Arabian Park Hotel, Dubai - Cranley Report

The Cranley Report

Arabian Park Hotel

Arabian Park Hotel, Dubai

Hotel Address

Oud Metha 1
Jadaf Area
P O Box 122382
Dubai
United Arab Emirates

Cranley Rating

Arabian Park Hotel

Photo 1 of 20. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	2009 DEWA Award: Water and Electricity Consumption 2009 2007 What's On Magazine - Category Sponsor UAE WEB Awards - Bronze Winner

Hotel Opened	2006
Refurbishment	2008 The Palm meeting room Lobby extension Guest Rooms – interconnecting rooms

Cranley Summary

The Arabian Park Hotel is a purpose built hotel which opened in 2006 with 318 modern well designed and comfortable rooms. Each room offers broadband internet access, safety deposit box and tea/coffee making facilities. The lobby/lounge areas on each floor are a unique feature allowing flexible space for small groups to meet, watch large screen televisions or to make use of wireless internet facilities. The hotel has a flexible policy with food and beverages by allowing guests to order items from all different outlets regardless of which one they are in as well as twenty four hour room service. The Oasis Lounge & Bar provides an opportunity to relax with global tapas, and enjoy a selection of sports shown on two discreet large plasma screens. There is a large salt water pool which is temperature controlled throughout the year and a well equipped Nautilus gym. The Business Centre offers three work stations, printing and fax facilities, secretarial services and meeting and event rooms with capacities for up to 35 delegates. There are regular shuttle buses to Dubai International Airport, Wafi and Jumeirah Beach Park. The World Trade Centre, hosting numerous major exhibitions and conferences throughout the year, is ten minutes away by taxi depending on traffic.

Hotel Location & Layout

Location Description

The Arabian Park Hotel is located in the Al Jadaf district of Dubai behind the Al Wasl Hospital which is within ten minutes of Dubai International Airport and ten minutes from The World Trade Centre and central Dubai. It is also a few minutes away from Wafi, Dubai's premier retail and entertainment destination. The Jadaf neighbourhood is quiet, although as in most areas of Dubai there are plans in place for future development. The nearest beaches are ten kilometres away but the hotel operates a complimentary three times a day shuttle service to the Jumeirah Beach Park.

Airports
Distance	4 km
Airport Transfers	Approximately 15 minutes in light traffic. Complimentary Shuttle Bus Timings: (subject to change without prior notice) Arabian Park Hotel to Dubai Airport: (Terminal 1 via terminal 3) Drop off point: Departure area (Terminal 3 Drop off only) 07:00 09:30 11:00 13:30 15:00 17:00 19:30 21:30 23:30 02:00 03:00 05:00 Dubai Airport to Arabian Park Hotel: (Terminal 1 via Terminal 3) Pick up point: Hotel Bus parking area front of the arrival hall 07:30 10:00 11:30 14:00 15:30 17:30 20:00 22:00 00:00 02:30 04:00 05:30

Cities and Sights
Distance	145 km
City/Sight Transfers	Approximately 1 hour 30 minutes in light traffic. Taxi Car Hire

Layout Description

The hotel is a seven storey single building that is shaped as an ‘X’. The centrally located reception is opposite the main entrance, with the 24 hour Deli to the left and the Brasserie to the right of the lobby. The Oasis Lounge & Bar is past the Deli; approached along a short corridor, together with the gymnasium, changing rooms & toilets. The swimming pool is also located on ground floor level in close proximity to the gym whilst the Business Centre and meeting rooms are located on the 1st floor. The four lifts leading to the guest floors are at the rear of the reception where you will also find the Travel & Tour desk. The guest floors each have a central lobby area with the guest rooms leading from this, additionally there is a lounge and library area on each floor.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, French, German, Hindi, Russian and Spanish.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	24 hours All major currencies exchanged
Taxis Arranged	Street taxis can be arranged on request. There can sometimes be a short wait.
Tours Arranged	A variety of activities can be arranged with the Alpha Tour desk (located behind the reception near the lift) to: Abu Dhabi City Tours Al Ain City Tours Camel Riding Desert Safaris Dhow Tours Dinner Cruises Dubai City Tours Fishing trips Liwa full day Safaris Night at the Races Oman Dhow Tour Sand Skiing Sharjah and Ajman City Tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard service - 24 hours. Alpha Tours 09:00 to 17:00 Saturday to Thursdays When the tour desk is closed, reception can arrange tours.
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental or airport transfers.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 30 minutes to 1 hour, according to the hotel. Al Wasl hospital behind the hotel has an accident and emergency unit.
Parking	Complimentary parking is available, with 100 parking spaces in the outdoor hotel car park.

Cranley Comment

The central point of the hotel is the reception desk which is directly opposite as you enter the hotel. It has one island station that is manned 24 hours a day. To the right of the reception area is the Concierge who is on hand to assist guests during their stay and has information on tours and the Wafi shopping centre where the hotels guests are entitled to discounts. The Brasserie restaurant is to the right of this. From the left of the reception you will find the Deli which sells newspapers, drinks, snacks, healthy options and gifts. The bright chairs and tables spill out into the lobby making this a suitable area for guests to meet up. The gymnasium is slightly further along a short corridor on the left and access to the pool on the right. The Oasis Lounge & Bar is found at the end of the corridor and you will find music played throughout the ground floor public areas.

Shops & Amenities

Description

The Deli:
24 hours

Alpha Tours
09:00 to 17:00 Saturdays to Thursdays, closed Friday.

Cranley Comment

The Deli is open 24 hours and is located in the lobby, selling a selection of gifts and postcards. The Deli also serves a small range of salads, sandwiches and hot & cold drinks which can be consumed on site or taken away. Alpha Tours are found behind the reception area close to the lifts.

All guests receive a complimentary Wafi Welcome Card on arrival. By presenting the card at a variety of shops, bars, restaurants and Cleopatra's Spa, guests can benefit from discounts ranging from 10% to 30%. Guests also receive an additional 30% voucher, valid at selected restaurants and bars, one for each night stay. A complimentary bus runs between the Arabian Park Hotel and Wafi nine times a day. In addition to Wafi there is a wide range of traditional Souks nearby in Bur Dubai including Dubai's famous gold Souk and modern shopping centres like the Bur Jurman Centre. Across the Creek in Deira are more traditional Souks and shops whilst in the other direction, along the Sheikh Zayed Road, are the new Dubai Mall and Mall of the Emirates which are the largest shopping centres in the United Arab Emirates.

Rooms, Suites & Villas

Number of Floors	7
Total Rooms	318
Elevators	4
Rooms per Elevator	80
Total Staff	150
Staff per Room	0.5

Check-in Time	14.00
Check-out Time	12.00
Late Checkout	Subject to availability, a charge may be applied.
Smoking Rooms	134 smoking rooms Standard - 88 Executive - 32 Superior - 14
Room Service	06:00 - 01:00 Light menu No breakfast items on the room service menu.
Laundry Service	Items collected before 10.00 are returned by 17.00 the same day. Items collected after 10.00 are returned the next day by 15.00. Express service with collection between 08.00 and 17.00 are returned in five hours at a surcharge.
Unique Features	Large, comfortable lobby areas for all guests are located on each floor with: Comfortable leather seating. A large Plasma screen TV. A selection of newspapers and magazines.

Club or Executive Facilities

Executive guests are accommodated in either Executive rooms or Executive Superior rooms and have a number of additional amenities such as complimentary broadband internet for laptop users in their room, early check-in and late check-out subject to availability, daily fruit basket, local newspaper and one piece of dry cleaning per day. They can also enjoy complimentary early evening cocktails & canapes on the 7th floor lounge area between 18:00 to 19:00.

Cranley Comment

Arabian Park Hotel has three room types, Standard doubles or twins, Executive rooms and Superior rooms which are slightly larger and have balconies. There are a number of packages offered at the Arabian Park Hotel that include an upgrade of amenities such as bathrobes, slippers, complimentary broadband internet and one piece of laundry per day with more flexible early check-in and late check-out facilities subject to availability. Guests, staying on the Executive packages may also enjoy complimentary cocktails and canapés on the 7th floor lounge area.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Standard	200	50 Pool View 50 Dubai Skyline / High Way 50 Garden Main Entrance 50 Emirates Road	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI Line Voice mail High speed broadband Internet access (chargeable) 3 pin square British sockets - fits European 2 pin also Flat screen television 21" TV Dimmer switches Double closet Full length mirror Safe Deposit Box Fridge with bar menu Tea and coffee making facilities En-suite bathroom Single vanity basin unit Bath tub with fitted shower over it Shaving point Retractable drying cord Hairdryer Arabian Park toiletries 04 Interconnecting Rooms	2 adults	20

Cranley Comment

Standard rooms at the Arabian Park Hotel are 20 sqm and are designed in a way that maximises space. There are 131 double bedrooms and 69 twin guest bedrooms. The Standard guest rooms have a desk area and counter made in light coloured wood, television and tea and coffee making facilities, there is an unstocked fridge with a package menu of drinks, wines and chocolates. Rooms are decorated in a modern style with brown and black speckled floor tiles, beige and white walls and modern prints. The bathroom is off the entrance corridor opposite the wardrobes and has WC, basin and bath with shower over it. The sink is recessed into a black marble counter.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive	80	20 Pool View 20 Dubai Skyline / High Way 20 Garden Main Entrance 20 Emirates Road	As for Standard rooms with the added benefit of: Complimentary cocktails and canapés on the 7th floor lounge area Complimentary internet Fruit basket Complimentary local daily newspaper Bathrobes Slippers Extra bathroom amenities	2 adults	20

Cranley Comment

Executive rooms at the Arabian Park Hotel are the same as Standard rooms with the benefit of extra amenities and one complimentary article of laundry per day. There are 78 double bedrooms and 2 twin guest bedrooms which have a desk area and counter made in light coloured wood, television and tea and coffee making facilities. An unstocked fridge with a package menu of drinks, wines and chocolates can be found in the cupboard under the TV. Overall, the rooms are decorated in a modern style with a brown and black speckled tiled floor, beige and white walls and modern prints. The bathroom is off the entrance corridor opposite the wardrobes and comprises of a WC, basin and bath with shower over it. The sink is recessed into a black marble counter.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior	38	14 Pool View 12 Dubai Skyline / High Way 12 Garden Main Entrance	As for Executive rooms with the added benefit of: Dressing area Bidet Balcony	2 adults and 1 child with extra bed	35

Cranley Comment

Superior guest rooms at the Arabian Park Hotel are 35 sqm and have the added benefit of a dressing area behind the bed, a balcony and larger bathrooms. There are 38 double Superior bedrooms that can be upgraded to include extra Executive amenities on request. The rooms have a desk area and counter made in light coloured wood, television and tea and coffee making facilities. There is an unstocked fridge with a package menu of drinks, wines and chocolates. Overall, the rooms are decorated in a modern style with a brown and black speckled tiled floor, beige and white walls and modern prints. The bathroom has a WC, bidet, basin and bath with shower over it and the sink is recessed into a black marble counter.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Arabian Park Hotel has an all-day dining restaurant, the Brasserie, and also operates a 24 hour café just off the lobby which serves a range of hot and cold drinks and freshly made sandwiches and salads. For pool goers there is also a pool terrace where food and drinks can be ordered. A special feature which guests benefit from, are seasonal fresh produce from the hotel garden, such as the rocket and tomatoes in the house salad. Guests can also drink and dine at over a dozen award winning restaurants and bars in the Wafi complex and with the Wafi Welcome Card (that they receive on check-in) they receive a range of offers and discounts.

The Brasserie

Restaurant Type	International All Day Dining
Restaurant Capacity	110 (90 Inside/20 Outside)
Opening Times	06:30 to 10:30: Breakfast 12:00 to 23:00: Lunch and dinner (same menu)
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs Children’s menu available on request including pasta, pizza and burgers Smaller portions available Crayons, pens and paper
Breakfast Options	Buffet – Continental / English / Arabic

Cranley Comment

The Brasserie is located on the ground floor overlooking the front entrance of the hotel. It is the hotels main breakfast location. The Brasserie has seating inside and additional non-smoking seating outside on a terrace for al fresco dining. It serves a buffet at breakfast time and A la carte for lunch and dinner, which includes Nasee Goreng, Chicken Tikka, Rib Eye steak, Butter Chicken and burgers. During high occupancy, there will also be a buffet in the evenings. The restaurant is decorated in a modern style with mirrors on the walls, light coloured furnishings in shades of green, blue and yellow with tiled floors. There are bench seating arrangements along one wall and alcove benches along the other with freestanding tables positioned centrally.

The Deli

Restaurant Type	Coffee Shop, light bites and mini-shop
Restaurant Capacity	20
Opening Times	24 hours
Dress Codes	No dress code

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs from the Brasserie
Breakfast Options	Hot drinks, juice and pastries.

Cranley Comment

The modern bright coloured Deli located to the left of the reception serves a variety of salads, sandwiches and drinks including coffee from a 'Barista', and a menu including gluten free and healthy options. Guests can eat at the tables or bar area within The Deli, or on the edge of the lobby. They can also take away items 24 hours a day. The Deli also stocks a small selection of gift items, toiletries and postcards.

The Pool Terrace

Restaurant Type	Pool Terrace (Part of the Oasis Lounge and Bar)
Restaurant Capacity	45
Opening Times	11.00 to 00.00
Dress Codes	No dress code

Air-Conditioning	No
Smoking Policy	Designated smoking areas.
Children’s Facilities	High chairs Children’s menu Smaller portions available Crayons, pens and paper
Breakfast Options	Not available

Cranley Comment

The Pool Terrace, seating 45 guests, is located by the pool and is served by The Oasis Lounge & Bar. Customers can order from The Pool Terrace menu with a selection of salads, sandwiches and light snacks or the more comprehensive Oasis Lounge & Bar menu. Specialities include bruschetta, calamari, keba and seafood platters as well as prawn tempura. It is also possible to order from the Brasserie or the Deli whilst using the Pool Terrace.

Bars

Number of Bars

The Oasis Lounge & Bar

Bar Type	Cocktail Lounge and Wine Bar
Bar Capacity	Total 105, 60 inside, 45 outside on pool terrace
Opening Times	Drinks - 11:00 to 02:00 Dining - 11:00 to 01:00
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	Smoking allowed.
Admissions Policy	Children are not allowed in the bar after 20:00

Cranley Comment

The Oasis Lounge & Bar can be found to the left of the lobby area, past the gymnasium. There is a mixture of lounge seating and bar stools in neutral colours with a large central bar area to the back of the room which serves a comprehensive selection of alcoholic and non-alcoholic drinks including draft beer and a wide choice of wines and cocktails. Food includes global tapas and platters that are ideal to share. It is a quiet venue during the day and becomes lively in the evenings with two 42” plasma screens showing a variety of sports throughout the day and evening.

Business & Event Facilities

Wireless Internet

Presentation projectors and conference call facilities are available and there is a nearby business centre with three individual work stations. Arabian Park Hotel Business Centre is open 24 hours a day, 7 days a week. A secretary is on call to assist with any administrational requirements such as photocopying, faxing, scanning and binding, or for any last-minute requirements.

In-Room Services

High speed internet connection.
Wi-Fi connectivity.
Standard and Superior rooms - chargeable access card obtainable from the Business Centre or via the internet .
Some packages may include internet connections on a complimentary basis.

Business Centre

The modern Business Centre is located on the 1st floor and is open 24 hours a day. It has floor to ceiling windows, a manned reception area and 3 individual workstations, secretarial services, copying etc are chargeable, facilities include;
3 computer workstations with internet connection.
Meeting rooms.
Printer colour / black and white
Copier colour / black and white
Fax
Typing
Binding
Scanning
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Arabian Park
Palm	32	6.4 x 4.5 x 2.9	35	-	35	20	22	-	-
Aamaal and Mouhadara	28	6.4 x 3.6 x 2.9	-	-	-	-	14	-	-
Aamaal	13	3.1 x 3.6 x 2.9	-	-	-	-	6	-	-
Mouhadara	15	3.3 x 3.6 x 2.9	-	-	-	-	6	-	-
Wafi Centre
Vintage	n/a	Undefined	130	60	-	-	-	-	-
Mahi Mahi	n/a	Undefined	450	130	-	-	-	-	-
Persia Persia	n/a	Undefined	160	120	-	-	-	-	-
Planet Hollywood	n/a	Undefined	225	120	-	-	-	-	-
Thai Chi	n/a	Undefined	100	90	-	-	-	-	-
Sevilles	n/a	Undefined	500	250	-	-	-	-	-
Asha's	n/a	Undefined	300	140	-	-	-	-	-
Carters	n/a	Undefined	210	160	-	-	-	-	-
Ginseng	n/a	Undefined	150	65	-	-	-	-	-

The Arabian Park Hotel has 2 adaptable event spaces which are suitable for lectures, business meetings and small cocktail receptions for up to 35 people. Aamaal and Mouhadara rooms have a small breakout area within the Business Centre for coffee. The Palm and Mouhadara meeting rooms have the additional benefit of private balconies.

Bookings for larger events at the Wafi Centre may be booked through the hotel.

Cranley Comment

The 24 hour Business Centre is a well equipped, full service centre with adjoining meeting rooms Aamaal and Mouhadara. Aamaal and Mouhadara can be converted into a larger meeting room on request or guests can hire the largest conference room the Palm, which is adjacent to a lounge area, which may also be utilised by special arrangement. Wireless broadband internet is available by purchasing a prepaid card from the Business Centre.

Bookings for larger events at the Wafi Centre may be booked through the hotel.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Hotel staff provide a chargeable babysitting service on request, 24 hours notice should be given to reception.

Cranley Comment

Arabian Park Hotel caters for the business and leisure traveller. Although there are no specific facilities for children, children up to age 6, may stay free and The Brasserie is able to provide special menus, highchairs and crayons. There is no special children's pool but they are welcome in the pool area. A babysitting service provided by the hotel at an extra charge, should be booked 24 hours in advance. Within the Wafi Centre there is an' Encounter Zone' with rides and slot games suitable for younger children.

Entertainment

Evening Activities

Cranley Comment

Although there is no live entertainment provided in the hotel The Oasis Lounge & Bar has two large screens showing sporting events. There is also a wide range of bars and restaurants at Wafi, many of which are discounted to hotel guests, which is only two kilometres away with complimentary transport provided by the hotel shuttle bus.

Beaches

Jumeirah Beach Park

Location	10 km The hotel runs a complimentary shuttle bus leaving the hotel at 09:00 and 12:30 and returns at 13:00 and 18:00. Timings subject to change and are available from reception. (Mondays are Ladies Only in Jumeirah Beach Park)
Description	Jumeirah Beach Park is a public beach open from 8:00 to 23:00. Visitors must pay a small charge to enter the beach area and sun loungers and parasols are available for hire. Visitors to the Jumeirah Beach Park should note that one day per week is designated as 'Ladies Only' day and they should check before visiting which day it is.
Private/Public	Public
Size/Frontage	The beach has a water frontage of about four hundred metres and is approximately twenty metres wide.

Facilities	Facilities include showers, toilets, snack bar, sun loungers and parasols for hire, a children’s adventure playground and a grass area with barbeques and straw parasols.
Safety	Lifeguards on duty.
Parking	There is a small charge to bring your car into the park or there is complimentary car parking available nearby.

Cranley Comment

The Jumeirah Beach Park is a public beach with a small charge for entry. The beach park has a large beach with lifeguards, sun lounger and parasol hire, toilet facilities and a snack bar for cold drinks and fast food refreshments. There is a grassed area and an area planted with trees, where barbeques are available for public use. There are football goals and beach volleyball facilities on the beach in addition to an adventure type playground to keep younger children entertained.

Pools

Salt Water Pool

Opening Times	07.00 to 21.00
Temperature	Temperature controlled 29 - 30 degrees celsius.
Depths	Min 0.80m Max 1.50m
Size	20m x 8m

Facilities	Two outside showers. Parasols. Sun loungers with cushions. Separate male and female changing rooms and toilets.
Safety	Lifeguard on duty 07:00 to 19:00 daily

Cranley Comment

The hotel salt water pool is located on the ground floor past reception. It is set in a courtyard with a wall on two sides which marks the perimeter of the hotel and the hotel itself on the other two sides. The pool surround is paved and with a further grassed area, there are numerous sun loungers and tables and chairs for guests. Food and drink are supplied from The Oasis Lounge & Bar located just inside the main building.

Sports & Gym

Gym & Health Club

Opening Times	06:00 to 23:00
Description	Nautilus equipment: 1 Bike 1 Reclining bike 1 Treadmill 1 Stepper 2 Resistance machines 1 Bowflex Bench Water cooler Towels Changing rooms available across from the gym
Size	5.4m x 4.7m

Cranley Comment

The gym is located near to the main reception on the ground floor. It is an internal room but some natural light is afforded from the frosted glass wall that separates it from the corridor. The separate ladies' and gentlemen’s changing and shower facilities are located across the corridor from the gym and have direct access to the pool. The gym has modern Nautilus equipment and there are mirrors on two walls to give the illusion of more space. Under 14’s are not allowed admittance to the gym.

Golf

Dubai Creek Golf & Yacht Club

Description

Opened in 1993 and extensively re-modelled in 2005, the course is set next to Dubai Creek, close to the city centre and Dubai International Airport. The championship course was re-designed by Thomas Bjorn and is set in undulating fairways lined with palms, attractive water hazards and shrubbery that give it a tropical and secluded feel despite being close to the city centre. The complex also features a nine hole floodlit par-three course. The course was voted in November 2005 as one of the top 100 world courses to play and hosted the Dubai Desert Classic in 1999 and 2000.

Location	3 km
Holes	Two Courses: 18 Hole and 9 Hole
Length/Par	18 Hole Course: 6,839 Yards Par 71 sss 72

Facilities

The centrepiece clubhouse is designed in the shape of a Dhow, making this one of Dubai’s landmark buildings. There is a golf academy with high tech studio, double ended driving range, six PGA qualified professionals and a comprehensive pro shop.

Emirates Golf Club

Description

This was the first grass course in the Gulf region when it opened in 1988. The club features two championship courses; the Majlis and the Wadi. The Majlis was the original course and was designed by Florida based designer Karl Litten. The Wadi opened in 1996 and was re-designed in 2007 by Nick Faldo. Despite a number of new courses, it still ranks as one of the best in Dubai. It has hosted the Dubai Desert Classic fifteen times for the last six years in succession.

Location	20 km
Holes	Majlis 18, Wadi 18
Length/Par	Majlis: 7,185 Yards par 72 sss 74 , Wadi: 7,263 Yards par 72 sss 74

Facilities

Teaching academy, two driving ranges (one of which is floodlit), pitching and chipping areas, fairway and greenside practice bunkers. Several bars and restaurants.

Spa

Cranley Comment

The Arabian Park Hotel has no dedicated spa at the hotel, however discounted rates are given to guests who wish to use the Cleopatra's Spa at Wafi. Cleopatra's Spa offers pool and sauna facilities as well as traditional beauty treatments such as massages and facials. A complimentary shuttle service is available.

Special Needs

Communal Areas

All public areas within the Arabian Park Hotel have direct access for wheelchair users with the exception of the pool changing rooms which have two shallow steps but can be accessed via the lobby opposite the gym. Both the hotel entrance and main pool areas have ramps with a slight incline, the restaurants, bar and gym areas are all on one level. There is one cloakroom for the disabled, located on the 1st floor level with two grab rails and limited space below the built in wash hand basin.

Rooms & Bathrooms

There are two specially adapted Superior guest rooms which are located close to the lifts for guests with some limited mobility. The main bedroom area has no special equipment but has a wheel-in dressing area, however, the rails in the closets are at full height. The rooms have standard double beds and a good size area for movement to one side. The bathrooms have 2 grab rails and a built in sink with limited free space below, similarly to all guest rooms within the hotel the bedroom entrance is wide and the bathrooms have an emergency panic cord connected to the reception.

Restaurants & Catering

Access to the restaurants and lounge areas for guests with limited mobility is good. No provisions have been made for the partially sighted but the hotel will enlarge menus if requested. Most menus only mention vegetarian options, if guests have any special dietary requirements such as nut allergies, sugar or gluten free you are advised to notify the hotel so that meals can be specially prepared. The Deli next to the reception has a four day rotating menu including gluten free and healthy options.

Recreation Facilities

The Arabian Park Hotel's pool area is accessed by a ramp or two shallow steps. There are open rain showers within the pool surrounding area. The pool itself has four gradual steps leading into the shallow end of the pool, there are no hand rails. The pool depth increases gradually from 0.80m to 1.50m at the deep end and there are two step ladders for exit and entry. The changing and shower rooms at the pool can either be accessed from the reception area or from the pool area which has two steps up to the entrance. The gym is found opposite the pool changing rooms.

Visual & Hearing Aids

There are currently no induction loop systems in place at the hotel for the hard of hearing, nor any Braille or indented/raised signposting throughout the hotel or in the lifts for the visually impaired. The hotel will print larger font menus on request. Assistance dogs at this time are not allowed at the hotel.

Staff Assistance

The Arabian Park Hotel is a small hotel where the hotel staff appear friendly, helpful and accommodating. Although the staff have no special training other than first aid, they are able to give some assistance when required. The hotel has its own wheelchair for guests to use if necessary.

Cranley Comment

Although mobility access is good at the Arabian Park Hotel, only limited basic special facilities have been put in place for people with disabilities. The hotel and staff appear accommodating in terms of some assistance and special provisions for diets etc. Assistance dogs are not allowed.

Environment

Measures

Recycling
Energy Saving
Water Saving

Cranley Comment

The Arabian Park Hotel won the DEWA Award for Water and Electricity Consumption 2009 and is viewed as one of Dubai's greenest hotels. The award, from Dubai Electricity and Water Authority (DEWA), recognizes the hotel's 'outstanding efforts' in reducing its environmental impact. Environmentally-friendly practices adopted by the hotel include installing flow reducers on all taps, which have reduced the amount of water they use by up to 30%. Timers have also been installed on all lights, and an underground irrigation system in the garden areas ensures that no irrigation water is lost through evaporation. Guests are also encouraged to consider using the same towels for more than one day.

All hotel staff have undergone extensive training to increase awareness of preserving the environment, and to highlight the importance of carefully controlling the electricity and water consumption in all areas of the hotel.

Paper is recycled back of house, as are bottles and plastics. There are energy saving light bulbs in public areas and guest corridor lights are dimmed after 22:00 without any obvious signs of causing any hindrance to guests.

The hotel chef also grows his own seasonal crops at the back of the hotel grounds with fresh herbs and vegetables including basil, eggplant, coriander, rosemary, mint and tomatoes which regularly feature in house salads.

One of the hotels chosen charities for 2009 is the Dubai Autism Centre.

Arabian Park Hotel, Dubai, Report Details

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