Flora Creek Hotel Apartments, Dubai

The Cranley Report

Flora Creek Hotel Apartments

Flora Creek Hotel Apartments, Dubai

Hotel Address

PO Box 119062
Dubai
United Arab Emirates

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Cranley Rating

Flora Creek Hotel Apartments

Photo 1 of 28. Click to enlarge

Hotel Summary

Category

Hotel Apartments

Hotel Opened

2007

Cranley Summary

Flora Creek Hotel Apartments are full service apartments, located in the Port Saeed area of Deira City. They are close to the Floating Bridge and the Dubai Creek Golf and Yacht Club, where they have a view of the historic Dubai Creek. Deira City Centre Mall is close by and the hotel apartments are only a few kilometres from the airport. There are 180 apartments in total, ranging from Studio Deluxe to Two Bedroom Privilege, where guests have a number of additional services included in the price. All apartments have broadband internet connection and flat screen TV's in the lounge and bedrooms. As well as the apartments being fully equipped for self catering, there are dining options at Flora Creek Hotel Apartments with the Olive Tree restaurant, which has an extensive a la carte menu and in the lobby lounge's West End Café. The hotel apartments have a business centre and four meeting rooms and for leisure there is a swimming pool, with saunas and steam rooms, as well as a spa and a gym. There is good parking availability onsite.

Hotel Location & Layout

Location Description

Flora Creek Hotel Apartments are located in the Port Saeed area of Deira City, close to the Floating Bridge and with an excellent view of the historic Dubai Creek. The area immediately surrounding the hotel apartments is largely residential, with other hotels close by, including the Flora Park Hotel Apartments just 200 metres away. Dubai Golf and Yacht Club is a very short distance away across the road and there are numerous shops and restaurants within a few minutes walk or taxi ride. Dubai International Airport is also just a few minutes away by taxi.

Airports
Distance	4 km
Airport Transfers	Taxi transfers available Complimentary limo transfers for Privilege customers

Cities and Sights
Distance	1 km
City/Sight Transfers	Taxi transfers available

Layout Description

The hotel apartments overlook Dubai Creek, with the main entrance just off the main road. The 12 storey building has all of its communal facilities on the ground floor and mezzanine floor, with all guest apartments on floors 1 to 12. Floor 12 is reserved for guests who have purchased the Privilege package. The Olive Tree restaurant is at mezzanine level, as are all of the meeting rooms, the business centre and the gym. At lobby level are the swimming pool and spa, the gift shop, beauty salon and the West End Café.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic and several other languages are spoken
Payment Methods	All major international credit cards and cash accepted
Foreign Exchange	24 hours All major currencies exchanged
Taxis Arranged	Street taxis can be arranged on request
Tours Arranged	There is a travel desk in the lobby, where guests can book a whole range of trips including: Desert Safari Dhow Cruise Dubai City Tour Dubai by Night Abu Dhabi Tour Sharjah Tour Al Ain Tour Helicopter Ride Balloon Ride Wild Wadi Water Theme Park Wonder Bus Tour

Guest Relations	Standard
Concierge Services	Standard
Medical Facilities	Doctor on call 24 hours, with a typical response time of 30 minutes according to the hotel .
Parking	The hotel has its own car park, with spaces both at ground level and at basement level below the building. Parking is complimentary, with space for 110 cars. Valet parking is available.

Cranley Comment

The hotel entrance is set off the main road and there are steps up to the doors, as well as a ramp either side. There are two sets of double sliding glass doors and guests find themselves in a lobby area that has a white marble tiled floor with a brown swirling pattern. The entrance is overlooked from the mezzanine floor above, which creates an impression of a large open lobby area. The three lifts are opposite the entrance, whilst the Reception and Cashier Desk is to the left. The Guest Relations Desk adjoins that. To the right of the entrance are the steps that lead into the lobby lounge area that becomes the West End Café. The salon and gift shops are either side of the lifts.

Shops & Amenities

Description

Gift Shop selling every day essential items
Open 10:00 to 22:00 Saturday to Thursday
Open 15:00 to 23:00 Friday
New Style Beauty Salon for ladies and men
Open 09:00 to 21:00
Closed on Fridays

Cranley Comment

There are two amenities for guests in the hotel; the gift shop, which has a small range of essential items and the beauty salon, which offers hair and beauty treatments for ladies and men in separate rooms. The hotel apartments are located in Port Saeed, part of Deira City. The Deira City Centre Mall, with its choice of over 300 shops, restaurants and children's entertainment centre is only a short distance away. Also within easy reach by car is the Wafi City Shopping Mall, with an extensive range of shops, restaurants, cafés and a spa facility.

Rooms, Suites & Villas

Number of Floors	12
Total Rooms	180
Elevators	3
Rooms per Elevator	60
Total Staff	140
Staff per Room	0.8

Check-in Time	15:00
Check-out Time	12:00
Late Checkout	Subject to availability at a supplement. Privilege guests can check-out up to 16:00 at no extra charge, subject to availability.
Smoking Rooms	There are no non smoking apartments
Room Service	24 hours with a more limited menu during the night
Laundry Service	All items received by 09:00 will be returned the same day
Unique Features	Butler service for guests staying on the Privilege floor

Club or Executive Facilities

Guest on the Privilege floor will enjoy the following benefits, in addition to those enjoyed by all guests:
Complimentary Dubai airport transfers using one of the hotel's premium limousines
Express check-in and check-out
Privilege Floor butler available from 07:00 to 22:00
Free use of a laptop in the room with free internet connection
Fruit bowl with tropical fruits and handmade chocolates
Choice of room service breakfast or at the Olive Tree between 06:30 and 11:00
Complimentary tea or coffee at the West End Café from 16:00 to 18:00
1 complimentary set of laundry done every day
Complimentary shoe shine service
Late check-out up to 16:00 (subject to availability)
Discounts on the limo service, hotel spa and food & beverage
Discounts on DVD player rental
Selected in-house magazines

Cranley Comment

The hotel has three different sizes of accommodation available, with studios, one and two bedroom apartments. Within each of those categories there are also two different types, with Deluxe and Privilege apartments, all of which are located on the 12th floor. The significant difference with Privilege apartments is the items that are included in the package shown above, but the décor also differs slightly and Privilege apartments have stylish parquet flooring in the living areas, rather than floor tiles. All types of apartment are very spacious and all have large balconies. Apartments are accessed with a keycard, which is then used to operate the power supply in the apartment. Rather than having cards to hang on the door, all rooms have a button system to indicate when the guest should not be disturbed and when the room is to be made up.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Studio Deluxe	22	Creek	Air Conditioning Telephone Kitchen with: Breakfast bar and 2 stools Oven and hob Microwave Kettle Toaster Washer/dryer Ironing board and iron Sink unit Cutlery for 2 Crockery for 2 Glasses for 2 Saucepans Frying pans Lounge area with: Flat screen TV Corner unit sofa Coffee table Armchair Lamp Desk with internet connection Dining area with: Glass topped wooden table Four dining chairs Cabinet Bathroom with Bathtub and shower over WC Washbasin Bidet Bedroom area with king bed Bedside table and wall lights	2 Adults	59

Cranley Comment

There are 20 Studio Deluxe Apartments in Flora Creek throughout the building, but all with Creek view. The large Studio Deluxe Apartments have an entrance hall, with the bathroom as the first room. The bathroom is tiled mostly in white but with small coloured tiles on one wall. It has a bath with shower attachment, toilet and bidet. The fully equipped kitchen is next door and is furnished with cupboards in dark wood and a very effective grey tiled floor. The main living area has a white tiled floor with a large corner sofa unit sitting on a colourful carpet, facing the flat screen TV. The king size bed is in the corner of the studio, but has a good amount of space around it. There is a writing desk/dressing table in one corner. Overall, the Studio Deluxe offers a considerable amount of space for an apartment of its type.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Studio Privilege	2	Creek	As for Studio Deluxe with the added benefit of: Parquet flooring Different soft furnishings Bathrobes Bathroom scale Privilege benefits shown under Club or Executive features above	2 adults	59

Cranley Comment

There are 2 Studio Privilege Apartments in Flora Creek, both on the 12th floor with Creek view. The large Studio Privilege Apartments have an entrance hall, with the bathroom as the first room. The bathroom is tiled mostly in white but with small coloured tiles on one wall. It has a bath with shower attachment, toilet and bidet. The fully equipped kitchen is next door and is furnished with cupboards in a dark wood and a very effective grey tiled floor. The main living area has parquet flooring with a large corner sofa unit sitting on a colourful carpet, facing the flat screen TV. The king size bed is in the corner of the studio, but has a good amount of space around it. There is a writing desk/dressing table in one corner. Overall, the Studio Privilege Apartment offers a considerable amount of space for an apartment of its type.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Deluxe	110	Creek or Park	As for the Studio Deluxe with the added benefit of: Additional space Separate bedroom 2nd TV in the bedroom Computer connection in lounge and bedroom Utility room with washer/dryer Small room for ironing board and iron Guest WC and washroom Crockery and utensils for 4	2 adults and 1 child	76

Cranley Comment

One Bedroom Deluxe Apartments make up the vast majority of the rooms, with 110 of the total 180 apartments being in this category. The large One Bedroom Deluxe Apartments have an entrance hall, with the fully equipped kitchen as the first room. It is furnished with cupboards in a dark wood and a very effective grey tiled floor and grey work surface. The spacious lounge and dining area has a white tiled floor, with a circular glass topped wooden dining table near the kitchen. The lounge has a sizeable corner sofa unit, situated on a colourful carpet, facing the flat screen TV. The whole area is very roomy and the patio doors from the lounge lead to a very large balcony. There is a small hallway, off which is a guest toilet, a utility room containing the washer/dryer and another small room with an ironing board and iron. The bedroom has an ensuite bathroom, which is tiled mostly in white but with small coloured tiles on one wall. It has a bath with shower attachment, toilet and bidet. The bedroom has a king size bed and it faces the writing desk/dressing table, which has a flat screen TV. Overall, the One Bedroom Deluxe Apartment offers a considerable amount of space.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Privilege	10	Creek or Park	As for One Bedroom Deluxe with the added benefit of: Parquet flooring in the lounge area Different soft furnishings Bathrobes Bathroom scale Privilege benefits shown under Club or Executive features above	2 adults and 1 child	76

Cranley Comment

There are 10 One Bedroom Privilege Apartments, all of which are on the 12th floor. The large One Bedroom Privilege Apartments have an entrance hall, with the fully equipped kitchen as the first room. It is furnished with cupboards in a dark wood and a very effective grey tiled floor and grey work surface. The spacious lounge and dining area differs from the One Bedroom Deluxe Apartments in having parquet flooring and there is a circular glass topped wooden dining table. The lounge has a sizeable corner sofa unit, situated on a colourful carpet, facing the flat screen TV. The whole area is very roomy and the patio doors from the lounge lead to a very large balcony. There is a small hallway, off which is a guest toilet, a utility room containing the washer/dryer and another small room with an ironing board and iron. The bedroom has an ensuite bathroom, which is tiled mostly in white but with small coloured tiles on one wall. It has a bath with shower attachment, toilet and bidet. The bedroom has a king size bed and it faces the writing desk/dressing table, which has a flat screen TV. Overall, the One Bedroom Privilege Apartment offers a considerable amount of space.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Deluxe	33	Creek or Park	As for the One Bedroom Deluxe with the added benefit of: Additional space Second ensuite bedroom TV in each bedroom Computer connection in lounge and bedrooms Crockery and utensils for 6 Larger dining table and 6 chairs	4 Adults and 2 children	117

Cranley Comment

There are 33 Two Bedroom Deluxe Apartments that are spread throughout the hotel and approximately two thirds of them have a Maid's Room. The large Two Bedroom Deluxe Apartments have an entrance hall and a passageway leading off to the left and the right. To one side is the lounge and dining area and the other leads to the bedrooms. The spacious lounge and dining area has a white tiled floor, with a rectangular glass topped wooden dining table and six chairs near the kitchen. The lounge has a sizeable corner sofa unit, situated on a colourful carpet, facing the flat screen TV. The whole area is very roomy and the patio doors from the lounge lead to a very large balcony. There is a small hallway, off which is a guest toilet and a utility room containing the washer/dryer and ironing board/iron. The fully equipped kitchen adjoins the dining area and is furnished with cupboards in a dark wood and a very effective grey tiled floor and grey work surface. Each of the two bedrooms have ensuite bathrooms which are tiled mostly in white but with small coloured tiles on one wall. Each has a bath with shower attachment, toilet and bidet. The master bedroom has a king size bed and it faces the writing desk/dressing table, which has a flat screen TV. The second bedroom has twin beds, which also face a writing desk/dressing table with a flat screen TV mounted there. Overall, the Two Bedroom Deluxe Apartments offer a considerable amount of space.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Privilege	3	Creek or Park	As for the Two Bedroom Deluxe with the added benefit of: Parquet flooring in the lounge area Different soft furnishings Bathrobes Bathroom scale Privilege benefits shown under Club or Executive features above	4 Adults and 2 children	117

Cranley Comment

There are 3 Two Bedroom Privilege Apartments, all of which are on the 12th floor. The large Two Bedroom Privilege Apartments have an entrance hall and a passageway leading off to the left and the right. To one side is the lounge and dining area and the other leads to the bedrooms. The spacious lounge and dining area has parquet flooring, with a rectangular glass topped wooden dining table and six chairs. The lounge has a sizeable corner sofa unit, situated on a colourful carpet, facing the flat screen TV. The whole area is very roomy and the patio doors from the lounge lead to a very large balcony. There is a small hallway, off which is a guest toilet and a utility room containing the washer/dryer and ironing board/iron. The fully equipped kitchen adjoins the dining area and is furnished with cupboards in a dark wood and a very effective grey tiled floor and grey work surface. Each of the two bedrooms have ensuite bathrooms which are tiled mostly in white but with small coloured tiles on one wall. Each has a bath with shower attachment, toilet and bidet. The master bedroom has a king size bed and it faces the writing desk/dressing table, which has a flat screen TV. The second bedroom has twin beds, which also face a writing desk/dressing table with a flat screen TV mounted there. Overall, the Two Bedroom Privilege Apartments offer a considerable amount of space.

Restaurants & Cafés

Number of Restaurants

Olive Tree

Restaurant Type	International
Restaurant Capacity	110 plus 42 for private dining
Opening Times	All day dining Breakfast 06:30 to 10:00 Lunch 12:30 to 15:00 Dinner 19:00 to 00:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs Children's menu
Breakfast Options	Buffet A la carte

Cranley Comment

Olive Tree is the hotel's main restaurant and it offers all day dining. The restaurant is located at mezzanine level and is at the front of the hotel, so provides guests with a view of the nearby Dubai Creek. The restaurant is light and has a range of seating, with high backed booths that run alongside the windows and an unusual set of curved tables that form a circle around a central pillar. The remaining tables and chairs are spread around the room in a conventional style. Olive Tree offers a buffet breakfast, with an a la carte menu as an additional choice and also has a lunchtime buffet. In the evenings, the restaurant has an a la carte menu that includes soups, salads, fish and meat grills, as well as Indian, Chinese and Italian specialities. There is an enticing selection of desserts and beverages, including many different mocktails (non-alcoholic cocktails).

West End Café

Restaurant Type	Coffee Shop
Restaurant Capacity	22
Opening Times	24 hours
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children's menu
Breakfast Options	Pastries, hot and cold beverages

Cranley Comment

West End Café is the hotel's 24 hour coffee shop, based in the lobby lounge at the front of the hotel. It is a typical coffee shop, serving teas, coffees, juices, pastries and light snacks. The serving counter is in one corner and there are TV screens on the wall at either end. There are two desks with PC terminals for guests to use in one area of the coffee shop. Seating is in comfortable chairs and sofas that are set around low level tables. The West End Café is up two steps from the main lobby area and there is currently no alternative ramp access for mobility impaired guests.

Bars

Bar Comments

There are no bars as the hotel apartments do not serve alcohol.

Business & Event Facilities

Wireless Internet

Available in public areas, where it is chargeable and a password has to be obtained from Reception. Also available in the four meeting rooms on a complimentary basis as part of the meetings packages.

In-Room Services

Broadband connection in the lounge area and in the bedroom of the one and two bedroom apartments. Complimentary laptop provided in-room for use of guests on the Privilege floor.
Electrical sockets
Desk
Chair

Business Centre

3 PCs with internet connection
Secretarial services available covering:
Typing
Copying
Faxing
Printing

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Coral	61	11.6 x 5.3 x 2.5	40	25	35	25	20	25	40
Opal	49	9.2 x 5.3 x 2.5	-	-	-	-	16	-	-
Pearl	45	6.7 x 6.7 x 2.5	20	15	25	15	16	16	25
Amber	34	6.7 x 5.1 x 2.5	-	-	-	-	10	-	-

There are four rooms available for board meetings of up to 20 people, two of which cater for 20 or 40 guest functions. All rooms are equipped with the latest AV equipment and have both wireless and broadband internet connectivity. All forms of catering are available for each of the rooms.

Cranley Comment

The four meeting rooms are located on the mezzanine floor at the back of the hotel and all of them have natural light, with balconies for delegates to be able to go outside. The rooms also have two types of blinds at the windows, offering sheer protection as well as complete blackout if required. The hotel apartments has half and full day conference packages available that include food. The four rooms are all fully equipped for small meetings and conferences.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

A babysitting service is available on request at a charge. 24 hours notice is usually required for the service, which is provided by hotel staff.

Cranley Comment

Flora Creek Hotel Apartments do not have any special facilities for children, but the large apartments are easily able to cope with family groups and the restaurants are able to provide children's meals. Although the swimming pool does not have a children's section, it can be used by children when they are supervised by an adult.

Beaches

Al Mamzar

Location	11 km
Description	Al Mamzar Park looks out over a blue lagoon to the Emirate of Sharjah on one side and the Gulf on the other side. It is open daily from 08:00 to 23:00 and there is a nominal entrance fee.
Private/Public	Public
Size/Frontage	The park is a peninsula, in excess of one hundred hectares, that extends into the Persian Gulf. There are five different beaches, all with their own amenities including refreshments and children's climbing frames and swings.

Facilities	A small charge is levied for a sun bed, umbrella and towels. Swimming pool under shade (separate charge) BBQ facilities Refreshments on sale Showers Children's playgrounds Amusement arcade Volleyball Football goals
Parking	There is complimentary parking outside the park and a nominal charge is levied to bring your car into the park.

Cranley Comment

The park offers sheltered public beaches, swimming pools, pleasant green spaces, and designated picnic and barbeque areas. An ideal place to spend an afternoon, the park also features a spacious amphitheatre and children's playground area.

Pools

Pool

Opening Times	07:00 to 22:00
Temperature	Temperature is controlled at 30 degrees celsius
Depths	Max: 1.60 metres Min: 0.80 metres
Size	12 metres long 7 metres wide

Facilities	Wicker sunbeds Wooden tables Wicker chairs Poolside Juice Bar Jacuzzi Separate saunas and steam rooms for ladies and men Changing rooms with: Showers Toilets Lockers (large and small)
Safety	Lifeguards on duty whilst the pool is open

Cranley Comment

The indoor temperature controlled swimming pool is on the ground floor, with easy access from the lobby area. Guests enter a reception area, where the changing rooms have separate sauna and steam room facilities for ladies and men. The pool area is mostly under cover, although it is open at its far end to allow some natural light in. The largely rectangular pool is curved at one end, with steps down into the pool and at the opposite end it has an adjoining jacuzzi. The paved terrace area around the pool has a dozen wicker sunbeds and a few tables and chairs. The entrance to the hotel's Serenity Spa and Wellness Centre is at the far end of the pool. There is also a poolside juice bar in the corner.

Sports & Gym

Gym & Health Club

Opening Times	07:00 to 22:00
Description	Life Fitness Equipment 3 Treadmills 1 Bike 1 Recumbent Bike 2 Step Machines 1 Leg Curl 1 Leg Extension 1 Assisted Dip/Chin 1 Biceps and Curl 1 Lat Pulldown 1 Shoulder Press 1 Chest Press 1 Smith Machine 1 Biceps Curl 1 Pec Fly / Rear Deltoid Hammer Strength 1 Leg Press 1 Weights Bench Concept 1 Concept 2 Rower Free Weights Exercise Ball Benches 2 TV screens Towels Weighing scale Water Cooler Cold drinks for purchase
Size	12 metres x 9 metres

Cranley Comment

The well stocked gym is located at mezzanine level at the front of the hotel, but although there are windows on one side of the gym, there are blinds on the window. The gym has two part mirrored walls and a wooden floor and contains an extensive range of fitness equipment for its size. There is a reception desk immediately inside the gym, where guests sign in and obtain their towels. The water cooler, fridge and scales are all next to the reception desk. The gym has good air conditioning and there are two TV's, with one on each side of the room.

Golf

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	1 km
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	34 km
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Four Seasons Golf Club Dubai

Description

Opened in February 2005 the Four Seasons Golf Club Dubai continues to receive rave reviews about its design, condition and playability. This is a Robert Trent Jones II designed course, neighbouring the banks of the Dubai Creek and is only 2 minutes from Dubai Airport. The Four Seasons Golf Club provides a challenging round for seasoned golfers and assures recreational players a memorable experience. It features extensive use of water with 11 lakes and several smaller ponds with stunning views across the impressive Dubai Skyline.

Location	6 km
Holes	18
Length/Par	7,250 Yards Par 72 sss 74

Facilities

Driving range
Practice areas

Spa

Name of Spa	Serenity Spa and Wellness Centre
Opening Times	09:00 to 21:00

Facilities

Serenity Spa takes a holistic approach to physical and spiritual well-being, with Ayurvedic Treatments drawing on Asian traditions that date back centuries. Treatments available include:
Shirodhara ( Head Treatment - 60 minutes)
Abhyangam (Massages - 60 minutes)
Elakizhi (Two-fold massage - 70 minutes)
Udwartanam (Slimming)
Herbal Massages (90 minutes)
Facials (60 minutes)
Hair Treatment (45 minutes)

Cranley Comment

The Serenity Spa and Wellness Centre is located adjacent to the swimming pool and consists of a small reception area, with two treatment rooms; one each for men and women. Both rooms have an integral shower for guests to use. Prior to having any treatment, guests may have a consultation with the hotel's in-house Ayurveda consultant doctor, who will advise on suitable therapies.

Special Needs

Communal Areas

There are ramps up to the hotel and the entrance has sliding glass doors. The lobby area is accessible to mobility impaired guests and the swimming pool, spa, salon and shop are all at lobby level. The West End Café has two steps up to it from the lobby, without a ramp alternative. The facilities on the mezzanine floor, including the hotel's restaurant, Olive Tree, can all be reached by lift, as can all guest apartments.

Rooms & Bathrooms

There are no adapted apartments and although the size of them means that mobility impaired guests have ready access to most areas, the bathrooms would not be easily accessible

Restaurants & Catering

There are no special provisions for disabled guests.

Recreation Facilities

The pool and sauna are accessible and the gym on the mezzanine floor can be reached via the lift, but it may be difficult for a mobility impaired guest to negotiate their way around the whole gym, because some of the equipment is very close together.

Visual & Hearing Aids

None

Staff Assistance

There are no specially trained staff, but all staff are equipped to assist all guests, whatever their requirements.

Cranley Comment

Flora Creek Hotel Apartments are accessible in most areas to guests with mobility difficulties, but there are no special provisions for them. There are ramps either side of the steps up to the hotel entrance and most of the public areas are at one level and can easily be accessed. The exception is the West End Café, which is a continuation of the lobby area and has two steps up to it. None of the apartments have been adapted for mobility impaired guests, but with the notable exception of the bathrooms, there is a good deal of space in all other areas of the apartments. There are no disabled toilets in the hotel.

Environment

Measures

Energy Saving
Minimise Cleaning Materials
Water Saving

Cranley Comment

Flora Group Hotels encourage guests to think about the effects of chemicals on the environment, with notices in the bedrooms and bathrooms about bed sheets and towels. They ask guests to make a conscious decision to place cards on their beds if they would like their linen changed and to place towels on the bathroom floor or in the bathtub if they would like those changed.

Flora Creek Hotel Apartments, Dubai, Report Details

18 September 2008 (First review)

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