JW Marriott Hotel, Dubai - Cranley Report

The Cranley Report

JW Marriott Hotel

JW Marriott Hotel, Dubai

Hotel Address

Abu Baker Al Siddique Road
PO Box 16590
Dubai
United Arab Emirates

Cranley Rating

JW Marriott Hotel

Photo 1 of 31. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	Time Out Dubai 2006 - JW's Steakhouse Highly Commended Dubai Tourism Commerce and Marketing 2006 - Concierge of the Year and Best Customer Care award

Hotel Opened	1993
Refurbishment	New wing added in 2003

Cranley Summary

The JW Marriott is a city centre hotel located near to the heart of Deira; the old Dubai and the airport. Its position means it has good access to world class golf courses, provides access to the World Trade Centre and is located next to the Hamarain shopping centre. The hotel has 351 rooms which come in a range of types from deluxe rooms and studios to executive rooms and suites. There are also four Royal Suites, two of which have private swimming pools. There are numerous restaurants including the award winning JW's Steakhouse, a Polynesian restaurant that has a nightly buffet with live cooking stations, an international restaurant and specialist Lebanese, German and italian restaurants. There are also two coffee shops, a sports bar and a lounge bar. For leisure there is a comprehensive gym with a separate cardio theatre, squash courts and a rooftop swimming pool. For meetings, conferences and banquets, there are two large ballrooms and a huge range of smaller meeting rooms. There is broadband internet conectivity in all bedrooms, whilst wireless internet is available in all public areas and meeting rooms. The JW Marriott is a fine hotel, ideally located for the business traveller.

Hotel Location & Layout

Location Description

The JW Marriott is situated on a side street off the main Abu Baker Al Siddique Road near to the centre of Dubai's business district with its ancient Arabic heritage and culture. It is a fifteen minute walk to the Dubai Creek and the souks, whilst the Dubai Creek and Al Badia world-class golf courses are also close by. Guests can visit the Creek promenade which extends from the Corniche, allowing visitors to stroll along the Arabian Gulf coast.

Airports
Distance	4 km
Airport Transfers	Approximately 15 minutes drive in light traffic . Complimentary for executive and suite guests. Taxi transfers available.

Cities and Sights
Distance	1 km
City/Sight Transfers	Taxi transfers available. Within walking distance.

Layout Description

The JW Marriott is a city centre hotel on a busy main road, but with its own short drive. The hotel is in various parts, with a convential lobby area that has a front desk, concierge desk, shops, boutiques and business centre, as well as a café. To the left is the Atrium wing, which has Cucina, the Italian Kitchen restaurant and the Atrium Café at lobby level, with JW's Steakhouse at the lower lobby level. Also in the Atrium wing is the Deira ballroom, Champions Bar in the lower basement and the entrance to the Hamarain Shopping Centre. A feature of the hotel is the 'Town Square' which is located at the Restaurant Level, above and behind the front desk. It consists of a central square with the other restaurants and the Piano Lounge surrounding it to create a piazza effect. High above the Town Square is a substantial glass dome that is one of the largest in the UAE. The dome creates an impressive effect and allows natural daylight into the centre of the hotel. The guest rooms are located on the first to sixth floors with the executive floor, that has its own reception desk, lounge and business centre, located on the third floor. Griffins Health Club, with its gym, squash courts and treatment rooms, is situated on the fifth floor. Access to the rooftop pool and terrace is by means of a separate lift from inside the health club.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic and several other languages are spoken
Payment Methods	All major international credit cards and cash accepted
Foreign Exchange	All major currencies exchanged
Taxis Arranged	The hotel has its own taxi pool and street taxis can also be arranged
Tours Arranged	The concierge can arrange a variety of activities, including tours of Dubai, Abu Dhabi, Al Ain, Sharjah and Ajman; Dinner Cruises; Safaris to the Desert, Wadi Hatta or Hajar Mountains; a Night at the Races; Camel Riding; Sand Skiing; Snorkelling and Scuba Diving. One of the tour companies used is The Big Bus Company, who offer an open top, double decker bus tour of Dubai.

Guest Relations	Standard
Concierge Services	Business travel desk Thrifty car rental desk
Medical Facilities	Doctor on call 24 hours, with a typical response time of 30 minutes according to the hotel.
Parking	Complimentary valet parking, with space for up to 180 cars. Parking is in the hotel basement and in the adjoining Hamarain Center.

Cranley Comment

On entering the hotel the front desk is located directly ahead, with the concierge desk along on the left hand side and three of the guest lifts round the corner to the right. The lobby runs across the front of the hotel with the boutiques and guest relations on either side. At either end of the lobby are the Atrium and Vienna Cafés. The lobby is decorated in a contemporary style with marble flooring and dark wood panelling. Next to the front desk are two sweeping staircases, which lead up to the Restaurant Level where the Town Square and several of the restaurants are located.

Shops & Amenities

Description

Cigar Shop: Open from 12:00 to 00:00 (except Fridays when it opens at 18:00)
Al Safa Journals: Newsagents open from 08:00 to 00:00
Islamic Art: Open 10:00 to 22:00
Novecento: Men's fashions Open 10:00 to 22:00
Flowers by Contempo: Open 09:00 to 21:30
Prayer Room

Cranley Comment

The hotel has a small range of shops situated in the lobby between the front desk and the atrium, with one of the shops near the lifts and another at Restaurant Level (R). The hotel benefits from being located next to the Hamarain Shopping Mall which has a much larger range of shops and boutiques and the new Warba shopping Centre is just across the road. There are other shops and souks in nearby Deira. The Gold Souk is across the Creek in Bur Dubai and takes ten minutes by taxi in light traffic.

Rooms, Suites & Villas

Number of Floors	6
Total Rooms	351
Elevators	6
Rooms per Elevator	59
Total Staff	650
Staff per Room	1.9

Check-in Time	15.00
Check-out Time	12.00
Late Checkout	Subject to availability. A scale of charges applies.
Smoking Rooms	There are 3 non-smoking floors (1st, 4th, and 5th Floors). The hotel is in the process of converting the 2nd Floor to become a non-smoking floor also. The 3rd and 6th Floors are smoking.
Room Service	Full a la carte menu available 24 hours.
Laundry Service	Same day service if dropped off before 10:00. Express service for a 50% premium.

Club or Executive Facilities

There are executive facilities located on the third floor for executive room and suite guests. Facilities include a lounge that's open 24 hours and features relaxing chairs and sofas and a mixture of coffee tables and circular dining tables. There are low level ceiling lights and lamps throughout the lounge, which has two televisions back to back in the middle of the room. The lounge is stylishly decorated and furnished in brown and cream with olive green sofas and curtains and has a dark wooden floor and tables. Rugs cover some areas of the room. Complimentary full buffet style breakfast is served from 06:00 to 10:00 daily and until 11:00 on Fridays. Complimentary afternoon tea with cookies and cakes is served from 12:00 to 17:00. Complimentary aperitifs with hot and cold hors d'oeuvres are available from 18:00 to 20:00 and there is a complimentary midnight supper with soup, sandwiches and cheeses served from 23:30 to 02:30.

There is complimentary wireless internet access in the lounge and business centre.

There is a dedicated business centre which includes two workstations with PC's and internet connection.

Complimentary transfers to Dubai Airport.

Cranley Comment

There are a variety of room types at the JW Marriott from the Deluxe Rooms at an average of 50sqm up to a Royal Suite at over 500sqm. In addition there is the Diwan Suite which is designed for guests who need a room that can also be used for entertaining. The rooms are in two areas of the hotel, with those that are overlooking the ‘Town Square’ being in the newer part of the hotel, although with the ongoing refurbishment programme there is no noticeable difference between the two areas of the hotel. All rooms have work areas and high speed internet connection. Guests staying in executive rooms or suites have access to the executive lounge and business centre which is located on the third floor. The rooms with the exception of the Royal Suites are all decorated in a contemporary European style with green carpets, dark wood furniture and benefit from having a walk-in shower as well as a separate bathtub.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Room	208	City	Satellite television High speed internet connection Bath robe Hairdryer Slippers Complimentary shoe shine Iron and ironing board Complimentary newspaper Luxury bathroom amenities Bidet Separate shower Two seater sofa Armchair	3 Adults or 2 adults and 2 children under 12	50 - 63

Cranley Comment

The Deluxe Rooms are the entry level rooms but start at a sizeable 50sqm including a show balcony. The room is a rectangular shape with a small entrance hallway, off which is a dressing area with the wardrobes on one side and opposite, a sink and mirror which in turn leads into the bathroom which comes with a bath, bidet and shower. The bedroom as well as having a king bed, has a two seater sofa, armchair, coffee table, desk and two work chairs. The room is decorated in a contemporary style with green carpets and sofas and dark wood furniture.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Town Square Studio	39	11 Internal Town Square 28 City	As per the Deluxe Room plus: Town square views	3 Adults or 2 adults and 2 children under 12	63

Cranley Comment

The Town Square Studio is the same size room as some of the Deluxe Rooms but with views of the Town Square. It is a sizeable room and comes with two double beds. On entering the room there is an entrance hallway, off which is a dressing area with the wardrobes on one side and opposite, a sink and mirror which in turn leads into the bathroom which comes with a bath, bidet and shower. The room itself is a square shape, with the two double beds nearest the bathroom and a large cabinet with television in the middle of the room, which has the effect of creating two areas. The far side of the television is a lounge area with a two seater sofa, two armchairs, coffee table and a desk and chair. The room overlooks the central atrium. The accommodation whilst called a room is effectively a one room suite.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Room	52	Internal Town Square	As per the Deluxe Room plus: Upgraded furnishings Executive Club Facilities	3 Adults or 2 adults and 2 children under 12	50

Cranley Comment

The Executive Room is the same as some of the Deluxe Rooms but comes with the benefit of the Executive Club facilities listed at the top of the report and has upgraded furniture in the room. The room is rectangular and has an entrance hall which leads to a dressing area with wardrobes and the bathroom. The bedroom has a king size bed or two double beds, a two seater sofa, an armchair, coffee table, desk and two work chairs. The room is decorated in a contemporary style with green carpets and sofas and dark wood furniture. Within the dressing area is a separate washbasin and mirror. The adjoining bathroom is equipped with a bath, bidet, shower and washbasin and is marble tiled throughout.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suite	32	11 Internal Town Square 21 City	As per the Executive Room with the added benefit of: Additional space Dining table for four persons Separate bedroom in some suites with: Additional television in the bedroom Jacuzzi bath in some suites	3 Adults or 2 adults and 2 children under 12	75 - 83

Cranley Comment

The Executive Suite is a large suite consisting either of one room which is divided into two halves, or two rooms with a separate lounge and bedroom. In the one room suite, there is a television in the middle of the room on top of a cabinet that can swivel around, so it can be viewed from the lounge and bedroom area. The suite has a small tiled entrance hall, off which is a dressing area with a large mirror, sink and wardrobes. This leads into the bathroom which has a bidet, Jacuzzi bath and separate shower cubicle. The bathroom is decorated in light beige tiling with white sanitary wear and specked marble counters. The entrance hallway leads into the lounge which is decorated in a contemporary style with green carpet and reddish chairs. The bedroom area is raised one step and is accessed from either side of the television, where as well as a bed, there is an armchair and foot rest and another desk. There are no connection options with the Executive Suite. In the two room suites, the lounge/dining area is an L shape with an entrance hall that widens out into a lounge/dining room. The room itself has a dining table for four persons as well as a three seater sofa, coffee table and desk with high speed internet connection. The lounge has a doorway to the bedroom and a separate doorway to the toilet side of the bathroom. The bedroom has an additional satellite television and high speed internet connection and an armchair as well as a coffee table. The bathroom is also entered from the bedroom and is similar to the bathroom in the other room types with a separate shower. The room has a similar décor to the other room types with green carpets and dark brown furniture. The Suite can be connected to a Deluxe Room to make a two bedroom suite.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Diwan Suite	8	Internal Town Square	As per the Executive Suite Plus: Two satellite televisions Separate bar area Substantial separate lounge with additional furniture	3 Adults or 2 adults and 2 children under 12	175

Cranley Comment

The Diwan Suite is a substantial one bedroom suite that is 175sqm. The room is in three components. On entering the room there is the dressing area and bathroom on one side which is a similar set up to the bathrooms in the other room types. On the other side of the reception area is a large bar that is ideal for hosting cocktail receptions. The entrance area opens up into a substantial size lounge or Majilis that has televisions and an array of furniture to fill the room, including a large sofa that can comfortably seat six or seven persons. The room also has a satellite television and DVD player. From the Majilis there are double doors that lead into a large bedroom, which has an additional television, desk with high speed internet connection and two armchairs.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Amiri Suite	8	Internal Town Square	As per the Junior Suite plus Additional satellite television Guest WC Additional furniture items	3 Adults or 2 adults and 2 children under 12	175

Cranley Comment

The Amiri Suite is a similar size to the Diwan Suite, but whereas the Diwan suite’s layout is designed for entertaining, the Amiri Suite is a more classical layout with a large dining room/lounge and a separate en suite bedroom with a lounge area and a guest toilet. The lounge is square shaped and is divided into two halves by a cabinet. The dining area has a dark wood table and six chairs, whereas the lounge area has 2 two seater sofas and armchairs, with a satellite television, DVD player and music system. The bedroom has a two seater sofa, armchair, additional satellite television and desk with high speed internet connection. The suite has the same décor as the other room types with its classical style.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Royal Suite	4	2 Internal Town Square 2 City	The Royal suites come with an abundance of facilities and amenities including: High quality furnishings Satellite televisions DVD players Stereo systems Fitted kitchens Dining tables Swimming pool (in some) Gym area (in some)	4 Persons	440 or 530

Cranley Comment

The four Royal Suites come in two types. Two are 530 sqm and located in the newer Town Square wing of the hotel and include an indoor swimming pool, fitness area with gym equipment, steam room, bar, kitchen and maids room. One of these suites has a twin room as well as a master bedroom, whilst the other has a master bedroom but can be connected to three additional twin rooms to make a four room suite. The other two Royal Suites are slightly smaller at 440 sqm and are located in the Atrium wing. They feature two king bedrooms as well as a maids room and have the benefit of a private elevator from the underground car park to ensure complete privacy. All suites are decorated in a lavish style as you would expect from a Royal Suite, with rich fabrics, art works and stylish furniture and have an array of televisions, DVD players, CD players etc.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The hotel has nine restaurants as well as food options available from The Piano Lounge and Champions Bar. The restaurants and cafés are located at lobby/lower lobby level and around the Town Square which overlooks the lobby, at Restaurant Level (R). The main breakfast location is the Market Place which serves a comprehensive hot and cold buffet. In the evening there are ‘live’ buffets where food is cooked to order, at The Market Place and a unique experience at Bamboo Lagoon where guests can try a variety of different Far Eastern foods under one ‘authentic’ roof. There are also a la carte options at JW’s New York-style Steakhouse, Cucina’s Italian restaurant and Hofbrauhaus, the Bavarian restaurant. For lighter options there are the two lobby cafés serving sandwiches and pastries. On Fridays, a comprehensive twelve hour brunch is served, with The Market Place, Bamboo Lagoon and Hofbrauhaus participating. A supervised play area for children is set up in the Town Square alongside Bamboo Lagoon. All of the restaurant outlets are overseen by Executive Chef Raimund Braun.

The Market Place

Restaurant Type	International
Restaurant Capacity	Total 190
Opening Times	Breakfast 06:30 to 11:00 Lunch 12:30 to 15:30 Dinner 19:30 to 23:30 Friday Brunch 12:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children under 4 complimentary Children 5 to 14 pay 50% Children's menu
Breakfast Options	Comprehensive buffet breakfast with live cooking stations.

Cranley Comment

The Market Place is situated on the Restaurant Level (R) above the main lobby area and is the hotel's main breakfast location, with a comprehensive breakfast buffet. The restaurant is designed like a European Piazza, with live cooking stalls where chefs create a variety of different dishes, including lobster and the fish of the day, sushi, tandoori/Indian, pasta, kebabs, chicken and prime ribs. In addition there is an Oyster and Salad Bar. A key feature of the restaurant is the longest pastry counter in Dubai, which is 10 metres in length with an assortment of sweets and desserts. The restaurant has similar displays during the lunchtime session but on a less grandiose scale. The décor of the restaurant is designed to add to the market place feel, with a stone floor and sky type mural on the ceiling. The Market Place is connected to the Town Square by the forest walk, which creates an illusion of being outside rather than under cover.

JW's Steakhouse

Restaurant Type	American Steakhouse
Restaurant Capacity	Total 69
Opening Times	Daily 12:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children under 4 complimentary Children 5 to 14 pay 50% Children's menu
Breakfast Options	None

Cranley Comment

The award winning JW’s Steakhouse is located on the lower lobby level of the atrium wing of the hotel and is set in an intimate and stylish environment with black leather chairs and dimmed lights. The walls are adorned with a selection of American pictures and prints and the background music is principally jazz and blues, all of which add to the authentic American feel. The restaurant serves steaks 'that cut like butter,' lobsters that are flown in from Maine and oysters and Dungeness Crabs that are freshly cooked, having been selected from the tank. JW's Steakhouse offers a superb dining experience.

Cucina

Restaurant Type	Italian
Restaurant Capacity	Total 80
Opening Times	Daily 12:00 to 00:00 Takeaways are also available
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children under 4 complimentary Children 5 to 14 pay 50% Children's menu
Breakfast Options	None

Cranley Comment

Cucina or the Italian Kitchen is located at the lobby level of the atrium wing of the hotel. It is an intimate rustic style restaurant set on two floors with the upper floor overlooking the ground floor. The restaurant serves trattoria cooking and has home made soup, pasta, fish and meat dishes. The ambiance is very Italian with the stone floors, open kitchen, fresh fish on display and a wood fired oven for cooking the traditional pizzas. Singing staff ensure that a genuine Italian atmosphere is provided throughout the evening.

Mays El-Reem

Restaurant Type	Lebanese
Restaurant Capacity	Total 180
Opening Times	Open during Ramadan Lunch 12:30 to 15:30 Dinner 19:30 to 00:30
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children’s menu Children’s portion of the a la carte menu
Breakfast Options	N/A

Cranley Comment

Mays El-Reem is an Arabic restaurant named after a Lebanese musical and is located on the Restaurant Level (R) in the Town Square. It has stone floors, a tented ceiling and running water springs that complement the traditional home made recipes which have been brought back from Lebanon. The abundant food and rustic atmosphere creates an authentic Lebanese dining experience. Mays El-Reem is a seasonal restaurant option. It is open as a restaurant primarily during the month of Ramadan and is available for private events at other times.

Bamboo Lagoon

Restaurant Type	Far Eastern
Restaurant Capacity	Total 180
Opening Times	Dinner 18:00 to 00:00 Friday Brunch 12:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children under 6 eat free Children 6 to 12 pay 50% Children’s menu
Breakfast Options	N/A

Cranley Comment

The Bamboo Lagoon is located in the Town Square at Restaurant Level (R) and has been transformed into a corner of the Far East with a waterfall, a stream running through the restaurant and bamboo tables and chairs set under straw huts to create a unique dining experience. The restaurant serves a comprehensive buffet every evening with food displayed in different huts in the restaurant. It includes hot appetisers with live cooking, salad, sushi, Peking and BBQ duck, Teppanyaki, Mongolian BBQ and Tempura stations. Guests can choose a range of dining packages which include alcoholic drinks. There is also the opportunity for an exotic cocktail from the Alligator Bar. For entertainment there is a Polynesian band that plays six nights a week. On Fridays, a comprehensive twelve hour brunch is served, with Bamboo Lagoon, The Market Place and Hofbrauhaus participating. A supervised play area for children is set up in the Town Square alongside Bamboo Lagoon.

Hofbrauhaus

Restaurant Type	Bavarian
Restaurant Capacity	Total 157
Opening Times	Daily 12:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Non smoking areas
Children’s Facilities	Children's menu
Breakfast Options	None

Cranley Comment

The Hofbrauhaus is a Bavarian pub/restaurant located next to the Market Place at Restaurant Level (R). The restaurant has a traditional Bavarian cellar theme with an original Bavarian copper brewing vat in the centre, stone pillars, a mural on the ceiling and a show kitchen at the front of the restaurant. The German feel is further enhanced with the staff dressed in traditional Bavarian costume. The restaurant is principally a la carte with the popular dishes being the Schnitzel and Schweinshaxe or pork knuckles. For meat lovers, the Real Bavarian "Fleischerplatter" offers a vast range, with pork loin and meat loaf, various sausages and frankfurters. In addition to the restaurant, there is a pub area with wooden bar counter and ceiling, which together with the adjoining area is available to smokers. The restaurant celebrates the traditional Maifest and Oktoberfest, when celebrations are in classical Bavarian spirit.

Awafi Arabic Café

Restaurant Type	Arabic Café
Restaurant Capacity	Maximum 200
Opening Times	19:00 to 02:00 Closed during summertime
Dress Codes	Casual

Air-Conditioning	No
Smoking Policy	Smoking allowed Shisha available
Children’s Facilities	Children's menu
Breakfast Options	None

Cranley Comment

This rooftop café gives guests an authentic Arabian alfresco ‘Shisha’ experience. Guests can relax and dine under the stars and by the pool, with cuisine from around the Middle East. Entertainment is provided with classic Arabic Oud music. The café is not open during the summer months because of the heat and humidity.

Vienna Café

Restaurant Type	Coffee Shop
Restaurant Capacity	Total 100
Opening Times	Open 24 hours
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children's menu
Breakfast Options	Pastries and continental breakfast

Cranley Comment

The Austrian Coffee house is located at the end of the lobby and is decorated in dark woods and marble flooring. It is open 24 hours and serves a range of Austrian delicacies, including freshly baked Baumchuken or Tree Cake. The café serves Starbucks coffee, an extensive range of teas and hot chocolate. Take away facilities are available here.

Atrium Café

Restaurant Type	Coffee Shop
Restaurant Capacity	Total 60
Opening Times	Daily 10:00 to 00:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children's menu
Breakfast Options	None

Cranley Comment

The Atrium Café is located at lobby level in the original part of the hotel and adjoins the atrium. The café has a continental style setting where guests can have light food such as sandwiches and a selection of hot drinks including Starbucks coffee. It is decorated in dark wood and has a combination of carpet and marble flooring.

Bars

Number of Bars

Champions

Bar Type	Sports Bar
Bar Capacity	Total 310, Seating 110, cocktail 200
Opening Times	Saturday to Thursday 12:00 to 03:00 Friday 18:00 to 03:00
Dress Codes	Casual, with sportswear permitted, except on Thursday evenings

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	Children allowed up to 21:00 when accompanied by an adult. Children's menu.

Cranley Comment

Champions is a traditional American sports bar located on the lower basement level, close to the Deira Ballroom and the Hamarain Shopping Mall. It has a central bar area for guests wishing to stand and drink, but also has tables and chairs for guests who want to dine. The bar as its name implies has numerous plasma screens around the room as well as two big screens. The bar shows sports from around the world and is a popular venue during major sporting events. The menu has a number of light and grill options.

The Piano Lounge

Bar Type	Cocktail Bar
Bar Capacity	Capacity 60
Opening Times	Daily 12:00 to 02:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	Children's menu

Cranley Comment

The Piano Lounge is the hotel’s cocktail bar and is located just above the main lobby area and just a few steps down from the the Town Square, which makes it an ideal location for pre and post dinner drinks close to the neighbouring restaurants. The lounge is part tiled and part carpeted and furnished with several leather sofas in cream or brown, as well as a number of other chairs. The oval shaped bar with its own dome, is a focal point and occupies a central area in the Piano Lounge. The Lounge serves a range of delicacies like caviar and oysters as pre-dinner appetisers.

Business & Event Facilities

Wireless Internet

Chargeable wireless internet is available in public areas

In-Room Services

Chargeable high speed internet connection
Electrical socket
Desk
Chair
Lamp

Business Centre

Lobby Level Business Centre:
Four workstations with PC's and internet connectivity, printing and scanning facilities.
Boardroom capable of holding up to four persons.
Assistance is available from the receptionists.
Executive Guest Business Centre:
There is a dedicated business centre on the third floor which includes two workstations with PC's and internet connection.

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)								Conference
Amal Grand Ballroom
Amal Grand Ballroom	1,014	39.0 x 26.0 x 6.0	1500	800	1200	640	-	-	-	-
Salon I	90	10.0 x 9.0 x 6.0	100	60	56	30	16	27	-	-
Salon II	80	10.0 x 8.0 x 6.0	90	50	56	30	16	27	-	-
Salon III	90	10.0 x 9.0 x 6.0	100	60	56	30	16	27	-	-
Salon IV	494	25.0 x 19.0 x 6.0	600	350	600	250	-	100	-	-
Salon V	90	10.0 x 9.0 x 6.0	100	60	56	30	16	27	-	-
Salon VI	80	10.0 x 8.0 x 6.0	90	50	56	30	16	27	-	-
Salon VII	90	10.0 x 9.0 x 6.0	100	60	56	30	16	27	-	-
Salon VIII	90	10.0 x 9.0 x 6.0	100	60	56	30	16	27	-	-
Pre Function A	242	22.0 x 12.0 x 4.0	-	-	-	-	-	-	-	-
Pre Function B	240	40.0 x 6.0 x 4.0	-	-	-	-	-	-	-	-
VIP Lounge	24	-	30	-	-	-	-	-	-	-
Deira Ballroom
Deira Ballroom	591	28.0 x 22.0 x 5.0	600	420	700	600	-	140	-	280
Salon A	290	21.0 x 14.0 x 5.0	325	200	320	120	-	75	-	128
Salon B	301	22.0 x 14.0 x 5.0	325	200	300	120	-	75	-	128
Pre Function D	170	-	100	60	80	36	-	40	-	-
Zebeel Room	108	12.0 x 9.0 x 4.0	50	50	40	36	16	24	-	-
Lower Lobby
Jumeirah Room	63	9.0 x 7.0 x 3.0	50	40	40	30	32	24	-	-
Jumeirah A Room	28	7.0 x 4.0 x 3.0	20	-	24	-	-	-	-	-
Jumeirah B Room	35	7.0 x 5.0 x 3.0	20	-	30	-	-	-	-	-
Baniyas Room	63	9.0 x 7.0 x 3.0	36	40	40	28	16	22	-	-
Baniyas A Room	24	6.0 x 4.0 x 3.0	20	-	24	-	-	-	-	-
Baniyas B Room	36	6.0 x 6.0 x 3.0	20	-	30	-	-	-	-	-
Al Ain Boardroom	45	9.0 x 5.0 x 3.0	-	-	-	-	12	-	-	-
Meeting Rooms
Palms 1	59	8.25 x 6.8 x 2.8	50	40	32	16	-	20	-	-
Palms 2	62	25 x 8.6 x 2.8	50	50	36	18	-	25	-	-

The JW Marriott offers guests an events concierge service to ensure every reasonable request is met and that events run smoothly. A number of the function rooms connect, so that two or all three of Salons I, II and III can be combined, as can Salons VI, VII and VIII. The hotel has state-of-the-art audio-visual equipment to support all event requirements. Each of the hotel's Boardrooms and Meeting Rooms has access to a separate break out area.

Cranley Comment

The hotel is fully equipped for business travellers and for meeting and events of all sizes. Wireless internet is available in all public areas and all guest bedrooms and suites have high speed internet connections. There are two business centres, with one being dedicated to executive and suite guests. The hotel has substantial banqueting and conferencing facilities to cater for all types and sizes of events from the smallest meetings to a banquet for 800 or reception for 1,500 guests.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

A babysitting service is available on request at a charge. 24 hours notice is usually required for the service, which is provided by outside trained staff.

Cranley Comment

The hotel is principally a business oriented hotel but all of the rooms are large enough to accommodate one or more children with their parents. There are children's menus in all restaurants, as well as child prices for buffets and the 12 hour Friday Brunch is very popular with families, especially as Market Square is turned into a supervised children's play area. The rooftop pool is suitable for children and the hotel also runs a shuttle bus to a nearby beach.

Entertainment

Daytime Activities

Cranley Comment

The hotel has a shuttle bus to transfer guests to the beach facilities.

Evening Activities

Cranley Comment

Whilst there is no formal entertainment in the hotel, some of the restaurants have entertainment that is specific to their outlet, with singers and dancers performing on a nightly basis.

Beaches

Dubai Marine Beach Club

Location	12km
Description	Guests have chargeable access to the beach facilities at a five star beach resort in Jumeirah. The charge includes a shuttle bus to and from the resort, as well as the beach pass.
Private/Public	Private

Pools

Rooftop Pool

Opening Times	06:00 to 22:00
Temperature	Temperature is controlled at 29 degrees celsius.
Depths	Max 1.80 metres Min 0.90 metres
Size	20 metres long by 10 metres wide

Facilities	Moulded plastic sun beds with padded covers Wooden parasols Undercover seating with metal tables and chairs Swim up pool bar Separate Jacuzzi Showers Toilets
Safety	Lifeguards on duty at all times the pool is open

Cranley Comment

The rooftop pool is located in a courtyard type setting with tables and chairs and Arabic style low seating in one area under the cover of a terrace with tiled roofing. The pool is rectangular with a bar on one side, which has in-pool seating as well as a bar seating area. Next to the end of the pool is an oval shaped Jacuzzi. The pool terrace, which is raised at one end, has a tiled surround with numerous trees to provide some greenery. On a level above the pool, there is a further terrace which gives a view towards the airport and city centre.

Sports & Gym

Gym & Health Club

Opening Times	24 hours for hotel guests. 06:00 to 23:00 for non residents
Description	Griffins Health Club Main Gym 4 Treadmills 2 Rowing machines 1 Bikes 1 Stepper 1 Cross trainer 16 Resistance machines 2 Televisions Headphones connected to the equipment Free weights Nautilus resistance equipment Star Trac cardio equipment. Range of classes like Aquarobics, Step, Cross train, Karate, Aikarado and Akido. Planet Cardio 4 Treadmills 2 Rowing machines 5 Bikes 1 Stepper 1 Cross trainer 6 televisions Headphones connected to the equipment Star Trac equipment Separate treatment rooms for men and women, offering the following massages: Scalp, neck and shoulder, express back, neck and shoulder, Sea Escape Hot stone Therapy and therapeutic full body massage
Size	Main Gym 18 metres x 12 metres Planet Cardio 13 metres x 7 metres

Cranley Comment

The gym is located on the 5th floor and comprises a large room with a reception in the middle, which has a Juice Bar at the side of it. On one side are the two squash courts and on the opposite side is the main gym. Behind the reception desk is an open plan studio where a range of classes are offered. In one corner is the dedicated ‘Planet Cardio’ which is a darkened room with a range of cardiovascular machines such as treadmills, bikes and rowing machines. The room has been decorated as name implies to give it a space type feel and it is a unique setting. The main gym has a range of up to date Nautilus strength equipment and has mirrors at either end, with blinds on the glass wall that separates it from the gym. Griffins Health Club is a sizeable facility with a good range of equipment to suit all abilities.

Land Sport

Opening Times	06:00 to 23:00
Description	Two squash courts

Cranley Comment

The squash courts are located within the gym complex and can be booked in advance through the Health Club reception.

Golf

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	4 km
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	36km
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Special Needs

Communal Areas

The whole of the ground floor is wheelchair accessible and most other areas of the hotel can be accessed via the lifts. There are however, steps up to some of the communal areas, which make them more difficult for mobility impaired guests.

Rooms & Bathrooms

There are four Deluxe Rooms and an Executive Room that have been adapted for special needs guests.

Restaurants & Catering

All of the restaurants and bars are accessible to mobility impaired guests, except Vienna Café which has steps up to it and the Piano Lounge which has steps both up and down. Some of the other restaurants have different floor levels within them, but the main body of each restaurant is readily accessible.

Recreation Facilities

Griffins Health Club can be reached via the lifts, but the Planet Cardio gym within the health club is on two levels and some of the equipment would not be readily accessible to a mobility impaired guest. Access to the rooftop swimming pool is by lift and it can be reached from the ground floor or through the health club. There is however, a step from the health club, so the easier access is from the ground floor.

Visual & Hearing Aids

To assist visually impaired guests, the hotel has numbers in braille on the bedroom doors and in the lifts. Special smoke detectors are available for hearing impaired guests on request.

Staff Assistance

All Marriott staff are trained to assist all guests

Cranley Comment

As an older hotel, the JW Marriott was designed without the needs of special needs guests specifically in mind, but it does offer mobility impaired guests the run of most of the hotel. There are some areas that are more difficult to access, but most of this large property is readily accessible to all guests. There are five bedrooms that have been adapted for special needs guests.

Environment

Measures

Recycling
Energy Saving
Water Saving

Cranley Comment

The JW Marriott has a number of measures in place for the environment, which includes recycling, energy saving and water saving. The hotel participates in the Marriott worldwide program called ECHO (Environmentally Conscious Hotel Organization) which encourages hotels to have processes in place to help the environment.

JW Marriott Hotel, Dubai, Report Details

11 September 2008 (Third review)

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