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The Cranley Report®: Radisson SAS Hotel Amman
Radisson SAS Hotel Amman, Jordan
Hotel Address
Al Hussein Bin Ali Street
PO Box 6399
Amman 11118
Jordan
Contact Details
Telephone: +962 6 560 7100
Fax: +962 6 566 5160
E-mail
Email hotel's reservation Desk
Cranley Rating

Radisson SAS, Amman: Click to magnify
Photo 1 of 27. Click arrows to view
Hotel Summary
Category Hotel
Awards Won 2005 MENA Award for best Banqueting, Conference & Convention Hotel
Hotel Opened
 1978
Refurbishment The last major refurbishment saw four floors added to the top of the hotel which is now the Royal Club facility.
Cranley Summary
The hotel is well located in the ministry district of Amman, the Radisson SAS has good access to all business and tourist areas of the city, excellent local shopping and the many historical sites of Amman are just fifteen minutes away by taxi. In 2005 the hotel won the MENA Award for best Banqueting, Conference & Convention Hotel. The Radisson SAS offers a choice of fourteen multi-purpose conference/banquet/meeting rooms and a Business Centre. The hotel has five room types -Standard, Royal Club, Executive Suites, Presidential Suite and a Royal Suite. All rooms are tastefully furnished with dark wood and brass trimming, with comfortable lounge/sitting areas and all have city views. The restaurants cater to most cosmopolitan of tastes. Al Liwan is the main dining location and is on the ground floor level. Al Liwan combines the best of Europe, American and Mediterranean cuisine, Wings Club serves cocktails and light meals or snacks. For refreshments and live entertainment the Oasis Piano Lounge or in the summer, al fresco dining at the Fusion Terrace Restaurant and Bar on the 13th floor. There are limited activities for children, however older children will enjoy the Outdoor Pool and a new indoor/outdoor pool is planned for the First Floor level, which will also benefit from a purpose built gym, due for completion in 2007.
Location & Layout
Location Description
Located in the heart of the diplomatic and ministry district of Amman the Radisson SAS has good access to all the business and tourist areas of the City. Excellent local shopping and renowned stores in International Malls is just fifteen minutes away by taxi. Historical sites in Amman include Jabal Al-Qal'a - a Roman Theatre and museum, Salt City - a window on the lifestyle of wealthy merchant families in the 19th century and a variety of churches and Hellenistic architecture from the early 2nd Century. Tours to all Jordan's famous sites including Jeresh, the Dead Sea and Petra can be arranged from the hotel. Queen Alia International Airport is approximately 35 km away, about forty minutes by taxi.
Airports
Distance
 35 km
Airport Transfers
 Taxi transfers
Cities and Sights
Distance
 265 km
City/Sight Transfers
 Taxi transfers
Tours can be arranged
Layout Description
You approach the hotel up a steep staircase and enter into a large lobby area with three check-in desks immediately ahead of you. The main lounge area is to the left with the Oasis Piano Lounge at its furthest and the Al Liwan Restaurant, gift shop and outdoor pool all to the right. The business centre, conference and meeting rooms and other leisure facilities are on the first floor. The 10th to 12th Floors house all the Royal Club Rooms and suites, whilst the Royal Club Lounge is on the 13th Floor, exclusively for Royal Club guests. Also on the 13th and top floor is the summer opening restaurant, Fusion Terrace and Bar, with views over the city of Amman.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic, Dutch, Spanish, Turkish and German
Payment Methods All major credit cards and cash accepted
Foreign Exchange All major currencies exchanged 24 hours a day.
Taxis Arranged The hotel has its own taxi pool for guests.
Street taxis can be arranged on request.
Tours Arranged Tours can be booked through a Travel Agent or day trips can be arranged using the hotel's own cars. Popular tours include Amman City, Ajloun, Jerash, Gedar & Pella, Madaba, Mt Nebo, The Dead Sea and Petra.
Guest Relations Standard services
Concierge Services
 Standard services
Medical Facilities The Radisson SAS has a clinic open 09:00 to 15:00 daily. Doctors can be called out if required and the call out time is fifteen minutes. The Jordan Hospital is also nearby.
Parking Complimentary on-site parking for up to 285 cars.
Cranley Comment
When entering the Radisson SAS Amman the check-in desks are directly in front of the main entrance. With marble flooring and dark wood decor the lobby area is very spacious. The lifts to the rooms are situated to the left of the desks. The Gift Shop is on the ground floor adjacent to the Al Liwan Restaurant. The area to the left of the check in desks, the Oasis Piano Lounge, is an open lounge with plentiful sofas and armchairs amongst the seating available. Drinks and light meals are served in the lounge area
Shops & Amenities
Description
The Hotel Gift Shop is located on the ground floor to the right of the front desk and is open from 07:00 to 23:00 for essentials such as newspapers, magazines, drinks, gifts and souvenirs.
Cranley Comment
The Radisson SAS has limited on-site shopping but is located close to downtown Amman which is only a ten minute taxi journey and offers a full range of stores and boutiques as well as local Jordanian products. For international shopping the Mecca Mall, Abdoun Mall, Carrefour Hypermarketor and the Sweifeh shopping areas are well worth a visit.
Rooms, Suites & Villas
Number of Floors 13
Total Rooms 260
Elevators 3
Rooms per Elevator 87
Total Staff 260
Staff per Room 1
Check-in Time 14.00
Check-out Time 13:00
Late Checkout Late check in /check out available for Royal Club members only
Smoking Rooms There are two designated non-smoking rooms per floor.
Room Service Full menu served 24 hours a day
Laundry Service Items collected before 09:00 are returned the same day. Items collected before 13:00 are returned the same day at a 50% premium. Three hour express service is available at a 50% premium.
Unique Features Radisson SAS Hotel claim to have some of the largest bedrooms in Amman
Club or Executive Facilities
The Royal Club is a concept that the hotel has specially designed for comfort and luxury. In all Royal Club Rooms or Suites you will find a bathrobe and slippers, coffee-tea making facilities and an electronic safe-box, Working Desk, Sofa, Individually temperature controlled A/C, Hair Dryer, Satellite TV, among others.
Guests also enjoy the added benefits of a separate express check-in/out desk, VIP treatment, shoe shining, one small mineral water daily, choice of daily newspaper, quality toiletries and towels, daily turn down service, daily Chef’s treat and guaranteed late checkout at no additional cost.
Royal Club guests also receive an "Extra Services Bouquet" which includes:
3 minutes international call
One Suite dry clean or pressing
All day Internet access in the lounge
Complimentary Drink (soft drink and non-brand alcoholic drink),
Free entry charge to health club and swimming pool for One person (other than the guest)
Cranley Comment
The Radisson SAS Amman offers five room types - Standard, Royal Club, Executive Suites, Presidentail Suite and a Royal Suite. All rooms are tastefully furnished with dark wood trimmings and are very spacious, have comfortable lounge/sitting areas and enjoy city views. The Royal Club floors in particular have the best views and can take advantage of the Royal Club Lounge facilities on the 13th floor.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard 192

City

Television (32 channel)
Telephone
Complimentary wireless internet access
Safe
Minibar/fridge
Hairdryer
Desk and two chairs
Dressing table and stool
Combined bath/shower
Bidet
Bathroom amenities

 2 Adults and 2 Children 48
Cranley Comment
Standard Rooms are all on floors 2 to 9. Guests exit the lifts onto a wide gallery area decorated in dark wood and proceed along low ceiling corridors with dark green/red patterned carpets to the entrance of their rooms. Standard Rooms are very spacious with plenty of dark wood trimmings, luxurious blue/grey bedcovers and fine brass fittings. All Standard Rooms have views over the city of Amman and have either a king size bed or two queen size beds.
Type No. View Facilities Max. Occupancy Size m2
Royal Club 57

City

As per the Standard Room with the added benefit of:
Additional 9 sqm
Sofa that converts into a double bed
Coffee/tea making facilities
Iron/ironing board
Second telephone
Bathrobe/slippers
Complimentary newspaper
Access to Royal Club Lounge

 2 Adults 48
Cranley Comment
All Royal Club Rooms are on the 10th, 11th and 12th floors of the hotel offering the best views of the city. The ceilings are higher and the decor is more lavish with fine prints and ceramic objects on display. Some Royal Club Rooms have a step up to the lounge area (10th floor only) which gives a feeling of having a separate lounge facility. All Royal Club rooms are fitted with a king size bed.
Type No. View Facilities Max. Occupancy Size m2
Executive Suite 8

City

As per Royal Club with the added benefit of:
Additional television
3 telephones
Separate 48sqm lounge area with:
Dining table/4 chairs
Access to Royal Club Lounge
Three seater sofa
Armchair
Coffee table

 2 Adults and 2 children 90
Cranley Comment
The Executive Suites are all situated in corner positions on the 10th, 11th and 12th floors of the hotel and have additional windows with views of the city in two directions. The suites are furnished in a more contemporary style with brass fittings and plenty of artwork and other objects on display The suites have a blue/brown theme with royal blue carpets and light brown sofas and chairs. All Executive Suites are fitted with a king size bed. Executive Suites are spacious and have a separate lounge area.
Type No. View Facilities Max. Occupancy Size m2
Presidential Suite 2

City

As per the Executive Suite with the added benefit of:
Marble floor in the lounge area.

 2 Adults and 2 children 90
Cranley Comment
The Presidential Suite is the same physical room as the Executive Suites but has the benefit of having marble flooring in the lounge area. The suites are situated in corner positions on the highest floors of the hotel. As the Executive Suites the rooms have additional windows with views of the city in two directions and are furnished in a more contemporary style with brass fittings and plenty of artwork and other objects on display. All Presidential Suites are fitted with a king size bed and are spacious with a separate lounge area.
Type No. View Facilities Max. Occupancy Size m2
Royal Suite 1

City

As per Executive Suites but the added benefit of:
Lounge area of 96sqm and contains:
2 Sofas
Dining table and 6 chairs
Bar with 2 bar stools
Large TV
Guest bathroom

 2 Adults adn 2 Children 140
Cranley Comment
The Royal Suite is lavishly furnished with leather sofas, ornate brass fixtures and fittings, plenty of artwork and fresh flowers decorating the lounge area. The lounge itself is very spacious and has a bar and dining area for entertaining. The Royal Suite is on the10th floor. The Royal Suite bedroom comes with a King Size bed.
Restaurants & Cafés
Number of Restaurants
 3
Restaurant Comments
The Radisson SAS Hotel Amman caters to the most cosmopolitan of tastes with a range of casual to International fine dining. The Al Liwan is the fine dining option and is located on the ground floor level. Al Liwan brings together traditional dishes from various countries and combines the best of European, American and Mediterranean cuisine. The Wings Club is a place to relax and be served cocktails and light meals. Live entertainment is available in the Oasis Piano Lounge and snacks or hot/cold beverages. For summer al fresco dining, the hotel has the Fusion Terrace Restaurant and Bar on the 13th floor.
  Al Liwan Restaurant  
     
Restaurant Type International
Restaurant Capacity 160
Opening Times Open Daily:
Breakfast 06:30 to 10:30
Lunch 13:00 to15:30
Dinner 18:00 to 22:30
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Designated non-smoking section
Children’s Facilities Children's menu
Highchairs available
Breakfast Options Buffet breakfast
Cranley Comment
Al Liwan is located on the ground floor just to the right of the entrance and Front Desk. Al Liwan Restaurant offers all day dining and for breakfast has the Radisson SAS Super Breakfast Buffet. For lunch and dinner there is the option of buffet or a la carte. Al Liwan specialises in a mix of European, American and Mediterranean cuisine. It overlooks the outdoor pool (with optional outdoor dining on the terrace in the Summer) and with light furnishing it has a fresh and welcoming ambiance.
  Wings Club and Oasis Piano Lounge  
     
Restaurant Type Club/Lounge Bar
Restaurant Capacity 110 (of which 45 inside and 65 outside)
Opening Times Oasis Lounge 08:00 to 01:00
Wings Club 11:00 to 01:00
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No designated non smoking areas
Children’s Facilities Children's menu
High chairs available
Breakfast Options Coffee/tea/pastries in Oasis Piano Lounge only
Cranley Comment
Located at the end of the ground floor furthest from the Front Desk and lifts, this is really two venues in one with the Wings Club staff serving the Oasis Piano Lounge, which is an open lounge area just outside the Wings Club entrance. The Oasis Piano Lounge is an extension of the lobby area with comfortable armchairs and sofas adorning the large open area which has a beautiful stained glass feature on the ceiling. The Wings Club is designed to pay tribute to the history of aviation with walls adorned with memorabilia and framed photos/prints of aircraft through the ages. It also has several small TV's and one large plasma screen TV all showing news/sports events. With contrasting menus, both offer a choice of main meals, snacks, hot and cold beverages. The Wings Club enjoys an extensive cocktail list - try their special Wings Club 'Night Fuel'.
  Fusion Terrace and Bar  
     
Restaurant Type Terrace Bar
Restaurant Capacity 80
Opening Times Summer months only
18:00 to 01:00
Dress Codes Casual
Air-Conditioning No
Smoking Policy No designated non-smoking areas
Children’s Facilities Children's menu
High chairs available
Breakfast Options N/A
Cranley Comment