the hotel is the pool terrace which adjoins the lake and has both an adult and children's pool. There is a connecting walkway from the hotel into the adjacent shopping mall, with its two floors of shops. The hotel also has direct access to the boardwalk where guests can take a stroll to the restaurants and bars that open out around the lake.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic and several other languages are spoken
Payment Methods All major international credit cards and cash accepted
Foreign Exchange All major currencies exchanged
Taxis Arranged The hotel has its own taxi pool for guests
Tours Arranged The concierge can arrange a variety of activities, including tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman; Dinner Cruises; Safaris to the Desert, Wadi Hatta or Hajar Mountains; a Night at the Races; Camel Riding; Sand Skiing; Snorkelling and Scuba Diving. One of the tour companies used is The Big Bus Company, who offer an open top, double decker bus tour of Dubai.
Guest Relations Restaurant reservations desk
Concierge Services
 24 hour security
Medical Facilities Doctor on call 24 hours, with a typical response time of 30 minutes according to the hotel. Doctor's fees can be charged to room bills.
Parking Complimentary undercover valet parking with 171 spaces.
Cranley Comment
Guests enter into the hotel lobby area through double sliding glass doors and are greeted by a small Romanesque style fountain straight ahead. The fountain cleverly conceals the lifts, which are on the other side. The reception desk is located to the left, with the small shop on one side of it and the business centre on the other. Beyond the reception, a walkway leads to the restaurants and the fitness centre. The lobby is a long narrow shape with the Rendezvous Lounge located opposite the reception desk. The lounge has very large, almost floor to ceiling windows and overlooks the hotel's pool terrace and the adjoining lake. The lobby itself has a Mediterranean style theme, with terracotta coloured floor tiling and walls.
Shops & Amenities
Description
There is a small kiosk style shop, selling mostly essential items, that is located in the lobby and is open 24 hours.
Cranley Comment
The small shop in the hotel lobby is next to the reception desk and sells mostly essential items such as toiletries, sun creams and camera batteries etc. The hotel is directly connected to 'The Market' Shopping Mall that has a range of shops, a bank, nail bar, coffee bar and a supermarket. The hotel also runs a complimentary shuttle bus at 11:00, 15:30, 19:00 and 21:30 to The Mall of the Emirates, which is the largest shopping mall in the Emirates and is a twenty minute drive away. The shuttle bus returns at 16:00, 19:30 and 22:00.
Rooms, Suites & Villas
Number of Floors 4
Total Rooms 165
Elevators 3
Rooms per Elevator 55
Total Staff 175
Staff per Room 1.1
Check-in Time 15:00
Check-out Time 12:00
Late Checkout Subject to availability at an additional charge
Smoking Rooms 120 smoking rooms located on the 1st, 2nd and 3rd floors
Room Service Full a la carte menu available 24 hours
Laundry Service Laundry picked up before 11:00 will be returned the same day. There is a surcharge on Fridays and Public Holidays. An express service at a premium charge is also available.
Cranley Comment
The hotel has three types of accommodation, with Standard Rooms, Junior Suites and Executive Suites. The four Executive Suites have a lake view, as do three of the six Junior Suites and almost half of the 155 Standard Rooms. The remaining rooms and suites have a view towards the distant desert, although nearby development means the desert is receding. Some of the Standard Rooms have balconies overlooking the lake. The Junior Suites come in either a one room or two room type, although they are a similar size and all Junior Suites have a double washbasin in the bathroom. All rooms and suites are decorated in a similar contemporary style, with a blue and yellow theme. Keycards are used to access all bedrooms and suites and also to activate the electricity supply in the rooms.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard 155

74 Lake
81 Distant Desert

Individually controlled air-conditioning
Satellite television
High speed internet connection
Minibar
Desk and chair
Armchair
Safe
Complimentary tea and coffee
Iron and ironing board
Hairdryer in the bathroom
Bath with shower over
Bidet
WC
Retractable clothes line
Magnifying mirror
Some rooms have balconies

 2 Adults and 2 children under 12 or three adults 32
Cranley Comment
The rooms are designed in a contemporary style and all have a blue and yellow theme, for the walls, carpets and soft furnishings, whilst the wardrobe, desk and headboard are in a teak coloured wood finish. The bedrooms are furnished with a king bed or twin beds, a double wardrobe, writing desk / dressing table and chair, together with an armchair and small table in the corner of the room. Some of the rooms have a balcony that is equipped with a patio table and two chairs. The bathrooms have beige and brown rustic style tiles on the floors and walls, with a marble topped sink unit.
Type No. View Facilities Max. Occupancy Size m2
Junior Suites 6

3 Lake
3 Distant Desert

As per the standard room with the added benefit of:

Separate bedroom or one room suite
Plasma satellite television
DVD player
Music system
Three seat sofa
Separate shower in the suites that have a separate bedroom
Additional armchair

 2 Adults and 2 children under 12 or three adults 40
Cranley Comment
The Junior Suites come in two types; a one room suite and a suite with a separate lounge and bedroom. Both types are a similar size and have similar amenities, except that the Suite with a separate bedroom has an additional television. Both of the suites can have a connected room to allow them to become two bedroom suites. They are decorated in a similar contemporary style as the Standard Rooms with a blue and yellow theme and have good quality furniture and new plasma televisions. The Suites have a spacious entrance hallway, off which is the bathroom which leads into the lounge or lounge/bedroom. In the suites with a separate bedroom, the bedroom itself leads off the lounge. The bathrooms are decorated in the same style as standard rooms
Type No. View Facilities Max. Occupancy Size m2
Executive Suites 4

Lake

As per the Junior Suite with the added benefit of:

Additional space
Tiled floor
Separate bedroom
Additional items of furniture
Walk-in shower
Bathroom scale

 2 Adults and 2 children under 12 or three adults 60
Cranley Comment
There are four Executive Suites and they are the premier accommodation at the hotel. The suites features a tiled entrance hallway with a rug, off which is a guest bathroom. The tiled floor leads into a lounge that is part covered with a rug and has sofas and armchairs, with the blue and yellow soft furnishings theme continued throughout. There is a desk with high speed internet connection and a plasma television with DVD player and a music system. The lounge leads into the carpeted bedroom through double sliding doors. The bedroom is furnished with a king size bed and has a satellite television. There is en suite bathroom with bathtub and a separate walk-in shower.
Restaurants & Cafés
Number of Restaurants
 4
Restaurant Comments
There are two main restaurants in the hotel - The Pine Grill, which is an international restaurant located on the ground floor and Cucina, which is a rustic Italian restaurant, located in a circular building next to the lake. The Pine Grill is the main breakfast location and it offers a buffet lunch and a range of themed buffet evenings as well as an a la carte menu. Light snacks are available in the Rendezvous Lounge adjoining the lobby and also from Aquamarine, the pool bar. Food is also available in The Bar, which is located on the upper level of Cucina.
  Pine Grill  
     
Restaurant Type International
Restaurant Capacity Total 92 inside, including private dining for 25
Opening Times Breakfast 06:30 to 11:00
Lunch 12:00 to 15:00
Dinner 18:00 to 23:30
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed
Children’s Facilities Children’s menu
High chairs
Children under six eat free and children aged 6 to 12 pay 50% on buffets
Breakfast Options Full buffet breakfast with cooking stations
Cranley Comment
The Pine Grill is located on the ground floor between the reception and Cucina, overlooking the pool and lake. It is an international restaurant and is decorated in a neutral style with the walls and ceilings partially wood panelled and with a blue theme to the carpets and chairs. At one end of the restaurant is the buffet area and at the opposite end is a private dining room. Breakfast is served in the Pine Grill and is available as a full hot and cold buffet, as well as having an a la carte menu. Breakfast may also be taken on the pool terrace, with waiter service or self service from the Pine Grill. The restaurant has a daily lunchtime buffet and an a la carte menu in the evenings, where the specialities are freshly grilled steaks and seafood dishes. There is also a regular nightly buffet, with dishes from around the world at an all-inclusive price. There are two separate options that include either unlimited soft drinks, tea and coffee, or unlimited alcoholic house beverages at a higher price. There are also regular BBQ nights on the pool terrace, where once again there are fixed prices inclusive of soft or alcoholic drinks.
  Cucina  
     
Restaurant Type Italian
Restaurant Capacity Total 200 (of which 120 inside and 80 outside)
Opening Times Lunch 12:00 to 15:00
Dinner 18:00 to 23:30
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy No smoking allowed inside
Children’s Facilities Children’s menu
Children’s portion available at 50% of the main menu price
Breakfast Options None
Cranley Comment
Cucina is an Italian style kitchen set on the ground floor of a circular building next to the lake. It has a rustic feel with dark slate style flooring, timber on part of the ceiling and wrought iron light fittings. The restaurant has seating both inside and outside and has a show kitchen and an open pizza oven. Specialties include Insalata Cucina which has herbs, grilled mushrooms and roasted tomatoes and the mascarponata pizza. Before or after dinner, guests can enjoy a cocktail or other drink in The Bar which is located on the upper level above the restaurant.
  Rendezvous Lounge  
     
Restaurant Type Lobby lounge
Restaurant Capacity Total 100
Opening Times 24 hours
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed
Children’s Facilities Children's menu
Breakfast Options Coffee and Pastries
Cranley Comment
The Rendezvous Lounge is the hotel's lobby café and is located opposite the reception. It has windows which are almost floor to ceiling and look out towards the lake and the pool terrace. The lounge has a central serving area where the fresh pastries are displayed and it has seating in comfortable armchairs as well as more formal leather chairs. There is a daytime menu from 06:00 to 23:00, with continental breakfast served in the morning and afternoon tea from 16:00 to 18:00, which includes a range of teas, fresh scones and finger sandwiches. Other food and drink options here include tapas style bites and various cakes and pastries, as well as a range of smoothies. The night time menu from 23:00 to 06:00 includes tea and coffee and 'build your own' sandwiches. Alcoholic beverages are served between 12:00 and 16:00 and 18:00 to 03:00. Food is available from the lounge to eat in or take away.
  Aquamarine  
     
Restaurant Type Pool Bar
Restaurant Capacity Total 80, all outside