Copthorne Hotel Slough Windsor, Slough

The Cranley Report

Copthorne Hotel Slough Windsor

Copthorne Hotel Slough Windsor, Slough

Hotel Address

Cippenham Lane
Slough
Berkshire
SL1 2YE
England

Cranley Rating

Copthorne Hotel Slough Windsor

Photo 1 of 27. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened	1991
Refurbishment	2008 Club Rooms, Junior and Executive Suites, ‘retrouvé’, ‘west 0º36’ restaurant, Gym equipment. Guest lifts.

Cranley Summary

Opening in 1991 the Copthorne Hotel Slough Windsor with its bright red and glass facade is a landmark on the outskirts of Slough. It is within 16km of Heathrow Airport, just one minute from the A4 Bath Road and M4 J6 and is within easy reach of Windsor Castle, Ascot, Legoland, Thorpe Park, the gateway to Silicone Valley and many of Sloughs own Business Parks and Slough Trading Estate. The 219 guest rooms and Suites including Club Room are spread over 6 floors of this right angle shaped property and have views of the surrounding suburban area. WiFi is available throughout the hotel, and each room has a dedicated desk with infrared television/internet keyboard connection and a range of television channels to choose from. Guests staying in the recently refurbished contemporary Club Rooms and Suites benefit from a Club Package including complimentary WiFi and have the additional facility of wired high speed internet access within each room. Benefiting from a bar and two restaurants, ‘west 0º36’ specialises in fish and meat grills while ‘retrouvé’ serves a larger International menu in its restaurant, and a café styled menu in its bar. There are 9 meeting rooms/event spacees including a Pre-Function Bar and a ballroom with natural light, which can accommodate up to 350 guests for a variety of different occasions. The range of 8 and 24 hour Delegate Packages are adaptable, and a wide range of dining options are available. For guests who would prefer Halal or Kosher delicacies, outside catering may be arranged. Le Club, a leisure club within the hotel has an indoor swimming pool, sauna, Jacuzzi, steam room and gym, and there are a range of treatments and massages available. During the summer Legoland season, Copthorne Hotel Slough Windsor provides special children’s facilities and depending on junior occupancy wholesome junior buffet meals in the evenings in addition to the large children's menu. Underground parking facilities are available.

Hotel Location & Layout

Location Description

Copthorne Hotel Slough Windsor is situated on Cippenham Lane, a mainly residential area, just off the A355, which connects the M4 J6 motorway to the A4 Bath Road. Within minutes from each, the A4 leads to the centre of Slough and its shops to the east, and to the west to one of Slough’s Trading Estate's, Business Parks and Maidenhead. The hotel is ideally placed for good connections to Heathrow Airport, and also Windsor with many of its historic attractions including Windsor Castle, Eton College and the River Thames. Legoland and the Royal Ascot Race Course are slightly further away, but still only 14 kilometres away from the hotel. Slough railway station which has high speed intercity rail connections between London, Penzance and Birmingham is within 5 minutes drive, while Uxbridge tube station only 10 kilometres away is the terminus for the Metropolitan and Piccadilly tube lines.

Airports
Distance	16 km
Airport Transfers	Approximately 15 minutes in light traffic. Chargeable taxi and limousine service available.

Cities and Sights
Distance	65 km
City/Sight Transfers	Approximately 46 minutes in light traffic. Chargeable taxi and limousine service available.

Layout Description

Situated on the suburban outskirts of Slough at the start of Silicon Valley the Copthorne Hotel Slough Windsor has an unusual aspect being of a right angled shape with a distinctive bright red facade. The driveway branches, leading to 2 underground parking levels or up to the hotels entrance. Inside this modern building, the Reception area which is of a more traditional style, has a bright central area with long Reception and Concierge desks on the right of the entrance. Le Club, where the gym and indoor pool are located is situated along a corridor to the left, where there is also separate stairwell with pay station and access to and from the underground car park. The lounge and ‘retrouvé’ are situated opposite Reception with the Ascot conference room to its left and the guest lifts its right, these ascend the 6 guest floors of the hotel. Both ‘west 0º36’ restaurant and the ‘retrouvé’ restaurant can be accessed along a seating lobby to one side of the lounge. The entrances to further conference and meeting rooms, the Royal suite and Pre-Function Bar area are located at the far end of the Reception lobby area where public telephones and a vending machine are situated.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Czech, German, Hungarian, Pilipino, Polish, and Punjabi.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	A 24 hour currency exchange into GBP’s is available for: US dollars Australian dollars Canadian dollars Hong Kong dollars Singapore yen New Zealand dollars Euros There is a limit imposed by the hotel per transaction. Exchange rates are commissionable
Taxis Arranged	Private taxis can be arranged on request and are generally quite prompt.
Tours Arranged	Discounted packages are available to Legoland at the time of booking. The concierge is able to assist guests during their stay with arrangements for local tours and activities which include: Buckingham Palace Hampton Court Kensington Palace Legoland Luxury River Thames Cruises Madame Tussauds St Paul’s Cathedral The London Dungeon The London Eye Thorpe Park Tower of London Windsor Castle

Guest Relations	Bucks Car Hire agency is located in offices off the lobby area, this is open on Mondays to Fridays between 08:30 to 17:30 and on Saturdays between 09:30 to 13:00. A car valet cleaning service is available within the hotels car park.
Concierge Services	Reception and Concierge is on hand 24 hours a day and will assist guests with arrangements including restaurant reservations, limousines, car rental, airport transfers, or organising tickets to the theatre, opera or ballet during a guest's stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents and a wheelchair and Evac chairs are available. A doctor is on call 24 hours a day with a typical response time of within 45 minutes, according to the hotel. Within a short distance there is a pharmacy, a walk-in clinic and a 24 hour pharmacy is available at Tesco in the centre of Slough.
Parking	Chargeable parking packages are available at time of booking. Or guests may pay for one of the 260 underground parking spaces during their stay. There are 6 spaces available for blue badge holders at the entrance of the hotel and further spaces available in the underground car park. A chargeable valet cleaning service is available within the hotels car park, this can be booked at Reception.

Cranley Comment

The lobby and Reception area is reached through revolving doors from the raised driveway above the car park. This bright central area is the hub of the hotel with all the hotels facilities leading from here. The long Reception and Concierge desks on the right overlook the wide lobby area with marbled floors and central columns. A baby grand piano sits proudly at the entrance to ‘retrouvé’ a lounge bar. Between this and the two guest lifts there is a smaller seating area at the entrance of ‘west 0º36’ restaurant with soft leather chairs and a discrete computer station. This area, to the side of the lounge also has access to ‘retrouvé’ the hotels main restaurant. Although distinctly separated by pillars, arch ways and plants these three areas bond together by clever use of similar styled furniture, soft furnishings and fittings in creams, reds and browns. Le Club, the hotels fitness facility with indoor pool and the Conference suits lead from Reception to the left and the right respectively. Almost hidden at the entrance to the Royal Pre-Function Bar is an area with public telephones and a vending machine which has an assortment of essential items which one may have forgotten to pack!

Shops & Amenities

Cranley Comment

Between Reception and the Royal, Eton and Windsor conferencing and banqueting rooms there is a discreet corner with a public pay phone and vending machine which stocks all those forgotten things, such as disposable cameras, maps, adaptors, personal items and aspirins. Although all public areas are non-smoking a limited selection of cigarettes are available from a vending machine. Dotted around the lobby are several display cases with jewellery and designer items, which can be purchased from Reception. Within a short driving distance there are a number of shopping parades and large supermarkets. Central Slough has a selection of chain stores while Windsor has a range of boutiques, tourist shops and restaurants.

Rooms, Suites & Villas

Number of Floors	6, and 2 basement parking floors
Total Rooms	219
Elevators	2
Rooms per Elevator	110
Total Staff	133
Staff per Room	0.6

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Subject to availability, complimentary for Club Room guests and guests staying in Suites to 14:00. Subject to availability and chargeable after this time and for all other room types.
Smoking Rooms	20 Classic smoking rooms are available on the 1st floor Classic Double - 14 Classic Twin - 6
Room Service	Menu served 24 hours 05:00 to 11:00 Breakfast 11:00 to 22:00 Lunch and Dinner 22:00 to 06:00 Night Owl menu A tray charge is applied to all Room Service orders.
Laundry Service	A next day, same day dry cleaning and laundry service is available. Laundry, dry cleaning and pressing handed in before 08:45 will be returned the same day, Monday to Saturday excluding Bank Holidays. Minor alterations can be carried out. Shoe-shine machines are available on all floors.

Cranley Comment

There are 5 types of room and suite categories at the Copthorne Hotel Slough Windsor. Due to its suburban location on the outskirts of Slough at the start of Silicone Valley, views from the guest rooms vary and whilst some have a distant view of Windsor Castle the majority overlook residential property, roads and also industrial business areas. The Classic Room and Superior Rooms are situated on the first four floors of the hotel whilst the Club Rooms and suites are located on the top two floors of the hotel and have recently been refurbished in a contemporary style and feature a range of modern furniture and prints.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Classic Room	74	Suburban/City	Electronic locking system Viewfinder spy hole Security lock Comfort cooling Desk DDI line Voice mail WiFi (chargeable) 3 pin square British sockets Television Infrared television/internet keyboard connection International Satellite TV Movie channels pay per view Play station and games maybe hired from Reception Tv/radio/alarm Large windows Energy saving light bulbs All lights can be controlled from bed side Double closet Dressing table Full length mirror Trouser press Iron and ironing board Shoe shine machine available on each floor Safety deposit boxes at Reception Tea and coffee making facilities Duvet Pillow menu En-suite bathroom Single vanity basin unit Bath tub with fitted shower over it Shaving point Hairdryer Luxury Copthorne toiletries 17 Classic double interconnecting rooms	2 adults and 1 child with extra bed	26

Cranley Comment

There are 74 Classic Rooms in total at the Copthorne Hotel Slough Windsor, of which 53 have double beds and 21 have twin beds. Each room is decorated in a similar style with light brown furniture and headboards which have feature blue/grey surrounds. There is a dedicated desk, television unit and seating area with breakfast table and a further small dressing table and stool. The dark coloured carpets are lifted by the lighter shades of browns, blues and pale peach soft furnishings and prints in a similar tone. The rooms have wide opening windows with varying views, these shed light during the day light hours over the room and beds which are dressed in white cotton. Seventeen of the double rooms are interconnecting. The fully tiled en-suite bathroom opposite the closet and trouser press, has a bath with fitted shower over it, a single recessed vanity basin unit and luxury Copthorne toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior Room	70	Suburban/City	As for Classic Room with the added benefit of: Minibar Sofa bed	2 adults and 2 children in double rooms and 2 adults and 1 child with extra bed in twin rooms	26

Cranley Comment

The 70 Superior Rooms have either queen or twin beds and the additional benefit of a sofa bed and seating area with coffee table below the wide window. Each room is decorated in a similar style to the Classic Rooms with light brown furniture and headboards which have feature blue/grey surrounds. There is a dedicated desk, television unit with minibar, and a further small dressing table and stool. The dark coloured carpets are lifted by the lighter shades of browns, blues and pale peach soft furnishings and print in a similar tone. The rooms have wide opening windows with varying views, during the day light hours these shed light over the room and beds which are dressed in white cotton. The fully tiled en-suite bathrooms opposite the closet and trouser press, have a bath with fitted shower over it, a single recessed vanity basin unit and luxury Copthorne toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Club Room	67	Suburban/City	As for Classic Room with the added benefit of: Guaranteed table in 'retroivé' Late checkout Complimentary car parking Complimentary WiFi Complimentary daily newspaper Complimentary soft drinks from minibar Mineral water and confectionery No tray charge for room service Chaise longue Bathrobes Additional bathroom amenities	2 adults and 1 child with extra bed	26

Cranley Comment

Having been recently refurbished in a contemporary style, 64 of the 67 Club Rooms have queen beds while the remainder have twin beds. These modern rooms have been decorated in varying tones of browns. They have oversized leather and suede headboards which are accentuated by the beds dressed in snow white linen with brown cushions and throws. Each room has a designer chaise longue, dedicated desk with complementing leather and suede high back chair. The brown and gold curtains and painting supplement the whole effect which mingles with the light wood furniture and fitted dressing table. The rooms have wide opening windows with varying views which shed light during the day light hours over the room. The fully tiled en-suite bathroom opposite the closet and trouser press, has a bath with fitted shower over it, a single recessed vanity basin unit and additional luxury Copthorne toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Junior Suite	6	Suburban/City	As for Club Room with the added benefit of: Separate lounge area Additional television Sofabed	2 adults and 3 children with one extra bed	28

Cranley Comment

The 6 Junior Suites at the Copthorne Hotel Slough Windsor have the added benefit of a living area. Recently refurbished, these contemporary suites are decorated in varying tones of browns with leather and suede soft furnishings. Within the living area of each suite there is a designer chaise longue, and sofa, a dedicated desk with complementing leather and suede high back chair, a drinks cabinet with minibar and free standing television. The bedroom is reached through an arch and has fitted closets and a dressing table along one wall. The oversized leather and suede headboard is accentuated by the bed with snow white linen which also has matching brown cushions and throws. The two sections of the Junior Suite have wide opening windows with varying views, with the option of additional interconnecting guest rooms. The fully tiled en-suite bathroom has a bath with fitted shower over it, a single recessed vanity basin unit and luxury Copthorne toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive Suite	2	Suburban/City	As for Junior Suite with the added benefit of: Two entrances Guest cloakroom Dining table with 4 chairs Telephone in bathroom Jacuzzi bath with fitted shower over it Executive suites may connect to a twin room	2 adults and 3 children with one extra bed	32

Cranley Comment

There are 2 Executive Suites at the Copthorne Hotel Slough Windsor. The living area and bedroom may be separated by wide double closing doors and the suites benefit from two separate entrances for extra privacy. There is a guest cloakroom leading off the living room which has a seating area and dining table with four chairs. Decorated in the same style as the Club Room and Junior Suites, they have a mix of dark brown leather and suede soft furnishings which complements the lighter wooden free standing furniture. The bedrooms are laid out in the same manner as the Club Room bedrooms, each having an additional television and designer chaise longue. The Executive Suite rooms have wide opening windows with varying views and may be connected to additional guest rooms. The fully tiled en-suite bathroom has a Jacuzzi bath with fitted shower over it, a single recessed vanity basin unit and luxury Copthorne toiletries.

Restaurants & Cafés

Number of Restaurants

'retrouvé'

Restaurant Type	International A la carte
Restaurant Capacity	95
Opening Times	Breakfast 06:30 to 10:00 Mondays to Friday Breakfast 07:00 to 11:00 Saturday and Sunday Dinner 18:30 to 21:45 (last orders) During the summer school holidays dinner is served from 18:00 Closed for lunch
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs and booster seats available Children’s menu Smaller portions available Dependant on the number of junior guests staying at the hotel, there may also be a children’s buffet available.
Breakfast Options	Continental English Buffet A la carte

Cranley Comment

‘retrouvé’ is an informal style restaurant which serves a buffet breakfast and A la carte dishes in the evening from a menu which changes frequently. This modern restaurant is situated to one side of ‘retrouvé bar’ and lounge area and has a bright contemporary feel. Seating is arranged over two levels, and there are heavy grey marble tables with leather tall back chairs, which mix well with the large modern lights hanging from the tall ceilings. The main décor is in shades of brown, and there are double height windows which flow across the ceiling in some creating a conservatory style feature. The menu which changes on a 2 weekly basis features small comments from the Chef on how some of the dishes were created, a nice little quirky touch! An example of dishes are; Grilled Bass with chive butter sauce, marinated tomato salad and shallots as a starter and Pan seared Duck Breast with sweetcorn pancake beetroot and duck jus as a main. Classic dishes and speciality dishes are also available. An extensive children’s menu is available throughout the year, during the summer months depending on occupancy junior guests also have their own special buffet.

‘west 0º36’

Restaurant Type	A la carte
Restaurant Capacity	36
Opening Times	Dinner 18:30 to 22:00 Monday to Saturday Last orders 21:30 Closed on Sundays
Dress Codes	Smart

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	"Unfortunately the menu offered does not cater for younger guests"

Cranley Comment

‘west 0º36’ is the Copthorne Hotel Slough Windsor’s flag ship A la carte restaurant. It is situated between the lobby and ‘retrouvé’ and has a comfortable private seating area outside which overlooks the lounge area. Opening only in the evenings it is a quiet relaxing retreat with background music. The well spaced out tables and chairs blend into the décor of light wood panelled walls interspersed with in-laid swirling decorative features. Although there is no natural light, mirrors at either end of the restaurant reflect the light and help create a warm welcoming atmosphere. Homemade bread and starters include a mixture of International and Oriental influenced dishes, while as a main course there are steaks from Castlebridge which have been grain fed and aged for 21 days and 25 day aged Hereford T-Bones and Rib Eyes from the local Windsor Estate Royal Farm, all of which are served with contemporary chunky steak knives. Additionally there is a large selection of grilled fish and a further selection of main courses including Rump of Lamb with Aubergine Caviar and Mint Jus, and Monkfish Curry with Steamed Rice.

Bars

Number of Bars

‘retrouvé bar'

Bar Type	Lounge Bar
Bar Capacity	65
Opening Times	07:00 to 01:00 daily Breakfast, bar snacks and hot meals are served untill 22:00.
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	Children are not allowed in the upper bar section after 21:00 hours

Cranley Comment

‘retrouvé bar’ is situated to the rear of the lounge area which flows from the lobby. This area of the hotel is on two levels with low level leather seating clusters in the lounge area and further seating and 'Poseur' tables in the bar section which is defined by a few stairs. Children are not allowed in the upper bar section after 21:00 hours. Decorated in tones of russet reds and browns, the style and décor is similar in each area, complemented by cream columns and walls and rich coloured carpet interspersed with cream patterned swirls. The overall ambiance is dependant on the time of day or year and allows for small informal meetings to be held here or it is equally suited for families. A small ‘retrouvé café’ menu is available which includes crusty bloomers, fajitas, pizzas, burgers and salads. Tea and coffee and a light breakfast menu is also available.

Business & Event Facilities

Wireless Internet

Wireless internet is available throughout the whole hotel, chargeable, access cards are obtainable from Reception.

In-Room Services

WiFi high speed internet connection in all rooms.
Complimentary WiFi and wired high speed internet connection in Club Rooms and Suites.
Dedicated desk.
Infrared television/internet keyboard connection.
Chargeable, access cards are obtainable from Reception or via the internet.

Business Centre

There is a computer situated in the Reception area, chargeable access cards are available from the Reception. Each guest room is equipped with a dedicated desk and infrared television/internet keyboard connection. Reception is able to provide printing, photocopying and fax facilities.

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)								Dinner Dance
Royal Suite Pre-Function Bar	107	15.46 x 6.91 x 2.8	120	-	-	-	-	-	-	-
Royal Suite	303	22.96 x 13.21 x 3.1	350	280	280	170	100	90	180	280
Eton	153	11.60 x 13.21 x 3.1	150	130	140	70	60	50	80	70
Windsor	148	11.22 x 13.21 x 3.1	150	130	140	70	60	50	80	80
Ascot	58	11.13 x 5.19 x 3.1	60	40	70	25	30	30	25	30
Bray	35	7.49 x 4.62 x 2.50	30	18	35	14	18	14	14	-
Cookham	33	6.36 x 5.19 x 2.50	30	18	40	14	20	14	14	-
Burnham	30	7.50 x 4.00 x 2.50	30	18	35	14	18	14	14	-
Henley	26	6.56 x 3.96 x 2.50	-	14	35	14	18	14	14	-
Waltham	22	4.97 x 4.43 x 2.50	-	10	25	-	12	-	-	-
Marlow	15	5.06 x 2.88 x 2.49	-	6	12	-	8	-	-	-
Additional Facilities
Henley Cloakroom Area	3	2.78 x 1.27 x 2.50	-	-	-	-	-	-	-	-
Waltham Cloakroom Area	2	1.92 x 1.10 x 2.50	-	-	-	-	-	-	-	-

The Copthorne Hotel Slough Windsor has 9 event spaces, including the Pre-Function Bar they offer 11 configurations and are suitable for banquets, conferences, lectures, business meetings, exhibitions, training sessions, team building events and weddings for up to 350 people.

GROUND FLOOR

Royal, Eton and Windsor;
are located on the ground floor level close to Reception, and are easily accessible. Natural light is available in the Royal from two very large, unusual overhead feature skylights but not in the Pre-Function Bar. Royal is decorated in a practical style with light cream and mustard coloured walls, these combine well with the maroon carpet and matching banqueting furniture. At the entrance to Royal there is a large Pre-Function Bar area. Royal can be separated into two smaller event spaces – Eton and Windsor – by tall solid well sound proofed doors. Windsor has a permanent dance floor which is concealed by the carpet when not in use. Both sections of the room have permanent drop down screens. There are ladies’, gents’ and specially adapted facilities on the ground floor level close to the entrance of the suite. The Royal, Eton and Windsor are licensed for Civil weddings.

Ascot;
is located on the ground floor level and is easily accessible. There is no natural light available in Ascot, however it has high ceilings with pin spot lighting, and a light coloured carpet. Upon the walls which feature light coloured low level wood panelling there is a collection of horse racing memorabilia and prints. With these historical features within the room it is an interesting environment to hold either meetings or dinners. There are ladies’, gents’ and specially adapted facilities on the ground floor level. Ascot is also licensed for Civil weddings.

Bray, Burnham, Cookham, Henley, Waltham and Marlow;
are located on the ground floor to the rear of Reception and are easily accessible via a quiet devoted corridor for these meeting rooms. With the exception of Cookham, Marlow and the dedicated Connect Business Office, there is natural light available in all rooms. Bray, Burnham and Cookham each have light coloured carpets, feature recessed ceilings and cream and mustard coloured walls. Henley, Waltham and Marlow have light wood wall panelling, which the traditional boardroom tables in Henley and Waltham match. At the entrance to Henley and Waltham there is a small cloaks area, Marlow may also be used as a breakout area. There are ladies’, gents’ and specially adapted facilities close to Reception.

Facilities and equipment for the Copthorne Hotel Slough Windsor banquet, business and conference rooms include:

High speed internet connection, modem lines, WiFi, climate control, telephone points, LCD projector, television monitors, DVD player, VCR, flip chart and markers, lectern, microphone, dance floor, power sockets, halogen lighting, controls in room, dimmers, black out, windows, Induction Loop system.

Cranley Comment

The Copthorne Hotel Slough Windsor has 9 versatile event spaces offering 11 configurations, and a Pre-Function Bar which are suitable for banquets, conferences, lectures, business meetings, exhibitions and weddings. The rooms and suites are situated in three separate areas on the ground floor, each area has an individual style and will suit most occasions and requirements. Within the meeting room area there is a dedicated office, Connect Business Office, with PC and Internet connection which Delegates may use. The broad range of 8 and 24 hour Delegate Packages are adaptable, and a wide range of dining options are available. For guests who would prefer Halal or Kosher delicacies outside catering may be arranged. In addition to the suite of banqueting and meeting rooms both ‘west 0º36’ and ‘retrouvé’ restaurants may be hired privately.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Games Room

During the summer months and some school holidays and Bank Holidays an unsupervised games room known as ‘Scruffys Den’ is available. This room has a range of puzzles, life sized and small table games and Lego. In addition DVD’s are available to hire.

Babysitting service

A chargeable babysitting service, provided by a preferred outside agency is available. This should be booked by guests and 24 hours notice should be given.

Cranley Comment

Being within a close distance to surrounding attractions and Legoland the Copthorne Hotel Slough Windsor provides extra facilities for children during the summer months and Bank Holidays. These include Children’s Check-in, a children’s VIP form requesting name and date of birth etc, and an unsupervised games room for their own exclusive use. In addition to the extensive colourful children’s menu available in ‘retrouvé’, depending on occupancy a ‘Junior Buffet’ may also be available. In the interest of other guests children are not allowed in the upper level of the bar area after 21:00, the pool area after 20:00, and all younger guests under 15 must be supervised by an adult around the pool at all times. A preferred outside agency provides babysitting this should be booked by guest at least 24 hours in advance.

Pools

Le Club

Opening Times	06:00 to 22:00 Monday to Friday 08:00 to 22:00 Saturday 08:00 to 21:00 Sunday Children allowed until 20:00 hours seven days a week. Children under 15 must be accompanied by an adult.
Temperature	Temperature is controlled at 30º degrees celsius
Depths	Max: 1.2 metres Min: 1 metre
Size	15 metres long by 7.5 metres wide

Facilities	Plastic loungers and chairs Jacuzzi Sauna Steam room Towels Changing rooms, shower & WC Gym 1 Treatment room
Safety	Reception staff are trained lifeguards but do not monitor the pool. Children under 15 must be accompanied by an adult. An adult may only be responsible for 3 children at a time.

Cranley Comment

The indoor pool at the Copthorne Hotel Slough Windsor is situated within Le Club, the hotels fitness facility on the ground floor. Large windows along one side of the pool allow for plenty of natural day light to stream into this area during the day. There is a small atrium seating area with loungers and chairs to relax in which overlook the Jacuzzi and central pool stairs. Adults may enjoy the sauna and steam room which is situated to one side of the pool, close to the changing rooms which are shared with the gym. Parents with children should be aware that although Reception staff are trained lifeguards they do not monitor the pool side other than at selected peak times during the summer months.

Sports & Gym

Gym & Health Club

Opening Times	06:30 to 22:00 Monday to Friday, 08:00 to 22:00 Saturday and 08:00 to 21:00 on Sundays
Description	Le Club Gym facilities include: 2 TV screens 4 Treadmills 5 Standard Bikes 2 Recumbent Bikes 2 Arm Bikes 5 Steppers 5 Rowing Machines 1 Multi – Hip Machine 1 Pectoral Butterfly Machine 1 Lat Pull Down 1 Lat Row 1 Leg Extension 1 Chest Press 1 Hamstring Curl 1 Abdominal machine Free weight area with bench, Dumbbells and Weights 1 – 20kg Changing Rooms Drinks Machine Seating Area Pool Jacuzzi Sauna Steam Room 1 Treatment Room For a full list of treatments and massages available please refer to the Spa section of this report. Under 16’s are not permitted to use the gym equipment
Size	Gym – 10.80 x 5.13 metres Weights Room – 8.06 x 3.96 metres

Cranley Comment

The gym facilities at the Copthorne Hotel Slough Windsor are situated within Le Club on the ground floor of the hotel. Here guests will find a manned Reception desk where towels are available. This overlooks both the glass fronted enclosed mirrored gym and separate weights room with a wide selection of modern equipment which was replaced in 2008. A short central staircase leads up to the changing rooms with lockers and showers and a seating area with drinks machine. From here a glass door leads onto the indoor pool area with natural light where a sauna, steam room and Jacuzzi are also located. Outside personal trainers for the gym and a wide selection of massages and treatments mentioned under the Spa section of this report are available and may be booked at Le Club’s Reception. Children under 16 may not use the gym or weights machines.

Water Sport

Cranley Comment

The following activities are available nearby:

Water skiing, 6 km
Dingy sailing 6 km

Land Sport

Cranley Comment

The following activities are available nearby:

Tennis in/outdoor, 2 km
Squash, 2 km
Polo centre, 11 km
Ice skating, 2 km
Royal Ascot Race Meetings - during first months of year
Windsor races - various dates throughout the year

Golf

Stoke Poges

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Location	6 km
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	16 km
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7,308 yards). East Course par 68 (6,201 yards). Edinburgh Course par 72 (7,004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Spa

Name of Spa	Aura Beauty Care
Opening Times	09:30 to 20:00 Thursday to Friday, 09:00 to 18:00 Saturday, and 09:00 to 15:00 Sunday. Closed on Monday, appointments by special arrangements only.

Facilities

1 Treatment Room within La Club

Treatments at Aura Beauty Care include:

Facials:
Express Facial – 30 minutes
Clay and Herb Facial – 30 minutes
Anti-Ageing Facial – 50 minutes
Mud Rebalancing Mask – 50 minutes
Intensive Moisturising Mask – 50 minutes
Male Facial – 50 minutes
Facial with Back Massage

Massages:
Back Massage – 30 minutes
Deep Tissue Back Massage – 1 hour
Swedish Full Body Massage – 1 hour
Aromatherapy Full Body Massage – 1 hour

Hot Stone Massages:
Full Body Hot Stones Massage – 1 hour
Back Massage with Hot Stones – 30 minutes
Back Massage with Hot Stones – 1 hour
Hot Stones Face Massage – 30 minutes

Waxing Treatments:
Back and Shoulder Wax – 30 minutes
Chest and Shoulder Wax – 30 minutes
Full Leg Wax – 30 minutes
Half Leg Wax – 20 minutes
Bikini Wax – 20 minutes
Arm Wax – 20 minutes
Lip/Chin/Eyebrow Wax – each 10 minutes
Full Face Wax – 30 minutes

Tanning:
Full Body St Tropez Cream – 30 minutes
Full Body Spa St Tropez Crème – 1 hour

Tinting:
(*24 hour patch test required prior to treatment)
Eyelash – 15 minutes*
Eyebrow – 15 minutes*
Eyebrow Shape – 15 minutes

Manicure and Pedicure:
Polish only – 10 minutes
Mini Manicure – 20 minutes
Full Manicure – 45 minutes
French Full Manicure – 45 minutes
Male Manicure – 30 minutes
Mini Manicure – 30 minutes
Full Pedicure – 50 minutes
Male Pedicure – 30 minutes

Gift Vouchers, Pamper Packages and Bride and Groom Packages are also available.

Cranley Comment

There is one treatment room within Le Club at the Copthorne Hotel Slough Windsor which is managed by Aura Beauty Care. Although small, the treatment room is lit by candles and has a cosy relaxing ambiance. An extensive range of ladies’ and gentlemen’s treatments are available by prior appointment through Le Club Reception, including gift and pamper packages. Due to its location within Le Club guests have easy access to the indoor pool, sauna, steam room, Jacuzzi and gym and changing rooms.

Special Needs

Communal Areas

At the entrance to the hotel there are 6 parking spaces reserved for blue badge holders and further spaces within the hotels basement car park, a lift ascends to the hotel lobby from here. There is a specially adapted guest cloakroom close to the Reception and the entrance to the conference area on the ground floor. Four shallow steps separate ‘retrouvé bar' from the lounge bar area these steps can be avoided by using a slope with a slight incline which is to the side of the lobby lounge and next to the ‘west 0º36’ A la carte restaurant.

Rooms & Bathrooms

There is one specially adapted DDA (Disability Discrimination Act) Classic Room at the Copthorne Hotel Slough Windsor, which is situated on the 4th floor of the hotel. The room is halfway along the corridor and the door has raised numbering and a low level spy hole. On entering if a guest leaves the key card in the electronic locking system the door will open automatically. The room is interconnecting with one other and each can be configured as either a double or a twin, which should be specified at time of booking. For ease of access the closet doors have been removed, the rail lowered and the light, climate control switches and fire exit plan are all at waist level. The en-suite bathroom has a wide door which can be opened automatically by the push of a button. The bathroom has a roll-in shower with shower seat, a panic cord and 5 grab rails. The basin has faucet leaver operated taps and is slightly recessed which restricts a small amount of the area below.

Restaurants & Catering

With the exception of the lower section of ‘retrouvé’ restaurant which can only be reached by four descending stairs, all other restaurant and bar areas are accessible to wheelchair users. A side slope with low incline avoids the four steps in the ‘retrouvé bar' area in the lounge. ‘west 0º36’ ‘retrouvé’, and the ‘retrouvé bar’ and lounge each have a free standing tables and chairs. Vegetarian dishes are available and most dishes are GM Free. For those with special dietary requirements or allergies who may wish to know the ingredients within any dish should consult the server. Adaptations or recommendations will be made to suit individual needs where possible.

Recreation Facilities

The entrance to Le Club leads off from the lobby area on the ground floor. It’s Reception, gym and weights area have easy access for guest with mobility restrictions, however the treatment room is very small. To reach the indoor swimming pool, which has a hoist and stairs with a rail for entry to the pool, there is a set of nine stairs. To overcome this difficulty for guests who are physically challenged Le Club has an Evac chair. The sauna, steam room, Jacuzzi and changing rooms are also situated on this second level.

Visual & Hearing Aids

There is an Induction Loop system behind Reception which may also be used in the conference suites if required. The lifts have brail and also automated voice alerts for each floor. Some of the menus are in slightly smaller print but the hotel is happy to oblige and enlarge them if required. Assistant Dogs are welcome.

Staff Assistance

Staff on duty are trained in first aid, many have been on courses and are aware of, and will assist guests who have special needs. Although they are not fully trained in certain aspects of special care. The hotel has a wheelchair and there is also an Evac chairs which is also used for the steps in Le Club. In case of an emergency each guest room has a notice to hang outside the door if extra assistance would be required in an evacuation.

Cranley Comment

While Copthorne Hotel Slough Windsor is one of only a few hotels which has a hoist for pool entry, the stairs at Le Club leading to the pool area is probably the main issue at the hotel for guests who are physically challenged. To overcome the problem of these stairs staff are on hand to give assistance and there is also an Evac chair for guests to use to gain access to the second level and pool area of Le Club. There are four stairs leading down to the lower seating area in ‘retrouvé’ while other areas in this restaurant and bar maybe reached by a slope. The bathroom in the specially adapted guest room is well equipped and has a roll-in shower and automatic door entry system. All the banqueting and conference rooms are on the ground floor. Assistance Dogs are welcome.

Environment

Measures

Recycling
Energy Saving
Community Service
Environmental Audits

Cranley Comment

The Copthorne Hotel Slough Windsor has effective environmental policies in place both front and back of house. All paper, glass, plastics and cooking oils are recycled. The guest lift system was upgraded in 2008 and now incorporates energy saving features. In most public areas within the hotel and also in the guest rooms energy saving light bulbs including halogen saving light bulbs are in use. Lighting along the guest floors is turned to low during the middle of the small hours of the night. At the end of each shift staff follow a full shut down procedure for all electrical office equipment and kitchen equipment which is not in use. Light movement sensors have been installed in all office areas, kitchens and also the Housekeeping department. Although there is no air-conditioning within the hotel the Comfort Cooling systems can be altered by guests by three degrees in their individual rooms and suites, this system depending on season is adjusted and monitored by a Building Management System. Recently each member of staff have been asked to think of and try out different ways of saving 1kw each of energy per day, Carbon Trust is working closely with the hotel on this and several other positive projects. The Copthorne Hotel Slough Windsor supports a number of smaller local charities and Make A Wish.

Copthorne Hotel Slough Windsor, Slough, Report Details

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