Chelsea Tower, Dubai - Cranley Report

The Cranley Report®: Chelsea Tower

Chelsea Tower, Dubai

Hotel Address

Sheikh Zayed Road
(PO Box 118049)
Dubai
United Arab Emirates

Cranley Rating

Chelsea Tower

Photo 1 of 28. Click to enlarge

Hotel Summary

Category

Apartment Hotel

Hotel Opened	2005
Refurbishment	2007: Chelsea Garden Café Terrace Due 2008: Soft furnishings in the guest apartments Soft furnishings at the pool area Chelsea Garden Café Addition of 1 massage room

Cranley Summary

Chelsea Tower Hotel Apartments is a modern 49 floor, 250 metre tall, architectural futuristic tower located in the bustling Sheikh Zayed Road, opposite the Dubai International Financial Centre. Opened in 2005, it offers guests a choice of spacious 1, 2 and 3 bedroom serviced apartments, some of which enjoy excellent views of Dubai. The apartments have contemporary furniture and interiors with fully equipped kitchens and ample living space. Guests can either dine in the informal downstairs restaurant or take advantage of the restaurant’s 24 hour room service and dine in their own apartment. No alcohol is served on the premises. Chelsea Tower has a rooftop swimming pool and gym with steam rooms, saunas and Jacuzzis.

Hotel Location & Layout

Location Description

The futuristic Chelsea Tower stands 250 metres tall and is located off Sheikh Zayed Road opposite the Dubai International Financial Centre in the developing business district of the city. It is a 20 minute drive in light traffic to Dubai International Airport, 20 minutes to the Mall of the Emirates and 10 minutes to Jumeirah Beach. Chelsea Tower is also within walking distance of some well known international franchise restaurants.

Airports
Distance	9 km
Airport Transfers	Approximately 15 minutes in light traffic. Chelsea Tower provides chargeable airport transfers with its own fleet of limousines or shuttle bus on request.

Cities and Sights
Distance	7 km
City/Sight Transfers	Approximately 10 minutes in light traffic. Taxi Transfers

Layout Description

Chelsea Tower is a 49 storey, 250 metre tall, architecturally designed futuristic tower. Guests enter the Chelsea Tower at lobby level from the lane directly behind Sheikh Zayed Road. There is a curved reception desk to the left and a small seating area and Guest Relations desk and Tour desk to the right, the lifts to the accommodation are situated behind the reception area. Chelsea Garden Cafes entrance is to the side of the apartment block. There is a small business centre with 2 internet terminals located on the ground floor in a room opposite the check-in desk. The pool and gym are located on the 9th floor of the adjacent building on top of the car park and is reached by a walk-bridge connection from the main apartment tower level 6.

Lobby & Guest Relations

Open Hours	24 hours.
Languages Spoken	English, Arabic, German.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	All major currencies exchanged. Exchange rates are commissionable.
Taxis Arranged	Taxis are arranged on request
Tours Arranged	A variety of activities can be arranged with the tour desk to: Abu Dhabi City tours Al Ain City tours Big Red Bus Company City tour Camel Riding Desert Safaris Dhow tours Dinner Cruises Dubai City tours Fishing trips Liwa full day safaris Night at the Races Oman Dhow tour Sand Skiing Sharjah and Ajman City tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard services
Concierge Services	There are Porters and a Tour desk in the reception area but no dedicated Concierge desk.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 20 minutes, according to the hotel. There are a number of private clinics and chemists nearby.
Parking	Complimentary covered car park and valet parking

Cranley Comment

The entrance and the whole of the lobby area is double height, has floor to ceiling windows and marble flooring. A curved reception desk is located at the entrance to the main apartment tower. There is a seating area for guests with leather chairs and sofa's to relax in on the right as well as a guest relations and tour desk. Directly opposite the entrance from the reception area are the lifts, 4 of which take guests to their apartment accommodation. The Chelsea Garden Café has a separate entrance around the corner of the building at pavement level. There is a small unmanned business centre with 2 internet terminals also available on the ground floor.

Shops & Amenities

Description

Ground floor level
Tour Desk
09:00 to 23:00 - 7 days a week

Pool Reception area
Tuck Shop (soft drinks, crisps, sun oil)
07:00 to 23:00 - 7 days a week

Cranley Comment

Although the Chelsea Tower has no large in-house shops, it is a 20 minute drive in light traffic to the Mall of the Emirates. It is within walking distance of some well known international franchise outlets and restaurants, other international brand hotels and a convenience store.

Rooms, Suites & Villas

Number of Floors	49
Total Rooms	281
Elevators	4
Rooms per Elevator	70
Total Staff	200
Staff per Room	0.7

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Subject to availability
Smoking Rooms	Non-smoking floors available. Shisha is not permitted in guest apartments.
Room Service	Room service from Chelsea Garden Café 06:30 to 11:00 Breakfast 12:30 to 02:45 Lunch and Dinner.
Laundry Service	A next day, and express dry cleaning and laundry service is available except on Fridays and bank holidays: Laundry handed in before 14:00 will be returned the next day by 14:00. A 5 hour express service is available between 09:00 to 18:00 and incurs an extra charge. Dry cleaning handed in before 14:00 will be returned the next day by 14:00. A 5 hour express service is available between 09:00 to 18:00 and incurs an extra charge. Pressing is available between 08:00 to 23:00 Saturday to Thursday and 08:00 to 18:00 Fridays. A 2 hour express service is available at an extra charge.

Cranley Comment

Standing 49 storeys tall, some apartments at the Chelsea Tower offer guests excellent views of Dubai towards the Arabian Gulf on one side and Dubai city on the other side. The modern hallways are marbled and lead to spacious one, two and three bedroom apartments offering short and long stay options. All apartments have modern, contemporary furnishings and decor with fully equipped kitchens, separate lounge/dining rooms and a guest cloakroom. Some of the three bedroom apartments also have a maid's room. Housekeeping is provided daily for short stays and bi-weekly for long stays. Guests working with computers at the dining table can request extension leads for the high speed internet connection.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Apartment	24	City	Electronic locking system Viewfinder spy hole Security Lock Individually controlled air-conditioning DDI Line Voice mail High speed internet access (chargeable) 3 pin square British sockets LCD television Additional television International cable TV Hi-fi and speakers CD player Large windows Energy saving key card light switches Bedroom dimmer switches Double closet Dressing table Full length mirror Iron and ironing board Safe Filter coffee and tea making facilities Tea and coffee making facilities Sofa-bed En-suite bathroom Single vanity basin unit Bidet Bath tub with fitted jet shower over Shaving point Retractable drying cord Hairdryer Guest cloakroom Separate large fully equipped kitchen with: Fridge/freezer Washing machine Tumble dryer Microwave Cooker Separate lounge/dining area Dining table with 4 chairs Entrance door intercom	2 adults and 1 child	70 to 88

Cranley Comment

One Bedroom Apartments are located on the 1st, 2nd and 3rd floors with some having restricted views. The apartments are very spacious and are decorated and furnished in a contemporary style. The apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 4, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The bedroom has a king size bed, dressing table with mirror and ample wardrobe space, whilst the modern en-suite bathroom has a bathtub and overhead jet shower.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Apartment	86	City	As for the One Bedroom Apartments with the added benefit of being larger and with: Additional double bedroom Additional bathroom Dish washer	4 adults and 1 child	104

Cranley Comment

Two Bedroom Apartments are located from the 4th to the 25th floor, with higher floor apartments offering good views of the distant ocean or the city. The apartments are very spacious and are decorated and furnished in a contemporary style. Two Bedroom Apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 4, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The main bedroom has a king size bed, dressing table with mirror and ample wardrobe space. It has an en-suite bathroom with a bathtub and overhead shower. The second bedroom has a double bed and there is a separate bathroom that leads off the main corridor opposite the kitchen, with a bathtub and overhead jet shower.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Three Bedroom Apartment	171	City	As per the Two Bedroom Apartment with the added benefit of being larger and: Dining table with 6 chairs Additional twin bedroom Some have a maid's room with own shower room and toilet	6 adults and 1 child	145 to 152

Cranley Comment

Three Bedroom Apartments located on the higher floors offer good views of the distant ocean or the city. The apartments are very spacious and are decorated and furnished in a luxury contemporary style. Three Bedroom Apartments have a separate open plan lounge and dining room furnished with a dining table with seating for 6, a sofa bed, lounge chairs, a coffee table, TV and home entertainment system. There is also a separate cloakroom. The separate kitchen is fully equipped with modern appliances and has black granite worktops and modern wood cupboard units. The main bedroom has a king size bed, dressing table with mirror and ample wardrobe space. It has an en-suite bathroom with a bathtub and overhead shower. The other two bedrooms have a double bed and twin bed configuration and share a separate bathroom that leads off the main corridor opposite the kitchen, with a bathtub and overhead shower. Some apartments have a small maid's room, which has its own shower and WC.

Restaurants & Cafés

Number of Restaurants

Chelsea Garden Cafe

Restaurant Type	International
Restaurant Capacity	200 (110 Inside and 90 Outside)
Opening Times	All day dining Breakfast: 6:30 to 11:30 Lunch: 12:30 to 15:00 Dinner: 19:00 to 03:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking inside Smoking outside (terrace area) Shisha is served
Children’s Facilities	High chairs available Smaller portions available 3 games consoles
Breakfast Options	A la carte English and Arabic

Cranley Comment

Located on the ground floor the Chelsea Garden Cafe offers an A la carte menu for breakfast, lunch and dinner, as well as a lunch buffet. In between, guests can enjoy desserts and specialty coffees and teas from the coffee bar. There is also a juice bar providing healthy options. Guests have a choice between seating inside or outside on the terrace. Chelsea Garden Café also provides room order service between 07:00 to 02:45 to the apartments. No alcohol is served on the premises.

Business & Event Facilities

Wireless Internet

Chelsea Garden Café,
complimentary if dining.

In-Room Services

High speedi nternet connection.
Chargeable, access card obtainable from reception.

Business Centre

Chelsea Tower has a small unmanned business centre with 2 internet terminals located on the ground floor for guests use at a charge, extra chargeable facilities include;

Fax
Copying, black/white and colour
Shredding

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Cranley Comment

Chelsea Tower has a small unmanned business centre with 2 internet terminals located on the ground floor for guest use at a charge. Access cards are available at the reception. There are an additional 2 computer stations in the reception area of the pool deck located on the 9th level of the parking building and found from the 6th level of the Chelsea Tower building.

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Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Apartment staff provide a chargeable babysitting service on request, 24 hours notice should be given to Reception.

Cranley Comment

There are no special facilities or clubs for children at the Chelsea Tower. Toddlers may enjoy the small paddling pool at the wider end of the pool. Soft drinks, ice cream and snacks are available from the pool shop. Children under 16 must be accompanied by an adult in the pool area and can only use the sauna and steam room if over the age of 14. Chelsea Garden Café has 3 games consoles within the café. Smaller portions are available.

Beaches