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The Cranley Report®: Millennium Hotel London Mayfair
Millennium Hotel London Mayfair, London
Hotel Address
44 Grosvenor Square
Mayfair
London
W1K 2HP
England
Contact Details
Telephone: +44 207 629 9400
Fax: +44 207 629 7736
E-mail
Email hotel's reservation Desk
Cranley Rating

Millennium Hotel Mayfair: Click to magnify
Photo 1 of 33. Click arrows to view
Hotel Summary
Category Hotel
Hotel Opened
 1800
Refurbishment Total refubishment of 61 guest rooms were completed at the end of October 2008.
Avista Italian restaurant and Avista bar opened in early October 2008.
Pine bar was refurbishment and opened in 2008.
Cranley Summary
The Millennium Hotel London Mayfair is located in the heart of Mayfair overlooking Grosvenor Square and is just a short distance from Hyde Park and Kensington Gardens. Within a few minutes walk are the shops and boutiques of Oxford and Bond Street and the restaurants, theatres and night life of Soho. Victoria and Paddington train stations are ten minutes by taxi whilst the closest underground stations, Bond Street and Green Park are within a ten minute walk. The central location of the hotel makes it an ideal base for exploring all London has to offer. The 336 air-conditioned guest rooms and suites have views of Grosvenor Square or the surrounding areas of the hotel. They are decorated and furnished to a high standard in a classical English style with modern up-to-date amenities and en suite marble bathrooms. Further facilities include the newly opened Avista Italian restaurant, Shogun, a Japanese restaurant and a modern private dining room, the Mayfair Suite”. There is also a large ballroom and a number of function rooms offering state-of-the-art conference and banqueting facilities. Leisure options include a fully equipped gym available to all hotel guests.
Location & Layout
Location Description
The Millennium Hotel London Mayfair overlooks London's second largest square, Grosvenor Square and is located in the heart of the fashionable Mayfair district. Within easy walking distance of just a few minutes is the shopping area of Oxford Street, the boutiques and jewellery shops of Bond Street and the theatres and night life of Soho. The City's financial and commercial districts are within easy reach. The wide open spaces of Hyde Park, one of London's most popular parks with the Serpentine Lake, Kensington Gardens, Green Park and St. James' Park are nearby offering relaxation or exercise. The closest railway stations are Victoria and Paddington and the nearest underground stations are Bond Street, a five minute walk, and Green Park, an eight minute walk.
Airports
Distance
 16.6 km
Airport Transfers
 Approximately a 45 minute drive in light traffic.
Cities and Sights
Distance
 1.9 km
City/Sight Transfers
 Approximately a 7 minute taxi ride in light traffic.
Layout Description
The Millennium Hotel London Mayfair has a Georgian facade and overlooks the greenery of Grosvenor Park. The building was built in the 19th Century as a private residence. The hotel is built over seven floors and has two entrances. The front entrance is on Grosvenor Park side and the rear on Adam's Row both of which lead into the main reception area. The Adam's Row side has a separate entrance from the hotel into the Ballroom and also a street entrance into Shogun Japanese Restaurant. The reception and concierge desks run along the length of the lobby on the Grosvenor Park side. Located at lobby level are Avista restaurant and bar, the Mayfair Suite and Pine bar. The Business Centre is also located off the lobby as are a number of meeting rooms. Three elevators are located at the far end of the lobby at the Grosvenor Park entrance area and serve all guest room floors. The Gym is located on the 4th floor and the Club Lounge and Boardrooms are located on the 7th floor.
Lobby and Guest Relations
Open Hours
 24 hours
Languages Spoken Multi-lingual including English, German, French, Spanish, Portuguese, Mongolian, Arabic and Lithuanian.
Payment Methods All major credit cards and cash accepted.
Foreign Exchange Foreign Exchange is available 24 hours and is commissionable.
Taxis Arranged Black Cabs are available outside the entrance of the Hotel in Adam's Row.
Tours Arranged A full range of tours and tailor made packages can be organised through the Concierge for London and throughout the UK some of which include:
Bus tours of London
Houses of Parliament
Westminster Abbey
London Eye
Buckingham Palace
St Paul's Cathedral
Tower of London
River trips
Walking tours
Guest Relations Standard services
Concierge Services
 The Concierge desk is located in the main lobby of the hotel and is open 24 hours, seven days a week. The Concierge will assist hotel guests with any arrangements including but not limited to restaurant reservations, car rental, airport transfers, sightseeing tours, theatre tickets, opera and ballet tickets, courier and packaging services, chauffeur driven cars, limousines, cinema details and golf bookings.
Medical Facilities There is a 24 hour doctor-on-call service which is arranged through the Concierge with a typical response time of approximately 30 minutes according to the hotel. Staff are trained to administer first aid for minor incidents.
Parking The hotel does not have its own parking facilities. However, there is an NCP car park directly under the hotel for 170 cars and is chargeable.
Cranley Comment
Both the hotel's Grosvenor Square front entrance and Adam's Row rear entrance lead directly into the hotel lobby on the ground floor level. Guests arriving at the hotel are greeted by a doorman in uniform. Entering the lobby through rotating glass circular doors at both entrances, steps lead down into the reception area. The lobby with its black marble floor, ornate ceiling and gold coloured pillars, is decorated in soft pale tones. There are a number of seating areas in the lobby which are furnished with leather sofas, chairs and tables. Guests entering the hotel lobby at the Grosvenor Square front entrance will find Pine Bar located immediately to the left. Avista restaurant, Avista bar and the Mayfair Suite are located off the lobby area at the Adam's Row entrance into the hotel. The reception and concierge desks are situated along the length of the lobby on the Grosvenor Square side of the building. There are three lifts which serve all guest room floors and are located next to Pine Bar. Facing the lifts and turning right there are several stairs which lead up into the Business Centre and several of the hotel’s meeting rooms. At the Adam's Row entrance there is a Special Needs lift allowing wheelchair bound guests access to the lobby.
Shops & Amenities
Cranley Comment
There are no shops within the hotel. In close proximity (in the same block as the hotel) are antique shops, an off-licence and a convenience store selling groceries, papers and sundry items. Within a few minutes walk of the hotel are the shops of Oxford Street and Bond Street.
Rooms, Suites & Villas
Number of Floors 7
Total Rooms 336
Elevators 3
Rooms per Elevator 112
Total Staff 250
Staff per Room 0.7
Check-in Time 14:00
Check-out Time 12:00
Late Checkout Subject to availability and is chargeable.
Smoking Rooms The hotel is non-smoking
Room Service There is 24 hour room service available which includes a children's menu and a Halal Middle Eastern menu.
Laundry Service Laundry and Dry Cleaning collected before 10:00 will be returned the same day.
Laundry and Dry Cleaning collected after 10:00 and before 13:00 and returned the same day is subject to an extra charge of 50%.
Laundry and Dry Cleaning service is available Monday to Saturday from 06:00 to 13:00 and on Sunday from 07:00 to 12:00.
Laundry and Dry Cleaning on Saturday and Sunday is subject to an extra charge of 25%.

Pressing service is available Monday to Saturday from 06:30 to 21:00 and on Sunday from 07:00 to 21:00.
Saturday and Sunday pressing is subject to an extra charge of 25%.
Club or Executive Facilities
The Club Lounge is located on the 7th floor and is open from 07:00 to 21:00. All guests staying in a Studio Room, Junior Suite or a 1 Bedroom Suite will be entitled access to the Club Lounge and enjoy the following complimentary benefits:

Continental breakfast served in the Club Lounge from 07:00 to 10:00.
Beverages and pastries served throughout the day.
Champagne and canapes available from 18:00.
Use of high speed Internet via a terminal in the Club Lounge.
Selection of international newspapers.
Shower and dressing room for early arrivals.
Use of interview rooms (subject to availability).
One suit pressing during stay.

Activities available in the Club Lounge include board games, relaxing music and satellite TV.
Cranley Comment
The Millennium Hotel London Mayfair has a wide range of accommodation with 336 air-conditioned rooms and suites, all with en suite marble bathrooms. On each guestroom level, the large lift lobby areas have wooden floors with a central feature of a circular walnut table decorated with a bowl of flowers. The traditional and stylish rooms feature high ceilings and are decorated and furnished in a classical English style. The rooms are in soft pastel tones of gold and beige and have colour coordinating soft furnishings. All the guestrooms are well appointed, feature modern up-to-date amenities and have Courtyard or Grosvenor Square views.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Classic 141

40 Grosvenor Square
101 Courtyard

Single, Twin and Queen beds available
Climate control
Direct dial telephone
Wake up service
High speed Internet access (chargeable)
International power sockets
Safety deposit box
Trouser press
Satellite TV - video channels (chargeable)
Selection of games on Interactive TV (chargeable)
In room movie channels
Iron/ironing board
Tea/Coffee making facilities
Hairdryer
En suite bathroom
Bathrobes
Toiletries
Computer modem point
Mini bar
Voicemail
24 hour room service including a children's menu and a Halal Middle Eastern menu

 2 adults 18 - 26
Cranley Comment
The hotel has 141 Classic rooms throughout the hotel which are configured in either single, double or twin bedded rooms and may vary slightly in size because of the style and age of the hotel's building. The rooms are approached along well lit carpeted corridors and enter into a small hall which houses a closet area (containing a safe) on one side and an en suite bathroom on the other. The rooms have high ceilings and large windows making them bright and airy. All the guestrooms are carpeted and decorated in soft pastel tones of golds and beige, have colour coordinating soft furnishings and Regency style furniture. The rooms are furnished with a desk with a mirror over, desk chair, a table and two chairs, TV in a cabinet (also housing the mini bar) and a further cabinet with tea and coffee making facilities. The en suite bathroom has a shower over the bath.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 105

50 Grosvenor Square
55 Courtyard

As per the Classic rooms with the added benefit of:
More space
Super king bed
Sofa

 2 adults 36
Cranley Comment
There are 105 Deluxe rooms that offer more space than the Classic rooms and have super king size beds. Some of the Deluxe rooms can accommodate a roll away bed for a child which is available on request and is chargeable. The guest rooms are approached along well lit carpeted corridors. The rooms have a key card entry system and enter into a small hallway with a closet area (containing a safe) on one side and an en suite bathroom on the other. The rooms have high ceilings and large windows making them bright and airy. All the guestrooms are carpeted and decorated in soft pastel tones of golds and beige, have colour coordinating soft furnishings and Regency style furniture. Furnishings include Super King beds, a desk with a mirror over, desk chair, a sofa, table and easy chair, TV in a cabinet (also housing the mini bar) and a further cabinet with tea and coffee making facilities. The en suite bathroom has a shower over the bath.
Type No. View Facilities Max. Occupancy Size m2
Studio 64

14 Grosvenor Square
50 Courtyard

As per the Deluxe rooms with the added benefit of:
More space
Larger bathroom
Sofa bed
Access to the Executive Club Lounge

 2 adults 42
Cranley Comment
There are 64 Studio guest rooms which are a minimum of 42 square metres in size and offer more space than the Deluxe rooms. These rooms have a Sofa Bed that can sleep one person. This must be requested at the time of booking and a supplement will be applied to the room rate. Studios have a key card entry system and energy saving key card light switches. These spacious, bright and airy rooms are traditional in style and have high ceilings and large windows giving natural daylight. The entrance area in the room is of a good size and has a double wardrobe and a Regency style cabinet which houses a mini bar and tea and coffee making facilities. The guestrooms are decorated in light pastel tones and have deeper pastel coordinating colours in the soft furnishings. All the guest rooms are carpeted and are furnished with a Super King bed with white cotton bed linen, a Regency style desk and chair, a TV cabinet, an easy chair and a coffee table. Studio bathrooms have tiled floors and walls, a long marble vanity unit and a shower over the bath plus a further hand held shower.
Type No. View Facilities Max. Occupancy Size m2
Junior Suite 9

Grosvenor Square

As per the Studio rooms with the added benefit of:
More space

 3 adults or 2 adults + 1 child 48
Cranley Comment
The 9 Junior Suites all have a Grosvenor Square view. The suites are identical to studios except they are larger and are a minimum of 48 square metres in size. These rooms have a sofa bed that can sleep one person. This must be requested at the time of booking and a supplement will be applied to the room rate. These spacious, bright and airy rooms are traditional in style and have high ceilings and large windows giving natural daylight. The entrance area in the room is of a good size and has a double wardrobe and a Regency style cabinet which houses a mini bar and tea and coffee making facilities. The guestrooms are decorated in light pastel tones and have deeper pastel coordinating colours in the soft furnishings. All the guest rooms are carpeted and are furnished with a super king bed with white cotton bed linen, a Regency style desk and chair, a TV cabinet, an easy chair and a coffee table. Junior Suite bathrooms have tiled floors and walls, a long marble vanity unit and a shower over the bath plus a further hand held shower.
Type No. View Facilities Max. Occupancy Size m2
1 Bedroom Suite 17

10 Grosvenor Square
7 Courtyard

As per the Junior Suite with the added benefit of:
More space
Separate lounge
Larger bathroom with separate shower
Dressing room
Guest cloakroom
2 x TVs

 3 adults or 2 adults + 1 child 50
Cranley Comment
1 Bedroom Suites may vary slightly in size because of the age of the hotel building but are a minimum of 50 square metres. These rooms have a sofa bed that can sleep one person. This must be requested at the time of booking and a supplement will be applied to the room rate. On entering the 1 Bedroom Suite, there is a hallway with a guest cloakroom and a closet area. Directly ahead and through a door is a separate lounge which is decorated in pastel tones of golds and beige and furnished in a Regency style. Furnishings include a TV cabinet housing a mini bar in the lower section, a desk and chair, double sofa, easy chair with foot rest, coffee table and a cabinet with tea and coffee making facilities. A passageway from the hall leads to a separate entrance into the bedroom. The bedroom has a super king bed and is furnished with a large Regency style TV cabinet and a desk and chair. The bedroom leads through to a dressing room area with a closet and safe which then leads through to a marble bathroom with a separate shower and bath.
Restaurants & Cafés
Number of Restaurants
 3
Restaurant Comments
The Millennium Hotel London Mayfair caters for all tastes and occasions and has three eating establishments offering a wide choice of traditional, Italian and exotic fare in elegant surroundings. The Avista restaurant and Mayfair Suite are located off the lobby area on the ground floor at the Adam's Row entrance to the hotel. Shogun Japanese restaurant has its own entrance located outside the hotel on Adam's Row side. Avista restaurant is the hotel's breakfast restaurant and for Club guests, continental breakfast can be taken in the Club Lounge on the 7th floor.
  Avista  
     
Restaurant Type Regional Italian cuisine
Restaurant Capacity 75
Opening Times Breakfast 06:30 to 10:00 Monday to Friday
Breakfast 07:00 to 10:30 Saturday and Sunday

Lunch 12:30 to 14:30 Monday to Saturday

Dinner 18:30 to 22:30 Monday to Saturday
Dress Codes Smart/Casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Children’s Facilities High chairs and children's menus are available.
Breakfast Options Continental
Full English Buffet Breakfast
A la carte
Cranley Comment
Avista Italian restaurant which opened in October 2008 can be accessed from the hotel lobby or from a separate street entrance at 39 Grosvenor Square. The restaurant offers guests dining in an intimate and relaxing atmosphere. Avista is a good sized restaurant and is decorated with exposed brick and cream walls which are decorated with abstract art. The restaurant has a natural beige and cream colour scheme, a marble tiled floor and low-backed chairs with brown upholstery. The 75 seat restaurant has a private dining room for 12 and offers a menu encompassing traditional, rustic and more modern cooking. There are numerous sharing dishes on the menu with particular specialities which include Malfatti with burrata, Sicilian prawns and fresh oregano, Octopus salad with pigna beans and sweet roast pepper. The restaurant’s a la carte menu offers a good range of pastas and regional favourites and during lunchtime, a set lunch menu is available.
  Shogun  
     
Restaurant Type Authentic Japanese
Restaurant Capacity 50
Opening Times Dinner 18:00 to 23:00 Tuesday to Sunday
(closed Monday)
Dress Codes Smart
Air-Conditioning Yes
Smoking Policy Non-smoking
Cranley Comment
Shogun Restaurant has been open since 1981 and has built a reputation as one of the most consistently excellent Japanese restaurants in London. Located on the Adam's Row side of the hotel, Shogun has its own entrance. Stairs lead down to the restaurant which resembles a stone like cavern with arched stone ceilings and stone flag floors. The restaurant is decorated with kimonos, various artefacts and oriental screens on the walls. The menu features a wide range of authentic Japanese cuisine from grilled teriyaki to hand-rolled sushi.
  Mayfair Suite  
     
Restaurant Type Private dining room
Restaurant Capacity 70 Inside 40 Terrace
Opening Times The Mayfair Suite is hired out for private functions only.
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Cranley Comment
The Mayfair Suite is a sophisticated yet modern private dining room located adjacent to Avista restaurant and bar on the lobby level of the hotel. The room is spacious, bright and airy and has floor-to-ceiling windows giving natural daylight to the room. The Mayfair Suite is available for private dining and functions only. The Mayfair Suite has a maximum capacity of 60 guests for banquets and 110 guests for receptions. Hotel catering is available offering private three course menus. The Mayfair Suite also has an outside terrace area which is furnished with tables and chairs and is available for use during the warmer summer months only.
Bars
Number of Bars
 2
  Avista Bar  
     
Bar Type Contemporary
Bar Capacity 45
Opening Times 12:00 to 24:00 Monday to Saturday
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Admissions Policy Children under 18 must be supervised by an adult.
Cranley Comment
Avista Bar is located off the lobby next to Avista restaurant. The trendy contemporary bar is furnished with an assortment of small club chairs, stools and banquettes. There are a number of high bar chairs along the bar area and display glass shelving covering the wall behind the bar housing an assortment of liquors, cocktails and spirits. The glass shelving is lit by bright lights making it a feature of the room. Cocktails are a speciality and incorporate both classic and innovative drinks.
  Pine Bar  
     
Bar Type Cocktail bar
Bar Capacity 56
Opening Times 09:00 to 02:00 Monday to Sunday
Dress Codes Smart casual
Air-Conditioning Yes
Smoking Policy Non-smoking
Admissions Policy Children under the age of 18 must be accompanied by an adult.
Cranley Comment
The Pine Bar is located off the Lobby next to the Grosvenor Square entrance to the hotel. This recently opened trendy bar is furnished with comfortable leather banquettes, leather armchairs, dark wooden tables and a piano. Wood panels and dramatic flock wallpaper adorn the walls and black ceiling chandeliers cast a warm glow over the tables. The Bar offers an extensive drinks and cocktail menu, a light food menu and a late night food menu which is served from 22:00. There are a wide variety of dishes to choose from some of which include Pine Bar Bento Box Taster, both Greek and Caesar Salad, a variety of sandwiches, grilled fillet of Beef, pizzas and a good choice of desserts. The Pine Bar serves a traditional afternoon tea from 15:00 to 17:30 and during the evening, tunes are played by the hotel's resident pianist.
Business & Event Facilities
Wireless Internet WiFi is available in the public areas of the hotel. Wireless cards can be purchased from the Business Centre for 4 or 24 continuous hours.
In-Room Services Desk
Computer modem point
High speed internet access is available in all guest rooms. 4 or 24 continuous hours from log in are available and chargeable. An internet card can be purchased from reception or the business centre. Internet access is also available through the TV using the wireless provided keyboard.
Business Centre
The hotel's 24-hour Business Centre is located just off the main hotel foyer. Facilities include three computer stations with high speed Internet access (chargeable), secretarial services, translation, interpreters, photocopying, fax, courier, printing (all of which are chargeable), mobile phone and pager rental.
Meetings & Events
Venue Size (m2) Dimensions
L x W x H (metres)
  
  
Ballroom Suite  484  33.8 x 14.3 x 3.8
 700
 460
 500
 250
 -
 -
 280
 
 
Ballroom A  155.5  10.8 x 14.3 x 3.8
 150
 180
 120
 72
 40
 40
 84
 
 
Ballroom B  154.5  10.8 x 14.3 x 3.8
 150
 180
 120
 72
 40
 40
 84
 
 
Ballroom C  73.3  11.5 x 6.3 x 3.8
 -
 70
 60
 30
 30
 30
 -
 
 
Ballroom D  32.2  6.1 x 5.2 x 3.3
 -
 30
 30
 30
 18
 16
 -
 
 
Ballroom E  28.6  5.4 x 5.2 x 3.3
 -
 30
 30
 30
 18
 16
 -
 
 
Waterloo Room  79.9  8.6 x 9.3 x 2.3
 80
 72
 72
 48
 26
 27
 35
 
 
Kendal Room  20.1  6.6 x 3.0 x 2.3
 25
 -
 -
 -
 10
 -
 -
 
 
Mayfair Suite  90.0  12.7 x 7.0 x 3.2
 70
 60
 72
 -
 26
 24
 -
 
 
Manhattan Suite  64.4  13.4 x 4.8 x 3.3
 100
 72
 80
 48
 36
 32
 -
 
 
Grosvenor Suite  49.1  9.1 x 5.4 x 2.8
 18
 18
 -
 -
 18
 -
 -
 
 
Boardroom 1  15.1  4.9 x 3.0 x 2.8
 -
 -
 -
 -
 10
 -
 -
 
 
Boardroom 2  12.8  4.2 x 3.0 x 2.9
 -
 -
 -
 -
 8
 -
 -
 
 
Boardroom 3  15.3  4.1 x 3.6 x 2.9
 -
 -
 -
 -
 8
 -
 -
 
 
Boardroom 4  14.5  5.4 x 2.6 x 2.8
 -
 -
 -
 -
 10
 -
 -
 
 
The Millennium Hotel London Mayfair has ten dedicated function rooms accommodating from 1 to 700 guests. The hotel caters for a wide variety of events including small meetings, cocktail receptions, weddings, parties, team building days, car launches and large-scale conferences. The hotel is licenced for Civil Wedding ceremonies, offers state-of-the-art technology and a dedicated meetings and events team. The Ballroom Suite located on the ground floor has a separate entrance from the hotel which leads through to the private Ballroom reception foyer and then directly to the Ballroom Suite. This room has a flexible room dividing system and can be converted into five smaller rooms. Further function rooms located on the ground floor are the Manhattan Suite, Waterloo Room, Kendal Room and the Mayfair Suite. Overlooking Grosvenor Square, the oak panelled Grosvenor Suite is located on the first floor and has a private lounge and en suite facilities. There are four boardrooms located on the exclusive 7th club floor each offering boardroom-style settings and views over London. The rooms have large windows and all offer natural daylight.
Cranley Comment
The Millennium Hotel London Mayfair is an experienced conference and banquet venue and has ten function rooms. The rooms offer flexibility, a variety of breakout and configuration options, high speed Internet access and state-of-the-art technical equipment. The large Ballroom Suite is decorated in an English country style offering elegant private meeting and dining areas with state-of-the-art technology. Impressive chandeliers and detailed cornices discreetly hide the latest lighting and sound equipment. An elegant marble foyer, tall wooden doors, panelled walls and ornate wall lights complete the classic styling in this flexible room. The Ballroom Suite is an elegant venue for prestigious meetings, weddings as well as social events. The hotel's meetings and events team will help organise any event with a professional and dedicated approach.
Children’s Facilities & Clubs
Restaurant Facilities See Restaurants
   
Babysitting service
The concierge will arrange for a registered babysitter, but require at least 4 hours notice. Babysitters are from outside the hotel. Charges vary according to the time of day babysitting is required.
Cranley Comment
The hotel has a babysitting service available by prior arrangement with 4 hours notice required. Babysitters are from outside the hotel. Baby cots are available free of charge from Housekeeping. However, it is recommended that guests make the necessary arrangements for baby cots upon reservation. A children's menu is available during lunchtime and the early evening in the Brian Turner Mayfair Restaurant. Snacks are also available in the Mayfair Lounge during opening times. There is a 24 hour room service available which offers a children's menu. Highchairs are available in the restaurant.
Entertainment
  Evening Activities  
Cranley Comment
There is a pianist playing a wide selection of music nightly at varying times in the Pine Bar.
Sports & Gym
  Gym & Health Club  
Opening Times
 24 hours 7 days a week
Description 1 x Running machine
1 x Rowing machine
Free weights
1 x Cycles
1 x Stairmaster
Aerobic mats
Workout area
Punch bag
Size 59 square metres
Cranley Comment
The fitness suite is located on the 4th floor. It is a bright, airy and spacious room with large windows giving natural daylight and has floor to ceiling mirrors on two walls. The gym is air conditioned, has wooden flooring and offers a full range of fitness equipment. Children under 18 years of age are not permitted to use the fitness room unless supervised by an adult.
  Land Sport  
Description Horse Riding in Hyde Park
Jogging in Hyde Park or Kensington Gardens
Cranley Comment
There is a jogging track in Hyde Park which is approximately a five minute walk from the hotel. Horse riding is available in Hyde Park and needs to be booked in advance. The Concierge will provide contact details for horse riding.
Golf
  Stoke Park
Description
As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.
Location 40 kms
Holes Three loops of nine holes
Length/Par 6,721 yards, par 71, SSS 72
Facilities Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel
  The Grove
Description
The Grove golf course in Hertfordshire, is widely regarded as one of the finest new golf courses in Europe and recently hosted the World Golf Championships, American Express Championship 2007. 'The Grove is a 7,152 yard par 72 championship golf course, located just outside London, designed by the distinguished American architect Kyle Philips and is playable all year round. Built to USGA specification, with the latest A4 creeping bent grass for firm, fast putting surfaces. Following the slopes, ridges and mounds of the natural landscape the course also includes a continuous hidden cart path around all 18 holes, full length driving range, practice area and putting green. Visitors should note that metal spikes are not allowed.

Green fees range from £105 to £165 depending on the seasons.
Location 47 kms
Holes 18
Length/Par 7,152 Par 72
Facilities PGA Tuition
Practice Range
Restaurant
  Wentworth
Description
Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.
Location 41 kms
Holes 54, West, East and Edinburgh courses
Length/Par West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).
Facilities Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool
Special Needs
Rooms & Bathrooms There are two Classic city view rooms that are partially equipped for special needs guests. The two Classic rooms available have widened doors which are wheelchair accessible. There is an emergency cord by the bed and rails in the bathroom next to the toilet and bath. The bath is a standard size bath and has a shower over the bath. There is no separate shower facility. Guests staying at the hotel who are wheelchair bound would require assistance.
Restaurants & Catering Avista restaurant is located on the lobby level of the hotel and is accessible for mobility impaired guests in a wheelchair. The restaurant however is split level and has steps leading up to a mezzanine level which is not accessible by wheelchair. The Mayfair Suite, the hotel's private dining establishment, is located immediately to the left from the Adam's Row entrance and is accessible by wheelchair. There is a lift in this area leading down to the lobby. Both Avista Bar and Pine Bar are accessible to mobility impaired guests in a wheelchair.
Communal Areas There are steps leading down into the lobby from both hotel entrances. Mobility impaired guests in a wheelchair have access into the lobby area from the Adam's Row entrance where there is a special needs lift. All facilities on the lobby level are on one level apart from steps leading up to the business centre and Avista restaurant which is split level. Mobility impaired guests in a wheelchair have good access to the Front Desk, restaurants and bars and the lifts leading to all floors.
Recreation Facilities The hotel has its own gym on the 4th floor and there is ready access to the gym for mobility impaired guests.
Staff Assistance The hotel is able to provide assistance when necesssry to help mobility impaired guests.
Cranley Comment
The Millennium Hotel has access for special needs guests throughout the hotel except for Shogun Restaurant which can only be accessed down a flight of stairs. There are steps down from both hotel entrances into the lobby area but at the Adam's Row entrance, there is a special needs lift to the lobby level. The two Classic rooms available for special needs guests have widened doors which are wheelchair accessible, an emergency cord by the bed and grip rails in the bathroom next to the toilet and bath. The bath is a standard size bath and has a shower over the bath. There is no separate shower facility. Guests staying at the hotel who are totally wheelchair bound would require assistance.
Environment
Measures
 Recycling
Energy Saving
Water Saving
Cranley Comment
The hotel recycles cardboard and paper, As part of an energy saving programme, key pads are used to automatically turn the lighting on and off when entering or leaving guestrooms. Guests have the option of using their towels more than once in order to save water.
Report Details
October 2008 (Second Review)
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