Arabian Park Hotel, Dubai - Cranley Report

The Cranley Report®: Arabian Park Hotel

Arabian Park Hotel, Dubai

Hotel Address

AL- Jaddaf
(P.O.Box 122382)
Dubai
United Arab Emirates

Cranley Rating

Arabian Park Hotel

Photo 1 of 18. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened	2006
Refurbishment	2008 - The Palm meeting room 2008 (ongoing) Lobby - extension Brasserie - terrace extension Guest Rooms – interconnecting rooms

Cranley Summary

The Arabian Park Hotel is a purpose built hotel that opened in 2006 with 318 modern well designed and comfortable rooms. Each room offers broadband internet access, safety deposit box and tea/coffee making facilities. The lobby/lounge areas on each floor are a unique feature allowing flexible space for small groups to meet, watch large screen televisions or to make use of wireless internet facilities. The hotel has a flexible policy with food and beverages by allowing guests to order items from all different outlets regardless of which one they are in as well as twenty four hour room service. The Oasis cocktail lounge & wine bar provides an opportunity to relax with global tapas, and enjoy a selection of sports shown on 2 discreet large plasma screens. There is a large salt water pool which is temperature controlled throughout the year and a well equipped Nautilus gym. The Business Centre offers three work stations, printing and fax facilities, secretarial services and meeting and event rooms with capacities for up to 35 delegates. There are regular shuttle buses to Dubai International Airport, Wafi and Jumeirah Beach Park. The World Trade Centre, hosting numerous major exhibitions and conferences throughout the year, is ten minutes away by taxi depending on traffic.

Hotel Location & Layout

Location Description

Arabian Park Hotel is located in the Al - Jadaf district of Dubai behind the Al Wasl Hospital which is within ten minutes of Dubai International Airport and five minutes from The World Trade Centre and central Dubai. It is also a few minutes away from Wafi, Dubai's premier retail and entertainment destination. The Jadaf neighbourhood is quiet, although as in most areas of Dubai there are plans in place for future development. The nearest beaches are ten kilometres away but the hotel operates a complimentary three times a day shuttle service to the Jumeirah Beach Park.

Airports
Distance	4 km
Airport Transfers	Approximately 15 minutes in light traffic. There is a complimentary shuttle bus that runs frequently throughout the day at regular intervals. A chargeable limousine service is available via the hotel concierge. Taxi.

Cities and Sights
Distance	145 km
City/Sight Transfers	Approximately 1 hour 30 minutes in light traffic. Taxi Car Hire

Layout Description

The hotel is a seven storey single building that is shaped as an ‘X’. The Reception is located centrally, directly opposite the main entrance, with the twenty four hour Deli to the left and The Brasserie to the right of the lobby facing Reception. The Oasis Lounge & Bar is past the Deli; approached along a short corridor together with the gym, changing rooms & toilets. The swimming pool is also located on ground floor level in close proximity to the gym whilst the Business Centre and meeting rooms are located on the first floor. The four lifts leading to the guest floors are at the rear of the Reception near to the Travel & Tour desk. The guest floors each have a central lobby area with the guest rooms leading from this, additionally there is a lounge and library area on each floor.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Arabic, Russian, French, German, Spanish and Hindi.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	24 hours All major currencies exchanged There is a limit imposed by the hotel per transaction during high seasons.
Taxis Arranged	Street taxis can be arranged on request. There can sometimes be a short wait.
Tours Arranged	A variety of activities can be arranged with the Alpha Tour desk (located behind the Reception near the lift) to: Abu Dhabi City Tours Al Ain City Tours Camel Riding Desert Safaris Dhow Tours Dinner Cruises Dubai City Tours Fishing trips Liwa full day Safaris Night at the Races Oman Dhow Tour Sand Skiing Sharjah and Ajman City Tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	24 hours Standard service. Alpha Tours 09:00 to 17:00 Saturday to Thursdays When the tour desk is closed, Reception can arrange tours.
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental or airport transfers.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 1 to 2 hours, according to the hotel. Al Wasl hospital behind the hotel has an accident and emergency unit.
Parking	100 parking spaces are available in the outdoor hotel car park.

Cranley Comment

The central point of the hotel is the Reception desk which is directly opposite you as you enter the hotel, it has one island station that is manned 24 hours a day. To the right of the reception area is the Concierge who is on hand to assist guests during their stay and has information on tours and the Wafi shopping centre where the hotels guests are entitled to discounts. The Brasserie restaurant is to the right of this. From the left of the Reception you will find a Deli that sells newspapers, drinks, snacks and healthy options. The bright chairs and tables spill out into the lobby area. The gym is slightly further along a short corridor on the left and access to the pool on the right. The Oasis Lounge & Bar is found at the end of the corridor. Music is played throughout the ground floor public areas.

Shops & Amenities

Description

The Deli (Hot and cold drinks, salads and sandwiches, newspapers and gifts).
24 hours.

Alpha Tours
09:00 to 17:00 Saturdays to Thursdays, closed Friday.

Cranley Comment

The Deli is open 24 hours and is located in the lobby and sells a selection of gifts and postcards. The Deli also serves a small range of salads, sandwiches and hot & cold drinks which can be consumed on site or taken away. Alpha Tours are found behind the reception area close to the lifts.

All guests receive a complimentary Wafi Welcome Card on arrival. By presenting the card at a variety of shops, bars, restaurants and Cleopatra's Spa, guests can benefit from discounts ranging from 10% to 40%. Guests also receive an additional 30% voucher, valid at selected restaurants and bars, one for each night stay. A complimentary bus runs between Arabian Park Hotel and Wafi twelve times a day. In addition to Wafi there is a wide range of traditional Souks nearby in Bur Dubai including Dubai's famous gold Souk and modern shopping centres like the Bur Jurman Centre. In addition, across the Creek in Deira are more traditional Souks, and shops and in the other direction along the Sheikh Zayed Road is the Mall of the Emirates which is the largest shopping centre in the United Arab Emirates.

Rooms, Suites & Villas

Number of Floors	7
Total Rooms	318
Elevators	4
Rooms per Elevator	80
Total Staff	163
Staff per Room	0.5

Check-in Time	14.00
Check-out Time	12.00
Late Checkout	Subject to availability, a charge may be applied.
Smoking Rooms	134 smoking rooms Standard - 88 Executive - 32 Superior - 14
Room Service	24 hour Light menu 11:00 to 02:00 Lunch and Dinner No breakfast items are on the room service menu.
Laundry Service	Items collected before 10.00 are returned by 17.00 the same day. Items collected after 10.00 are returned the next day by 15.00. Express service with collection between 08.00 and 17.00 are returned in six hours at a surcharge.
Unique Features	Large, comfortable lobby areas for all guests are located on each floor with: Comfortable leather seating. A Large Plasma screen TV. A selection of newspapers and magazines.

Club or Executive Facilities

Executive guests are accommodated in either Executive rooms or Executive Superior rooms and have a number of additional amenities such as complimentary broadband internet for laptop users in their room, late check-out subject to availability, daily fruit basket, local newspaper and one piece of dry cleaning per day. They can also enjoy complimentary early evening cocktails & canapes on the 7th floor lounge area between 18:00 to 19:00

Cranley Comment

Arabian Park Hotel has three room types, Standard doubles or twins, Executive rooms and Superior rooms which are slightly larger and have balconies. There are a number of packages offered at the Arabian Park Hotel that include an upgrade of amenities such as bathrobes, slippers, complimentary broadband internet and one piece of laundry per day with more flexible late check-out facilities subject to availability. Guests, staying on the Executive packages may also enjoy complimentary cocktails and canapés on the 7th floor lounge area.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Standard	216	54 Pool View 54 Dubai Skyline / High Way 54 Garden Main Entrance 54 Emirates Road	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI Line Voice mail WiFi (chargeable) High speed Internet access (chargeable) 3 pin square British sockets Flat screen television Radio / TV Dimmer switches Double closet Full length mirror Safe Safety Deposit Boxes at Reception Fridge with bar menu Tea and coffee making facilities En-suite bathroom Single vanity basin unit Bath tub with fitted shower over it Shaving point Retractable drying cord Hairdryer Arabian Park toiletries	2 Adults	20

Cranley Comment

Standard rooms at the Arabian Park Hotel are 20 sqm and are designed in a way to maximise the space. There are 135 double bedrooms and 81 twin guest bedrooms. The Standard guest rooms have a desk area and counter made in light coloured wood, television and tea and coffee making facilities, there is an unstocked fridge with a package menu of drinks, wines and chocolates. Overall, the rooms are decorated in a modern style with a brown and black speckled tiled floor, beige and white walls and modern prints. The bathroom is off the entrance corridor opposite the wardrobes and has WC, basin and bath with shower over it. The sink is recessed into a black marble counter.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive	64	16 Pool View 16 Dubai Skyline / High Way 16 Garden Main Entrance 16 Emirates Road	As for Standard rooms with the added benefit of: Complimentary cocktails and canapés on the 7th floor lounge area Complimentary internet Fruit basket Complimentary local daily newspaper Bathrobes Slippers Extra bathroom amenities	2 Adults	20

Cranley Comment

Executive rooms at the Arabian Park Hotel are 20 sqm and are designed in a way to maximise the space. There are 62 double bedrooms and 2 twin guest bedrooms, the Executive guest rooms benefit from extra amenities and one article of laundry per day. The rooms have a desk area and counter made in light coloured wood, television and tea and coffee making facilities, there is an unstocked fridge with a package menu of drinks, wines and chocolates. Overall, the rooms are decorated in a modern style with a brown and black speckled tiled floor, beige and white walls and modern prints. The bathroom is off the entrance corridor opposite the wardrobes and comprises of a WC, basin and bath with shower over it. The sink is recessed into a black marble counter.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior	38	14 Pool View 12 Dubai Skyline / High Way 12 Garden Main Entrance	As for Standard rooms with the added benefit of: Complimentary cocktails and canapés on the 7th floor lounge area Dressing area Bidet Balcony Executive facilities include: Complimentary internet Fruit basket Complimentary local daily newspaper Bathrobes Slippers Extra bathroom amenities	2 Adults and 1 child with extra bed	35

Cranley Comment

Superior guest rooms at the Arabian Park Hotel are 35 sqm and have the added benefit of a dressing area behind the bed, a balcony and larger bathrooms. There are 38 double Superior bedrooms that can be upgraded to include extra Executive amenities. The rooms have a balcony, desk area and counter made in light coloured wood, television and tea and coffee making facilities. There is an unstocked fridge with a package menu of drinks, wines and chocolates. Overall, the rooms are decorated in a modern style with a brown and black speckled tiled floor, beige and white walls and modern prints. The bathroom has a WC, bidet, basin and bath with shower over it and the sink is recessed into a black marble counter.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

Arabian Park Hotel has an all-day dining restaurant, The Brasserie, and also operates a 24 hour café just off the lobby that serves a range of hot and cold drinks and freshly made sandwiches and salads. For pool goers there is also a pool terrace where food and drinks can be ordered. Guests can also drink and dine at over a dozen award winning restaurants and bars in the Wafi complex and with the Wafi Welcome Card (that they receive on check-in) they receive a range of offers and discounts.

The Brasserie

Restaurant Type	International All Day Dining
Restaurant Capacity	Total 126, Inside 106, Outside 20
Opening Times	06.30 to 23.00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs Children’s menu Smaller portions available Crayons, pens and paper
Breakfast Options	Buffet – Continental / English / Arabic

Cranley Comment

The Brasserie is located on the ground floor overlooking the front entrance of the hotel. It is the hotels main breakfast location. The Brasserie has seating inside and additional non-smoking seating outside on a terrace for al fresco dining. It serves a buffet at breakfast time and A la carte for lunch and dinner. Occasionally, depending on occupancy, there will be a buffet in the evenings as well. The restaurant is decorated in a modern style with mirrors on the walls, light coloured furnishings in shades of green, blue and yellow with tiled floors. There are bench seating arrangements along one wall and alcove benches along the other with freestanding tables positioned centrally.

The Deli

Restaurant Type	Coffee shop, sandwich bar and mini-shop.
Restaurant Capacity	Total 20
Opening Times	24 hours

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Breakfast Options	Hot drinks, juice and pastries.

Cranley Comment

The modern bright colourd Deli located to the left of the Reception serves a variety of salads, sandwiches and drinks including coffee from a 'Barista', and a menu including gluten free and healthy options. Guests can eat at The Deli at the tables or bar area within The Deli, or on the edge of the lobby. They can also take away items 24 hours a day. It also stocks a small selection of gift items, toiletries and postcards.

The Pool Terrace

Restaurant Type	Pool Terrace
Restaurant Capacity	Total 45
Opening Times	11.00 to 00.00

Air-Conditioning	No
Smoking Policy	Designated smoking areas.
Children’s Facilities	High chairs Children’s menu Smaller portions available Crayons, pens and paper

Cranley Comment

The Pool Terrace, seating 45 guests, is located by the pool and is served by The Oasis Lounge & Bar. Customers can order from The Pool Terrace menu with a selection of salads, sandwiches and light snacks or the more comprehensive Oasis Lounge & Bar menu.

Bars