The Leonard Hotel Apartments, London

The Cranley Report

The Leonard Hotel & Apartments

The Leonard Hotel & Apartments, London

Hotel Address

15 Seymour Street
London
W1H 7JW
England

Cranley Rating

The Leonard Hotel & Apartments

Photo 1 of 26. Click to enlarge

Hotel Summary

Category

Hotel and Apartments

Hotel Opened	1996 as The Leonard Hotel & Apartments (in a building dating back to the 1780's).
Refurbishment	Ongoing programme of refurbishment with carpeting and new wallpapers throughout.

Cranley Summary

Comprising four 18th century ‘Victorian’ London townhouses, The Leonard Hotel & Apartments are located on Seymour Street, in the heart of central London, just off Park Lane and near to Marble Arch. The hotel is only two minutes walk to the shops and department stores of Oxford Street and Bond Street and a short stroll to Hyde Park. The hotel has 48 guest rooms, apartments and suites, in addition to 5 Serviced Apartments located adjacent to the main hotel, which are for longer term lets of 30 days or more. Seymours Bar & Restaurant offers a warm cosy atmosphere where classic British cuisine is served, including daily ‘traditional afternoon tea’. Business guests are catered for with wired and wireless internet access available in all bedrooms as well as in the lobby lounge area. There is also a conference room, ideal for business meetings and training sessions. Leisure facilities include a small fitness room and there is a Casino located next door.

Hotel Location & Layout

Location Description

The Leonard Hotel & Apartments are located in Seymour Street, just a few minutes walk from Marble Arch underground station and a short taxi journey to Marylebone Road and Euston Road, where some of London’s main railway stations; Marylebone, Euston, King’s Cross and St. Pancras, afford easy access to many UK destinations as well as the Eurostar service to Europe. London’s famous Hyde Park is a short stroll away and the shopping, restaurants, theatre and attractions of this exciting city are all within easy walking distance, or a short journey by taxi or public transport.

Airports
Distance	18 km
Airport Transfers	Taxi transfers available.

Cities and Sights
Distance	0 km
City/Sight Transfers	Taxis available Buses and Underground easily accessible Many shops and sights are within walking distance.

Layout Description

The Leonard Hotel & Apartments are accessed directly from Seymour Street. The entrance consists of a few steps up to a set of French doors which lead directly into the lobby lounge area on the right and the Reception and Guest Relations/Concierge desk straight ahead. Seymours Bar & Restaurant is located to the left of the lobby where ladies’ and gents’ cloakrooms can also be found. A wide carpeted staircase leads up to the 1st floor and a corridor between the staircase and Reception leads to the guest lift, servicing a lower ground floor in addition to floors 1 to 4. A further 5th floor can then be accessed by a short flight of stairs. The guest rooms, conference room and fitness room can all be found between the lower ground and 5th floor. Because of the age and history of this building, each floor of the hotel is full of character and quirky little nooks and crannies with uneven floors and a few steps going up and down between different levels.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Russian, Greek and most Eastern European languages are spoken.
Payment Methods	All major international credit cards, cash and travellers cheques accepted.
Foreign Exchange	Open 24 hours. All major currencies exchanged.
Taxis Arranged	Street taxis or private taxis arranged on request.
Tours Arranged	The hotel uses a London tour company to book a range of city tours which include Buckingham Palace, The Tower of London, The British Museum and the London Eye as well as many others.

Guest Relations	Standard services.
Concierge Services	Standard services.
Medical Facilities	Doctor on call 24 hours with a typical response time of 60 minutes according to the hotel.
Parking	The hotel does not have any parking facilities, however, there is a public car parking facility close by.

Cranley Comment

The cosy but well sized lobby lounge area is accessed immediately on the right as you enter the hotel, whilst the Reception and Guest Relations/Concierge desk is straight ahead. The lobby lounge is traditionally decorated in tones of red, green and cream with large comfortable sofas, coffee tables and occasional chairs. The age of the building is reflected in the high ceilings, huge windows draped in rich heavy curtains and the ornate working fireplace with marble surround as well as various pieces of dark antique furniture. A variety of lamps and pieces of wall art help to create a calm and quiet atmosphere whilst a computer, printer and internet access bring you back to the 21st century!

Shops & Amenities

Cranley Comment

There are no shops or amenities in the hotel, however, a luxury Italian collection of jewellery, men's accessories and pens are available to purchase from Reception. A large range of shops, bars and restaurants can be reached within a few minutes walk of the hotel.

Rooms, Suites & Villas

Number of Floors	6 (including lower ground)
Total Rooms	48 (plus 5 serviced apartments in a separate building with no elevator).
Elevators	1
Rooms per Elevator	48
Total Staff	25
Staff per Room	0.5

Check-in Time	14:00 (apartments - 15:00)
Check-out Time	12:00 (apartments - 11:00)
Late Checkout	Subject to availability at an additional charge.
Smoking Rooms	4 smoking rooms: Classic Room - 1 Deluxe Room - 1 One Bedroom Suite - 1 Grand Suite - 1
Room Service	Available 24 hours English Breakfast 07:00 to 15:00 Continental Breakfast 24 hours Full menu 11:00 to 15:00 17:00 to 23:00 Snack menu 24 hours
Laundry Service	All items received by 08:00 will be returned the same day by 18:00. Express service on request.

Cranley Comment

Guest rooms at The Leonard Hotel & Apartments are located throughout all floors of the hotel and range from Single Rooms through to the Grand Suites and Two Bedroom Apartment Suites. In addition, there are a further five serviced apartments located adjacent to the main hotel which are designed for longer term lets and consist of 1, 2 and 3 bedrooms. Because the hotel is a grade II listed building dating back to the 1780’s, the floors between guest rooms have a series of steps going up and down and the corridors are quite narrow which all adds to the character of the hotel. All guest rooms are individually decorated in keeping with the rest of the hotel, with patterned carpets, textured wallpaper, antique furniture and richly draped windows.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Single Room	6	City	Electronic locking system Viewfinder spy hole Individually controlled air conditioning Work space/desk DDI line Voice mail WiFi (chargeable) High speed internet access (chargeable) 3 pin square British sockets Large flat screen television DVD player Dressing table Iron and ironing board Shoe shine service (complimentary) Safe Mini-bar Tea and coffee making facilities Turndown service Hyper allergenic pillows Single vanity basin unit En-suite shower room Bathrobes Slippers Shaving/make-up mirror Shaving point Heated towel rail Hairdryer Bathroom scale Telephone in bathroom Luxury Penhaligon's toiletries	1 adult only	10.5

Cranley Comment

Single Rooms are small and compact but they do have a larger than normal bed for a room of this size. Rooms are individually decorated in a variety of colours with complementing throws, carpets and richly draped windows. The en-suite shower is located on the left as you enter the room with single vanity unit and luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Classic Room	10	City	As for the Single Rooms with the added benefit of: Extra space En-suite bathroom Bathtub with fitted shower	2 adults only	19

Cranley Comment

Classic Rooms are considerably larger than the Single Rooms, individually decorated in traditional style with richly patterned throws, curtains and pelmets. The rooms have large opening windows, some with secondary glazing and either twin, double or queen size beds. Additional furniture consists of a chair and occasional table, writing desk/dressing table and a large mirror. The en-suite bathroom has a bath with fitted shower, heated towel rail and a range of luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Room	12	City	As for the Classic Rooms with the added benefit of: Extra space	2 adults and 1 cot	30

Cranley Comment

Deluxe Rooms once again, are individually decorated using a range of colours and fabrics with an interesting mix of patterns and stripes on the walls, throws, headboards and curtains. There is a king size bed with side tables and lamps, dressing table with mirror and chair in addition to two further chairs and a small table. The en-suite bathroom has a tiled floor, bath with fitted shower, heated towel rail and a range of luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Suite	5	City	As for the Deluxe Rooms with the added benefit of: Entrance hall Separate living room Two seater sofa bed	3 adults and 1 cot	37

Cranley Comment

One Bedroom Suites consist of an entrance hall, leading to a bedroom with queen size bed and a separate living area. The suites are individually decorated with a traditional style in keeping with the rest of the hotel. Tones of red, beige and mink, or blue, gold and green are used throughout, creating a rich feel alongside the modern amenities. The living room has a two seater sofa bed, a small table with two chairs, occasional antique furniture, a large mirror and various pictures on the walls, whilst large, sash opening windows allow plenty of natural daylight. The en-suite bathroom has a bath with fitted shower, tiled floor and a range of luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Apartment Suite	8	City	As for the One Bedroom Suites with the added benefit of: Kitchenette fitted with small sink, microwave, mini-bar/fridge, 2 x hobs, cutlery and crockery.	3 adults and 1 cot	37

Cranley Comment

The One Bedroom Apartment Suites are similar to the One Bedroom Suites with the addition of the kitchenette. The bedroom has a queen size bed with double closet, dressing table with mirror and chair, side tables and lamps. The separate living room has a two seater sofa bed, writing desk and chair, further small table and two chairs and a variety of lamps and wall art. A mixture of colours, fabrics and wall coverings are used throughout with complementing carpets and curtains. The en-suite bathroom has a bath with fitted shower, tiled floor and a range of luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Junior Suite	1	City	As for the One Bedroom Apartment Suites with the added benefit of: Extra single bedroom with further pull-out bed Washer/dryer Small freezer	2 adults and 3 children	45

Cranley Comment

There is only 1 Two Bedroom Junior Suite within the hotel, comprising a master bedroom with king size bed, further single bedroom with an extra pull-out bed and separate living room with kitchenette. The master bedroom is decorated in shades of beige and mustard, with a patterned throw, green striped headboard and rich red drapes with pelmet. The second bedroom has a single bed with further single 'pull-out' bed underneath, decorated in shades of green, red and beige. The separate living room has a comfortable green two seater sofa bed, writing desk with mirror and chair, coffee table and dining table with four chairs. The kitchenette has an additional washer/dryer and a small freezer. The en-suite bathroom has a bath with fitted shower, tiled floor and a range of luxury Penhaligon's toiletries. This suite is available for 1 night lets if required.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Grand Suite	3	City	Standard facilities as for the Single Rooms with the added benefit of: Considerable extra space Entrance hall Guest cloakroom (in two of the suites) Larger en-suite bathroom Large dining table with six chairs Additional furniture Double sofa bed	2 adults and 3 children with the use of the double sofa bed and 1 rollaway bed/cot.	75

Cranley Comment

There are 3 Grand Suites within the hotel and they consist of an entrance hall, bedroom with king size bed (one Grand Suite has a '4 Poster Bed'), and a very spacious lounge/living room. Throughout the suite there are huge opening sash windows, many of which have secondary glazing. The bedroom is located off the entrance hall and is traditionally furnished with dressing table, mirror and chair, ottoman, further chairs, triple closet, chest of drawers and side tables with lamps. The lounge/living area is also located off the entrance hall and consists of a range of furniture including a large dining table with six chairs, two separate two seater sofas, large coffee table, various individual pieces of antique furniture, writing desk with chair and a non-working fireplace with ornamental fireguard. The en-suite bathroom is spacious and has a bath with fitted shower, tiled floor and a range of luxury Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Two Bedroom Apartment Suite	3	City	Standard facilities as for the One Bedroom Apartment Suites with the added benefit of: King size master bedroom Second bedroom with either twin or double bed and en-suite Separate kitchen with: Dishwasher Washer/dryer Larger oven Larger fridge/freezer Fireplace (non functional)	4 adults and 2 children on the sofa	96

Cranley Comment

The Two Bedroom Apartment Suites can each be used in conjunction with a Deluxe Room therefore making it into a 'Three Bedroom Apartment Suite' if required. When a Deluxe Room is being used, there is an additional door which can be utilised to close off the area, creating an exclusive hallway leading to all of the accommodation. The kitchen, lounge and bedrooms are all located off the apartment suite's own large entrance hall which also has a guest cloakroom. All rooms are luxuriously decorated in rich fabrics using a range of colour and textures throughout. The master bedroom has a selection of furniture, including a chaise longue whilst the second bedroom has its own television. The separate kitchen is fully equipped with modern amenities whilst the lounge has a sofa bed, two seater leather couch, dining table with four chairs, glass coffee table, large fireplace and three huge sash opening windows which allow for plenty of natural light. Each bedroom has either an en-suite bathroom or shower room with a range of Penhaligon's toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Serviced Apartments	5	City	Standard facilities as for One Bedroom Apartment Suites in the main hotel, with the added benefit of: Working fireplace (in two of the apartments) Further second or third bedroom Fully equipped kitchen - open plan or separate Occupancy of up to seven people when utilising the sofa bed	Varies - please check with hotel.	37 - 92

Cranley Comment

There are 5 Serviced Apartments located opposite the main hotel, at #16 Seymour Street. They consist of:

2 x 1 bedroom apartments
2 x 2 bedroom apartments
1 x 3 bedroom/3 bathroom split level apartment

These apartments are for longer term lets of 30 days or more and benefit from all of the facilities of the main hotel. All apartments are decorated in the same style and to the same high standards of the main hotel and they are located over four floors including a lower ground floor. There is no lift in this building.

Restaurants & Cafés

Number of Restaurants

Seymours Restaurant

Restaurant Type	Classic British
Restaurant Capacity	20 (Private function - up to 30)
Opening Times	Breakfast 07:00 to 11:00 daily Lunch 11:00 to 15:00 daily 'Afternoon Teas' and snacks 15:00 to 18:00 daily Dinner 18:00 to 23:00 daily
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs available Children's menu
Breakfast Options	Continental Full English

Cranley Comment

Seymours Restaurant is a small traditional style restaurant with lots of natural light flooding in from the two large opening sash windows facing Seymour Street. Located on the ground floor, the restaurant is decorated in tones of green, cream and red with a selection of tables covered in white linen table cloths, an assortment of upholstered chairs and richly textured drapes. A working fireplace with marble surround, antique dresser and an assortment of wall art complete the décor whilst further casual seating and subtle background music create a relaxed atmosphere for after dinner coffee. A selection of classic British dishes such as Fish and Chips and Bangers and Mash are available, in addition to steak, chicken and vegetarian options. ‘Afternoon Tea’ is also available each afternoon.

Bars

Number of Bars

Seymours Bar

Bar Type	Lounge Bar
Bar Capacity	14
Opening Times	11:00 to 23:00 General Public 11:00 to 0200 Hotel Residents
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed. However, there is a small uncovered area at the rear of the hotel with seating for approx 6 people, where smoking is permitted.
Admissions Policy	Children allowed until 20:00 if accompanied by an adult.

Cranley Comment

Seymours Bar is located on the ground floor next to the restaurant and is decorated in similar tones of red, green and cream. This small, cosy bar consists of a red 2 seater couch, casual upholstered chairs, occasional tables, two ‘Poseur’ tables and high stools, in addition to a further working fireplace with marble surround and a flat screen television. The bar itself is made of solid mahogany with a cream and brown wood panelled frontage and several brown leather bar stools. A selection of wines, beers, spirits, liqueurs and cocktails are available as well as light snacks, sandwiches and pizzas. There is also a small outside smoking area to the rear of the bar with seating for up to 6 people.

Business & Event Facilities

Wireless Internet

Is available in the public areas at an hourly charge. A pre-paid card needs to be purchased from Reception.

In-Room Services

Chargeable broadband and wireless internet access.
Pre-paid card can be purchased from Reception.
Plug socket for laptop.
Work desk
Chair

Business Centre

There is no Business Centre at the hotel, however, a computer with internet access and printer is available in the lobby lounge on a complimentary basis. Reception can also arrange the following services at a nominal charge:

Photocopying
Faxing
Printing

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Portman Room	80	7.4 x 6 x 4.2	-	35	35	24	22	25	-

The hotel has one conference room, which is ideal for meetings and private dining. Using a Grand Suite located adjacent to the Portman Room, allows a cocktail reception for up to 75 guests and Seymours Restaurant on the ground floor, is also available for private hire, seating up to 30 guests. Wireless internet access is available and catering is available on request..

Cranley Comment

The Portman Room is located on the 1st floor and benefits from natural daylight which floods in from the three floor to ceiling windows which open onto individual Juliette balconies. The working fireplace and antique furniture add to the old world charm of this room, whilst the Grand Suite located opposite can be used as a break-out room or to increase overall capacity. Business travellers are well catered for, with high speed and wireless internet access and basic secretarial facilities available at Reception.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

A chargeable babysitting service is available by hotel staff, on request. Advance notice of 24 hours is required.

Cranley Comment

The hotel welcomes families and has a number of rooms large enough to accommodate 2 adults and up to 2 children, as well as a cot for an infant. In addition, the serviced apartments adjacent to the main hotel are well suited for families. The restaurant has a children's menu and high chairs are available for babies. There are no facilities in the hotel for children, but Hyde Park is a short stroll away and London Zoo is a short bus ride away.

Entertainment

Evening Activities

Cranley Comment

Although there is no evening entertainment at the hotel, there is a Casino located next door. Hotel guests can obtain a 'VIP' card from the hotel Reception which will entitle them to some introductory discounts if they choose to visit the Casino.

Sports & Gym

Gym & Health Club

Opening Times	24 hours
Description	1 x Tunturi Pro-Climber 1 x Pro-Trainer 1 x Cross-Trainer 1 x Spirit Treadmill Water Cooler
Size	4 metres x 3 metres

Cranley Comment

There is a small fitness room located on the 5th floor of the hotel. This area was originally a roof garden but is now enclosed with a glass roof which gives an ‘outdoor’ feel to it, and a beige tiled floor. There is a small range of fitness equipment, plants, mirrors and an opening window to the front aspect. The fitness room is approached through sliding doors from the hotel corridor and is unsupervised.

Golf

Brocket Hall

Description

Brocket Hall Golf Club is part of the splendid 543 acre Brocket Hall Estate and was designed from the first to offer some of the best golf in the United Kingdom. The two Championship standard courses, the Melbourne and the Palmerston, are each named after the 19th Century Prime Ministers to whom Brocket Hall was home. Both courses are set within the contours of the Estate and provide a challenging and varied game for golfers of all abilities.

The Par 72 Melbourne Course designed by Peter Allis is set in the picturesque parkland surrounding the Hall and provides a rigorous and challenging test of golf. In contrast, the par 73 Palmerston Course designed by Donald Steel is over 7,000 yards from the back tees. Donald has sculptured many beautiful holes playing through the ancient woodlands with some very undulating fairways.

Location	37 km
Holes	36 Melbourne and Palmerston
Length/Par	Melbourne Par 72. 6,616 yards. Palmerston Par 73, 7,080

Facilities

Two 18 hole courses
Nick Faldo Gold School
Practice Facilities
Pro shop
PGA qualified tuition

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	41km
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Special Needs

Communal Areas

The hotel entrance is approached by a few steps, which then leads to the majority of communal areas on the ground floor. Reception, Guest Relations, lobby lounge, restaurant and bar are all accessible by mobility impaired guests and there are also guest rooms available on the ground floor. There is a guest lift available to other floors in the hotel. However, due to the nature and history of this building, there are a lot of uneven levels and steps to encounter throughout these floors and therefore, they are not suitable for wheelchairs users.

Rooms & Bathrooms

There are no rooms in the hotel that have been adapted for use by Special Needs guests.

Restaurants & Catering

Seymours Restaurant and Bar is located on the ground floor, allowing easy access for mobility impaired guests.
Dietary requests can be catered for with advance notice.
Staff are on hand to help any visually impaired guests.

Recreation Facilities

There is a small fitness room but it is only accessible via a flight of stairs.

Cranley Comment

Due to the nature and history of this building, the upper floors are not suitable for wheelchair users due to the uneven floor levels and various steps leading up and down between areas. However, there are a number of guest rooms available on the ground floor although they are not adapted for use by Special Needs guests. The restaurant, bar, Reception and lobby lounge are all easily accessible, however, there are no disabled toilet facilities.

Environment

Cranley Comment

The Leonard Hotel & Apartments does not currently have an 'Environment' policy in place, however, they are aware of this and are looking at ways in which they can implement positive environmental changes.

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