The Langham, London - Cranley Report

The Cranley Report

The Langham

The Langham, London

Hotel Address

1c Portland Place
Regent Street
London
W1B 1JA

Cranley Rating

Langham Hotel

Photo 1 of 35. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened	1865
Refurbishment	The Langham hotel has a substantial schedule of change and renovation under way in guestrooms and public areas. Artesian cocktail bar and "The Landau Restaurant" have both recently opened.

Cranley Summary

The Hotel is currently undergoing significant refurbishment, as a result aspects of this report will be inaccurate. This report will be updated when the programme is complete. Prospective guests should contact the hotel for the latest status of facilities and amenities.

The Langham Hotel is set in the centre of London's cosmopolitan shopping and theatre districts. The hotel is approximately a five minute walk from the capital's shopping areas of Regent Street, Bond Street and Oxford Street. Close by are theatres, museums, restaurants and other major tourist attractions. Oxford Circus underground station is a short walk away and provides access to all parts of London. The hotel's four hundred and twenty-five guestrooms and suites provide guests with spacious, traditionally styled rooms all offering modern up-to-date amenities and facilities including chargeable broadband Internet access. The Langham Hotel Club provides guests with superior accommodation, private check-in and two exclusive Club Lounges and boardroom facilities. The Landau, the hotel's new restaurant, serves breakfast, lunch, afternoon tea and dinner. Artesian, the hotel’s new cocktail bar which specialises in rum cocktails is open for breakfast, all day light meals and afternoon tea. The hotel’s health club has a sixteen metre indoor heated swimming pool, fully equipped gym, men and women’s sauna and steam rooms. An entire floor of the hotel is dedicated to meeting and banqueting rooms with state-of-the-art technology available.

Hotel Location & Layout

Location Description

The Langham Hotel is located in the very heart of London's West End. The hotel is opposite the famous BBC Broadcasting House in Portland Place and at the head of Regent Street, one of the famous shopping streets of the world. Guests are just a few minutes away from the City of London and other major commercial districts which are easily accessible by taxi or the Underground. Just a few minutes walk from the hotel is the buzz of Oxford Street shopping and the more subtle luxury of New Bond Street shopping with its exclusive boutiques and jewellery shops. Regent's Park, one of London's beautiful parks, is just a few minutes walk from the hotel. The city theatres, galleries, museums, night life and "all the best that London has to offer" are all easily accessible from the Langham Hotel. Oxford Circus Underground station is a short walk away and provides access into all areas of the city. Euston Station with mainline trains to the north of England is a ten minute walk or less than five minutes in a taxi from the hotel. Paddington Station is five stops from Oxford Circus underground and is a gateway to the west of England. Kings Cross Station is three stops away from Oxford Circus underground and gives access to the north of England and the fast train to Edinburgh. Waterloo Station, which has the International Eurostar Terminal is a gateway to mainland Europe and is four stops on the underground from the Langham Hotel.

Airports
Distance	17 km
Airport Transfers	By taxi/car the hotel is approximately thirty minutes from the City Airport.

Cities and Sights
Distance	3.5 km
City/Sight Transfers	Taxi journey approximately twelve minutes

Layout Description

The Langham Hotel London has been a landmark establishment since 1865 and stands in full Victorian splendour with its arched windows, soaring columns and ornate friezes. Ascending a red carpet and through circular swing doors, the classically elegant foyer interiors have marble floors decorated with rich red rugs, high ceilings, columns and dark wooden furniture. There are steps leading into the lobby and turning right leads to the concierge and reception desks. A little further on, two elevators serve the guestroom floors. Turning left at the entrance leads to the business centre, Artesian, the new cocktail bar at the Langham and "The Landau" the hotel's newly opened restaurant. A little further along, two further elevators and a stairway serve the guestroom floors. The elevator and stairway lead up to the second floor entrance to the Langham Club rooms and amenities. The lifts lead down to the conference facilities, a well-equipped gymnasium and a sixteen metre indoor swimming pool.

Lobby & Guest Relations

Open Hours	Twenty-four hours.
Languages Spoken	Multilingual including: English, German, Spanish, French, Japanese, Chinese, Lithuanian, Polish, Italian and many more.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	Twenty-four hours for all major currencies.
Taxis Arranged	There is a taxi rank immediately in front of the hotel. The Doorman will also assist guests in obtaining taxis.
Tours Arranged	The concierge has sightseeing information and will arrange booking of sightseeing tours for both London and throughout the UK.

Guest Relations	Standard services.
Concierge Services	Airline reservations Airport transfers Chauffeur driven limousines from the hotel to Heathrow, Gatwick, Stansted or City airports can be booked through the Concierge. Travel information Car hire Limousine service Assistance with car parking Courier services Newspaper Theatre tickets Post
Medical Facilities	For medical attention, the Assistant Manager will contact the Hotel Doctor who is on call twenty-four hours a day with a typical response time of one to one and a half hours according to the hotel. The hotel has trained first aiders available twenty-four hours a day.
Parking	Valet Parking is available in a nearby car park at a charge of £30.00 for twelve hours and £40.00 for twenty-four hours.

Cranley Comment

The classically elegant lobby interiors have marble floors decorated with deep red rugs, high ceilings, columns and dark wooden furnishings. There are steps leading into the lobby and turning right leads to the concierge and reception desks. To the lobby's left is the business centre, Artesian cocktail bar and the Landau Restaurant. There are two elevators and stairways at each end of the Lobby area serving the guestroom floors and meeting rooms. The Spa is located by elevator only. The elevators and stairs nearest Artesian Bar lead to the Langham Club reception area and lounges. The Langham Club has its own private elevator serving Club floors.

Shops & Amenities

Cranley Comment

The Langham has no retail outlets. However, the hotel's excellent location in the heart of London's West End means it is just a few minutes walk from the best of the capital's shopping in Regent Street, Bond Street and Oxford Street.

Rooms, Suites & Villas

Number of Floors	Main building has nine floors, Club building has seven floors
Total Rooms	425
Elevators	5
Rooms per Elevator	85
Total Staff	280 Full time
Staff per Room	0.7

Check-in Time	15:00
Check-out Time	12:00
Late Checkout	Late check-out is subject to availability. There is a 50% charge of the nightly room rate up to 18:00 and thereafter, a full night is charged.
Smoking Rooms	There are a small number of smoking rooms available which need to be booked on reservation.
Room Service	Breakfast menu including a la carte from 06:00 to 12:00. A la carte menu served from 12:00 to 23:00. Traditional afternoon tea served from 15:00 to 18:00. Beverages served 24 hours. Twenty-four hour in-room dining menu
Laundry Service	Laundry collected before 09:00 will be returned the same day. Collections after 09:00 will be returned the next working day excluding public holidays. Dry cleaning needs to be collected by 10.00 for a same day service. Express service: All laundry and dry cleaning collected between 09:00 and 12:00 will be returned the same day at a 50% surcharge. Overnight pressing service: Pressing collected before 20.00 will be returned by 08:00 the following morning. There is a limited laundry and pressing service on public holidays.

Club or Executive Facilities

Guests staying at the Langham Hotel, London can choose to book a room in the Langham Club, a peaceful inner sanctum. The Club's "hotel within a hotel" is dedicated to meeting business guests' every requirement. The Club has its own reception manned by a dedicated team of staff, a boardroom and two Club lounges, all for the exclusive use of Club guests, and included in the room rate. There are forty-five Club Rooms and two Club Junior Suites. The Langham Club reception and lounges are located on the second floor and reached by the main lobby elevators at the Artesian end of the Lobby. The Club has its own private elevator from the second floor serving all Club floors. Club facilities offer the following extra benefits:

- Dedicated reception desk and lounge facilities
- Complimentary continental breakfast in Club Lounge from 06:30 to 12:00 Monday to Saturday and from 7:00 on Sunday
- Complimentary bar available in Club Lounge until 22.30.
- Complimentary afternoon tea available from 15:00 to 17:00
- Complimentary use of the Langham Hotel Club Boardroom for up to three hours.
- Complimentary London phone calls from guests' rooms and the Club Lounge
- A wide selection of complimentary newspapers, magazine and international publications delivered to guests' rooms
- Complimentary pressing of one item upon check-in
- Personal Bose entertainment system in every room, with a selection of music CDs available from the Club Lounge
- Mobile phones available for rental from the Business Centre
- Extended late check-out to 15:00

Cranley Comment

The Langham Hotel has four hundred and twenty-five stylish rooms and suites spread over nine floors in the main building and seven floors in the Club building. The guestrooms combine classic comfort with modern technology and reflect the building's heritage. The rooms are luxurious, decorated and furnished in classic and contemporary styles with rich fabrics, Regency and Rococo style furnishings and all set in spacious surroundings. The Langham Hotel has a range of options to suit both business and leisure travellers including family rooms and Club Rooms that offer a myriad of extra benefits. In addition, there is a selection of spacious suites including the magnificent two-bedroom Infinity Suite offering two hundred and thirty-six square metres of luxury. Guestrooms in each room type may vary in size because of the style and age of the hotel's building.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior	240	City	King-size, queen-size or twin beds available Direct dial telephone system with voicemail Vingcard key system Satellite television Radio through the television In-house pay movies Broadband Internet connection Business desk In-room controlled air-conditioning Automated private in-room bar Bathrobes and slippers Toiletries In-room safe Tea and coffee hospitality tray Pressing facilities	2 Adults and 1 child under twelve	From 28

Cranley Comment

Superior Rooms may vary slightly in size because of the style and age of the hotel building. The guestrooms are approached along wide well lit carpeted corridors. On entering the guestroom there is a small hallway with a cupboard storage area which also houses the in-room safe, a unit with tea and coffee making facilities on one side and the ensuite marble bathroom on the other. The carpeted rooms mostly have large windows making them bright and airy. They are decorated in light pastel shades with colour co-ordinating soft furnishings in gold and either blue or red tones. Superior Rooms are available with either a king-size, queen-size or twin beds. Each room has a desk and chair, television cabinet with television and combined radio. There are two easy chairs and a small table. The ensuite marble bathrooms all have a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Executive	87	City	King-size or twin beds available As per the Superior Rooms with the added benefit of: Larger seating area Playstation Trouser press Power shower over bath Separate handheld shower Luxury branded toiletries	2 Adults and 1 child under twelve	From 28

Cranley Comment

Executive Rooms may vary slightly in size because of the style and age of the hotel building. All the Executive Rooms are specially designed by Harrods of Knightsbridge. The slightly more spacious rooms are bright and airy, decorated in light pastel shades and furnished with luxurious colourful fabrics. The rooms offer a choice of king-size or twin beds. On entering the room, there is a small hallway with cupboards on one side, a unit with tea and coffee making facilities and ensuite bathroom on the other. The rooms are furnished with a desk with a mirror over it, a chair, a dark wooden entertainment cabinet with a television on top, two comfortable arm chairs and a small table. The marble bathrooms have colourful stripy red shower curtains and a power shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Family	5	City	Two queen-size beds As per the Executive Room with the added benefit of: More space Seating area with a sofa bed Room for an additional roll up bed	2 Adults and 2 children under twelve	From 38

Cranley Comment

Family rooms may vary slightly in size because of the style and age of the hotel building. The Family Room is amongst the most spacious choice of accommodation at the hotel, consisting of a large room with two queen-size beds, a seating area and room for an additional roll up bed. These rooms are an ideal size for families with children. The entrance hallway has cupboard space which also houses the in-room safe, a unit with tea and coffee making facilities and a large wall mirror. The bright airy rooms are carpeted throughout, decorated in light pastel shades and have colourful co-ordinating soft furnishings. There are two easy chairs on each side of the queen beds, a double sofa bed and a large Regency style cabinet housing the television. The bathroom has a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Langham Club	45	City	King-size bed As per the Family Rooms with the added benefit of: Personal service Club Lounge facilities detailed above Bose CD player Three IDD telephones Separate shower cubicle with power shower	2 Adults and 1 child under twelve	From 32

Cranley Comment

The Langham Club Rooms are spacious with sophisticated decor and include a large seating area with a sofa and chair. The rooms are airy and decorated in pastel shades with colourful co-ordinating soft furnishings and have a king-size bed. All the rooms have a working desk and chair, a wooden television console and plenty of storage space. The larger bathrooms have a separate shower cubicle with a power shower. Langham Club Rooms are located in the new part of the hotel building starting on the second floor. The rooms are complimented by a more personal service. Guests can check-in and check-out in the Club Lounge where complimentary drinks and snacks are served throughout the day including breakfast and afternoon tea.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Junior Suites	27	City	King-size, queen-size or twin beds available As per the Family Rooms with the added benefit of: More spacious lounge area	2 Adults and 1 child under twelve	From 38

Cranley Comment

Junior Suites may vary slightly in size because of the style and age of the hotel building. The recently refurbished suites, mostly with large windows and high ceilings, are elegantly decorated and furnished with dark wooden furniture and cupboards. The deluxe accommodation is spacious, bright, airy and offers guests up-to-date facilities and amenities. All the rooms are carpeted, decorated in soft pastel shades and have luxury fabric colour co-ordinated soft furnishings. On entering the room, the ample seating area has a sofabed with two end tables with oriental style lamps, an easy chair with foot rest and coffee table. There is a large business desk and chair and a tall dark wood Regency style cabinet housing the television. The marble bathroom has a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Langham Club Junior Suite	2	City	Extra large king-size bed As per the Langham Club Rooms with the added benefit of: More space All-in-one large living space with a lounge and private lobby Bedroom separated from lounge area by a floor-to-ceiling central partition with open areas on either side leading into the bedroom and bathroom areas Two televisions Double sink unit in bathroom	2 Adults and 1 child under twelve	56

Cranley Comment

The two Langham Club Junior Suites are sophisticated and spacious. The all-in-one large living space has a lounge and a private hallway. The bedroom area is separated from the lounge area by a floor-to-ceiling partition, giving immediate privacy in either area. Dark wooden tables, desks and cabinets help make the furniture in the room a distinguishing feature complimented by textured fabrics and decor with flowing drapes and soft furnishings in pastel golds. On entering the room there is a parquet floored private lobby area housing a desk and chair and a cabinet with the mini bar. This leads directly into the carpeted lounge area with a sofa, two easy chairs, and a coffee table. There is a cabinet with a television on top and a feature of the room is the fireplace with a large mirror above. The bedroom has an extra large king-size bed, a television on top of a cabinet directly opposite the bed and two wooden doored closets. The large marble bathroom has a separate shower and a double sink unit.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Premium Suites	5	City	Extra large king-size bed As per the Langham Club Junior Suites with the added benefit of: Suites are located in the corners of the building Separate living room Two bathrooms, one with shower, one with bath Upgraded bathroom amenities Separate shower cubicle Dressing area Small dining table and two chairs Guests can enjoy the Langham Club facilities which include: Complimentary breakfast, traditional afternoon tea, drinks and snacks throughout the day available in both Club Lounges.	2 Adults and 2 children under 12 or 3 Adults & 1 children under twelve	From 51

Cranley Comment

Premium Suites may vary slightly in size because of the style and age of the hotel building. Premium Suites are located in the corners of the hotel building. The suites are made up of two combined rooms and offer luxurious comfortable space. The rooms are bright, airy, and spacious and are decorated in a mix of classical fabrics and furnishings in soft colourful co-ordinating pastel tones all of which provide a tranquil environment. The suites have two separate entrances, one into the lounge and the other leading into the bedroom dressing area. The lounge has a large business desk and chair, a sofa and two easy chairs, one with a matching foot stool. There is a small circular dining table with two chairs and a large Regency style television cabinet housing the television and Bose system. The bedroom has decorative ceiling drapes over the bed and a large wall mirror opposite the bed. There is a small chest of drawers with a television on top of it. Off the bedroom is a dressing room area with closet space and the second entrance into the suite. The marble bathroom off the dressing area has a bath. The bathroom off the entrance hallway in the lounge has a shower.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Signature Suites	12	Portland Place	King-size beds As per the Premium Suites with the added benefit of: More space Master bedroom with seating area Unique design for each suite Views of Portland Place Tea and coffee making facilities in the lounge and bedroom	2 Adults and 2 children under twelve or 3 Adults and 1 child under twelve	From 55

Cranley Comment

Each Signature Suite is named after a famous personality that has stayed in it at some point in the Langham's legendary one hundred and forty year history. The suites are made up of two combined rooms. Each suite is a unique design, is decorated in pastel shades of gold and beige and has soft furnishings in rich colourful co-ordinating fabrics. On entering the carpeted lounge area, the room has a double sofa bed, two easy chairs, a coffee table and a desk and chair. There is a large Regency style cabinet housing a television and a Bose entertainment system. The small hallway off the lounge has a guest cloakroom and an area with tea and coffee making facilities. A door from the lounge leads into the bedroom. The bedroom has a king-size bed, desk and chair, a double sofa and coffee table and a wooden unit with a television on top. There are further tea and coffee making facilities in the room. The marble bathroom has a shower over the bath. The bedroom has its own separate entrance.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Presidential Suite	1	City	King-size and twin bedded rooms As per the Signature Suites with the added benefit of: More space Two bedrooms Three televisions	4 Adults or 2 Adults and 2 children under twelve	90

Cranley Comment

Perfectly located in a quiet and discreet location of the hotel, this two bedroom suite offers extreme comfort and luxury. The suite has one king-size bedded room, one twin bedded room joined by a luxuriously furnished lounge. The suite is stylishly decorated and offers modern up-to-date amenities and facilities.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Infinity Suite	1	City	The Infinity Suite has the following facilities: Drawing room overlooking All Souls Church Chromatherapy infinity bath Master bedroom with four poster bed Second bedroom with two queen-size beds Two bathrooms Two dressing rooms off master bedroom Entrance hall with cloakroom Kitchen entertaining 72 inch flat screen television in drawing room and master bedroom Bose sound system in both suite bedrooms CCTV cameras and entry controls Large selection of adjacent suites and rooms Quiet secluded part of the hotel Exceptionally high ceiling throughout	2 Adults and 1 child under twelve or 3 Adults	236

Cranley Comment

The Infinity Suite is amongst the very best in London. The two hundred and thirty-six square metres of opulence and luxury combine to make the suite one of the most sought after hotel rooms in the capital. This extraordinarily large suite has a private entrance lobby, a vast drawing room with state-of-the-art technology and a dining table seating six people. The master bedroom has an elegant four poster bed, sumptuous bathroom and two dressing rooms. There is a second guest room and bathroom, a pantry kitchen where the Langham Host will oversee all the guests' entertainment and catering needs. The magnificent "Infinity Bath" provides the sublime relaxation of a spa in your own room. More than a just a jacuzzi, the Infinity Bath cleanses and revitalises, harnessing the powerful effects of colours on mood to provide the ultimate chromatherapy experience.

Restaurants & Cafés

Number of Restaurants

The Landau

Restaurant Type	Contemporary European
Restaurant Capacity	100
Opening Times	Breakfast Monday to Friday 07:00 to 10:30 Saturday & Sunday 07:00 to 11:00 Lunch Monday to Sunday 12:30 to 14:30 Afternoon Tea Monday to Sunday 15:00 to 17:00 Dinner Monday to Saturday 17:30 to 23:00 Sunday 17:30 to 22:00
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Children’s Facilities	Children are welcome but must be accompanied by an adult. Children's menu available. High chairs available.
Breakfast Options	The Landau Continental The Landau English Breakfast A La Carte Breakfast

Cranley Comment

The Landau Restaurant opened its doors in the autumn of 2007 and concludes the first phase of a major refurbishment programme in the Langham Hotel. The chic restaurant, with a brand new street entrance on Portland Place, echoes the feel of Artesian (the Langham’s new cocktail bar) with its contemporary Oriental design. The restaurant interior has gilded wall panelling, antique brass chandeliers, silk Chinoiserie screens, timbered flooring and colour co-ordinating furnishings in shades of pale gold, jade green and pastel blue. A special feature of Landau’s is a wine vault which links the entrance lobby to the dining room. The restaurant has two private dining tables housed within circular screened recesses off the main room. The Postillion is a private dining room within Landau’s and can seat up to 16 people. The Landau menu offers guests contemporary European cuisine using the best of British ingredients with dishes including poached Scottish Lobster, crépes, bacon and butter onions, cannelloni of Golden Cross goats’ cheese with basil, pine nuts and a burnt red pepper consommé. The restaurant is open for breakfast, lunch, afternoon tea and dinner with a variety of menu options including a theatre menu.

Bars

Number of Bars

Artesian

Bar Type	Cocktail Bar
Bar Capacity	60
Opening Times	Monday to Friday 07:30 to 02:00 Saturday 08:00 to 02:00 Sunday 08:00 to 24:00
Dress Codes	Smart/casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Admissions Policy	Children are welcome in the bar until 20:00

Cranley Comment

Artesian is the Langham Hotel's newest chic cocktail bar which opened in early 2007. The bar is decorated with dramatic ornate wall panelling which is inset with silver-leaf bevelled mirrors. The eye catching bar is the focal point of the room and stands as an intricately carved altar piece giving an oriental feel to the bar. The Artesian offers a creative breakfast menu, contemporary afternoon tea as well as delicious light snacks throughout the day. Artesian is named after the three hundred and sixty foot deep artesian well under the hotel. The bar offers a list of cocktails and specializes in exclusive rum cocktails with over fifty types of rum available.

Business & Event Facilities

Wireless Internet

Wi-fi available in public areas at a cost of £5.00 per hour.
Wi-fi is also available in all meeting and function rooms and is chargeable.

In-Room Services

Desk and chair
High speed cable Internet access in all rooms at a cost of £20.00 for twenty-four hours.

Business Centre

The Langham Hotel has two business facilities:

Club Lounge
Two computer terminals with Internet access in a semi enclosed area.

Main Business Centre
The business centre is located off the main hotel lobby and is in a small room overlooking the street. The centre has a reception desk which is staffed six days a week and four workstations partly screened for privacy. For meeting space the hotel has additional meeting rooms. In the Club Lounge are two computer terminals with complimentary Internet access for guests entitled to use those facilities. The business centre is open twenty-four hours a day with the reception open from 08.30 to 17.00 Monday to Friday. At other times the front desk can provide cover for business services.

Meetings & Events

The Langham Hotel has thirteen flexible meeting spaces that are perfectly equipped for conferences, smaller meetings, parties, weddings and private functions.

The Grand Ballroom size is 360 square metres with a ceiling height of 6 metres and can be configured banquet style 300, boardroom 100, U-shape 90, classroom 200, theatre 400, reception 450 and cabaret 120.

The Ambassador room size is 57 square metres with a ceiling height of 2.5 metres and can be configured banquet style 40, boardroom 20, U-shape 22, classroom 21, theatre 45, reception 60 and cabaret 18.

Portland Suite size is 130 square metres with a ceiling height of 2.4 metres and can be configured banquet style 110, boardroom 60, U-shape 45, classroom 60, theatre 75, reception 150 and cabaret 60.

The Portland Suite can be divided into three separate rooms:
Portland 1 Room size is 28 square metres with a ceiling height of 2.4 metres and can be configured banquet style 12, boardroom 12, U-shape 10, classroom 10, theatre 15, reception 20.

Portland 2 Room size is 65 square metres with a ceiling height of 2.4 metres and can be configured banquet style 60, boardroom 28, U-shape 30, classroom 30, theatre 60, reception 100 and cabaret 24.

Portland 3 Room size is 37 square metres with a ceiling height of 2.4 metres and can be configured banquet style 24, boardroom 14, U-shape 15, classroom 20, theatre 30, reception 40 and cabaret 16.

Mansfield Room size is 44 square metres with a ceiling height of 2.4 metres and can be configured boardroom style 16 and U-shape 12.

The Cumberland Room size is 22.5 square metres with a ceiling height of 2.4 metres and can be configured banquet style 12, boardroom 10, U-shape 6, theatre 12 and reception 22.

The Wimpole Room size is 61 square metres with a ceiling height of 2.4 metres and can be configured banquet style 36, boardroom 20, u-shape 18, classroom 28, theatre 40, reception 50 and cabaret 18.

The Chandos Room size is 20 square metres with a ceiling height of 2.4 metres and can be configured banquet style 10, boardroom 10, U-shape 6, classroom 6, theatre 12 and reception 20.

The Regent Room size is 61 square metres with a ceiling height of 2.4 metres and can be configured banquet style 40, boardroom 20, U-shape 18, classroom 28, theatre 45, reception 50 and cabaret 18.

The Morimer Room size is 20 square metres with a ceiling height of 2.4 metres and can be configured banquet style 6 and boardroom 6.

The Welbeck Room size is 52 square metres with a ceiling height of 2.4 metres and can be configured banquet style 40, boardroom 20, u-shape 18, classroom 24, theatre 45, reception 50 and cabaret 18.

The Ambassador room size is 57 square metres with a ceiling height of 2.5 metres and can be configured U-shape 18, classroom 24, theatre 40, reception 50 and cabaret 21.

The Portland Suite room size 130 square metres with a ceiling height of 2.4 metres and can be configured U-shape 50, classroom 72, theatre 100, reception 150 and cabaret.

Cranley Comment

The Langham Hotel has thirteen flexible meeting spaces with an entire floor dedicated to meeting and banqueting rooms. The conference rooms offer flexibility and a variety of breakout and configuration options. The rooms are perfectly equipped to host large conferences, residential events, meetings, presentations, banquets, weddings and private functions. The rooms combine impressive furnishings and decor with sophisticated state-of-the-art business technology and offer full catering and banqueting facilities. The opulent historic Grand Ballroom is a perfect wedding and conference venue. All meeting rooms feature wireless and broadband internet access.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

Babysitting is available on request with a few hours notice required and is chargeable. Babysitters are fully trained and from an external company.

Cranley Comment

The hotel offers a roll away bed for children under twelve staying in guestrooms with their parents at a charge of £70.00 per night. There is no charge for a baby cot. Children under the age of sixteen using the Spa swimming pool and facilities must be supervised by an adult.

Pools

Indoor Pool

Opening Times	Monday to Friday 06:30 to 22:00 Saturday and Sunday 08:00 to 20:00
Temperature	Temperature controlled at 26 degrees celcius
Depths	Standard depth of 1.2 metres
Size	16 metres x 4 metres

Facilities	Showers Towels Changing facilities Jacuzzi Solarium
Safety	No lifeguards Children under the age of sixteen must be supervised by an adult.

Cranley Comment

The pool is located in what was originally the bank vault on the lower level and is accessed via either a staircase or a lift. The pool itself is temperature controlled and long and narrow making it ideal for lengths and exercise. On the level above the pool is a jacuzzi, solarium and relaxation area as well as the changing facilities for ladies and gentlemen with their own saunas and steam rooms. Also located in the complex is the gym and Spa.

Sports & Gym

Gym & Health Club

Opening Times	Monday to Friday 06:30 to 22:00, Saturday and Sunday 08:00 to 20:00
Description	The gym has a range of Technogym equipment with individual television screens on the cardiovascular equipment. The equipment includes: 5 Treadmills 2 Steppers 2 Bikes 2 Recline bikes 2 Cross trainers 2 Rowing machines 6 Resistance machines Free weights In addition there is: Personal training Fitness assessments Changing facilities with grooming products Complimentary towels Sauna and Steam rooms in the men’s and ladies' changing rooms. Three wall mounted plasma television screens
Size	14 metres x 14 metres

Cranley Comment

The gym is located on the lower level in an internal room. It is open to both hotel guests and external members and has a range of the latest Technogym equipment with individual screens on the cardiovascular machines and three wall mounted plasma television screens connected to earphones which are provided by the gym. Fitness instructors are on hand to provide personal training (at a charge) as well as fitness assessments. Next to the gym is a small relaxation area and the changing rooms which have their own sauna and steam rooms. On the lower level is the hotel's swimming pool and jacuzzi. The gym has ample capacity although the busier times are at lunchtime and early evening where the external members tend to use the gym.

Golf

Stoke Park

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.

Location	39 kms
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

The Grove

Description

The Grove golf course in Hertfordshire, is widely regarded as one of the finest new golf courses in Europe and recently hosted the World Golf Championships, American Express Championship 2007. 'The Grove is a 7,152 yard par 72 championship golf course, located just outside London, designed by the distinguished American architect Kyle Philips and is playable all year round. Built to USGA specification, with the latest A4 creeping bent grass for firm, fast putting surfaces. Following the slopes, ridges and mounds of the natural landscape the course also includes a continuous hidden cart path around all 18 holes, full length driving range, practice area and putting green. Visitors should note that metal spikes are not allowed.

Green fees range from £105 to £165 depending on the seasons.

Location	47 kms
Holes	18
Length/Par	7,152 Par 72

Facilities

PGA Tuition
Practice Range
Restaurant

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	42 kilometres
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Spa

Cranley Comment

There is no Spa at the hotel.

Special Needs

Communal Areas

The lobby area is accessible via a street level entrance at the side of the hotel on the lower ground level and then by taking an elevator to the lobby area.

Rooms & Bathrooms

The hotel has an Executive and Superior Room available for guests with special needs. The rooms have wide entrance doors enabling wheelchair access. The bathroom is equipped with both toilet and bath handrails. There is no separate shower facility, just a shower over the normal size bath. Clothes hanging areas have no lower rails. There are no interconnecting rooms.

Restaurants & Catering

The restaurant and bar areas are accessible by wheelchair.

Cranley Comment

The Langham Hotel complies with the Disability Discrimination Act (DDA). The hotel has a loop system for visually and hearing impaired guests. There is good access throughout the hotel but limited in-room amenities for special needs guests.

Environment

Measures

Recycling
Community Service
Water Saving

Cranley Comment

The hotel embraces the principles of Reduce, Reuse and Recycle in their waste management programme with the intention of reducing the consumption of materials and minimising waste. Specific policies include:

- investigating and implementing energy saving procedures
- working with suppliers to ensure environmental standards
- having environmental issues and targets in employee induction and training
- environmental audits

Guests have the choice of using towels more than once in order to save water and to be able to recycle their waste.

The hotel supports the Princess Royal Trust for Carers by asking guests to donate £1.00 which is added to the guest's hotel bill. The Trust supports carers across the UK through a national network of one hundred and thirty-three independently managed carers' centres. A carer is someone who, without payment, helps and supports a relative, friend or neighbour who couldn't manage otherwise. This could be due to age, illness, frailty, disability or addiction.

The Langham, London, Report Details

First review July 2007
Restaurant name and description changed December 2007

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