The Tower, London - Cranley Report

The Cranley Report

The Tower

The Tower, London

Hotel Address

St. Katharine’s Way
London
E1W 1LD

Cranley Rating

Tower Hotel

Photo 1 of 38. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened	1973
Refurbishment	Throughout 2008: Refurbishment of 91 guest rooms Nov 2008: Work due to commence on new Executive Lounge

Cranley Summary

Commanding views of the River Thames and overlooking St. Katharine's Dock, the Tower Hotel is located on the north bank of the River Thames next to Tower Bridge and the Tower of London. Situated in the heart of the city, the hotel is well located for all that London has to offer. The hotel is within walking distance of the financial district of London, is just a seven minute walk from Tower Hill Tube Station and is in close proximity to Waterloo, Liverpool Street, Fenchurch Street and London Bridge Railway Stations. The hotel features 801 spacious airy guest rooms and suites which are furnished with every comfort and convenience in mind. All the guest rooms offer modern up-to-date amenities including wireless internet access. Each and every guest room has a view of one of the landmark sights that surround the hotel including Tower Bridge, St. Katharine’s Dock and the River Thames. The hotel offers a choice of bars and restaurants including the Brasserie restaurant, offering views over Tower Bridge and the Carvery, looking over St. Katherine’s Dock. The Tower Hotel offers extensive banquet and meeting facilities with state-of-the-art technology, a dedicated professional team and can cater for a wide variety of events. There are 24 meeting and conference venues in the hotel. The largest venue is the Tower Suite comprising of three purpose built meeting rooms which can be used individually or as one large space with a maximum capacity of 600 guests.

Hotel Location & Layout

Location Description

The Tower Hotel is located on the north bank of the River Thames next to Tower Bridge and the Tower of London and has commanding views of the Thames, overlooking St. Katharine's Dock with its yachts, boutiques, bridges and walkways. The financial district, Hays Galleria, the London Dungeon, Canary Wharf development and ExCeL exhibition centre are all close to the hotel. The O2 arena is located just up the River Thames and is approximately a 40 minute boat ride away. The Tower Hotel has some of the world’s most popular landmarks on the doorstep. The hotel is ideally located for visiting the sights and the shopping and nightlife of the West End. Waterloo, Liverpool Street, Fenchurch Street and London Bridge Railway Stations are in close proximity and Tower Hill Tube Station is just a seven minute walk from the hotel.

Airports
Distance	10 km
Airport Transfers	Approximately a 15 minute drive in light traffic

Cities and Sights
Distance	0.1 km
City/Sight Transfers	A short walk from the hotel

Layout Description

The entrance to the Tower Hotel is located on a one-way street identifiable by the barrier entry to the road. Steps lead up to an automatic door leading into the ground floor lobby area. Entering into the lobby, the Guest Relations and Avis car hire desks are to the right. Turning left leads to the lobby internet corner and an entrance into the Brasserie restaurant. Located in the central area of the lobby is a stairway leading up to the mezzanine level. Immediately opposite the Guest Relations desk and on the far side of the lobby is the reception desk. Facing the reception desk and turning right leads to four lifts serving all floors, the Concierge desk, Lobby Lounge and a further entrance into and out of the lobby which is next to the Concierge desk. The Carvery and Gallery restaurants, Xi Bar and an entrance into the Tower Suite are located on mezzanine level. The Tower Suite and Brasserie Restaurant also have street entrances on the one-way barrier entry road. Guest rooms and suites are located from floors one to eleven. The hotel's gym facility is located on the 11th floor. The Penthouse which has 15 of the hotel's meeting and conference venues and a business centre is located on the 12th floor. Bacaro Caffe is accessed by two external street entrances located on the one-way barrier entry road.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	Multi-lingual including: English, French, German, Polish, Russian, Spanish
Payment Methods	All major credit cards including Amex and cash accepted.
Foreign Exchange	Foreign Exchange is available 24 hours and is commissionable.
Taxis Arranged	Black Cabs are available at the front entrance of the hotel. The hotel's doorman is happy to hail Black Cabs for hotel guests.
Tours Arranged	A full range of tours and tailor made packages can be organised through the Concierge for London, the UK and overseas which include: Day trips (national and international) including: Tours to Edinburgh, Dublin, Bath, Stonehenge, Paris and Brussels All major London tourist attractions including: Bus tours of London Buckingham Palace St. Paul's Cathedral Westminster Abbey Tower of London River trips Walking tours Dinner cruises Windsor Castle Private tours on request

Guest Relations	The Guest Relations desk offers a top-end personal service and is the main point of contact to all guests staying at the hotel. A fast check-in and check-out service is available by prior arrangement with Guest Relations for all hotel guests. Guest Relations are available for all queries, to take care of VIP arrivals and are the main point of contact for conference and meeting venue guests.
Concierge Services	The Concierge is on hand from 07:00 to 22:45 seven days a week. Out of these hours the Night Porter handles all general enquiries. The Concierge will assist hotel guests with any arrangements, including but not limited to restaurant reservations, limousines, car rental, airport transfers, plane tickets, ticket bookings for concerts, football matches and theatre, boat hire and postal and courier services. Full details of the Thames Clipper river boat service is available from the Concierge. The Dot 2 Dot shared hotel bus shuttle transporting travellers between Heathrow Airport and central London hotels can be booked through the Concierge.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of approximately 1 hour according to the hotel.
Parking	The hotel has 82 car parking spaces available for guests to use in their basement underground car park which has internal access into the Tower Suite reception area and the hotel lobby. These spaces are offered on a first come, first served basis to hotel guests and are chargeable. There are 2 car parking spaces available outside the front of the hotel which are reserved for guests with disabilities. The rest of the car parking spaces at the front of the hotel are reserved for Avis car rental company that is based on-site.

Cranley Comment

The Tower Hotel is approached along a private one-way only barrier entry road. There are two entrances into the hotel lobby both of which have steps leading up to a large circular glass automatic door. The lobby features sand-coloured marble floors inlaid with bold geometric designs, a central marble staircase and floor-to-ceiling windows with views of Tower Bridge. The first entrance into the lobby, which is the main entrance, has the Guest Relations and Avis car hire desks to the right and the staircase leading up to the Mezzanine level. Turning left leads to the lobby internet corner and the entrance to the Brasserie restaurant. Directly opposite the main entrance door and on the far side of the lobby is the reception desk. Facing the reception desk and turning right, leads to the hotel lifts, the Concierge desk and the Lobby Lounge. The second entrance into and out of the lobby is located next to the Concierge desk.

Shops & Amenities

Cranley Comment

There are no shops in the hotel. There is a convenience store selling papers, cigarettes and sundry items within the immediate vicinity at St. Katharine's Dock, There is also a 24 hour convenience store located across Tower Bridge selling food, snacks, drinks, cigarettes and sundry items. Located within a seven to ten minute walk from the hotel are a supermarket, pharmacy, dry cleaners, gift shops and more.

Rooms, Suites & Villas

Number of Floors	12
Total Rooms	801
Elevators	7
Rooms per Elevator	114
Total Staff	294
Staff per Room	0.4

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Late check-out is subject to availability. Up to three hours is complimentary. Chargeable thereafter.
Smoking Rooms	In compliance with UK law, it is prohibited for any person to smoke in the public areas of the hotel. There are a number of designated smoking Executive guest rooms and suites available.
Room Service	Available 24 hours with a limited range of hot meals available after 23:00.
Laundry Service	A same day dry cleaning and laundry service is available from Monday to Sunday except Bank Holidays. Laundry collected by 09:00 will be returned by 18:00. Express and Overnight Services are available as follows: Collected by 12:00 will be returned by 19:00 (Monday to Saturday) with a 30% surcharge. Collected by 14:00 will be returned by 19:00 (Monday to Friday) with a 50% surcharge. Collected by 16:00 will be returned by 09:30 the next day (Monday to Friday) with a 50% surcharge.
Unique Features	A unique feature of The Tower is the hotel's location with the hotel being surrounded on three sides by water; the Thames, St. Katherine's Dock and the Marina. Every room has a view which could be of any one of London's most popular landmarks, including the City, Tower Bridge, St.Katherine's Dock and the Tower of London.

Club or Executive Facilities

An Executive Lounge is due to open in early 2009.

Cranley Comment

The Tower Hotel offers five different room types with Standard, Deluxe, Executive, Premier Executive and Suites Apartments. The Standard and Deluxe guestrooms are single, double or twin bedded rooms. Each and every room type has large windows with views of landmark sights including Tower Bridge, St. Katharine's Dock and the Tower of London. All guest rooms are bright and airy, have a feeling of spaciousness and are furnished with every comfort and convenience in mind. The rooms are decorated in a combination of styles and colour schemes of pastel tones with colour co-ordinating soft furnishings. The Tower Hotel has 24 Suites Apartments located on the 11th floor which have their own kitchen, dining and lounge areas, offering guests the opportunity of self catering and privacy. Several of the Suites Apartments come with a conservatory and balcony.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Standard	90	36 Bridge 24 River 30 Marina	Single, double or twin bedded rooms available Air conditioning/heating Wireless internet access Desk and chair TV - Free view, Sky Sports and International 2 x telephone with voicemail system Tea and coffee making facilities Safe Hair dryer Iron Ironing board Trouser press Otium toiletries Jogging map Magnifying Mirror in bathroom	2 adults	16 - 22

Cranley Comment

The hotels has 96 Standard rooms located on the first floor which are single, double or twin bedded rooms and have views of the bridge, river or the marina. There are four rooms available which are slightly larger and can have an extra bed put it. The rooms have a key card entry system and enter into a small hallway which houses a wardrobe and a further cupboard with an iron, ironing board, trouser press and safe. All the bedrooms are carpeted and decorated in pastel tones with colour co-ordinating soft furnishings and have crisp white bed linen. The large ship style windows give natural day light and a feeling of spaciousness and airiness. The rooms are furnished with a long wooden desk area with a mirror over, a table and two easy chairs and a flat screen TV. The bathrooms have black and white tiling and have a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	261	112 Bridge 56 River 93 Marina	As per the Standard room with the added benefit of: Rooms are on a higher floor with improved views of London Single, double, twin and king size bed rooms available	2 adults	16 - 22

Cranley Comment

There are 261 Deluxe rooms that are single, double, twin or king size bed rooms available. There are six Deluxe rooms available which are slightly larger and can have an extra bed put in. The rooms have a key card entry system and enter into a small hallway with a wardrobe and a further cupboard with an iron, ironing board, trouser press and safe. All the bedrooms are carpeted and are decorated in colourful soft tones with co-ordinating soft furnishings and have crisp white bed linen. Each room is furnished with a wooden desk area, desk chair, a table, two easy chairs and a flat screen TV. The large ship style windows give the room natural day light and a feeling of spaciousness. All have views of Tower Bridge, the river or the marina. The bathrooms have black and white tiling and have a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive	333	144 Bridge 71 River 118 Marina	As per the Deluxe rooms with the added benefit of: Bathrobes Slippers Elemis toiletries Egyptian cotton bed linen Complimentary guest amenity tray which includes a suit carrier, laundry bag, shopping bag and slippers Complimentary Financial Times newspaper by request. Single, double and twin bedded rooms available	2 adults	16 - 22

Cranley Comment

There are 333 Executive rooms which are located on the sixth, seventh, eighth, ninth and tenth floors with single, double or twin beds. There are ten Executive rooms available which are slightly larger and can have an extra bed put in. The rooms are decorated and furnished in a combination of styles and colours. Some of the rooms have light wooden furnishings with an art deco feel and others dark wooden furnishings. The rooms have a key card entry system and enter into a small hallway which houses a wardrobe and a further cupboard with an iron, ironing board, trouser press and safe. All the bedrooms are carpeted and are decorated in colourful soft tones with co-ordinating soft furnishings and have crisp white bed linen. Each room is furnished with a wooden desk area, desk chair, a table, two easy chairs and a flat screen TV. The large ship style windows give the room’s natural day light and a feeling of spaciousness and have bridge, river or marina views. The marble bathrooms have a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Premier Executive	93	39 Bridge 21 River 33 Marina	As per the Executive rooms with the added benefit of: Laptop Safe with plug socket inside Fully stocked mini-bar Media Hub Adaptor sockets Amenity tray with additional complimentary items which include a shoe horn, clothes brush and umbrella Underfloor heating in bathrooms Nightlight in bathrooms Energy saving keys for lights Complimentary magazines Mineral water Steam free mirrors in bathrooms Fibre optic reading lights Large easy chair Single, twin and queen size beds available	2 adults	16 - 22

Cranley Comment

All 93 Premier Executive rooms are located on the 5th floor and have recently undergone total refurbishment. There are two Premier Executive rooms available which are slightly larger and can have an extra bed put in. The rooms are approached along well lit corridors with the room number located at eye level in a large well lit box by the door. Each room has a key card entry system and energy saving key card light switches. The entrance hall has a wardrobe on one side and the bathroom opposite. All the rooms are carpeted apart from the entrance hallway and feature wooden furnishings and bedding in Egyptian white cotton. The rooms are decorated in light pastel tones and have colourful co-ordinating soft furnishings. Furnishings include a desk and chair, a cupboard with a flat screen TV on top which is opposite the bed and a large comfortable chair and table. Each room has large windows giving natural daylight, a feeling of spaciousness, airiness and offer bridge, river or marina views. The modern bathrooms are tiled, have wooden shelving and a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Suites/Apartments	24	4 Bridge 8 River 12 Marina	As per the Premier Executive rooms with the added benefit of: More space 2 x TV Hi Fi Fully equipped kitchen Dining area Lounge area Queen bedded rooms available	2 adults	45

Cranley Comment

The hotel has 24 Suites Apartments the majority of which are located on the 11th floor. All these guest rooms vary in style, colour schemes and layout but all have the same facilities. They all have fully equipped kitchenettes, a dining area to eat, a lounge area, somewhere to work, a flat screened TV and music centre in the lounge, a separate bedroom with a further flat screen TV and an en suite bathroom. Several of the suites have the added benefit of a conservatory and terrace.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Tower Hotel features four restaurants. The Brasserie is located off the lobby and has its own bar area, an outside terrace which is seasonal and unique views of Tower Bridge. Renowned for many years as one of the few remaining traditional carveries in London, the Carvery is located on the upper foyer area and has views over St. Katharine Docks. The Gallery is located opposite the Carvery and offers hot beverages, snacks and light meals and a full bar all day. Bacaro Caffe has an entrance outside the hotel and is located next to the Tower Suite entrance. The cafe offers a range of sandwiches to eat in or takeaway, hot beverages, beers and wine.

The Brasserie

Restaurant Type	A la carte & international cuisine
Restaurant Capacity	125 inside 60 outside
Opening Times	Breakfast: 07:00 to 10:00 Monday to Friday 07:00 to 11:00 Saturday and Sunday Lunch through to dinner: 12:00 to 22:30 Monday to Sunday
Dress Codes	Smart/Casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Children’s Facilities	The restaurant has high chairs and offers a children's menu on request
Breakfast Options	Buffet and a la carte

Cranley Comment

The Brasserie is located on the lobby level and is a split level modern restaurant with floor to ceiling windows along one side offering unique views over Tower Bridge and the Thames. The restaurant has an outside terrace area to enjoy a drink or light meal during the summer months and a separate bar area. Open for breakfast and offering a full menu from 12:00 until 22:30 every day of the week, the restaurant offers dishes inspired by many cultures including colchester mussels, oven roasted duck breast, shrimp and courgette risotto with wilted rocket. Also available throughout the day are light snacks including sandwiches and salads, The Brasserie has two entrances, one from the lobby of the hotel and a street entrance on St. Katharine's Way. The restaurant has a light airy contemporary environment and is furnished with wooden tables, chairs and banquet sofas.

The Carvery

Restaurant Type	Buffet
Restaurant Capacity	160
Opening Times	Breakfast: 06:30 to 10:00 Monday to Friday 06:30 to 10:30 Saturday and Sunday Lunch: 12:30 to 14:30 Monday to Sunday Dinner: 17:00 to 22:30 Monday to Saturday 18:00 to 22:30 Saturday and Sunday
Dress Codes	Smart/Casual

Air-Conditioning	Yes
Smoking Policy	Non smoking
Children’s Facilities	The restaurant has high chairs and offers a half price menu for children
Breakfast Options	Continental buffet Traditional English breakfast buffet A range of items cooked to order such as kippers, poached haddock and eggs benedict which have an extra charge

Cranley Comment

The Carvery is located on the mezzanine level of the hotel and can be reached by either the central stairway or the lifts from the lobby on the ground floor. The Carvery is a split level restaurant and has walls decorated with woodcut-style prints of past British monarchs. The entrance section of the restaurant houses a central buffet area which is surrounded by leather banquette sofas, tables and leather chairs. Steps lead up to a mezzanine level which is furnished in the same manner and has floor to ceiling windows along one side offering unique views of St. Katharine’s Dock. Renowned for many years as one of the remaining Carvery restaurants in London, the restaurant offers a choice of four roast joints including Scottish Fore rib of Beef, Roast Norfolk Turkey and daily specials. In addition, there is a wide selection of vegetarian dishes, a cold counter with a selection of hors oeuvres or a selection of further starters which can be ordered from the waiter. There is a choice of deserts on the buffet and an extensive wine list is available. The restaurant offers an Early Bird service which is ideal for a pre-theatre dinner. Guests who dine in the restaurant from 17:00 and leave before19:00 Monday to Saturday will receive dinner at a discounted rate on the three course meal.

Bacaro Caffe

Restaurant Type	Light dining and takeaway
Restaurant Capacity	25 inside & 52 outside
Opening Times	08:00 to 19:00 Sunday to Thursday 08:00 to 21:00 Friday and Saturday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking inside Smoking permitted on the outside terrace area
Breakfast Options	Sandwiches, paninis, snacks and beverages

Cranley Comment

Bacaro Caffe is located next to the Tower Suite entrance of the hotel and has views of Tower Bridge and the Thames. There are two entrances into the cafe located on St Katharine's Way. Steps lead up at both entrances to a terrace area which surrounds the cafe on two sides and is furnished with tables and chairs. The cafe has seating areas inside and offers a selection of sandwiches, panini's, snacks, ice cream, hot and cold beverages, beers and wines which can be consumed on the premises or taken away.

The Gallery

Restaurant Type	Light dining
Restaurant Capacity	50
Opening Times	08:00 to 24:00 Sunday to Thursday 08:00 to 02:00 Friday and Saturday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Breakfast Options	Light snacks and beverages

Cranley Comment

The Gallery is located on the mezzanine level of the hotel and can be reached via the central stairway or lifts from the lobby ground level. This informal light dining area is located opposite the Carvery and is furnished with comfortable sofas, easy chairs and tables. There is also a raised area which is suited for private drinks receptions with views over Butler's Wharf. This area can be reserved on request. The Gallery offers hot and cold beverages, snacks, a selection of sandwiches and baguettes, wraps, salads, grilled items such as minute steak on toasted baguette and homemade beef burger, light meals and a full bar service all day. A full traditional English afternoon tea is available served every day from 14:00 to 17:00.

Bars

Number of Bars

Xi Bar

Bar Type	Cocktail Bar
Bar Capacity	90
Opening Times	17:00 to 01:00 Monday to Thursday 12:00 to 03:00 Friday and Saturday 12:00 to 01:00 Sunday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	There is no smoking allowed in public areas of the hotel
Admissions Policy	Children under 18 must be accompanied by an adult

Cranley Comment

Xi, meaning 'flowing water' in Mandarin, is the name for the hotel's main bar located overlooking the Thames straddled by Tower Bridge, one of London's famous landmarks. Xi Bar is located on the mezzanine level of the hotel next to the Tower Suite. The bar has two split level areas, one at each end which are a little more private and can be hired in advance for private parties. The split level area nearest the entrance to the bar is furnished with comfortable leather sofas, chairs and tables and has a wall mounted flat screen TV. The central area of the venue has a long bar with a number of high chairs along the bar area. There is further seating in the central area made of up comfortable light coloured leather chairs and wooden tables. At the far end of the bar is a further split level area and floor to ceiling windows spanning across the entire far end of the bar which look out over the Thames and Tower Bridge. Xi Bar offers a wide selection of beers, wines and cocktails and is an ideal meeting venue for pre and after dinner drinks.

Lobby Lounge

Bar Type	Drinks & Light Snacks
Bar Capacity	40
Opening Times	07:00 to 21:00 Sunday to Thursday 07:00 to 02:00 Friday and Saturday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	There is no smoking allowed in public areas
Admissions Policy	There is no admission policy

Cranley Comment

The Lobby Lounge is located opposite the lobby lifts and Concierge desk. This area is furnished with sofas, chairs and tables and is bright and airy with floor to ceiling windows looking out to the river. The Lobby Lounge has a servery bar which offers guests a wide choice of drinks, hot and cold beverages, sandwiches and pastries. Takeaway coffee and snacks are available or guests can sit and relax in this area with their coffee or aperitif.

Business & Event Facilities

Wireless Internet

BT Openzone Wireless Broadband is chargeable and available in all guest rooms, meeting rooms and public areas. Guests will need a wireless enabled laptop or PDA and a BT Openzone voucher or subscription account. Vouchers can be purchased from the hotel reception for 1 hour, 24 hours, 5 days or 30 days duration or online using a debit or credit card.

In-Room Services

BT Openzone wireless broadband access is available in all guest rooms.
Desk and chair
Electrical sockets for laptops

Business Centre

At present the hotel has a Business Centre located on the 12th floor Penthouse meeting and events facility which is fully dedicated to meetings and events. The Business Centre has a PC with internet access and offers the following services by request: a full range of secretarial services, photocopying, faxing, copy typing, address labels, lamination, binding, email printouts and conference hire.

Located on the ground floor lobby area of the hotel is an internet corner with two computers with internet access and printing facilities. Guests wishing to use these computers will require a BT Openzone voucher or subscription account. Vouchers can be purchased from the hotel reception for 1 hour, 24 hours, 5 days or 30 days duration or online using a debit or credit card. There is a full business service Executive Lounge due to open in early 2009. For hotel guests requiring business services at present, a limited number of services are available on request.

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Tower Suite	551	41.6 x 13.2 x 3.5	600	500	600	350	-	-	320
Tower 1	203	15.3 x 13.2 x 3.5	200	150	210	126	-	-	120
Tower 2	152	11.4 x 13.2 x 3.5	150	110	180	84	-	-	72
Tower 3	196	14.8 x 13.2 x 3.5	200	150	210	140	-	-	120
Bridge Suite 1	82	9.2 x 8.9 x 3.5	60	120	60	40	25	-	35
Bridge Suite 2	140	13.0 x 10.8 x 3.5	140	80	120	60	40	-	63
Discovery	58	10.3 x 5.5 x 2.0	-	40	45	30	28	-	-
Endeavour	20	5.6 x 3.5 x 2.0	-	-	-	-	8	-	-
Belfast	23	5.7 x 3.9 x 2.0	-	-	16	-	10	-	-
Mayflower	37	6.1 x 5.9 x 2.0	-	16	30	18	14	-	-
Golden Hind	37	6.1 x 5.9 x 2.0	-	16	30	18	14	-	-
Great Harry	55	9.4 x 5.8 x 2.0	-	28	45	27	22	-	-
Britannia	64	11.2 x 5.6 x 2.0	-	40	45	30	28	-	-
Q	21	5.9 x 3.6 x 2.0	-	8	-	-	8	-	-
Resolution	24	5.9 x 4 x 2.0	-	-	16	-	10	-	-
Nimrod	41	7.1 x 5.7 x 2.0	-	16	22	16	16	-	-
Fearless	41	7.0 x 5.8 x 2.0	-	-	-	-	14	-	-
Bounty	20	5.7 x 3.5 x 2.0	-	-	15	-	8	-	-
Great Eastern	29	7.3 x 3.9 x 2.2	-	16	20	12	15	-	-
Tyger	21	5.9 x 3.5 x 2.0	-	8	14	-	8	-	-
Cutty Sark	20	5.7 x 3.5 x 2.0	-	8	14	-	8	-	-
Mortimer	47	7.2 x 6.5 x 2.0	-	40	35	28	16	24	-
Neville	61	7.8 x 7.7 x 2.0	-	50	50	40	18	20	-
Beaufort	42	7.0 x 6.0 x 2.0	-	30	30	20	14	22	-

The Tower Hotel has 24 fully equipped conference and meeting rooms. The Tower Suite, with its own separate entrance from the hotel on St. Katherine's Way, is located on the mezzanine level of the hotel where there is also further access into the venue. The Tower Suite, the hotel's largest meeting venue, comprises of three purpose built meeting rooms which can be used individually or as one large space with a maximum capacity of 600 guests. The rooms are subdivided by acoustic walls to ensure total privacy. Each room is air-conditioned, offers individual control panels for lighting and is equipped with three phase power. The area also offers a versatile foyer with natural daylight and with views of Tower Bridge and the River Thames.

With views of Tower Bridge and the River Thames, Bridge Suite 1 and 2 are located immediately opposite the Tower Suite and adjoin the Tower Suite Foyer. This flexible area is perfectly positioned to host a wedding celebration, party or function. The room can be transformed throughout the day to accommodate a civil ceremony, canape reception, formal banquet and dinner dance.

The Penthouse is a fully dedicated meetings and events area which is located on the 12th floor of the hotel. This Penthouse has 15 fully equipped comfortable rooms including a boardroom. Each room is climate controlled and offers the latest communication and audio-visual technology. All the conference rooms have large windows offering natural daylight and panoramic views of Tower Bridge, the Thames, and the Marina. The meeting rooms on the 12th floor are an ideal venue for smaller more intimate occasions and are perfect dining venues.

As standard, the following facilities are available in all meeting and conference rooms: high speed wireless internet access, LCD projector and screen and on-site audio-visual technical support by the hotel's in-house AV company with on-site technicians.

Cranley Comment

The Tower Hotel has extensive banquet and meeting facilities and caters for a wide variety of events including meetings, conferences, banquets, weddings and other special events. The Tower Suite is the largest meeting venue at the hotel and has its own dedicated break out area. This area has floor to ceiling windows overlooking the Tower Bridge and the Thames. The Tower Suite along with several other meeting rooms are located on the mezzanine level of the hotel. The Penthouse, offering fifteen meeting rooms all named after Thames ships and boats, plus a dedicated business centre for meetings and events are located on the 12th floor. The hotel's meeting and conference facilities offer state-of-the-art technology, BT Openzone wireless internet access throughout the hotel, a dedicated professional team and on-site audio-visual technical support.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Babysitting and childcare services can be arranged by contacting the Guest Relations Manager. This service is available through an outside agency and will be charged on an hourly basis.

Cranley Comment

There are no special clubs or activities arranged for children staying at the Tower Hotel. The hotel does have a number of rooms available that can have an extra bed put in and there are a number of interconnecting guest rooms. Baby cots are available free of charge in all room types apart from single rooms. Children are allowed in all restaurants and high chairs and children's menus are available by request.

Sports & Gym

Gym & Health Club

Opening Times	24 Hours
Description	1 x rowing machine 1 x stepper 2 x running machine 1 x climbing machine 2 x cycle machine Free weights Towels Water TV
Size	6 x 6 metres

Cranley Comment

The hotel has a small gym for cardiovascular training located on the 11th floor which is complimentary for guests staying at the hotel. The gym is unmanned and guests wishing to use this facility are able to gain access via their guest room key card. The key card needs to be programmed at reception in order to gain entry. The gym has no natural light but is well lit, has a wooden floor and floor to ceiling mirrors on three walls. Water and towels are available in the gym but there are no shower or changing room facilities.

Land Sport

Cranley Comment

There are a number of jogging routes in the vicinity of the hotel. There are jogging maps in all guest rooms and further details are available through the Concierge.

Golf

Stoke Park

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.

Location	47 kilometres
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

The Grove

Description

The Grove golf course in Hertfordshire, is widely regarded as one of the finest new golf courses in Europe and recently hosted the World Golf Championships, American Express Championship 2007. 'The Grove is a 7,152 yard par 72 championship golf course, located just outside London, designed by the distinguished American architect Kyle Philips and is playable all year round. Built to USGA specification, with the latest A4 creeping bent grass for firm, fast putting surfaces. Following the slopes, ridges and mounds of the natural landscape the course also includes a continuous hidden cart path around all 18 holes, full length driving range, practice area and putting green. Visitors should note that metal spikes are not allowed.

Green fees range from £105 to £165 depending on the seasons.

Location	39 kilometres
Holes	18
Length/Par	7,152 Par 72

Facilities

PGA Tuition
Practice Range
Restaurant

Special Needs

Communal Areas

Mobility impaired guests have access into the lobby area via a ramp located just along from the first entrance into the hotel on St. Katherine's Way. Immediately next to the ramp is a disabled car parking space. The hotel has two entrances into the lobby both of which have steps leading up to the entrance doors. Access by wheelchair into the lobby is not possible at the second entrance as there is no ramp. Large circular automatic doors lead into the lobby at both entrances. All facilities on the ground floor lobby area are on one level. Mobility impaired guests in a wheelchair have good access to the front desk, guest relations and concierge desks, lifts to all floors, Brasserie restaurant, Lobby Lounge and the two internet computer stations located in the corner of the lobby. Lifts lead to the mezzanine floor with access to the Carvery restaurant, the Gallery restaurant, Xi Bar and the Tower Suite one of the hotel's meeting and conference venues. There is a mobility impaired toilet located on the mezzanine level of the hotel.

Rooms & Bathrooms

The hotel has three adapted standard guestrooms that offer more space than other standard rooms and also have a separate lounge area. The rooms have good manoeuvrability for wheelchair users and all have a double bed. The entrance door has a door bell which sets off a flashing light in both the bedroom and sitting room areas of the guest room. The wardrobes have lowered rails and there is an emergency button located by the bed. The bedroom leads through to a sitting room area which is furnished with two easy chairs, a table, desk and chair and a TV. There is space in this area for an extra bed for a carer if required. Leading off this area is the bathroom. The bathroom has a wider door, lowered sink, lowered toilet and open shower which has a pull down seat, a main shower head and a further hand held shower. Located next to the toilet is an emergency pull cord. Grip rails are located on the door, next to the toilet, next to the sink and in the shower.

Restaurants & Catering

The hotel's restaurants and bars are located on the lobby and mezzanine levels. There is however one further restaurant, Bacaro Caffe which has a street entrance on St. Katharine's Way with wheelchair access into the cafe via a ramp. The Brasserie restaurant has two entrances, one directly from the lobby and a further outside entrance on St Katharine's Way both of which are wheelchair accessible. There are two split levels in the Brasserie restaurant and both can be accessed by wheelchair via ramps. The Lobby Lounge is located opposite the Concierge desk and is accessible by wheelchair. Both the Carvery and Gallery restaurants and Xi Bar are located on mezzanine level. All three venues can be reached by lift and are all fully accessible for mobility impaired guests in a wheelchair.

Recreation Facilities

The hotel has a gym located on the 11th floor. This area would be extremely difficult for a mobility impaired guest to use as the gym is small and has very little manoeuvrability space.

Visual & Hearing Aids

The hotel has an induction loop system and braille in some of the lifts.

Staff Assistance

The hotel is able to provide wheelchairs and assistance when necessary to help mobility impaired guests. Guests staying at the hotel with physical difficulties should advise reception on check-in so that special attention can be given in the event of fire or emergencies.

Cranley Comment

The hotel offers three adapted standard guest rooms and is well equipped to meet the needs of mobility impaired guests. Most facilities on the lobby and mezzanine level of the hotel, including the restaurants and bars, are readily accessible to mobility impaired guests in a wheelchair. The lifts are of a good size and other floors and facilities in the hotel, including the conference and banqueting venues are all easily accessible.

Environment

Measures

Recycling
Energy Saving
Community Service
Minimise Cleaning Materials
Water Saving
Alternative Energy
Carbon Emissions Staff Travel Scheme

Cranley Comment

The hotel recycles cardboard, paper, glass, plastic, aluminium and printer cartridges.

As part of an energy saving programme, the majority of hotel light bulbs have been replaced to energy saving bulbs. The hotel has sensor lights and energy saving devices fitted throughout the building and a comprehensive building management system.

Starlight Children's Foundation is the hotel's predominant charity and further support is given to Born Free Foundation and Springboard for Children.

All cleaning products used by the hotel are in controlled dosage dispensers and are Eco friendly.

All guest rooms have water saving shower heads and toilet systems.

The hotel has an on sight Eco generator.

Members of staff are encouraged to use public transport in order to help with carbon emissions.

The Tower, London, Report Details

22 October 2008 (First Review)

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