Emirates Concorde Hotel and Residence, Dubai

The Cranley Report

Emirates Concorde Hotel and Residence

Emirates Concorde Hotel and Residence, Dubai

Hotel Address

Al Maktoum Road
(P.O. Box 64225)
Deira
Dubai
United Arab Emirates

-->

Cranley Rating

Emirates Concorde Hotel & Residence

Photo 1 of 28. Click to enlarge

Hotel Summary

Category

Hotel and Apartments

Hotel Opened	2004
Refurbishment	2008 Refurbishment and upgrade of guest rooms, apartments, conference and meeting rooms.

Cranley Summary

The Emirates Concorde Hotel & Residence is located in the centre of Deira, just seven kilometres from the airport which depending on traffic is about fifteen minutes drive away. Deira being the original hub of the city has many restaurants, shopping amenities, gold and spice souks and a large fish market. The hotel is also located within a short walk away from the bustling Creek with its many traditional working dhows, restaurant dhows and abras (water taxis) which take passengers to Bur Dubai. The hotel itself has a range of guest rooms, suites and apartments with an international restaurant and traditional Tent Café. No alcohol is served on the premises. Within the same hotel buildings there are a selection of shops and real estate agents located in the shopping plaza. The hotel has a Fitness Centre with two gyms and a rooftop pool situated on the 9th floor of the hotel, a selection of massages and facials are also available. There is a ballroom and further meeting rooms which can accommodate up to 150 people for theatre style meetings.

Hotel Location & Layout

Location Description

Emirates Concorde Hotel & Residence is situated between Al Maktoum Road and Bani Yas Road in the Deira district of Dubai, close to the Creek and many of the original gold and spice souks and markets. Being the oldest part of the city there is plenty of heritage in the surrounding area, with bustling streets, particularly in the evenings, when many of the restaurants spill out onto the streets in the cooler winter months. Dubai Creek is a short stroll away where there are a number of traditional dhows offering dinner cruises and smaller commuter abras (water taxi) which cross the Creek to Bur Dubai.

Airports
Distance	7 km
Airport Transfers	Approximately 15 minutes in light traffic. Chargeable taxi and limousine service available.

Cities and Sights
Distance	160 km
City/Sight Transfers	Approximately 2 hours 10 minutes in light traffic.

Layout Description

The main hotel building is oval in design and has an adjoining building to one side which accommodates guests staying in the apartments. To the other side there is a connecting office tower. All three buildings are connected by a shopping plaza which has shops on both the ground and mezzanine levels which surrounds the hotels oval lobby. The Business Centre and The Tent Café are both situated on the ground floor while the Creek View Restaurant, Ballroom and events area are on the mezzanine level. The Health Club and Fitness Centre and rooftop pool are situated on the 9th floor of the hotel building.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, Filipino, French, German, Hindi, Polish, Russian, Swahili, Tagalog, and several other languages are spoken.
Payment Methods	All major credit cards and cash accepted
Foreign Exchange	24 hours All major currencies exchanged. Exchange rates are commissionable.
Taxis Arranged	Street taxis can be arranged on request. There can sometimes be a short wait.
Tours Arranged	Tours and excursions can be arranged through the Concierge including: Abu Dhabi City tours Al Ain City tours Camel Riding Desert Safaris Dhow tours Dinner Cruises Dubai City tours Fishing trips Liwa full day safaris Night at the Races Oman Dhow tour Sand Skiing Sharjah and Ajman City tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard service
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental, airport transfers.
Medical Facilities	A doctor is available 24 hours a day with a typical response time of within 20 minutes, according to the hotel. 24 hour chemist is available across the road. A dental clinic is available within the shopping plaza.
Parking	Chargeable underground valet parking for 30 cars.

Cranley Comment

There are two separate entrances to the Emirates Concorde Hotel & Residence with the main entrance and reception area being accessed from Bani Yas Road and the second entrance situated on Al Maktoum Road which runs parallel to the buildings. The reception area has a curved wood desk to one side which overlooks the modern Lobby Lounge with atrium. The Concierge has a desk positioned in front of the panoramic guest lifts which lead to the hotel guest floors. The Lobby Lounge is oval in shape with leather seating arrangement, marble floors, and stainless steel features which run the full height of the nine floor atrium above. Merging and leading from the lobby in two directions are escalators to the mezzanine level, Creek View restaurant and conference and events area. Guests staying in apartments have separate lifts to access the apartments in the adjoining building.

Shops & Amenities

Description

Gift Shop – gifts, toys, sim cards, confectionery
15:00 to 24:00, 7 days a week

Flower Shop
10:00 to 20:00, closed on Fridays

Chemist
10:00 to 22:00

Jamil & Raymon – ladies and gents hair dressing salon
10:00 to 21:00

Shopping Plaza – range of 44 shops including; clothes boutiques, chocolaterie. Jewellers, travel agents, real estate agents
Generally open between 10:00 to 22:00

Cranley Comment

The Emirates Concorde Hotel & Residence is situated in two connecting buildings. Close to the lobby of the hotel there is a gift shop that sells sim cards, confectionery and toys and an additional hotel outlet on the mezzanine level sells flowers which are expertly hand crafted. In addition to the two hotel shopping outlets there are a range of 42 other retail outlets in the connecting shopping plaza which include a hairdressers, chemist, designer clothes and jewellery shops, and a large quantity of travel and real estate offices. Near to the hotel is Deira City Centre which is one of Dubai's major shopping malls.

Rooms, Suites & Villas

Number of Floors	9 floors in the hotel building with 16 floors in the apartment building
Total Rooms	176
Elevators	4
Rooms per Elevator	44
Total Staff	160
Staff per Room	0.9

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Subject to availability
Smoking Rooms	138 smoking rooms available: Standard - 56 Deluxe - 16 Executive Suite - 12 Two Bedroom Apartment - 26 Three Bedroom Apartment - 28
Room Service	Full menu served 12:00 to 07:00 Breakfast only served 07:00 to 12:00
Laundry Service	Same day and express dry cleaning and laundry service is available. Laundry; handed in before 09:00 will be returned the same day. Dry Cleaning; handed in before 09:00 will be returned the same day. Pressing; is available between 07:00 to 19:00. Express Service 3 hours; incurs an extra charge Express One Hour Pressing; service is available between 07.00 to 19.00 Fridays and Bank Holidays; service available between 07:00 to 16:00 incurs an extra charge. Alterations (minor) can be carried out between 09:00 and 17:00

Cranley Comment

Hotel guest rooms and apartments at the Emirates Concorde Hotel and Residences have recently undergone a complete makeover and now include up to date plasma televisions, new carpets, fittings and rose wood coloured furniture with inlayed details. The bathrooms have been slightly modified by incorporating sliding doors at the entrance to create a little more space. The two and three bedroom apartments are situated in the adjoining building and have their own lift access; each apartment has a fully fitted and equipped kitchen, open plan living dining area, master en-suite bedroom and guest bedroom with family bathroom. Guest rooms and apartments with Creek views overlook the traditional working dhows.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Standard	76	43 City 33 Creek	Electronic locking system Viewfinder spy hole Security lock Individually controlled air-conditioning Work space/desk DDI line Voice mail WiFi (chargeable) High speed internet access (chargeable) 3 pin square British sockets Plasma television International Satellite TV Movie channels Radio/TV Floor to ceiling windows Energy saving key card light switches All lights can be controlled from bed side Double closet Full length mirror Iron and ironing board (on request) Shoe shine service (complimentary) Safe Mini-bar Tea and coffee making facilities Complimentary (national) daily newspapers Duvet En-suite bathroom Single vanity basin unit Bidet Bath tub with fitted shower over it Shaving/make up mirror Shaving point Retractable drying cord Hairdryer Bathroom scale Telephone in bathroom Luxury Emirates Concorde O'Nylai toiletries	2 Adults in double rooms and 2 adults and one extra bed in king sized rooms.	27

Cranley Comment

Standard twin, double and king sized rooms have recently been completely refurbished and feature rosewood coloured closets and concealed mini bars, freestanding furniture which includes a dressing table/work space, small coffee table and matching Victorian style chairs and bed headboard. The carpets and curtains are chocolate brown with gold patterns which match the colour scheme of gold and cream upon the walls. The bathrooms have a sliding door and are on the compact side, each has fully tiled walls, white sanitary wear with small single basin unit, bath with shower over it, bidet and luxury Emirates Concorde O’Nylai toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	20	City	As for Standard room with the added benefit of: Larger bathroom and living space	2 Adults in double rooms and 2 adults and one extra bed in king sized rooms.	32

Cranley Comment

Deluxe twin, double and king sized rooms have recently been completely refurbished and have a slightly irregular shape with a longer side where the windows and sitting area overlooks the city or Creek which is due to the oval shape of the building. Each room feature rosewood coloured closets and concealed mini bars, freestanding furniture which includes a dressing table/work space, small coffee table and matching Victorian style chairs and bed headboard. The carpets and curtains are chocolate brown with gold patterns which match the colour scheme of gold and cream upon the walls. The bathrooms have a sliding door and are on the compact side, each has fully tiled walls, white sanitary wear with a recessed single basin unit, bath with shower over it, bidet and luxury Emirates Concorde O’Nylai toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suite	16	Creek	As for Deluxe room with the added benefit of: Entrance hall Guest cloakroom Separate lounge area Dining table with 4 chairs Additional work space/desk Additional Plasma television	2 Adults and one extra bed.	65

Cranley Comment

The Executive Suites have the added benefit of a separate living room with dining table and four chairs. These functional suites also have an entrance hall and guest cloakroom. Having recently been completely refurbished each suite features rosewood with mahogany inlay coloured features, freestanding furniture with Victorian style chairs and table, an ocean blue settee and armchair with low level coffee table. The en-suite bedroom has matching closets and headboard and an additional television. The carpets and curtains are blue with silver and navy blue patterns which blend with the colour scheme and off white walls. Each bathroom has fully tiled walls, white sanitary wear with a recessed single basin unit, bath with shower over it, bidet and luxury Emirates Concorde O’Nylai toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
2 Bedroom Apartment	30	Creek	Electronic locking system Viewfinder spy hole Security lock Entrance hall Guest Cloakroom Individually controlled air-conditioning Work space/desk DDI line Voice mail WiFi (chargeable) High speed internet access (chargeable) 3 pin square British sockets Plasma television International Satellite TV Movie channels DVD/CD player Hi-fi and speakers Radio/TV Floor to ceiling windows Energy saving key card light switches Master en-suite bedroom Additional television Double closet Full length mirror Duvet En-suite bathroom Single vanity basin unit Bidet Bath tub with fitted shower over it Bathrobes Slippers Shaving point Retractable drying cord Hairdryer Guest bedroom Additional television Double closet Family bathroom Luxury Emirates Concorde O’Nylai toiletries Fully fitted and equipped kitchen with: Fridge/freezer Washing machine Microwave Cooker 4 hot plates Iron and ironing board Separate living/dining room Dining table with 6 chairs Master bedroom with balcony	4 Adults	120

Cranley Comment

Two bedroom apartments have a marble entrance hallway, with guest cloakroom, bedrooms, living room and a kitchen leading from this. The living room has marble floors with a coloured rug placed centrally, they feature ornate chunky furniture in the sitting area, with a television unit and settees and low level coffee table, the dining area has a display wall cabinet, matching rosewood coloured dining table with six chairs. The well equipped kitchens have large a fridge freezer, cooker with four hotplates and a range of cooking equipment. The general grocers below the apartments are able to deliver food essentials. Master bedrooms have the added benefit of a small balcony and additional television and en-suite bathroom. Additionally there is one guest bedroom with family bathroom with single recessed basin, bath with shower over it, bidet and luxury Emirates Concorde O’Nylai toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
3 Bedroom Apartment	34	City	As for 2 Bedroom Apartment with the added benefit of: Additional guest bedroom Additional television Additional double closet	6 Adults	140

Cranley Comment

Three bedroom apartments have a marble entrance hallway, with guest cloakroom, bedrooms, living room and a kitchen leading from this. The living room has marble floors with a coloured rug placed centrally, they feature ornate chunky furniture in the sitting area, with a television unit and settees and low level coffee table, the dining area has a display wall cabinet, matching rosewood coloured dining table with six chairs. The well equipped kitchens have large a fridge freezer, cooker with four hotplates and a range of cooking equipment. The general grocers below the apartments are able to deliver food essentials. Master bedrooms have the added benefit of a small balcony and additional television and en-suite bathroom. Additionally there are two guest bedrooms with one family bathroom with single recessed basin, bath with shower over it, bidet and luxury Emirates Concorde O’Nylai toiletries.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

Within the same complex as the Emirates Concorde Hotel & Residence apart from the two restaurants that belong to the hotel, there are an additional three food and beverage outlets along the shopping plaza which merges and leads from the hotels ground floor lobby and mezzanine floor. These include a café which serves pizza, hamburgers and sandwiches and a Persian restaurant and café which also serves Shisha.

The Tent Café

Restaurant Type	Lobby lounge café
Restaurant Capacity	52 Total (of which 10 are in The Tent Café and 42 are in the Lobby Lounge)
Opening Times	07:00 to 01:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	Children's menu
Breakfast Options	Continental

Cranley Comment

The Tent Café is located to the side of the hotel lobby and serves a wide selection of teas coffees, sandwiches, salads, pizza and burgers, freshly home baked cakes and ice creams. Guests can either enjoy the traditional atmosphere of the bedouin tent, and tables, or order food from the adjoining modern lobby with atrium which has a selection of low level coffee tables and leather settees and arm chairs which is overlooked by the panoramic lifts and guest floors above.

Creek View Restaurant

Restaurant Type	Modern Spanish A la carte and International buffet
Restaurant Capacity	70
Opening Times	Breakfast buffet 07:00 to 10:30 Lunch 12:30 to 16:00 Dinner 18:00 to 22:30
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Children’s menu Smaller portions available
Breakfast Options	Continental English Buffet

Cranley Comment

Creek View Restaurant is located on the mezzanine level of the hotel. This International buffet style restaurant has an additional A la carte menu with a number of specialities which include and Oriental mixed grill of Kofta Shish Kebab, Shish Tawook and Lamb Chops, Lobster Thermidor and a Seafood Platter. The buffet menu changes on a daily basis to include theme nights of Asian, Oriental, Indian and International cuisine. The restaurant has three sections and with light wood tables, matching chairs and marble floors.

Bars

Bar Comments

The Emirates Concorde Hotel & Residence does not have any bars or serve alcohol within the hotel, guest rooms and apartments.

Business & Event Facilities

Wireless Internet

Wireless Internet is available in the
Lobby area
Business centre
Chargeable, access cards are obtainable from the Business Centre which is open between 09:00 to 18:00

In-Room Services

High speed internet connection
Chargeable, access codes are obtainable from the Business Centre and Reception.

Business Centre

The Business Centre is situated on the ground floor next to the Reception it is open from 09:00 to 18:00 daily facilities include:

3 Computer workstations with WiFi internet connections (chargeable)
Meeting Rooms
Conference Rooms
Printer colour / black and white
Fax
Typing
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Falcon Ballroom	261	22.7 x 23.0 x 3.0	200	120	150	66	40	50	66
Falcon 1	150	11.4 x 13.2 x 3.0	150	80	120	42	30	40	48
Falcon 2	110	11.3 x 9.8 x 3.0	50	40	40	24	20	20	18
Hossan 1	49	7.0 x 7.0 x 3.0	30	-	20	12	12	12	-
Hossan 2	21	7.0 x 3.0 x 3.0	15	-	40	24	15	15	-
Deira 1	14	8.4 x 5.6 x 3.0	25	-	30	12	12	12	-
Deira 2	52	8.7 x 6.0 x 3.0	35	-	40	30	15	20	-
Deira 3	62	11.6 x 5.4 x 3.0	50	40	50	30	18	25	24

The Emirates Concorde Hotel & Residence has a dedicated ballroom, conference and meeting room area on the mezzanine level of the hotel which is suitable for banquets, conferences, lectures, business meetings, exhibitions and weddings.

MEZZANINE

Falcon Ballroom:
The Falcon Ballroom is located on the mezzanine level and is easily accessible by lift or escalator, no natural light is available. The Falcon Ballroom has dark wood panelling, a number of mirrors, marble floors which are interspersed with fixed dance floor areas, Falcon can be separated into two smaller event spaces – Falcon 1 and 2.

Hossan and Deira Meeting Rooms;
are located on the mezzanine level of the hotel and are easily accessible by lift or escalator, natural light is available in the Hossan meeting rooms. Each room is decorated with gold/cream walls which are highlighted by mahogany trims, which coordinates well with the light coloured furniture. This conference section of the mezzanine level has a breakout area with leather settees and low level chairs.

Facilities and equipment for the Emirates Concorde Hotel & Residence business and conference rooms include:

High speed internet connection, modem lines, air conditioning, telephone points, drop down LCD projectors, television monitors, DVD player, VCR, flip chart and markers, whiteboard, lectern, wireless microphone, podium, dance floor, stage lights, power sockets, fluorescent/halogen spot lighting, controls in room, dimmers, black out windows.

Cranley Comment

The Emirates Concorde Hotel and Residence has a dedicated area for meetings and events on the mezzanine level of the hotel which is suitable for banquets, conferences, lectures, business meetings, exhibitions and weddings. Alcohol is not served within the hotel so cocktail receptions are generally avoided. High speed Internet is available in the events area and delegate packages are available.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Hotel and apartment staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception.

Cranley Comment

The hotel and apartments provide so special facilities for children. The smaller circular pool on the 9th floor of the hotel has a depth of 60 centimetres. The Creek View Restaurant serves both a buffet an A la carte, children’s menus and high chairs are available. Cots and roll out beds are available and hotel and apartment staff provide a babysitting service, which should be booked in advance.

Beaches

Jumeirah Beach Park

Location	17 kms Complimentary once daily shuttle transfers for guests leaving the hotel at 10:00 and returning at 13:00.
Description	Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public	Public
Size/Frontage	The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.

Facilities	Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety	Lifeguards on duty.
Parking	There is a small charge to bring your car into the park or there is complimentary car parking available nearby.

Cranley Comment

The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.

Pools

Health Club and Fitness Centre - Rooftop Pool

Opening Times	07:00 to 19:00
Temperature	Temperature is controlled at 30 degrees Celsius
Depths	Max: 1.5 metres Min: 1.2 metres Circular pool 0.60 centimetres
Size	12 metres long by 5 metres wide

Facilities	Plastic sun-beds with mattress Pool showers Towels Room service menu Changing rooms, showers & WC
Safety	Lifeguards on duty during opening hours

Cranley Comment

There is a rooftop pool situated on the 9th floor of the hotel building within the Health Club and Fitness Centre facility. The rectangular pool is surrounded by decking with plastic sun loungers with blue mattresses. The surrounding area is not overlooked with the walls, which do not allow for any breeze, and floor decking being painted in fashionable gun metal grey. There are pool showers to one side and a covered granite seating area which overlooks the lobby below and allows for some shade other than the shade provided by the building depending on the time of day.

Sports & Gym

Gym & Health Club

Opening Times	07:00 to 22:00
Description	The Emirates Concorde Health Club and Fitness Centre facilities include: Gym; 2 TV screens 1 Leg Extension 1 Seated Leg Curl 1 Lateral Raise 1 Vertical Chest Press 1 Vertical Pullover 1 Abdominal Crunch 1 Lower Back Aerobic Gym; 2 Tread Mills 1 Bicycle 1 Stepper 1 Indoor Rover Separate ladies and gents changing facilities with; Sauna Steam room Rooftop pool Gents treatment room – 9th floor Ladies’ treatment room with body shower – 8th floor Treatments include; Aromatherapy Massage - 60 minutes Sports Massage - 60 minutes Full Body Massage - 60 minutes Anti-Cellulite Massage (ladies only) - 60 minutes Rejuvenating Facial with Indian Head Massage - 60 minutes Organic Foot Spa with Reflexology - 45 minutes Head, Neck and Back Massage - 30 minutes Body Scrub (ladies only) - 45 minutes
Size	Gym 80 sqm Aerobics Gym 80 sqm

Cranley Comment

The Health Club and Fitness Centre for the Emirates Concorde Hotel & Residence is situated on the 9th floor of the hotel building and is open between 07:00 to 22:00 daily. There is a central reception desk where towels are available and booking for treatments can be made. The separate changing facilities have lockers, a sauna and a steam room. The two gyms are unisex, one gym has a range of cardio equipment while the other is an Aerobics Gym, each has light wood floors, mirrors and natural day light through frosted glass, staff are on hand to give assistance with equipment but do not offer a personal training program. The gentlemen’s treatment room is to one side of the reception with the ladies treatment room and private body jet shower is located on the floor below. The rooftop pool which closes at 19:00 each day is also accessed from the 9th floor.

Golf

Dubai Country Club

Description

Visitors interested in a different golfing experience may like to arrange a game on sand at the Dubai Country Club, the oldest course in the Emirates, which features “browns”, instead of “greens”. Golfers carry a small piece of artificial turf with them, and use it to play off when on the fairways. A very unique experience! The course features an 18 hole course as well as a 9 hole par three course

Location	13 kms
Holes	Two Courses: 18 Hole, 9 Hole
Length/Par	18 Hole: 6,421 Yards Par 71, 9 Hole: 2,270 Yards Par 32

Facilities

The Dubai Country Club is an extensive complex with several bars and two restaurants. There are excellent facilities for swimming, racket sports and a host of other activities. There is a 24 bay floodlit driving range and tuition is available from fully qualified PGA professionals.

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	5 kms
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Spa

Cranley Comment

The Emirates Concorde Health Club and Fitness Centre situated on the 9th floor of the hotel offers a small selection of massages and facials.

Special Needs

Communal Areas

All public areas within the hotel have level access from the lobby area or lift access to the mezzanine floors and guest floors. The health club is situated on the 9th floor of the hotel and while the gym and treatment room is on one level the rooftop pool has eleven steps leading to it.

Rooms & Bathrooms

There are no specially adapted guest rooms at The Emirates Palace Hotel & Residence. Given the size of the rooms in the hotel they have been furnished well without the use of bulky furniture allowing for a reasonable amount of floor space, However the bathrooms are very small and have a sliding door at entry which has a clearance of only 52cms, although the bathrooms have been well laid out there is very little space within them. The apartment bathrooms are a little larger however no extra equipment is present.

Restaurants & Catering

The Creek View Restaurant situated on the mezzanine level and The Tent Café at lobby level both have a range of free standing tables and chairs. An extensive buffet is served daily in the restaurant with an A la carte menu. Guest should advise the manager of any food allergies or special dietary requirements which will be accommodated where ever possible.

Visual & Hearing Aids

There are no special facilities available to the visually impaired or hard of hearing. Guest should notify the hotel at time of booking if Assistance Dogs need to be accommodated as they are welcome for guests with special needs in this area. Lift button and guest room numbers are not raised although both the corridors and lifts have plenty of light.

Cranley Comment

There are no special facilities in place at the hotel or apartments for guests who are physically challenged. The entrance to the hotel is on the pavement with a step from the street, and an additional step to the entrance, there are two small permanent ramps in place for the second step. All public areas within the buildings are accessible with the exception of the rooftop pool which is up eleven steps. Guests wishing to bring Assistance Dogs, which are welcome, should notify the hotel at time of booking.

Environment

Measures

Recycling
Energy Saving

Cranley Comment

The Emirates Concorde Hotel & Residence has a few environmental policies in place which include energy saving and recycling. Each guest room is fitted with energy saving key card light switches and in the evening when there is very little guest movement within the hotel lights in public areas are lowered. The hotel separates waste, paper, glass and plastic for the Municipality to remove.

Emirates Concorde Hotel and Residence, Dubai, Report Details

First Review - 23rd September 2008

Home I Back | Cranley reference: 100201 | Quick link: http://www.cranley.com/?100201