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The Cranley Report®: K West
K West, London
Hotel Address
Richmond Way
London
W14 0AX
Contact Details
Telephone: +44 208 008 6600
Fax: +44 208 008 6650
E-mail
Email hotel's reservation Desk
Cranley Rating

K West at night: Click to magnify
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Hotel Summary
Category Hotel
Awards Won 2002 Theme Awards
Best London Hotel
Hotel Opened
 Opened in 2001
Refurbishment The K West hotel was opened in 2001 following a £7million refurbishment. The building pre-dates its use as a hotel. There are plans to refurbish the front and entrance to the hotel during the summer of 2007. The spa will undergo a complete refurbishment in 2008.
Cranley Summary
Opened in 2001, K West is located on a quiet residential street in the Shepherd’s Bush district of London. The hotel is housed in a glass-fronted 1960s building, but the interior is decidedly 21st century, winning it the 2002 Best London Hotel at the Theme Awards. Light streams into the lobby and the open-plan K Lounge which features a long, open fireplace. Tiny televisions dot the walls of the lobby and hallways. The hotel’s designer decor and luxurious spa attract people in the entertainment industry, as well as vacationers seeking something a little out of the ordinary. K West has two hundred and twenty air-conditioned guestrooms including two types of Standard Rooms (Junior Double and Superior), Deluxe, Executive (with its high tech features including DVD, CD, Sony Playstation and iPod connections) and the luxurious Embassy and K Suites. Kanteen, a stylish contemporary restaurant with luxurious leather seating in rich blues and reds, oak wood flooring and finished in stainless steel and glass, offers a menu of international cuisine. K Lounge has a wide choice of hot and cold food and refreshments, from continental breakfast each morning and a wide range of hot meals throughout the day. Guests can indulge at the hotel’s holistic K Spa which has a jacuzzi, sauna, steam rooms, treatment rooms and a relaxation area. For the more active, K Fit, the hotel's gym, has two large exercise rooms packed with state of the art equipment. Business travellers can catch up with work in the Quiet Zone with workstations and chargeable wireless Internet access or make use of the two garden level meeting rooms and two syndicate rooms.
Location & Layout
Location Description
K West Hotel is located in west London in Shepherds Bush, five minutes drive from the A40M and three minutes walk from the nearest Underground station of Shepherds Bush. Guests are just a twenty minute taxi journey from the West End of London and other major commercial districts which are easily accessible by taxi or the Underground. Just a few minutes walk from the hotel is the buzz of Shepherds Bush and Portobello Road markets and the stylish shopping of Notting Hill and Kensington High Street. Hyde Park, one of London's prettiest parks, is just fifteen minutes by taxi from the hotel. The city's theatres, galleries, museums and night life and are all easily accessible from K West. Shepherds Bush Underground station is a short walk away and provides access into all areas of the city.
Airports
Distance
 21 km
Airport Transfers
 Taxi transfer approximately forty minutes. Taxis cost around £50 from Heathrow to the hotel. The Heathrow Express into Paddington Station is a fifteen minute journey and trains leave every fifteen minutes. From Paddington Station
Cities and Sights
Distance
 6.4 km
City/Sight Transfers
 Taxi transfer approximately twenty-five minutes.
Layout Description
K West has a narrow frontage overlooking Richmond Way which disguises the true size of the building which has bedrooms either side of a corridor approximately one hundred and fifty metres long. The hotel is built on a slope and guests enter the building at level three which is where the lobby and public rooms are situated. The reception desk is to the left and immediately to the right of the entrance is the open plan K Lounge and staircase leading to the Kanteen Restaurant. Behind the K Lounge is the Quiet Zone. There are two elevators and stairways at the end of Lobby area serving guestroom floors (two of which are below and three are above), meeting rooms, the spa (on level one) and gym (level two).
Lobby and Guest Relations
Open Hours
 Twenty-four hours.
Languages Spoken English, German, Polish, Czech, Russian, Estonian, French, Spanish.
Payment Methods All major credit cards and cash accepted.
Foreign Exchange No foreign exchange service.
Taxis Arranged Street taxis can be called by reception.
Tours Arranged Coach tours taking in the sights of London and the south of England can be arranged by reception.
Guest Relations Standard services.
Concierge Services
 Standard services.
Medical Facilities A doctor can be called out on request. The call out time is approximately thirty minutes according to hotel.
Parking Valet parking available with space for forty cars. Twenty-four hour parking charge is £36.
Cranley Comment
The contemporary design of the lobby features marble flooring, high ceilings, columns and dark woods and natural light streams into the lobby and the K Lounge. The reception desk is to the left and immediately to the right of the entrance is the open plan K Lounge and staircase leading to the Kanteen Restaurant. Behind the K Lounge is the Quiet Zone with PC workstations and chargeable wireless Internet access. There are two elevators and stairways at the end of the lobby area serving guestroom floors, meeting rooms and the spa and gym. Mini televisions dot the walls of the lobby and hallways, while the lounge features a long, open fireplace.
Shops & Amenities
Description
K West has no on-site shopping however the reception can provide basic personal items such as toothpaste, razor, deodorant, comb, and hair spray at a small charge for each item.
Cranley Comment
A two minute walk from the hotel is Shepherds Bush Market with its myriad of goods ranging from the exotic to the everyday as well as cafes, convenience stores and many local shops. K West is fifteen minutes walk to Portobello Road Market and the upmarket shopping areas of Notting Hill and Kensington High Street. A twenty minute Underground, bus or taxi journey takes guests to Oxford Street and Regent Street shops for all the major high street names, the specialised boutiques and jewellery shops of Bond Street, the upmarket shopping area of Knightsbridge or for gentlemen, Saville Row.
Rooms, Suites & Villas
Number of Floors 7
Total Rooms 220
Elevators 4
Rooms per Elevator 55
Total Staff 80
Staff per Room 0.4
Check-in Time Monday to Friday from 14.00, Saturday and Sunday from 15.00
Check-out Time 11.00
Late Checkout Late check out to 12:00 subject to availability is free of charge. Each hour after 12:00 is subject to a charge of £10 per hour.
Smoking Rooms There are seventy-one smoking rooms on the fifth and sixth floors.
Room Service Full menu of hot and cold dishes available twenty-four hours a day.
Laundry Service Laundry collected by 09:00 will be returned by 19.30 on same day.
Unique Features All rooms feature the K West tailor-made mini bar. Guests can pre-order requirements or utilise their guest card at vending machines on each floor and then use the in-room minibar as a fridge.
Cranley Comment
K West has two hundred and twenty air-conditioned guestrooms including two types of Standard Rooms (Junior Double and Superior), Deluxe, Executive (with its high tech features including DVD, CD, Sony Playstation and iPod connections) and the luxurious Embassy and K Suites. K West has rooms to suit most guests' needs. All rooms are decorated in a subtle taupe, coffee and cream colour scheme with rich leathers and suedes, walnut furniture and offset with stainless steel and sandblasted-glass. Guests approach the guestrooms from the lifts down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi-coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day.
Type of Room, Views & Facilities
Type No. View Facilities Max. Occupancy Size m2
Standard 48

Residential

Multi-channel TV
Air conditioning
Work desk
Telephone with voice mail
On demand blockbuster movies - surcharge
Wireless Internet access - surcharge
High speed internet access - surcharge
Complimentary Coffee/tea (maker)
Minibar
Desk and chair
Trouser press
Iron and ironing board
In-room safe
Queen-size or king-size beds
Hypo-allergenic bedding available on request
Private bathroom with shower over bath, washbasin and toilet
Hair dryer
Bathroom telephone
Bathrobes and slippers
Aveda bathroom amenities

 Up to 2 adults Up to 29
Cranley Comment
Guests approach the Standard Rooms down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi-coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day. Guests enter into a small reception area with a wardrobe to one side and bathroom on the other. The bedroom's decor combines taupe, coffee and cream colours with black walnut furniture and light carpeting throughout. Desks in the bedrooms have black leather chairs and there is tea/coffee making area. There are twenty-nine Junior Standard rooms with queen-size beds and nineteen slightly larger Superior Standard Rooms which have king-size beds. The bathroom has tiled flooring and black tiling around the bathroom which has a bath with shower, toilet and sink.
Type No. View Facilities Max. Occupancy Size m2
Deluxe 58

Residential

As per Standard Rooms with the added benefit of:
More space
Sofa & coffee table
Two in-room telephones
King-size bed

 2 adults 31.5
Cranley Comment
Guests approach the Deluxe Rooms down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi- coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day. Guests enter into a spacious reception area with a wardrobe and coffee/tea making area to one side and bathroom on the other. The bedroom's decor combines taupe, coffee and cream colours with black walnut furniture, some modern art and light brown carpeting throughout. Desks in the bedrooms have black leather chairs and fabric covered sofas. The Deluxe Rooms have a king-size bed. The bathroom has tiled flooring and black tiling around the bathroom which has a bath with shower, toilet and basin.
Type No. View Facilities Max. Occupancy Size m2
Executive 101

Residential

As per Deluxe Rooms with the added benefit of:
Large desk/workspace
Extra large king-size bed
DVD player
CD player
iPod connectivity

 2 adults and 2 children 38
Cranley Comment
Guests approach the Executive Rooms down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi-coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day. Guests enter into a spacious reception area with a wardrobe and coffee/tea making area to one side and bathroom on the other. The bedroom's decor combines taupe, coffee and cream colours with black walnut furniture, some modern art and light brown carpeting throughout. Desks in the bedrooms have black leather chairs and sofas with a mix of material and suede covering. The sofa can be converted to a double bed. The Executive Rooms have a large (two metre square) king-size bed. The bathroom has tiled flooring and pale tiling around the bathroom which has a bath with shower, toilet and Philippe Starck designed sink.
Type No. View Facilities Max. Occupancy Size m2
Embassy Suite 7

Residential

As per Executive Rooms with the added benefit of:
More space
Dining/meeting table and seating for six

 2 adults 44
Cranley Comment
Guests approach the Embassy Suites down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi-coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day. The bedroom's decor combines taupe, coffee and cream colours, with black walnut furniture, some modern art and light brown carpeting throughout. Desks in the bedrooms have black leather chairs. The open plan lounge area has a large dining/meeting table and six chairs instead of a sofa. The Embassy Suites have a king-size bed. The bathroom has tiled flooring and pale tiling around the bathroom which has a bath with shower, toilet and Philippe Starck designed sink.
Type No. View Facilities Max. Occupancy Size m2
K Suite 6

Residential

As per Embassy Suites with the added benefit of:
More space
Separate living room, bedroom and bathroom areas
Illy espresso machine
Bose lifestyle cinema system
Pharmacy drawer
Paradise drawer
Double-ended Philippe Starck bathtub

 2 adults 80
Cranley Comment
All K Suites are situated on the fifth and sixth floors and are approached down long corridors with dark wood panelled doors on either side. Corridors are lit with bright multi-coloured strip lights and feature small screens showing cartoons, news and television programmes throughout the day. Guests enter into a forty-two square metre lounge with wood flooring and a deep blue wool rug and containing two sofas, a large coffee table and desk with leather armchair. Guests also have the use of free broadband Internet access, an Illy espresso machine and a Bose lifestyle cinema system offering full surround sound with a 42" plasma television. The bedroom and bathroom are reached via dividing walls of either glass, wood or half wood half glass. The bedroom has a two metre square bed with a sheepskin bedspread, LCD television, an adjacent walk-through cupboard containing a safe with in-built laptop charger, a pharmacy drawer with essential products and a Paradise drawer with adult toys for broadminded guests! The bathroom contains a double-ended Philippe Starck tub with a huge window providing plenty of natural light, an oversized shower with high pressure body jets and pulse/massage heads and a separate toilet.
Restaurants & Cafés
  Kanteen  
     
Restaurant Type Contemporary dining.
Restaurant Capacity 60
Opening Times Breakfast
07:00 to 11:00 Monday to Friday
08:00 to 12:00 Saturday and Sunday

Lunch
12:00 to 15:00 daily

Dinner
18:00 to 23:00 daily
Dress Codes Informal.
Air-Conditioning Yes
Smoking Policy Non-smoking.
Children’s Facilities High chairs available.
No specific children's menu but children do get a discount on the a la carte menu.
Breakfast Options Full service a la carte menu.
Cranley Comment
Kanteen is a stylish restaurant with a contemporary design and flooded with natural light. It is situated on level four and can be reached from the lobby on level three, via a wide staircase. The restaurant features funky lighting, luxurious leather seating in rich blues and reds, oak wood flooring and is finished in stainless steel and glass. Head Chef Sylvan Chevereau has created an innovative menu of fresh international cuisine. There are weekly menu changes and low carb and vegetarian options are a special feature. Kanteen serves a full English breakfast, along with lunch and dinner.
Bars
Number of Bars
 1
  K Lounge  
     
Bar Type Contemporary lounge bar.
Bar Capacity 45
Opening Times 07:00 to 04:00.
Dress Codes Informal.
Air-Conditioning Yes
Smoking Policy Non-smoking.
Admissions Policy Children allowed.
Cranley Comment
The K Lounge has a dramatic contemporary atmosphere, with a low-ceiling in the seating area which features brown-leather sofas and a modern, open fireplace which runs the length of one wall. It has a large glass fronted bar and has lots of natural light as the bar is below a high window at the hotel's front. DJs play K Lounge Sounds on Thursdays from 22:00 to 01:00 and on Friday and Saturday nights from 22:00 to 02:00. K Lounge offers a wide choice of hot and cold food and refreshments, from continental breakfast each morning and to hot meals and snacks throughout the day. A range of specialist coffees by Starbucks, Tazo teas and a wide variety of beers, wines, and cocktails are also available.
Business & Event Facilities