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The Cranley Report®: Al Murooj Rotana Hotel
Al Murooj Rotana Hotel, Dubai
Hotel Address
Al Saffa Street (Off Sheikh Zayed Road)
Adjacent to Dubai International Financial Centre
P.O. Box 117546
Dubai, UAE
Contact Details
Telephone: +971 4 321 1111
Fax: +971 4 321 5555
E-mail
Email hotel's reservation Desk
Cranley Rating

Al Murooj Hotel: Click to magnify
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Hotel Summary
Category Hotel
Hotel Opened
 2005
Cranley Summary
The Al Murooj Rotana Hotel is a new hotel located in the fashionable Sheikh Zayed Road area of Dubai; it is nestled between the Dubai finance centre and the fast growing Burj Dubai development. The hotel is part of a larger complex that includes the Al Murooj Rotana Suites and the Residence building to create a courtyard feel to the complex. Only guests of the hotel and suites can use the hotel facilities. The hotel has a variety of room types from the superior room at 33 sq m to the presidential suite at 175 sq m. The hotel has all the deluxe facilities you would expect including a choice of fine dinning restaurants and more casual dinning. For sports there are three tennis courts the hotel shares with the private residents as well as its own health club with gym and massage facilities. There is an English style pub as well as a sophisticated night club.
Location & Layout
Location Description
The Al Murooj Rotana Hotel is located just off the Sheikh Zayed Road between the Dubai International Financial City and the fast developing Burj Dubai district. For business guests its central location gives it easy access to the Media and Internet cities, World Trade Centre convention centre and the Jebel Ali area whilst for leisure travellers it is near to the Jumeirah beaches, Wild Wadi Water Park, shopping centres and the new ski slope.
Airports
Distance
 9 km
Airport Transfers
 Complimentary for Club Rotana guests
Cities and Sights
Distance
 7 km
City/Sight Transfers
 Complimentary shuttle bus
Layout Description
The hotel reception is on the first floor so the reception is approached via a driveway up to the hotel. On entering the reception, guests find the reception desk at the far back of the lobby whilst straight ahead is the Pergola restaurant and lift bank. On the left side of reception is a corridor leading to the business centre and Lebanese restaurant whilst on the right hand side are the boutiques and access to the conference rooms. At the back of the hotel running from either side from the terrace of the Pergola restaurant are feature stairs that lead to the pool. Elevated and beyond the pool are the Latino House, Waterside and Zaika restaurants.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic, German, Bulgarian, Philippine
Payment Methods All major credit cards and cash
Foreign Exchange All major currencies
Taxis Arranged From a taxi pool
Tours Arranged A variety of activities can be arranged including Tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman, Dinner Cruises, Safari's to the Desert, Wadi Hatta or Hajar Mountains, a Night at the Races, Camel Riding, Sand Skiing, Snorkelling or Scuba Diving.
Guest Relations Standard
Concierge Services
 Standard
Medical Facilities Doctor on call with thirty minutes notice
Parking Complimentary underground parking
Cranley Comment
Guests arrive in the lobby via a revolving door and are immediately met by four large modern circular wood finished pillars which draw guests towards the Pergola restaurant and lifts which are through the back of the lobby. The entrance lobby is two floors high; in the centre of the ceiling is a large feature Arabic chandelier in stained reddish/gold glass. On the front left and right sides of the lobby are two mirrored pillars that give the lobby a modern feel. There is casual seating on the left and right front side of reception with sofas and arm chairs. At the back left is the reception desk and concierge and on the right rear side the lobby café.
Shops & Amenities
Description
Ladies hair salon: Separate private men’s area.
Gift shop: Newspapers, perfumes and souvenirs.
Jewellery shop
Cranley Comment
The boutiques are located on the right side of reception and cover the necessities as well as a fine jeweller. The salon is predominately for ladies but has a separate room for men. As well as hair it also covers waxing, pedicures and manicures. Nearby to the hotel is the largest shopping mall in Dubai; The Mall of the Emirates.
Rooms, Suites & Villas
Number of Floors 14
Total Rooms 253
Elevators 6
Rooms per Elevator 42
Check-in Time 14.00
Check-out Time 12.00
Late Checkout 16.00 subject to availability
Smoking Rooms Non-smoking rooms available
Room Service 24 hours
Laundry Service Same day return if dropped off before 09.00
Club or Executive Facilities
Club Rotana exclusive lounge, complimentary breakfast, pre-dinner aperitifs, and airport collection and drop off
Cranley Comment
The Al Murooj Rotana Hotel has a range of different room options from the Superior room at 36 sq m to the Presidential suite at 175 sq m. All rooms are decorated and furnished to a high standard and come with good amenities like bath robes, scales and high speed internet connections. All rooms have either an inner complex view or a city skyline view. The Club Rotana rooms and suites have the added benefit of access to the Club Rotana lounge that provides the additional facilities of a club lounge, complimentary breakfasts and pre dinner aperitifs as well as wireless internet connection. The suites have plasma televisions and some come with terraces and private Jacuzzi’s.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Superior 136

City skyline / inner complex

In-room safe
Tea/coffee making facilities
Mini bar
Satellite TV
High speed internet connection
Hair dryer
Bathrobe
Bathroom scales

 2 adults and 1 child under 12 34
Cranley Comment
Superior rooms are decorated in a contemporary style in creams and natural colours with dark walnut furniture, including mirrored vanity unit and contemporary paintings. The sitting area has a separate desk with telephone and high speed internet connection and entertaining armoire. The bathrooms are marble with overhead shower, marble washbasin and vanity area decorated with matching silver framed pictures in keeping with room style.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 8

City skyline / inner complex

As per the Superior room

 2 adults and 1 child under 12 36
Cranley Comment
Deluxe rooms are L-shaped and have a private terrace and are decorated in a contemporary style in creams and natural colours with dark walnut furniture including mirrored vanity unit and contemporary silver framed picture. The sitting area has a separate desk with telephone and high speed internet connection and entertaining armoire. Marble bathrooms with overhead shower, marble washbasin and vanity area decorated with matching silver framed painting in keeping with the room style.
Type No. View Facilities Max. Occupancy Size m2
King Club Rotana 91

City skyline / inner complex

As per the Deluxe room plus:
Elemis in-room amenities
Club Rotana facilities
Trouser press
2 line telephone with voice mail
Espresso facilities

 2 adults and 1 child under 12 35
Cranley Comment
Rooms have either a king size bed or twin beds and can be inter-connecting. They are decorated in creams and natural colours with dark walnut furniture including mirrored vanity unit and contemporary silver framed paintings. The sitting area has a separate desk with telephone and high speed internet connection and there is a beverage serving area with mini bar. Marble bathrooms with overhead shower, marble wash basin and vanity area decorated with matching silver framed picture. These rooms have the advantage of The Club Rotana Executive facilities.
Type No. View Facilities Max. Occupancy Size m2
Junior Suite 10

City skyline / inner complex

As per the King Club Rotana room plus:
Separate Lounge
Kitchenette
Plasma screen satellite TV
Coffee percolator

 2 adults and 1 child under 12 44
Cranley Comment
Junior suites are an octagonal shape and have an open plan lounge/bedroom. They are decorated in creams and natural colours with dark walnut furniture with matching silver framed contemporary pictures. The desk and mirrored vanity area has a high speed internet connection. The marble bathroom has a washbasin and vanity area with walk-in shower and framed pictures in keeping with the style of the suite. Guests have the advantage of the Club Rotana Executive facilities.
Type No. View Facilities Max. Occupancy Size m2
Executive Suite 2

City skyline / inner complex

As per the Junior Suite

 2 adults and 2 children under 12 60
Cranley Comment
The Executive Suites have an entrance lobby leading to the kitchenette complete with coffee percolator and mini bar. The separate lounge/dinning room is fitted with a plasma TV and floor to ceiling French windows. The separate bedroom has a desk with high speed internet connection and a mirrored vanity unit. The suites are decorated in creams and natural colours with dark walnut furniture with matching silver framed contemporary pictures. The marble bathroom has a washbasin and vanity area with walk-in shower and framed pictures in keeping with the style of the suite. They have the advantage of The Club Rotana Executive facilities.
Type No. View Facilities Max. Occupancy Size m2
Two Bedroom Suite 2

City skyline / inner complex

As per the Executive Suite plus:
Additional bedroom
Outdoor Jacuzzi

 4 adults 89
Cranley Comment
The Two Bedroom Suites have an octagonal entrance hall with Fench doors leading onto a private, outside terrace with Jacuzzi, table and chairs and sun loungers with Dubai city/complex views. The open plan lounge/dinning room is decorated in contemporary style in creams and natural colours, it has a large bay window with sofas and plasma TV, coffee tables and silver framed contemporary paintings. The open plan dining area has a table to seat six people, an armoire with coffee percolator and an alcove with desk with telephone and high speed internet connection. The king bedrooms both have king beds, mirrored vanity area and plasma TVs. The marble bathrooms have corner walk-in shower, bathtub with overhead shower, mirrored washbasin and vanity area. Guests have the benefit of the Rotana Club Executive lounge.
Type No. View Facilities Max. Occupancy Size m2
Ambassador Suite 2

City skyline / inner complex

As per the two bedroom suite plus:
Guest cloakroom
Private terrace with sunken Jacuzzi
Plasma TV in the bedrooms

 4 adults 93
Cranley Comment
The Ambassador Suites have double entrance doors leading into the entrance hall off which is a kitchenette complete with coffee percolator and mini bar. Additionally there is a guest cloakroom. The lounge/dining room can seat six people and has floor to ceiling bay windows, wall mounted plasma TV, desk with high speed internet connection. French doors lead onto the private terrace with table and chairs, sun loungers and steps leading to a Jacuzzi. The terrace has impressive skyline views over the city and distant ocean. There are two separate king bedrooms complete with vanity area and plasma TV. The marble bathroom features a kidney shaped sunken bath, walk-in shower and a vanity area with raised washbasin.
Type No. View Facilities Max. Occupancy Size m2
Presidential Suite 2

City skyline / inner complex

As per the Ambassador Suite plus:
Two lounges
Dining room
Master bedroom with separate dressing room

4 adults 175
Cranley Comment
The Presidential Suite has double doors leading to an entrance hall with guest cloakroom and kitchenette. The dining room is furnished in traditional dark wood and comes with a dining table seating eight and matching furniture. It opens onto one of the lounges furnished with sofas and arm chairs, has floor to ceiling bay windows and French doors leading to a private terrace complete with sunken Jacuzzi, table and chairs and sun loungers. The second lounge has a plasma TV, sofas, arm chairs and a coffee table. The master bedroom has a separate dressing room with built-in vanity area and separate dressing table. Both bedrooms feature a headboard with illuminated stained glass, plasma TV and a contemporary style chaise lounge. The bathrooms have walk-in showers, sunken Jacuzzi bath and twin washbasins.
Restaurants & Cafés
Number of Restaurants
 6
Restaurant Comments
The Al Murooj Rotana Hotel has six different dinning options ranging from Pergolas which is an international restaurant offering buffet and al a carte to Waterside, Latino House and Zaika in their own purpose-built buildings in the hotel grounds overlooking the feature stream/lake. Waterside and Latino House have al fresco dinning on a wooden terrace set on the small lake which at night is lit up by flaming lanterns set around the perimeter of the wooden terraces. Inside the hotel there is also an Arabic restaurant, Mawal, which has a live band and belly dancing show every evening. For those wanting more casual dinning the Double Decker pub also serves a range of English pub-style food and you can enjoy light dining at the Circle Lobby Café.
  Pergolas  
     
Restaurant Type International
Restaurant Capacity Total 260: 130 inside, 130 outside
Opening Times Breakfast: 06.00 to 10.30
Lunch: 12.00 to 15.30
Dinner: 19.00 to 23.30
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking area
Children’s Facilities Children under 5 eat free and children between 5 and 12 get a 50% discount.
Breakfast Options Comprehensive buffet with cooking stations
Cranley Comment
The Pergolas restaurant is located at the rear of the hotel lobby which is on the second floor and opens out onto a terrace with a feature stone and timber Pergola with views overlooking the rest of the Al Murooj complex. The restaurant itself is decorated with modern wood finished walls, dark tan wooden flooring with an inset ‘shattered glass effect’ panelling running down the centre of the restaurant floor with soft lighting underneath. The restaurant features background music. The terrace has the feature pergola mentioned above with wooden tables and cast iron chairs set on paved flooring with inset wooden decking.
  Mawal  
     
Restaurant Type Lebanese
Restaurant Capacity Total 215: 185 inside, 30 outside
Opening Times Lunch: 12.30 to 15.30
Dinner: 20.00 to 02.00 (03.00 on Thursday)
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking areas
Children’s Facilities Children under 5 eat free and children between 5 and 12 get a 50% discount.
Breakfast Options No
Cranley Comment
The restaurant is decorated in a Lebanese style with marble flooring, light beige curtains and the walls decorated to look like an external stone wall but in beige and light brown alternate ro