London Marriott Grosvenor Square, London

The Cranley Report

London Marriott Grosvenor Square

London Marriott Grosvenor Square, London

Hotel Address

London Marriott Grosvenor Square
Grosvenor Square
London W1K 6JP
England

Cranley Rating

London Marriott Grosvenor Square

Photo 1 of 26. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	2008: Outstanding London Chef, Jason Atherton, London Restaurant Awards 2008: Great British Menu winner - Jason Atherton 2007: Best Breakthrough Restaurant at the S. Pellegrino World's 50 Best Restaurant Awards organised by Restaurant Magazine 2007 2006: Michelin Guide 1 star rating 2006: Best Kitchen – Tatler Restaurant Awards 2005: Best New Restaurant – Time Out Eating and Drinking Awards

Hotel Opened

The London Marriott Grosvenor Square opened its doors for the first time in 1998. (It occupies a building dating back from Georgian times and was converted into a hotel in 1964).

Refurbishment

2008
Gordon Ramsay's maze Grill opened in May.
Three new private dining rooms (Gordon Ramsay catering)
The Mayfair Suite - a new meeting space, is currently under construction on the lower ground floor and due to be completed by the end of 2008

2007/08
1st floor - became a dedicated 'Club Floor'
New Fitness Centre, new Club Lounge (both now on the lower ground floor). Ongoing refurbishment of guest rooms.

2005
Guest rooms, maze Restaurant and lobby (£14 million)

Cranley Summary

The London Marriott Grosvenor Square is located on the northern side of Grosvenor Square in a striking red brick neo Georgian building which was originally built as a large majestic town house. It overlooks Grosvenor Square which is home to a statue of President Roosevelt and a 9/11 memorial. Grosvenor Square is located in the heart of the central London district of Mayfair and is only a short stroll away from Oxford Street with its vast choice of retail outlets, Bond Street, Hyde Park and Park Lane. The interior of the hotel has an historic ambience; the lobby is decorated in an art deco style with a black and white marble floor and tall cream and brown pillars. Many of the 237 guest rooms have been refurbished during the past 18 months and all benefit from high ceilings and rich fabrics. Dining options include Gordon Ramsay's Michelin-starred restaurant and bar 'maze' and in May 2008, the hotel opened its latest restaurant - 'maze Grill' where guests may enjoy breakfast, lunch and dinner. The Club Lounge serves complimentary breakfast, snacks, cocktails and soft drinks for guests who are accommodated in Superior rooms and above. Guests can enjoy the use of two computers in the new Business Centre although internet access is chargeable. Conference facilities include The Westminster Suite Ballroom in additon to a selection of further event spaces. The Elizabeth Arden Red Door Spa can be found just a short stroll away and guests staying at the London Marriott Grosvenor Square may use the spa facilities at a discounted rate.

Hotel Location & Layout

Location Description

The London Marriott Grosvenor Square is located in the exclusive Mayfair district of central London. Situated on the northern side of Grosvenor Square, the hotel enjoys views over the small public park in the centre of the square, other neo Georgian style town houses and the American Embassy. In the streets leading from Grosvenor Square and on Duke Street where the hotel's entrance is located, a number of restaurants, small shops, wine bars and pubs can be found. Oxford Street and Selfridges department store are within two minutes walk, whilst Park Lane, Hyde Park and fashionable Bond Street are only a short stroll away. The nearest London Underground station is Bond Street Station which is serviced by the Central and Jubilee lines.

Airports
Distance	16 km
Airport Transfers	Chargeable taxi and limousine service available.

Cities and Sights
Distance	0 km
City/Sight Transfers	Taxis available. Buses & Underground easily accessible. Many shops and sights are within walking distance.

Layout Description

The hotel is rectangular in shape with the majority of the rooms overlooking Grosvenor Square or the streets surrounding it. The entrance to the hotel is on Duke Street where there is a small driveway which can accommodate four to five cars at a time for pick up/drop off only as no parking is allowed in this area. Entry into the hotel is through double glass doors which takes you directly into the lobby area. From the lobby, the Guest Relations desk is on the right, a few steps up to an independent mezzanine level leads to two private dining rooms and a few steps down to a slightly lower level leads to a further private dining room. None of these three dining rooms have disabled access. Access to the Ballroom can be found either side of the lobby seating area down a few steps. To the left, there are three "island" desks, the first is the Concierge, the second and third are for checking in/out with Reception. At the far end of the lobby, stairs lead to a mezzanine level where Gordon Ramsay's newly opened maze Grill, can be found, with maze Restaurant & Bar beyond. At the base of the stairs to the left, there are disabled cloakroom facilities and a disabled lift which takes guests up to the mezzanine floor or down to the Whitehall Suite comprising four meeting rooms. To the right are the two lifts which take guests to all six floors and the new lower ground level. Guest rooms can be found on all six floors but the 1st floor is a dedicated 'Club Level' where some of the guest rooms have balconies and access to the 'Inner Courtyard' area. The new lower ground level is now home to the Club Lounge, Business Centre, Fitness Centre, cloakroom and toilet facilities for ladies', gents' and disabled guests.

Lobby & Guest Relations

Open Hours	24 hours.
Languages Spoken	English, Arabic, Chinese, French, German, Greek, Italian, Japanese, Spanish, most European languages, and several other languages spoken.
Payment Methods	All major international credit cards and cash accepted.
Foreign Exchange	24 hours. All major currencies exchanged. There is a limit imposed by the hotel per transaction. Exchange rates are commissionable.
Taxis Arranged	Street taxis can be arranged on request.
Tours Arranged	Tours and excursions can be arranged through the Concierge to: Buckingham Palace Hampton Court Kensington Palace Luxury River Thames Cruises Madame Tussauds St Paul’s Cathedral The London Dungeon The London Eye Tower of London Windsor Castle

Guest Relations	Standard service.
Concierge Services	The Concierge is on hand 24 hours a day and will assist guests with any arrangements including restaurant reservations, limousines, car rental, airport transfers, or organising tickets to the theatre, opera or ballet at any time during a guest's stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within one hour, according to the hotel.
Parking	There are no parking facilities at the London Marriott Grosvenor Square. Guests may park either on the street, at meters, or at the two chargeable NCP car parks close by. The London Marriott Grosvenor Square is within the 'London Congestion Charge' zone.

Cranley Comment

The art deco lobby area features black and white marble flooring and very high ceilings accentuated by a number of large columns. There is a welcoming gas fire and a selection of small tables with comfortable cream leather sofas and chairs which guests can use as a meeting point or just to relax. Guest Relations is located on the right whilst the Concierge desk is found to the left of the hotel's entrance with two further 'islands' for Reception. A range of meeting rooms including the ballroom are located slightly below ground floor level and can be accessed by a few steps giving the choice of two entrances. At the far end of the lobby, guests will find lifts to the right, disabled cloakroom facilities to the left as well as stairs leading up to maze Grill, maze Restaurant and maze Bar on the mezzanine level. There is also a lift available for disabled use, to allow access up to the mezzanine level or down to the Whitehall Suite and further meeting rooms.

Shops & Amenities

Description

There are no shops or amenities within the London Marriott Grosvenor Square itself. Directly opposite the hotel there is a small shop, generally open from 07:00 to 23:00, selling a small selection of groceries, wines and newspapers.

Cranley Comment

There are no shops or amenities within the London Marriott Grosvenor Square itself. Directly opposite the entrance of the hotel on Duke Street there is a small shop selling a small selection of groceries, wines and newspapers. Proceeding up Duke Street towards Oxford Street, there are a number of small shops, coffee bars, a patisserie and a selection of 'chain' restaurants, mainly Italian. Oxford Street and its many department stores are found at the end of Duke Street, approximately two minutes walk away.

Rooms, Suites & Villas

Number of Floors	6
Total Rooms	237
Elevators	2
Rooms per Elevator	119
Total Staff	250
Staff per Room	1.1

Check-in Time	15:00 hours
Check-out Time	12:00 hours
Late Checkout	Late check out facilities are subject to availability. A charge may be incurred.
Smoking Rooms	The 6th floor is a dedicated smoking floor, with a selection of 22 guest rooms. Smoking is also permitted on the terrace area of the Balcony Suites located on the Club Level 1st floor.
Room Service	Full menu served 06:00 to 23:00. Light night menu served 23:00 to 06:00. All room service is now catered for by maze and maze Grill.
Laundry Service	Requests for laundry and dry cleaning handed in before 09:00 will be returned on the same day, seven days a week. Pressing is available between 07:00 to 22:30, seven days a week. Minor alterations can be carried out between Monday and Friday.
Unique Features	A unique feature in the new Balcony Suites on the Club Level floor is the sliding door between part of the en-suite and the bedroom. The sliding door pulls back to reveal the Grecian style bath within the en-suite, creating an open plan effect enabling guests to enjoy a luxurious bubble bath whilst watching television!

Club or Executive Facilities

The new Club Lounge is now located on the lower ground floor next door to the Business Centre and can be accessed by stairs from the lobby or one of the two guest lifts from any floor. The Club Lounge is open from 06:00 to 24:00 Monday to Sunday and is available to guests staying in Superior rooms and above by using their guest room key card. The Club Lounge is spacious and comfortable, furnished with a selection of fabric covered couches, leather lounge chairs, cream leather alcove seating for groups of 8 to 10 and a range of low level coffee tables. A computer is available with complimentary WiFi connectivity as well as a selection of books and daily newspapers. Complimentary facilities are available as follows:

Breakfast buffet - 06:30 to 10:30 Monday to Friday. 07:00 to 11:00 Saturday and Sunday
Snacks - 11:00 to 17:30 daily
Evening canapes - 17:30 to 19:30 daily
Cocktails - 17:30 to 21:30 daily
Desserts - 19:30 to 21:30 daily

Children under 16 years of age must be accompanied by an adult when using the Club Lounge.

Cranley Comment

The guest rooms at the London Marriott Grosvenor Square all benefit from high ceilings and many of the rooms overlooking Grosvenor Square and Duke Street have the added benefit of floor-to-ceiling windows. The majority of the Standard Deluxe rooms, Grosvenor Square rooms, Superior rooms and One Bedroom Suites have recently been refurbished, are bright and spacious and are decorated in tones of gold, yellow and royal blue. The remaining guestrooms are more classic in appearance. The new 'Club Level' rooms on the dedicated 'Club Floor' are of a contemporary style with hardwood floors, modern four poster beds, flat screen televisions, Bose sound systems and modern 'Living Flame' fires. There are two ice machines located on each of the six guest floors.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Standard Deluxe	104	44 Duke Street 24 George Yard 32 Inner Courtyard 4 North Garden	Electronic locking system Viewfinder spy hole Individually controlled air-conditioning Work space/desk WiFi (chargeable) Television Pay per view movie channels Radio/alarm Energy saving lights UK and International sockets Interconnecting rooms Safe Minibar Iron and ironing board Umbrella Tea and coffee making facilities En-suite bathroom Bath tub with fitted shower Bathrobes Slippers Shaving point Hairdryer Bathroom scale Sewing kits Luxury aromatherapy toiletries	2 adults and 1 child under 12	26

Cranley Comment

The Standard Deluxe rooms at the London Marriott Grosvenor Square, although amongst the smallest within the hotel, are of a good size. All the Standard Deluxe rooms benefit from high ceilings and the rooms located on the street side of the building additionally benefit from floor-to-ceiling windows which allows for plenty of natural light. Inner courtyard views overlook the hotel's 1st floor courtyard with its large planters and range of evergreen shrubs. The majority of the rooms have recently been refurbished and are decorated in tones of yellow, gold and royal blue, with the few remaining rooms decorated in a more classic style with tones of deep reds, greens and gold. Each room has a large television or a new flat screen television, a writing desk, chair and chargeable internet access via WiFi. The luxury duvets and pillows are allergy free. The majority of the bathrooms have a bath with a fitted shower over, basin, toilet and a range of luxury aromatherapy toiletries. Many of the rooms are interconnecting.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Grosvenor Square	46	Grosvenor Square	As for Standard Deluxe rooms with the added benefit of: All rooms have floor to ceiling windows All rooms have views over Grosvenor Square	2 adults and 1 child under 12	26

Cranley Comment

The Grosvenor Square rooms, as the name suggests, all have views overlooking Grosvenor Square with high ceilings and large floor to ceiling windows allowing an abundance of natural light. The majority of the rooms have been recently refurbished and are decorated in tones of yellow, gold and royal blue, with the remaining rooms decorated in a more classic style in tones of deep reds, greens and gold. Each room has a large television or a new flat screen television together with a writing desk and chair, UK and International sockets with chargeable internet access via WiFi. The luxury duvets and pillows are allergy free. The majority of the bathrooms have a bath with a fitted shower over, although a few bathrooms have the added benefit of a separate shower. All the bathrooms have bathrobes, slippers and luxury aromatherapy toiletries. Interconnecting rooms are available.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior	32	5 Grosvenor Square 8 George Yard 18 Inner Courtyard 1 North Garden	As for Standard Deluxe Rooms with the added benefit of: Extra space Seating area with sofa, two comfortable chairs and coffee table Bidet	2 adults and 1 child under 12	33

Cranley Comment

Superior rooms at the London Marriott Grosvenor Square are larger in size and benefit from having a seating area with a sofa, two comfortable chairs and a coffee table. The Superior rooms have a variety of views including Grosvenor Square. All the Superior rooms benefit from high ceilings and those located on the street side of the building additionally benefit from floor-to-ceiling windows which allows for plenty of natural light. The majority of the rooms have recently been refurbished and are decorated in tones of yellow, gold and royal blue with the few remaining rooms decorated in a more classic style in tones of deep reds, green and gold. Each room has a large television or a new flat screen television, a writing desk and chair, UK and International sockets and chargeable internet access via WiFi. The luxury duvets and pillows are allergy free. The majority of the bathrooms have a bath with a shower over, basin and bidet; a few of the Superior bathrooms have the added benefit of a separate shower. All the bathrooms have bathrobes, slippers, weighing scales and luxury aromatherapy toiletries. Many of the rooms are interconnecting.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom Suite	10	5 Grosvenor Square and Duke Street 5 Duke Street and George Yard	As for Superior rooms with the added benefit of: Extra space Double aspect views Entrance hall Separate lounge area Dining table with four chairs Guest cloakroom (in 2 of the suites only)	2 adults and 2 children under 12	53

Cranley Comment

One Bedroom Suites at the London Marriott Grosvenor Square have a separate living room comprising a comfortable seating area with a dining table and four chairs. The One Bedroom Suites are located in the corners of the hotel building and therefore offer double aspect views, with high ceilings and floor to ceiling windows allowing for plenty of natural light. The suites have recently been refurbished and are decorated in tones of yellow, gold and royal blue. Each suite has a large television or a new flat screen television, a writing desk and chair, UK and International sockets and chargeable internet access via WiFi. The luxury duvets and pillows are allergy free. The majority of the bathrooms have a bath with a shower over, basin and bidet, although a few of the suites have the added benefit of a separate shower. All the bathrooms have bathrobes, slippers and luxury Molton Brown toiletries. Many of the suites have interconnecting rooms.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Club Room	14	7 Duke Street 7 George Yard	Electronic locking system Viewfinder spy hole 3 pin square British sockets International sockets Work space/desk DDI Line Voice mail WiFi (chargeable) Security Chain Individually controlled air-conditioning Radio/alarm International Satellite TV Movie channels pay per view Bose sound system I-pod docking station Large flat screen television Infrared television/internet keyboard connection Free (local) daily newspapers Energy saving light bulbs Double closet Full length mirror Iron and ironing board Umbrella Large safe suitable for laptop Safety Deposit Boxes at Reception Electronic mini-bar Tea and coffee making facilities Turndown service Down duvet Hyper allergenic pillows Hairdryer En-suite bathroom Bathroom scale Separate rain shower Bathrobes Slippers Shaving/Make up mirror Shaving point Modern 'Four Poster' bed Luxury 'The White Company' toiletries	2 adults and 1 child under 12	26

Cranley Comment

New additions to the London Marriott Grosvenor Square are the contemporary Club Rooms, located on the 1st floor of the hotel - the dedicated 'Club Floor'. The Club Rooms have hardwood flooring, plain cream coloured walls and high ceilings. The beds are of a modern four poster design with a cream leather headboard and allergy free luxury duvet and pillows. There is a dark wood writing desk with leather chair, UK and International sockets with chargeable WiFi connectivity, an i-pod docking station with Bose sound system and a built-in flat screen television. The separate marble bathroom is partitioned off with frosted glass and although they do not have a bath, they each have a large 'Rain Shower' alongside a feature sink and a range of toiletries from The White Company.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior Club Room	19	9 Grosvenor Square 2 George Yard 7 Inner Courtyard 1 North Garden	As for Club Rooms with the added benefit of: Extra space Super King size bed 'Living Flame' fireplace (some rooms)	2 adults and 1 child under 12	33

Cranley Comment

Superior Club Rooms at the London Marriott Grosvenor Square are larger in size and benefit from a 'Super King' size bed. The rooms have large windows and many have views overlooking Grosvenor Square or the hotel's internal garden. All of these rooms are contemporary in design with hardwood flooring, modern four poster beds with cream leather headboard and allergy free luxury duvets and pillows, a work desk with leather chair and chargeable WiFi connectivity. Amenities also include an i-pod docking station with Bose sound system and a built-in flat screen television. The separate marble en-suite bathroom features a large 'Rain Shower' alongside a feature sink and a range of luxury toiletries from The White Company.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Balcony Suite	8	Inner Courtyard	As for Superior Club Rooms with the added benefit of: Extra space 'Living Flame' fireplace in all suites Seating area with chair and coffee table Long ottoman Deep 'Grecian' bath tub with hand held shower Bidet Terrace Terrace wicker table and chairs Additional outside 'Living Flame' fireplace	2 adults and 1 child under 12	42

Cranley Comment

Balcony Suites are another new addition at the London Marriott Grosvenor Square. All of these suites enjoy access to the hotel's private courtyard garden with their own individual terrace comprising a wicker table and chairs together with an additional 'Living Flame' fireplace. The contemporary designed suites feature a modern four poster bed with a cream leather headboard and allergy free luxury duvet and pillows. The dark wood work desk features UK and International sockets, chargeable WiFi connectivity and an i-pod docking station with Bose sound system. There is a seating area with a long ottoman, cream leather chair and a coffee table, alongside the built-in flat screen television with 'Living Flame' fireplace underneath which adds a cosiness to the room. The marble bathroom is partly partitioned by a sliding door creating an open plan effect, whereby the deep 'Grecian' bath with hand held shower becomes part of the bedroom enabling a luxury bubble bath whilst watching TV! The bathroom also features a large 'Rain Shower', feature sink, toilet and bidet as well as a range of luxury toiletries from The White Company.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Club Suite	4	2 Grosvenor Square 1 Duke Street 1 North Garden	As for the Superior Club Rooms with the added benefit of: Extra space Entrance hall Separate living space Dining table and 4 chairs Extra flat screen television	2 adults and 2 children under 12	53

Cranley Comment

There are 4 Club Suites located on the 1st floor Club Level of the London Marriott Grosvenor Square. The suites are of a generous size, luxuriously appointed with all the amenities of the Superior Club Rooms in addition to a separate partitioned area with a dining table, 4 chairs and an additional flat screen television. The suites are decorated in the same contemporary style as the other 'Club Level' rooms with hardwood flooring, modern four poster bed with cream leather headboard, 2 leather armchairs with coffee table and a work desk, chair and chargeable WiFi connectivity. The marble bathroom is located off the entrance hall and features a bath with fitted shower over, feature basin, toilet, bidet and a range of luxury toiletries from The White Company.

Restaurants & Cafés

Number of Restaurants

maze – Gordon Ramsay Michelin-starred restaurant

Restaurant Type	International
Restaurant Capacity	95
Opening Times	Lunch 12:00 to 14:30 Dinner 18:00 to 22:30 Booking highly recommended.
Dress Codes	Smart casual.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs available. Smaller adaptable portions available.
Breakfast Options	N/A

Cranley Comment

maze is a Michelin-starred Gordon Ramsay restaurant which is run under the expertise of Executive Chef Jason Atherton. It is located on the hotel's mezzanine level, overlooking Grosvenor Square and also has its own separate entrance facing the square. Opening in 2005, the decor is contemporary and was designed by David Rockwell with a large rosewood bar, comfortable seating areas with large leather couches and ottomans. The rosewood and beige leather colour scheme runs through to the dining area although guests may eat at the bar counter if they prefer. There is also a separate private dining area for 11 people which directly overlooks the kitchen and the very popular chef's table for 8 which is within the kitchen itself. Guests who dine at the chef's table enjoy a unique, interactive dining experience. The International menu with French and Asian influences is changed daily, incorporating the best ingredients for each season and includes a tasting menu and several speciality A la carte dishes, many cooked or finished in a charcoal grill, wood oven, or plancha. This contemporary award winning restaurant has a vibrant buzz and booking is highly recommended.

maze Grill

Restaurant Type	Bistro Grill
Restaurant Capacity	80
Opening Times	Breakfast 06:45 to 10:30 Monday to Sunday Lunch 12:00 to 14:30 Monday to Friday 12:00 to 16:00 Saturday and Sunday Dinner 18:00 to 22:00 Monday to Sunday Bookings highly recommended.
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	Children under 16 must be accompanied by an adult. High chairs available.
Breakfast Options	Continental A la carte Full English

Cranley Comment

The newly opened maze Grill is located on the mezzanine level of the hotel and can be accessed by stairs from the lobby or by the lift for disabled use, it also has a separate entrance from Grosvenor Square. maze Grill has views over Grosvenor Square and Duke Street and takes its inspiration from the informal New York style grill restaurants. There is a raised area at the far end of the restaurant which features a butcher's block table for up to 12 people where diners can enjoy the buzz and excitement of the open kitchen. There are also 3 private dining rooms located at the other end of the hotel lobby, The Hampton Room, Somerton Room and Dalby Room which can seat between 10 and 40 guests. maze Grill is a long room with a range of round dark wood tables and olive green alcove style seating along one side and a number of smaller round tables with beige and cream leather chairs on the opposite side. A long bar with bar stools and open glass shelving displaying a range of beverages is ideal for a pre dinner drink. Long windows with full length brown and beige drapes run along one side of the restaurant allowing plenty of natural light which adds to the modern relaxed yet vibrant atmosphere of maze Grill. The extensive A la carte menu offers a variety of dishes including lobster, chicken, lamb, and burgers. In addition, the wide selection of steaks include Wagyu '9th Grade' gold fillet steak and 25-day aged Hereford beef rib eye. A range of starters and tempting desserts complete the menu.

Bars

Number of Bars

maze Bar

Bar Type	Cocktail
Bar Capacity	30 total capacity in the bar area. A total of 14 people can be seated at any one time at the Food Counter.
Opening Times	Lunch 12:00 to 14:30 Dinner 18:00 to 22:30 Booking highly recommended for the Food Counter.
Dress Codes	Smart casual.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Admissions Policy	Children allowed under supervision in the lounge area and at the Food Counter.

Cranley Comment

The bar area at maze is a popular venue for guests to relax in a contemporary, upbeat atmosphere. Located at the entrance of the popular award winning maze restaurant on the mezzanine level of the hotel, it enjoys views over Grosvenor Square. Guests may either enjoy drinks and cocktails at the bar or in the lounge area which is decorated in keeping with the restaurant with cream leather sofas and bar stools with two long rosewood bars. Both of the bar areas are popular for drinks or a casual meal. On entering maze, the first bar is designated for serving drinks; the second is a Food Counter where a full maze menu is served in a relaxed, interactive, social atmosphere.

maze Grill Bar

Bar Type	Grill Bar
Bar Capacity	16 including 8 seated at the bar.
Opening Times	12:00 to 14:30 Monday to Friday 12:00 to 16:00 Saturday and Sunday 18:00 to 22:00 Monday to Sunday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Admissions Policy	Children allowed when accompanied by an adult.

Cranley Comment

maze Grill Bar is situated within maze Grill, to the right of the entrance. The long modern style bar has a light wood counter and a number of bar stools are available in addition to standing room. The back wall of the bar features open glass shelving displaying a range of spirits and liqueurs. A selection of aperitifs, wines, spirits and soft drinks are available before or after a meal whilst enjoying the vibrant buzz of maze Grill. The atmosphere in the bar is casual but with an air of sophistication, a perfect place to wind down and meet up with friends.

Business & Event Facilities

Wireless Internet

Lobby area
Meeting rooms
Business Centre
Guest rooms
Restaurants
Chargeable access card obtainable from the Concierge.

In-Room Services

WiFi connectivity
Chargeable access card obtainable from the Concierge.

Business Centre

The new Business Centre is now located on the lower ground floor, to the right of the Club Lounge and is open 24 hours a day. There are two computers, printing facilities, chargeable high speed WiFi internet connectivity and a selection of office supplies available to hotel guests. There are a range of services available by contacting guest services or Reception and include:

Fax
Photocopying
Printing/typing
Translation/transcription
Dictation
Binding
Courier
Notary
Secretarial

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)								Buffet (stand up)	Exhibition Stands
Westminster Suite Ballroom	763	35.5 x 21.5 x 3.9	1000	576	900	500	120	120	400	-	-
Belgrave Room	301	21.5 x 14.0 x 3.9	250	120	320	180	60	70	120	-	-
Chester Room	221	21.5 x 10.3 x 3.9	180	80	180	100	60	80	96	-	-
Eaton Room	236	21.5 x 11.0 x 3.9	200	80	180	100	60	80	96	-	-
Whitehall Suite	240	40.0 x 6.0 x 2.2	540	-	-	-	-	-	-	300	24
The Cavendish	46	8.5 x 5.5 x 2.2	70	-	60	34	18	24	30	60	6
The St James	46	8.5 x 5.5 x 2.2	50	-	36	24	20	50	20	26	5
The Hanover	63	11.5 x 5.5 x 2.2	80	-	54	36	26	-	30	50	7
The Square**	60	11.0 x 5.5 x 2.2	-	-	-	-	-	-	-	-	-

The London Marriott Grosvenor Square has seven meeting rooms, totalling 927 square metres of flexible space which can accommodate functions for 10 to 1000 guests. The meeting rooms are all located slightly below ground level but are easily accessible by the lift for disabled use or a short flight of stairs. The Westminster Suite/Ballroom has vehicle access directly into the suite, whilst the Whitehall Suite has an abundance of natural daylight with views over Grosvenor Square. All of the rooms are licensed for Civil weddings. High speed WiFi internet connectivity is available throughout as well as state-of-the-art audio visual and presentation technology. Creative catering is also available to suit all requirements. A new meeting space - the 'Mayfair Suite' will be selling from January 2009. It will seat 300 guests, theatre style, has natural daylight and can be split into four separate syndicate rooms.

Cranley Comment

The London Marriott Grosvenor Square has a range of large flexible event spaces covering a total of 927 square metres including the Westminster Suite/Ballroom which is one of the largest pillar free spaces in London. The ballroom can be subdivided into three smaller event spaces if required - Belgrave, Chester and Eaton Rooms, it is an ideal venue for any type of event and has vehicular access. The Whitehall Suite benefits from good natural light and is a combination of four event suites - The Cavendish, The St James, The Hanover and The Square. The rooms can be combined or used separately giving further configuration options making them perfect for training seminars, board meetings or exhibitions.**

** The Square cannot be hired as a meeting room on its own, only as part of the Whitehall Suite.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

There is a professional chargeable babysitting service available through an outside agency. Bookings are made through the Concierge and should be made 24 hours in advance.

Cranley Comment

The London Marriott Grosvenor Square hotel has no special facilities for children however it does welcome them to stay in the hotel. On arrival at the hotel, children are given a welcome bag of games and soft toys to enjoy during their stay. Children staying with parents in Superior rooms and above may use the Club Lounge where there is a 'Play Station' and a selection of games, however if they are under 16 they must be accompanied by an adult. The guest rooms and suites will accommodate an extra roll-out bed or cot which should be arranged through house keeping. Babysitting may be arranged through the Concierge and is chargeable. Both maze Restaurant and the newly opened maze Grill welcome children, high chairs are available but there is no separate children's menu.

Entertainment

Evening Activities

Cranley Comment

On Friday evenings guests are offered complimentary canapés which are served on a relaxed and informal basis in the lobby area.

Sports & Gym

Gym & Health Club

Opening Times	24 hours
Description	3 x treadmills 3 x ski machines 2 x bicycles 1 x raised bench A range of free weights Water machine Towels Area running maps
Size	40 sq metres

Cranley Comment

The new 'Fitness Centre' is located on the lower ground floor, it is open 24 hours, however it is unmanned. There is a good range of 'Technogym' equipment, free weights and area running maps are available. The left hand wall of the gym is fully mirrored and the floor is partially tiled. The room is bright and spacious although there are no windows and therefore no natural light. There are no changing facilities but towels are available and the lift enables guests to go directly to their room if they wish.

Land Sport

Description

Horse riding in Hyde Park.
Jogging in Hyde Park or Kensington Gardens.

Cranley Comment

There is a jogging track in Hyde Park which is approximately a five minute walk from the hotel. The Concierge can provide jogging route maps of the area. Horse riding is available in Hyde Park and needs to be booked in advance through the Concierge.

Golf

Brocket Hall

Description

Brocket Hall Golf Club is part of the splendid 543 acre Brocket Hall Estate and was designed from the first to offer some of the best golf in the United Kingdom. The two Championship standard courses, the Melbourne and the Palmerston, are each named after the 19th Century Prime Ministers to whom Brocket Hall was home. Both courses are set within the contours of the Estate and provide a challenging and varied game for golfers of all abilities.

The Par 72 Melbourne Course designed by Peter Allis is set in the picturesque parkland surrounding the Hall and provides a rigorous and challenging test of golf. In contrast, the par 73 Palmerston Course designed by Donald Steel is over 7,000 yards from the back tees. Donald has sculptured many beautiful holes playing through the ancient woodlands with some very undulating fairways.

Location	39 kilometres – approximately one hour in light traffic.
Holes	36 Melbourne and Palmerston
Length/Par	Melbourne Par 72. 6,616 yards. Palmerston Par 73, 7,080

Facilities

Two 18 hole courses
Nick Faldo Gold School
Practice Facilities
Pro shop
PGA qualified tuition

Stoke Park

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.

Location	39 kilometres – approximately one hour in light traffic.
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	41 kilometres – approximately one hour in light traffic.
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Spa

Name of Spa	Elizabeth Arden Red Door Spa
Opening Times	Monday 10:00 to 19:00. Tuesday 09:00 to 19:00. Wednesday, Thursday, Friday 09:00 to 20:00. Saturday 09:00 to 19:00. Sunday 10:00 to 18:00.

Facilities

The London Marriott Grosvenor Square is in partnership with an Elizabeth Arden Red Door Spa located at:
29 Davies Street
Mayfair
London
W1K 4LW

Cranley Comment

The Elizabeth Arden Red Door Spa is located on the corner of Grosvenor Street and Davies Street just a short stroll from the hotel. The Red Door Spa offers a range of skincare, waxing and body treatments, aqua therapy and a gentlemen’s barber service. Hotel guests receive a 20% discount on any hair and beauty single service at the Red Door Spa. This service cannot be included in the hotel bill and must be paid directly to the spa.

Special Needs

Communal Areas

Clear wheelchair access is available directly into the lobby and surrounding area. To the left, on entering the lobby, there is a large cloakroom facility for disabled use, with grab rails, low level basin and an emergency pull cord which is connected to Reception. Further along the lobby, disabled guests will find a lift which will take wheelchair users to the slightly lower ground level where the conference and events facilities can be found or to the mezzanine level where both maze restaurant and maze Grill are located. The hotel has its own wheelchair for emergency use and assistance can be provided. Assistance dogs are welcome within the hotel.

Rooms & Bathrooms

The London Marriott Grosvenor Square has five DDA (Disability Discrimination Act) compliant rooms with grab rails and panic cords connected directly to Reception. Bed risers are available from Reception. On the guestroom floors all the guest directions and room numbers have the added benefit of Braille instructions.

Restaurants & Catering

Wheelchair access is possible to all outlets within the hotel via a lift. However, the private dining rooms at the opposite end of the lobby are only accessible by stairs either up or down.

Cranley Comment

Wheelchair access within the London Marriott Grosvenor Square is generally good. There are five DDA compliant (Disability Discrimination Act) guest rooms in total. Partially sighted people will benefit from the Braille instructions on the room doors and guest corridors. The hotel has its own wheelchair for use in an emergency and assistance can be provided when necessary. Assistance dogs are welcome.

Environment

Measures

Recycling
Energy Saving
Community Service
Environmental Audits
Water Saving

Cranley Comment

The London Marriott Grosvenor Square follows the practice recommended by Green Globe, a worldwide benchmarking and certification environmental agency for the tourist industry. In addition to the audits that are carried out, the hotel recycles paper, plastics and glass. The newly refurbished 'Club Floor' corridor lights are sensor activated. Guests are given the option of not having their linen and towels changed daily and they are also given the option of complimentary newspapers rather than just delivering to the room regardless. The London Marriott Grosvenor Square supports some charities with fundraising events, more recently Cancer Research and Help a London Child.

London Marriott Grosvenor Square, London, Report Details

28 September 2008 (Second Review)

Home I Back | Cranley reference: 100060 | Quick link: http://www.cranley.com/?100060