Dhow Palace Hotel, Dubai - Cranley Report

The Cranley Report

Dhow Palace Hotel

Dhow Palace Hotel, Dubai

Hotel Address

Kuwait Street
(P O Box 121545)
Dubai
United Arab Emirates

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Cranley Rating

Dhow Palace Hotel

Photo 1 of 31. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened

2006

Cranley Summary

The Dhow Palace Hotel is a landmark in Bur Dubai with a distinctive Dhow shaped exterior whilst maintaining a nautical theme throughout the hotel. It is located in the business and shopping district and is within walking distance of Dubai Creek and Port and only a five minute drive away from the World Trade Centre in light traffic. The hotel offers guests a choice of superior accommodation including Deluxe rooms and a range of suites all with plasma television screens and interactive entertainment facilities. Guests have a wide variety of dining options with a choice of seven cafe's and restaurants which include Docklands, with an International menu and buffet, as well as Italian and Asian seafood restaurants. Queens Quays bar is located on the ground floor opposite Docklands restaurant and live music is played each evening in the Indian, Lebanese and Mexican restaurants. Guests have the use of a fully equipped gym with sauna, steam rooms and a rooftop swimming pool and a small selection of treatments and massages are available. The hotel has a dedicated meetings and events floor with an adaptable ballroom and caters for business travellers with a serviced Business Centre.

Hotel Location & Layout

Location Description

The hotel is located near the Gold Souk in Bur Dubai, just across the Creek from Deira. Its location means it is about fifteen minutes from Dubai International Airport and twenty minutes from Jumeirah Beach to which the hotel runs a shuttle service. Major shopping centres such as the Mall of the Emirates are twenty minutes away. Very near to the hotel is an array of electrical and computer shops, the Meena Bazaar with its gold, clothing and electronics stores and authentic restaurants ranging from Iranian to Gujarati. The Dubai museum is also very close, as well as Sheik Rashid's original home which is now a tourist attraction.

Airports
Distance	14 km
Airport Transfers	Approximately 20 minutes in light traffic. Chargeable taxi and limousine service available. Meet and greet service at airport

Cities and Sights
Distance	7 km
City/Sight Transfers	Approximately 14 minutes in light traffic. Complimentary shuttle transfers to Deira Centre which leaves at 14:00 and returns at 17:00.

Layout Description

The Dhow Palace Hotel is a modern eight storey building with underground parking, and is reminiscent of the shape of a boat. All the restaurants are located on the ground floor together with the Queens Quays Bar. The accommodation is arranged over the upper seven floors with the Business Centre, Health Club and gym being situated on the 8th floor which has access to the rooftop pool. The 1st floor is dedicated to conferences and events with a large ballroom and a range of further meeting rooms.

Lobby & Guest Relations

Open Hours	24 Hours
Languages Spoken	English, Arabic, Bulgarian, French, German, Hindi, Russian, Tagalog and several other languages spoken.
Payment Methods	All major credit cards and cash accepted
Foreign Exchange	All major currencies exchanged. Exchange rates are commissionable.
Taxis Arranged	Street taxis can be arranged on request There can sometimes be a short wait
Tours Arranged	A full range of tours and tailor made packages can be organised through the Tour Desk to include: Abu Dhabi City Tours Al Ain City Tours Camel Riding Desert Safaris Dhow Tours Dinner Cruises Dubai City Tours Fishing Trips Liwa Full Day Safaris Night At The Races Oman Dhow Tour Sand Skiing Sharjah and Ajman City Tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard service
Concierge Services	Tour desk Car hire desk
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 30 minutes, according to the hotel.
Parking	Complimentary valet underground parking for 110 cars.

Cranley Comment

The hotel lobby has a large central atrium with two glass fronted lifts at the rear; these provide guests with a panoramic view of the lobby when ascending to the upper floors. On entering the hotel the Docklands restaurant is on the left hand side with the Queens Quay Bar directly opposite. The Reception and Concierge are located further into the lobby on the right hand side, beyond the Dhow Café area. At the rear of the lobby to the right is a gift shop and jewellery store and to the left are the entrances to the other five restaurants.

Shops & Amenities

Description

Desert Memory Gifts – newspapers, cigarettes, personal items, perfume and gifts
24 hours

Travel Desk – tours
08:00 to 20:00, 7 days a week

Car Hire
07:00 to 18:00, closed on Fridays

Sea Hunters – sport, fishing and cruising
11:00 to 20:00, 7 days a week

Pace e Luce – hair and beauty salon
11:00 to 20:00, 7 days a week

Jewellers – closed due to refurbishment

Cranley Comment

The Dhow Palace Hotel has a limited range of retail outlets within the hotel; however, there are several shopping centres within walking distance. At the rear of the lobby beyond the reception desk are two retail outlets. These are the Desert Memory Gifts shop which is open 24 hours and a Jewellers. The hotel also has a travel desk at the front of the lobby on the left hand side and Sea Hunters a sport, fishing and cruising tour operator has a desk to the right of the Reception. In addition the hotel has a hair and beauty salon, Pace e Luce is situated on the 8th floor and offers both ladies’ and gents’ hair styling, manicures, pedicures, facials, make up, eyebrow and lips tattooing and waxing. The hotel also provides a daily shuttle bus to the city centre, BurJuman shopping mall and the Mall of the Emirates is also only a short taxi ride away.

Rooms, Suites & Villas

Number of Floors	8
Total Rooms	282
Elevators	6
Rooms per Elevator	47
Total Staff	406
Staff per Room	1.4

Check-in Time	14.00
Check-out Time	12.00
Late Checkout	16.00 without charge subject to availability.
Smoking Rooms	94 smoking rooms available. Deluxe – 84 Captain Suite – 4 Commodore Suite – 2 Viceroy – 4
Room Service	Menu served 24 hours 06:00 to 11:00 Breakfast 11:00 to 24:00 Lunch and Dinner 00:00 to 06:00 Night menu Restaurant menu’s can be delivered as room service on request.
Laundry Service	A next day, same day dry cleaning and laundry service is available. Laundry; handed in before 10:00 will be returned the same day, seven days a week. Dry Cleaning; handed in before 10:00 will be returned the same day, seven days a week Pressing; is available between 09:00 to 17:00, seven days a week Express Service; incurs an extra charge Alterations (minor) can be carried out between 09:00 and 18:00 Shoe-shine service is available 24 hours (complimentary)

Club or Executive Facilities

Executive and Club privileges are provided to guests staying in the Admiral rooms and above. Additional benefits include Continental breakfast in the Admiral Club Lounge located on the 7th floor. Exclusive check in at the Admiral Club Lounge with complimentary snacks and soft drinks available. Limousine service to and from the airport and complimentary spirits in the lounge from 18.00 to 20.30.

Cranley Comment

The Dhow Palace Hotel has a range of superior accommodation with a high standard of furnishings and amenities. The majority of rooms are Deluxe and have either two standard twin beds or one king sized bed. Each guest room has a large work space/desk and seating area. The bathrooms are well laid out however it is difficult to control the temperature of the overhead bath shower. Admiral Rooms have the additional privileges of the Admiral Club Lounge; these extra benefits also apply to the suites which comprise of the Captain, Commodore and Viceroy.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	210	City	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI line Voice mail Fax (on request) High speed internet access (chargeable) 3 pin square British sockets 2 blade and 1 round pin American sockets 3 pin small round sockets Plasma television LCD television International Satellite TV Movie channels Radio/TV Floor to ceiling windows Energy saving key card light switches Double closet Full length mirror Iron and ironing board (on request) Shoe shine service (complimentary) Large safe suitable for laptop Safety deposit boxes at Reception (complimentary) Mini-bar Complimentary (national) daily newspapers Turndown service Hyper allergenic pillows Pillow menu En-suite bathroom Single vanity basin unit Bidet Bath tub with fitted shower over Bathrobes Slippers Shaving point Retractable drying cord Hairdryer Bathroom scale Telephone in bathroom Luxury Uga Vanelli toiletries	2 adults	50

Cranley Comment

Designed and furnished in a traditional Arabic theme the Deluxe rooms have a high standard of furnishings and decor. For an entry level room they are also a substantial size at 50sqm, Each room has high ceilings, polished wood floors, gold soft furnishings, armchairs, an occasional table and a flat screen television mounted on the wall, with long work space/desk below. Bathrooms have a combined bath and shower and also feature a bidet. They have white sanitary ware with brown marble and white tiling and luxury Uga Vanelli toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Admiral	42	City	As for Deluxe room with the added benefit of: Shaving/make up mirror Admiral Club facilities	2 adults	50

Cranley Comment

Admiral rooms have a high standard of furnishings and decor. Each room has high ceilings, polished wood floors, gold soft furnishings, settee, armchair, an occasional table and a flat screen television mounted on the wall. The long work space/desk has a large ornate mirror above which matches the elaborate closet doors, head board and additional large feature gold mirror. Bathrooms have a combined bath and shower and also feature a bidet. They have white sanitary ware with black and white tiling and luxury Uga Vanelli toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Captain Suite	12	City	As for Admiral room with the added benefit of: Entrance hall Guest cloakroom Additional dedicated desk High speed Internet connection (complimentary) Larger seating area Tea and coffee making facilities Jacuzzi	2 adults and 2 children under 12	75

Cranley Comment

The Captain Suites are one room suites with a combined living and bedroom area. Each open plan suite is 75sqm and is designed with an entrance corridor and guest cloakroom. The suites are an irregular shape being on the curved corners of the building and have floor to ceiling windows along one/two sides of the room. The living area has a two seater sofa and two armchairs arranged around a coffee table. The bedroom is defined from the lounge area with wood floors as opposed to carpets and has a long desk, chair and plasma screen. The bedroom décor is very similar to the other room types with rich furnishings that feature gold and navy blue and good quality wood furniture. Bathrooms have a combined Jacuzzi bath and shower and also feature a bidet. They have white sanitary ware with brown marble and white tiling and luxury Uga Vanelli toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Commodore Suite	6	City	As for the Captain Suite with the added benefit of: Separate lounge/dining room Dining table with 6 chairs Additional television in master bedroom Dressing room	2 adults and 2 children under 12	83

Cranley Comment

The Commodore Suites are two room suites with the lounge and bedroom in separate rooms. On entering the room there is an entrance hall way and guest cloakroom. The hallway leads into the lounge/dining room which has sofas for five people in addition to a dining table that seats six. The bedroom has its own small lounge area and a separate dressing area. The suites are decorated in a blue and gold theme with the drapes and bedspread having a blue base. Bathrooms have a combined Jacuzzi bath and shower and also feature a bidet, they have white sanitary ware and luxury Uga Vanelli toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Viceroy Suite	12	City	As for the Commodore Suite with the added benefit of: Balcony 12 Interconnecting Rooms	2 adults and 2 children under 12	90

Cranley Comment

Viceroy Suites are the premier room type in the hotel and have the same blue theme as the Commodore Suites. The accommodation comprises an entrance hallway, guest cloakroom and open plan lounge/dining room with small balcony. Leading from the lounge is the en-suite bedroom which also has its own sitting area, dressing area and en-suite bathroom. There are a number of extra furniture pieces and sofas compared to the Commodore Suite given the additional space. Many of the bathrooms have natural light and all have a combined Jacuzzi bath and shower as well as a bidet and luxury Uga Vanelli toiletries.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Dhow Palace Hotel restaurants are all located on the lobby level with the Docklands all day dining International restaurant at the front of the lobby and speciality restaurants located at the rear of the hotel beyond the lift bank. There are a number of fine dining restaurants to choose from including a Mexican Grill House, Lebanese, Italian, Indian and an Oriental restaurant specialising in South East Asian seafood. Mamacita’s, Dhow Ka Aangan and Al Sawan each have live music/performances for added ambience. Individual restaurant menu’s can be delivered as room service on request.

Dhow Café

Restaurant Type	Lobby Lounge
Restaurant Capacity	28
Opening Times	07:00 to 24:00
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available
Breakfast Options	Continental

Cranley Comment

The Dhow Cafe is located in the hotel lobby and is open from 07:00 to 24:00. It serves a range of specialty teas and coffees and a choice of lighter food options including salads, soups, sandwiches and some gourmet specials as well as freshly baked homemade cakes and pastries. A light breakfast is served and guests may either dine at one of the more formal café tables and chairs where WiFi is available or in the sumptuous lobby lounge chairs.

Docklands

Restaurant Type	International Buffet
Restaurant Capacity	130
Opening Times	24 hours A la carte Buffet Breakfast 06:30 to 10:30 Lunch 12:30 to 15:30 Dinner 18:30 to 23:30
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Children’s menu Smaller portions available
Breakfast Options	American Continental English Arabic Buffet

Cranley Comment

Docklands is located off the main lobby and is the hotels 24 hour International restaurant. There is an A la carte menu available at all times and in addition there is a set International buffet each lunch time and evening. The restaurant is decorated with rich wood panelling and highly polished wood floors giving it the “docklands theme.” There is a central buffet station in the middle of the restaurant from where the three main buffets are served. The restaurant has background music for added ambience and also benefits from natural daylight.

Mamacita's

Restaurant Type	Mexican Grill House
Restaurant Capacity	65
Opening Times	Dinner 18:00 to 02:00
Dress Codes	Smart Casual Bermuda shorts, flip flops and open shoes are not allowed.

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas
Children’s Facilities	High chairs available Children’s menu Smaller portions available

Cranley Comment

Mamacita’s is located at the rear of the hotel along the main food and beverage corridor. The restaurant is relatively intimate and features wood flooring, walls with a combination of wood panelling and pictures of film stars together with wine racks on display. At the front of the restaurant there is a 'show kitchen' where the specialities are prepared including grilled lobster with tomato chilli sauce flambéed with bandy, enchiladas, burritos and grilled steaks. The bar offers an intimate setting with lounge chairs covered in cow skin. A four piece band plays a mixture of Popular and Mexican music each evening between 20:00 to 02:00.

Dhow Ka Aangan

Restaurant Type	Indian
Restaurant Capacity	120 (of which 16 are in the private dining room)
Opening Times	Lunch 12.00 to 15.30 Dinner 19.00 to 01.00
Dress Codes	Smart Casual Bermuda shorts, flip flops and open shoes are not allowed.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available

Cranley Comment

Dhow Ka Aangan is a north Indian restaurant where the dishes and specialities from the clay oven including lobster tail marinated in mild chefs special spices, and lamb shank 'Nalli Gosht' are prepared from a show kitchen. Musical entertainment is provided each evening by a five piece band from 21:00 to 01:00. To one side of the restaurant is a glassed private dining room for sixteen people and at the rear of the restaurant is a bar which is ideal for pre or post dinner drinks.

The Oriental

Restaurant Type	South East Asian Seafood
Restaurant Capacity	52
Opening Times	12:00 to 01:30
Dress Codes	Smart Casual Bermuda shorts, flip flops and open shoes are not allowed.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available

Cranley Comment

The Oriental is situated at the far end of the food and beverage corridor. Its striking décor features wood panelling on the ceiling, lanterns which are tinged with yellow, and marble floors with a raised decking area which all help to create a quay side setting. Chicken, duck and lamb are served alongside the house seafood specialties which include; whole snapper topped with a smooth and tangy sweet chilli lemon butter sauce and 'East Coast Pepper Crabs'.

Soto Soto

Restaurant Type	Italian
Restaurant Capacity	54
Opening Times	12:00 to 24:00
Dress Codes	Smart Casual Bermuda shorts, flip flops and open shoes are not allowed.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Children’s menu Smaller portions available

Cranley Comment

Soto Soto is an intimate formal Italian restaurant located in the rear of the lobby. It has a wood panelled ceiling, polished marble floors and wood topped tables. A feature of the restaurant is the 'show kitchen' from where the pizzas are prepared in front of the guests. Around the edge of the kitchen are a number of bar style seats from where the guests can interact with the chef cooking the pizzas.

Al Sawan

Restaurant Type	Lebanese
Restaurant Capacity	120
Opening Times	Lunch 12.00 to 15.00 Dinner 19.00 to 03.00
Dress Codes	Smart Casual Bermuda shorts, flip flops and open shoes are not allowed.

Air-Conditioning	Yes
Smoking Policy	Smoking allowed Shisha is served
Children’s Facilities	High chairs available Children’s menu Smaller portions available

Cranley Comment

Al Sawan is a Lebanese restaurant decorated in an authentic theme. A feature of the restaurant is the central light suspended in the middle of the restaurant from a wooden dome. The restaurant has a number of set menus and an A la carte menu with a range of traditional Lebanese dishes and grills. Shisha is served and for entertainment there is an Arabic band with Lebanese singer and belly dancer who perform each evening between 22:30 to 03:00.

Bars

Number of Bars

Queens Quays

Bar Type	Bar
Bar Capacity	55 seated
Opening Times	12:00 to 16:00 18:00 to 02:30
Dress Codes	Smart Casual Ladies in national dress are not permitted.

Air-Conditioning	Yes
Smoking Policy	Smoking allowed
Admissions Policy	Over 21's only

Cranley Comment

The Queens Quays is the hotel bar. It is located off the lobby at the front of the hotel and has a stylish design with part wood /part carpeted floors, red and black leather furniture and subdued lighting to add a sultry effect. Bar stools are placed around the perimeter of the bar and the upper level, with armchairs and low level tables in the centre of the room. For entertainment there is background music and three plasma screens around the bar which show only larger sporting events. The bar serves snacks including jalapeno stuffed peppers and golden fried prawns together with a range of cocktails, draught beers, wines, and a wide range of International spirits.

Business & Event Facilities

Wireless Internet

Wireless Internet is available in the;
Lobby area
Meeting rooms
Admiral Club Lounge
Chargeable, access cards are obtainable from the Reception.

In-Room Services

High speed internet connection
Desk and chair
Speaker phone
Chargeable, access cards are obtainable from Reception.

Business Centre

The Business Centre is situated on the 8th floor of the hotel and is open 24 hours a day and manned during working hours, facilities include:

3 computer workstations with internet connection (chargeable)
Meeting rooms
Conference rooms
Audio facilities
Printer colour / black and white
Fax
Typing
Binding
Translation services
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
DHOW BALLROOM
Ballroom	1,395	44.6 x 30.8 x 2.8	-	-	-	-	-	-	-
Ballroom A	83	7.0 x 10.0 x 2.8	50	60	70	24	15	15	-
Ballroom B	163	8.0 x 10.0 x 2.8	120	120	150	70	40	40	-
Ballroom C	220	39.0 x 10.0 x 2.8	120	120	150	70	40	40	-
Ballroom D	210	39.0 x 11.8 x 2.8	120	120	150	70	40	40	-
Ballroom E	155	8.0 x 11.8 x 2.8	120	120	150	70	40	40	-
Ballroom F	78	7.0 x 11.8 x 2.8	60	60	70	24	15	15	-
OTHER MEETING ROOMS
Sand	114	11.0 x 10.0 x 2.8	70	50	70	35	30	25	-
Sea	175	11.0 x 15.0 x 2.8	100	70	150	50	40	40	-
Sail	160	9.0 x 18.0 x 2.8	80	60	100	40	30	30	-
Sun	145	18.0 x 18.0 x 2.8	80	50	100	40	30	30	-
Anchor	77	11.0 x 7.0 x 2.8	30	-	30	15	15	15	-
Coast I	72	10.0 x 7.0 x 2.8	-	-	30	15	15	15	-
Waves I	71	10.0 x 7.0 x 2.8	-	-	-	-	-	14	-
Waves II	30	8.0 x 4.0 x 2.8	16	-	16	12	-	5	-
Cost II	72	10.0 x 7.0 x 2.8	-	-	30	15	15	15	-

The Dhow Palace Hotel has 15 versatile event spaces which are suitable for banquets, conferences, lectures, business meetings, exhibitions and weddings.

Dhow Ballroom:
The Dhow Ballroom is located on the 1st floor level and is easily accessible by lift, natural light is available. The ballroom has chandeliers, windows on three sides and is decorated in tones of orange and creams. The total venue size is 1395²m with a central enclosed service area. Ballrooms A to F, surround the service area and can either be separated or adjoined to each other. The ballroom has a foyer area and there are ladies’ and gents’ facilities on the same floor level.

Meeting and Banquet Rooms:
The meeting and banquet rooms are located on the 1st floor level and are easily accessible by lift, natural light is available. The 1st floor is dedicated totally to conferences and events, each meeting room surrounds the balcony which has a few seating arrangements and overlooks the lobby area. The boardrooms have navy blue carpets, concealed ceiling lighting, highly polished solid wood furniture and cream leather ergonomic high back chairs. Sun and Sail are of a slightly irregular shape and have curved windows along two sides. There are ladies’ and gents’ facilities on the same floor level.

Coast II:
Coast II is located on the 8th floor of the hotel close to the Business Centre and Admiral Club Lounge and is accessible by lift, natural light is available. In keeping with the rest of the hotel, it is decorated in a nautical style. There are ladies’ and gents’ facilities on the same floor level.

Facilities and equipment for the Dhow Palace Hotel business and conference rooms include:

High speed internet connection, modem lines, WiFi, air conditioning, telephone points, LCD projectors, television monitors, DVD player, VCR, flip chart and markers, whiteboard, lectern, microphone, wireless microphone, stage/podium, dance floor, stage lights, power sockets, tungsten/halogen lighting, chandeliers, controls in room, dimmers, black out curtains.

Cranley Comment

The Dhow Palace Hotel has a dedicated conference and banqueting floor with 15 versatile event spaces which are suitable for banquets, conferences, lectures, business meetings, exhibitions, and weddings. Each room including the ballroom has natural light and a range of in-house facilities. The ballroom which can be divided into separate sections, has a central enclosed service area including guest lifts which may hinder the use of the whole ballroom for some events. Day delegate packages are available and include a buffet lunch at the Docklands restaurant, outside caterers are not permitted.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Hotel staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception.

Cranley Comment

The Dhow Palace Hotel is predominately suited to business travellers and with its central location, also for tourists. Children are welcome, however there are no special facilities available for them.

Entertainment

Evening Activities

Mamacita's

Four piece live Mexican / Pop band 21:00 to 02:00

Dhow Ka Aangan

Five piece live Indian band 21:00 to 01:00

Al Sawan

Live Arabic band 22:30 to 03:00
Belly dancer

Cranley Comment

Live entertainment is available in three of the food and beverage outlets within the hotel. A mixture of Mexican and Popular music is played at the Mamacita’s Mexican restaurant, the repertoire changes depending on the clientele and ambience each evening. A troupe of traditional Indian musicians perform at the Dhow Ka Aangan restaurant and in addition there is a 'Belly Dancer' and Arabic musicians performing each evening at the Al Sawan Lebanese restaurant.

Beaches

Jumeirah Beach Park

Location	6 km Daily complimentary shuttle bus leaves at 10.00 and returns at 15.00.
Description	Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public	Public
Size/Frontage	The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.

Facilities	Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety	Lifeguards on duty.
Parking	There is a small charge to bring your car into the park or there is complimentary car parking available nearby.

Cranley Comment

The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.

Pools

Rooftop

Opening Times	06.00 to 22.00
Temperature	Temperature controlled at 22 degrees celsius.
Depths	Min 1.2 metres Max 1.8 metres
Size	12 meters by 6 meters

Facilities	Changing rooms Toilets Sunbeds Parasols Towels
Safety	Lifeguard on duty during opening hours.

Cranley Comment

The rooftop swimming pool is rectangular in shape and has sunbeds and parasols at the poolside. The rooftop location allows for views over Dubai City and the Creek and Port area.

Sports & Gym

Gym & Health Club

Opening Times	07.00 to 23.00
Description	Dhow Palace Hotel Health Club and gym facilities include: 1 Cross trainer 2 Treadmills 2 Bikes 1 Stepper 4 Resistance machines 2 Wall mounted plasma screens Separate ladies’ and gents’ changing facilities Separate ladies’ and gents massage room Sauna and steam room available Ladies’ Sauna – 07:00 to 10:00 and 15:00 to 18:00 Ladies’ Steam – 07:00 to 10:00 and 15:00 to 18:00 Gents’ Sauna – 10:00 to 15:00 and 18:00 to 23:30 Gents’ Steam – 10:00 to 15:00 and 18:00 to 23:30 Ayurveda massage treatments available between 09:30 to 21:00 Abhyangam (relaxation massage) – 60 minutes Dinacharya (rejuvenate sense organs) – 75 minutes Shirodhara (de stress) – 45 minutes Pizhichil (rejuvenates the body industry) – 45 minutes Kizhi (deep tissue) – 45 minutes Netra Tarpanam (eye treatment) – 3 minutes Udvarthanam (therapy for subcutaneous fat and cellulite) – 45 minutes Kati Vashi (therapy for lower back) – 30 minutes
Size	25m x 10m (Gym)

Cranley Comment

The Health Club is located on the 8th floor and consists of the gym, sauna, steam rooms and two treatment rooms. The gym itself is equipped with life fitness machines and is a relatively spacious room with wood floor and mirrors on three walls to add to the feeling of space. The gym is supervised and personal training is available. For entertainment whilst working out, there are two satellite plasma screens on the walls. Next to the gym is a mini Spa offering a range of treatments specialising in Ayurveda Massage, an intricate Indian system designed to create health and balance energy levels.

Golf

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	5 km
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Four Seasons Golf Club Dubai

Description

Opened in February 2005 the Four Seasons Golf Club Dubai continues to receive rave reviews about its design, condition and playability. This is a Robert Trent Jones II designed course, neighbouring the banks of the Dubai Creek and is only 2 minutes from Dubai Airport. The Four Seasons Golf Club provides a challenging round for seasoned golfers and assures recreational players a memorable experience. It features extensive use of water with 11 lakes and several smaller ponds with stunning views across the impressive Dubai Skyline.

Location	8 km
Holes	18
Length/Par	7,250 Yards Par 72 sss 74

Facilities

Driving range
Practice areas

Spa

Cranley Comment

Ayurveda massage treatments are available on the 8th floor Health Club level of the hotel between 09:30 to 21:00

Special Needs

Communal Areas

Guests with limited mobility will find very few challenges in the public areas of the hotel with the exception of the rooftop pool which can only be reached by a full flight of stairs.

Rooms & Bathrooms

There is one Deluxe specially adapted guest room at the Dhow Palace Hotel which has a low level bath, grab rails in the bathroom, and a closet with a lower hanging rail. The Deluxe rooms are 50sqm in size and have wide entrance doors and wooden floors which if wet may become slippery.

Restaurants & Catering

With the wide choice of restaurants within the hotel there are not many restrictions for guests who are mobility challenged. Each restaurant has free standing tables and chairs with a few having additional fixed furniture. Queens Quays bar has a slightly raised area with seating on both levels. Within the Dhow Ka Aangan restaurant the bar is on a slightly raised level and in both the Docklands and The Oriental restaurant a quarter of the tables are on a slightly raised platform. Food is cooked to order and managers are able to advise if dishes are suitable for people who suffer from gluten, lactose, potassium and sodium allergies or advise guests who are on special diets.

Staff Assistance

Staff are trained in first aid and are able to assist guests in some aspects of special care although may not be fully proficient in some areas where additional special care is needed.

Cranley Comment

Generally all public areas and meeting rooms are accessible for wheelchairs; there is one Deluxe guest room with low level bath which meets the Dubai standards for accessible rooms. The rooftop pool can only be reached by an external full iron staircase. There are no special provisions for the hard of hearing or the partially sighted and guest room numbers are not raised. Staff are friendly and will provide some assistance if required.

Environment

Measures

Recycling
Energy Saving

Cranley Comment

A number of environmental practices are in place at the Dhow Palace Hotel which includes recycling of paper, glass, plastics and cooking oils. Energy saving light switches are in place and lights in public areas are turned down in the small hours of the morning. Laundry is outsourced at reduced rates to the hotel which helps to reduce both energy and water consumption within the hotel.

Dhow Palace Hotel, Dubai, Report Details

Second Review - 22nd September 2008

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