The Monarch Dubai, Dubai - Cranley Report

The Cranley Report

The Monarch Dubai

The Monarch Dubai, Dubai

Hotel Address

One Sheikh Zayed Road
P.O. Box 125511
Dubai
United Arab Emirates

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Cranley Rating

The Monarch Dubai

Photo 1 of 30. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened

2008

Cranley Summary

The Monarch Dubai is a 33 storey hotel located at Number One Sheikh Zayed Road. It is opposite the Dubai World Trade Centre and in a prime position for everything. The airport and the city centre are only 15 minutes away in light traffic, whilst many of Dubai’s beaches, shopping malls and leisure facilities can also be reached within 15 minutes drive. The hotel has 183 luxury rooms and suites, all of which have complimentary wireless internet connectivity and unique designer bathrooms. Amongst the suites are two Presidential Suites, the Sky Suite which ‘floats’ between the 29th and 30th floors and the Monarch Suite which measures a staggering 1130 square metres. There are five restaurants, offering a variety of cuisine from fine dining seafood, through International to modern Japanese. The Japanese restaurant Okku is also a prime entertainment venue. There is a large lobby lounge, an intimate cocktail lounge and a cigar lounge. Business needs are well catered for, with the whole of the 2nd floor given over to a Business Centre and numerous meeting rooms, some of which overlook the atrium lobby. There is a sizeable ballroom on the lower ground floor that can accommodate 500 guests for a banquet and up to 1,000 people for a cocktail reception. The Quantum Health Club situated on the 4th floor, includes an outdoor pool and offers guests fully equipped gyms, both for mixed use and for ladies only. The Mandara Spa is to be found on the 3rd floor and the hotel offers valet parking for more than 300 cars.

Hotel Location & Layout

Location Description

The Monarch Dubai occupies a prime site at Number One Sheikh Zayed Road and overlooks one of the busiest intersections in the city. The hotel is off the main road and has its own private drive, with a pedestrianised area in front of the building. There is also a fountain outside the hotel and gardens with mature trees, including palms. The World Trade Centre is opposite the hotel and all of Dubai's facilities, including the business and finance districts, the city centre, the airport, the beaches, the shopping malls and Dubai's golf courses, are easily accessible by road.

Airports
Distance	14 km
Airport Transfers	Taxi transfers available Complimentary limousine transfers are available

Cities and Sights
Distance	10 km
City/Sight Transfers	Taxi transfers available Chargeable limousine transfers are available

Layout Description

The hotel is situated just off Sheikh Zayed Road, with gardens and a fountain in front. It is a very modern steel and glass structure, with a huge canopy at an angle, high above the entrance. The hotel is laid out with the lobby leading into an atrium that fills the whole central area of the hotel. At the centre of the two storey atrium is the slightly raised Arcadia lobby lounge, which has a steel glass roof above, with sails billowing from the ceiling. A walkway runs around Arcadia and off to the left are the Guest Relations desks, One on One Cocktail Lounge, Mizaan restaurant and Empire restaurant. To the right of Arcadia is the arcade which will feature the hotel’s shops. The other restaurants and the cigar lounge are on the 1st floor, whilst the Business Centre and meeting rooms are on the 2nd floor, Mandara Spa is on the 3rd floor and Quantum Health Club and swimming pool are on the 4th floor. Guest rooms and suites are on floors 14 to 33, with the floors in between consisting of the Deluxe Serviced Residences. The hotel’s grand ballroom is at lower ground floor level.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, German, French and several other languages are spoken.
Payment Methods	All major international credit cards and cash accepted.
Foreign Exchange	Open 24 hours All major currencies exchanged.
Taxis Arranged	Street taxis are called on request. The hotel also has its own fleet of Bentleys and Rolls Royces.
Tours Arranged	The hotel is able to offer a variety of special packages through the Concierge. Amongst the choices available to guests are: Tours of Dubai, Abu Dhabi, Sharjah, Al Ain and Ajman Dinner Cruises Desert Safaris Helicopter Flights Camel Riding Sand Skiing Snorkelling and Scuba Diving

Guest Relations	A private check-in service is available for every guest, with the formalities carried out at individual desks or in the guest's own room.
Concierge Services	Butler services are available on every guest floor.
Medical Facilities	Doctor on call 24 hours, with a maximum response time of 60 minutes according to the hotel. An ambulance would be called for any emergency and there are three hospitals within a few minutes drive.
Parking	There are 323 parking spaces and complimentary valet parking.

Cranley Comment

The Monarch Dubai is a very modern steel and glass structure, with a huge canopy at an angle above the front entrance, which consists of two sets of double glass doors, either side of wooden doors. Guests find themselves in a lobby area with a wooden floor where the lifts are around to the left. The Guest Services desks are ahead and to the left, whilst the corridor ahead has an arcade on the right which will contain the hotel's shops. Most of the lobby area is taken up by the Arcadia lobby lounge which occupies the central area, with the One on One Bar, Mizaan Restaurant and Empire Restaurant all on the left hand side of the lobby area.

Shops & Amenities

Cranley Comment

There are currently no shops in the hotel, although several shops and boutiques will be situated at lobby level, but Dubai city centre shops are available by taxi within a few minutes drive. Shopping malls at Wafi City and The Mall of the Emirates are approximately 6 and 18 kilometres respectively.

Rooms, Suites & Villas

Number of Floors	33
Total Rooms	183
Elevators	3 for the main floors (plus additional lifts for the meeting rooms and 1st floor restaurants)
Rooms per Elevator	61
Total Staff	570
Staff per Room	3.1

Check-in Time	15:00
Check-out Time	12:00
Late Checkout	Subject to availability at an additional charge
Smoking Rooms	Deluxe rooms on 18th and 22nd floors only. Executive rooms on 26th floor only. Junior Suites, Executive Suites and Executive Suites Plus on 18th, 22nd and 26th floors only.
Room Service	Full menu served 24 hours.
Laundry Service	Items collected before 10:00 will be returned between 18:00 and 20:00. Items collected after 10:00 will be returned between 10:00 and 12:00 the next day. Items required within 5 hours are subject to a 50% surcharge. There is a regular pressing service, where items will be returned within 4 hours. Items required within 1 hour are subject to a 50% extra charge.
Unique Features	24 hour personalised butler service.

Cranley Comment

The hotel has several different room types and suites, all of which are of a very high standard. All rooms provide three distinctive areas for working, relaxing and sleeping and all have unique designer bathrooms which are almost the width of the whole room. From Deluxe rooms to Junior Suites, the only difference between the rooms is the size and their location in the hotel, with the higher grade rooms being on the upper floors. There are also Executive Suites, two Presidential Suites and the unique 'floating' Sky Suite. The Monarch Suite occupies the top two floors of the hotel and is a quite spectacular and palatial suite. All rooms in the hotel have a keycard entry system.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	69	32 Sheikh Zayed Road 37 Gulf	Individual climate control Wireless internet access Flat screen TVs in the bedroom and bathroom Bathrobes Slippers King size or 2 Twin Beds Corner sofa Chaise Longue Writing Desk and lamp Wardrobes with dual opening Minibar Bathroom with: Bathtub Separate rain shower and hand held shower Twin porcelain sink units WC Bidet Bathroom scale Designer fragrances	2 adults and 1 cot	50

Cranley Comment

Deluxe rooms are the entry level rooms but they are of the same high standard as the other rooms in the hotel. One switch from the door controls all lights in the room but they are also controlled from the phone next to the bed. Rooms have an open plan layout with king size or twin beds which have fine Egyptian cotton sheets and duvets. The bed faces a large flat screen TV and music entertainment system, as well as the pear wood wardrobes. There is a great deal of storage space, with one wardrobe having unique dual opening from both the bathroom and bedroom. There is a large leather topped desk and leather chair, offering guests a good working area, with ample lighting and sufficient electrical sockets for computer equipment. All rooms offer complimentary wireless internet connectivity. At the end of the room next to the full height window is a stylish chaise longue and a corner sofa unit. The layout of the bathroom is a superb concept and at 7 metres long, it is almost the length of the bedroom. It is divided into three areas, with a wc and bidet at one end, separated from the rest of the bathroom with frosted glass. There is a double porcelain sink unit in the next area with designer fragrances available, then a glass partitioned bath and separate rain shower unit and hand held shower for a most innovative design. There is a glass panel adjoining the bathtub, giving an exceptional view of the city for a very unusual bathing experience. All rooms have a 24 hour personal butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive	63	43 Sheikh Zayed Road 20 Gulf	As for Deluxe rooms with the added benefit of: Additional space Higher floor affording a better view	2 adults and 1 cot	56

Cranley Comment

Executive rooms are located on higher floors than Deluxe rooms, but otherwise have the same facilities. One switch from the door controls all lights in the room but they are also controlled from the phone next to the bed. Rooms have an open plan layout with king size or twin beds which have fine Egyptian cotton sheets and duvets. The bed faces a large flat screen TV and music entertainment system, as well as the pear wood wardrobes. There is a great deal of storage space, with one wardrobe having unique dual opening from both the bathroom and bedroom. There is a large leather topped desk and leather chair, offering guests a good working area, with ample lighting and sufficient electrical sockets for computer equipment. All rooms offer complimentary wireless internet connectivity. At the end of the room next to the full height window is a stylish chaise longue and a corner sofa unit. The layout of the bathroom is a superb concept and at 7 metres long, it is almost the length of the bedroom. It is divided into three areas, with a wc and bidet at one end, separated from the rest of the bathroom with frosted glass. There is a double porcelain sink unit in the next area with designer fragrances available, then a glass partitioned bath and separate rain shower unit and hand held shower for a most innovative design. There is a glass panel adjoining the bathtub, giving an exceptional view of the city for a very unusual bathing experience. All rooms have a 24 hour personal butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Junior Suite	9	Sheikh Zayed Road	As for Executive rooms with the added benefit of: Additional space	2 adults and 1 cot	59

Cranley Comment

Junior Suites are almost identical to the Executive rooms but they have a little more space around the area of the writing desk. One switch from the door controls all lights in the room but they are also controlled from the phone next to the bed. Rooms have an open plan layout with king size beds which have fine Egyptian cotton sheets and duvets. The bed faces a large flat screen TV and music entertainment system, as well as the pear wood wardrobes. There is a great deal of storage space, with one wardrobe having unique dual opening from both the bathroom and bedroom. There is a large leather topped desk and leather chair, offering guests a good working area, with ample lighting and sufficient electrical sockets for computer equipment. All rooms offer complimentary wireless internet connectivity. At the end of the room next to the full height window is a stylish chaise longue and a corner sofa unit. The layout of the bathroom is a superb concept and at 7 metres long, it is almost the length of the bedroom. It is divided into three areas, with a wc and bidet at one end, separated from the rest of the bathroom with frosted glass. There is a double porcelain sink unit in the next area with designer fragrances available, then a glass partitioned bath and separate rain shower unit and hand held shower for a most innovative design. There is a glass panel adjoining the bathtub, giving an exceptional view of the city for a very unusual bathing experience. All rooms have a 24 hour personal butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suites	24	17 Sheikh Zayed Road 7 Gulf	As for Junior Suites with the added benefit of: Additional space Separate lounge area with: Sofa Easy chairs	3 adults or 2 adults and 1 child	81-100

Cranley Comment

Executive Suites have the benefit of a separate lounge area, with a sofa and four high backed chairs set around a low level table facing the TV. The large leather topped executive writing desk is in a corner of the lounge and offers a good working area, with ample lighting and sufficient electrical sockets for computer equipment. Bedrooms have an open plan layout with king size beds which have fine Egyptian cotton sheets and duvets. The bed faces a large flat screen TV and music entertainment system. The pear wood wardrobes are set at one side of the room. At the end of the room next to the full height window is a stylish chaise longue and a corner sofa unit. Soft furnishings throughout the suite are in regal colours, with maroon curtains and sofa and a gold and maroon rug. The layout of the bathroom is a superb concept and is divided into three areas, with a wc and bidet at one end, separated from the rest of the bathroom with frosted glass. There is a double porcelain sink unit in the next area with designer fragrances available, then a glass partitioned bath and separate rain shower unit and hand held shower for a most innovative design. There is a glass panel adjoining the bathtub, giving an exceptional view of the city for a very unusual bathing experience. All rooms have a 24 hour personal butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suites Plus	14	Gulf	As for Executive Suites with the added benefit of: Additional space	3 adults or 2 adults and 1 child	123

Cranley Comment

Executive Suites Plus are larger still than the Executive Suites, bit otherwise have the same facilities. They have the benefit of a separate lounge area, with a sofa and four high backed chairs set around a low level table facing the TV. The large leather topped executive writing desk is in a corner of the lounge and offers a good working area, with ample lighting and sufficient electrical sockets for computer equipment. Bedrooms have an open plan layout with king size beds which have fine Egyptian cotton sheets and duvets. The bed faces a large flat screen TV and music entertainment system. The pear wood wardrobes are set at one side of the room. At the end of the room next to the full height window is a stylish chaise longue and a corner sofa unit. Soft furnishings throughout the suite are in regal colours, with maroon curtains and sofa and a gold and maroon rug. The layout of the bathroom is a superb concept and is divided into three areas, with a wc and bidet at one end, separated from the rest of the bathroom with frosted glass. There is a double porcelain sink unit in the next area with designer fragrances available, then a glass partitioned bath and separate rain shower unit and hand held shower for a most innovative design. There is a glass panel adjoining the bathtub, giving an exceptional view of the city for a very unusual bathing experience. All rooms have a 24 hour personal butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Presidential Suites	2	1 Sheikh Zayed Road 1 Gulf	As for Executive Suites Plus with the added benefit of: Additional space Kitchenette Guest cloakroom	4 adults or 2 adults and 2 children	220

Cranley Comment

There are two Presidential Suites which offer panoramic views of Dubai from the 31st floor. One overlooks the city with views across Sheikh Zayed Road, whilst the other faces Jumeirah and the Arabian Gulf beyond. The suites are two bedroomed, with a king size master bedroom and a twin bedded guest room. Both suites are extremely spacious, with luxuriously furnished lounges which use both modern and Oriental styles and have deep seated sofas. There is a private work area with an executive desk and chair which has ample lighting and sufficient electrical sockets for computer equipment. The impressive dining area has a large dining table that will seat 12 people. Both bedrooms are furnished in regal colours and have soft furnishings which include beds adorned with sheets, pillows and quilts made of fine Egyptian cotton. The suite has large wardrobes and a wall mounted 42 inch flat screen TV. The ensuite bathrooms have a glass panel into the suite which offers views of the city through the bedroom window. The kitchenette is equipped with top of the range appliances and there is a separate guest cloakroom. There is a 24 hour butler service.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Sky Suite	1	Sheikh Zayed Road	As for Presidential Suites with the added benefit of: Additional space Duplex suite on two levels Winding staircase	4 adults or 2 adults and 2 children	317

Cranley Comment

The Sky Suite truly is one of a kind, since it 'floats' between the hotel and the adjoining office towers spanning the 29th and 30th floors. It is a superb open-plan duplex suite which is furnished to the highest standards. With its blend of innovation, state of the art equipment, Arabian décor and modern artworks, the suite is a fine example of the quality and sophistication that runs through the hotel. A golden brown wooden floor greets guests as they enter the suite and there is a winding staircase leading up to the galleried landing, which overlooks the elegant sitting room. The lounge area has a magnificent state of the art entertainment system, whilst the elegant dining room which features contemporary art, has a large dining table for up to 14 guests. There is a kitchenette equipped with the latest designer appliances. The landing leads through to a king size bedroom which has its own ensuite marble bathroom, with free standing bath. The master bedroom is adorned in authentic Middle Eastern colours and fabrics and there is a private work area with wireless internet. The adjoining twin bedroom is also luxuriously decorated and has its own ensuite. As with all the rooms and suites, there is a 24 hour butler service

Type	No.	View	Facilities	Max. Occupancy	Size m2
The Monarch Suite	1	Sheikh Zayed Road	Individual climate control Wireless internet access throughout TVs in the lounges, bedrooms and bathrooms Bang and Olufsen Sound System Hairdryers Bathrobes Slippers Master bedroom with king size bed and ensuite bathroom 2nd bedroom with king size bed and ensuite bathroom 3rd bedroom with twin beds and ensuite bathroom Bathroom scale Designer fragrances Lounge with 2 large semi circular sofas Lounge diner with a table for 8 and lounge seating for 10 people Dining room with a table for 12 Conservatory 2 Majlis' Cinema Library Outside terrace Private swimming pool Sauna Steam room Guest bathrooms Butler pantry	6 adults or 3 adults and 3 children	1,130

Cranley Comment

At 1,130m², the Monarch Suite is extraordinary and occupies the whole of the 32nd and 33rd floors. As it is the only suite on those floors, even the lift attendant has to use a special key to enable the lift to go there. The lift doors open into a reception area, with double wooden doors to the left and right. The description which follows, describes the suite around in a clockwise direction. So, to the left from the lifts is the first of the lounges, which is a large two storey high room with big picture windows and gold curtains that cover the full drop. It has an enormous chandelier hanging above a grey, white and brown carpet, on which are two very large semi-circular sofas in gold, with complementing cushions. There is a large flat screen TV on one wall and a Bang and Olufsen sound system with stylish slim speakers. Off the lounge is a majlis, which has a writing desk, 4 armchairs and a 3 seater sofa. There is a cushioned wall covering on one side in a gold patterned fabric. There are also two large paintings and an ornate mirror on the walls. From the lounge, there is a corridor to the right which leads through traditional Arabic archways to another lounge, a second majlis and a secondary dining area, passing two separate guest bathrooms on the left. On the right and running through the middle of the Monarch Suite, is the discreet nerve centre of the suite – the 'Butler Pantry'. This dining area has a rich golden brown wooden floor, with a dining table for 8 people on a burgundy and pink patterned rug. Beyond is a lounge area with 2 four seater sofas and two armchairs, all in cream, set around two low level coffee tables, facing a flat screen TV. On the right hand side of this room is a long seating area for 10 to 12 people, which is effectively a padded bench covered with a very distinctive red, brown and lilac tartan patterned fabric. At the end of this very large room is an outdoor wooden terraced area, leading round to the private pool, which offers a superb view of the Dubai skyline. The outdoor pool terrace has several sunbeds and two large outdoor sofas. The pool area leads to the other side of the Monarch Suite and the adjoining area is a conservatory, which very cleverly, has part of the pool running into it to provide a paddling area. This room has two large cushioned wicker chairs and sofas, as well as a flat screen TV at one end. The room also leads into a changing area, which has a shower, toilet, steam room and a sauna. From the conservatory, the corridor continues along to a wood panelled library on the left, with dark wooden floor and leather sofas and chairs. Next door is the suite's private cinema, with tiered seating for 12 guests. The furthest end of the Monarch Suite brings guests to the impressive main dining room with its solid wooden table and sumptuous chairs. Gold rimmed bone china, silver cutlery and hand made crystal glassware reinforce the impression of luxury and elegance throughout. Another small lounge area adjoins the dining room, before one arrives back at the entrance that was to the right of the lifts. One can access the 1st floor bedrooms either by using the suite's own private lift or by climbing the 23 steps that comprise the curved wooden staircase. The master bedroom is most impressive for its minimalist design. It has a wooden floor throughout and a semi circular sofa on a cream and brown patterned rug. The exquisite king size bed is covered with 1500 thread count Egyptian bed linen and faces the flat screen TV and a curved chaise longue. The ensuite bathroom is behind the bed, with steps leading up to it from either side. The spacious marble tiled bathroom features a stand alone bath, walk-in rain shower, steam room, two separate sink units, two separate dressing tables, a WC and bidet behind opaque glass and a walk-in dressing room. The second bedroom has a king size bed and chaise longue, whilst the ensuite bathroom contains a walk-in shower, WC, bidet and washbasin. Bedroom number three is twin bedded and also contains a writing desk and chair. The ensuite bathroom has a stand alone bath, with two separate washbasins, WC and bidet. The large shower room has two rain showers, as well as hand held showers. The Monarch Suite has 24 hour butler service.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Monarch Dubai offers its guests a range of options, from fine dining seafood in its signature restaurant Empire, fine steakhouse at Ruth's Chris Steakhouse to modern Japanese fare in the Okku, which will become a prime entertainment venue as well as a restaurant. All day dining is featured in Mizaan, with both a buffet and an a la carte menu for breakfast and lunch and a la carte for dinner. Lighter snacks and refreshments are available from Arcadia in the lobby lounge and from the Quantum Pool Lounge on the 4th floor. Okku is situated on the 1st floor, whilst the other restaurants are at lobby level.

Empire

Restaurant Type	Fine Dining Seafood
Restaurant Capacity	60
Opening Times	Dinner 19:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	No facilities for young children. Over 12 years old preferred
Breakfast Options	None

Cranley Comment

Empire is The Monarch Dubai's signature restaurant, which is open for dinner only. It is an intimate restaurant, with an impressive setting adjacent to the lobby which uses lead crystal lights to provide a sparkling entrance. Tables and leather chairs are set apart to provide guests with privacy and a dining experience in a very stylish setting. The restaurant features an area that may be curtained off for private dining for up to 12 people. Guests are greeted at the door by Chef Axel, if this is the guest's second or subsequent visit he will prepare dishes tailored to the guest’s preferences. Chef Axel will also host Dubai’s first and only Chef’s Table. Half of the menu will change on a regular basis, to ensure that regular guests and those on an extended stay, are able to enjoy a different meal with every visit.

Okku

Restaurant Type	Modern Japanese
Restaurant Capacity	200 over 2 levels
Opening Times	Lunch 12:00 to 15:30 Dinner 19:00 to 01:00
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	Smoking areas
Children’s Facilities	None as the venue will be unsuitable for children
Breakfast Options	None

Cranley Comment

Okku, the “new style” Japanese restaurant and lounge opened in February 2009. The restaurant is smart, sophisticated and glamorous, Okku introduces a new style of authentic yet contemporary Japanese cuisine to the Middle East. Entrepreneurs and Co-founders Markus Thesleff and Ramzy Abdul-Majeed have joined forces to launch the start of the new brand in Dubai, with future openings planned for London, Hong Kong and Las Vegas.

Okku serves up unique Japanese delicacies created by celebrity super chefs who have cooked for the likes of Madonna, George Clooney, Bill Clinton, Hillary Swank and Denzel Washington to name but a few. Combined they bring over 134 years of experience to the Sushi Bar and kitchen. Together with a cocktail menu, an 8-metre jellyquarium and a resident DJ who hails from Miami Okku is set to be set to become Dubai’s most desirable and exclusive lounge. Okku seats over 200 people in three distinctive and sleek areas that cater to different experiences; the ultra chic bar, the mezzanine lounge which includes VIP tables.

Ruth's Chris Steakhouse

Restaurant Type	Steakhouse
Restaurant Capacity	200
Opening Times	Saturday to Wednesday: 18:30 to 23:30 Thursday to Friday: 18:30 to 00:00 Bar opens daily at 18:00.
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Breakfast Options	None

Cranley Comment

Ruth’s Chris Steak House offers both the finest dining room and intimate lounge areas. The lounge area is a venue for guests to relax and enjoy their favorite beverage and fine cuisine at their leisure, and features a special lounge menu and specialty drinks, as well as the option of the full dinner menu. The main restaurant offers a semi-private dining area and offers an extensive menu including steaks cooked on their trademark Montague broilers. All steaks are at cooked at 1,800 degrees Fahrenheit and served on searing hot plates to ensure a sizzling steak every time. Steak aficionados will be tempted by the option of every type of USDA Prime Steak available, from T-bone and Cowboy Rib-Eye to New York Strip, selected and aged for tenderness and cut thick to ensure optimum juiciness.

Mizaan

Restaurant Type	International
Restaurant Capacity	90
Opening Times	Breakfast 06:00 to 11:00 Lunch 12:00 to 16:00 Dinner 19:00 to 23:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs Children's menu Children under 6 eat free Children under 12 enjoy a 50% discount
Breakfast Options	A la carte

Cranley Comment

Mizaan is the hotel's all day dining option and is open for breakfast and lunch where both a buffet and an a la carte menu are offered. Dinner is a la carte. Located next to Empire, the restaurant opens onto the lobby area, where some tables are placed in the evenings. The subtle but effective lighting at night creates an impression of one continuous dining area that extends into Arcadia, the lobby lounge. The restaurant has a mixture of white marble floor tiles and part wooden floor, with one mirrored wall and tables that are decorated in rich Arabian cloths and fabrics. Distinctive features include miniature trees and large bulbous lampshades that hang from the ceiling. An open kitchen on one side of the restaurant allows the chef's to display their culinary arts with a menu that showcases the best of European and Middle Eastern cuisine. The menu choice is extensive, with dishes to suit every conceivable taste.

Arcadia

Restaurant Type	Lobby Lounge
Restaurant Capacity	80
Opening Times	24 hours
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children's menu
Breakfast Options	Tea, coffee, light refreshments and snacks

Cranley Comment

Arcadia is the lobby lounge and forms the impressive centrepiece of the hotel. The lobby area and the lounge itself is heavily influenced by Arabian design, with distinctive arches above the surrounding 1st and 2nd floor balconies that overlook Arcadia and sails hanging from the ceiling high above. Arcadia is a raised lounge with three steps on either side and a ramped access as well. The lounge features a range of comfortable sofas and chairs in rich burgundy and gold, set around low level tables. There is a piano and live music is played during the daytime and evenings, when the traditional Arabic Oud provides lute like music. Arcadia has a typical lounge menu, afternoon tea is served here in addition to snacks and light refreshments which are available at any time of the day or night.

Quantum Pool Lounge

Restaurant Type	Pool Lounge
Restaurant Capacity	40
Opening Times	10:00 to 22:00
Dress Codes	Casual and swimwear

Air-Conditioning	No
Smoking Policy	Smoking is allowed
Children’s Facilities	Children's menu
Breakfast Options	None

Cranley Comment

Quantum Pool Lounge is situated outside, but still under cover on the 4th floor, between the hotel pool and the Quantum Health Club. It is only available to hotel guests and Health Club members and offers snacks, with a range of organic and nutritious refreshments as well as a selection of exotic cocktails. The lounge is on an area of slightly raised wooden decking, with wooden tables and padded metal chairs.

Bars

Number of Bars

One on One

Bar Type	Cocktail Lounge
Bar Capacity	80
Opening Times	12:00 to 03:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Smoking and non-smoking areas
Admissions Policy	Adults over 21 only

Cranley Comment

One on One is the hotel's cocktail lounge situated on the ground floor, in one corner of the lobby close to Mizaan. It has a cocktail lounge with a compact entrance where comfortable sofas and chairs sit either side of the walkway that takes guests through to the long bar. There is seating at the bar for 12 to 15 people on bar stools and beyond the bar is the lounge that is divided into separate areas. One section features a piano, whilst the other part of the lounge includes an area that may be curtained off for up to a dozen people. One on One is an elegant cocktail lounge with dark wooden floors and rich colours used in the fabrics and décor. Pot plants, Arabian vases and other artefacts are all in place to help create an intimate and sophisticated environment. The bar has an extensive wine list offering vintages from around the world, as well as a range of exotic cocktails, teas, coffees and a selection of bar snacks.

Diademas

Bar Type	Cigar Lounge
Bar Capacity	20
Opening Times	18:00 to 03:00
Dress Codes	Smart casual

Smoking Policy	Smoking allowed throughout
Admissions Policy	Adults over 21 only

Cranley Comment

The Diademas Cigar Lounge is located on the 1st floor, where it offers connoisseurs of fine tobacco a haven in which to experience cigars of the highest quality. The lounge resembles a classical gentlemen's club with its own open fireplace and seating provided on high backed leather chairs. As well as its menu of superior cigars, the Diademas Cigar Lounge offers guests the chance to experience some of the finest wines from around the world in very pleasant and intimate surroundings.

Business & Event Facilities

Wireless Internet

Complimentary wireless internet access is available throughout the hotel

In-Room Services

Wireless and broadband internet access
Numerous electrical sockets
Desk
Chair
Lamp

Business Centre

Open plan Business Centre located on the 2nd floor
6 individual workstations with PCs
Relaxation areas
Full secretarial services
Business office with latest equipment available for conference organisers

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
The Al Massa Ballroom	734	33.8 x 21.7 x 4.4	1000	500	750	378	-	110	-
The Al Massa 1	367	21.7 x 16.9 x 4.4	400	200	330	168	-	54	-
The Al Massa 2	367	21.7 x 16.9 x 4.4	400	200	220	168	-	54	-
VIP Majlis	27	5.8 x 4.6 x 2.6	-	-	-	-	-	-	-
The Al Massa Foyer	381	32.6 x 11.7 x 6.0	-	-	-	-	-	-	-
The Excelsior	230	23.0 x 10.0 x 3.6	250	140	228	117	52	56	-
The Excelsior 1	115	11.5 x 10.0 x 3.6	120	50	96	45	26	33	-
The Excelsior 2	115	11.5 x 10.0 x 3.6	120	50	96	45	26	33	-
The Jubilee	51	8.1 x 6.3 x 3.6	70	50	30	24	28	18	-
The Condé	51	8.1 x 6.3 x 3.6	30	24	30	24	22	18	-
The Florentine	38	7.1 x 5.4 x 3.6	-	-	-	-	10	-	-
The Mouna	36	7.1 x 5.1 x 3,6	-	-	-	-	8	-	-
The Koh I Noor	33	6.5 x 5.1 x 3.6	-	-	-	-	6	-	-
The Ashberg	18	4.3 x 4.1 x 3.6	-	-	-	-	4	-	-
The Orlov	68	11.3 x 6.0 x 3.6	25	24	32	24	14	18	-
The Regent	47	7.9 x 6.0 x 3.6	20	24	24	18	6	10	-
The Paragon	41	6.9 x 6.0 x 3.6	15	16	20	12	6	-	-
The Nur Al Ain	90	18.0 x 5.0 x 3.6	50	40	60	-	12	-	-
The Nur Al Ain 1	45	9.0 x 5.0 x 3.6	25	20	30	-	6	-	-
The Nur Al Ain 2	45	9.0 x 5.0 x 3.6	25	20	30	-	6	-	-
The Beluga	40	6.9 x 5.8 x 3.6	-	-	-	-	10	-	-
The Victoria	44	6.7 x 6.6 x 3.6	-	-	-	-	14	-	-

13 meeting/conference rooms and 2 executive boardrooms available for a wide range of events and functions. Every room has wireless internet available, as well as state of the art audio visual facilities. Full catering is available in all meeting rooms.

Cranley Comment

The Monarch Dubai is equipped with superb business facilities. The 2nd floor Business Centre is a very sophisticated and spacious open plan area, with good facilities for business users, including six individual PCs. All of the meeting and conference rooms are on the same 2nd floor level in the hotel and range in size from just 18 m2 to 230 m2. Some of the rooms overlook the atrium lobby, whilst the two boardrooms have natural daylight. The décor throughout is green patterned carpets with cream painted walls and an overall design that reflects the influence of the Middle East. The impressive Al Massa Ballroom is situated on the lower ground floor and is reached either via the lobby level lifts or a stunning marble winding staircase. The ballroom is equipped with state of the art technology and is an ideal venue for high quality conference or social events.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Children's Club

The 'Amir and Amira' is a play area for children.

Opening times: 09:00 to 12:00 and 14:00 to 18:00

Room size: 9.7 metres x 7.7 metres

Facilities include:

Rubber matted floor and protected wall corners
Plastic slide and seesaw
Bean bags and small tables
Puppet show and dress up
42” plasma TV
Playstation 3
DVD player
Variety of toys and activities designed to cater to different age groups and interests.

Children’s safety is high priority and there is an attendant assigned to supervise Amir and Amira’s activities. Children under 4 years of age should be accompanied by parents or a guardian.

Babysitting service

A babysitting service is available on request at a charge. 24 hours notice is usually required and the service is provided by hotel staff.

Cranley Comment

The Monarch Dubai welcomes children and cots are available on request. Children's meals and high chairs are available in most of the food outlets, except Empire, the hotel's signature restaurant which is aimed at adults. As well as the children's club, the 4th floor swimming pool is available to children if they are supervised by an adult at all times.

Entertainment

Daytime Activities

Cranley Comment

The lobby lounge area features three different types of musical entertainment throughout the day from 08:00 to 23:00. The music is classical, with a pianist and at various times, a harpist and also musicians playing local instruments.

Evening Activities

Cranley Comment

There is a pianist in One on One from 19:00 to 23:00 daily

Beaches

Jumeirah Beach Park

Location	14 km
Description	Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public	Public
Size/Frontage	The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.

Facilities	Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety	Lifeguards on duty.
Parking	There is a small charge to bring your car into the park or there is complimentary car parking available nearby.

Cranley Comment

The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.

Pools

Quantum Health Club Pool

Opening Times	07:00 to 20:00
Temperature	Temperature is controlled at 28-30 degrees celsius
Depths	Max: 1.30 metres Min: 1.15 metres
Size	20 metres long 7 metres wide

Facilities	Metal based sunbeds with padded covers Metal based parasols with canvas shades Food and drink available Jacuzzi and bubble pool Outside showers Toilets Inside changing rooms with: Lockers Showers Toilets Separate ladies' and men's Jacuzzis and saunas
Safety	Lifeguard on duty during pool opening times

Cranley Comment

The Quantum Health Club Pool is set on a large terraced area on the 4th floor of the hotel. It is part of the Quantum Health Club and there is a reception desk that serves all parts of the club. There is a short walkway to the pool, past the Quantum Pool Lounge, which is a raised decking area with tables and chairs. The pool itself is set in one corner of the terrace. It is surrounded on two sides by paved terracing, which is at three different levels and there are sunbeds and parasols on all levels. The pool and surrounds are bordered by plants and shrubs, which gives it more of a garden feel.

Sports & Gym

Gym & Health Club

Opening Times	06:00 to 22:00
Description	Mixed Fitness Area Cardio Machines 1 Concept 2 Rower 2 Upright Bikes 2 Recumbent Bikes 4 Treadmills 2 Elliptical Machines 2 Wave Machines Strength Machines 1 Seated Chest Press 1 Seated Rower 1 Shoulder Press 1 Lat Pull Down 1 Butterfly (Handgrips) 1 Abdominal Machine 1 Preacher Curl 1 Leg Extension 1 Leg Curl 1 Multipress 1 Roman Chair 1 Abdominal Flexor 1 4 Station Machine 1 Leg Press Other Equipment 2 Multi position Benches 1 Flat Bench 1 Dumbell Set Everlast Boxing Equipment Medicine Balls & Fit Balls Pilates Rings and Bosu Balls Ladies' Fitness Area Cardio Machines 1 Upright Bike 1 Recumbent Bike 2 Treadmills 1 Elliptical Machine 1 Wave Machine Strength Machines 1 Vario Pulley 1 Abductor 1 Adductor 1 Glutes Machine 1 Leg Press Other Equipment 2 Multi Position Benches 1 Dumbell Set Mind and Body Studio 1 Kinesis Machine Dedicated area for Physio Therapy/Rehabilitation with: Vibro Machine Therapeutic ultrasound Digital Heating Pad with Infrared Technology Mist Heating Pad with Infrared Technology Hot Pack Machine Infrared Lamp Electrical Stimulator Electric High/Low Treatment Table Group Classes available in Mind and Body Studio: Relaxation Yoga: Combines soft and gentle practices including relaxation of the muscles, breathing and the mind. Dynamic Yoga Involves the flow of energetic practices which enhance physical strength and mental vitality. Sunrise Yoga Is an intense yoga practice which covers basic to advanced stages of yoga and is the most recommended start to one's day. Pranayama: Is a beneficial class to help tap into the power of the breath and its ability to bring vitality into the entire body. Meditation: Offers the practices and techniques of meditation in a contemporary manner, making this ancient exercise accessible to everyone. Deep Relaxation: Is based on the teachings of ancient yogis and slowly guides the individual to experience his/her deepest inherent state of relaxation. ABT's (Abs, butts and thighs): Is the perfect class to sculpt, tone and define some of the problem areas of the body. This is a fun and challenging class. On The Ball: Focuses on balance, stability and core control, including aspects of cardio and resistance together in a fun environment. Stretch Class: Is the perfect way to increase flexibility, suppleness and range of movement to all areas of the body, while achieving and maintaining a sense of relaxation. Healthy Back: Is an excellent class that focuses on the core muscles of the body, placing emphasis on the important postural muscles. Circuit Express: Is a quick workout that gives all over results in minimal time. Re-Balance©: Combines dance, yoga, martial arts, meditation and breathing techniques into an experience that over time, will not only tone your body, but open your heart and mind. It is a true mind & body training. Other classes to be added will include Pilates.
Size	Mixed Fitness Area: 19 metres x 9 metres Ladies' Fitness Area: 9 metres x 8 metres Mind and Body Studio: 10 metres x 6 metres

Cranley Comment

There are three 'Fitness Studios' that form part of the Quantum Health Club on the 4th floor. Each studio has a wooden floor and at least one mirrored wall to give the impression of greater size. The mixed fitness area includes a good range of cardio and strength equipment, whilst the ladies' only fitness area has a slightly smaller range. The mind and body studio is used for yoga and pilates and also contains the newest piece of equipment, the Kinesis machine, which allows for the training of all movements of the human body. Health screening is available in the Club and there are fitness professionals on hand to assist with all requirements and to take group classes.

Golf

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	9 km
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	26 km
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Montgomerie Dubai

Description

Covering more than 265 acres of landscaped turf, gardens and lakes, this spectacular golf course provides the player with undulating "links land" style fairways which challenge and intrigue all levels of player. Placement of the drive to the generous fairways remains the cornerstone of any good round. The flat landing area of each fairway can be challenging to find, but a rewarding adventure. With 14 lakes and 81 bunkers, The Montgomerie Dubai, the first and only example of the association between golfing great Colin Montgomerie and Desmond Muirhead, adds a distinctive variety to the golfing landscape of the region.

One of the signature holes is the par 5 fourth, dubbed the Snake hole for its saddleback fairway which doglegs towards the green, with 2 bunkers behind forming the eyes of the snake. Further on, the par 5 ninth, with water down the left, is a tough finish to the opening half. The par 3 thirteenth, a hole designed in the shape of the UAE, boasts a 360 degree teeing area around an island fairway and green, allowing for a completely different golf hole to be played every time. However, it is the par 5 eighteenth that offers a more classic test. At 656 yards it is a monster and, with water protecting the front of the green, it defies even the best player to hit the green in two.

Website: www.themontgomerie.com
Phone: +971 4 390 5600

Location	45 km
Holes	18
Length/Par	7396 Yards, Par 72, sss 75

Facilities

Driving range
Teaching academy
9 hole par 3 Academy course
5 star hotel accommodation
3 restaurants
Cigar lounge
Angsana Spa,
Fitness centre
Outdoor swimming pool
Extensive function areas.

Spa

Name of Spa	Mandara Spa
Opening Times	09:00 to 22:00

Facilities

Spa Menu
Massage Rituals
Every massage begins with an Aroma Reflex Foot Ritual, which is a symbolic cleanse and foot massage to prepare the guest for total relaxation.
Balinese Massage - 95 minutes
Mandara Massage - 95 minutes
Warm Stone Massage - 65 minutes
Shiro Dhara (Abhyanga Massage) - 65 minutes
Fancy Footwork - 65 minutes
Muscle Ease Massage - 65 minutes
Crystal Harmony Massage - 75 minutes
Royal Thai Massage - 105 minutes
Colour Heaven - 30 minutes

Face Rituals
All Face Rituals begin with the Aroma Reflex Foot Ritual
Pure Natural Facial - 65 minutes
Elemis Skin Specific Facials - 75 minutes
Elemis Advanced Anti Ageing Facials
Elemis Tri Enzyme Resurfacing Facial - 75 minutes
Elemis Visible Brilliance Facial - 90 minutes
Elemis Pro Collagen Marine Facial - 90 minutes
Elemis Skin IQ + Facial for Men - 90 minutes
Elemis Urban Cleanse Facial for Men - 90 minutes

Body Rituals
Both begin with the Aroma Reflex Foot Ritual
Elemis Body Sculpting Cellulite and Colon Therapy - 60 minutes
Elemis Exotic Frangipani Body Nourish Wrap - 75 minutes

Packaged Rituals
Spa Discovery - 95 minutes
Dream Weaver - 115 minutes
Luscious and Luminous - 110 minutes
Sultry Citrus Body Buff - 110 minutes
Crystal Renewal - 155 minutes
Pure Indulgence - 170 minutes
Ultimate Indulgence - 145 minutes

Cranley Comment

Mandara Spa at The Monarch Dubai offers an extensive range of treatments in a luxurious setting. Located on the hotel's 3rd floor, Mandara Spa has 10 treatment rooms, with 7 exclusively for ladies and 3 for men. There is also a double treatment room for couples and a room specifically for Royal Thai massages. All treatments at Mandara Spa are preceded by an 'Aroma Reflex Foot Ritual', which includes a relaxing foot massage. The rooms are named after flowers and spices and treatments are carried out by trained therapists from Bali, Indonesia. The whole spa area offers guests a wonderful retreat, with relaxation areas, running water and soothing music. There are separate saunas, Jacuzzis and steam rooms for ladies and men, who have their own changing areas with showers and lockers.

Special Needs

Communal Areas

The hotel entrance is on one level and with ramps wherever necessary, almost the whole hotel is accessible to mobility impaired guests via the lifts. At lobby level, the bar and two restaurants are accessible, whilst most of the Arcadia lobby lounge can be reached using the ramp. There are one or two raised levels within the lounge that only have steps rather than ramps up to them.

Rooms & Bathrooms

The adapted bedrooms have larger door frames allowing wheelchair access and they have sliding doors to the bathrooms. The wardrobes have adjustable height bars and the safe is at a lower level. The bed base is lower and there are grab rails around the facilities in the bathroom.

Restaurants & Catering

All of the restaurants, bars and lounges are readily accessible to mobility impaired guests, although parts of the Arcadia lobby lounge have raised areas with steps and the Japanese restaurant will be on two levels. Guests with special dietary needs can be catered for.

Recreation Facilities

The 4th floor health club and swimming pool area is reached via the lifts and mobility impaired guests will be able to negotiate their way around all of the facilities. The swimming pool area has a step up to the Quantum Pool Lounge and the pool terraces are at different levels with steps, but there is a good amount of terracing at pool level. All of the meeting rooms and the ballroom are accessible via the lifts.

Staff Assistance

All associates at the Monarch Dubai are trained to provide assistance to all guests, whatever their requirements.

Cranley Comment

The Monarch Dubai is a very new hotel and has been designed to meet the needs of all guests, including those who are mobility impaired. There is good space in all areas of the hotel and guests who may be in a wheelchair will find that they have access to almost all of the public areas without any difficulty. There are a few adapted bedrooms, which have wider access and facilities at a lower height. The hotel will also attempt to meet the specific needs of all individual guests at any time of the day or night.

Environment

Measures

Recycling
Energy Saving
Water Saving

Cranley Comment

As a new hotel, The Monarch Dubai takes environmental issues very seriously and has a 'Green Committee', with representatives from every department of the hotel. There are regular 'green health checks' on the use of water and power as well as on the materials that are being recycled. There are energy saving light bulbs throughout the hotel, with lights in the guest corridors being activated by sensors that detect movement.

The Monarch Dubai, Dubai, Report Details

16 September 2008 (First review)

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