Back
The Cranley Report®: Millennium Hotel London Mayfair
Millennium Hotel London Mayfair, London
Hotel Address
44 Grosvenor Square,
London,
WIK 2HP
Contact Details
Telephone: +44 207 596 3146
Fax: +44 207 596 3165
E-mail
Email hotel's reservation Desk
Cranley Rating

Millennium Hotel Mayfair: Click to magnify
Photo 1 of 32. Click arrows to view
Hotel Summary
Category Hotel
Hotel Opened
 1800
Cranley Summary
The Millennium Hotel London Mayfair is situated in the heart of fashionable Mayfair, one of London’s most exclusive locations. Overlooking Grosvenor Square, the hotel is a short walk from the wide open spaces of Hyde Park and Kensington Gardens. Within easy walking distance are the shops of Oxford and Bond Street, restaurants, and the night life of Soho. Victoria and Paddington train stations are ten minutes by taxi whilst the closest underground stations, Bond Street and Green Park, are within a 10 minute walk. The central location of the hotel makes it a base for exploring all London has to offer. The 348 air-conditioned guestrooms and suites have views of either Grosvenor Square or the surrounding streets of the hotel. The rooms are decorated and furnished to a high standard in a classical English style, have modern up-to-date amenities and all have ensuite marble bathrooms. The hotel has three eating establishments including celebrity chef Brian Turner’s signature restaurant, "Brian Turner Mayfair", Shogun Japanese restaurant and the Mayfair Lounge. The hotel has a large ballroom and a number of function rooms offering state-of-the-art conference and banqueting facilities. There is a fully equipped gym available to all guests.
Location & Layout
Location Description
The Millennium Hotel London Mayfair overlooks London's second largest square, Grosvenor Square, and is located in the heart of the fashionable Mayfair district. Within easy walking distance of just a few minutes are the shopping areas of Oxford Street and the boutiques and jewellery shops of Bond Street. The wide open spaces of Hyde Park, one of London's most popular parks with the Serpentine Lake, Kensington Gardens, Green Park and St. James' Park are nearby, offering relaxation or exercise. The closest railway stations are Victoria and Paddington, and the nearest underground stations are Bond Street, a five minute walk, and Green Park, an eight minute walk. The hotel, with its central location, is a base for exploring all London has to offer.
Airports
Distance
 16.6 km
Airport Transfers
 By car/taxi a driving time of approximately 46 minutes.
Cities and Sights
Distance
 1.9 km
City/Sight Transfers
 By car/taxi a driving time of approximately 7 minutes.
Layout Description
The hotel's graceful building, with its Georgian facade, was built in the 19th Century as a private residence. There are two entrances into the hotel, the front one on Grosvenor Park side and the rear entrance on Adam's Row, both of which lead into the main reception area. The Adam's Row side has a separate entrance into the Ballroom and a separate entrance into Shogun Japanese Restaurant. The reception and concierge desks run along the length of the lobby on the Grosvenor Park side. Located just off the lobby are the Brian Turner Mayfair Restaurant, the Turner Bar, the Mayfair Lounge and the Mayfair Lounge Terrace. The Business Centre is also on the ground floor as are a number of the function rooms. Three elevators are located at the far end of the lobby at the Grosvenor Park entrance area and serve all floors. The Gym is located on the 4th floor and the Club Lounge and Boardrooms are located on the 7th floor.
Lobby and Guest Relations
Open Hours
 24 Hours
Languages Spoken Multi-lingual including English, German, French, Spanish, Portuguese, Mongolian, Arabic and Lithuanian.
Payment Methods All major credit cards and cash accepted.
Foreign Exchange All major currencies exchanged. Available 24 hours.
Taxis Arranged Taxi rank outside the hotel.
Tours Arranged The Concierge offers guests tourist attraction information, tickets and personal tour itineraries for in and around London.
Guest Relations Standard services
Concierge Services
 Car Hire
Airport pickups (chargeable)
Restaurant reservations
Theatre, opera and ballet tickets
Sightseeing tours
Packaging services
Chauffeur driven cars and limousines
Cinema details
Courier services
Flight reconfirmation
Florist
Golf
Medical Facilities There is a 24 hour doctor-on-call service which is arranged through the Concierge. Typical response times of 30 minutes according to the hotel.
Parking The hotel does not have its own parking facilities. However, there is NCP car parking under the hotel for 170 cars at a charge of £42 for 24 hours, £31.60 for 6 hours, £22.80 for 4 hours and £11.40 for 2 hours. Motorcycle charges are £3.00 per 24 hours parking.
Cranley Comment
The hotel's Grosvenor Square front entrance and Adam's Row rear entrance both lead directly into the lobby on the ground floor level. Entering the lobby through glass circular doors at both entrances, steps lead down into the reception area. The reception and concierge desks are located along the length of the Grosvenor Square side of the building. The lobby, with its black marble floor, ornate ceiling and gold coloured pillars, is decorated in soft pale tones and furnished with leather sofas and chairs. There are three elevators serving all floors at the Grosvenor Square entrance end with the Business Centre and several of the function rooms at this end too. Located at the other end of the lobby is the Brian Turner Mayfair Restaurant, Turner Bar, Mayfair Lounge and Mayfair Lounge Terrace.
Shops & Amenities
Cranley Comment
There are no shops in the hotel. In close proximity, and in the same block as the hotel, are antique shops, an off-licence and a convenience store selling groceries, papers and sundry items. Within a few minutes walk of the hotel are the shops of Oxford Street and Bond Street.
Rooms, Suites & Villas
Number of Floors 7
Total Rooms 348
Elevators 3
Rooms per Elevator 116
Total Staff 250
Staff per Room 0.7
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Check-out time is 12:00. Guests requiring rooms after this time need to contact reception. Later check-out is subject to availability. The hotel charges £20 per hour up to 18:00 and thereafter an additional night's charge will be made.
Smoking Rooms The hotel is non-smoking
Room Service There is a 24 hour room service available which includes a children's menu and a Halal Middle Eastern menu.
Laundry Service Laundry and Dry Cleaning collected before 10:00 will be returned the same day.
Laundry and Dry Cleaning collected after 10:00 and before 13:00 and returned the same day is subject to an extra charge of 50%.
Laundry and Dry Cleaning service is available Monday to Saturday from 06:00 to 13:00 and on Sunday from 07:00 to 12:00.
Laundry and Dry Cleaning on Saturday and Sunday is subject to an extra charge of 25%.

Pressing service is available Monday to Saturday from 06:30 to 21:00 and on Sunday from 07:00 to 21:00.
Saturday and Sunday pressing is subject to an extra charge of 25%.
Club or Executive Facilities
The Hotel has Club Room and Club Lounge facilities. The Club Lounge is located on the 7th floor and is open from 07:00 to 21:00 and offers guests staying in a Club Room the following complimentary benefits in the Club Lounge:

Continental breakfast served in the Club Lounge from 07:00 to 10:00.
Beverages and pastries served throughout the day.
Champagne and canapes available from 18:00.
Use of high speed Internet via a terminal in the Club Lounge.
Selection of international newspapers.
Shower and dressing room for early arrivals.
Use of interview rooms (subject to availability).
One suit pressing during stay.

Activities available in the Club Lounge range from board games and relaxing music to satellite TV.
Cranley Comment
The Millennium Hotel London Mayfair has a wide range of accommodation with 348 air-conditioned rooms and suites, all with ensuite marble bathrooms. On each guestroom level, the large lift lobby areas have wooden floors with a central feature of a circular walnut table decorated with a bowl of flowers. The traditional and stylish rooms feature high ceilings and are decorated and furnished in a classical English style. The rooms are in soft pastel tones of golds and beige and have colour coordinating soft furnishings. All the guestrooms are well appointed, feature modern up-to-date amenities and have views over Grosvenor Square or the city. One child under 12 years of age can stay free in their parent's guestroom.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Classic 209

25 Grosvenor Square
184 City

King or twin beds available
Climate control
Direct dial telephone
Wake up service
High speed Internet access (chargeable)
International power sockets
Safety deposit box
Trouser press
Satellite TV - video channels (chargeable)
Selection of games on Interactive TV (chargeable)
In room movie channels
Iron/ironing board
Tea/Coffee making facilities
Hairdryer
Ensuite bathroom
Bathrobes
Toiletries
Computer modem point
Mini bar
Voicemail
24 hour room service including a children's menu and a Halal Middle Eastern menu

 2 Adults and 1 child under 12 years of age Average 25
Cranley Comment
Classic rooms may very slightly in size because of the style and age of the hotel's building. The rooms are approached along bright, airy carpeted corridors and enter into a small hall which houses a closet area (containing a safe) on one side and an ensuite bathroom on the other. The rooms have high ceilings and large windows making them bright and airy. All the guestrooms are carpeted and decorated in soft pastel tones of golds and beige and have colour coordinating soft furnishings. The furniture is of Regency style. Each room has either a king-size or twin beds, a desk with a mirror over, a table and two chairs, TV cabinet (also housing the mini bar) and a further cabinet with tea and coffee making facilities. The ensuite bathroom has a shower over the bath.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 126

44 Grosvenor Square
82 City

King size or large size twin beds available
As per the Classic Rooms with the added benefit of more space

 3 Adults and 1 child under 12 years of age Average 36
Cranley Comment
Deluxe rooms may vary in size because of he style and age of the hotel's building. Deluxe Rooms are decorated and furnished in the same way as Classic Rooms but are larger. The rooms have either king-size or large twin beds.
Type No. View Facilities Max. Occupancy Size m2
Suites 13

5 Grosvenor Square
8 City

Suites have an extra large king size bed
As per the Deluxe Rooms with the added benefit of:
Extra large king-size bed
Separate Lounge
Larger bathroom with separate shower
Dressing room
Guest cloakroom

 3 adults and 1 child under 12 years age Average 54
Cranley Comment
Suites may vary slightly in size because of the age of the hotel's building. On entering the Suite, there is a hallway with a guest cloakroom and a closet area. Directly ahead and through a door is a separate lounge which is decorated in pastel tones of golds and beige and furnished in Regency style. The tall TV cabinet houses the mini bar in the lower section. There is a desk and chair, double sofa, easy chair with foot rest, coffee table and a cabinet with tea and coffee making facilities. A passageway from the hall leads to a separate entrance into the bedroom. All suites have an extra large king-size bed and are furnished with a large Regency style TV cabinet, desk and chair and lead through to a dressing room area with a closet and safe. The dressing room leads into a marble bathroom with a separate shower and bath.
Restaurants & Cafés
Number of Restaurants
 3
Restaurant Comments
The Millennium Hotel London Mayfair caters for all tastes and occasions and has three eating establishments offering a wide range of traditional British and exotic fare in elegant surroundings. The Brian Turner Mayfair Restaurant and Mayfair Lounge are located off the lobby area on the ground floor at the Adam's Row entrance to the hotel. The Shogun Japanese Restaurant has its own entrance located outside the hotel at the Adam's Row hotel entrance. Breakfast is served in the Brian Turner Mayfair Restaurant and for Club guests, continental breakfast can be taken in the Club Lounge on the 7th floor.
  Brian Turner Mayfair  
     
Restaurant Type Traditional British Cuisine
Restaurant Capacity 86
Opening Times Breakfast 06:30 to 10:00 Monday to Friday
Breakfast 07:00 to 10:30 Saturday and Sunday

Lunch 12:00 to 14:30 Monday to Friday

Dinner 18:30 to 22:30 Monday to Sunday
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Children’s Facilities High chairs and children's menus are available.
Breakfast Options Continental
Full English Breakfast
Cranley Comment
Celebrity Chef, Brian Turner, manages his flagship restaurant at the Millennium Hotel London Mayfair. The stylish restaurant is located on the ground floor off the main hotel foyer and adjoining the restaurant is the Turner Bar. The restaurant offers guests dining in an intimate and relaxing atmosphere. A raised central area provides a focal point and during breakfast, the buffet is set up here. Design features include textured glass wall panels and a ‘wine alley’ display area leading to the Turner Bar. The menu includes many Brian Turner signature favourites and echoes traditional British cuisine, incorporating numerous UK organic and specialist suppliers.
  Shogun  
     
Restaurant Type Authentic Japanese
Restaurant Capacity 50
Opening Times Dinner 18:00 to 23:00 Tuesday to Sunday
(closed Monday)
Dress Codes Smart
Air-Conditioning Yes
Smoking Policy Non-smoking
Children’s Facilities No children's menu
Breakfast Options N/A
Cranley Comment
The Shogun Restaurant has been open since 1981. It has built a reputation as one of the most consistently excellent Japanese restaurants in London. The restaurant is located on the Adam's Row side of the hotel and has its own entrance. Stairs lead down to the restaurant which resembles a "stone like cavern" with its arched stone ceilings and stone flag floors. The restaurant is decorated with kimonos, various artefacts and oriental screens on the walls. The menu features a wide range of authentic Japanese cuisine to suit just about any palate, from grilled teriyaki to hand-rolled sushi.
  Mayfair Lounge  
     
Restaurant Type Classic
Restaurant Capacity 60 Inside 40 Outdoor Terrace 20
Opening Times 11:30 to 02:00
Afternoon Tea 15:00 to 17:30 every day.
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Children’s Facilities Children's menu available
High chairs available
Breakfast Options No
Cranley Comment
The Mayfair Lounge is located off the lobby area at the Adam's Row entrance of the hotel. The Lounge has high ornate ceilings and is decorated in a classical English style with soft pastel shades, comfortable leather chairs and tables and at the far end, a large bar and baby-grand piano. Doors lead out to a small outdoor terrace area with wooden tables, chairs and umbrellas. The Mayfair Lounge has a lunch and snack menu, a children's menu all with a selection of snacks, pizza, sandwiches, salads and desserts. There is a full afternoon tea service with traditional cream teas. Lite night bites are available from 22:00 until 02:00 when the restaurant closes. A selection of hot and cold beverages are available. During the evenings, classic cocktails are served. On Friday and Saturday from 18:00 to 23:00 there is live entertainment, featuring a pianist playing a selection of music.
Bars
Number of Bars
 1