Emirates Palace, Abu Dhabi

The Cranley Report

Emirates Palace

Emirates Palace, Abu Dhabi

Hotel Address

Emirates Palace
Corniche Road
(PO Box 39999)
Abu Dhabi
United Arab Emirates

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Cranley Rating

Emirates Palace

Photo 1 of 37. Click to enlarge

Hotel Summary

Category

Resort Hotel

Awards Won

2007
14th Annual World Travel Awards (WTA):
- World’s Leading Conference Hotel.
- Palace Suites named World’s Leading Suites.

American Academy of Hospitality Sciences:
- International Five Star Diamond Award.

New York-based Seven Stars and Stripes Award.

MENA Middle East Awards:
- Best Conference/Convention Centre.
- Best 5 Star Business/Conference Hotel.
- Best 5 Star Leisure Hotel in Middle East.

Time Out Abu Dhabi Restaurant Awards:
Mezzaluna – Best Italian Resturant.
Sayad – Highly Recommended Seafood Restaurant.
Anar – Highly Recommended Middle East and North African Restaurant.

2006
MENA Middle East Awards:
- Best 5 Star Hotel in Middle East.
- Best New Project.
- Best Conference Hotel.

Hotel Opened	2005
Refurbishment	Forthcoming Additions: Second Palace Lounge - West Wing Marina

Cranley Summary

Emirates Palace is a landmark development located a few miles from Abu Dhabi City Centre on the Abu Dhabi Corniche, placing it in a quiet setting but convenient for quick city access. It is a unique architectural masterpiece designed around an 'Arabian Nights' Palace scene and is set in 85 hectares of landscaped gardens with over 8,000 trees and its own 1.3 kilometre private beach. The Palace took over four years to build and is over a kilometre wide with a two and a half kilometre perimeter. The centre piece of the hotel’s design is the central dome which is 42 meters wide with a surface finish of silver and gold glass mosaic tiles. The hotel features 302 deluxe rooms and 60 suites which can be configured as one, two or three bedroom suites. There are a range of restaurants to cater for most tastes and extensive conference facilities including an Auditorium, Ballroom, Media Centre and Conference Rooms. The design of the Emirates Palace is such that it has a symmetrical style with 'Grand Rooms', gym and pool facilities in each of the East and West Wings, a spa located at the end of the West Wing, and shops and hairdressers in the East Wing. Guests can be ferried around the large complex in golf buggies should they wish.

Hotel Location & Layout

Location Description

Emirates Palace covers over 247 acres with its own private beach and gardens, it is set at the end of the Abu Dhabi Corniche next to Abu Dhabi City Centre. Its location gives it the benefit of being just about one kilometre from the city centre, placing it near the business district and shopping areas whilst keeping its own peaceful sanctuary at the end of the Corniche. The Abu Dhabi Golf Club is 40 kilometres away and the horse racing track is 25 kilometres away, providing additional leisure options for guests.

Airports
Distance	38 km
Airport Transfers	Approximately 25 minutes in light traffic. Complimentary transfers for all suite guests.

Cities and Sights
Distance	1 km
City/Sight Transfers	Approximately 5 minutes in light traffic. Taxi

Layout Description

The building is traditionally vernacular in style with a central palace Reception and lobby area found at the entrance of the hotel on the 4th floor, leading from this the hotel has two symmetrical East and West Wings. It is substantial in scale, being over a kilometre wide and having a perimeter of over two and a half kilometres. Features of the building are the domes, with over 114 in total, (the largest being over 42 meters wide) and the vast expanses of space in the central areas. The East and West Wings both have their own small satellite reception areas on the 2nd floor with matching guest room facilities and swimming pools at either end of the wings. The Anantara Spa is located at the far end of the West Wing and S T Beauty hairdressers at the far end of the East Wing. Golf buggies are provided to move guests externally from one end of the hotel to the other. The hotel restaurants and The Palace Suites are situated in the central palace with the 'Grand Rooms' and Khaleej Suites located in the wings.

Lobby & Guest Relations

Open Hours	24 Hours
Languages Spoken	Arabic, English, European and several other languages spoken. (the hotel employs staff from 49 countries).
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	All major currencies exchanged. ATM machines and banks available within the hotel.
Taxis Arranged	Taxi pool on standby.
Tours Arranged	A full range of tours and tailor made packages can be organised to include: Abu Dhabi City tours Al Ain City tours Camel Riding Desert Safaris Dhow tours Dinner Cruises Dubai City tours Fishing trips Liwa full day safaris Night at the Races Oman Dhow tour Sand Skiing Sharjah and Ajman City tours Snorkelling or Scuba Diving Wadi Hatta or Hajar Mountains

Guest Relations	Standard services
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental or airport transfers at any time during a guest's stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 30 minutes, according to the hotel. The hotel has it’s own wheelchair for use if required.
Parking	Complimentary valet parking. Underground parking for 818 cars. Total parking spaces available, 2500 cars. Helicopter Pad within the grounds.

Cranley Comment

Guests arrive via an elevated driveway to a Reception on the fourth floor. On entering the lobby, one is taken aback by the sheer scale of the interior of the hotel, with its wide long walkways. The interior is decorated in themes of gold with elaborate gold leaf, marble and tiled flooring, prevalent throughout the hotel. Off to the right hand side of the entrance lobby is the Reception and Concierge where guests are personally greeted on arrival and from there escorted to their rooms where they are formally checked in. Off to the left of the entrance are the Guest Relations desks. On the 2nd floor of each wing there are additional satellite reception areas.

Shops & Amenities

Description

Reception:

Paris Gallery: Fine watches
10:00 to 22:00 Saturday to Thursday
14:00 to 22:00 Friday

Style Gallery: Fine watches and jewellery
10:00 to 22:00 Saturday to Thursday
16:00 to 22:00 Friday

Rolex Boutique: Fine watches
10:00 to 22:00 Saturday to Thursday
16:00 to 22:00 Friday

DAMAS Jewellers: Fine jewellery
10:00 to 22:00 Saturday to Thursday
16:00 to 22:00 Friday

Etihad Desk :for flight bookings and information
10:00 to 22:00 Saturday to Thursday
Closed - Friday

Golden Car Hire
10:00 to 22:00 Saturday to Thursday
Closed - Friday

East Wing:

S T Salon: Mens hairdressing
10:00 to 21:00 7 days a week

Yas Perfume: Perfumes
10:00 to 22:00 Saturday to Thursday
17:00 to 22:00 Friday

Al Jamal: Longines watches
10:00 to 13:00 Saturday to Thursday
14:00 to 22:00 Saturday to Thursday

Kunooz Jewellers: Breitling watches and jewellery
10:00 to 13:00 Saturday to Thursday
14:00 to 22:00 Saturday to Thursday

Arabia Press and Media: Newsagents
10:00 to 13:00 Saturday to Thursday
14:00 to 22:00 Saturday to Thursday

Rodeo Drive: Men's and Ladies' fashions
10:00 to 22:00 Saturday to Thursday
17:00 to 22:00 Friday

Emirates Palace Boutique: Vilbrequin, Mont Blanc
10:00 to 22:00 Saturday to Thursday
13:00 to 22:00 Friday

National Bank of Abu Dhabi
09:00 to 13:30 Saturday to Wednesday
15:00 to 21:30 Saurday to Wednesday
09:00 to 13:30 Thursday
Closed - Friday

East Wing Pool:

S T Beauty: Ladies' beauty salon offering hairdressing, make-up, manicures and waxing services.
10:00 to 21:00 7 days a week.

Cranley Comment

Emirates Palace enjoys a number of high end boutiques in keeping with the style of the hotel. Four of the boutiques are located next to the main Reception, whilst the remaining boutiques are located in the East Wing with the ladies' salon next to the East Wing Pool. In addition to the hotel boutiques, Abu Dhabi City Centre is only 1 km away offering a full array of city centre shops, boutiques and other amenities.

Rooms, Suites & Villas

Number of Floors	7
Total Rooms	362
Elevators	140
Rooms per Elevator	3
Total Staff	2000
Staff per Room	5.5

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	16:00 subject to availability
Smoking Rooms	111 smoking rooms East Wing Grand Rooms 37 West Wing Grand Rooms 74
Room Service	24 hours 06:00 to 11:00 Breakfast 11:00 to 06:00 All day dining menu
Laundry Service	A next day, same day and express dry cleaning and laundry service is available. Laundry and Dry cleaning handed in before 10:00 will be returned on the same day, seven days a week. Items received after 10:00 will be returned the next day. Items requested within 3 hours are subject to an additional charge. Pressing will be returned within 4 hours from the time it is received. Express pressing within 1 hour is subject to an additional charge Shoe-shine service is available 24hours (complimentary)
Unique Features	24-hour personalised butler service to assist guests during their stay by offering laundry, unpacking and packing,

Club or Executive Facilities

Presently there is one Palace Lounge located on the 5th floor of the East Wing which is open from 07:00 to 23:00 daily. It is a non smoking complimentary lounge for guests staying in Diamond Grand rooms and suites. The lounge has a capacity of 32 within two seating areas, one with a large plasma screen and comfortable seating arrangements with a restaurant style buffet area that serves complimentary breakfast, tea,coffee and cocktails. Leading from this there is an additional private meeting room for 8 people, boardroom style. A second Palace Lounge is due to open in the West Wing during the latter half of 2008.

Palace Lounge privileged facilities include:

Private check-in and check-out services
Concierge services to accommodate specific guest requests
All day beverages and snacks
Buffet breakfast
Laptops, wireless internet access
Daily regional newspapers and magazines
DVD library
Transfers to and from Abu Dhabi International Airport
Complimentary pressing of two items of clothing per stay

Cranley Comment

Emirates Palace offers three types of accommodation; Grand Rooms, Khaleej Suites and Palace Suites. Grand Rooms are deluxe rooms with three variations depending on the views, they all enjoy a private butler service and wire-free controls for the plasma televisions, air-conditioning and lighting. Grand Rooms and the Khaleej Suites are located in the East and West wings of the hotel, with the main hotel reception, amenities and Palace Suites located centrally. Each wing also has its own dedicated satellite reception for guests and there is currently one Palace Lounge located in the East Wing for guests staying in Diamond Grand Rooms and above. There are 16 three bedroom Palace Suites situated above the hub of the hotel which are 680 square metres in size with staff kitchen, Majlis, dining room, guest cloakroom and private lift. These suites can also be configured into 48 smaller one or two bedroom suites.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Coral Grand	166	Landscaped Gardens	Electronic locking system Viewfinder spy hole Security chain Entrance hallway Individually wire less controlled air-conditioning and lighting Work space/desk DDI Line Voice mail Fax – on request WiFi complimentary 3 pin square British sockets 2 pin round European sockets 2 blade and 1 round pin American sockets 50 inch plasma television International Satellite TV DVD player TV Radio Dimmer switches Armchair and foot rest Round occasional table Floor to ceiling windows Balcony and 2 chairs Triple closet Full length mirror Shoe shine service Large safe suitable for laptop Safety deposit boxes at Reception Mini-bar with some complimentary soft drinks Tea and Coffee room service menu only Fruit basket, complimentary Fresh flowers, complimentary Free (local) daily newspapers Turndown service Down duvet (2 singles) king sized on request En-suite bathroom Single vanity basin unit Bidet Bath tub with hand held shower Separate step-in shower Bathrobes Slippers Shaving/Make up mirror Shaving point Laundry basket Hairdryer Bathroom scale Telephone in bathroom Television / Radio speakers in bathroom Private Butler Luxury Emirates Palace toiletries	2 Adults and 1 child (under 13)	55

Cranley Comment

Coral Grand rooms are located on either wing of the hotel. Each room has a small entrance hallway with two sets of triple wardrobes and a wide full length mirror and bathroom leading from this. The room has high ceilings to enhance a feeling of spaciousness and is furnished in a modern Arabian style with the use of gold and beige colours in the carpet, bedding and curtains, and contemporary wood panelling on the walls next to the desk area. The king sized beds have two single duvets, king sized duvets are available on request. There is a casual seating area to one side of the bed with a chaise loungue, there are no tea and coffee making facilities within the room. The bathrooms are spacious and furnished to a high specification with a walk-in shower and a deep raised bath. Each room has its own balcony with a table and two chairs, or if the room is located on the ground floor, it opens onto a terrace.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Pearl Grand	73	Partial Sea View / Palace Park	As for the Coral Grand room with the added benefit of: Partial sea view	2 Adults and 1 child (under 13)	55

Cranley Comment

Pearl Grand rooms are identical to Coral Grand rooms with the exception of the view. Each room has a small entrance hallway with two sets of triple wardrobes and a wide full length mirror and bathroom leading from this area. The room has high ceilings to enhance a feeling of spaciousness and is furnished in a modern Arabian style with the use of gold and beige colours in the carpet, bedding and curtains and contemporary wood panelling on the walls next to the desk area. The king sized beds have two single duvets, king sized duvets are available on request. There is a casual seating area to one side of the bed with a chaise loungue, there are no tea and coffee making facilities within the room. The bathrooms are spacious and furnished to a high specification with a walk-in shower and a deep raised bath. Each room has its own balcony with a table and two chairs, or if the room is located on the ground floor, it opens onto a terrace.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Diamond Grand	63	Direct Sea View	As for the Coral Grand room with the added benefit of: Direct sea views Access to the Palace Lounge	2 Adults and 1 child (under 13)	55

Cranley Comment

Diamond Grand rooms are identical to Coral Grand rooms and Pearl Grand rooms with the exception that the Diamond Grand rooms offer direct sea views and guests have privileged access to the Palace Lounge. Each Diamond Grand room has a small entrance hallway with two sets of triple wardrobes and a wide full length mirror and bathroom leading from this area. The room has high ceilings to enhance a feeling of spaciousness and is furnished in a modern Arabian style with the use of gold and beige colours in the carpet, bedding and curtains and contemporary wood panelling on the walls next to the desk area. The king sized beds have two single duvets, king sized duvets are available on request. There is a casual seating area to one side of the bed with a chaise loungue, there are no tea and coffee making facilities within the room. The bathrooms are spacious and furnished to a high specification with a walk-in shower and a deep raised bath. Each room has its own balcony with a table and two chairs, or if the room is located on the ground floor, it opens onto a terrace.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Khaleej Suite	20	Direct Sea View	As for the Coral Grand room with the added benefit of: Entrance hall Separate lounge 61 inch plasma screen Dining table for four Three seater sofa Arm chair with matching foot rest Terrace or balcony Desk and chair Separate bedroom Chaise longue Dressing room with vanity unit Raised Jacuzzi bath Complimentary transfers from Abu Dhabi Airport Bath prepared on arrival Complimentary snacks Complimentary breakfast at Le Vendome Restaurant Access to the Palace Lounge	3 Adults or 2 adults and 1 child (under 13)	110

Cranley Comment

Khaleej Suites are located at the tip of the East and West Wings which affords them a 180 degree view and a two sided terrace. They are lavishly appointed one bedroom suites comprising of an entrance hall, a rectangular lounge area connected to the bedroom with double sliding doors and a bedroom with walk-in wardrobe and en-suite bathroom. These suites are decorated in a similar Arabian style as the Grand rooms with a gold theme, high ceilings and ornate detail in the cornices, light fittings and walls, mixed with a fusion of pale soft furnishings and silks. The bedroom is spacious with high ceilings to add to a sense of space and leads onto a dressing area with walk-in wardrobes. The suites’ bathroom features a deep Jacuzzi bath, walk-in shower and other amenities. Khaleej Suites feature double aspect balconies. Guests staying in Khaleej Suites have access to the Palace Lounge.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Khaleej Deluxe Suite	20	Direct Sea View	As for the Khaleej Suite with the added benefit of : Separate dining area Larger entrance hall Larger bathroom	3 Adults or 2 adults and 2 children (under 13)	165

Cranley Comment

Khaleej Deluxe Suites have the same aspect as the Khaleej Suites but are 50% larger. They feature a larger entrance hallway which leads to a dining area with a circular table for four guests. The dining room leads in turn to a lounge which leads to the bedroom, dressing room and en-suite bathroom. Suites are decorated in a similar Arabian style as the Grand rooms with a gold theme, high ceilings and ornate detail in the cornices, light fittings and walls, complemented by light soft furnishings. The bedroom is spacious and has high ceilings which add to a sense of space, with a large ‘his and her’ dressing area. The bathroom is larger than average and features a deep raised Jacuzzi bath accessed via three steps. Khaleej Deluxe Suites feature a terrace that wraps around two sides. Guests staying in Khaleej Deluxe Suites have access to the Palace Lounge.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Royal Khaleej Suite	4	Direct Sea View	As for the Khaleej Deluxe Suite with the added benefit of: Two en-suite bedrooms	3 Adults or 2 adults and 2 children (under 13)	200

Cranley Comment

Royal Khaleej Suites are 200sqm in size and have two en-suite bedrooms, separate living room and dining area. The four Royal Khaleej Suites are decorated in a similar Arabian style as the Grand rooms in a gold theme with hints of calming blues, high ceilings and ornate detail in the cornices, light fittings and walls. The bedrooms are spacious and also have high ceilings which add to a sense of space. The bathrooms are large and feature a deep raised Jacuzzi bath accessed via three steps, and separate shower. Royal Khaleej Suites have a large terrace that overlooks the ocean and the palace grounds. Guests staying in Royal Khaleej Suites have access to the Palace Lounge.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Palace Suite			Divisible from the Three Bedroom Palace Suites below with the benefit of : Circular entrance hall Separate lounge with 61 inch plasma screen Dining table for four Three seater sofa Arm chair with matching foot rest Terrace or balcony Desk and chair Separate Bedroom Chaise longue Dressing room with vanity unit Raised Jacuzzi bath	3 Adults or 2 adults and 2 children (under 13)	140

Cranley Comment

One Bedroom Palace Suites are lavishly appointed and comprises a circular entrance hall and a lounge area connected to the bedroom with double sliding doors. The master bedroom has a dressing room and en-suite bathroom. Palace Suites are decorated in a similar opulent Arabian style with a gold theme complemented by shades of blues and quality wood furnishings and marble. The Suites have high ceilings with ornate detail in the cornices, light fittings and walls. The dining room features pillars, whilst the bedroom is spacious with high ceilings which add to a sense of space. The bedroom leads to a dressing area with wardrobes and a dressing table, which in turn leads to the large bathroom with deep Jacuzzi bath, walk in shower and other amenities. Guests staying in these suites also have the benefit of complimentary transfers from Dubai International Airport.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Palace Suite			Divisible from the Three Bedroom Palace Suites below with the benefit of: Sizeable entrance room One bedroom suite of 110 sqm Second bedroom suite of 200 sqm Dining room with table to seat ten guests Majlis or lounge room Separate guest cloakroom Fully fitted staff kitchen Two 51 inch plasma TVs in each bedroom suite 61 inch plasma TV in Majlis room	3 Adults or 2 adults and 2 children (under 13)	460

Cranley Comment

Two Bedroom Palace Suites comprises a large entrance hall featuring a Swarovski crystal chandelier which leads off to the separate rooms. The overall suite comprises two separate bedroom suites each with its own separate lounge, bedroom, dressing room and en-suite bathroom. The master bedroom is sizable at 200 sqm and incorporates a large main bedroom, dressing area and bathroom. In addition the overall suite also has a separate dining room, Majlis room, guest cloakroom and fully fitted kitchen. Palace Suites are decorated in a similar style with extensive use of heavy fabrics and intricate detailing on walls and ceilings. The dining room can comfortably accommodate ten guests, whilst the Majlis room is decorated with gold walls, a sizeable Swarovski crystal chandelier and features enough sofas to comfortably seat ten guests. It also features its own 61inch plasma TV with the same state of the art control system as the other televisions. Guests staying in this suite also have the benefit of complimentary transfers from Dubai International Airport.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Palace Suite	16	Direct Sea View	As for the One Bedroom Palace Suites and Two Bedroom Palace Suites combined, with the added benefit of: Private elevator Large reception room Separate guest cloakroom with gold sinks Three en-suite bedrooms	3 Adults or 2 adults and 2 children (under 13)	680

Cranley Comment

The Palace Suites are the premier suites in the Emirates Palace hotel and each one occupies 680 square metres. Each Palace Suite comprises of the One and Two bedroom Palace Suites detailed above, to provide a three bedroom suite with each bedroom having its own lounge area, en-suite bathroom and dressing area. In addition (as detailed in the Two Bedroom Suite description) the Suite features a separate Majlis, dining room and staff kitchen. Three Bedroom Palace Suites offer guests additional privacy by having a dedicated lift within each suite. These suites also have a substantial entrance hallway and a large guest cloakroom. Guests staying in these suites also have the benefit of complimentary transfers from Dubai International Airport.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Emirates Palace has 10 restaurants which are open to guests staying at the hotel and range from informal pool side dining and BBQ’s to formal Lebanese, Italian, Iranian and European Seafood restaurants. A number of the restaurants have outdoor dining terraces with some offering children’s menus. The restaurants are located on different floors throughout the hotel, but are well signposted. Guests staying in suites may also use the Palace Lounge located on the 5th floor of the East Wing.

Le Vendome Brasserie

Restaurant Type	International Buffet / A la Carte
Restaurant Capacity	190 Total (of which 108 inside and 82 on the terrace)
Opening Times	Breakfast 06:00 to 11:00 Lunch 12:30 to 15:30 Saturday to Thursday Brunch 12:30 to 15:00 Friday Dinner 18:30 to 23:30
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas
Children’s Facilities	High chairs available Children’s menu
Breakfast Options	Continental English Buffet A la Carte

Cranley Comment

Le Vendome Brasserie is an International Buffet / A la Carte restaurant set on the 4th floor of the hotel to the right of the Majlis area. The restaurant has tall pillars and arches and is decorated with a hint of Eastern influence with large Moroccan lamps, tiled flooring and beige upholstery. It is ‘L’ shaped with seating inside and outside on the terrace with impressive elevated views over the hotel grounds, beach and ocean. Le Vendome Brasserie has an open kitchen and serves a comprehensive buffet at all meal times which is well presented as well as having a small A la Carte menu. On Friday’s the restaurant has a special brunch with a live Cuban trio.

Las Brisas

Restaurant Type	Pool Grill
Restaurant Capacity	82
Opening Times	09:00 to 19:00 - seasonal
Dress Codes	Casual/swimwear

Smoking Policy	No non-smoking areas
Children’s Facilities	High chairs available Children’s menu

Cranley Comment

Las Brisas is located on the east side of the hotel next to the swimming pool and is an alfresco grill restaurant/ pool café with wooden tables and chairs set on wood decking. The restaurant building is designed in a similar Arabian architecture as the rest of the hotel. The menu serves a range of light meals such as salads and sandwiches and has a number of grill options. There is also a full bar menu available including mocktails and cocktails. The café provides a butler service and guests therefore have the option of dining at the pool side.

Cascades

Restaurant Type	Pool Grill
Restaurant Capacity	74
Opening Times	09:00 to 19:00 - seasonal
Dress Codes	Casual/swimwear

Smoking Policy	No non-smoking areas
Children’s Facilities	High chairs available Children’s menu

Cranley Comment

Cascades is located on the west side of the hotel next to the Adventure Pool and swimming pool. It is an alfresco grill restaurant/ pool café with wooden tables and chairs set on wood decking. The restaurant building is designed in a similar Arabian architecture as the rest of the hotel. The menu serves a range of light meals such as salads and sandwiches and has a number of grill options and a special children’s menu. There is also a full bar menu available including mocktails and cocktails. The café provides a butler service and guests therefore have the option of dining at the pool side.

Le Café

Restaurant Type	Lobby lounge / Venetian style café
Restaurant Capacity	230 in total
Opening Times	Breakfast 07:00 to 11:00 All day dining 11:00 to 24:00 Afternoon Tea 14:00 to 18:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No non-smoking areas
Children’s Facilities	Children’s menu
Breakfast Options	Pastries

Cranley Comment

Le Café is a lobby lounge Venetian style café in the Al Majlis area of the hotel which is the hotel’s main lobby. Le Café is a bright stylish café comprising of an open plan style shop with elaborate pastry displays and a few café bistro style tables, it also serves the three main lounge seating areas including the central Caviar Bar in the Al Majlis Lobby which has numerous stylish comfortable seating arrangements in a gold theme where guests can relax or watch the world go by. The café is open all day and serves croissants and other pastries at breakfast and has a light menu and cakes available throughout the day and evening.

Sayad

Restaurant Type	Fish - Pacific Rim
Restaurant Capacity	120 Total (of which 55 inside and 65 on the terrace)
Opening Times	Lunch 12:30 to 15:30 Dinner 18:30 to 23:30
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas
Children’s Facilities	High chairs available

Cranley Comment

Sayad (Arabic for fisherman) restaurant is the flagship restaurant of the Emirates Palace Hotel. It is located on the 1st floor and has seating inside and outside on the terrace overlooking the Gulf Coast. Inside, the restaurant has a chic style with oversized plates, aqua display tanks, blue neon backlit walls, and white frosted glass tables giving a sense of the ocean or being under the sea. There is an open kitchen from where the chefs prepare fish which is flown in from around the globe on a daily basis. For those requiring more privacy Sayad has 2 private dining rooms with plasma screens and can accommodate up to eight persons each. The signature dish of the restaurant is the mixed seafood platter with each seafood item prepared in its own style.

Mezzaluna

Restaurant Type	Italian
Restaurant Capacity	50 (with 2 private rooms for 10 people each), seasonal outside dining for 20
Opening Times	Lunch 12:30 to 15:30 Dinner 18:30 to 23:00
Dress Codes	Smart casual

Smoking Policy	Designated smoking areas
Children’s Facilities	High chairs available

Cranley Comment

Mezzaluna is located on the 1st floor and is a sophisticated Italian restaurant with inside dining. Outside dining for twenty is seasonal and there are two private dining rooms for ten persons each. The restaurant has an open kitchen offering guests the chance to watch the chef prepare fresh bread from the open hearth oven as well as the fresh home made pastas and specialty dishes. The restaurant has the feel of an ancient Italian building with a high domed ceiling supported on square pillars. There is a live pianist on Thursdays and Fridays from 20:00 hours.

Diwan L’Auberge

Restaurant Type	Lebanese
Restaurant Capacity	395 Total (of which 250 inside and 145 on the terrace)
Opening Times	12:00 to 24:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas Shisha is served
Children’s Facilities	High chairs available Children’s menu

Cranley Comment

Diwan L’Auberge is a formal Lebanese restaurant located on the 1st floor of the hotel with a terrace outside for those who want to dine alfresco. There is a small Lebanese bar area close to the entrance and there are also two private dining rooms that can accommodate up to thirty guests. Within the main restaurant there are also a number of partly enclosed tables for those who want more privacy and Shisha is served. Entertainment is provided by a live Lebanese singer seven nights a week. The specialties of the house include Mezzah and Sayadiah with rice, Kibbelabnieh with rice and the L’Auberge seafood platter.

Anar

Restaurant Type	Iranian
Restaurant Capacity	116 Total (of which 80 inside and 36 on the terrace)
Opening Times	Lunch 13:00 to 15:30 Dinner 19:00 to 24:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Designated smoking areas
Children’s Facilities	High chairs available

Cranley Comment

Anar is the Persian word for pomegranate which is native to Iran and has been cultivated for over 4,000 years. The restaurant is a traditional Persian dining experience and decorated in Arabian styles with use of traditional hand crafted woods. The restaurant has seating inside as well as an outside terrace which offers traditional seating areas and views over the hotel grounds and the gulf. For those wanting more intimacy there are two private dining booths. The restaurant is decorated in a sophisticated, semi formal style and serves traditional Iranian dishes. The house specialties include the Caspian Beluga and Ostera caviar for starters and the Ghurmeh Sabzi or boneless lamb and spinach. The ambience is enhanced by the use of background music.

BBQ Al Qasr

Restaurant Type	Beach BBQ Grill
Opening Times	Dinner 19:00 to 24:00 Seasonal
Dress Codes	Casual

Smoking Policy	Shisha is serverd
Children’s Facilities	Smaller portions available

Cranley Comment

The seasonal BBQ Al Qasr is situated on the beach directly in front of the centre of the Palace. The informal seating areas are on raised wooden decked platforms with soft furnishings and views of both the Palace and the sea. The restaurant serves prime cuts of Angus Beef and sea food that is prepared on the BBQ grill or in the Tandoori ovens. A range of Shisha, mocktails, cocktails, spirits and wines are available to accompany the meal. Live classical Arabian music is played during the evening.

Embassy Abu Dhabi

Restaurant Type	Modern European
Restaurant Capacity	Restaurant 90 of which 60 inside and 30 on the terrace (Club Total 350)
Opening Times	Lunch 12:00 to 15:00 Monday to Friday Dinner 19:00 to 23:00 Monday to Friday (Club 21:00 to 03:00 Monday to Friday)
Dress Codes	Smart

Air-Conditioning	Yes
Smoking Policy	Smoking allowed
Children’s Facilities	No persons allowed under the age of 21

Cranley Comment

Embassy Abu Dhabi is located on the 4th floor to the left of the Majlis area, and is a combination of a fine dining restaurant with a glamorous members bar and night club that is open to hotel guests. The restaurant is open for lunch and again in the evening from Monday to Friday and serves modern European cuisine which is inspired by Michelin chef Garry Hollihead. At the entrance to the Embassy you will find a small bar area from where drinks are served and a number of tables dressed with crisp white linen both inside and on the terrace for alfresco dining. The colours of the venue are dominated by silver and white with high ceilings and further bar, dance and seating areas. DJ’s play most evenings after 21:00.

Bars

Number of Bars	3
Bar Comments

Emirates Palace has two stylish cocktail style bars and one night club. The Caviar Bar specialises in cocktails and champagne and has a selection of caviar and a small lite bite menu available from the Le Café which is also situated in the central Majlis area of the hotel. Havana is a Cigar Lounge that has a wide variety of cigars and whiskies and a live Latin trio play in the evenings. The Embassy Abu Dhabi is also found on the 4th floor is a night club with DJ that stays open until 03:00 the restaurant within the club closes at 23:00.

Caviar Bar

Bar Type	Caviar / Cocktail Bar
Bar Capacity	Total 48
Opening Times	10:00 to 01:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No non-smoking tables
Admissions Policy	Over 21's only

Cranley Comment

The Caviar Bar is a sophisticated cocktail/caviar bar and is located in the main section in the Majlis area of the hotel where the two wings meet. The bar is round and open plan and is set in the middle of the walkways, with seating either at the bar or casual seating around the perimeter of the bar. The Caviar Bar serves a wide range of Iranian caviars such as Sevruga, as well as a selection of champagne cocktails. Guests can dine at the bar from the Le Cafe menu which offers a selection of light meals. From 16:00 to 24:00 there is light classical International or Arabian musical entertainment provided by a variety of live musicians.

Havana Club

Bar Type	Cigar Lounge
Bar Capacity	Total 48 seats with bar stools
Opening Times	18:00 to 02:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No non-smoking areas
Admissions Policy	Over 21's only

Cranley Comment

The Havana Club is a stylish cocktail/cigar lounge situated on the 4th floor with Latin American décor and background music. There are live Latino or Jazz singers every night except for Saturday evenings. The Club is set on two levels with several leather armchairs, a bar at the front and a large humidor at the rear with an extensive range of cigars. There is a private room for eight guests for exclusive functions. A range of light food options is available from the menu together with a range of cocktails. As the bar is in the centre of the hotel there are no external views.

Embassy Abu Dhabi

Bar Type	Night Club
Bar Capacity	350
Opening Times	21:00 - 03:00 Monday to Friday (Club) (Restaurant) Lunch 12:00 to 15:00 Monday to Friday Dinner 19:00 to 23:00
Dress Codes	Smart

Air-Conditioning	Yes
Smoking Policy	Smoking allowed
Admissions Policy	Over 21's only

Cranley Comment

Embassy Abu Dhabi is located on the 4th floor to the left of the Majlis area and is a combination of a fine dining restaurant and a glamorous members bar and night club that is open to hotel guests. As you enter the Embassy Abu Dhabi the restaurant area is found to your left. There is one small bar area near the entrance and a further crescent shaped bar area adjacent to the round dance floor. The colours of the entrance to the venue are dominated by silver and white with high ceilings and tall columns, the dance floor area and further circular seating areas have bar stools and mauve and deep red leather bench alcove seats for privacy. DJ’s play from after 21:00 until 03:00.

Business & Event Facilities

Wireless Internet

Complimentary WiFi throughout the hotel and grounds.

In-Room Services

Complimentary WiFi
High speed internet connection.

Business Centre

The Business Centre is located near the reception area on the 4th floor and offers a full range of secretarial services from photocopying to typing. It is equipped with PC's, internet connection, printers and a range of office equipment. Within the Business Centre there is a large reception area with armchairs for reading and relaxation, three working offices in enclosed rooms capable of hosting meetings for two to four people and five further meeting rooms that can accommodate from six to twenty attendees in a boardroom style configuration.

Computer workstations with internet connections
Meeting rooms
Conference rooms
Audio facilities
Printer colour / black and white
Fax
Lap top hire
Typing
Binding
Translation services
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
AUDITORIUM AREA LEVEL 1 - 4
Auditorium	225	55.0 x 41.0 x 21.0	-	-	1,092	-	-	-	-
Meeting Room 002	64	8.0 x 8.0 x 3.0	50	-	30	20	-	-	-
Green Room	64	8.0 x 8.0 x 3.0	10	-	-	-	-	-	-
Pre Function Level 1	750	60.0 x 12.5 x 8.0	600	-	-	-	-	-	-
Foyer Level 1	250	Undefined x 3.0	50	-	-	-	-	-	-
Foyer Level 3	250	25.0 x 10.0 x 4.0	50	-	-	-	-	-	-
Foyer Level 4	250	25.0 x 10.0 x 4.0	120	-	-	-	-	-	-
BALLROOM LEVEL 1
Ballroom	2,146	58.0 x 37 x 6.0	2,500	1,200	2,400	1,200	-	-	-
Ballroom Section 1	703	19.0 x 37 x 6.0	670	400	700	400	-	96	-
Ballroom Section 2	740	20.0 x 37.0 x 6.0	670	400	700	400	-	96	-
Ballroom Section 3	703	19.0 x 37.0 x 6.0	670	400	700	400	-	96	-
Ballroom Section 1 & 2	1,443	39.0 x 37.0 x 6.0	1,400	800	1,400	800	-	-	-
Ballroom Section 2 & 3	1,480	40.0 x 37.0 x 6.0	1,400	800	1,400	800	-	-	-
Ballroom Foyer	875	35.0 x 25.0 x 15.0	600	-	-	-	-	-	-
Ballroom Pre-function Side	700	70.0 x 10.0 x 7.0	500	-	-	-	-	-	-
Ballroom Terrace A	225	30.0 x 7.5 x Undefined	150	-	-	-	-	-	-
Ballroom Terrace B	225	30.0 x 7.5 x Undefined	150	-	-	-	-	-	-
CONFERENCE CENTRE LEVEL 1
Conference Room 001 / C001	49	7.0 x 7.0 x 3.0	-	-	-	-	15	-	-
C 002	49	7.0 x 7.0 x 3.0	-	-	-	-	15	-	-
C 003 & Lounge	182	13.0 x 14.0 x 3.0	-	-	-	-	24	-	-
C 004	45	9.0 x 5.0 x 3.0	-	-	-	-	16	-	-
C 005	30	6.0 x 5.0 x 3.0	-	-	-	-	12	-	-
C 006	56	8.0 x 7.0 x 3.0	-	-	-	-	18	-	-
C 007	40	8.5 x 5.0 x 3.0	-	-	-	-	20	-	-
Meeting Room 001 / M 001	120	8.0 x 15.0 x 3.0	130	70	100	65	-	40	-
M 1a	56	8.0 x 7.0 x 3.0	50	30	35	26	-	17	-
M 1b	64	8.0 x 8.0 x 3.0	80	40	65	39	-	21	-
Foyer Conference Centre	280	14.0 x 20.0 x 3.0	100	-	-	-	-	-	-
Foyer Meeting Room 001	171	19.0 x 9.0 x 3.0	30	-	-	-	-	-	-
Lounge	96	12.0 x 8.0 3.0	30	-	-	-	-	-	-
ISLAND CENTRE LEVEL 3
Meeting Room 031 / M 031	198	11.0 x 18.0 x 3.0	180	120	160	120	-	50	-
M 31a	99	11.0 x 9.0 x 3.0	90	60	70	55	-	27	-
M 31b	99	11.0 x 9.0 x 3.0	90	60	70	55	-	27	-
Conference Room 031 / C03	120	15.0 x 8.0 x 3.0	-	-	-	-	28	-	-
C 032	120	15.0 x 8.0 x 3.0	-	-	-	-	28	-	-
Foyer	500	Undefined	300	-	-	-	-	-	-
EMIRATES CENTRE LEVEL 4
Conference Room 040 / C04	40	8.0 x 5.0 x 3.0	-	-	-	-	16	-	-
C 041	-	9.0 x 4.0 x 3.0	-	-	-	-	20	-	-
C 042	36	9.0 x 4.0 x 3.0	-	-	-	-	16	-	-
C 043	72	9.0 x 8.0 x 3.0	-	-	-	-	20	-	-
C 044	81	9.0 x 9.0 x 3.0	-	-	-	-	16	-	-
C 045	72	9.0 x 8.0 x 3.0	-	-	-	-	20	-	-
Terrace West City Side	200	20.0 x 10.0 x 5.0	150	-	-	-	-	-	-
MEDIA CENTRE LEVEL 4
C 046 Sales Office	-	Undefined	-	-	-	-	12	-	-
C 047 Sales Office	16	4.0 x 4.0 x 3.0	-	-	-	-	6	-	-
C 048	80	8.0 x 9.0 x 3.0	-	-	-	-	13	-	-
C 049	80	8.0 x 9.0 x 3.0	-	-	-	-	13	-	-
C 050	24	6.0 x 4.0 x 3.0	-	-	-	-	10	-	-
Meeting Room 042 / M 042	150	15.0 x 10.0 x Undefined	-	-	-	-	-	-	-
12 x Office Rooms 001 - 012	9	3.0 x 3.0 x 3.0	-	-	-	-	2	-	-
4 x Office Rooms 013 - 016	16	4.0 x 4.0 x 3.0	-	-	-	-	4	-	-
Terrace West Palace View	300	30.0 x 10.0 x Undefined	200	120	-	-	-	-	-
BUSINESS CENTRE LEVEL 4
Conference Room 051 / C 05	35	7.0 x 5.0 x 3.0	-	-	-	-	16	-	-
C 052	42	7.0 x 6.0 x 3.0	-	-	-	-	18	-	-
C 053	42	7.0 x 6.0 x 3.0	-	-	-	-	20	-	-
C 054	24	6.0 x 4.0 x 3.0	-	-	-	-	14	-	-
C 055	9	3.0 x 3.0 x 3.0	-	-	-	-	6	-	-
3 x Office Rooms 017 - 019	9	3.0 x 3.0 x 3.0	-	-	-	-	2	-	-
TERRACES & EXHIBITION LEVEL 4
Exhibition next to the Gazebo	600	Undefined	500	-	-	-	-	-	-
Terrace West Marina View	420	28.0 x 15.0 x Undefined	250	120	-	-	-	-	-
Terrace East A Ocean View	225	30.0 x 7.5 x 6.0	150	80	-	-	-	-	-
Terrace East B Ocean View	225	30.0 x 7.5 x 6.0	150	80	-	-	-	-	-

Emirates Palace Conference Centre has technologically advanced meeting facilities exceeding 7,000 sqm which include an auditorium with seating for 1,092 guests, a main ballroom that can accommodate up to 2,500 persons and which is divisible into 3 sections, as well as an extensive range of 48 meeting rooms of various shapes and sizes to accommodate various meeting requests. In addition, there are a variety of pre-function areas, providing several possibilities for breaksouts, cocktail receptions, banquets and exhibitions. Emirates Palace also offers six outdoor function terrace spaces providing alfresco settings for cocktail receptions and dinners.

Equipment in the Auditorium includes:
Multiple entrances
Stage
Vehicle access to stage
Control Room
Special Theatre System – 35mm film projector for film shows with digital surround sound system
Data/Video Projector (16,000 Lumens)
DVD, CD, MD DAT sound systems
48 channel audio mixer
Digital Multiplex stage lighting
Installed documentary cameras
30 linked IP cameras
Outlets for outside broadcasting
Digital Interpretation System
Induction Loop System
Wireless Voting System

Equipment in the Ballroom includes:
Ballroom area divisible in 3 sections
Control Room
12 plasma screens
Data/Video Projector (10,000 Lumens for each section)
DVD, CD, MD, VCR sound system
Specialist lighting for each section of the Ballroom
Documentary cameras
AMX touch screen
Stage with subwoofer and special sound systems
Stage equipped with Audio video data and screen
Secure outlets for outside broadcasting via the internet
Induction Loop System

Equipment in meeting rooms include:
Data/Video Projector (3500 Lumens)
Portable Data/Video Projector (2500 and 3000 Lumens)
Motorized screens
Plasma TV’s
Microphones (Wireless/Wired)
Audio visual
DVD, CD, MD, VCR sound system
Wireless and wire data system
Video conferencing system
Professional camera connectivity
Induction Loop Systems

Cranley Comment

Emirates Palace has a vast array of technologically advanced meeting, conference and banqueting facilities suitable for the business traveller, convention organisers or Heads of State. The large fully equipped Auditorium has vehicle access, a 'Control Room' with facilities for live outside broadcasting and wireless voting, two adjoining terraces and Majlis rooms. The Ballroom can accommodate up to 2500 people and can be divided into three separate sections with additional pre-function areas. The large opulent foyer levels within each area of the hotel are ideal for receptions and exhibitions, many have direct access to the hotel's six terraces. For smaller conferences and meetings there are forty eight modern Meeting Rooms, including a Media Centre and Business Centre which are also equipped with the latest audio visual technology and furnished to high standards. WiFi is available throughout the hotel and grounds including the beach and marina.

Children’s Facilities & Clubs

Restaurant Facilities	See Restaurants
Playground	The children's playground is found close to the Cascades Restaurant and pool and is equipped with slides/swings. It is unsupervised but is often included in the daily activities organised by the Sarab and Beach Club.

Children's Pool	See Pools
Games Room	The air-conditioned Sarab Games room is located next to the Cascades Pool. It is available for 5 – 12 year olds between 10:00 to 18:00 and is supervised.

Children's Club

The Beach Club offers a daily seasonal schedule of activities at set times throughout the day from 10:00 to 17:15 for children, the children's holiday camps offer a full programme.

Entertainment

There is a seasonal daily range of activities at set times throughout the day from 10:00 to 17:15 and include:

Spoon diving
Swimming clinic
Nature walk
Sand castle building
Mini water polo
Fun on the slides
Mini Olympic
Musical chairs
Colouring
Arts and Crafts
Object Hide and Seek
Mini beach soccer
Lazy River Race
Treasure Hunt
Leaves painting

Babysitting service

Hotel staff provide a chargeable babysitting service it available on request, 24 hours notice should be given.

Cranley Comment

The hotel has a dedicated family pool ideal for children, with water slides, a lazy river and water falls, as well as two smaller children’s paddling pools which are all landscaped with plants and palm trees. In addition the hotel has a daily programme of activities for younger and older children and the air conditioned Sarab play room next to the family pool. Around the pool there are substantial grass areas and a mini volley ball court and football goals. For dining there is a children’s menu in most restaurants and children under five eat free whilst those between six and eleven are charged 50% of the full price.

Entertainment

Daytime Activities

Cranley Comment

A range of group activities are organised daily which include table tennis, beach volley ball, badminton, snorkelling, pool volley ball, nature walk, jogging, kayaking and power walking.

Evening Activities

Embassy Abu Dhabi Night Club

Night Club - 21:00 to 03:00 Monday to Friday

Cranley Comment

The Embassy Abu Dhabi Night Club is open from 21:00 to 03:00 Monday to Friday no under 21’s are allowed.
This new club on the Abu Dhabi nightlife scene has a small bar area as you enter, and an International restaurant serving modern European food that is open for both lunch and dinner. The night club area has a round disco floor with seating immediately around it and a crescent shaped metallic silver bar. There is a further raised circular seating area with dark red and mauve bench booths and stools. The DJ plays the latest sounds, there are ‘Arabian Nights’ on Monday evenings and on Tuesdays - 'Ladies Night', ladies receive discounted benefits.

A number of the hotels restaurants offer live related musical entertainment on certain evenings.

Beaches

Emirates Palace

Location	Rear of the hotel
Private/Public	Private
Size/Frontage	1.3 km long and approximately 50 meters deep to the waters edge.

Facilities	Sunbeds Parasols Butler service from the Cascades and Las Brisas Restaurants Toilets Showers Towels Watersports Personal Gazebos Beach volleyball net Beach football
Safety	Lifeguards on duty

Cranley Comment

The private Emirates Palace beach is the largest beach in the UAE with a stretch of 1.3 km and approximately 50 meters deep, it is open to hotel guest and members of the Emirates Palace Beach Club only. At one side of the beach is an area suitable for a marina which is due to be upgraded. The beach has ample space and features sun beds with shading, a butler service, volleyball and football goals. There are a small selection of water craft, canoes, windsurfing boards and Kayaks available for hire from the water sports gazebo on the west beach near Cascades pool or the water sports centre at the far end of the East Wing.

Pools

Cranley Comments

Emirates Palace has two main swimming pools located at either end of the hotel. The East Wing Pool is an adult orientated pool with a series of circular pools, Jacuzzi’s and a swim up bar, whilst the Cascades Pool has a family orientated environment with water slides, a lazy river and children activities. Both pools have ample space and are landscaped with palm trees and abundant flower beds.

East Wing Pool

Opening Times	07:00 to 21:00
Temperature	Temperature controlled at 27 - 29 degrees celsius.
Depths	Min: 0.60m Max: 1.82m
Size	Large

Facilities	Metallic sunbeds Swim up pool bar Sun shades Towels Toilets Showers Las Brisas Pool Grill Paved areas as well as lawns
Safety	Lifeguards on duty

Cranley Comment

The East Wing Pool is an adult orientated pool and consists of a series of interconnecting circular pools set in landscaped gardens with grass lawns and paved areas for sun beds. The pool is located next to the beach and its surrounds have numerous palm trees and flower beds and areas of seclusion. Within the pool are several shallow Jacuzzi pools and there is also a dedicated Jacuzzi raised above the pool that is set under a semi open roof gazebo. There are also several ornate wooden bridges that span the pool. In addition, the pool has a swim up 'wet' bar offering an array of drinks and cocktails. Next to the pool is a sauna and relaxation building suitable for several guests at a time which is open from 09:00 to 19:00. The Las Brisas Pool Grill is located next to the pool and serves a range of options.

East Wing Children's Pool

Opening Times	07:00 to 21:00
Temperature	Temperature controlled at 27 - 29 degrees celsius.
Depths	Standard depth of 45 cm
Size	Circular pool with a diameter of approx 12 meters

Facilities	Metallic sunbeds Sun shades Towels Toilets Showers Paved areas as well as lawns
Safety	Lifeguards on duty

Cranley Comment

The East Wing Children’s Pool is a paddling type pool suitable for young children. It is circular, with shading over one half of the pool provided by a canvas topped pergola.

Cascades Pool

Opening Times	07:00 to 22:00
Temperature	Temperature Controlled at 27 - 29 degrees celsius.
Depths	Standard 0.92 meters
Size	Large

Facilities	Metalic and woven sunbeds Children's play room Showers Toilets Towels Lazy River Pool doughnuts Two water slides Pool bar Cascades Restaurant
Safety	Lifeguards on duty

Cranley Comment

Cascades is a family orientated pool with an array of activities for children. The pool is located on the west side of the hotel next to the beach. It incorporates a large swimming pool of an irregular shape and is surrounded by grass and paved areas for sun beds. The pool is landscaped with palm trees and flower beds to provide an interesting landscape. The centre piece of the pool is the water slides and lazy river; the water slides are set on an island which is circled by the lazy river. The island is landscaped in a rocky terrain with palm trees and shrubs. The waterslides end next to the lazy river and waterfall. As well as the pool, there is a games room for younger children with organised activities. For refreshments there is a pool butler service and meal options at the Cascades restaurant.

Cascades Children's Pool

Opening Times	07:00 to 22:00
Temperature	Temperature controlled at 27 - 29 degrees celsius.
Depths	Maximum 45 cm
Size	Circular pool with a diameter of approx 12 meters

Facilities	Metallic woven sunbeds Sun shades Towels Toilets Showers Paved areas as well as lawns
Safety	Lifeguards on duty

Cranley Comment

The Cascades Children’s Pool is a paddling type pool, located on the west side, and suitable for young children. It is circular with shading over one half of the pool provided by a canvas topped pergola.

Sports & Gym

Gym & Health Club

Opening Times	07:00 to 22:00
Description	East Gym: 6 Treadmills 2 Cross trainers 6 Spinning Bikes 4 Electronic Bikes 2 Rowing Machines 11 Resistance machines Free weights Two 60 inch plasma screens Body Analyser Towels Water West Gym: 4 Treadmills 2 Cross trainers 4 Bikes 12 Resistance machines Free Weights Aerobic room Spinning bikes Two 60 inch plasma screens Body Analyser Towels Water
Size	East Gym: 38m by 12 m West Gym: 30m by 10m Aerobic Room: 10m by 6m

Cranley Comment

The hotel has two gyms located at the end of each wing. The gyms are similar in design with both being finished to a high specification with wood floors and panelling on the walls. The gyms contain the latest technogym equipment with personal television screens on the cardio vascular machines. The West Gym also contains an Aerobic studio where the gym runs a daily programme of classes including classical Asthanga Yoga classes, stretch and relax, abdominal exercises, aerobics, circuit training, belly dancing and step aerobics depending on requirements. Guests should note there are no changing facilities at either gym, the locker rooms for the pool areas are close by.

Water Sport

Opening Times	09:00 till Dusk
Description	Blue Dolphin - Located at the East Wing and on the West Beach The following water sports activities are available: Padi Diving instruction Snorkelling Water Ski-ing Wake Boarding Kayaking Boat towed Adrenalin rides: - Banana Rider - Donut Slider - Manta Ray Dolphin Watch Sunset Cruises

Cranley Comment

A full range of PADI Certified dive courses are available at the hotel provided by Blue Dolphin Diving, with offices located in the East Wing of the hotel. All classroom facilities are on site, and all pool work is conducted in the East Wing Pool. Kayaks are available from the West Beach. Those wishing to do open water dives will be taken by Blue Dolphin’s dive boat from the hotel marina. There are hotel life guards available on the beach and the coast guard tours the area frequently.

Land Sport

Opening Times

9:00 to Dusk - Seasonal

Description

Beach Club is located in the West Wing near the Cascades Pool area

Tennis 4 floodlit courts 07:00 to 21:00
Tennis lessons 07:00 to 22:00 except Wednesday (seasonal)
Junior swimming lessons
Adult swimming lessons
Water Polo
Lazy River
Pool Doughnuts
Beach Volleyball
Soccer
Cricket
Baule (Petanque)
Table Tennis
Complimentary mountain bikes with helmets for use between the West and the East wing ( a disclaimer is required)
Jogging Tracks

Cranley Comment

The Beach Club situated at the West Wing of the hotel offers a number of land and pool activities depending on demand and season, some lesson timings and activities can change on a weekly basis. Although the gardens are not mountainous, complimentary mountain bikes are available for guests to use to explore the gardens and there is an 'Adolescent Energy Zone', (an outdoor fitness concept exclusive to the Emirates Palace), within the grounds of the hotel that is not supervised. Appropriate tennis attire and non-marking shoes and suitable attire must be worn at all times on the tennis courts.

Golf

Abu Dhabi Golf & Equestrian Club

Description

The Course at the Abu Dhabi Golf and Equestrian Club is set in the middle of the racing circuit. It is an open course with most of the features being provided by water and the backdrop is impacted by the floodlights for the race course. Potential players should note the course is closed early when there is a race meeting and should therefore check the opening hours before turning up to play.

Location	15 km
Holes	18
Length/Par	6,365 yards, par 70, SSS 70

Facilities

Practice area
Tuition
Tennis courts
Swimming pool

Al Ghazal Golf Club

Description

Al Ghazal Golf course opened in 1997 and presents an exciting challenge to the novice and the experienced golfer. Instead of greens there are browns. These are created by compacting rolled and treated sand and, as the players quickly discover, they give an extremely true putting surface. The front nine holes (par 35) are based around an archaeological site which was once an old coast line. The back nine (par 36), which have recently been developed, present a great challenge. Be careful of the water on the 11th! Located next to Abu Dhabi International Airport Al Ghazal Golf Club is regarded as the leading desert golf course in the world. The course is also home to The Abu Dhabi World Sand Golf Championship.

Location	40 km
Holes	18 Sand course
Length/Par	6,711 Yards Par 71

Facilities

3 tennis courts
2 utility courts used for basketball, volleyball and five-a-side football
Swimming pool
Gym
Sauna
Jacuzzi
Steam room

Spa

Name of Spa	Anantara Spa
Opening Times	10:00 to 22:00

Facilities

Anantara Spa is situated at the far end of the West Wing facilities include:

5 Treatment rooms
Relaxation Lounge
Dining area
Changing area
Showers
Hammam Room
2 Steam Rooms
2 Jacuzzis
1 Vichy Shower
Large Heat Marble
1 Ice Cave Room

Anantara Spa treatments:

Spa Signature Journeys

Gateway to Arabia (195 min)
Route to Ayudhaya (190 min)
Passage to The Land of the Rajas (140 min)
Path to the Pearl of the Orient (140 min)
Natural Wonders of the Dead Sea (180 min)
Journey to the Island of Java (140 min)

Massages

Thai Herbal Compress Massage (90 min)
Traditional Thai Massage (90 min)
Elemis Aroma Stone Massage (75 min)
Swedish Massage (90 min)
Aromatic Massage (90 min)
Ayurvedic Massage (90 min)
Balinese Massage (90 min)
Champissage (60 min)
Back Massage (60 min)
Oriental Foot Massage (60 min)

Body Treatments

Royal Hammam Ritual (60 min)
Hammam Cereal Body Polish (60 min)
Purifying Dead Sea (60 min)

Mineral Treatment

Asian Glow (60 min)
Sun Soother (60 min)
Tamarind Body Blast (60 min)
Elemis Aroma Spa Ocean (75 min)

Wrap - Musclease

Elemis Aroma Spa Ocean (75 min)
Wrap - Cellutox

Facials

Elemis Tri Enzyme Resurfacing Facial (60 min)
Elemis Visible Brilliance Facial (75 min)
Elemis Pro-Collagen Marine Facial (75 min)
Elemis Oxygen Skin Calm Facial (75 min)
Elemis S.O.S. Purifying Facial (75 min)
Thai Herbal Facial (60 min)

Elemis Time for Men

Elemis Deep Tissue Muscle Massage (60 min)
Elemis Skin IQ Facial (75 min)
Elemis Urban Cleanse Facial (75 min)

Additional Services

Spa Bath Ritual
Herbs & Spice Bath (30 min)
Elemis Exotic Enriching Milk Bath (30 min)
Dead Sea Salt Bath (30 min)
Thai Herbal Steam Bath (30 min)

In-Room/Poolside/Beach Massage

Traditional Thai Massage (90 min)
Aromatic Massage (90 min)
Oriental Foot Massage (60 min)

Cranley Comment

The Anantara Spa is situated at the end of the West Wing close to the Cascades Pool area in a separate building. The spa is approximately 1000sqm in size and covers two floors. The Moroccan theme is carried throughout the spa with the exception of one Thai massage room. There are relaxation rooms and changing rooms, five treatment rooms with two treatment beds, and shower/steam rooms. The luxury treatment rooms benefit from additional plunge pool baths. The large domed shaped Hamman has a large heat marble, Jacuzzi and steam rooms. Some treatments are also available in guest rooms or by the pool.

S T Beauty is a separate Hairdressing, waxing and pedicure facility at the far end of the East Wing.

Special Needs

Communal Areas

Generally there is good access for the physically challenged around the hotel. There are no steps at the entrance of the hotel and there are lifts accessing all areas within the hotel with one small ramp at the central area of the Palace at the back of the hotel leading out to the beach. On the 1st, 3rd and 4th floor public areas of the hotel there are a number of gentlemen’s and ladies' handicapped toilet facilities with 2 grab rails. The pool locker rooms have disabled toilet and shower facilities with additional grab rails and shower seats.

Rooms & Bathrooms

All the guest rooms and suites within the hotel have wide entrances. There are two modified disabled rooms at the Emirates Palace hotel, each are Coral Grand guest rooms, one is in the East Wing and one is in the West Wing. Although they are one of the first rooms along each wing because of the distances in this hotel they are some way from the Reception, lobby and the pools, however, there is a lift close by. The guest rooms are spacious but no special adaptations have been made other than to remove one closet so as to allow more space in the hallway and the bathroom. The bathroom has a roll in shower with 3 grab rails, shower curtain and seat. There are 2 grab rails around the toilet area and the bidet has been removed. The vanity unit and basin have been lowered and there is some free space below. To enter the bath there is a wide lip and a moveable grab rail and bath seat.

Restaurants & Catering

All the restaurants within the Emirates Palace are accessible for wheelchairs although many are on two levels. There are no special menus for the people with sight disabilities. Guests with special dietary requirements should notify staff beforehand and will be advised on suitable options.

Recreation Facilities

Wheelchair access is available around the hotel. Guests should be aware that the distances are great and may induce some involuntary exercise for the companion. Golf buggies are available for external use for guests to get around the grounds. The pool locker rooms have a disabled toilet and shower facilities with additional grab rails and shower seats. The Anantara Spa located at the western end of the building has a ramp and lift.

Visual & Hearing Aids

Except for in the conference areas there are no special hearing induction loop systems or visual assistance equipment at the hotel. Guest room numbers are slightly raised. Assistance dogs are not welcome.

Staff Assistance

Staff assistance are available to assist if required. The hotel has it’s own wheelchair which can be used by guests if necessary.

Cranley Comment

Distances at the Emirates Palace between the public areas and the guest rooms are vast and guests with limited mobility should be aware of this although all areas of the hotel are accessible. There are only two specially adapted Coral Grand guest rooms at the hotel which although close to lifts are not close to the main reception area or pool and beach. There are handicapped toilet facilities within the main building and better equipped shower and toilet facilities in the locker rooms close to the pools. Other than the conference areas, no special hearing or visual aids are in place. Assistance dogs are not welcome.

Environment

Cranley Comment

No specific policies in place

Emirates Palace, Abu Dhabi, Report Details

9 May 2008 - Second Review

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