The Cranley Report

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Grand Canal Hotel

Hotel Summary Restaurants & Cafés Beaches Special Needs
Location & Layout Bars Pools Environment
Lobby & Guest Relations Business & Event Facilities Sports & Gym Report Details
Shops & Amenities Children’s Facilities & Clubs Golf    
Rooms, Suites & Villas Entertainment Spa    
Grand Canal Hotel, Dublin
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Hotel Address
Grand Canal Street
Ballsbridge
Dublin 4
Ireland
 
Cranley Rating

Grand Canal Hotel: Click to magnify
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Hotel Summary
Category Hotel
Hotel Opened
2004
Cranley Summary
The Grand Canal Hotel is part of the Cara Hotels group, located on Upper Grand Canal Street in Ballsbridge - a suburban area of Dublin. The city centre and its major sights are easily accessible from the hotel, within a 15 minute walk or a short taxi journey. The 142 guest rooms are comfortably furnished with modern amenities, wireless internet access and up-to-date decor which is constantly maintained. Food and beverage outlets include Canal Express offering specialty coffees and light bites, Epic restaurant which currently offers daily breakfast and function facilities and 'the gasworks' which is an Irish pub, serving a wide range of food. There is a good range of conference and meeting facilities with versatile event spaces offering a capacity of up to 140 delegates, theatre style. Audio visual equipment can be arranged, whilst WiFi internet access and a variety of catering options are both available. The hotel is able to offer complimentary onsite parking facilities for hotel guests. 'Grand Canal Dock' station, which is part of the DART rail network, is located just across the road from the hotel and provides an easy link to Croke Park, the IFSC and the Dublin coast.
Hotel Location & Layout
Location Description
The Grand Canal Hotel is situated on Upper Grand Canal Street, just 0.9 km from Dublin's city centre and Grafton Street with its many shops, bars and restaurants. Most of Dublin's sights and places of interest are within easy walking distance or a short taxi ride away. Within the immediate area, there is a convenience store, a pharmacy and a couple of pubs. The 50,000 seat Aviva Stadium, formally Lansdowne Road Stadium - home to many 'Rugby Internationals' is a short walk away. The Dublin Area Rapid Transit (DART) station - Grand Canal Dock is a 1 minute walk and will connect you to the regular train service to Croke Park, the IFSC, East Point and the Dublin coast. Another 2 minute walk behind the hotel will bring you to the 'Air Coach' for transfers to Dublin International Airport.
Airports
Distance 12 km
Airport Transfers Approximately 20 minutes in light traffic
Taxi service available
Air Coach available - located behind the hotel
Cities and Sights
Distance 0.9 km
City/Sight Transfers Taxi service available.
Walking distance.
Layout Description
The Grand Canal Hotel is accessed directly from Upper Grand Canal Street through the main entrance, into the ground floor lobby and Reception. Either side of the automatic sliding glass doors is a lounge seating area and directly ahead is the Reception check-in desk. Beyond Reception is the entrance to Epic Restaurant, whilst opposite Reception are the two guest lifts which service the lower ground level and the 2nd to 5th guest room floors. To the left of the entrance and opposite the lounge seating area is the Canal Express Coffee Bar and entrance to 'the gasworks'. The lower ground level is home to the six meeting rooms as well as access to the secure on-site car parking which is available at underground or ground level and is secured with a barrier. Toilet facilities for ladies', gents and disabled guests can be found on the ground and lower ground floors of the hotel.
Lobby & Guest Relations
Open Hours
24 hours
Languages Spoken English, Dutch, French, German, Hungarian, Irish and a number of other European languages are spoken.
Payment Methods Most major international credit cards including Amex and cash accepted.
Taxis Arranged Reception staff can order taxis and limousines for guests.
Tours Arranged A range of tours and tailor made packages can be organised through Reception to include:

Dublin Bus Tours (Hop on-Hop off)
Full Day Tours
Guinness Storehouse Tour
Guest Relations Standard service.
Concierge Services
Concierge services are available through reception staff who are on hand 24 hours daily. Staff are happy to assist guests with a wide variety of arrangements including restaurant reservations, theatre, concert and event tickets, car hire, mail, local information, postage, stamps, courier and dispatch services.
Medical Facilities All staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of approximately 30 minutes according to the hotel.
Parking On-site parking is available for up to 70 vehicles on the ground floor level of the hotel. The parking area is partially covered and there are also spaces for disabled parking. The parking facility is complimentary for hotel guests.
Cranley Comment
The hotel's ground floor lobby and Reception is accessed directly through a double set of glass automatic sliding doors at street level. Either side of the entrance is taken up with a range of comfortable seating comprising brown leather sofas and deep red fabric covered chairs, together with a selection of dark wood coffee tables set on a deep red and cream patterned carpet. The lobby area is bright and airy with freshly painted pale sand coloured walls, complemented by deep red feature walls - this colour scheme is continued throughout the guest bedrooms. A selection of modern wall art, plants, lamps and a wall mounted plasma TV complete the furnishings, making it a pleasant place to relax and meet with friends. Amenities leading off the lobby area are the Epic Restaurant, Canal Express Coffee Bar and 'the gasworks' bar. Further amenities include a computer work station with printer, public telephones and toilet facilities for ladies', gents and disabled guests.
Shops & Amenities
Description
Canal Express - Take-Away Coffee Shop.

11:00 - 15:00 daily.
Cranley Comment
Canal Express Coffee Bar is located on the ground floor, just before the hotel entry into 'the gasworks'. The coffee shop offers an 'express breakfast' for people on the go, with a range of specialty coffee, tea, smoothies, toast, paninis, pastries and gourmet sandwiches. There is also a range of fruit, cold drinks and snack bars available. The Canal Express is essentially for take aways and has a very busy lunch time trade. However, there is also the option to purchase food and drinks to enjoy in the lobby lounge area of the hotel. Comfortable seating and coffee tables are available opposite Canal Express as well as to the right of the entrance. Within the immediate area there is a pharmacy and a 24 hour convenience store within a couple of minutes walk of the hotel. A 15 minute walk or short taxi ride will take you directly to Grafton Street and its many shops, pubs and restaurants.
Rooms, Suites & Villas
Number of Floors 5
Total Rooms 142
Elevators 2
Rooms per Elevator 71
Total Staff 60
Staff per Room 0.4
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Subject to availability and chargeable.
Smoking Rooms Smoking rooms - all located on the 2nd floor.

Standard Double/Twin - 29
Standard Family - 4
Standard Triple - 2
Room Service Continental breakfast is available between 07:00 and 10:30 if ordered before 04:00.
A selection from the restaurant menu is available between 13:00 and 21:30.
Freshly made sandwiches are available 24 hours.
Laundry Service A same dry cleaning and laundry service is available from Monday to Saturday. Items handed in before 08:00 will be returned by 18:00. No service on Sundays or Bank Holidays.
Cranley Comment
The Grand Canal Hotel has three room types, Standard double/twin, Standard family/triple and Executive rooms. All Executive rooms are located on the dedicated 5th floor of the hotel whilst the other room types can be found on the 2nd to 4th floors with smoking rooms on the 2nd floor only. All rooms offer wireless internet access together with tea and coffee making facilities. Guest room corridors all feature ice-making machines as well as vending machines for soft drinks and snacks. Guests on Corporate rates benefit from complimentary movies.
  Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard 89

City

Electronic locking system
Viewfinder spy hole
Security lock
Work space/desk
DDI line
Voice mail
WiFi (chargeable)
3 pin square British sockets
Cable TV
In-room movies and games
Infrared television/internet keyboard connection
International satellite TV
Movie channels pay per view
Large windows
Double open closet
Full length mirror
Iron and ironing board
Safety deposit boxes at Reception
Tea and coffee making facilities
En-suite bathroom
Bath tub with fitted shower over
Shaving point
Hairdryer
'Cara Hotels' Toiletries

2 adults and 1 cot 21 - 23
Cranley Comment
The Grand Canal Hotel has 89 Standard rooms with either a queen size or twin single beds. These room types are located over the 2nd to 4th floors. Room sizes vary slightly depending on where they are located but they all include the same amenities. All guest rooms are decorated in warm tones of lemon and deep red with painted walls, white linen, a light beige coloured throw on all queen size beds, which coordinates with the same coloured drapes and complementing red and beige carpet. The rooms are furnished with an open closet with hanging rail, small coffee table with chair, work desk/dressing table with mirror over, chair and lamp, two light wood bedside tables with lamps and a light wood headboard. In addition, some of these Standard rooms have a two seater sofa. The large windows offer plenty of natural daylight with views over the suburban city. The bathrooms are equipped with a sink, bath with fitted shower and curtain, toilet and a range of 'Cara Hotels' toiletries.
Type No. View Facilities Max. Occupancy Size m2
Standard Family/Triple 22

City

Same as the Standard rooms with the added benefit of:

1 queen plus 1 single bed OR
3 single beds

3 adults and 1 cot 22 - 24
Cranley Comment
The Grand Canal Hotel has 18 Standard Family rooms with a queen size plus one single bed, as well as 4 Standard Triple rooms with three single beds. Room sizes vary slightly depending on the bed configuration. These room types are located over the 2nd to 4th floors. All guest rooms are decorated in warm tones of lemon and deep red with painted walls, white linen with a light beige coloured throw on all queen size beds, which coordinates with the same coloured drapes and complementing red and beige carpet. The rooms are furnished with an open closet with hanging rail, small coffee table with chair, work desk/dressing table with mirror over, chair and lamp, two light wood bedside tables with lamps and a light wood headboard. The large windows offer plenty of natural daylight with views over the suburban city. The bathrooms are equipped with a sink, bath with fitted shower and curtain, toilet and a range of 'Cara Hotels' toiletries.
Type No. View Facilities Max. Occupancy Size m2
Executive 31

City

Same as the Standard rooms with the added benefit of:

More space (in most Executive rooms)
Bathrobes
Egyptian cotton linen
Large safe suitable for a laptop
Trouser Press
2 seater sofa (some rooms)
Flat screen TV
CD player
(Ipod stations will be available from early 2009)
Chocolates
Complimentary morning newspaper (Monday to Friday)

2 adults and 1 cot 22 - 28
Cranley Comment
The Grand Canal Hotel has 31 Executive rooms which are located on the dedicated 5th floor. All Executive rooms are decorated in the same warm tones of lemon and deep red with painted walls, white Egyptian cotton linen, a light beige coloured throw which coordinates with the same coloured drapes and complementing red and beige carpet. The rooms are furnished with an open closet and hanging rail, small coffee table with chair, work desk/dressing table with mirror over, chair and lamp, two light wood bedside tables with lamps and a light wood headboard. Some of the Executive rooms are slightly larger and incorporate a two seater sofa. The large windows offer plenty of natural daylight with views over the suburban city. The bathrooms are equipped with a sink, bath with fitted shower and curtain, toilet and a range of 'Cara Hotels' toiletries.
Restaurants & Cafés
Number of Restaurants
2
  Epic Restaurant  
Restaurant Type International
Restaurant Capacity 170
Opening Times 07:00 - 10:00 Monday to Friday
08:00 - 11:00 Saturday and Sunday
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed.
Children’s Facilities High chairs available.
Breakfast Options Buffet
Full Irish
Continental
Cranley Comment
The Epic Restaurant is currently only open for breakfast on a daily basis. However, private parties and functions are catered for. The restaurant is located on the ground floor, just past Reception and the decor is in keeping with the hotels colour scheme with pale sand coloured walls, complemented by deep red feature walls and full length drapes at the windows which run along the whole of the right hand side. The room is bright and spacious with a range of dark wood tables and deep red covered chairs, together with modern wall art and planters adding to the contemporary style of the restaurant. The room is used to cater for large conference groups when required, as well as private functions and parties. On these occasions, a very flexible approach to catering requirements is in place with a wide range of options to include starters such as seafood chowder, goat's cheese and Thai style mushrooms. Main courses to include chicken, steaks, Irish beef, lamb, fish and pasta, followed by desserts such as homemade apple strudel, bread and butter pudding and cheeses.
  'the gasworks'  
Restaurant Type Irish Bistro Bar
Restaurant Capacity 150
Opening Times Food serving times:

12:00 - 14:00 Monday to Friday - Carvery and sandwiches
15:00 - 22:00 Monday to Friday - A la carte menu
12:00 - 22:00 Saturday and Sunday - A la carte menu
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed.
Children’s Facilities High chairs available.
Half portions available.
Breakfast Options Not open for breakfast.
Cranley Comment
'the gasworks' is a bistro style restaurant situated on the ground floor of the hotel, located from either the lobby or directly from Upper Grand Canal Street. The bistro offers a range of seating with free-standing dark wood tables and deep red or cream covered chairs on one level, with a further range of bench seating, tables and chairs on the slightly lower level, just two steps down. The bistro faces out over Upper Grand Canal Street and takes its name from the original old 'Gasworks' which were located across the street until approximately seven years ago. The air-conditioned room offers a casual, relaxed atmosphere with background music and a total of seven flat screen TV's screening live sporting events. The bistro is popular at lunchtimes when a carvery or freshly made sandwiches are available. In addition, a range of food including soup, salads, burger, meatballs, curry, steak fish and pasta is available together with a range of desserts.
Bars
Number of Bars
1
  'the gasworks'  
Bar Type Irish Pub
Bar Capacity 150
Opening Times 11:00 - 23:30 Monday to Thursday
11:00 - 02:30 Friday (late bar & DJ)
11:00 - 01:30 Saturday
11:30 - 00:30 Sunday
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed.
Admissions Policy Children are allowed in the bar when accompanied by an adult. Guests should note that the hotel has to comply with Irish law restrictions with regards to children being allowed in public places where alcohol is served.
Cranley Comment
'the gasworks' is an Irish pub/sports bar, located on the ground floor of the hotel, with entry from the lobby or directly from Upper Grand Canal Street. The pub takes its name from the original old 'Gasworks' which were located across the road until approximately 7 years ago. The colour scheme in the bar is in keeping with the rest of the hotel, in tones of cream and red, with a range of dark wood tables and deep red and cream covered chairs. On entering from the lobby, there is a seating area to the left, then a couple of steps down to a slightly lower level, with a further range of bench seating and 'poseur' tables with high bar stools. The bar itself, has a long dark wood counter with several bar stools, pumps for draught Guinness and beers, together with a range of drinks on display. An extensive wine and cocktail list, including 'Frozen' cocktails, are available in addition to a range of bar food. There are a total of seven wall mounted flat screen TV's where live sporting events are screened. On Friday evenings, there is always some form of entertainment, with either a live DJ or 'Karaoke' nights and private functions can also be catered for.
Business & Event Facilities
Wireless Internet Available in communal areas throughout the hotel.

Complimentary Wi-Fi
In-Room Services Complimentary wireless internet access.
Infrared television/internet keyboard connection.
Electrical sockets for laptops.
Work desk and chair.


Business Centre
There is no Business Centre at the hotel, however, there is one computer workstation and printer available for guest use, located next to Reception and the following chargeable services can also be arranged by Reception staff:

Photocopying
Printing
Faxing
Meetings & Events
Venue Size (m2) Dimensions
L x W x H (metres)
  
  
Yeats  51  7.6 x 6.7 x 4.0
 -
 -
 50
 25
 22
 22
 -
 
 
Ardmore  56  8.2 x 6.8 x 4.0
 -
 -
 50
 25
 22
 22
 -
 
 
Allingham  26  5.2 x 5.1 x 4.0
 -
 -
 30
 12
 16
 12
 -
 
 
Ard Ri  30  5.6 x 5.3 x 4.0
 -
 -
 30
 12
 16
 12
 -
 
 
Holyrood  30  5.6 x 5.3 x 4.0
 -
 -
 30
 12
 16
 12
 -
 
 
Mount Errigal  28  5.3 x 5.3 x 4.0
 -
 -
 30
 12
 16
 12
 -
 
 
Grand Canal Suite 2  58  10.9 x 5.3 x 4.0
 -
 -
 70
 30
 24
 28
 -
 
 
Grand Canal Suite 3  87  16.5 x 5.3 x 4.0
 -
 -
 100
 52
 42
 46
 -
 
 
Grand Canal Suite 4  115  21.7 x 5.3 x 4.0
 -
 -
 140
 64
 60
 64
 -
 
 
The Grand Canal Hotel has a range of flexible sound proofed meeting rooms which are all located on the lower ground level of the hotel. Mount Errigal, Holyrood, Ard Ri and Allingham can all be used individually or they can be interconnected to create Grand Canal Suite 2, Grand Canal Suite 3, or Grand Canal Suite 4, giving a wider range of capacity and configuration arrangements. Grand Canal Suite 4 can hold up to 140 delegates theatre style. All rooms are air-conditioned and although they are located on the lower ground floor, they all have windows which offer a great deal of natural daylight. Access to the meeting rooms is by lift or stairs from the ground floor; alternatively, direct access is available from the complimentary on-site car parking facility into the designated registration area. All rooms are wheelchair accessible and feature air conditioning, white boards, motorized screens, overhead projector, TV, video, conference phone, wireless internet access, complimentary mineral water and stationary.
Cranley Comment
The Grand Canal Hotel has a good range of meeting and conference facilities, suitable for a range of events. All rooms are located on the lower ground level of the hotel, with direct access available into the designated registration area from the on-site car parking facility which is offered on a complimentary basis to delegates. A range of audio visual equipment can be arranged together with a dedicated on-site conference co-ordinator and wireless internet access is included as part of any meeting room package. Air-conditioning and natural daylight is a feature of every room and breakout areas with appropriate catering can be arranged either in the room, or in any of the hotel's outlets. Toilet facilities for ladies', gents and disabled guests are situated on this lower ground level.
Children’s Facilities & Clubs
Restaurant Facilities See Restaurants
Babysitting service
A babysitting service is offered by trained hotel staff with advance notice.
Cranley Comment
Children are very welcome at the hotel although there are no special clubs or activities. The hotel does have a number of 'Family' rooms or 'Triple' rooms although no rooms in the hotel are interconnecting. Baby cots are available free of charge in any room type. Children are allowed in the restaurant and bar areas when accompanied by an adult, high chairs and half portions of listed meals are also available. Guests should note that the hotel has to comply with Irish law restrictions with regards to children being allowed in public places where alcohol is served.
Entertainment
  Evening Activities  
'the gasworks' bar Friday evenings: 22:00 - 02:30

Live DJ
or 'Karaoke' nights
or 'Live' screened sporting events
Cranley Comment
On Friday evenings, 'the gasworks' bar has some form of entertainment. This is usually a live DJ, karaoke nights or sporting events screened on a number of wide screen televisions. Dublin city centre is within walking distance or a short taxi journey, where there is a wealth of pubs, clubs and bars. Temple Bar is a popular spot for late night entertainment.
Sports & Gym
  Gym & Health Club  
Opening Times
06:00 to 24:00
Cranley Comment
The Grand Canal Hotel has a fitness room equipped with the latest state-of-the-art training equipment. The Jackie Skelly Fitness centre is located close by in Shelbourne Street where hotel guests receive a reduced rate day pass.
Golf
  Portmarnock Golf Club
Description
Universally acknowledged as one of the truly great links courses, Portmarnock is situated to the north side of Dublin, about 12 miles from the city centre. Its quality and location have made it a splendid venue for some of the gameís great events, from the British Amateur Championship of 1949, to the Canada Cup in 1960, quite apart from the 1991 Walker Cup and it has hosted 12 Irish Openís.

Within the curve of the coastline formed by Howth Peninsula, it offers stunning views of Irelandís Eye and Lambay Island, rising sharply from deep waters. But above all, there is the charm of its delightful turf, the wildness, the solitude of the sandhills and the sea, and the ever-present challenge of the wind.
Location 24 km
Holes 27
Length/Par 7,400 yards, Par 72
Facilities Locker rooms
Restaurant
Practice facilities
  The K Club
Description
Designed by Arnold Palmer, The Palmer Course and The Smurfit Course are considered two of Europe's finest Championship Courses.

If ever a golf course reflected the personality of its architect, it is surely this Arnold Palmer designed championship golf course at The K Club Golf Resort in Ireland. It may seem odd to describe a golf course as charismatic and cavalier but from the instant you arrive at the first tee, you are enveloped by a unique atmosphere. You have been forewarned that Ireland's first Ryder Cup Venue is no ordinary golf course, and that it is widely acknowledged as the country's most challenging inland layout, but still you will be unprepared for the ensuing drama. The Palmer Course is, quite simply, one of Europe's most spectacular courses. It charms, it entices and invariably, brings out the very best in your game. It is unlikely that you will be asked to tackle the course from the championship tees, but this should in no way diminish the excitement of pitting your wits against Arnold Palmer, for, in a sense, this is precisely what you are about to do.

The Smurfit Course at The K Club has already been described as probably the greatest inland Golf Course to be developed in Ireland. The best way to describe the Smurfit Course at The K Club is that of an inland links. However, its true attributes do not stop there. The Course has many dramatic landscapes with dune type mounding throughout. This assists in making the Course into a true Championship Golf Course with many vantage points for spectators to view the Golf Professional at work. Coupled with this point, some fourteen acres of water have been worked into the design especially through the final phase of Hole No's: 13 to 18. A watery grave awaits many a golfer on the home stretch.
Location 33 km
Holes 36 Palmer and Smurfit Courses
Length/Par Palmer 7,337 yards, Par 72. Smurfit 7,277 yards, Par 72
Facilities Two Championship Courses
PGA Tuition
Hotel
Practice facilities
Spa
Gym
Special Needs
Communal Areas
Mobility impaired guests have access into the lobby area from the front entrance of the hotel which is at street level and no steps need to be encountered. There are two sets of wide, glass automatic opening doors directly into the lobby and Reception. Alternatively, for guests arriving by car, parking is available on the basement/lower ground level of the hotel with designated spaces for disabled use. Lift access is then available from this level up to the ground floor lobby area. All areas within the hotel are easily accessible for wheelchair users although 'the gasworks' bistro and bar does have different levels with a couple of steps up or down. Toilet facilities for ladies', gents' and disabled guests are located on the ground floor as well as the basement/lower ground floor.
Rooms & Bathrooms
The hotel has six specially adapted DDA (Disability Discrimination Act) guest rooms, located throughout the 2nd and 4th floors. The adapted rooms are of a reasonable size, enabling good manoeuvrability for wheelchair users. The bathrooms are spacious and feature a wider door for wheelchair access, a roll-in shower with seat, grab rails and a panic pull cord. There are no interconnecting rooms within the hotel.
Restaurants & Catering
The Epic Restaurant and 'the gasworks' are both located on the ground floor and easily accessible by mobility impaired guests. Guests should note that there are two floor levels in 'the gasworks' bar, divided by a couple of steps up or down. However, there is an additional entrance into this outlet directly from the street at ground level. Canal Express Coffee Bar is also located on the ground floor where purchases can be taken away or consumed in the lobby area which has plenty of space for wheelchair manoeuvrability and casual seating arrangements. All restaurant menus cater for vegetarians and special dietary requests can be catered for with advance notice. Hotel staff are always on hand to offer assistance where necessary.
Visual & Hearing Aids
There are no induction loop facilities available in the hotel at present. In case of fire, there is a card to hang outside the bedroom to indicate if a guest has hearing difficulties. Each of the two guest lifts offer Braille for the visually impaired to identify floor levels. Assistance dogs are welcome in the hotel.
Staff Assistance
Staff are continually on hand to offer assistance where necessary.
Cranley Comment
Generally, facilities for mobility impaired guests at the Grand Canal Hotel are good with all facilities and amenities easily accessible. The six adapted rooms are a reasonable size with good sized, well appointed bathrooms. Braille is available in the two guest lifts, staff are on hand to offer assistance and Assistance Dogs are welcome in the hotel.
Environment
Measures
Recycling
Energy Saving
Minimise Cleaning Materials
Water Saving
Cranley Comment
Since 2007, the Grand Canal Hotel has been making a conscious effort to be as green as possible. The hotel recycles glass, plastic, paper, cardboard and cans. Food and organic waste is separated and sent off for compost. Ink cartridges are refilled and all bedrooms have low energy light fittings. In an effort to save water and minimise cleaning materials, guests are encouraged to re-use towels. The hotel currently supports the 'Make A Wish Foundation' as well as 'Arthritis Ireland'.
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