Kempinski Hotel Mall of the Emirates, Dubai

The Cranley Report

Kempinski Hotel Mall of the Emirates

Kempinski Hotel Mall of the Emirates, Dubai

Hotel Address

Kempinski Hotel Mall of the Emirates
Sheikh Zayed Road
Al Barsha
Dubai
United Arab Emirates

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Cranley Rating

Kempinski Hotel Mall of the Emirates

Photo 1 of 23. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	2007 MENA Awards Platinum - Best 5 Star New Hotel 2006 Best Tourism Project Silver - Best Spa

Hotel Opened

2006

Cranley Summary

The Kempinski Hotel Mall of the Emirates is situated on Sheikh Zayed Road in the Al Barsha district of Dubai. It is a unique hotel that offers a blend of leisure and shopping being attached to UAE’s first indoor ski resort and currently the largest shopping facility in the UAE, the Mall of the Emirates. The hotel has a range of well designed rooms and suites including 20 unique Ski Chalets that directly overlook the ski run. The hotels restaurants include; Twenty Four Seven which is the only restaurant that opens 24 hours a day in the surrounding area, Aspen Café in the hotel lobby and Sezzam which is a concept Flame, Bake and Steam restaurant that directly overlooks the ski run in the mall. For bars there is Evory Lounge Bar, situated within the Sezzam area inside the shopping mall, whilst 1897 and Mosaic Pool Bar are located within the main hotel. Guests staying in Executive rooms and above have the added benefits of use of the Executive Lounge. Facilities within the hotel include a Media Lounge with modern well equipped conference and meeting rooms, a Spa, hairdresser, fitness centre, swimming pool and tennis court.

Hotel Location & Layout

Location Description

The Kempinski Hotel Mall of the Emirates is located on Sheikh Zayed Road to the South West of Dubai Creek in the Al Barsha district and is 10 minutes inland from the Jumeirah Beach area of Dubai. With its own direct access from the street the hotel is within the same complex as the Mall of the Emirates, currently the largest shopping mall in the region that features over 450 world known brands, major department stores, cultural theatres and Ski Dubai. This, the world's third largest indoor ski resort and an alpine themed indoor Snow Park is all on the hotels very own back door step. For convention delegates the Dubai International Convention Centre is approximately 10 minutes away by car depending on the traffic.

Airports
Distance	30 km
Airport Transfers	Approximately 25 minutes in light traffic. Complimentary transfers for guests staying in Executive Suites and above.

Cities and Sights
Distance	130 km
City/Sight Transfers	Approximately 1 hour 30 minutes in light traffic.

Layout Description

The Kempinski Hotel Mall of the Emirates has its own private covered driveway leading from Sheikh Zayed Road. On entering the hotel you will find a Majlis area to the right and the Concierge to your left. Ahead is a slightly raised area which is the main Lobby of the hotel, overlooked by the second floor balcony. To the left there are 4 Reception Islands, backed by a full double storey gentle water feature. The guest lifts and lobby seating area are to your right. Located at the far end of the lobby are more seating areas and the Aspen Café. To the right of this is a walkway which leads to the Sezzam dining experience and the Mall of the Emirates and Ski Dubai. The Conference centre, Twenty Four Seven, 1897, tennis court and pool with views over Jumeirah skyline, are found on the 2nd floor level of the hotel.

Lobby & Guest Relations

Open Hours	24 hours.
Languages Spoken	Arabic, English, French, German, Italian, Polish, Russian, and most European languages and several other languages spoken.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	24 hours.
Taxis Arranged	There is a taxi pool outside the hotel.
Tours Arranged	A full range of tours and tailor made packages can be organised through the Concierge to include: Abu Dhabi City tours Al Ain City tours Camel Riding Desert Safaris Dhow tours Dinner Cruises Dubai City tours Fishing trips Liwa full day safaris Night at the Races Oman Dhow tour Sand Skiing Sharjah and Ajman City tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard Services.
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines and car rental or airport transfers at any time during a guest's stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A nurse is available in the hotel between 10:00 to 19:00. A typical response time for a Doctor is within 30 minutes according to the hotel.
Parking	Complimentary underground valet parking for 400 cars.

Cranley Comment

The impressive triple story Lobby has comfortable modern seating arrangements to the right as you enter the hotel, with a more conservative seating area beyond the 4 Reception Islands that are on your left. The Lobby area features tall pillars that reach up to the second floor of the hotel and large stone slab floors. This contemporary area also features a trickling calming waterfall behind the reception desks. There are ladies’ and gents’ cloakrooms and slightly modified facilities to the right of the reception. Aspen Café opens directly onto the far end of the Lobby. It has raised clear modern seating for meals and a bar that only sells non alcoholic drinks. Smoking is prohibited in all areas of the Lobby. The passage to the hotels concept dining restaurant Sezzam and the Emirates Mall is found to right of the Lobby.

Shops & Amenities

Description

3rd Floor
Dessange - Hair Dressing Salon
10:00 to 20:00, Saturday to Thursday
12:00 to 20:00, Friday

Dessange Hair Dressing Salon is situated on the 3rd floor of the Kempinski Hotel Mall of the Emirates. The hotel has an enviable position within the Mall of the Emirates, which has over 400 retail outlets, cinemas, theatres and a 400 metre long x 50 metre wide indoor ski slope.

Cranley Comment

Dessange is found on the 3rd floor of the Kempinski Hotel Mall of the Emirates and is open 7 days a week, offering ladies and gentleman’s hairdressing and hair treatments, manicures and pedicures. It has both public and private hair and nail treatment rooms. There are no other shops within the hotel, but guests can enjoy the unprecedented depth and breadth of retail within the Mall of the Emirates on the hotels ‘back door step’, covering all categories from convenience stores and services, to exclusive fashion boutiques and department stores. The complex also includes Ski Dubai and a 22,500m2 alpine themed indoor snow park; Magic Planet, which is a large family entertainment centre; multiplex cinemas and the Dubai Community Theatre and Arts Centre.

Rooms, Suites & Villas

Number of Floors	17
Total Rooms	393
Elevators	6
Rooms per Elevator	66
Total Staff	700
Staff per Room	1.8

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Subject to availability.
Smoking Rooms	6th, 7th and 8th floors are designated non-smoking floors
Room Service	24 hour Breakfast 11:30 to 23:30 Lunch and Dinner 23:30 to 06:00 Night menu 24 hour Light menu 24 hour Children’s menu
Laundry Service	A next day, same day and express dry cleaning and laundry services is available. Laundry, dry cleaning and pressing handed in before 10:00 will be returned on the same day, seven days a week. Four hour express service is available 24 hours a day and is subject to an extra charge. One hour pressing service is available 24 hours a day and is subject to an extra charge. Alterations (minor) can be carried out. Complimentary shoe-shine service is available 24hours.
Unique Features	Ski Chalets

Club or Executive Facilities

The Executive Lounge facilities are found a very short distance from the lift on the 11th floor. It is open to guest staying in Executive Suites and above from 06:30 to 01:30 daily and serves breakfast, snacks and cocktails. It is 141 square metres and has a capacity for 30 guests. On entering the Executive Lounge guests will find a reception desk with staff to assist guest with their needs, check in and check out facilities. There is a lounge seating area and 2 quiet computer hubs to the right of this. The main lounge area is divided into two, one being less formal with lounge seating arrangements and plasma television, the other area being more appropriate for meals and small informal meetings at the tables with chairs. The Executive Lounge benefits from natural light with full length windows. Guest may use the two additional private meeting rooms where no natural light is available, at no additional charge for up to 2 hours.

Facilities and benefits include:

2 Computer stations
Complimentary local calls
Complimentary local faxes
Early check-in if available
Late check out if available
Upgraded deluxe room amenities
Private meeting rooms
Priority at spa bookings and discounts
Privileged Concierge services
Complimentary transfers from and to Dubai airport.
Newspapers of choice daily
Pressing of one suit or dress once per stay
Room Service at no service charges
Free wireless internet access in room

Cranley Comment

There is an interesting selection of guest rooms at the Kempinski Hotel Mall of the Emirates ranging from Deluxe rooms, unique Ski Chalets to Suites with large private terraces. The Deluxe rooms have a small entrance lobby and bedroom area with sofa and low coffee table. The bathrooms are modern and spacious. The Grand Deluxe rooms and above are very well thought out with sliding doors in place to make the maximum use of space, with large bathrooms and separate showers that have built in seats. The 15 Ski chalets are all located on the second floor of the hotel and have large floor to ceiling windows overlooking the ski slope and are designed to reflect a style typical of an alpine location.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	77	Jumeirah Desert	Electronic locking system Viewfinder spy hole Individually controlled air-conditioning DDI Line Voice mail WiFi (chargeable) High speed Internet access (chargeable) 3 pin square British sockets Plasma television International satellite TV TV/Radio Floor to ceiling windows Energy saving key card light switches Dimmer switches Fibre optic reading lights Double closet Full length mirror Shoe shine service Large safe suitable for laptop Mini-bar Tea and coffee making facilities Kitchenette sink Fruit basket Fresh flowers Turndown service Down duvet Pillow menu En-suite bathroom Double vanity basin unit Separate toilet closet Bidet Bath tub with hand held shower Separate rain shower with seat Bathrobes Slippers Shaving/Make up mirror Shaving point Retractable drying cord Hairdryer Bathroom scale Telephone in bathroom Kempinski toiletries	2 Adults and 1 Baby	35

Cranley Comment

Deluxe guest rooms at the Kempinski Hotel Mall of the Emirates are well laid out. There is a small entrance lobby, which has a mini bar and fridge and small kitchenette sink. The 65 king size and 12 twin rooms have wooden floors and rugs, with a seating area to the side of the bed. This area features a curved settee and a low level coffee table, fresh flowers and mood lighting. At the foot of the bed there is an ottoman and a mirrored dressing table with hidden internal mirror. There are double doors leading to the modern spacious bathroom which has large mirrors, a wide bath and Kempinski toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Grand Deluxe	227	Jumeirah Desert	As for the Deluxe room with the added benefit of: Infrared television/internet keyboard connection Separate lounge area Dining table with 2 chairs Sofa-bed Separate bathroom with toilet closet Guest cloakroom with bidet. Some with balconies 192 Interconnecting rooms	2 Adults, 2 children and 1 Baby	61

Cranley Comment

Grand Deluxe rooms have been designed to use space wisely; there are 112 king and 115 twin rooms. On entering the room, there is a guest cloakroom to one side which includes a bidet and second door leading directly into the en-suite bathroom. At the entrance point of the Grand Deluxe rooms there is a drinks bar with small sink, filter coffee and tea making facilities. The living area has wooden floors, a round dining table with 2 chairs, low level cabinet, a 2 seater settee, occasional chair and foot stool and a built in wall to ceiling cabinet with television that separates this area from the bedroom with sliding doors. The bedrooms have feature headboards, a small stool and dressing table with double doors leading to the good sized bathroom with double vanity basin, deep wide bath, separate shower which is large enough for the door to swing both ways. The separate toilet closet doubles up as the guest cloakroom with separate entrance leading back to the room.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suites	42	Pool - Jumeirah Desert	As for the Grand Deluxe with the added benefit of: Executive Lounge Luxury Molton Brown toiletries 42 Interconnecting rooms	3 Adults, 2 Children and 1 Baby	70

Cranley Comment

Executive Suites are slightly larger but of a similar design to the Grand Deluxe Rooms, they have the added benefit of use of the Executive Lounge. There are 28 king and 14 twin rooms. On entering the room, there is a guest cloakroom to one side which includes a bidet and second door leading directly into the en-suite bathroom. At the entrance point of the Grand Deluxe rooms there is a drinks bar with small sink, filter coffee and tea making facilities. The living area has wooden floors, a round dining table with 2 chairs, low level cabinet with concealed internet connections, a 2 seater settee, occasional chair and foot stool and a wall to ceiling cabinet with television that separates this area from the bedroom with sliding doors. The bedrooms have feature headboards, a small stool and dressing table with double doors leading to the good sized bathroom with double vanity basin, deep wide bath, separate shower which is large enough for the door to swing both ways. The separate toilet closet doubles up as the guest cloakroom with separate entrance leading back to the room.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Corner Suite	27	Pool - Jumeirah Desert	As for the Executive Suites with the added benefit of: Entrance Hall Some with guest cloakroom Separate meeting room with; - large plasma screen - Boardroom table for 6 people Separate small dining room Dining table with 2 chairs Walk through closet	2 Adults and 3 Children	90

Cranley Comment

Corner Suites at the Kempinski Hotel Mall of the Emirates are of a similar decor to the other room types. There are 25 king and 2 twin rooms. The Corner Suites have the added benefit of their own private boardroom with seating for 6 with a large built in plasma screen at the entrance of the suite. Leading from this is an enclosed walk through closet that enters the open plan bedroom and living area which are separated in the middle by a low level cabinet with swivel television. There is a small separate dining room at the far end of the living area with table, 2 chairs and drinks area. The Suite has wooden floors and the seating area has a 2 seater sofa, occasional chair and foot stool. The beds have feature headboards, a small stool and dressing table with double doors leading to the good sized bathroom with double vanity basin, deep wide bath, and a separate shower.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Ski Chalet	4	Ski Dubai	As for the Deluxe rooms with the added benefit of: Guest cloakroom with separate toilet closet DVD player CD player Filter coffee and tea making facilities Dining table with 4 chairs Luxury Molton Brown toiletries	2 Adults and 1 Baby	45

Cranley Comment

Ski Chalets at the Kempinski Hotel Mall of the Emirates are unique in style to this part of the world and one may be forgiven for looking for the wet storage locker for skis! They have large windows that directly overlook the ski slope and traditional alpine styled furniture complimented by modern well thought out bathrooms which double up as guest cloakrooms. The Ski Chalets are on a split level with a dining table with bench seating and a kitchenette area at the top that looks directly down to the bedroom area. Large windows overlook the indoor slope, although the view is ever changing no natural light is available.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Duplex Ski Chalet	6	Ski Dubai	As for the Ski Chalet with the added benefit of: Guest cloakroom Split level kitchenette/dining area for 6 people and living area Separate open plan master bedroom / bathroom Triple closet Private Butler service	3 Adults and 1 Baby	76

Cranley Comment

Duplex Ski Chalets at the Kempinski Hotel Mall of the Emirates are unique in style to this part of the world. They have large windows that directly overlook the ski slope and traditional alpine styled furniture with wood cladding and white walls. The ground floor level of the Duplex Ski Chalets are on a split level with a dining table with bench seating and a kitchenette area at the top that looks directly down to the living area. Large windows overlook the indoor slope, although the view is ever changing no natural light is available. The master bedroom is upstairs and has an open plan modern bath and vanity basin unit separated by a curtain, with a separate enclosed toilet closet and large shower. The bedrooms also overlook the indoor ski slope.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Grand Ski Chalet (2)	1	Ski Dubai - Pool - Jumeirah	As for the Duplex Ski Chalet with the added benefit of: Fax machine Bose Sound System iPod docking station Separate kitchen with fridge/freezer Large split level living /dining area Dining table with 6 chairs Living flame gas fire Larger master bedroom with sitting area Dressing area Additional television Additional double bedroom and en suite bathroom	4 Adults and 1 Baby	150

Cranley Comment

Grand Ski Chalets (2) at the Kempinski Hotel Mall of the Emirates are unique in style to this part of the world and one may be forgiven for wondering when to host the Après Ski party next to the roaring fire! The Grand Ski Chalets (2) have the added benefit of a separate kitchen and two en-suite bedrooms. The Grand Ski Chalets (2) are on two levels and have a large entrance hall, with guest cloakroom, and kitchen. The entrance hall leads to a wide split level living and dining area that has full windows overlooking the indoor ski slope, on the lower level of this room is a large seating arrangement with a log fire. The bedrooms are located on the second floor and have some natural day light, and large well planned bathrooms.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Grand Ski Chalet (3)	4	Ski Dubai - Pool - Jumeirah	As for the Grand Ski Chalet (2) with the added benefit of: 2 additional double bedrooms	6 Adults and 1 Baby	228

Cranley Comment

Grand Ski Chalets (3) at the Kempinski Hotel Mall of the Emirates are unique in style to this part of the world. The Grand Ski Chalets (3) have the added benefit of a separate kitchen and one master bedroom on the 3rd floor with natural day light and an additional two guest bedrooms on the second floor overlooking the indoor ski slope. The Grand Ski Chalets (3) are on three levels and have a large entrance hall with guest cloakroom and kitchen. Two identical feature stair cases on the left and the right of the entrance that lead to the second floor. The hall leads to a wide living and dining area with full windows overlooking the ski slope. The bedrooms are located on the second and third floor and have some natural day light, and large well planed bathrooms.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Tower Suite	4	Pool - Jumeirah Desert	As for the Executive Suites with the added benefit of: Larger living area Fully fitted open plan kitchen with: Fridge/freezer Dishwasher Microwave Breakfast bar Dining table with 8 chairs Study Large master bedroom Walk in closet Dressing table Television in bathroom Some with Jacuzzi Large terrace with garden furniture	2 Adults and 3 Children	150

Cranley Comment

The Executive Tower Suites have a large open plan living and dining area, with a substantial kitchen that is separated by a long breakfast bar. The suite benefits from a separate study with desk and wall units. There are four Executive Tower Suites in total, two of which have an extensive private terrace, furnished with woven garden furniture and they are partially shaded by a permanent pergola. The bedroom is of a generous size and the large bathroom features a circular Jacuzzi bath and has a built-in mini television.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Presidential Suite	1	Pool - Jumeirah Desert	As for the Executive Tower Suite with the added benefit of: Private floor and lift Additional double bedroom and en suite bathroom Separate maid's room with en suite shower room Video surveillance camera	5 Adults and 1 Baby	300

Cranley Comment

The Presidential Suite at the Kempinski Hotel Mall of the Emirates is located on its own private floor and has a private lift with video surveillance system. The Suite has a large open plan living and dining area with a substantial kitchen to one side separated by a long breakfast bar. The Suite has an additional guest en-suite bedroom and separate en-suite maid's room. The Presidential Suite has an extensive private terrace, furnished with woven garden furniture, and is partially shaded by a permanent pergola. The bedrooms are of a generous size and the master bedroom has a large bathroom with round Jacuzzi bath and a built-in mini television.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The hotel has three restaurants that encompass a wide variety of cuisine. Twenty Four Seven is located on the second floor of the hotel and offers guests buffet breakfast and A la Carte dining 24 hours a day. The Aspen Café is located just off the Lobby and is an ideal meeting place for Continental Breakfast and light snacks throughout the day. Sezzam is a unique dining experience, where guests can interact with Chefs who operate from three main live cooking stations – Flame, Steam and Bake. The menu is mainly A la Carte and offers numerous possibilities for express dining.

Twenty Four Seven

Restaurant Type	Italian A la Carte
Restaurant Capacity	144 Total (of which 120 inside and 24 on terrace)
Opening Times	24 hours Breakfast 06:30 to 11:00 Lunch and Dinner 11:00 to 06:30
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed except on the Terrace
Children’s Facilities	High chairs are available Smaller portions available
Breakfast Options	Continental English Buffet

Cranley Comment

Twenty Four Seven Restaurant is a casual all day dining restaurant that serves buffet breakfast in the morning from 3 live cooking stations followed by an A la Carte menu for lunch, dinner and through the night. The cuisine is mainly influenced by delicacies from various Italian cuisines with include pasta, steaks and seafood. Located on the second floor with windows overlooking the pool deck, the deep red upholstery has been combined with the use of sheer fabric and large ornamental modern shapes to create 3 focal points and 3 distinct eating areas. A raised area with bench seating, a bright circular area in the centre of the restaurant and further seating towards the back of the restaurant. Guest may also dine on the terrace area that overlooks the pool.

Aspen Café

Restaurant Type	Café
Restaurant Capacity	107 (including lounge 141)
Opening Times	Breakfast 06:00 to 10:30 Lunch and Dinner 11:30 to 02:00
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No Smoking Allowed
Children’s Facilities	High chairs are available Smaller portions
Breakfast Options	Continental

Cranley Comment

Located at the far end of the lobby area Aspen Café also serves as a Lobby Bar and Café with seating both inside the café and casual seating in the Lobby area. Continental breakfast is served in the mornings, followed by a café style menu during the day from 11:00 to 02:00. This includes soups, salads and pasta, with a selection of sandwiches or finger food to eat there or take away. No alcohol is served in this area and smoking is not allowed. English and Arabic Teas are served in the afternoon and a pianist plays every evening except Tuesdays, between 16:00 and 20:00.

Sezzam

Restaurant Type	Concept Restaurant
Restaurant Capacity	942
Opening Times	08:00 to 23:30 daily
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs are available Children’s menu Smaller portions

Cranley Comment

The unique restaurant Sezzam is located at the bottom of the ski run at the rear of the hotel with direct access to the Mall of the Emirates and Sheikh Zayed Road. Within this concept restaurant there is something for everyone; guests can mix or match their favourite dishes from the 3 live interacting cooking stations with open display feature kitchens, showcasing chefs at their work who offer A la Carte and Sezzam Express menus. The 942 seat capacity restaurant is divided into three interconnecting cooking elements, Flame, Steam and Bake with open kitchen islands that produce;

Flame - Large grill, rotisserie and spit roast specialise in serving steaks, kebabs, tandoori, roasts, grills and build your own burgers.

Steam - features a large “dog bone” shaped open kitchen located along the main mall corridor which maximises its visibility and accessibility. The prominence of the kitchen is meant to highlight its approach to fresh Asian cooking and dining. A traditional steam dim sum trolley also travels throughout the venue.

Bake - oversized baking ovens, specializing in a multitude of international ovenbaked dishes, such as breads, gourmet pizzas, baked pastas, baked potatoes, tagines, stews, clay pots and hot desserts.

There are also 3 further islands for beverages, cakes and pasties and a retail outlet, children’s bouncing castle and play area. Seating areas and ambiance varies depending on the location within the restaurant.

Bars

Number of Bars	3
Bar Comments

The Kempinski Hotel Mall of the Emirates has three main bar areas that complement the food outlets at the hotel. 1897 is a cocktail lounge that also serves as a quiet relaxing retreat during the day, while Mosaic which is also found on the 2nd floor of the hotel is a swim up bar by day and transforms into an oasis at night where shisha is also served. The Evory Lounge is located within the concept Sezzam restaurant area on the ground floor level.

1897

Bar Type	Cocktail Bar
Bar Capacity	80
Opening Times	12:00 to 03:00
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	Smoking allowed
Admissions Policy	Under 21’s are not allowed

Cranley Comment

1897 cocktail bar is located on the 2nd floor that offers a wide variety of drinks, including cocktails, champagnes, tea and coffee and a light bites menu that is served until 23:00. This intimate bar with no natural daylight is open from 12:00 to 03:00 daily. 1897 has a long cocktail bar with stools and four alcoves with bench seating and round tables. There is a central seating bar area and low level set seating around the remaining walls. The colours of mauves and blues with hints of black and silver create a calming cool retreat whatever time of day.

Mosaic

Bar Type	Pool Cocktail Bar
Opening Times	Pool Bar 07:00 to 20:00 Cocktail Bar Sunset to 24:00
Dress Codes	Casual - daytime Smart casual - evening

Air-Conditioning	No
Smoking Policy	Smoking allowed Shisha is served

Cranley Comment

Mosaic is the hotels pool and ‘wet bar’ with views over the Jumeirah skyline and the Arabian Gulf. Selected alcoholic drinks, teas and coffees, along with an array of alcoholic and non alcoholic fruit punches, are served at the bar, 'wet bar' and surrounding area by pool waiters. Light meals are also available during the day and evening. At sunset the area is transformed from a pool bar into a relaxing oasis, with captivating lighting around the decking and seating areas.

Evory Lounge

Bar Type	Cocktail Lounge Bar
Bar Capacity	70
Opening Times	08:00 to 03:00
Dress Codes	Casual Smart casual

Air-Conditioning	Yes
Smoking Policy	Smoking allowed
Admissions Policy	Under 21’s are not allowed

Cranley Comment

Evory Lounge is found within the Sezzam restaurant in the Flame Grill area. There is a long bar with bar stools, that serves cocktails, beer, wine and hot and cold drinks. A snack menu is available from the main restaurant. Evory Lounge is circular in shape and has central Poseur tables, with bar tables surrounding these. The lounge is open from 08:00 to 03:00 seven days a week and generally on Thursday and Friday evenings from 20:00 to 01:00 there is musical entertainment or a DJ.

Business & Event Facilities

Wireless Internet

Available in the lobby area, guest rooms, meeting rooms, Business Centre and restaurants. It is chargeable, the access card is obtained from the reception or via the internet.

In-Room Services

High peed internet connection
Wi-Fi connectivity
Chargeable, an access card is obtainable from the reception or via the internet.

Business Centre

The Business Centre is situated within the Conference Centre on the 2nd floor. It is open from 07:00 to 24:00 and the facilities include:

3 Computer workstations with internet connections
Meeting rooms
Conference rooms
Printer - colour / black and white
Fax
Typing
Binding

Meetings & Events

The Kempinski Hotel Mall of the Emirates has 18 versatile event spaces which are suitable for banquets, conferences, lectures, business meetings and receptions.

Conference Floor

Conference 1;
155 square metres, with a ceiling height of 2.7 metres. Natural light is available, with a terrace leading from the room. Conference 1 can be configured as follows:
Theatre 100, Classroom 80, U Shape 45, Boardroom 40, Cocktail/Reception 100, Banquet 60, Cabaret Style 60.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Conference 2;
155 square metres, with a ceiling height of 2.7 metres. Natural light is available with a terrace leading from the room. Conference 2 can be configured as follows:
Theatre 100, Classroom 80, U Shape 45, Boardroom 40, Cocktail/Reception 100, Banquet 60, Cabaret Style 60.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Boardroom 1;
88 square metres, with a ceiling height of 2.7 metres. Natural light is available with a terrace leading from the room. Boardroom 1 can be configured as follows:
Boardroom 20.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Boardroom 2;
88 square metres, with a ceiling height of 2.7 metres. Natural light is available. Boardroom 2 can be configured as follows:
Boardroom 20.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Boardroom 3;
88 square metres, with a ceiling height of 2.7 metres. Natural light is available. Boardroom 3 can be configured as follows:
Boardroom 20.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Connections 1;
64 square metres, with a ceiling height of 2.4 metres. Natural light is available. Connections 1 can be configured as follows:
Theatre 40, Classroom 30, U Shape 14, Boardroom 15, Banquet 40, Cabaret Style 20.
Connections 1 can be adjoined to Connections 2. Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Connections 2;
64 square metres, with a ceiling height of 2.4 metres. Natural light is available. Connections 2 can be configured as follows:
Theatre 40, Classroom 30, U Shape 14, Boardroom 15, Banquet 40, Cabaret Style 20.
Connections 2 can be adjoined to Connections 1. Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Connections 3;
67 square metres, with a ceiling height of 2.4 metres. Natural light is available. Connections 3 can be configured as follows:
Theatre 40, Classroom 30, U Shape 14, Boardroom 15, Banquet 40, Cabaret Style 20.
Connections 3 can be adjoined to Connections 4. Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Connections 4;
64 square metres, with a ceiling height of 2.4 metres. Natural light is available. Connections 4 can be configured as follows:
Theatre 40, Classroom 30, U Shape 14, Boardroom 15, Banquet 40, Cabaret Style 20.
Connections 4 can be adjoined to Connections 3. Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Office 1;
15.6 square metres, with a ceiling height of 2.7 metres. No natural light is available. Office 1 can be configured as a Boardroom for 5 people.
Located on the 2nd floor level it is easily accessible by lift or a short flight of stairs. There are ladies', gents' and disabled facilities on the 2nd floor level.

Office 2;
15.6 square metres, with a ceiling height of 2.7 metres. No natural light is available. Office 2 can be configured as a Boardroom for 5 people.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Office 3;
15.6 square metres, with a ceiling height of 2.7 metres. No natural light is available. Office 3 can be configured as a Boardroom for 5 people.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Office 4;
15.6 square metres, with a ceiling height of 2.7 metres. No natural light is available. Office 4 can be configured as a Boardroom for 5 people.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Business Lounge

Business Lounge 1;
18.5 square metres, no natural light is available. Business Lounge 1 can be configured as a Boardroom for 8 people.
Located on the 11th floor level it is easily accessible by lift. There are ladies' and gents' facilities on the 11th floor level.

Business Lounge 2;
18.5 square metres, no natural light is available. Business Lounge 2 can be configured as a Boardroom for 8 people.
Located on the 11th floor level it is easily accessible by lift or a short flight of stairs. There are ladies' and gents' facilities on the 11th floor level.

Corner Guest Business Suites

There are eight private Corner Guest Business Suites located in the hotel tower that have boardrooms attached to the guest suites. No Natural light is available. The boardrooms can be configured for 6 people.

Terrace

Terrace;
690 square metres. Natural light is available. The Terrace can be configured as follows: Cocktail/Reception 500, Buffet 250.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Pool Area

Pool Terrace;
558 square metres. Natural light is available. The pool area configured as follows:
Cocktail/Reception 300, Buffet 120.
Located on the 2nd floor level it is easily accessible by lift. There are ladies', gents' and handicapped facilities on the 2nd floor level.

Facilities and equipment for the business and conference rooms include:
High speed internet connection, modem lines, WiFi, air conditioning, telephone points, fully integrated state of the art audio visual equipment, drop down projectors, television monitors, DVD Player, VCR, flip chart and markers, whiteboard, lectern, wireless microphone, power sockets, tungsten halogen lighting, controls in room, dimmers, blackout windows.

Cranley Comment

The Conference Floor at the Kempinski Hotel Mall of the Emirates has thirteen elegant banquet and conference rooms, most of which enjoy daylight with indoor and outdoor breakout areas. They are modern and well equipped with the latest audio visual equipment. There are further meeting and event areas in the Executive Lounge Business Centre, by the pool and on a large terrace with views over the Jumeriah skyline.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Hotel staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception

Cranley Comment

Children staying at the Kempinski Hotel Mall of the Emirates receive a Young Guest Club Pack upon arrival at the hotel, which includes a selection of games. There are no other children’s facilities within the hotel itself, although Sezzam Restaurant belonging to the hotel but located just inside the Mall of the Emirates, is a fun place to eat with many live cooking stations to pick and mix from with brightly coloured drinks and sweet stations. There is also a young child area with bouncing castle. Some of the seating within Sezzam overlooks Ski Dubai. Within the Mall of the Emirates itself there are a number of child orientated outlets including Ski Dubai, an indoor ski slope and separate indoor Snow Park, that are both maintained at -2ºc. Magic Planet, the largest indoor family entertainment centre in the Middle East, and additionally a cinema complex.

Entertainment

Daytime Activities

Cranley Comment

The Kempinski Hotel Mall of the Emirates adjoins the large shopping and entertainment complex that is home to;

Ski Dubai - the world’s third largest indoor ski resort that includes one of the world’s longest indoor ski slopes, with the following features:
• 85 m high x 80 m wide
• 5 slopes of varying difficulty and length
• Full capacity of 1,500 guests
• Longest run of 400 meters
• Quad-chairlift and button-lift
• Beginners’ slope
• Top-of-the-line equipment & clothing rental
• Qualified professional instructors

Snow Park - The world’s first alpine themed indoor snow park offers an exciting, unique snow experience in the desert with the
following features:
• 22,500 sqm of real snow all year round
• Temperature maintained at –2°
• 3,000 sqm snow play area
• Ice Caverns
• 1/4 pipe snowboard stunt park
• Tobogganing
• Private party rooms
• Cafés and exclusive retail shop

Magic Planet - The largest indoor family entertainment centre in the Middle East. A huge facility which provides amusement for all age groups, featuring video and redemption games, family rides and thrill attractions.

Beaches

Jumeirah Beach Park

Location	8 km
Description	Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public	Public
Size/Frontage	The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.

Facilities	Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety	Lifeguards on duty.
Parking	There is a small charge to bring your car into the park or there is complimentary car parking available nearby.

Cranley Comment

The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.

Pools

Mosaic Pool

Opening Times	07:00 to 20:00
Temperature	27 celsius - 29 celsius
Depths	1.20 metres
Size	16 long x 7 wide and 16 long x 7 wide

Facilities	Sun-beds & Parasols ‘Wet’ bar Bar and light snacks Jacuzzi jets on one side of pool Changing rooms, shower & WC
Safety	Lifeguard on duty 07:00 to 19:00.

Cranley Comment

Mosaic Pool is located on the 2nd floor of the hotel with views over the surrounding area and the Jumeirah skyline. It is an infinity pool in an ‘L’ shape with the one pool cascading into the other. There is a swim up ‘wet bar’ that serves cocktails and mocktails and light snacks during the day. At night it transforms into an additional cocktail area were shisha is served. The wooden pool deck surrounding the pool has sun lounges and umbrellas, more substantial meals can be taken on the terrace of Twenty Four Seven that overlooks the pool. There are changing facilities within the hotel that are located at the gym which overlooks the pool. The lifeguard is not always in attendance pool side but is generally within the pool and gym area of the hotel.

Sports & Gym

Gym & Health Club

Opening Times	07:00 to 23:00
Description	3 Treadmills 2 Cross Trainers 3 Automatic Bicycles 2 Rowing Machine 1 Chest Press 1 Shoulder Press 1 Leg Extension 2 Leg Curl 1 Multi Power Free weights with Bars, Dumbbells and Weights 5 TV screens Headphones connected to the equipment Towels Water Male and Female changing and locker room with Showers Sauna Steam Room Hairdryers Complimentary Fruit Complimentary White Company toiletries
Size	15 metres x 10 metres

Cranley Comment

The Gym is located on the second floor of the hotel. It is a good sized, mirrored room with sprung wood floors and a divider in the middle of the room that helps to split the range of equipment into relevant areas. The treadmill section has views over the pool. The locker room, which is shared with guests using the pool, has a sauna, steam room and complimentary White Company toiletries in the showers. Towels, water and fruit are provided for guests.

Land Sport

Opening Times	08:00 to 21:00
Description	Tennis Court - floodlit hard court

Cranley Comment

The Kempinski Hotel Mall of the Emirates has a hard court flood lit tennis court located on the second floor of the building. It is open from 08:00 to 21:00 each day. Guest are required to wear non marking shoes and proper attire at all times.

Ski Dubai is located within the adjoining Emirates Mall and is chargeable. It is 85m high x 50m wide. There are 5 slopes of varying difficulty and length. The longest run is 400 metres, there are Quad-chairlifts, button-lifts and a beginner's slope. Snow Park also within the Mall has a ¼ pipe snowboard stunt park and tobogganing.

Golf

Arabian Ranches Golf Club

Description

Arabian Ranches golf course is a new Ian Baker-Finch/Nicklaus Design world-class desert course and is the region's first desert-style facility capable of hosting international tournaments. It opened in 2004 at the Arabian Ranches housing development and is complete with a floodlit driving range and practice areas. It is the first true desert course in the city. With no water hazards to face, players tackle the elements and one enormous twisting bunker - the desert itself - on a sprawling course cultivated from the desert topography. The spectacular desert course is an unforgettable golfing experience.

Location	15 km
Holes	18
Length/Par	7,698 Yards, Par 72

Facilities

Floodlit driving range, teaching academy and dining facilities.
Par 3 under construction due to open October 2008.

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	4 km
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Montgomerie Dubai

Description

Covering more than 265 acres of landscaped turf, gardens and lakes, this spectacular golf course provides the player with undulating "links land" style fairways which challenge and intrigue all levels of player. Placement of the drive to the generous fairways remains the cornerstone of any good round. The flat landing area of each fairway can be challenging to find, but a rewarding adventure. With 14 lakes and 81 bunkers, The Montgomerie Dubai, the first and only example of the association between golfing great Colin Montgomerie and Desmond Muirhead, adds a distinctive variety to the golfing landscape of the region.

One of the signature holes is the par 5 fourth, dubbed the Snake hole for its saddleback fairway which doglegs towards the green, with 2 bunkers behind forming the eyes of the snake. Further on, the par 5 ninth, with water down the left, is a tough finish to the opening half. The par 3 thirteenth, a hole designed in the shape of the UAE, boasts a 360 degree teeing area around an island fairway and green, allowing for a completely different golf hole to be played every time. However, it is the par 5 eighteenth that offers a more classic test. At 656 yards it is a monster and, with water protecting the front of the green, it defies even the best player to hit the green in two.

Website: www.themontgomerie.com
Phone: +971 4 390 5600

Location	6 km
Holes	18
Length/Par	7396 Yards, Par 72, sss 75

Facilities

Driving range
Teaching academy
9 hole par 3 Academy course
5 star hotel accommodation
3 restaurants
Cigar lounge
Angsana Spa,
Fitness centre
Outdoor swimming pool
Extensive function areas.

Spa

Name of Spa	Softouch Spa
Opening Times	09:00 to 21:00

Facilities

6 Treatment rooms including two double treatment rooms
Showers
Relaxation room

Body Massages & Treatments:

Stress away - 55 minutes
Four hands synchronous massage - 55 minutes
Marma Massage - 55 minutes
Herbal Soothe - 75 minutes
Body Revive - 90 minutes
Tranquility - 75 minutes
Anti cellulite - 75 minutes
Ayurvedic Oil Bath - 75 minutes
Herbal Milk Bath - 75 minutes
Spine Care - 60 minutes
Spirit Reviver - 55 minutes
Swedish massage - 55 minutes
Chinese Acupressure massage - 55 minutes
Deep Tissue Massage - 55 minutes
Pregnancy Massage - 45 minutes
Hot Stone Therapy - 60 minutes
Sports Massage - 45 minutes
Reflexology - 55 minutes
Lymphatic Massage - 55 minutes
Body Wrap - 75 minutes
Sun Bronzing Natural - 55 minutes
Splendor Exfoliate - 55 minutes
Jamu Massage - 55 minutes
Balinese Massage - 55 minutes
Oriental Massage - 60 minutes

Signature Massages:

Anti Voyage Fatigue - 90 minutes
Scrub n’ Trim - 90 minutes
Softouch Detox Wrap - 90 minutes

Head & Face Treatments:

Ayurvedic Anti Dandruff - 40 minutes
Ayurvedic Hair Care - 60 minutes
Thala pothichil - 45 minutes
Sirovasthy - 60 minutes
Ksheera Dhooma - 45 minutes
Nasya & Dhooma - 30 minutes
Thalam - 20 minutes
Karna pooranam - 10 minutes
Herbal face & head massage - 30 minutes
Absolute bright eyes - 30 minutes
Ayurveda Kaajal - 10 minutes

Express treatments:

Scalp Massage - 15 minutes
Neck and Shoulder Massage - 15 minutes
Ayurvedic neck & shoulder care - 25 minutes
Legs and Feet Massage - 15 minutes
Ayurvedic Leg Massage - 25 minutes
Spine Massage - 40 minutes
Aromatherapy massage - 25 minutes
Deep Tissue Massage - 25 minutes
Foot reflexology - 25 minutes

Yoga:

Yoga group session - 60 minutes
Yoga – Basic training program (10 Days) - 60 minutes
Yoga – Therapeutic session - 45 minutes
Yoga – Individual session - 60 minutes

Beauty Treatments:

Ayurvedic Flower / Gold / Pearl / Diamond Facial - 60 minutes
Ayurvedic Herb Mask - 30 minutes
Vegetable Peeling Face & Neck - 60 minutes
Vegetable Peeling Chest or back - 60 minutes
Treatment – Under eye dark circles - 20 minutes
Black head removal - 30 minutes
Waxing Full leg
Waxing Half leg
Waxing Arms
Waxing Bikini
Waxing Under arms
Threading Eyebrow shaping
Threading Upper lip
Threading full face
Mehandi – Hands
Manicure
Pedicure
Hand & Feet De Luxe

Treatment Packages:

Ayurveda Refreshment Program – 3 days
Rejuvenation Program - 5 days/ 7 days / 14 days / 21 days
Body Slimming - 5 days / 7 days / 14 days / 21 days
Skin Care - 5 days / 7 days / 14 days / 21 days
Stress and Strain Relief Program - / 5 days / 7 days / 14 days / 21 days
Medical Treatment Programs - 5 days / 7 days / 14 days / 21 days
Panchakarma Therapy - 7 days / 14 days / 21 days
Beauty Care Program - 5 days / 7 days / 14 days / 21 days
Spine Care Programs - 5 days / 7 days / 14 days / 21 days

St Barth Treatments:

St Barth Softness - 30 minutes / 60 minutes
St Barth Elasticity - 30 minutes / 60 minutes
St Barth Slimness - 30 minutes
St Barth Sensation - 60 minutes
St Barth Harmony - 60 minutes
St Barth Pureness - 60 minutes
St Barth Freshness - 60 minutes
St. Barth Lorient - 2.5 hours
St. Barth Flamands - 3.5 hours

Cranley Comment

The Softouch Spa is located on the 1st floor of the hotel and is 2,400 square metres in size. As you enter the spa, the relaxation room is to your left with the reception desk ahead of you. There are stairs and a ramp that lead to the six treatment rooms, two of which are for couples. Four have private rain showers with stone seats. The relaxing environment has double storey grey stone walls, with uplighters along the corridors and soft soothing background music. The spa has its own direct stair access to the gym, pool and changing rooms that are located on the 2nd floor.

Special Needs

Communal Areas

There are ramps giving access to most communal spaces such as the lobby, the restaurants and public restrooms. There is one adapted toilet in the lobby area next to the reception and a slightly smaller one in the second floor conference area. Most of the ramps in the hotel have a gentle slope, the exception being one of many in Sezzam that is located close to the Steam area of the restaurant.

Rooms & Bathrooms

Accessible rooms feature connecting doors to an adjacent guest room. These slightly modified Grand Deluxe rooms are located close to the elevators and fire exits. The entrance doors to the accessible guest rooms are 94 cm wide. Both the safe and the hanging rail for clothes have been lowered. The central television area of the rooms have been removed and replaced with a smaller television swivel cabinet that creates more moving space. The spacious bathrooms have double doors for entry and there is a large wheel-in wet room with shower that has a built in stone seat, rain shower, separate hand held shower and lavatory with basin that is leaver operated taps with clearance below, there is one grab rail and bathroom telephone within the wet room. The bath in the main area of the bathroom is wide, and deep with one grab rail close to the taps, it has a lip around the edge of the bath of approximately 5 cm.

Restaurants & Catering

All the restaurants within the hotel have more than one level, but most areas have permanent access ramps. Aspen Café in the lobby area and Twenty Four Seven have both accessible and raised areas with steps. Part of the Sezzam Flame area is also raised. 1897 is wheelchair accessible, although in some areas space is limited. Both the Mosaic bar area and the Evory Lounge have approximately five steps. Restaurant menus indicate if they are nut free and guests with other dietary needs should inform the chef when ordering.

Recreation Facilities

Descent into the swimming pool is down seven shallow steps and the pool itself is 1.20 metres deep. There is wooden decking around the pool and bar area which some guests may find difficult to negotiate. To access the pool area from the hotel, there is one step at each doorway. The Spa located on the 1st floor has a ramp, but not all treatment rooms will be accessible to some guests.

Visual & Hearing Aids

The hotel has very limited facilities for the hard of hearing or the visually impaired. The lifts have Braille and the room numbers are very slightly indented. There are no larger print menus available in the restaurants or induction loop systems in place. Assistance dogs are not welcome.

Staff Assistance

Staff are on hand to give some assistance if required. The hotel has its own wheelchair and a nurse is available at the hotel from 10:00 to 19:00.

Cranley Comment

Access to most public areas is generally good, with permanent ramps in place where necessary. Some of the restaurants and bar areas are on two levels. There is one good sized handicapped lavatory on the lobby level and a smaller one within the conference area. The slightly modified guest rooms have spacious bathrooms, but generally there are limited grab rails. No special equipment or assistance is in place for the hard of hearing or the partially sighted, other than Braille in the lifts and slightly indented room numbers. Assistance dogs are not welcome.

Environment

Measures

Recycling
Energy Saving

Cranley Comment

The Kempinski Hotel Mall of the Emirates is actively taking steps towards going "green" and becoming more ecofriendly. Bottles, paper and glass are recycled wherever possible and energy saving policies have recently been put in place in the guest room corridors. Meetings are held to discuss improvements.

Kempinski Hotel Mall of the Emirates, Dubai, Report Details

11 May 2008 - First Review

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