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The Cranley Report®: Moevenpick Resort Petra
Moevenpick Resort Petra, Jordan
Hotel Address
P.O. Box 214
Wadi Mousa 71810
Petra
Jordon
Contact Details
Telephone: +962 3 215 7111
Fax: +962 3 215 7112
E-mail
Email hotel's reservation Desk
Cranley Rating

Moevenpick Resort Petra: Click to magnify
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Hotel Summary
Category Hotel
Hotel Opened
 1996
Refurbishment There was new upholstery in all public areas in 2007. More refurbishment is planned for 2008.
Cranley Summary
The Moevenpick Resort Petra, is situated on the edge of the mountainous desert and is surrounded by hills of rust coloured sandstone. The entrance to the historic site at Petra, built by the Nabateans, is just a two minute walk from the hotel, making it the closest hotel to the site. Its 183 spacious rooms and suites are all decorated and furnished to a high standard. There is beautiful oriental architecture throughout the restaurants, lounges and bars and the Moevenpick Resort Petra, offers its guests a unique, tranquil environment in which to enjoy this ancient city. The hotel has a stunningly designed bar and a number of restaurants serving International and Arabic cuisine. One is situated on the rooftop, giving breathtaking views of the mountains and spectacular sunsets. On the ground floor situated off the lobby area, there is a small Shopping Mall, a Business Centre and conference facilities. Leisure facilities include an outdoor swimming pool, a small gym and a games room, as well as a library.
Location & Layout
Location Description
Moevenpick Resort Petra is located close to the entrance of the rose red sandstone historic site of Petra, which was built over 2000 years ago. With its soaring temples, elaborate tombs and a Roman theatre, it was voted one of the new "Seven Wonders of the World" in 2007. Downtown Petra is just a few minutes drive away and has amenities for shopping, banking etc. Within a 15 minute drive, there are 8,000 year old excavated Stone Age villages at Beidha and Bast and within an hour's drive is Dana, a large Nature Reserve. The hotel is 200 kilometres from Amman (Queen Alia Airport) and 110 kilometres from Aqaba (King Hussein Airport.)
Airports
Distance
 110 km
Airport Transfers
 The hotel will arrange taxi transfers and car hire through an agent.
Cities and Sights
Distance
 81 km
City/Sight Transfers
 The hotel will arrange taxi transfers and car hire through an agent.
Layout Description
Guests enter the hotel into a marble lobby area with a mosaic fountain. The reception desk is to the right and directly opposite are the lifts to all rooms, which are located from the Mezzanine level to Floor 4. Past the lifts is the Al Multaqa atrium lounge. From there, the Al Maqa'ad Bar is off to the left, the Al Iwan restaurant is to the right and Al Saraya restaurant is straight ahead. The Business Centre, meeting rooms and Zara, the hotel's Gift Shop, are all located on the ground floor. The gymnasium and steam rooms are on the lower ground floor and give access to the swimming pool and terrace.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English, Arabic and other languages are spoken
Payment Methods All major international credit cards and cash accepted
Foreign Exchange 24 hours - All major currencies exchanged
Taxis Arranged Taxis arranged on request
Tours Arranged The Hotel uses an agent to arrange tours. These include Wadi Rum, where uniquely shaped mountains present a challenging climb and Dana, where one of the country's best nature reserves, offers superb walking tours. Aqaba, with its coral reef diving is also a popular tour.
Guest Relations Standard Services
Concierge Services
 Standard Services
Medical Facilities Doctor on call 24 hours with a response time of approximately 20 minutes according to the hotel. There is a Hospital located in downtown Petra and is a few minutes drive away.
Parking There are no parking areas available at the hotel. The Concierge will arrange to have cars taken to a car park out of the hotel.
Cranley Comment
Guests enter the hotel into a marbled lobby, which has a central mosaic fountain. The reception desk is on the right and the Bell Captain's desk is to the left. The hotel's two lifts, serving all floors are situated opposite the reception desk. A short walk through the lobby area leads into the magnificent Al Multaqa atrium lobby lounge, stylishly decorated with beautiful inlaid marble works, finely hand crafted wood decorations and a large comfortable seating area. Access is gained to the restaurants, bars, shopping mall, business centre and meeting rooms from the lounge.
Shops & Amenities
Description
The hotel's small shopping mall can be found on the ground floor and is reached via a passage from the lobby area. There is a gift shop, a small art gallery and a cake shop called Caravan Stop.
Cranley Comment
Moevenpick Resort Petra has limited on-site shopping. The gift shop, Zara, supplies sweets, postcards, toiletries and souvenirs from Jordan, which include silver, jewellery, embroideries, decorated wooden boxes and much more. Entrance to the Art Shop is gained from the Zara gift shop. Caravan Stop, the cake shop, has a small seating area outside and serves light refreshments including the famous Moevenpick ice cream.
Rooms, Suites & Villas
Number of Floors 5
Total Rooms 183
Elevators 2
Rooms per Elevator 92
Total Staff 192
Staff per Room 1
Check-in Time 15:00
Check-out Time 12:00
Late Checkout Late check out subject to availability, at an additional charge.
A day room facility is available.
Smoking Rooms 155 smoking rooms
Room Service Breakfast Menu: 06:00 to 11:00
All Day Menu: 11:00 to 00:00
Laundry Service Regular Service collection before 10:00 will be returned after 18:00 the same day.
Five hour Express Service is available from 08:00 to 17:00 at a 50% surcharge.
Dry Cleaning is also available.
Cranley Comment
The Moevenpick Resort Petra offers five room types - Standard, Superior, Junior Suites, Executive Suites and Royal Suites. Rooms are bright, airy, tastefully furnished and decorated in bright modern colours. Most of the rooms have outside views, except fourteen rooms which overlook the inner Atrium Lobby Lounge, Al Multaqa. Most Standard Rooms do not have a balcony, apart from four which look out over the Atrium.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard Room 81

9 Street
33 Entrance
21 Rear
14 Atrium
4 Pool

Air Conditioning / Heating
High speed internet connection
Cable television
Work desk / dressing table with lamp
Direct Dial Phone
Minibar
Full size mirror
Hairdryer
Bath/shower
WC
Bidet

 2 Adults 20
Cranley Comment
The rooms are approached along brightly lit carpeted corridors, some with wooden slatted windows overlooking the atrium. The rooms are spacious, decorated in earth and pastel colours and a choice of king or twin beds. The rooms benefit from plenty of cupboard space, a work desk, a small sitting area and both wireless and broadband Internet access. Most Standard Rooms have no balcony, apart from 14 rooms which overlook the Atrium.
Type No. View Facilities Max. Occupancy Size m2
Superior Room 73

42 Street
5 Entrance
12 Rear
12 Pool
2 Mountain

As per the Standard Room, with the addition of:
Balcony

 2 20
Cranley Comment
The rooms are approached along brightly lit carpeted corridors, some with wooden slatted windows overlooking the atrium. The rooms are spacious, decorated in earth and pastel colours and with a choice of king or twin beds. The rooms benefit from plenty of cupboard space, a work desk, a small sitting area and both wireless and broadband Internet access. All Superior Rooms have balconies with outside view, some of which are mountain and some pool views.
Type No. View Facilities Max. Occupancy Size m2
Junior Suite 22

3 Street
4 Entrance
1 Rear
4 Atrium
10 Pool

As per the Superior Room with the added benefit of:
Additional space
VCR
Sofa
Coffee table
Coffee making facilities
Bathrobe
Complimentary slippers

 2 Adults 32 to 40
Cranley Comment
Each Junior Suite is unique in size and shape with either a king or twin beds. The rooms are spacious and tastefully decorated in pastel shades and have a comfortable seating area with sofa, armchair, coffee table, desk and chair. All rooms have wireless and broadband Internet access. Junior suites have coffee making facilities. The bathroom has a shower over the bath and offers complimentary bath robe and slippers. Most of the Suites have balconies with outside views, apart from four which have atrium views. One Junior Suite has a unique enclosed wooden balcony overlooking the atrium and is furnished in Arabian style with cushions and drapes.
Type No. View Facilities Max. Occupancy Size m2
Executive Suite 5

Street

As per the Junior Suite with the added benefit of:
Separate bedroom
Terrace
Multi closet

 2 42sqm to 51 sqm
Cranley Comment
All Executive Suites have king beds and a separate bedroom and lounge areas. The suites are decorated to a high standard in soft pastel shades and are light and airy. The lounge area consists of a sofa, easy chairs, television, desk, chair and has wireless and broadband Internet access. The bathroom has a walk-in shower unit in addition to the bath, a double sink unit, complimentary bath robes, slippers and bath products. All bedrooms have balconies or terraces with outside views.
Type No. View Facilities Max. Occupancy Size m2
Royal Suite 2

Mountain

As per the Executive suite with the added benefit of:
Guest bathroom
Power converters
Private Bath
Additional furniture items.
Complimentary wine on arrival

 2 Adults 55
Cranley Comment
The Royal Suites comprise a master bedroom with a large king size bed, which is decorated in pastel shades and looks out from two separate terraces over the mountain and the front of the hotel. The separate living room is well appointed and has seating, dining and desk areas. The suite also features a kitchenette and can be connected with a junior suite. There is a separate guest cloakroom. The main bathroom has a walk-in shower, bath, double sink unit and complimentary robes, slippers and bath amenities. Guests are welcomed with a complimentary bottle of wine and fruit basket. Both suites feature balconies with impressive views of the Mountains.
Restaurants & Cafés
Number of Restaurants
 6
Restaurant Comments
The Moevenpick Resort Petra offers guests a variety of dining options to suit most palates, from fine dining with Mediterranean cuisine in the Al Iwan Restaurant, to buffets and an a la carte menu in Al Saraya Restaurant. The Al Multaqa Lounge serves light snacks and beverages all day and afternoon tea can be enjoyed in the delightful Al Baraka Tea Room. The swimming pool terrace offers guests light snacks and refreshments during the summer months and the Al Ghadeer Roof Garden is a popular evening location during the summer.
  Al Saraya Restaurant  
     
Restaurant Type International
Restaurant Capacity 220
Opening Times Breakfast 06:30 to 10:30
Lunch 12:30 to 15:30
Dinner 18:30 to 23:00
Dress Codes Casual
Shoes must be worn
No swimwear
Air-Conditioning Yes
Smoking Policy Designated smoking area
Children’s Facilities High chairs available
Children's menu available
Breakfast Options Moevenpick breakfast buffet is served daily in Al Saraya Restaurant
Cranley Comment
Located on the lobby level, with entry from the Al Multaqa Lounge, this is a bright and airy restaurant with original paintings adorning the walls and large windows overlooking the swimming pool and terrace. It offers mainly buffet dining, but with an a la carte menu for breakfast, lunch and dinner if preferred. It also offers the Moevenpick ice cream creations. It is the main dining room and serves snacks on the pool terrace and occasional barbeques during the summer months.
  Al Iwan Restaurant  
     
Restaurant Type Mediterranean
Restaurant Capacity 49
Opening Times 19:00 to 23:30
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Designated smoking area
Children’s Facilities Not recommended for children
Breakfast Options None
Cranley Comment
Located on the lobby level, with entry from the Al Multaqa Lounge, this is an award-winning restaurant with marble inlaid floors, a fountain, luxurious decorations and beautiful inlaid mother of pearl chairs. It is a dining room for those who desire a refined, candle-lit Middle Eastern setting. Known for its lavishly prepared dinners and Mediterranean culinary delights, it is an ideal venue for a romantic rendezvous, for a special occasion or for business dinners. During the winter months, this restaurant is not always open, but in the summer, reservations are essential.
  Al Multaqa Lounge  
     
Restaurant Type Light Dining
Restaurant Capacity Total 60
Opening Times 06:00 to 00:00
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy Designated smoking area
Children’s Facilities Children are welcome
Breakfast Options None
Cranley Comment
The Al Multaqa Lounge is located off the lobby area and is an inner courtyard atrium, decorated in Egyptian style with inlaid marble works and hand crafted wooden windows along all the upper corridors. The comfortable seating area for approximately 60 people is decorated with embroidered cushions, warm lighting and a traditional water fountain. The Al Multaqa Lounge serves beverages and light snacks and is an ideal area to relax after a day of sightseeing.