The Cranley Report®: Sofitel City Centre Hotel
Hotel Summary Restaurants & Cafés Beaches Special Needs
Location & Layout Bars Pools Environment
Lobby & Guest Relations Business & Event Facilities Sports & Gym Report Details
Shops & Amenities Children’s Facilities & Clubs Golf    
Rooms, Suites & Villas Entertainment Spa    
Sofitel City Centre Hotel, Dubai
Hotel Address
Deira City Centre Shopping Mall
P.O. Box 61871
Dubai
UAE
 
Cranley Rating

Sofitel City Centre Hotel: Click to magnify
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Hotel Summary
Category Hotel
Hotel Opened
 1998
Cranley Summary
The Sofitel City Centre Hotel is adjoined to the Deira City Shopping Centre complex and is situated in the Deira City Centre where ‘old’ meets ‘new’. There are a range of elegant guest rooms, suites and adjoining rooms to choose. The open mezzanine floor has a range of international restaurants and bars and they offer a menu of themed evenings throughout the year. The hotel has an extensive conference and banqueting area and also a ballroom with a range of meeting rooms, all leading from the conference reception area. The Sofitel Hotel has its own Lifestyle Health Club with a roof top swimming pool with stunning views over Dubai Creek Golf & Yacht Club. The hotel is ideally located and has facilities for both the business and leisure traveller.
Hotel Location & Layout
Location Description
The hotel is located between Dubai International Airport and Deira; the old Dubai. Its location gives guests easy access to the array of shops and restaurants in Deira as well as the World Trade Centre conference facility which is just across the Creek. There are two golf courses within three km and horse racing at Nad Al Sheba. The hotel has direct access from its second floor to the City Centre shopping mall as well as into the neighboring City Bowling Alley.
Airports
Distance 3 km
Airport Transfers Taxi Transfers
Cities and Sights
Distance 3 km
City/Sight Transfers Taxi Transfers
Layout Description
Sofitel Hotel enjoys a contemporary design and has a front entrance leading directly into the lobby where the reception desks, shopping outlets and a rear entrance to the car park can be found. An entrance on the 2nd floor links directly into Dubai City Shopping Centre and Bowling Alley. The restaurants and bars are all situated on the open mezzanine level. The hotel has a rooftop swimming pool and bar and an adjoining health club and gym.
Lobby & Guest Relations
Open Hours
 24 hours
Languages Spoken Arabic, English, French, Russian, Indonesian
Payment Methods Major credit cards
Foreign Exchange 24 hours - all major currencies
Taxis Arranged Limousine transport and street taxis are available.
Tours Arranged A variety of activities can be arranged including Tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman, Dinner Cruises, Safari's to the Desert, Wadi Hatta or Hajar Mountains, a Night at the Races, Camel Riding, Sand Skiing, Snorkelling or Scuba Diving.
Guest Relations Guest Relations Desk
Concierge Services
 standard
Medical Facilities Doctor on call 24 hours
Trained first aid staff
Parking Complimentary valet parking
Cranley Comment
Guests arrive to check in at the reception desk which is located in the Lobby Lounge area. The lobby is decorated with an ornate chandelier and a model dhow in the centre area and there is an open staircase leading to the open mezzanine level. The Le Café lounge is situated in the lobby, serving a range of teas, coffees and pastries and is open 24 hours. There are 3 check-in desks, a concierge desk and guest relations desks in the lobby and ample seating area with porters to take care of luggage and arrange taxis.
Shops & Amenities
Description
La Beauty
Open: 10:00 to 22:00

Rimal Salon
Open: 10:30 to 14:00 & 17:30 to 19:30

Safa Journals & Prints
Open: 08:00 to 24:00

Avis Office
Open: 08:00 to 13:00 & 15:00 to 19:00
Cranley Comment
La Beauty is situated on the 6th floor offering a range of ladies hairdressing services and hair products. Rimal is a gents hairdressing salon situated in the lobby area and offers a range of cutting, beard trimming and treatments. Safa is a lobby shop selling newspapers, magazines, guide books, a range of toiletries, perfumes, local gifts and other essentials. The Avis office has a range of self-drive cars and chauffer driven cars available but guests are advised to make advanced reservations where possible.
Rooms, Suites & Villas
Number of Floors 11
Total Rooms 318
Elevators 4
Rooms per Elevator 80
Total Staff 280
Staff per Room 0.9
Check-in Time 15:00
Check-out Time 12:00
Late Checkout Subject to availability on request.
Smoking Rooms 3 non-smoking floors
Room Service 24 hours
Laundry Service Yes
Club or Executive Facilities
Executive floors are located on floors 9,10 and 11 with access to the Executive Lounge which is on the 10th floor. The Executive Lounge is furnished in traditional style with dark furniture and formal paintings and has floor to ceiling windows with stunning views of the Creek and the famous Dubai Creek Golf Club with its lush green fairways. Guests staying in qualifying rooms enjoy the following services: Complimentary american breakfast, VIP airport pick-up and drop-off, private check-in service from 07:00 to 23.00, open private bar 10:00 to 22:00, high speed internet access, refreshments throughout the day, selection of mini sandwiches & canapés throughout the day, multi-lingual secretarial services and 2 hrs complimentary use of the board room.
Cranley Comment
The rooms are accessed via a central lift shaft into light airy corridors. Sofitel have a range of luxury guest rooms, suites and adjoining rooms that have floor to ceiling windows with views over Dubai City or Dubai Creek and Golf Club. All rooms have an internet connection, bathrobes and in-room amenities.’ Guests staying on the Executive floor have use of the Executive lounge and the exclusive guest room Accor. The “my bed” service is available in the executive rooms and suites. Sofitel have dedicated non smoking rooms and floors.
  Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard 98

City, Creek & Creek Golf Club

Safe
Mini Bar
Interactive Satellite TV
Bathrobe
High speed internet access (6th to 11th floors)
Complimentary Newspaper
Toiletries
Hairdryer

Complimentary Breakfast in the La Cite International Brasserie

City Plus Card offering 20% discount at hotel restaurants after 19:00 and selected Deira City Centre stores

 2 adults 29
Cranley Comment
Rooms are furnished in light wood and have floor to ceiling windows with views of the City and Creek. Rooms have a long desk/vanity unit with a mirror and have ample mirrored wardrobe space and drawers. The bathrooms have overhead showers and ornate marble washbasin and vanity area.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 99

City, Creek & Creek Golf Club

As per the standard rooms plus:
Double bathrobes
VIP in-room amenities.

 2 adults 33
Cranley Comment
Deluxe Rooms are the same layout as the Standard rooms, but are larger and guests staying in these rooms have the additional benefit of a welcome drink voucher, VIP in-room amenities and double bathrobes.
Type No. View Facilities Max. Occupancy Size m2
Family 4

City, Creek & Creek Golf Club

As per standard rooms

 2 adults and 2 children 35
Cranley Comment
Family rooms are furnished in light wood with floor to ceiling windows enjoying views of the City and Creek. Rooms have a long desk and vanity unit with mirrors and ample mirrored wardrobe space and drawers. The bathrooms have overhead showers and ornate marble washbasin and vanity area. Family rooms are decorated in a contemporary style with ample desk area for the business traveler and an area with chairs and coffee table. There is a sofa bed that can sleep 2 children.
Type No. View Facilities Max. Occupancy Size m2
Superior 6

City, Creek & Creek Golf Club

As per standard rooms plus:
Double bathrobes
VIP in-room amenities

2 adults 33
Cranley Comment
Superior Rooms are furnished in light wood and have floor to ceiling windows with views of the City and Creek. They have a long desk and vanity unit with mirrors and ample mirrored wardrobe space and drawers. The bathrooms have overhead showers and ornate marble washbasin and vanity areas. Guests staying in these rooms have the added benefit of a more spacious room, VIP in-room amenities and double bathrobes. Superior Rooms are more spacious, with a sofa, and have superior décor and additional touches.
Type No. View Facilities Max. Occupancy Size m2
Executive 96

City, Creek & Creek Golf Club

As per standard rooms plus:
Facilities of the Executive Lounge:
Safe
VIP in-room amenities
High speed internet access
Dates and fruit basket in room
Tea and coffee making facilities
Exclusive gift of Roger Gallet Perfume
Fax machine

 2 adults 30
Cranley Comment
Rooms are furnished in light wood and have floor to ceiling windows with views of the City and Creek. They have a long desk and vanity unit with mirrors and ample mirrored wardrobe space and drawers. The bathrooms have overhead showers and ornate marble washbasin and vanity area. Guests staying in executive rooms have full use of the Executive Lounge with all its office and computer facilities. Complimentary light snacks and beverages are served throughout the day and there is an open bar in the evening. The executive club rooms are spacious and have the benefit of the special ‘my bed’ with feather pillows and duvet.
Type No. View Facilities Max. Occupancy Size m2
Junior Suite 8

City, Creek & Creek Golf Club

As per executive rooms.

 2 adults 48
Cranley Comment
Junior Suites are open plan and furnished in light wood with a separate desk complete with fax and computer terminal. The lounge area has corner floor to ceiling French windows leading to a private balcony and has floor to ceiling curtains that separate the bedroom from the lounge. The bedroom has a floor to ceiling window and corner mirrored vanity unit. The bathroom has a walk-in shower and ornate marble washbasin and mirrored vanity areas. Guests staying in the Junior Suites enjoy the facilities and services of the Executive Lounge.
Type No. View Facilities Max. Occupancy Size m2
Executive Suite 6

City, Creek & Creek Golf Club

As per executive rooms

 4 adults 67
Cranley Comment
Executive Suites have 2 bedrooms and 2 bathrooms with a separate lounge. The suites are furnished in a contemporary style in light wood with floor to ceiling windows. The principle bedroom features a dressing and vanity area and the principle bathroom has an ornate marble washbasins/vanity area which features a separate shower and separate wc. The lounge has French windows leading to a private balcony. Guests staying in the executive suites have full use of all the facilities in the Executive Lounge.
Type No. View Facilities Max. Occupancy Size m2
Presidential Suite 1

City, Creek & Creek Golf Club

As per executive rooms plus:
Walk in shower
Kitchenette
Serparate lounge
Separate WC
Baclony

 4 adults 141
Cranley Comment
The Presidential Suite has a separate lounge/dinning room and a kitchenette and is furnished in modern minimalist style dark wood. The principle bedroom has a walk-in shower and separate wc. The lounge is furnished in traditional style with dark furniture and formal paintings and has floor to ceiling French windows leading to the balcony with stunning views of the Creek and the Dubai Creek Golf Club with its lush green fairways. Guests have full use of the Executive Lounge with all its facilities including soft drinks and light snacks throughout the day and serving alcohol from 19:00.
Restaurants & Cafés
Number of Restaurants
 3
  Le Cafe  
Restaurant Type Lounge Café
Restaurant Capacity Total 40 (Inside and Outside)
Opening Times 24 hours
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy Non-smoking areas
Children’s Facilities No
Breakfast Options Tea, coffee and pastries
Cranley Comment
Le Café is situated in the Lobby and has a patisserie serving a range of teas, coffees, soft drinks, light snacks, pastries and cookies. It is furnished in keeping with lobby style with leather chairs and sofas on marble floors and between marble pillars.
  La Cite  
Restaurant Type International
Restaurant Capacity Total 135 inside
Opening Times 06:00 to 01:00
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking area
Children’s Facilities High chairs and children’s menu
Breakfast Options