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The Cranley Report®: The CHEDI Muscat
The CHEDI Muscat, Oman
Hotel Address
P.O. Box 964
133 Al Khuwair
Muscat
Sultanate of Oman
Contact Details
Telephone: +968 2 452 4400
Fax: +968 2 449 3485
E-mail
Email hotel's reservation Desk
Cranley Rating

The CHEDI: Click to magnify
Photo 1 of 33. Click arrows to view
Hotel Summary
Category Resort Hotel
Awards Won oman2day magazine:
Best Restaurant in Muscat 2006.
Conde Naste Traveller Reader Award 2005 and 2006:
One of the top 10 Resort hotels in the Middle
East, Africa and the Indian Ocean.
Hotel Opened
 2002
Refurbishment None
Cranley Summary
The CHEDI Muscat is a full resort hotel and was constructed in December 2002. It has its own private beach and occupies a quiet position 20 kilometres north of Muscat city centre. The Chedi offers four types of accommodation comprising of Standard Rooms, Deluxe Rooms, Deluxe Club Rooms and Chedi Club Suites. For dining there is one main international restaurant with four open show kitchens and guests can also dine in the lobby lounge either indoors or out and at two poolside cabana’s. For leisure there are two swimming pools, one being a family pool and the other being for adults only and there is a secluded private beach 150 metres from the rear of the hotel. Guests have the use of two flood-lit tennis courts and there is also a separate Spa and health centre. The hotel also offers guests the option of the Chedi Club which has additional facilities including a private lounge/library, complimentary breakfast, evening cocktails, free internet access and airport transfers. The Chedi is primarily a leisure hotel and has limited business facilities however there is a function room which can be used for conferences and meetings with free audio visual equipment available on request.
Location & Layout
Location Description
The CHEDI Muscat is located on the beach twenty kilometres north of Muscat city centre. Its position gives it easy access to the city and also the airport which is ten minutes away by taxi. As well as the facilities in the hotel, Muscat City has a large number of traditional shops and a Souk in Muttrah as well as several modern shopping malls. There are many interesting locations near to the hotel including the old port, historic forts and the Natural History Museum. For sport there is also the Bandar Al Rowdha Marina nearby which offers a range of water sports together with activities such as dolphin watching.
Airports
Distance
 8 km
Airport Transfers
 Muscat
Cities and Sights
Distance
 20 km
City/Sight Transfers
 Taxi
Hotel Layout
 Click here to view
Layout Description
The CHEDI Muscat is a resort hotel set in formal gardens with its own private beach. The hotel is arranged over three floors with accommodation on all floors. There are also 36 Chedi Club Suites which are separate from the main building and located in the gardens. The open plan lobby extends from the main entrance and includes a large canopied area in the style of a Bedouin tent. To the right of the lobby is the main international restaurant and on the left is the boutique. At the rear of the hotel is the lobby lounge which has views over the gardens to the ocean and the private beach is 150 metres from the rear exit. In the gardens on the right is the family swimming pool and poolside cabana and to the left approx 100 metres away is the adult swimming pool and poolside cabana together with the fitness centre. The Spa is located to the left of the lobby beyond the boutique and the tennis courts are at the front of the hotel.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic
Payment Methods Major credit cards
Foreign Exchange Major currencies
Taxis Arranged Called on request
Tours Arranged A range of tours can be arranged through concierge and include dolphin watching and snorkelling, canyon crossing by wirers, snorkelling, geology tour of the Hajar mountains, sunset boat trip, Muscat city tour, a two day wadi/bedouin and turtles trip, overnight bedouin desert trip, overnight turtle beach trip, sea kayaking, bird watching, game fishing and Nizwa City tour.
Guest Relations Standard
Concierge Services
 Standard
Medical Facilities A doctor is on call with thirty minutes notice and a nurse is on duty in the hotel from 09.00 to 17.00 Saturday to Thursday’s
Parking Complimentary valet parking
Cranley Comment
On entering the hotel there is a small entrance lobby with the reception desk to the left and the concierge desk on the right. Guests then enter the main lobby which is a large open area furnished with several sofas, whicker chairs and coffee tables. To the right of this area is the entrance to the restaurant, on the left is the boutique and to the rear is the lounge which overlooks the gardens. A feature of the lobby is the large canopy in the centre of the room which creates the appearance of a Bedouin tent.
Shops & Amenities
Description
The Chedi has a boutique which sells a large range of items. These include men’s and ladies casual clothes and swimwear, jewellery, ornaments, souvenirs, books, magazines and confectionery. The boutique is open daily from 09.00 to 22.00.
Cranley Comment
The hotel has one shop located to the left of the main lobby. Outside the hotel there is a hypermarket approximately two kilometres away which although it is within walking distance it is advisable to go by taxi to avoid having to cross a busy main road. Muscat city is 20 kilometres away by taxi and has a large Souk, traditional shops and modern shopping malls.
Rooms, Suites & Villas
Number of Floors 3
Total Rooms 151
Elevators 3
Rooms per Elevator 50
Total Staff 400
Staff per Room 2.6
Check-in Time 14.00
Check-out Time 12.00
Late Checkout Available on request.
Smoking Rooms No designated non-smoking rooms.
Room Service 24 Hours
Laundry Service Items are returned within 24 hours.
Unique Features Bose wave audio system in the Deluxe, Deluxe Club and Chedi Suites.
In addition the Suites have two Apple ipod minis and docking stations.
Club or Executive Facilities
The Chedi Club facilities are available to guests in the Deluxe Club Rooms and the Chedi Club Suites. These additional benefits include a separate lounge and library and
Complimentary:
Continental breakfast in the Library
Cocktails in the evenings,
Laundry service
Mini bar.
Cranley Comment
The CHEDI Muscat offers four types of accommodation consisting of Standard Rooms (known as Serai Room), Deluxe Rooms, Deluxe Club Rooms and Chedi Club Suites. All rooms are doubles with the Serai having queen size beds and the rest having king size beds. Rooms at the rear of the hotel have ocean views and the remainder have views of the gardens and surrounding mountains. All the rooms have the same modern decor and styling with quality furnishings.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Serai Room 55

21 Indian Ocean
34 Gardens and mountains

Satellite television
Individually controlled air conditioning
Mini safe
Mini bar
Direct dial telephone
Tea and coffee making facilities
Complimentary toiletries
Hairdryer
Bathrobe and slippers.

 2 adults 33
Cranley Comment
The Serai Rooms all come with a queen size bed. Additional furniture consists of a built in sofa, an occasional chair and coffee table. The rooms are very modern in appearance with white walls and polished dark wood floors and have stylish hanging lanterns to either side of the beds headboard. The bathroom has a shower with a rainforest shower head, separate toilet, hand washbasin and open wardrobe.
Type No. View Facilities Max. Occupancy Size m2
Deluxe Room 52

31 Gardens and mountains
21 Garden and Pond

As per the Serai Room plus
King size bed
Bose wave audio system
Additional open wardrobe in bathroom
Additional hand washbasin
Bidet

 2 adults 39
Cranley Comment
The Deluxe Rooms have the same decor and appearance as the Serai Rooms but benefit from a larger living area. This extra space allows for a larger bed and more room in the bathroom including an extra open wardrobe. The Deluxe rooms also have a Bose wave audio system with CD and radio.
Type No. View Facilities Max. Occupancy Size m2
Deluxe Club Room 8

Gardens and mountains

As per the Deluxe Rooms plus
Additional benefits of the Chedi Club membership.

 2 adults 39
Cranley Comment
The Deluxe Club Rooms are identical to the Deluxe Rooms and are located near the lounge/library. These rooms benefit from all the additional facilities that Chedi Club membership confers which include use of Club lounge/library, complimentary continental breakfast, complimentary cocktails in the evening, free laundry, free minibar and free internet access in the library.
Type No. View Facilities Max. Occupancy Size m2
Chedi Club Suite 36

15 Indian Ocean
21 Gardens and mountains

As per the Deluxe Club Rooms plus:
Separate lounge area
Additional flat screen TV
2 Apple ipod minis with 1500 songs loaded
Balcony or terrace
Separate Terrazo sunken bath tub
Bidet
2 additional closets with draw space in each

 2 adults and 2 children 62
Cranley Comment
The Chedi Club suites are arranged around the hotel gardens in either single or two storey blocks. They benefit from increased privacy being separate from the main hotel and have considerably more space. This increased size allows for a separate lounge area with a flat screen TV and extra sofas and chairs. A unique feature is the provision of 2 ipod minis with 1500 songs loaded which connects to the Bose wave audio system. The bathroom also benefits from having a large Terrazo sunken bath, separate shower, a bidet and additional closets
Restaurants & Cafés
Number of Restaurants
 1
Restaurant Comments
The CHEDI Muscat's main dining area for breakfast, lunch and dinner is known simply as The Restaurant. Located to the right of the hotel lobby it has seating inside and also outside on a large courtyard. Within the restaurant there are also three semi-private dining rooms which can accommodate between 12 to 20 persons. Guests can also choose to have lunch and dinner at two outside Cabana's located at the Chedi Pool and the Serai Pool. Chedi Club members can also have a continental breakfast served in the lounge/library. The Restaurant won "Best Restaurant" in the oman2day's 2006 awards
  The Restaurant  
     
Restaurant Type International a la carte
Restaurant Capacity Total 270, 180 indoors, 90 outdoors including 3 semi-private dining rooms for 6 to 20 persons
Opening Times Daily 07.00 to 22.30 (last order) with two seatings for dinner at 19.30 and 21.30.
Dress Codes Smart Casual in The Restaurant
Air-Conditioning Yes
Smoking Policy Non-smoking tables available
Children’s Facilities None
Breakfast Options A la Carte menu
Full buffet option
Continental breakfast
Cranley Comment
The Restaurant occupies a large elegant room to the right of the lobby area with additional seating in an outside courtyard and 3 semi-private dining rooms. The main room has its tables arranged around four open show kitchens which feature tandoori ovens and a wood fired pizza oven. Another unique feature is the impressive floor to ceiling wine library with over 250 different wines and champagne on offer. The extensive a la carte menu features Asian, Arabic, Indian and Mediterranean cuisine with specialities such as the Moroccan Lamb Tagine, the entrecote of Wagyu Beef and the Wok Fried Roasted Duck. The Restaurant has also been recognised as one of the best 66 new restaurants by Conde Naste Traveller. The restaurant has two seating's at 19.30 and 21.30 and guests or visitors are recommended to make reservations.
Bars
Bar Comments There is no specialist bar at the hotel however drinks are available in the main restaurant, the lobby lounge and at both the poolside cabanas. In addition, Chedi Club members can enjoy cocktails in the lounge/library each evening.
Business & Event Facilities
Wireless Internet Complimentary wireless internet access available in the lobby/lounge, lounge/library and in all room types.
In-Room Services Wireless internet access
Business Centre
The hotel does not have a business centre but there is an internet room for guests use.
Meetings & Events
The CHEDI Muscat has a function room available for meetings and conferences.

The Salalah Room
L.W.H 8m x 8 x 3.64 sqm, Capacity 40 in a theatre and 30 in a classroom.

Audio/visual equipment is available on request free of charge.
Cranley Comment
The CHEDI Muscat is primarily a resort and leisure hotel and has limited business facilities. The hotel has a function room available for meetings and conferences with the free use of audio/visual equipment. There is also free wireless internet access available in the lobby area.
Children’s Facilities & Clubs
Restaurant Facilities See Restaurants
   
Children's Club
None
Babysitting service
Available on request.