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The Cranley Report®: Radisson SAS Hotel
Radisson SAS Hotel, Oman
Hotel Address
Al Khuleiah Street
P.O. Box 939
Muscat, 133
Sultanate Of Oman
Contact Details
Telephone: +968 2 448 7777
Fax: +968 2 448 7774
E-mail
Email hotel's reservation Desk
Cranley Rating

Radisson SAS Hotel Muscat: Click to magnify
Photo 1 of 23. Click arrows to view
Hotel Summary
Category Hotel
Hotel Opened
 1999
Refurbishment On-going maintenance.
Cranley Summary
The Radisson SAS is located in the commercial and diplomatic area of Muscat city and caters for both tourists and business travellers. The hotel provides three types of room, Standard, Business Class and One Bedroom Suites with all rooms have complimentary broadband internet access. For dining there are two restaurants, Olivos coffee shop and Al Tajin grill which specialises in steaks and seafood. There are two bars in the hotel both of which provide nightly entertainment, one having a live band and the other having a jazz pianist. For leisure there is an outdoor swimming pool which has a small children's pool attached. Guests also have the use of a dedicated fitness centre with a fully equipped gym, sauna and steam rooms. Business travellers are also catered for with a modern business centre which also provides complimentary internet access and has other services including photocopying, printers and a courier service.
Location & Layout
Location Description
The Radisson SAS hotel is located in Al Khuwair which is the business and diplomatic area of Muscat City. Its position gives easy access to the city and is only a 12 to 15 minute drive from the airport. The hotel stands in its own grounds with an outside pool and has impressive views of the nearby Al Hajar Mountains. Nearby in the city there are numerous traditional shops and large modern shopping malls. Other nearby places of interest include the Fort at Mirani and The Sultan Qaboos Grand Mosque.
Airports
Distance
 20 km
Airport Transfers
 Muscat
Cities and Sights
Distance
 4 km
City/Sight Transfers
 Taxi
Complimentary shuttle bus to the Muttrah Souk that runs every day except Friday and departs at 10.00 and returns at 17.00
Layout Description
The Radisson SAS is modern city centre hotel arranged over seven floors with its own grounds and an outdoor swimming pool. On entry to the hotel the reception and concierge desks are on the right side of a large open plan lobby. To the right is a corridor leading to the business centre, Olivos coffee shop and a terrace overlooking the pool. To the left of the lobby are the Al Tajin Grill and the Coral Bar. Downstairs on the lower ground level are the gym, sauna and steam rooms as well as the Cellar Bar which has a separate entrance from the side of the hotel.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic, Hindi, Russian.
Payment Methods Major credit cards
Foreign Exchange Major currencies
Taxis Arranged Called on request off the street.
Tours Arranged A range of tours can be arranged through the concierge and include Dolphin watching and snorkelling, canyon crossing by wirers, snorkelling, geology tour of the Hajar mountains, sunset boat trip, Muscat City tour, a two day wadi/bedouin and turtles trip, overnight bedouin desert trip, overnight turtle beach trip, sea kayaking, bird watching, game fishing and Nizwa City tour.
Guest Relations Standard
Concierge Services
 Standard
Medical Facilities Doctor on call 24 hours with thirty minutes notice.
Parking Complimentary parking to the front and rear of the hotel
Cranley Comment
The lobby runs from the front to the rear of the hotel and has large windows allowing natural light to enter at both ends of the lobby. On entry from the front of the hotel the reception and concierge desks are on the right hand side. After these desks is a corridor leading to the lifts, business centre and Olivos coffee shop. To the left of the lobby are the entrances to the Coral Bar and Al Tajin Restaurant. The lobby is a large open area with numerous sofas, chairs and coffee tables and is dominated by four central marble pillars.
Shops & Amenities
Description
The hotel has a small shop in the health centre selling swimwear and beach attire.
Cranley Comment
The hotel does not have any major retail outlets however the City Plaza and modern shopping malls are all within 5 kilometres. The hotel also offers a complimentary daily (except Friday) shuttle bus to Muttrah Souk which is 35 kilometres away. The bus departs at 10.00 and returns at 17.00.
Rooms, Suites & Villas
Number of Floors 6
Total Rooms 156
Elevators 2
Rooms per Elevator 78
Total Staff 161
Staff per Room 1
Check-in Time 14.00
Check-out Time 12.00
Late Checkout Available on request
Smoking Rooms One floor designated as non-smoking with 57 rooms in total being non-smoking.
Room Service 24 Hours
Laundry Service Items collected before 09.00 are returned after 18.30 the same day.
3 hour Express service between 09.00 and 22.00 is available at an extra charge.
Club or Executive Facilities
None
Cranley Comment
The Radisson SAS has three room types available, Standard, Business Class and Suites. All rooms have modern furnishings and decor and are fully air-conditioned with additional amenities including a safe and trouser press. Business Class rooms and Suites benefit from upgraded facilities including bathrobes and slippers and a Nespresso coffee making machine.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard Room 127

City

Satellite television
Individually controlled air conditioning
Mini-safe
Mini-bar
Direct dial telephone
Complimentary high speed internet access
Writing desk and chair
Armchair and coffee table
Combined bath and shower
Bidet
Trouser press
Fruit bowl

 3 adults 30
Cranley Comment
Standard Rooms have views of the city and come with a king size bed, satellite television, writing desk and chair, armchair and coffee table. The decor is modern with white walls, light coloured wood furniture and carpeted floors and with the bathrooms having white tiling and come with a combined bath and shower and a bidet. The rooms benefit from extra amenities such as complimentary fruit bowl, trouser press and high speed internet access.
Type No. View Facilities Max. Occupancy Size m2
Business Class Room 23

19 Mountain
4 City

As per the Standard Room plus
Additional sofa and chair
Nespresso coffee machine
Upgraded toiletries in bathroom.

 3 adults 30 to 62
Cranley Comment
The Business Class Room have decor and furnishings similar to the Standard Rooms with white walls, light coloured wood furniture and carpeted floors and with the bathrooms having white tiling and come with a combined bath and shower and a bidet. The principle benefit of these rooms is that they come with a much larger living area although there are a small number that are the same size as the Standard Room. The majority of these rooms also have views of the Al Hajar mountains. Business class rooms also benefit from the luxury toiletries in the bathroom and a nespresso coffee making machine.
Type No. View Facilities Max. Occupancy Size m2
Suite 6

City

As per the Business Class Room plus
Separate lounge with:
Satellite television
Sofa
Armchair
Coffee table

 3 adults 62
Cranley Comment
The Suites have the same style of decoration and furniture as the Business Class Room with modern white walls, light coloured wood furniture and carpeted floors and with the bathrooms having white tiling and come with a combined bath and shower and a bidet. The Suite benefits from a larger floor area which is utilised for a separate lounge with additional seating and coffee table, a work desk and extra television. All Suites have views of the city.
Restaurants & Cafés
Number of Restaurants
 2
Restaurant Comments
The Radisson SAS offers guests two dining options. The main area for breakfast, lunch and dinner is Olivos Coffee Shop which is located to the right of the lobby and has an outside terrace overlooking the swimming pool. In the evenings the Al Tajin Grill located to the left of the lobby and opposite the Coral Bar is open for dinner and specialises in steaks and seafood. Both restaurants have non-smoking tables available.
  Al Tajin Grill  
     
Restaurant Type Steak and Seafood
Restaurant Capacity Total 52, All inside.
Opening Times 18.00 to 00.00
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking tables available
Children’s Facilities None
Breakfast Options N/A
Cranley Comment
The Al Tajin Grill is a formal restaurant, furnished in traditional Omani style. It specialises in Steaks and Seafood and is a previous winner of the Best Steakhouse in Oman award from Oman2Day Magazine. Specialities of the restaurant include the Omani Lobster and the Australian Black Angus Beef Tenderloin. The Al Tajin is very popular with the residents of Muscat so booking is advisable.
  Olivos Coffee Shop  
     
Restaurant Type International restaurant
Restaurant Capacity Total 100, 70 Inside, 30 Outside
Opening Times 06.30 to 00.00
Dress Codes Smart Casual
Air-Conditioning Yes
Smoking Policy Non-smoking tables available
Children’s Facilities None
Breakfast Options Full buffet breakfast with Continental, International and Arabic options and a “Grab and Run” breakfast service.
Cranley Comment
Olivos Coffee Shop is the hotel's main restaurant for breakfast, lunch and dinner. It is decorated in a modern Mediterranean style and has additional seating on a shaded terrace overlooking the swimming pool. It is open all day and guests can chose from several breakfast options including a “Grab and Run” service and a full International menu including snacks, sandwiches and main meals. In the evenings there is also the option of an all you can eat Seafood Buffet.
Bars
Number of Bars
 3
Bar Comments The Radisson SAS has three bars for guests to enjoy. On the ground floor opposite the Al Tajin Restaurant is the Coral Bar. On the lower ground floor is the Cellar which is a sports bar. Both bars have entertainment in the evenings and the Cellar has a separate entrance outside the rear of the hotel. There is also a small pool side bar which serves soft drinks and snacks during the day.
  The Coral Bar  
     
Bar Type Jazz Bar
Bar Capacity Total 30
Opening Times Saturday to Thursday
12.00 to 15.00 and 18.00 to 01.00
Friday's
14.00 to 01.00
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy No non-smoking tables
Admissions Policy Over 21's only.
Cranley Comment
The Coral Bar has an aquatic theme which celebrates Oman's beautiful coastline. It has bar stools arranged around a horseshoe shaped bar and additional chairs and tables for 30 guests as well as standing areas. The Coral Bar has entertainment each evening with a live Jazz pianist and singer. There are also happy hours available in the afternoon and early evenings.
  The Cellar  
     
Bar Type Sports Bar
Bar Capacity Total 200 with 60 seated.
Opening Times Saturday to Thursday
18.00 to 03.00
Friday's
18.00 to 02.00
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy No non-smoking tables.
Admissions Policy Over 21's only.
Cranley Comment
The Cellar is located on the lower ground floor and has a separate entrance to the rear of the hotel. This is a lively sports bar with several TV screens showing major sports events from around the world. Also, every evening except Saturdays, there is a live band performing popular rock and pop music. The Cellar Bar also has happy hours from 18.00 to 20.00 every day except Friday.
  The Pool Bar  
     
Bar Type Pool bar
Bar Capacity Total 20
Opening Times 11.00 to 20.00
Dress Codes Casual and swimwear
Air-Conditioning No
Smoking Policy No non-smoking tables
Admissions Policy Children welcome
Cranley Comment
The Pool Bar is located to the left of the terrace on exiting Olivos Coffee shop. Open during the day it serves a selection of soft drinks and light snacks.
Business & Event Facilities
Wireless Internet Complimentary wireless internet access in the lobby and Olivos Coffee Shop.
In-Room Services Complimentary high speed internet access
Business Centre
The Radisson SAS has a business centre with three P.C. terminals available along with printing and photocopying facilities. Internet access is complimentary.
Meetings & Events
The Radisson SAS has five function rooms, all located on the first floor, which can be used for Banquets and Conferences. The rooms are.

The Barka
The Barka is the middle room of the five function rooms and is designed for receptions.

L.W.H 10.2m x 7 x 3.1, 51 sqm. Capacity 60 in a reception set up.

The Sohar
The Sohar is located to the left of The Barka room and is designed for Conferences, Banquets and Receptions and can accommodate up to 90 guests.

L.W.H 11.7m x 8.4 z 3.1, 91sqm. Capacity is 90 in a Reception, 56 in a Banquet and 48 in a Classroom.

The Rustaq
The Rustaq is located to the left of the Sohar room and is designed for Conferences, Banquets and Receptions and can accommodate up to 60 guests.

L.W.H 6.8m x 8.4 x 3.1, 63sqm. Capacity 60 in a Reception, 40 in a Banquet and 32 in a Classroom.

The Liwa
The Liwa is located to the right of the Barka room and is designed for Conferences, Banquets and Receptions.

L.W.H 7.4m x 4.8 x 3.1, 36sqm. Capacity 30 in a Reception, 16 in a Banquet and 16 in a Classroom.

The Saham
The Saham is located to the right of the Liwa room and is designed for Conferences, Banquets and Receptions.

L.W.H 7.3m x 4.8 x 3.1, 36sqm. Capacity 30 in a Reception, 16 in a Banquet and 16 in a Classroom.

All rooms benefit from natural light and are equipped with modern audio/visual systems.

The Hotel can also arrange Receptions and Banquets in the gardens alongside the swimming pool.

Capacity 400 in a Reception and 150 in a Banquet.
Cranley Comment
The Radisson SAS has a dedicated meetings and events management team looking after the facilities. The business traveller is very well catered for with several function rooms available together with a business centre. The hotel also provides complimentary wireless internet access in the lobby and Olivos Coffee shop and complimentary high speed cable connection in the rooms.
Children’s Facilities & Clubs
Restaurant Facilities See Restaurants
   
Children's Pool See Pools
Entertainment
There are no permanent facilities but during the winter the hotel provides a bouncy castle near the swimming pool.
Babysitting service
Available at three hours notice.
Cranley Comment
Families are welcome at the Radisson SAS but the hotel does not provide any entertainment or activities specifically for children.
Entertainment
  Evening Activities  
Cranley Comment
The hotel provides entertainment in the evenings in its two Bars. The Coral Bar has a Jazz pianist / singer performing every evening whilst the Cellar Bar has several TV screens showing major sporting events and a live band every evening except Saturday's.
Pools
Cranley Comments
The Radisson SAS has two outdoor swimming pools. There is an oval family pool with a small circular children's pool to one side. Neither pool has supervision. For refreshments drinks and snacks are available from a small poolside bar.
  Family Pool  
     
Opening Times 08.00 to 20.00
Temperature Temperature controlled at 30c
Depths Min 1.0 metres
Max 1.7 metres
Size Oval shaped 25 metres by 15 metres
Facilities Plastic sunbeds
Plastic tables
Parasols
Changing rooms
Showers
Toilets
Drinks and snacks from
poolside bar
Safety Pools are not supervised
Cranley Comment
The Family Pool is located in the hotel gardens alongside the terrace and Olivos Coffee Shop. It is oval in shape and is surrounded with sunbeds and parasols. The pool has a unique waterfall feature which flows into the pool from the roof of the adjacent building containing the toilets and changing rooms. It is also enclosed by lawns and palm trees.
  Children's Pool  
     
Opening Times 08.00 to 20.00
Temperature Temperature controlled at 30c
Depths Standard depth of 0.4 metres
Size Circular pool 5 metres across.
Facilities As per the main pool.
Safety Pools are not supervised
Cranley Comment
The Children's Pool is circular in shape and is to one side of the family pool with the changing rooms on the other.
Sports & Gym
  Gym & Health Club  
Opening Times
 08.00 to 22.00. Ladies only between 10.00 and 12.00 Saturday’s to Wednesday’s
Description 8 Resistance machines
4 Treadmills
4 Steppers
3 Bikes
1 Cross trainer
Free weights
Size Square room 15m by 15m
Cranley Comment
The gym is a square modern room located on the lower ground floor. It has a comprehensive range of new equipment by LifeCycle, Concept 2 and Paramount fitness line. It has separate changing rooms and a sauna and steam rooms. The gym has mirrored walls on two sides and three TV screens in front of the treadmills. Please note that the gym for ladies only between 10.00 to 12.00 Saturday to Wednesday's. Due to its location the gym does not have any outside views.
  Water Sport  
Cranley Comment
The hotel does not have any water sports but these can be arranged with an outside provider
  Land Sport  
Cranley Comment
The hotel does not have any land sports but these can be arranged with an outside provider
Golf
  Oman Golf
Description
Oman currently has no golf courses although one is under construction by a leading international designer.
Location To be advised
Holes 18
Length/Par To be advised
Facilities To be advised
Spa
Cranley Comment
The Hotel does not have a spa
Special Needs
Rooms & Bathrooms Two rooms are designed for persons with special needs.
Restaurants & Catering Wheelchair accessible
Communal Areas Wheelchair accessible
Recreation Facilities Wheelchair accessible
Cranley Comment
The Radisson SAS has 2 rooms adapted for guests with special needs. The hotel has wheelchair access to all areas apart from the Gym and Cellar Bar on the lower ground floor.
Environment
Measures
 Recycling
Energy Saving
Minimise Cleaning Materials
Water Saving
Cranley Comment
The Radisson SAS has water and energy conservation devices installed in guest rooms and around the hotel. Guests are politely requested to minimise water usage and also to reduce cleaning of towels to lower the use of detergents.
Report Details
03/09/2006
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