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The Cranley Report®: Ascot Hotel
Ascot Hotel, Dubai
Hotel Address
Khalid Bin Waleed Road
(PO Box 52555)
Dubai
UAE
Contact Details
Telephone: +971 4 352 0900
Fax: +971 4 352 9819
E-mail
Email hotel's reservation Desk
Cranley Rating

Ascot Hotel - On The Left: Click to magnify
Photo 1 of 29. Click arrows to view
Hotel Summary
Category Hotel
Awards Won 2007

Time Out Restaurant Awards - 'Highly recommended Bar Food'
Hotel Opened
 1978
Cranley Summary
The Ascot Hotel was the original hotel in the Bur Dubai area having been constructed in 1978. With its continual renovation program, the hotel guest rooms have a modern bright airy feel to them and they are well maintained. In 2007 its sister hotel, the Royal Ascot Hotel, opened and they now adjoin each other with a connecting passage way on the ground floor giving guests easy access to both hotel’s restaurants and facilities. The Ascot Hotel is focused on the business traveller and unlike many hotels in Dubai; because of its size, it maintains a quiet and tranquil environment during evenings. The hotel offers guests a choice of 80 guestrooms and suites spread over five floors with modern up-to-date amenities. The public areas are comfortably furnished with upholstered sofas and chairs throughout. The Ascot Hotel has four restaurants including Japanese, Oriental, an Irish pub and a Russian restaurant which has live entertainment in the evening. These, coupled with the three restaurants, Indian night club, bar and discothèque in the adjoining Royal Ascot Hotel offer guests plenty of variety covering many continents of cuisine. Guests staying at the Ascot Hotel have complimentary use of all the leisure facilities at the larger connecting affiliate hotel which includes a gym, separate steam room and sauna for men and women, and a rooftop pool.
Location & Layout
Location Description
The Ascot Hotel is located in the heart of the city in the commercial area of Bur Dubai, on the opposite side of the Creek from Deira. The hotel's central location is eleven kilometres, (a twenty minute drive) from Dubai International Airport and approximately twenty minutes drive to the Jumeirah Beach area, by the hotels' complimentary shuttle bus depending on traffic. Major shopping centres including the Mall of the Emirates and IBN Battuta Mall are roughly twenty minutes drive away depending on traffic. Within the immediate vicinity of the hotel there are an array of electrical and computer shops, pharmacies, the Meena Bazaar which sells gold, clothing and electronics, the BurJuman Shopping centre and numerous authentic restaurants ranging from Iranian to Gujarati. Port Rashid, Dubai Maritime City / dry dock and the Dubai Museum are all within one kilometre of the hotel, as well as Sheik Rashid's original home which is now a tourist attraction.
Airports
Distance
 11 km
Airport Transfers
 Approximately 20 minutes in light traffic.
Chargeable airport shuttle service.
Chargeable taxi and limousine services available.
Cities and Sights
Distance
 1 km
City/Sight Transfers
 Approximately 4 minutes in light traffic.
Layout Description
The Ascot Hotel is set back from the main road enabling easy and safe taxi access for guests. On entering the hotel a short flight of stairs lead up to part of the hotel's lobby area and Reception. At the foot of these stairs to the left is a small intimate seating arrangement and to the right a passageway where the Twin Spice Oriental restaurant, Turan Tour desk and a perfume shop are situated. A short distance along this passageway is the connecting Royal Ascot Hotel. The dedicated reception desk at the Ascot Hotel is on the 2nd level of the lobby area where there is also a small business desk with internet connection for guests to use and additional comfortable lobby seating. A short central staircase then leads to the two lifts serving the five floors. Waxy’s Pub and Sports Bar have entrances on both the ground floor and 1st floor where a small meeting room and some guest rooms are also situated. The remainder of the bedrooms are located on the 2nd to 4th floors with the Russian restaurant, where breakfast is served, and the Japanese restaurant being located on the 5th floor.
Lobby and Guest Relations
Open Hours
 24 hours
Languages Spoken English, Arabic, Russian, Hindi
Payment Methods All major credit cards and cash accepted
Foreign Exchange 24 hours.
All major currencies exchanged.
Exchange rates are commissionable.
Taxis Arranged Street taxis can be arranged on request.
There can sometimes be a short wait.
Tours Arranged A variety of activities can be arranged with either the Concierge or Turan Tours for:

Abu Dhabi City tours
Al Ain City tours
Camel Riding
Desert Safaris
Dhow tours
Dinner Cruises
Dubai City tours
Fishing trips
Liwa full day safaris
Night at the Races
Oman Dhow tour
Sand Skiing
Sharjah and Ajman City tours
Snorkelling or Scuba Diving
Wadi Hatta or Hajar Mountains
Guest Relations Standard services
Concierge Services
 Complimentary beach shuttle service to Jumeirah Beach at 10.30 in the morning with collection back at 14.30.
Chargeable airport shuttle service
Airline ticket re-confirmation
Car rental service
24 hour valet parking
Shopping information
Postage & courier service
Medical Facilities Doctor on call with a typical response time of thirty minutes according to the hotel.
Parking Complimentary valet underground parking available for 104 cars.
Cranley Comment
On entering the Ascot Hotel there is a small lounge area on the left side furnished with comfortable chairs and tables. On the right side of the entrance, a passageway links the hotel to its sister hotel the Royal Ascot Hotel. Several stairs lead up to the main lobby area with Reception located on the right-hand side. Opposite the reception desk is a further lounge area with sofa’s and armchairs, plants and coffee tables. The reception area has dark wood mahogany features that are complemented with a mixture of dark red, gold, light and dark blue soft furnishings, Edwardian black and white prints and chairs with scatter cushions. At the rear of Reception are the lifts leading to all floors.
Shops & Amenities
Description
There are no shops or amenities within the Ascot Hotel itself. The connecting Royal Ascot Hotel retail shops and facilities include:

Gift shop – souvenirs, newspapers, books, toiletries, cigarettes.
24 hours
Belliesom – perfumes, watches, gold plated chains by the inch.
09:00 to 23:00 7 days a week
Turan Tours – excursions
08:00 to 19:00 7 days a week
Marco Karam – hairdressing facilities, manicures, pedicures, waxing, facials and massage treatments.
10:00 to 20:00 closed on Fridays
Cranley Comment
The connecting Royal Ascot Hotel has a small gift shop which is located towards the rear of the lobby beyond the reception desk and next to Dae Jang Kum Korean restaurant. The shop is open 24 hours and sells sundry items such as shampoo, toothpaste, cigarettes, papers, magazines, postcards, sunglasses plus a number of small locally made souvenir gifts to take home. The hotel also has a travel desk in the connecting passageway offering a number of tours and activities. Marco Karam is a hair and beauty salon is on the mezzanine level of the Royal Ascot Hotel. In the immediate surrounding district of the hotel there are many local shops which are a 2 minute walk from the hotel including the main computer and camera retail outlets of Dubai. The larger shopping malls such as the Mall of the Emirates are a taxi ride away.
Rooms, Suites & Villas
Number of Floors 5
Total Rooms 80
Elevators 2
Rooms per Elevator 40
Total Staff 120
Staff per Room 1.5
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Subject to availability
Smoking Rooms Designated non-smoking rooms
Room Service 24 hours
Laundry Service Laundry collected before 09:00 will be returned on the same day.
Laundry collected after 09:00 will be returned the following day.
Cranley Comment
The Ascot Hotel guest rooms and suites are approached along carpeted corridors with original artwork on the walls. Outside the lift entrance on each floor is a lounge area with comfortable sofas and coffee tables. All the guestrooms and suites are well presented and have up-to-date modern amenities. Each guest room features a desk, coffee table, two easy chairs and satellite television. From the Executive room upwards, all rooms feature a separate lounge area. Whilst the hotel is located in a busy shopping area, the rooms are quiet with no noticeable road noise.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Deluxe 55

City skyline

Electronic locking system
Viewfinder spy hole
Security chain
Individually controlled air-conditioning
Work space/desk
DDI line
Voice mail
WiFi (chargeable)
3 pin square British sockets
Large flat screen television (upgrading to LCD 2008)
International Satellite TV
Movie channels
Radio/TV
Double closet
Full length mirror
Iron and ironing board (on request)
Shoe shine service (complimentary)
Safe
Safety Deposit Boxes at Reception (complimentary)
Mini-bar
Tea and coffee making facilities
Fruit basket
Complimentary (national) daily newspapers
Turndown service
En-suite bathroom
Single vanity basin unit
Bath tub with fitted and hand held shower over it
Shaving point
Retractable drying cord
Hairdryer
Telephone in bathroom
Television/radio speakers in bathroom
Luxury Ascot toiletries

3 Interconnecting Rooms

 2 adults 30
Cranley Comment
Deluxe rooms are light and bright and are decorated in pale pastel yellow with blue carpets and colour coordinating soft furnishings. There is a small white round table with chairs in the recess of the room with windows that allows plenty of light, a desk/dressing table, television unit and either a king size or twin beds. The en suite bathrooms have bath with shower over it, single vanity unit and Ascot toiletries.
Type No. View Facilities Max. Occupancy Size m2
Executive 18

City skyline

As for the Deluxe room with the added benefit of:

Small entrance hall/lounge
2 LCD televisions
Sofa bed
Dining/table with 2 chairs
Bathrobes
Slippers
Extra luxury Ascot toiletries

 3 adults or 2 adults and 2 children under 12 40
Cranley Comment
Executive rooms are slightly larger than the Deluxe rooms and whilst not designated as a suite they have a small tiled lounge area without windows which is furnished with a sofa bed and television cabinet. The bedrooms are decorated in pastel shades of yellows and blues which are complemented by white furniture and a royal blue carpet. They have either king size or twin beds, a desk/dressing table, easy chairs, table and additional LCD television. The en suite bathroom has a bath with shower over it, a single vanity unit and Ascot toiletries.
Type No. View Facilities Max. Occupancy Size m2
Deluxe Suite 3

City skyline

As for the Executive room with the added benefit of:

Separate lounge
Sofa
Armchairs
Coffee table

 3 adults or 2 adults and 2 children under 12 80
Cranley Comment
Deluxe Suites are considerably larger than the Executive rooms and have a separate lounge. The living area has a tiled floor, two armchairs, coffee table and LCD television. The bedrooms are light and bright and decorated in pastel shades of yellow and blue with colour coordinating soft furnishings and a white table and chairs which sit in the recessed window area. The en suite bathroom has a bath with shower over it, a single vanity unit and Ascot toiletries.
Type No. View Facilities Max. Occupancy Size m2
Royal Suite 2

City skyline

As for the Deluxe Suite with the added benefit of:

Sofas
Dining/table with 2 chairs
Larger bathroom
Double vanity basin unit
Jacuzzi bath
Bidet
Separate shower

3 adults or 2 adults and 2 children under 12 80
Cranley Comment
The Royal Suites are decorated in pastel shades of yellows, blues and golds with colour coordinating soft furnishings. The spacious lounge has sofas, armchairs, a coffee table and a white round dining table for two. The bedroom is furnished and decorated in the same light and airy style with additional LCD television and dressing table/desk. The Royal Suite has a larger bathroom which benefits from a Jacuzzi bath, separate shower cubicle and two vanity washbasins.
Type No. View Facilities Max. Occupancy Size m2
Chelsea Suite 1

City skyline

As for the Royal Suite with the added benefit of:

Guest cloakroom
Additional sofa and arm-chairs
Dining table with 6 chairs
Additional LCD television
Corner bar unit with two stools
Hi-fi and speakers
2 double closets
Guest bedroom with en-suite shower room

 4 adults 140
Cranley Comment
The Chelsea Suite is a luxury suite which features a large lounge area and two separate bedrooms, both of which are en-suite. The suite is more traditionally furnished with mahogany coloured furniture and a lounge with sofas, armchairs, a bar unit with two bar stools, a glass topped coffee table and LCD television in a dark wood cabinet. The bedrooms have either king size or twin beds and are decorated in the same theme and have additional televisions. The second bedroom en- suite has a shower unit but no bath. The suite also has a separate cloakroom off the entrance area.
Type No. View Facilities Max. Occupancy Size m2
Windsor Suite 1

City skyline

As per the Chelsea Suite



4 Adults 140
Cranley Comment
The Windsor Suite is a luxury suite which features a large lounge area and two separate bedrooms, both of which are en-suite, The suite is more traditionally furnished with mahogany coloured furniture and a lounge with sofas, armchairs, a bar unit with two bar stools, a glass topped coffee table, LCD television in a dark wood cabinet and a dining table for six. The bedrooms have either king size or twin beds and are decorated in the same theme and have additional televisions. The master bedroom benefits from a large bathroom with Jacuzzi bath, separate shower and double vanity unit. The suite also has a separate cloakroom off the entrance area.
Restaurants & Cafés
Number of Restaurants
 4
Restaurant Comments
The Ascot Hotel has a choice of four restaurants within the hotel which includes Japanese, Thai, the Russian night club Troyka and Waxy O’Conner's Irish Restaurant and Bar. Each evening there is a live band and entertainment at the popular Troyka and Waxy’s shows live televised sporting events. The connecting Royal Ascot Hotel has a cocktail bar three further restaurants including an Indian night club and a large discothèque which Ascot Hotel guests have access to.
  Yakitori  
     
Restaurant Type Japanese
Restaurant Capacity 50
Opening Times Lunch 12:30 to 15:00
Dinner 18:30 to 23:30
Dress Codes Casual
No shorts in the evening
Air-Conditioning Yes
Smoking Policy No smoking allowed
Children’s Facilities High chairs available
Cranley Comment
Yakitori Japanese restaurant is located on the 5th floor of the hotel. The stylish restaurant is decorated in a traditional Japanese style with clean lines, wooden panelling and windows with rice paper blinds. There is a Sushi Bar, Tapanyaki Table and a private Tatamy room for eight people. Japanese chefs ensure an authentic dining experience for guests bringing the flavours of Japan to Dubai with all it nuances intact. The restaurant is a local favourite for Sushi and Sashimi which is served with full ceremony on the customary bamboo plates with each type of fish matched with its own traditional sauce all carefully prepared by a master chef.
  Troyka  
     
Restaurant Type Russian
Restaurant Capacity 110
Opening Times Breakfast: 06.30 to 10:30
Lunch: 12:30 to 15:00
Dinner: 19:30 to 02:00
Dress Codes Smart Casual
Air-Conditioning Yes
Smoking Policy Designated smoking tables in the evening only
Children’s Facilities High chairs available
Children’s menu
Smaller portions available
Breakfast Options International buffet breakfast with a cooking station for eggs and waffles.
Cranley Comment
Troyka is a Russian restaurant located on the 5th floor of the hotel; it has wooden floors, a central dance floor and dark wood tables and chairs surrounded by walls painted with Russian snow landscapes. At breakfast time it serves an International buffet breakfast with a cooking station for eggs and waffles. The lunch time buffet is a mix of International and Russian cuisine. In the evening Troyka becomes a popular nightspot and serves an authentic A la carte menu and genuine Russian vodka. There is a live band who play a mix of Russian and modern music which is interspersed with both traditional and International performances by the restaurant's own dance troupe.