Harbour Hotel and Residence, Dubai

The Cranley Report

Harbour Hotel and Residence

Harbour Hotel and Residence, Dubai

Hotel Address

Al Sufouh Road
Dubai Marina
(PO Box 7631)
Dubai, United Arab Emirates

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Cranley Rating

Harbour Hotel and Residence

Photo 1 of 42. Click to enlarge

Hotel Summary

Category

All Suite Hotel

Hotel Opened	2007
Refurbishment	2008 The Observatory Restaurant and Bar

Cranley Summary

The Harbour Hotel and Residence is an all suite hotel with self catering studios and apartments which offer all the extra amenities expected when staying in a hotel. Situated in the Dubai Marina Development, the 52 storey property has views over the Arabian Gulf, Palm Jumeirah and the new Marina with its landside pontoons, luxury yachts and surrounding properties. Accommodation varies from Studio apartments, One, Two and Three Bedroom Apartments, each with their own equipped kitchen, through to the Penthouse Apartments which can accommodate up to seven adults. For dining, there is a choice of three restaurants which include a 24 hour deli, café and bakery, a Mediterranean restaurant which specialises in organic dishes and a fine dining restaurant on the 52nd floor of the hotel. Room service is also available on a 24 hour basis. The property also boasts a spa with separate male and female facilities with a range of treatments, sauna, steam rooms and Jacuzzi, whilst a gym and pool terrace overlooks the sea. Business travellers may find the 3rd floor Business Centre useful, in addition to the Executive Boardroom which is on the 4th floor and available for hire.

Hotel Location & Layout

Location Description

The Harbour Hotel and Residence is a relatively new property, situated at the mouth of the new inland Dubai Marina Development, 37 kms from Dubai International Airport. The marina area in front of the hotel has a promenade which leads to a small shopping mall with a grocery store which stocks imported goods, fresh vegetables, meat and fish. There is also a selection of water side restaurants here. The hotel runs a complimentary beach and pool access transfer service almost every hour to a neighbouring hotel beach, a short distance away, and runs additional complimentary services to Madinat Souk and the Mall of the Emirates, a large retail shopping mall and home to Ski Dubai.

Airports
Distance	37 km
Airport Transfers	Approximately 30 minutes in light traffic. Chargeable taxi and limousine service available.

Cities and Sights
Distance	135 km
City/Sight Transfers	Approximately 1 hour 50 minutes in light traffic. Chargeable taxi and limousine service available.

Layout Description

The Harbour Hotel and Residence is a tower building of fifty two floors, with an additional adjoining building of five floors which has a rooftop pool and spa. Studio apartments, valet parking facilities and the Counter Culture 24 hour deli, café and bakery are below. The hotel Reception and lobby are situated in the larger main building, they can be reached either from the street or from the internal valet parking area which connects the two buildings together. Reception is to the left as you enter the building whilst the Concierge and Guest Relations desks are to the right, the guests lifts are at the rear of the lobby. The spa, pool gym and az•u•r , an organic restaurant specialising in Mediterranean food, is located on the 5th floor while The Observatory, a fine dining restaurant is situated on the 52nd floor and offers panoramic views. There Is a Business Centre on the 3rd floor with Executive Boardroom on the 4th.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, Afrikaans, French, German, Hindi, Indonesian, Japanese, Punjabi, Russian, Tagalog, and several other languages spoken.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	24 hours All major currencies exchanged. There is a limit imposed by the hotel of 2000 Dhs per transaction per day.
Taxis Arranged	Street taxis can be arranged on request. There can sometimes be a short wait.
Tours Arranged	A full range of tours and tailor made packages can be organised through the Arabian Adventures Tour Desk or the Concierge to include: Abu Dhabi City Tours Al Ain City Tours Camel Riding Desert Safaris Dhow Tours Dinner Cruises Dubai City Tours Fishing Trips Liwa Full Day Safaris Night At The Races Oman Dhow Tour Sand Skiing Sharjah and Ajman City Tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	24 hours
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements, including restaurant reservations, limousines, car rental, airport transfers.
Medical Facilities	Staff are trained to administer first aid for minor incidents. The hotel has its own wheelchair and defibrillator. A doctor is available 24hours a day with a typical response time of within 1 hour, according to the hotel.
Parking	Complimentary valet underground parking for 120 cars, with an additional 150 underground spaces for self drive parking.

Cranley Comment

The lobby area for the hotel has a long Reception desk to one side with the Concierge and Porters desk conveniently situated close to the entrance door. There is a Guest Relations desk situated to the rear of the lobby, close to the guest lifts, which ascend the 52 floors of the hotel. An additional lounge area is situated to the left which has access to the enclosed valet parking area. Counter Culture is situated on the other side of this plush car park entrance. The décor of the lobby features natural stone on both the floors and walls, modern dark wood grained panelling surrounds the reception and travel desk areas with clusters of seating arrangements and low level coffee tables situated on the perimeter of the lounge.

Shops & Amenities

Description

Counter Culture – deli, bakery, kitchen provisions, personal and baby items.
24 hours

Cranley Comment

Counter Culture restaurant is situated on the ground floor level, past the valet parking area and has a range of up market kitchen essentials, oils, pasta and dairy products available. Fresh bread is baked daily. Within a short walk there is a larger supermarket situated on the waters edge of the Marina, which has a large selection of imported and local products. There is a three times daily shuttle service to the Mall of the Emirates which has a wide range of shops, boutiques and family oriented outlets.

Rooms, Suites & Villas

Number of Floors	52
Total Rooms	261
Elevators	5
Rooms per Elevator	52
Total Staff	350
Staff per Room	1.3

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Subject to availability to 18:00
Smoking Rooms	89 Smoking rooms available Studio - 12 Two Bedroom Suites – 55 Three Bedroom Duplex Suites – 2 Three Bedroom Suites -16 Three Bedroom Family Suites – 2 Four Bedroom Penthouse Suites– 2
Room Service	Available 24 hours a day 06:00 to 11:00 Breakfast 11:00 to 23:00 Lunch and Dinner 24 hour smaller dining menu 24 hour children’s menu
Laundry Service	A next day, same day and express dry cleaning and laundry service is available. Laundry; handed in before 09:00 will be returned before 19:00, seven days a week. Dry Cleaning; handed in before 09:00 will be returned before 19:00, seven days a week. Pressing; is available between 09:00 and 19:00 seven days a week. Express Service; incurs an extra charge, items handed in before 11:30 will be returned within 4 hours. Shoe-shine service is available (complimentary).

Cranley Comment

The décor in all the studios and suites follow a similar style with ebony free standing furniture, marble floors and soft furnishings in tones of gold and aqua blue. The living rooms have large plasma televisions, Sea View Suites have the added advantage of a balcony, while Classic Suites have views over neighbouring buildings. The kitchens are large and have a range of modern appliances, a full room service menu is also available. Each bathroom is fully tiled and has a bath with shower over it, single vanity basin unit and bidet. Two bedroom suites and above have an additional maids room with shower and roll out bed.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Studio	24	Sea	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI line Voice mail WiFi on request (chargeable) High speed internet access (chargeable) 3 pin square British sockets 2 pin round European sockets Plasma television International Satellite TV Movie channels DVD/CD player iPod docking station Radio/alarm Large windows Double closet Suit/Trouser butler Iron and ironing board Shoe shine service (complimentary) Large safe suitable for laptop Safe deposit boxes at Reception (complimentary) Mini-bar Tea and coffee making facilities Complimentary (regional) daily newspapers Turndown service Down duvet Hyper allergenic pillows Pillow menu En-suite shower room Single vanity basin unit Bathrobes Slippers Retractable drying cord Hairdryer Luxury L’Occitane toiletries Kitchenette with sink Fridge/freezer 2 ceramic hobs	2 adults and one cot	40

Cranley Comment

Studios are situated on the 1st and 2nd floors of the shorter building of the hotel, they would be ideally suited to short stay travellers who do not require large kitchen facilities. Each has a sea view overlooking the marina and sea and is reached via the internal valet parking area. The Studios have marble floors with a kitchenette to one side which includes a breakfast bar, sink and two hotplates. The open plan living area has a settee, low level coffee table and an additional small round dining table. Additionally there is an ebony coloured desk, large separate bookcase, television stand with plasma television DVD/CD player and king size bed. The studio décor is in contrasting light browns and golds. The small en-suite shower room has a jet shower, basin unit and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Classic Suite	6	Neighbouring Buildings	As for the Studios with the added benefit of: Guest cloakroom Separate lounge area Additional plasma screen TV Additional DVD/CD player Dining table with 4 chairs Dressing area En-suite bathroom Bath tub with fitted jet shower Shaving/make up mirror Shaving point Fully equipped and fitted kitchen with: Fridge/freezer Dishwasher Microwave Cooker Filter coffee and tea making facilities Washing/drying machine in separate area	3 adults	90

Cranley Comment

One Bedroom Classic Suites are functionally furnished for short stay tourists and business travellers or longer staying guests, each has views of the neighbouring buildings. The suites have a small entrance hall leading to an open plan living and dining room, the rooms have high ceilings with light grey marble floors and are furnished with a light beige and aqua settee, dark wood free standing coffee table, occasional lamps and a dining table with four chairs. The modern prints and rugs blend with the brown, cream, aqua and gold colour scheme throughout the suite. The well proportioned kitchen is fully equipped, with a range of modern appliances, and cooking utensils. The bedroom has large windows, a dark wood desk, matching sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled, with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Classic Suite	50	Neighbouring Buildings	As for the One Bedroom Classic Suites with the added benefit of: Guest cloakroom with shower Dining table with 6 chairs Additional twin bedroom Additional bathroom Maids room	5 adults	160

Cranley Comment

The Two Bedroom Classic Suites have views over neighbouring buildings and are similar to the One Bedroom Suites with the added benefit of an additional guest twin bedroom and additional family bathroom The living rooms have high ceilings and light grey marble floors and are furnished with a light beige and aqua settee, dark wood free standing coffee table, occasional lamps and a dining table with six chairs. The modern prints and rugs blend with the brown, cream, aqua and gold colour scheme throughout the suite. The well proportioned kitchen is fully equipped, with a range of modern appliances, and cooking utensils. The master bedroom has large windows, a dark wood desk, matching sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower over it and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Marina View Suite	61	Marina	As for the One Bedroom Classic Suites with the added benefit of: Guest cloakroom with shower Dining table with 6 chairs Additional twin guest en-suite bedroom Maids room	5 adults	160

Cranley Comment

Two Bedroom Marina Suites have views over the new internal marina development and are similar to the One Bedroom Suites with the added benefit of an additional guest twin bedroom en-suite with bath and shower over. The living rooms have high ceilings with light grey marble floors and are furnished with a light beige and aqua settee, dark wood free standing coffee table, occasional lamps and a dining table with six chairs. The modern prints and rugs blend with the brown, cream, aqua and gold colour scheme throughout the suite. The well proportioned kitchen is fully equipped, with a range of modern appliances, and cooking utensils. The master bedroom has large windows, a dark wood desk, matching sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Sea View Suite	60	Sea	As for the One Bedroom Classic Suites with the added benefit of: Guest cloakroom Dining table with 6 chairs Balcony Additional twin guest en-suite bedroom Maids room en-suite shower room	5 adults	160

Cranley Comment

The Two Bedroom Sea View Suites are similar to the One Bedroom Suites with the added benefit of an additional guest twin bedroom en-suite with bath and shower over. Sea view suites also have a balcony leading from the open plan living/dining room. The living rooms have high ceilings with light grey marble floors and are furnished with a light beige and aqua settee, dark wood free standing coffee table, occasional lamps and a dining table with six chairs. The modern prints and rugs blend with the brown, cream, aqua and gold colour scheme throughout the suite. The well proportioned kitchen is fully equipped, with a range of modern appliances, and cooking utensils. The master bedroom has large windows, a dark wood desk, matching sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Three Bedroom Classic / Duplex Suite	6	Neighbouring Buildings	As for the One Bedroom Classic Suites with the added benefit of: Accommodation on two floors Dining table with 8 chairs Dedicated desk on landing Additional queen en-suite bedroom Additional twin en-suite bedroom Luggage store Maids room with laundry area	7 adults	220

Cranley Comment

Three Bedroom Duplex Suites have an entrance hall and guest cloakroom with shower, large kitchen and open plan living/dining area which has walls along two sides, with a large curved window which overlooks the neighbouring buildings and forms the final side of the room. They have marble floors, beige coloured furniture interspersed with aqua marine and ebony coloured free standing furniture The dining table and chairs comfortably sits eight and the living area has a settee with two chairs. The landing above has a small area with a dedicated desk and chair, in addition to a twin and queen en-suite bedroom. The master en-suite bedroom has ebony coloured matching furniture and sleigh bed, with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Three Bedroom Marina View Suite	22	Marina	As for the Two Bedroom Marina Suites with the added benefit of: Larger living/dining area Dining table with 8 chairs 2 balconies Additional queen guest en-suite shower room	7 adults	220

Cranley Comment

Three Bedroom Marina Suites have a wide entrance hall with kitchen and guest cloakroom leading from this. The wide open plan living room has a central seating area and a dining table with eight chairs to the rear of the room. Marina living rooms benefit from two balconies, one on either side of the room, which overlook the internal marina. The Three Bedroom Marina Suites have a queen en-suite shower and a twin en-suite bathroom. The master en-suite bedroom has ebony coloured matching furniture and sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Three Bedroom Sea View Suite	20	Sea	As for the Two Bedroom Sea View Suites with the added benefit of: Larger entrance hall Larger kitchen Dining table with 8 chairs Additional queen en-suite bedroom	7 adults	220

Cranley Comment

Three Bedroom Sea View Suites have a long entrance hall with ‘L’ shaped living/dining room and a balcony overlooking the sea. Three Bedroom Sea View Suites have queen and twin guest bedrooms each with an en-suite bathroom. The master en-suite bedroom has ebony coloured matching furniture and sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Three Bedroom Sea View Family Suite	6	Sea	As for the Three Bedroom Sea View Suites with the added benefit of: Additional family / television room Additional bathroom	7 adults	260

Cranley Comment

Three Bedroom Family Suites have the same layout as a Three Bedroom Sea View Suite with a large kitchen and an ‘L’ shaped open plan living/dining room with a balcony overlooking the sea. They also benefit from an additional separate family sitting room which has a large plasma television and settees, low level coffee table and an additional bathroom leading from this. The Three Bedroom Family Suites have queen and twin guest bedrooms, each with an en-suite bathroom. The master en-suite bedroom has ebony coloured matching furniture and sleigh bed with Frette linen and an additional plasma television. The en-suite bathroom is tiled with a single recessed vanity basin unit, bath with jet shower and luxury L’Occitane En Provence toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Four Bedroom Penthouse Suite	6	Sea and Marina	As for the Three Bedroom Sea View Suites with the added benefit of: Two suite entrances Dining table with 10 chairs Large study Fully equipped modern kitchen with breakfast bar Butler service Master en-suite with: Sitting area Desk Dressing Area Jacuzzi Separate jet shower Separate toilet closet Double vanity unit En-suite queen Additional television Double vanity basin unit Jacuzzi Separate shower Separate toilet closet 2 en-suite twins Additional television Double vanity basin unit Jacuzzi Separate shower Separate toilet closet Single En-suite Bedroom (no natural light) Single basin vanity unit Bath with hand held shower	7 adults	400

Cranley Comment

The Four Bedroom Penthouse Suites have a contemporary design, each having a large open plan living area and large dining room with a table for ten guests and a study area. The large open plan space is sub sectioned by use of dark wood open panelling so one can see from each section of the living area to the next. The living area has marble floors and furniture with clean lines and a large low level coffee table. Leading from the crisp white dining area is a modern kitchen with breakfast bar which has been fitted with a range of electrical appliances and cooking utensils. There are two twin and one queen en-suite guest rooms which have large bathrooms, separate showers and Jacuzzi baths. The additional single guest room has no natural light and an en-suite bathroom. The master bedroom has a sitting area and dressing area. All of the en-suite bedrooms are decorated with high quality finishes and have spacious bathrooms.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Harbour Hotel's three restaurants offer a very varied and unusual choice of dining experiences. Counter Culture, just off the lobby area, is a 24 hour deli, bakery styled restaurant which is flexible in approach. You can pick and mix from the counters or request your favourite meal which will be made to order providing the kitchen has the ingredients in stock. az•u•r has a cooling Mediterranean atmosphere, located on the 5th floor, it specialises in organic Mediterranean cuisine. The Observatory, located at the top of the hotel on the 52nd floor has panoramic views of the surrounding area and produces creative cuisine in a fine dining atmosphere.

Counter Culture

Restaurant Type	International buffet / bespoke
Restaurant Capacity	140 total (of which 70 are inside and 70 are on the terrace)
Opening Times	24 hours Buffet selection is not restrictive to timings. Breakfast 06:30 to 10:30 Lunch 12:00 to 15:30 Dinner 19:00 to 22:30 Late night 22:30 to 06:30
Dress Codes	Casual No swimwear

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas on the terrace only.
Children’s Facilities	High chairs available Smaller portions available Home favourites on request! Colouring books and pencils
Breakfast Options	Main breakfast times 06:30 to 10:30. Also available during all opening hours: American Continental English

Cranley Comment

Counter Culture is a popular, flexible restaurant situated to the left of the lobby area. The restaurant offers a mix of daily International deli style buffet dishes and bespoke cuisine which can be made to order at the customer’s specifications. To one side of the restaurant is a fresh coffee counter which also sells beans to take away. The main delicatessen, hot counter and bakery counter run the full length of one wall and also have a number of essential cooking ingredients on display. Guests may dine at one of the many tables which are placed centrally in the restaurant or on the terrace. The display at the delicatessen counter changes depending on the time of day, although dishes are not restrictive to timings. The daily chefs' specials board has a selection of hot and cold dishes and guests can also request their own favourites which will be made and priced individually depending on ingredients and their availability that day. This allows for complete flexibility from breakfast options to pasta, fish and meat dishes cooked as if from home at any time of day. Counter Culture, in addition to being a restaurant, also sells a variety of fresh deli produce, breads, cooking oils, cereals, condiments and dressings for guests to use within their own suites.

az•u•r

Restaurant Type	Organic Mediterranean A la carte
Restaurant Capacity	150 total (of which 120 are inside and 30 are on the terrace)
Opening Times	Lunch 12:00 to 15:00 Light Dishes 15:00 to 18:00 Dinner 19:00 to 22:30
Dress Codes	Smart Casual Smart shorts with shirts allowed.

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas on the terrace only.
Children’s Facilities	High chairs available Smaller portions available

Cranley Comment

az•u•r , an organic restaurant specialising in Mediterranean food is located on the 5th floor of the hotel and also enjoys a terrace overlooking the inshore marina area. The main restaurant has a central open kitchen with a small bar behind, as well as tables in front and to each side of the bustling kitchen. The refreshing décor is a mixture of crisp white linen, turquoise chairs, gold bench seating and dark wood columns and is highlighted by pink neon lights in discreet places. There are a number of healthy options with salads being made at the table. More substantial dishes include 'Braised Lamb Shank', veal or lamb tagne, a number of grills and fresh home made pasta. As an ‘afterthought’ a number of table side flambés are available including traditional 'Crêpe Suzette'.

The Observatory

Restaurant Type	Fine Dining A la carte
Restaurant Capacity	100
Opening Times	Lunch 12:00 to 15:00 Dinner 19:00 to 23:00
Dress Codes	Smart Casual No shorts, swimwear or sports wear

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.

Cranley Comment

The Observatory has a commanding position on the 52nd floor of the hotel with windows completing this circular shaped restaurant which overlooks the sea, Jumeirah Palm Island and the inshore Marina area. The restaurant flows from one section to another, with a cocktail bar and casual seating arrangements at the entrance, through to a fine dining area and a more secluded dining area. In keeping with the name, there are a number of traditional, brass, 'ships telescopes' which are strangely in keeping with the modern style and décor with its unusual lighting, black linen and wall coverings, and a mixture of cream and red seating. The menu features an unusual chemistry of food with intense flavours which are produced without any use of seasoning. Seasonal specialities include Coconut Vichyssoise, Lobster Inverted Rice, and Electric Ice Cream!

Bars

Number of Bars

The Observatory

Bar Type	Cocktail bar
Bar Capacity	35
Opening Times	Lunch 12:00 to 15:00 Dinner 17:00 to 23:00
Dress Codes	Smart Casual No shorts, swimwear or sports wear

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	Under 18’s are not allowed

Cranley Comment

The Observatory bar is located on the 52nd floor of the hotel within the restaurant and has panoramic views over the sea and Jumeirah Palm Island. The circular shape of the whole venue is echoed in one area with a large illuminated curved cocktail bar with bar stools. There are two low level seating areas with casual chairs and pouffes. During the day, light streams in through the windows and at night the shoreline and buildings twinkle beyond. A substantial range of cocktails, wines and champagnes are available in this sophisticated environment.

Business & Event Facilities

Wireless Internet

Wireless Internet is available in the:
Lobby area
Meeting rooms
Business Centre
Counter Culture restaurant
Suites
Chargeable, access cards are obtainable from the Reception.

In-Room Services

High speed internet connection
WiFi connectivity (on request)
Chargeable, access cards are obtainable via the internet or from Reception.

Business Centre

The modern Business Centre is located on the 3rd floor and is available to guests on a 24 hour basis although not always manned. Equipment and facilities include:

3 computer workstations with internet connections
1 meeting room
Printer colour / black and white
Fax
Lap top hire
Typing
Binding
Translation services
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Executive Boardroom	45	9.0 x 5.0 2.3	-	-	-	-	15	-	-
Business Centre Boardroom	6	12.5 x 4.5 x 2.1	-	-	-	-	4	-	-
Suites (various)	Undefined	9.5 x 6.2 x Undefined	25	25	25	25	25	25	25

The Harbour Hotel and Residence has two meeting spaces which are suitable for small business meetings.

Meeting rooms:
There are two meeting rooms available in the hotel, one is situated in the 3rd floor Business Centre while the other is located on the 4th floor, both are accessible by lift and neither have natural light. The meeting rooms are decorated in a modern style, with crisp clean lines and leather executive boardroom chairs. The Executive Boardroom has the additional benefit of audio visual facilities.

Suites (various):
A large number of the Suites within the hotel are available for meetings, small receptions and private dinners which allow the use of private facilities including the use of the kitchens. The Suites can be configured to individual requirements.

Facilities and equipment for the Harbour Hotel and Residence include:

High speed internet connection, modem lines, WiFi, air conditioning, telephone points, projector, television monitors, DVD player, VCR, flip chart and markers, whiteboard, lectern.

Cranley Comment

The Harbour Hotel and Residence has two modern meeting rooms. The larger Executive Boardroom is situated on the 4th floor and has a small modern reception area. The second meeting room is located in the well equipped modern Business Centre on the 3rd floor. Many of the individual suites are available for larger meetings with break out rooms, receptions or small private luncheon and dinner parties depending on individual needs.

Children’s Facilities & Clubs

Restaurant Facilities	See Restaurants
Playground	There is a small plastic climbing frame situated next to the children’s pool for use by very small tots.

Children's Pool

See Pools

Babysitting service

Hotel staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception.

Cranley Comment

Although there are no special clubs at the Harbour Hotel and Residence guests will enjoy the space that each apartment has. The Counter Culture restaurant is able to provide special home cooked children's favourites and there is a chargeable baby sitting service which is run by hotel staff. The children’s pool has a small climbing frame which is suitable for younger people and some small toys are available.

Beaches

Le Royal Meridien

Location	Complimentary beach and pool access. Approximately 2 minutes in light traffic. Complimentary, 13 times daily shuttle transfers. Chargeable taxi and limousine service available.
Private/Public	Private
Size/Frontage	120 metres by 70 metres

Facilities	Plastic sun loungers, straw parasols, showers, watersports centre, pool bar and lawn area
Safety	Lifeguards on duty

Cranley Comment

The beach is a sizeable area ensuring there is enough space for all guests and is open from 08:15 to sunset. There is a bar set on a patio where guests can sit, relax and enjoy drinks. The beach has a number of palm trees, sun beds, wood and straw parasols. Between the beach and pool area is a large lawn area for those guests who prefer a beach view without the sand.

Pools

Pool

Opening Times	07:00 to 21:00
Temperature	Temperature is controlled at 29 degrees celsius.
Depths	1.40 metres constant depth.
Size	15.5 metres long x 5.5 meters wide

Facilities	Plastic/steel sun-beds Umbrellas Pool showers Organic menu Towels Changing rooms, shower & WC Steam room, sauna and Jacuzzi
Safety	Lifeguards on duty during opening hours.

Cranley Comment

The outdoor pool is situated on the 5th floor of the hotel within the ‘timeless spa’ and health club area. The pool and terrace area overlooks the sea and marina. The pool is kidney shaped with a constant depth of 1.40 metres, there are a number of sun loungers surrounding the pool and guests may also enjoy juices, spirits and organic food which is served from the az•u•r restaurant. There are changing rooms, lockers and showers available within the spa facility which also has a sauna, steam room, Jacuzzi and gym.

Children's Pool

Opening Times	07:00 to 21:00
Temperature	Temperature is controlled at 29 degrees celsius.
Depths	0.55 metres constant depth.
Size	3.86 metres diameter

Facilities	Small child's plastic climbing frame with slide. Plastic swimming pool balls and toys.
Safety	Lifeguards on duty during opening hours.

Cranley Comment

There is a circular pool situated between the main pool and the towering hotel building which helps to offer some shade. The pool is on a slightly raised platform which is useful with tiny tots who may wish to explore the area but can not manage the steps which has rubber matting to soak up any water. To one side of the children’s pool there is a small plastic climbing frame which is suitable for the under fives, a bag of soft pool toys is also available.

Sports & Gym

Gym & Health Club

Opening Times	06:00 to 21:00
Description	Harbour Hotel and Residence facilities include: 2 Lifecycle 95CE 2 Cross Trainers 2 Treadmill 1 Concept II Rower 1 Chest Press 1 Seated Row 1 Shoulder Press 1 Lat Pulldown 1 Powerplate 1 Leg Curl 1 Leg Extension 1 Vertical Knee Raise 1 Flat Bench 1 Vertical Dumbbell 2 Exercise Mat 2 Yoga Mat 2 Push-up stand 1 Aerobic Gym Ball 1 Medicine Ball Ladies’ and gents’ changing rooms Towels Water
Size	22.5 x 5.0 metres

Cranley Comment

The gym is situated within the ‘timeless spa’ facility on the 5th floor of the hotel. It is centrally placed within the spa and is rectangular in shape, with frosted glass along one side, mirrored alcoves which separate the equipment areas and with windows which overlook part of the pool area. Separate changing facilities are shared with the spa which includes a Jacuzzi, sauna, steam room, rest area and relaxation room.

Golf

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	5 kms
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Montgomerie Dubai

Description

Covering more than 265 acres of landscaped turf, gardens and lakes, this spectacular golf course provides the player with undulating "links land" style fairways which challenge and intrigue all levels of player. Placement of the drive to the generous fairways remains the cornerstone of any good round. The flat landing area of each fairway can be challenging to find, but a rewarding adventure. With 14 lakes and 81 bunkers, The Montgomerie Dubai, the first and only example of the association between golfing great Colin Montgomerie and Desmond Muirhead, adds a distinctive variety to the golfing landscape of the region.

One of the signature holes is the par 5 fourth, dubbed the Snake hole for its saddleback fairway which doglegs towards the green, with 2 bunkers behind forming the eyes of the snake. Further on, the par 5 ninth, with water down the left, is a tough finish to the opening half. The par 3 thirteenth, a hole designed in the shape of the UAE, boasts a 360 degree teeing area around an island fairway and green, allowing for a completely different golf hole to be played every time. However, it is the par 5 eighteenth that offers a more classic test. At 656 yards it is a monster and, with water protecting the front of the green, it defies even the best player to hit the green in two.

Website: www.themontgomerie.com
Phone: +971 4 390 5600

Location	4.5 kms
Holes	18
Length/Par	7396 Yards, Par 72, sss 75

Facilities

Driving range
Teaching academy
9 hole par 3 Academy course
5 star hotel accommodation
3 restaurants
Cigar lounge
Angsana Spa,
Fitness centre
Outdoor swimming pool
Extensive function areas.

Spa

Name of Spa	'timeless spa'
Opening Times	09:00 to 21:00

Facilities

Timeless Body Treatments

Timeless Signature Body Treatment - 90 minutes
Serenity Salt Therapy and Massage - 90 minutes
Marine Contouring Body Wrap - 80 minutes
Marine Detoxifying Body Wrap - 80 minutes
After Sun Soother - 60 minutes
Energy Reviver - 60 minutes
Jojoba Body Polish - 45 minutes.

Timeless Facials

Sea Creation Facial - 90 minutes
High Skin Refiner Facial - 90 minutes
Thermal Infusing Facial - 75 minutes
Marine Mineral Facial - 60 minutes
“Timeless” Frankincense Facial - 60 minutes
Sensitive Skin Facial – for the highly sensitive - 60 minutes
Men’s Facial - 60 minutes
Eye Treatment - 45 minutes.

Timeless Hands & Feet

Regenerative Hand Therapy – 30 minutes
Spa Manicure - 30 minutes
Refreshing Foot Therapy - 30 minutes
Spa Pedicure - 30 minutes

Timeless Massages

Swedish Massage – 60 minutes and 90 minutes
Hot Stone Massage - 60 minutes and 90 minutes
Hawaiian Lomi Lomi Massage - 60 minutes and 90 minutes
Deep Tissue Massage - 60 minutes
Reflexology - 60 minutes
De-stress Back Massage - 45 minutes
Mother-to-be Massage

Spa Therapy Packages

Rejuvenate - 120 minutes
Jet Lag Recovery – 120 minutes

6 Treatment rooms with separate facilities for ladies’ and gents’
4 ladies’ treatment rooms with private shower
2 gents’ treatment rooms with private shower
Relaxation rooms
Saunas
Steam rooms
Jacuzzis
Showers and changing rooms

Cranley Comment

The 380 m2 ‘timeless spa’ is situated on the 5th floor of the hotel. The reception area also facilitates the gym facilities and the pool. The ladies' treatment rooms are situated to the left of the facility and gym, while the gents' treatment rooms are located to the right. Each have relaxation rooms, saunas, steam rooms, Jacuzzis, showers and changing rooms with direct access to the outdoor pool area. The spa areas have subdued floor and ceiling lighting, candles, and light wooden floors and finishes. The well proportioned treatment rooms have private showers and a mix of modern and Oriental features.

Special Needs

Communal Areas

Guests arriving at the Harbour Hotel and Residence can avoid the five entrance steps by using the indoor valet parking area to the side of the building. At this point of the hotel the lobby leads off to the right and Counter Culture restaurant is found to the left. This Deli styled restaurant has a lift to the side of the ten steps at the entrance to assist guests who may have difficulty climbing stairs. az•u•r restaurant, situated on the 5th floor of the hotel has two shallow well lit steps in two areas of the restaurant with the remaining seating either on the level central area of the restaurant or on the terrace.

Rooms & Bathrooms

The Harbour Hotel and Residence has two specially adapted guest suites with two bedrooms each and a neighbouring buildings view. Both were undergoing refurbishment at the time of writing this report but we are told “the bathrooms have showers with grab rails and a shower seat”.

As they stand, two bedroom suites have wide entrance doorways, separate living room/dining room, large fully fitted kitchen and a master bedroom and additional guest room.

Restaurants & Catering

There are three restaurants within the hotel, all of them, including the Observatory on the 52nd floor have free standing and bench seat furniture. Counter Culture, a deli styled restaurant situated in the lobby/indoor valet parking area of the hotel has a lift to the side of the ten steps at the entrance to assist guests who may have difficulty climbing stairs. az•u•r restaurant, situated on the 5th floor of the hotel has two shallow well lit steps in two areas of the restaurant with the remaining seating either on the level central area of the restaurant or on the terrace. All the restaurants are very adaptable with their food approach, Counter Culture will prepare bespoke dishes and az•u•r uses fresh organic produce whilst the Observatory does not use any additional additives including salt in any of its dishes. Guests should notify the staff of any special dietary requirements at the time of placing orders.

Recreation Facilities

Recreation facilities at the Harbour Hotel and Residence all focus around the 'Health Club' which is situated on the 5th floor of the hotel. All facilities have level access including the gym and pool, the ‘timeless spa’ has good sized treatment rooms with private showers, however, the changing rooms and Jacuzzi area are a little on the compact side.

Visual & Hearing Aids

There are no special facilities available to guest guests who are either visually impaired or hard of hearing. Assistance dogs are welcome within the hotel and guests should notify the hotel at the time of booking.

Cranley Comment

Generally speaking, the public areas within the Harbour Hotel and Residence are wheelchair user friendly. The selection of three restaurants within the hotel offers varied cuisine and all have an adaptable approach. The hotel has its own wheelchair and defibrillator, staff are trained in first aid and will offer assistance as required, although they are not fully trained in certain aspects of care. Assistance dogs for the partially sighted and hard of hearing are welcome.

Environment

Measures

Recycling

Cranley Comment

The Harbour Hotel and Residence has a good recycling policy in place. Paper and cardboards are sent to a mill in Al Quoz, plastics and bottles are sent directly to a company called Eco Plastics who have a large recycling plant. Waste oils from the kitchens are collected by a concern called ‘Clean Earth’ who dispatch cooking oils to the sub-continent which is then used for the preparation of soaps etc. The hotel is keen to find other environmentally friendly methods of saving energy and reducing the use of water.

Harbour Hotel and Residence, Dubai, Report Details

First Review - 14th September 2008

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