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The Cranley Report®: Radisson Edwardian New Providence Wharf
Radisson Edwardian New Providence Wharf, London
Hotel Address
5 Fairmont Avenue
Canary Wharf
London E14 9PQ
England
Contact Details
Telephone: +44 207 987 2050
Fax: +44 207 987 8424
E-mail
Email hotel's reservation Desk
Cranley Rating

Radisson Edwardian New Providence Wharf: Click to magnify
Photo 1 of 27. Click arrows to view
Hotel Summary
Category Hotel
Hotel Opened
 2007
Cranley Summary
The ultra modern Radisson Edwardian New Providence Wharf, is situated in a stunning location at Blackwall on the River Thames, where the river bends and offers superb views in both directions. The former Millennium Dome, now The O2 is opposite the hotel across the river. It's close to the heart of London’s Docklands, with easy access to the Canary Wharf business district, the ExCel Exhibition Centre and London City airport. Central London is only 15 minutes away by road or public transport. The hotel offers 169 individually designed bedrooms and suites, all with complimentary WiFi access and it has seven fully equipped meeting and conference rooms, as well as a business centre. For dining, there is the Azura Restaurant which specialises in British cuisine, a cocktail bar and an outdoor terrace and urban riverside garden overlooking the River Thames. For relaxation the hotel offers the East River Spa, which together with some of the hotel's meeting rooms, is located in the adjoining Ontario Tower apartment building. All of these facilities are accessible without leaving the hotel.
Location & Layout
Location Description
The hotel is located in a superb position at Blackwall on the Thames, just a few minutes drive from Canary Wharf, in a brand new, mostly residential area of London's Docklands. It stands between the Reuters building and Ontario Tower, which is already an iconic landmark in London. There are few shops in the immediate area, but Canary Wharf is just 10 minutes walk, The O2 is opposite the hotel across the river, and both the ExCel Exhibition Centre and London City airport are within a few minutes drive or easily accessible via the Docklands Light Railway.
Airports
Distance
 6 km
Airport Transfers
 Taxi transfers available
Cities and Sights
Distance
 10 km
City/Sight Transfers
 Taxi transfers available
Layout Description
The hotel entrance is close to the River Thames and is reached via a quiet road that carries mostly residential traffic. The glass fronted entrance and main lobby, connects the hotel building with the Ontario Tower apartment building next door. The hotel's business centre and three of the meeting rooms are on the ground floor of the Ontario Tower, with access from the hotel lobby. The East River Spa is also in the Ontario Tower building and is reached via a first floor walkway. The restaurant and bar are off the lobby near to the hotel entrance, whilst the remaining meeting rooms occupy the first floor. The hotel bedrooms are situated on floors 2 to 7 inclusive.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken English and several other languages are spoken
Payment Methods All major international credit cards and cash accepted
Foreign Exchange Open 24 Hours
All major currencies exchanged
Taxis Arranged Street taxis can be arranged on request
Tours Arranged The Concierge can arrange a variety of tours such as an open top bus, a river tour on the Thames and excursions to all of the tourist attractions and landmarks in London. This includes the London Eye, the Tower of London, the British Museum and the shopping areas of Oxford Street and Knightsbridge. The hotel can also supply theatre tickets to the top London shows via a theatre ticket agency.
Guest Relations Standard Services
Concierge Services
 Standard Services
Medical Facilities Doctor on call, who may be contacted via the Front Desk. It is chargeable and guests settle their account directly with the doctor.
Parking The hotel has an on-site valet parking service for 30 cars at a charge. There is a mixture of covered and open parking, all of which is secure.
Cranley Comment
The hotel entrance is through double glass sliding doors, into a narrow passageway that leads to another set of sliding doors. Given the hotel's location on the River Thames, this reduces the draught in the winter. The sizeable lobby area is all glass and steel and quite light and airy as a result. The Front Desk is opposite the entrance, but some way across the lobby. On entering the hotel, the bar and restaurant are up a few steps on the right, with the business centre and some meeting rooms on the immediate left. The hotel's three guest lifts which provide access to all floors, are at the side of the Front Desk. There is some seating in the lobby area, with a number of sofas and chairs spread around.
Shops & Amenities
Cranley Comment
The hotel has no amenities or shops on-site, but there is a convenience store within 5 minutes walk, as well as a dry cleaner's and an Italian restaurant. Canary Wharf is a 10 minute walk away and it has two shopping malls; Canada Square and Jubilee Square, both of which have a full range of high street stores. The traditional shops of 'old' East London are also only 10 minutes walk away.
Rooms, Suites & Villas
Number of Floors 7
Total Rooms 169
Elevators 3
Rooms per Elevator 56
Total Staff 112
Staff per Room 0.7
Check-in Time 14:00
Check-out Time 11:00
Late Checkout Subject to availability and must be requested in advance . It may incur a cost.
Smoking Rooms None. The hotel is non smoking throughout.
Room Service 24 hours with a late menu from 23:00, where sandwiches, salads and light meals are available.
Laundry Service Same day and overnight dry cleaning and laundry service available. Items handed in by 09:00 will be returned by 19:00. Items handed in by 21:00 will be returned next morning by 09:00.
Unique Features Complimentary shoe shine service. Shoes left outside guest rooms by 01:00 will be returned by 06:30.
Cranley Comment
There are six different room types in the hotel, but the only difference between the majority of them is whether they have a king size bed, a queen size bed or twin beds. All of the rooms apart from the suites have the same furnishings and décor, with light coloured walls, a dark grey/brown carpet and a wall sculpture. Superior rooms have red as their main colour for bed trims , whilst the deluxe rooms use shades of green. One bedroom suites have a very different appearance, with wooden floors and designer furniture, whilst the Penthouse suite is unique. All of the room types are located throughout the hotel.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Superior King 102

28 City
21 River
53 Reuters

Air conditioning
Complimentary wireless Internet access
Bang & Olufsen flat screen TV
In-room entertainment systems with satellite and pay movies
MP3 Connectivity
Tea and coffee making facilities
Hairdryer
Iron and ironing board
Trouser press
Mini bar
Safe (large enough for laptops)
Bath
Separate walk-in shower

 2 Adults 27
Cranley Comment
Superior King rooms are located throughout the hotel and have an electronic keycard entry system. Rooms are furnished with a dark grey / brown carpet and have light painted walls that feature a very distinctive wall sculpture of a male or female torso, specially commissioned for the hotel. The king size beds have white bedding that is given a stylish finish with gold and red throws and cushions. There is a modern desk unit that includes a working area and also houses the safe, minibar and tea/coffee making facilities. Above is a wall mounted flat screen TV with state of the art entertainment facilities. Unusually, the wardrobe storage space is situated just inside the bathroom. The bathroom itself has a slate grey tiled floor and features a stylish rectangular ceramic washbasin, bath and separate walk-in shower.
Type No. View Facilities Max. Occupancy Size m2
Superior Twin 16

6 City
2 River
8 Reuters

As for Superior King

 2 Adults 27
Cranley Comment
Superior Twin rooms are located throughout the hotel and have an electronic keycard entry system. Rooms are furnished with a dark grey / brown carpet and have light painted walls that feature a very distinctive wall sculpture of a male or female torso, specially commissioned for the hotel. The twin beds have white bedding that is given a stylish finish with gold and red throws and cushions. There is a modern desk unit that includes a working area and also houses the safe, minibar and tea/coffee making facilities. Above is a wall mounted flat screen TV with state of the art entertainment facilities. Unusually, the wardrobe storage space is situated just inside the bathroom. The bathroom itself has a slate grey tiled floor and features a stylish rectangular ceramic washbasin, bath and separate walk-in shower.
Type No. View Facilities Max. Occupancy Size m2
Superior Queen 6

4 City
2 Reuters

As for Superior King and Superior Twin with the added benefit of:
Adapted bathroom for Special Needs guests
Separate wardrobe

 2 Adults 27
Cranley Comment
Superior Queen rooms are located on each floor and have an electronic keycard entry system. Rooms are furnished with a dark grey / brown carpet and have light painted walls that feature a very distinctive wall sculpture of a male or female torso, specially commissioned for the hotel. The queen size beds have white bedding that is given a stylish finish with gold and red throws and cushions. There is a modern desk unit that includes a working area and also houses the safe, minibar and tea/coffee making facilities. Above is a wall mounted flat screen TV with state of the art entertainment facilities. There is a conventional wardrobe in the bedroom area, as the bathroom has been adapted for Special Needs guests. It has a run-in shower, low level facilities, grab rails and an emergency cord.
Type No. View Facilities Max. Occupancy Size m2
Deluxe King bedrooms 28

12 City
12 River
4 Reuters

As for the Superior Rooms with the added benefit of:
Additional space
Bidet
Some rooms have a free standing deep tub bath

 2 Adults 30-40
Cranley Comment
Deluxe King rooms are located throughout the hotel and have an electronic keycard entry system. Rooms are furnished with a dark grey / brown carpet and have light painted walls that feature a very distinctive wall sculpture of a male or female torso, specially commissioned for the hotel. The king size beds have white bedding, that is given a stylish finish with green and gold throws and several cushions. There is a modern desk unit that includes a working area and also houses the safe, minibar and tea/coffee making facilities. Above is a wall mounted flat screen TV with state of the art entertainment facilities. Unusually, the wardrobe storage space is situated just inside the bathroom. The bathroom itself has a slate grey tiled floor and features a stylish rectangular ceramic washbasin, bath, bidet and separate walk-in shower. Some Deluxe King rooms have a free standing deep tub bath.
Type No. View Facilities Max. Occupancy Size m2
One bedroom suites 16

6 River
10 Reuters

As for Deluxe King with the added benefit of:
Additional space
Separate lounge/dining area and bedroom
Designer furniture
Wooden floor and rugs instead of carpet
Sicilian Marble bathroom

 2 Adults and 2 Children under 12 50
Cranley Comment
One bedroom suites are located throughout the hotel and have an electronic keycard entry system. The suites have a wooden floor and have light painted walls that feature several modern black and white prints. There is a dining table and chairs, as well as a sofa bed, armchair and coffee table in the lounge area. There is also a modern desk unit that includes a working area and houses the safe, minibar and tea/coffee making facilities. Above is a wall mounted flat screen TV with a state of the art entertainment system. In the bedroom, the king size beds have white bedding, that is given a stylish finish with silver and gold throws and cushions. The bedroom has a conventional wardrobe. The bathroom has a slate grey tiled floor and features marble surfaces, as well as a stylish rectangular ceramic washbasin, bath, bidet and separate walk-in shower.
Type No. View Facilities Max. Occupancy Size m2
Penthouse luxury suite 1

River

As for Deluxe King with the added benefit of:
Additional space
Separate lounge/dining area and bedroom
Separate guest WC
Designer furniture
Additional TV
Walk-in wardrobe

 2 Adults 80
Cranley Comment
The Penthouse Suite on the 7th floor is located in the best position at the front of the hotel, offering spectacular views of the river and The 02 opposite. The suite has its own unique design and bespoke furniture. Whereas red and green are used as the predominant colours for cushions and bed linen in the other bedrooms, the principal colours here are shades of purple and violet. The sitting room features a large L shaped sofa around a square coffee table, with a large flat screen TV and a dining table and four chairs nearby. The bedroom has a king size bed with a writing desk and second TV in the corner. The bathroom features a stand alone deep tub bath and a separate walk-in shower as well as a very distinctive double glass washbasin. The Penthouse Suite also has a guest bathroom and can inter-connect with a superior room for extra space.
Restaurants & Cafés
  Azura  
     
Restaurant Type British
Restaurant Capacity Total 120 (of which 90 inside and 30 on the terrace)
Opening Times Breakfast
06:30 to 10:00 Mon to Fri
07:30 to 11:00 Sat / Sun
Lunch
12:00 to 14:30
Dinner
17:00 to 22:30
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed inside, but there is an open air terrace.
Children’s Facilities High chairs available
Breakfast Options Buffet
Cranley Comment
The Azura Restaurant is located at the front of the hotel, in a prime position overlooking the River Thames. It is reached through the Azura Bar, which is off the hotel lobby. The restaurant has a semi circular frontage and its design and décor matches the rest of the hotel, with a slate grey tiled floor and large windows at the front and side of the room. It is south facing and enjoys a good deal of natural light during the day. The menu is British, with a full selection of meat, fish, vegetarian dishes and seasonal vegetables. The restaurant opens out onto a terrace, which is used for dining (bar menu only) and drinks when the weather permits.
Bars
Number of Bars
 1
  Azura  
     
Bar Type Cocktail
Bar Capacity 60
Opening Times 12:00 to 02:00
Dress Codes Casual
Air-Conditioning Yes
Smoking Policy No smoking allowed inside the hotel, but there is an outdoor terrace leading from the Azura restaurant.
Admissions Policy Children allowed