The Cranley Report

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Chelsea Tower
Hotel Summary Restaurants & Cafés Beaches Special Needs
Location & Layout Bars Pools Environment
Lobby & Guest Relations Business & Event Facilities Sports & Gym Report Details
Shops & Amenities Children’s Facilities & Clubs Golf    
Rooms, Suites & Villas Entertainment Spa    
Chelsea Tower, Dubai
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Hotel Address
Sheikh Zayed Road
(PO Box 118049)
Dubai
United Arab Emirates
 
Cranley Rating

Chelsea Tower: Click to magnify
Photo 1 of 28. Click to enlarge
Hotel Summary
Category Apartment Hotel
Hotel Opened
 2005
Refurbishment 2009:
Complete refurbishment of all guest apartments
Soft furnishings at the pool area
Chelsea Garden Café
Chelsea Serano Spa and Wellness Centre
Cranley Summary
Chelsea Tower Hotel Apartments is a modern 49 floor, 250 metre tall, architectural futuristic tower located in the bustling Sheikh Zayed Road, opposite the Dubai International Financial Centre. Opened in 2005, it offers guests a choice of spacious 1, 2 and 3 bedroom serviced apartments, some of which enjoy excellent views of Dubai. The stylish apartments have recently been completely refurbished and have contemporary furniture and interiors with fully equipped kitchens and ample living space. Guests can either dine in the informal downstairs restaurant or take advantage of the restaurant’s 24 hour room service and dine in their own apartment. No alcohol is served on the premises. Chelsea Tower has a rooftop swimming pool and gym with steam rooms, saunas and Jacuzzis and a new Chelsea Serano Spa and Wellness Centre. Parking is also available.
Hotel Location & Layout
Location Description
The futuristic Chelsea Tower stands 250 metres tall and is located off Sheikh Zayed Road opposite the Dubai International Financial Centre in the developing business district of the city. It is a 20 minute drive in light traffic to Dubai International Airport, 20 minutes to the Mall of the Emirates and 10 minutes to Jumeirah Beach. Chelsea Tower is also within walking distance of some well known international franchise restaurants.
Airports
Distance 9 km
Airport Transfers Approximately 15 minutes in light traffic.
Chelsea Tower provides chargeable airport transfers with its own fleet of limousines or shuttle bus on request.
Cities and Sights
Distance 7 km
City/Sight Transfers Approximately 10 minutes in light traffic.
Taxi Transfers
Layout Description
Chelsea Tower is a 49 storey, 250 metre tall, architecturally designed futuristic tower. Guests enter the Chelsea Tower at lobby level from the lane directly behind Sheikh Zayed Road. There is a curved reception desk to the left and a small seating area and Guest Relations desk and Tour desk to the right, the lifts to the accommodation are situated behind the reception area. Chelsea Garden Cafes entrance is to the side of the apartment block. There is a small business centre with 2 internet terminals located on the ground floor in a room opposite the check-in desk. The pool and gym are located on the 9th floor of the adjacent building on top of the car park and is reached by a walk-bridge connection from the main apartment tower level 6.
Lobby & Guest Relations
Open Hours
 24 hours.
Languages Spoken English, Arabic, German.
Payment Methods All major credit cards and cash accepted.
Foreign Exchange All major currencies exchanged.
Exchange rates are commissionable.
Taxis Arranged Taxis are arranged on request
Tours Arranged A variety of activities can be arranged with the tour desk to:

Abu Dhabi City tours
Al Ain City tours
Big Red Bus Company City tour
Camel Riding
Desert Safaris
Dhow tours
Dinner Cruises
Dubai City tours
Fishing trips
Liwa full day safaris
Night at the Races
Oman Dhow tour
Sand Skiing
Sharjah and Ajman City tours
Snorkelling or Scuba Diving
Wadi Hatta or Hajar Mountains
Guest Relations Standard services
Concierge Services
 There are Porters and a Tour desk in the reception area but no dedicated Concierge desk.
Medical Facilities Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 20 minutes, according to the hotel.
There are a number of private clinics and chemists nearby.
Parking Complimentary covered car park and valet parking
Cranley Comment
The entrance and the whole of the lobby area is double height, has floor to ceiling windows and marble flooring. A curved reception desk is located at the entrance to the main apartment tower. There is a seating area for guests with leather chairs and sofa's to relax in on the right as well as a guest relations and tour desk. Directly opposite the entrance from the reception area are the lifts, 4 of which take guests to their apartment accommodation. The Chelsea Garden Café has a separate entrance around the corner of the building at pavement level. There is a small unmanned business centre with 2 internet terminals also available on the ground floor.
Shops & Amenities
Description
Ground floor level
Tour Desk
09:00 to 23:00 - 7 days a week

Pool Reception area
Tuck Shop (soft drinks, crisps, sun oil)
07:00 to 23:00 - 7 days a week
Cranley Comment
Although the Chelsea Tower has no large in-house shops, it is a 20 minute drive in light traffic to the Mall of the Emirates. It is within walking distance of some well known international franchise outlets and restaurants, other international brand hotels and a convenience store.
Rooms, Suites & Villas
Number of Floors 49
Total Rooms 281
Elevators 4
Rooms per Elevator 70
Total Staff 200
Staff per Room 0.7
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Subject to availability
Smoking Rooms Non-smoking floors available.
Shisha is not permitted in guest apartments.
Room Service Room service from Chelsea Garden Café
06:30 to 11:00 Breakfast
12:30 to 02:45 Lunch and Dinner.
Laundry Service A next day, and express dry cleaning and laundry service is available except on Fridays and bank holidays:
Laundry handed in before 14:00 will be returned the next day by 14:00.
A 5 hour express service is available between 09:00 to 18:00 and incurs an extra charge.
Dry cleaning handed in before 14:00 will be returned the next day by 14:00.
A 5 hour express service is available between 09:00 to 18:00 and incurs an extra charge.
Pressing is available between 08:00 to 23:00 Saturday to Thursday and 08:00 to 18:00 Fridays. A 2 hour express service is available at an extra charge.
Cranley Comment
Standing 49 storeys tall, some apartments at the Chelsea Tower offer guests excellent views of Dubai towards the Arabian Gulf on one side and Dubai city on the other side. The modern hallways are marbled and lead to spacious one, two and three bedroom apartments offering short and long stay options. All apartments have recently been completely refurbished and have modern, contemporary furnishings and decor with fully equipped kitchens, separate lounge/dining rooms and a guest cloakroom. Some of the three bedroom apartments also have a maid's room. Housekeeping is provided daily for short stays and bi-weekly for long stays. Guests working with computers at the dining table can request extension leads for the high speed internet connection.
  Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
One Bedroom Apartment 24

City

Electronic locking system
Viewfinder spy hole
Security Lock
Individually controlled air-conditioning
DDI Line
Voice mail
High speed internet access (chargeable)
3 pin square British sockets
LCD television
Additional television
International cable TV
Hi-fi and speakers
CD player
Large windows
Energy saving key card light switches
Bedroom dimmer switches
Double closet
Dressing table
Full length mirror
Iron and ironing board
Safe
Filter coffee and tea making facilities
Tea and coffee making facilities
Sofa-bed
En-suite bathroom
Single vanity basin unit
Bidet
Bath tub with fitted jet shower over
Shaving point
Retractable drying cord
Hairdryer

Guest cloakroom
Separate large fully equipped kitchen with:
Fridge/freezer
Washing machine
Tumble dryer
Microwave
Cooker
Separate lounge/dining area
Dining table with 4 chairs
Entrance door intercom

 2 adults and 1 child 70 to 88
Cranley Comment
One Bedroom Apartments are located on the 1st, 2nd and 3rd floors with some having restricted views. The apartments are very spacious and are decorated and furnished in a contemporary style. The apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 4, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The bedroom has a king size bed, dressing table with mirror and ample wardrobe space, whilst the modern en-suite bathroom has a bathtub and overhead jet shower.
Type No. View Facilities Max. Occupancy Size m2
Two Bedroom Apartment 86

City

As for the One Bedroom Apartments with the added benefit of being larger and with:
Additional double bedroom
Additional bathroom
Dish washer

 4 adults and 1 child 104
Cranley Comment
Two Bedroom Apartments are located from the 4th to the 25th floor, with higher floor apartments offering good views of the distant ocean or the city. The apartments are very spacious and are decorated and furnished in a contemporary style. Two Bedroom Apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 4, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The main bedroom has a king size bed, dressing table with mirror and ample wardrobe space. It has an en-suite bathroom with a bathtub and overhead shower. The second bedroom has a double bed and there is a separate bathroom that leads off the main corridor opposite the kitchen, with a bathtub and overhead jet shower.
Type No. View Facilities Max. Occupancy Size m2
Three Bedroom Apartment 171

City

As per the Two Bedroom Apartment with the added benefit of being larger and:
Dining table with 6 chairs
Additional twin bedroom
Some have a maid's room with own shower room and toilet

 6 adults and 1 child 145 to 152
Cranley Comment
Three Bedroom Apartments located on the higher floors offer good views of the distant ocean or the city. The apartments are very spacious and are decorated and furnished in a luxury contemporary style. Three Bedroom Apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 6, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is also a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The main bedroom has a king size bed, dressing table with mirror and ample wardrobe space. It has an en-suite bathroom with a bathtub and overhead shower. The other two bedrooms have a double bed and twin bed configuration and share a separate bathroom that leads off the main corridor opposite the kitchen, with a bathtub and overhead shower. Some apartments have a small maid's room, which has its own shower and WC.
Restaurants & Cafés
Number of Restaurants
 1
  Chelsea Garden Cafe  
Restaurant Type International
Restaurant Capacity 200 (110 Inside and 90 Outside)
Opening Times All day dining
Breakfast: 6:30 to 11:30
Lunch: 12:30 to 15:00
Dinner: 19:00 to 03:00
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking inside
Smoking outside (terrace area)
Shisha is served
Children’s Facilities High chairs available
Smaller portions available
3 games consoles
Breakfast Options A la carte English and Arabic
Cranley Comment
Located on the ground floor the Chelsea Garden Cafe offers an A la carte menu for breakfast, lunch and dinner, as well as a lunch buffet. In between, guests can enjoy desserts and specialty coffees and teas from the coffee bar. There is also a juice bar providing healthy options. Guests have a choice between seating inside or outside on the terrace. Chelsea Garden Café also provides room order service between 07:00 to 02:45 to the apartments. No alcohol is served on the premises.
Business & Event Facilities
Wireless Internet Chelsea Garden Café,
complimentary if dining.
In-Room Services High speedi nternet connection.
Chargeable, access card obtainable from reception.
Business Centre
Chelsea Tower has a small unmanned business centre with 2 internet terminals located on the ground floor for guests use at a charge, extra chargeable facilities include;
Fax
Copying, black/white and colour
Shredding
Cranley Comment
Chelsea Tower has a small unmanned business centre with 2 internet terminals located on the ground floor for guest use at a charge. Access cards are available at the reception. There are an additional 2 computer stations in the reception area of the pool deck located on the 9th level of the parking building and found from the 6th level of the Chelsea Tower building.
Children’s Facilities & Clubs
Restaurant Facilities See Restaurants
Babysitting service
Apartment staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception.
Cranley Comment
There are no special facilities or clubs for children at the Chelsea Tower. Toddlers may enjoy the small paddling pool at the wider end of the pool. Soft drinks, ice cream and snacks are available from the pool shop. Children under 16 must be accompanied by an adult in the pool area and can only use the sauna and steam room if over the age of 14. Chelsea Garden Café has 3 games consoles within the café. Smaller portions are available.
Beaches
  Jumeirah Beach Park
     
Location 5 km
Description Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public Public
Size/Frontage The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.
Facilities Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety Lifeguards on duty.
Parking There is a small charge to bring your car into the park or there is complimentary car parking available nearby.
Cranley Comment
The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.
Pools
  Rooftop  
     
Opening Times 05:30 to 23:45
Temperature Temperature controlled at 29 celsius.
Depths Max: 1.7 meters
Min: 1.0 metres
Size 25 metres in length
Facilities Jacuzzi
Sun loungers
Parasols
Towels
Ladies' and Men's separate changing rooms with showers, steam room and saunas.
Safety Lifeguard on duty from 07:00 to 23:45.
Children under 16 must be accompanied by an adult.
Cranley Comment
The tranquil rooftop pool is situated on the rooftop of the adjacent parking tower on its 9th floor and is reached by a walk-bridge from level 6 of the apartment block, directly connecting the apartment tower to the pool area. The pool shape resembles a ‘P’ and has a Jacuzzi and small paddling pool at the wider end. Guests are able to swim laps or simply relax on one of the sun loungers whilst enjoying the views over the city. Soft drinks, ice cream and snacks are available from the pool shop. The separate ladies' and men's changing rooms offer steam rooms and saunas. Children under 16 must be accompanied by an adult in the pool area and can only use the sauna and steam room if over the age of 14. The Rooftop pool and gym reception area has 2 computer work stations with chargeable high speed internet connections.
Sports & Gym
  Gym & Health Club  
Opening Times
 05:30 to 19:45
Description The gym is equipped with the following:
2 Cycles
2 Cross-trainers
3 Tread mills
1 Step machine
1 Rowing machine
1 Power Plate
Free Weights and dumbbells


There are separate ladies and men's changing rooms with saunas and steam rooms.
Size Medium
Cranley Comment
The gym is located by the rooftop swimming pool on the 9th floor of the adjacent building, which is reached from level 6 of the apartment building by a walk-bridge that connects the Chelsea Tower and the adjacent building. The gym is equipped with Nautilus equipment and has views over the swimming pool. There are separate ladies' and men's changing facilities with marbled flooring, offering saunas and steam rooms. Ladies have exclusive use of the gym between the hours of 12:00 to 14:00. Children under the age of 16 may not use gym equipment and must be over the age of 14 to use the sauna and steam room. Towels are available from the rooftop pool and gym reception lounge area where there are 2 computer work stations with chargeable high speed internet connections.
Golf
  Dubai Creek Golf & Yacht Club
Description
Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.
Location 9 km
Holes Two Courses: 18 Hole and 9 Hole
Length/Par 18 Hole Course: 6,839 Yards Par 71 sss 72
Facilities The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.
  Emirates Golf Club
Description
This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.
Location 7 km
Holes Majlis 18, Wadi 18
Length/Par Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74
Facilities Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.
  Montgomerie Dubai
Description
Covering more than 265 acres of landscaped turf, gardens and lakes, this spectacular golf course provides the player with undulating "links land" style fairways which challenge and intrigue all levels of player. Placement of the drive to the generous fairways remains the cornerstone of any good round. The flat landing area of each fairway can be challenging to find, but a rewarding adventure. With 14 lakes and 81 bunkers, The Montgomerie Dubai, the first and only example of the association between golfing great Colin Montgomerie and Desmond Muirhead, adds a distinctive variety to the golfing landscape of the region.

One of the signature holes is the par 5 fourth, dubbed the Snake hole for its saddleback fairway which doglegs towards the green, with 2 bunkers behind forming the eyes of the snake. Further on, the par 5 ninth, with water down the left, is a tough finish to the opening half. The par 3 thirteenth, a hole designed in the shape of the UAE, boasts a 360 degree teeing area around an island fairway and green, allowing for a completely different golf hole to be played every time. However, it is the par 5 eighteenth that offers a more classic test. At 656 yards it is a monster and, with water protecting the front of the green, it defies even the best player to hit the green in two.

Website: www.themontgomerie.com
Phone: +971 4 390 5600
Location 6 km
Holes 18
Length/Par 7396 Yards, Par 72, sss 75
Facilities Driving range
Teaching academy
9 hole par 3 Academy course
5 star hotel accommodation
3 restaurants
Cigar lounge
Angsana Spa,
Fitness centre
Outdoor swimming pool
Extensive function areas.
Spa
Name of Spa Chelsea Serano Spa and Wellness Centre
Opening Times 09:00 to 21:00
Facilities
Ayurvedic Signatures:
These holistic, Ayurvedic treatments use the inherent principles of nature to bring mind, body and soul into a state of relaxation or rejuvenation.

Abhyanga rejuvenating massage - 60 minutes
Elakizhi cleanse and circulation massage – 70 minutes
Shirodhara steam massage - 60 minutes
Udvartanam revitalize and tone massage - 70 minutes
Kalri Marma Therapy stimulating massage – 30, 60 and 90 minutes
Aromatherapy massage – 30 and 60 minutes
Hot Stone Therapy – 60 minutes
De-stress Express Massage 30 minutes
Ayurvedic Facial – 60 minutes
Ayurvedic Hair Therapy – 30 and 60 minutes
Foot Care – 20 and 45 minutes
Ayura Signature Package – 90 minutes

Yoga Healing System – 1 hour

Western therapies including exfoliation, body wraps and scrubs

Constitutional Diagnosis
Dietary Consultation
Stress management Consultation

Facilities Include:
Treatment room
Separate ladies and men's changing rooms with saunas and steam rooms
Cranley Comment
The Chelsea Serano Spa and Wellness Centre is situated on the 6th floor in the Health Club area of the building. It offers a range of Ayurvedic treatments which have a holistic approach to physical and spiritual well being, drawing on Asian techniques which originated thousands of years ago in the ancient and rich traditions of India. Yoga, and Western therapies including exfoliation, body wraps and scrubs are also available.
Special Needs
Communal Areas
There is a slight slope to the entrance of the apartment block and the corridors and entrance doors to each apartment are wide. There are two disabled parking spaces and a very steep ramp from the exit of the car park to street level and an additional slope on the connecting bridge between the 6th floor of the apartment building and the 9th floor of the parking building where the pool and gym are found.
Rooms & Bathrooms
Chelsea Tower Apartments has no dedicated disabled or specially adapted apartments for people with limited mobility, hard of hearing or the visually impaired. Corridors and entrance doors to each apartment are wide but bedroom doors are of a standard size.
Restaurants & Catering
The Chelsea Garden Café has a terrace area which leads to the restaurant entrance which has 2 steps. The restaurant is located on the ground and first floor of the building. Food is cooked to order and it also serves vegetarian and a small selection of healthy options.
Recreation Facilities
The pool area has 2 steps leading to the decking area and 4 steps down into the pool with separate pool ladders.
Visual & Hearing Aids
Assistance dogs are not welcome.
Staff Assistance
Staff are trained in first aid
Cranley Comment
Chelsea Tower Apartments has no dedicated disabled or specially adapted apartments for people with limited mobility, hard of hearing or the visually impaired. There is a slight slope to the entrance of the apartment block and the corridors and entrance doors to each apartment are wide. There is a very steep ramp from the exit of the car park to street level and an additional slope on the connecting bridge between the 6th floor of the apartment building and the 9th floor of the parking building where the pool and gym are found. The pool area has 2 steps leading to the decking area with 4 steps down into the pool and separate pool ladders. Assistance dogs are not welcome.
Environment
Cranley Comment
No recycling policies are in place at the Chelsea Tower Apartments.
Chelsea Tower, Dubai, Report Details
May 2008 - Second Review
April 2006 - First Review
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