Millennium Hotel London Mayfair, London

The Cranley Report®: Millennium Hotel London Mayfair

Millennium Hotel London Mayfair, London

Hotel Address

44 Grosvenor Square,
London,
WIK 2HP

Cranley Rating

Millennium Hotel Mayfair

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Hotel Summary

Category

Hotel

Hotel Opened

1800

Cranley Summary

The Millennium Hotel London Mayfair is situated in the heart of fashionable Mayfair, one of London’s most exclusive locations. Overlooking Grosvenor Square, the hotel is a short walk from the wide open spaces of Hyde Park and Kensington Gardens. Within easy walking distance are the shops of Oxford and Bond Street, restaurants, and the night life of Soho. Victoria and Paddington train stations are ten minutes by taxi whilst the closest underground stations, Bond Street and Green Park, are within a 10 minute walk. The central location of the hotel makes it a base for exploring all London has to offer. The 348 air-conditioned guestrooms and suites have views of either Grosvenor Square or the surrounding streets of the hotel. The rooms are decorated and furnished to a high standard in a classical English style, have modern up-to-date amenities and all have ensuite marble bathrooms. The hotel has three eating establishments including celebrity chef Brian Turner’s signature restaurant, "Brian Turner Mayfair", Shogun Japanese restaurant and the Mayfair Lounge. The hotel has a large ballroom and a number of function rooms offering state-of-the-art conference and banqueting facilities. There is a fully equipped gym available to all guests.

Hotel Location & Layout

Location Description

The Millennium Hotel London Mayfair overlooks London's second largest square, Grosvenor Square, and is located in the heart of the fashionable Mayfair district. Within easy walking distance of just a few minutes are the shopping areas of Oxford Street and the boutiques and jewellery shops of Bond Street. The wide open spaces of Hyde Park, one of London's most popular parks with the Serpentine Lake, Kensington Gardens, Green Park and St. James' Park are nearby, offering relaxation or exercise. The closest railway stations are Victoria and Paddington, and the nearest underground stations are Bond Street, a five minute walk, and Green Park, an eight minute walk. The hotel, with its central location, is a base for exploring all London has to offer.

Airports
Distance	16.6 km
Airport Transfers	By car/taxi a driving time of approximately 46 minutes.

Cities and Sights
Distance	1.9 km
City/Sight Transfers	By car/taxi a driving time of approximately 7 minutes.

Layout Description

The hotel's graceful building, with its Georgian facade, was built in the 19th Century as a private residence. There are two entrances into the hotel, the front one on Grosvenor Park side and the rear entrance on Adam's Row, both of which lead into the main reception area. The Adam's Row side has a separate entrance into the Ballroom and a separate entrance into Shogun Japanese Restaurant. The reception and concierge desks run along the length of the lobby on the Grosvenor Park side. Located just off the lobby are the Brian Turner Mayfair Restaurant, the Turner Bar, the Mayfair Lounge and the Mayfair Lounge Terrace. The Business Centre is also on the ground floor as are a number of the function rooms. Three elevators are located at the far end of the lobby at the Grosvenor Park entrance area and serve all floors. The Gym is located on the 4th floor and the Club Lounge and Boardrooms are located on the 7th floor.

Lobby & Guest Relations

Open Hours	24 Hours
Languages Spoken	Multi-lingual including English, German, French, Spanish, Portuguese, Mongolian, Arabic and Lithuanian.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	All major currencies exchanged. Available 24 hours.
Taxis Arranged	Taxi rank outside the hotel.
Tours Arranged	The Concierge offers guests tourist attraction information, tickets and personal tour itineraries for in and around London.

Guest Relations	Standard services
Concierge Services	Car Hire Airport pickups (chargeable) Restaurant reservations Theatre, opera and ballet tickets Sightseeing tours Packaging services Chauffeur driven cars and limousines Cinema details Courier services Flight reconfirmation Florist Golf
Medical Facilities	There is a 24 hour doctor-on-call service which is arranged through the Concierge. Typical response times of 30 minutes according to the hotel.
Parking	The hotel does not have its own parking facilities. However, there is NCP car parking under the hotel for 170 cars at a charge of £42 for 24 hours, £31.60 for 6 hours, £22.80 for 4 hours and £11.40 for 2 hours. Motorcycle charges are £3.00 per 24 hours parking.

Cranley Comment

The hotel's Grosvenor Square front entrance and Adam's Row rear entrance both lead directly into the lobby on the ground floor level. Entering the lobby through glass circular doors at both entrances, steps lead down into the reception area. The reception and concierge desks are located along the length of the Grosvenor Square side of the building. The lobby, with its black marble floor, ornate ceiling and gold coloured pillars, is decorated in soft pale tones and furnished with leather sofas and chairs. There are three elevators serving all floors at the Grosvenor Square entrance end with the Business Centre and several of the function rooms at this end too. Located at the other end of the lobby is the Brian Turner Mayfair Restaurant, Turner Bar, Mayfair Lounge and Mayfair Lounge Terrace.

Shops & Amenities

Cranley Comment

There are no shops in the hotel. In close proximity, and in the same block as the hotel, are antique shops, an off-licence and a convenience store selling groceries, papers and sundry items. Within a few minutes walk of the hotel are the shops of Oxford Street and Bond Street.

Rooms, Suites & Villas

Number of Floors	7
Total Rooms	348
Elevators	3
Rooms per Elevator	116
Total Staff	250
Staff per Room	0.7

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Check-out time is 12:00. Guests requiring rooms after this time need to contact reception. Later check-out is subject to availability. The hotel charges £20 per hour up to 18:00 and thereafter an additional night's charge will be made.
Smoking Rooms	The hotel is non-smoking
Room Service	There is a 24 hour room service available which includes a children's menu and a Halal Middle Eastern menu.
Laundry Service	Laundry and Dry Cleaning collected before 10:00 will be returned the same day. Laundry and Dry Cleaning collected after 10:00 and before 13:00 and returned the same day is subject to an extra charge of 50%. Laundry and Dry Cleaning service is available Monday to Saturday from 06:00 to 13:00 and on Sunday from 07:00 to 12:00. Laundry and Dry Cleaning on Saturday and Sunday is subject to an extra charge of 25%. Pressing service is available Monday to Saturday from 06:30 to 21:00 and on Sunday from 07:00 to 21:00. Saturday and Sunday pressing is subject to an extra charge of 25%.

Club or Executive Facilities

The Hotel has Club Room and Club Lounge facilities. The Club Lounge is located on the 7th floor and is open from 07:00 to 21:00 and offers guests staying in a Club Room the following complimentary benefits in the Club Lounge:

Continental breakfast served in the Club Lounge from 07:00 to 10:00.
Beverages and pastries served throughout the day.
Champagne and canapes available from 18:00.
Use of high speed Internet via a terminal in the Club Lounge.
Selection of international newspapers.
Shower and dressing room for early arrivals.
Use of interview rooms (subject to availability).
One suit pressing during stay.

Activities available in the Club Lounge range from board games and relaxing music to satellite TV.

Cranley Comment

The Millennium Hotel London Mayfair has a wide range of accommodation with 348 air-conditioned rooms and suites, all with ensuite marble bathrooms. On each guestroom level, the large lift lobby areas have wooden floors with a central feature of a circular walnut table decorated with a bowl of flowers. The traditional and stylish rooms feature high ceilings and are decorated and furnished in a classical English style. The rooms are in soft pastel tones of golds and beige and have colour coordinating soft furnishings. All the guestrooms are well appointed, feature modern up-to-date amenities and have views over Grosvenor Square or the city. One child under 12 years of age can stay free in their parent's guestroom.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Classic	209	25 Grosvenor Square 184 City	King or twin beds available Climate control Direct dial telephone Wake up service High speed Internet access (chargeable) International power sockets Safety deposit box Trouser press Satellite TV - video channels (chargeable) Selection of games on Interactive TV (chargeable) In room movie channels Iron/ironing board Tea/Coffee making facilities Hairdryer Ensuite bathroom Bathrobes Toiletries Computer modem point Mini bar Voicemail 24 hour room service including a children's menu and a Halal Middle Eastern menu	2 Adults and 1 child under 12 years of age	Average 25

Cranley Comment

Classic rooms may very slightly in size because of the style and age of the hotel's building. The rooms are approached along bright, airy carpeted corridors and enter into a small hall which houses a closet area (containing a safe) on one side and an ensuite bathroom on the other. The rooms have high ceilings and large windows making them bright and airy. All the guestrooms are carpeted and decorated in soft pastel tones of golds and beige and have colour coordinating soft furnishings. The furniture is of Regency style. Each room has either a king-size or twin beds, a desk with a mirror over, a table and two chairs, TV cabinet (also housing the mini bar) and a further cabinet with tea and coffee making facilities. The ensuite bathroom has a shower over the bath.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	126	44 Grosvenor Square 82 City	King size or large size twin beds available As per the Classic Rooms with the added benefit of more space	3 Adults and 1 child under 12 years of age	Average 36

Cranley Comment

Deluxe rooms may vary in size because of he style and age of the hotel's building. Deluxe Rooms are decorated and furnished in the same way as Classic Rooms but are larger. The rooms have either king-size or large twin beds.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Suites	13	5 Grosvenor Square 8 City	Suites have an extra large king size bed As per the Deluxe Rooms with the added benefit of: Extra large king-size bed Separate Lounge Larger bathroom with separate shower Dressing room Guest cloakroom	3 adults and 1 child under 12 years age	Average 54

Cranley Comment

Suites may vary slightly in size because of the age of the hotel's building. On entering the Suite, there is a hallway with a guest cloakroom and a closet area. Directly ahead and through a door is a separate lounge which is decorated in pastel tones of golds and beige and furnished in Regency style. The tall TV cabinet houses the mini bar in the lower section. There is a desk and chair, double sofa, easy chair with foot rest, coffee table and a cabinet with tea and coffee making facilities. A passageway from the hall leads to a separate entrance into the bedroom. All suites have an extra large king-size bed and are furnished with a large Regency style TV cabinet, desk and chair and lead through to a dressing room area with a closet and safe. The dressing room leads into a marble bathroom with a separate shower and bath.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Millennium Hotel London Mayfair caters for all tastes and occasions and has three eating establishments offering a wide range of traditional British and exotic fare in elegant surroundings. The Brian Turner Mayfair Restaurant and Mayfair Lounge are located off the lobby area on the ground floor at the Adam's Row entrance to the hotel. The Shogun Japanese Restaurant has its own entrance located outside the hotel at the Adam's Row hotel entrance. Breakfast is served in the Brian Turner Mayfair Restaurant and for Club guests, continental breakfast can be taken in the Club Lounge on the 7th floor.

Brian Turner Mayfair

Restaurant Type	Traditional British Cuisine
Restaurant Capacity	86
Opening Times	Breakfast 06:30 to 10:00 Monday to Friday Breakfast 07:00 to 10:30 Saturday and Sunday Lunch 12:00 to 14:30 Monday to Friday Dinner 18:30 to 22:30 Monday to Sunday
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Children’s Facilities	High chairs and children's menus are available.
Breakfast Options	Continental Full English Breakfast

Cranley Comment

Celebrity Chef, Brian Turner, manages his flagship restaurant at the Millennium Hotel London Mayfair. The stylish restaurant is located on the ground floor off the main hotel foyer and adjoining the restaurant is the Turner Bar. The restaurant offers guests dining in an intimate and relaxing atmosphere. A raised central area provides a focal point and during breakfast, the buffet is set up here. Design features include textured glass wall panels and a ‘wine alley’ display area leading to the Turner Bar. The menu includes many Brian Turner signature favourites and echoes traditional British cuisine, incorporating numerous UK organic and specialist suppliers.

Shogun

Restaurant Type	Authentic Japanese
Restaurant Capacity	50
Opening Times	Dinner 18:00 to 23:00 Tuesday to Sunday (closed Monday)
Dress Codes	Smart

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Children’s Facilities	No children's menu
Breakfast Options	N/A

Cranley Comment

The Shogun Restaurant has been open since 1981. It has built a reputation as one of the most consistently excellent Japanese restaurants in London. The restaurant is located on the Adam's Row side of the hotel and has its own entrance. Stairs lead down to the restaurant which resembles a "stone like cavern" with its arched stone ceilings and stone flag floors. The restaurant is decorated with kimonos, various artefacts and oriental screens on the walls. The menu features a wide range of authentic Japanese cuisine to suit just about any palate, from grilled teriyaki to hand-rolled sushi.

Mayfair Lounge

Restaurant Type	Classic
Restaurant Capacity	60 Inside 40 Outdoor Terrace 20
Opening Times	11:30 to 02:00 Afternoon Tea 15:00 to 17:30 every day.
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking
Children’s Facilities	Children's menu available High chairs available
Breakfast Options	No

Cranley Comment