InterContinental Park Lane, London

The Cranley Report

InterContinental Park Lane

InterContinental Park Lane, London

Hotel Address

InterContinental Park Lane
One Hamilton Place
Park Lane
London
W1J 7QY

Cranley Rating

InterContinental Park Lane and Wellington Arch

Photo 1 of 20. Click to enlarge

Hotel Summary

Category	Hotel
Awards Won	One of the world's "Top New Hotels" (Conde Nast Traveler USA, Hot List 2007)

Hotel Opened	1975
Refurbishment	£76 million restoration between 2006-2007.

Cranley Summary

The InterContinental is located at Number One Park Lane in central Mayfair, and offers the most incredible uninterrupted views over London’s Royal Parks and Wellington Arch. It is conveniently placed for shopping with Knightsbridge, Bond Street and Oxford Street being only ten minutes drive away in light traffic. The closest London Underground station is Hyde Park Corner, within five minutes walk. The building was purpose built as a hotel in 1975. It closed during 2005-2006 for a complete restoration, opening its doors again at the beginning of 2007 to become the InterContinental’s flagship hotel. The hotel now boasts 447 elegant guest rooms (60 of which are suites), two vibrant restaurants, a large bar and lobby area, a dedicated floor of business and event spaces, a grand ballroom with its own separate entrance, a business centre, executive club and a luxury spa and gym. The standard and premium rooms are classically furnished in shades of gold with dark wood finishes and crisp white linen and are available as either single, twin, double or king-sized rooms. All the rooms and suites are equipped with the latest technology including Bang & Olufsen televisions and Bose stereos. There is a wealth of choice of suites. The Studio and One Bedroom Suites are well equipped and a few have the added advantage of their own large balcony. Additionally, they have large sumptuous king-sized beds and a separate living area. The Cinema suite benefits from its own private screening room. The London Suite, on two floors, replicates contemporary loft style living, while the Wellington and The Royal Suites ooze opulence and sophisticated grandeur. The Spa and the gym are both located on the first floor where two additional private Spa Suites are found which are ideal for guests to enjoy the ultimate in pampering within the privacy of their own suite.

Hotel Location & Layout

Location Description

The Inter Continental Park Lane is located in the district of central London’s Mayfair at Number One Park Lane. Many of the rooms and suites enjoy views over 400 acres of two of London’s famous Royal Parks; Hyde Park, Green Park, the Queens back garden and the skyline of London. Within walking distance you will find Shepherds Market, a charming area of small lanes and cobbled alleys with many small restaurants, bistros and shops. Knightsbridge is to the west and Piccadilly is to the east and both are within 15 minutes walk of the hotel. The closest London Underground stations are Hyde Park Corner on the Piccadilly Line and Green Park which is on the Piccadilly, Jubilee and Victoria Lines.

Airports
Distance	17 km
Airport Transfers	Approximately 50 minutes in light traffic.

Cities and Sights
Distance	2 km
City/Sight Transfers	Approximately five minutes in light traffic.

Layout Description

The InterContinental Park Lane is located in the heart of Mayfair at One Park Lane, on the corner of Wellington Arch. It was purpose built in 1975 and has recently undergone a complete transformation. The eight storey building is rectangular in shape and enjoys views over the Royal Parks and Buckingham Palace. The large entrance to the hotel is located on Hamilton Place where there is also a separate entrance to the grand Ballroom. The reception and large lobby area, Theo Randall restaurant, Cookbook Café and shop are located on the ground floor. The mezzanine floor is home to the Ballroom, Business and Conference centre. The rooms and suites are located from the first floor up. The Spa, Spa Suites and Gym are found on the first floor. The Executive Club facilities for guests staying in suites are found on the seventh floor.

Lobby & Guest Relations

Open Hours	24 hours.
Languages Spoken	English, most European languages, Japanese, Arabic and several other languages spoken.
Payment Methods	All major international credit cards and cash accepted.
Foreign Exchange	24 hours. All major currencies exchanged.
Taxis Arranged	Taxis are called from the street. There is a taxi rank outside the hotel so generally taxis are immediately available.
Tours Arranged	Private tailored tours can be arranged in English, French, German or Spanish. Tours can be arranged to: Buckingham Palace Hampton Court Kensington Palace Luxury River Thames cruises Madame Tussauds St Paul’s Cathedral The London Dungeon The London Eye Tower of London Windsor Castle

Guest Relations	Standard Service. VIP check-in desk.
Concierge Services	The Concierge is available 24 hours a day and will assist guests with any arrangements required including restaurant reservations, limousines, car rental, airport transfers or organising tickets to the theatre, opera or ballet.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of at least 30 minutes, according to the hotel.
Parking	Valet parking is available but allow a ten minute wait for cars to be collected. Cars are parked either on the forecourt or in the private underground car park which is suitable for 100 vehicles.

Cranley Comment

The InterContinental Park Lane has a large covered area in front of the hotel that is manned by security staff and has porters to assist guests upon arrival and departure. In addition to the main entrance of the hotel there is also a separate entrance to the Ballroom. Guests enter the lobby area down five wide shallow stairs and there is a discreet disabled platform lift to the right. Within the lobby, guests are greeted by a Lobby Hostess. The Reception desk is directly at the front of the lobby and the VIP reception and Concierge is to the left. The entrance to the Theo Randall restaurant is to the right. The main lobby area has marble flooring and a large chandelier with a small seating area under it. To the left, past the Concierge, guests will find the lifts to the hotels rooms and suites. The Lobby Bar and two Lobby Restaurant areas overlook Wellington Arch and have comfortable leather and fabric seating, a large well stocked bar and a small coffee bar. Leading off this area guests will find the CBC Gift Shop and the Cookbook Café overlooking Park Lane. There is one disabled toilet on this level, the ladies and gentleman’s facilities are located in the basement.

Shops & Amenities

Description

CBC is The InterContinental Park Lane's own small gift shop located on the Lobby level adjacent to the Cookbook Café. It sells international newspapers, magazines, quality food gifts, cookery books and a small selection of essential items such as toothpaste, razors and cigarettes. The CBC Gift Shop is open from 6:30 to 22:30 daily. Within walking distance of the hotel, guests will find a number of small shops and hairdressers in the Shepherds Market area. Knightsbridge, home to the famous Harrods department store is approximately five minutes away in light traffic.

Cranley Comment

The CBC shop within the InterContinental Park Lane lobby area is adjacent to the Cookbook Café. It sells international newspapers, magazines, essential items such as toothpaste, fine teas, chocolates, organic marmalades and in keeping with the Cookbook Café, cookery books. Within walking distance there are a number of casinos, local restaurants, shops and hairdressers in Shepherds Market, a picturesque area with small lanes and alleys. Knightsbridge, Harrods and Bond Street are approximately five minutes away in light traffic.

Rooms, Suites & Villas

Number of Floors	8
Total Rooms	447
Elevators	4
Rooms per Elevator	112
Total Staff	530
Staff per Room	1.2

Check-in Time	14:00 hours
Check-out Time	12:00 hours
Late Checkout	Subject to availability. Executive Club Lounge facilities are available at a charge.
Smoking Rooms	61 rooms are smoking, including the Palace Suite, the Cinema Suite, 2 one-bedroom Suites, 1 Luxury Suite and 2 Studio Suites.
Room Service	Full breakfast menu served daily 06:00 to 12:00 Full menu served daily 11:00pm to 06:00am
Laundry Service	Laundry, dry-cleaning and pressing received before 09:00 on any given day will be returned by 20:00 the same day. Express pressing is available 24 hours a day, seven days a week. Express orders will be returned within three hours of being collected and a surcharge will be added. Express laundry and dry-cleaning is available from 06:00 to 22:00, seven days a week. Express orders will be returned within three hours of being collected and a surcharge will be added.

Club or Executive Facilities

The Executive Club is located on the seventh floor with views overlooking Buckingham Palace and the Queens back garden. The Executive Club facilities are open plan with several comfortable seating areas, a small library where guests will find complimentary newspapers, a large flat screen television, and three computer stations with high speed Internet connections. The dining and buffet bar area serves food and drinks throughout the day. There is a large well equipped disabled, baby changing and shower facility. The Executive Club lounge is available to guests staying in suites free of charge or on a daily chargeable basis to other guests staying within the hotel.

Cranley Comment

There are 447 rooms in total, 60 of which are suites, located on eight floors, some with views over Hyde Park and Buckingham Palace. All the rooms and suites have been recently refurbished to a high standard and offer a wide selection of accommodation. The Classic and Superior rooms are decorated in tones of gold, with complementing heavy printed curtains and dark wood furnishing, crisp white Frette bed linen and feather down duvets. Each room is well equipped with the latest technology including Bang & Olufsen televisions and Bose radios. The bathrooms have granite surfaces, large mirrors with dark wood surrounds and luxury Elemis toiletries. The 60 suites vary from 32 square metres to 180 square metres and offer various luxurious and unique furnishings and facilities.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Classic	112	Courtyard	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk High speed Internet access Voicemail Bang & Olufsen television Infrared television/Internet keyboard connection Satellite television Pay per view movie channels Bose radio Bose CD player Energy saving lights Large safe suitable for laptop Electronic mini-bar Iron and ironing board Umbrella Tea and coffee making facilities En-suite bathroom Bath tub with fitted shower over it Bathrobes Slippers Shaving point Shaving mirror Heated towel rail Retractable drying line Hairdryer Telephone Radio Luxury Elemis toiletries	2 Adults or 2 children under 12	18

Cranley Comment

Classic rooms are of a very good size and are well laid out with a writing desk and chair, separate relaxing chair and double wardrobe. The majority have king-sized beds. Each room is equipped with a Bang and Olufsen television, infrared television/Internet keyboard connection and a Bose radio. The rooms are decorated in soothing tones of gold which is complemented with white Frette bed linen and feather down duvets. The Classic rooms overlook each other across the large inner court and the roof of the Ballroom. The bathrooms have granite surfaces, a bath with shower over, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior	148	71 Courtyard 2 Hyde Park / Green Park 75 Hamilton Place	As per the Classic rooms with the added benefit of: Bath tub with fitted rain shower over it	2 Adults and 1 child	22

Cranley Comment

Superior rooms are of a very good size, also allowing for an extra bed or cot. They are well laid out with a writing desk and chair, separate relaxing chair and double wardrobe. Each room is equipped with a Bang and Olufsen television, infrared television/Internet keyboard connection and a Bose radio. The rooms are decorated in soothing tones of gold which is complemented with white Frette bed linen and feather down duvets. The Superior rooms overlook both Hamilton Place and the Courtyard. The bathrooms have granite surfaces, a bath with rain shower over, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior - DDA	8	Hamilton Place	As per the Classic rooms with the added benefit of: Disability Discrimination Act (DDA) compliant Two spy holes, one at low level All rooms connect to another room Roll-in shower with seat or a very low bath tub Low level basins Grab rails Emergency pull cord that is connected to the reception area	2 Adults and 1 child	22

Cranley Comment

Superior DDA compliant premium rooms are of a very good size, allowing for extra space for wheelchair users. They are well laid out with a writing desk and chair, separate relaxing chair and double wardrobe. The majority have king-sized beds. Each room is equipped with a Bang and Olufsen television, infrared television/Internet keyboard connection and a Bose radio. The rooms are decorated in soothing tones of gold which is complemented with white Frette bed linen and feather down duvets. The Superior DDA compliant premium rooms all have inter connecting rooms. The bathrooms have granite surfaces, with either a low level bath or a roll in shower, low level basin, grab rails, an emergency pull cord that connects to the reception, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe	119	Hyde Park / Green Park	As per the Classic rooms with the added benefit of: Bath tub with fitted rain shower over it	2 Adults and 1 child	22-29

Cranley Comment

Deluxe rooms are of an excellent size and are well laid out with a writing desk and chair, large television cabinet, separate relaxing chair and good sized wardrobe. The majority have king-sized beds. Each room is equipped with a Bang and Olufsen television, infrared television/Internet keyboard connection and a Bose radio. The rooms are decorated in soothing tones of gold which is complemented with white Frette bed linen and feather down duvets. The Deluxe rooms overlook Hyde Park and Green Park. The bathrooms have granite surfaces, a bath with rain shower over, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Studio - Suite	12	6 North Court 6 Hyde Park / Green Park	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Entrance hall Separate lounge area Work space/desk High speed Internet access Voicemail Bang & Olufsen television Infrared television/Internet keyboard connection Additional flat screen television Satellite television Pay per view movie channels Bose radio Bose CD player i-pod docking station Energy saving lights Large safe suitable for laptop Electronic mini-bar Iron and ironing board Umbrella Tea and coffee making facilities En-suite bathroom Bath tub with fitted rain shower over it Separate step-in shower Bathrobes Slippers Shaving point Shaving mirror Heated towel rail Retractable drying line Hairdryer Telephone Radio Luxury Elemis toiletries	2 Adults and 2 Children	32

Cranley Comment

Studio Suites are of a good size and are well laid out. There is a small entrance hall, separate lounge area equipped with a writing desk and chair, settee and separate relaxing chair, Bang and Olufsen television which is housed in a built-in unit with book shelves, infrared television/Internet keyboard connection and a Bose radio. The lounge and bedroom area are decorated in striking tones of light browns and royal blue. The separate bedroom has a good sized wardrobe, additional television, king-sized beds with white Frette bed linen and feather down duvets. The bathrooms have granite surfaces, a bath with rain shower over it, separate step-in shower, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Spa - Suite (106/124)	2	Hyde Park / Green Park	As per the Studio Suite with the added benefit of: Guest toilet Walk-in wardrobe Mood lighting King-sized fold-away bed Up to two treatment beds Jacuzzi Wet room with rain shower	2 Adults	32

Cranley Comment

Spa Suites are unusual, if not unique to the Inter Continental Park Lane. The two Spa suites are located on the first floor level and are adaptable for total relaxation and therapy treatments whilst remaining in the comfort of your own suite. Each suite, one with an interconnecting room, has an entrance hall, guest toilet and walk-in wardrobe. Leading off this is a large contemporary space with Amtico wood flooring, mood lighting and cream leather corner settee and separate reclining chair. The king-sized bed can be folded up and is then concealed into a large built-in dark wood cupboard creating a large space for two treatment beds. The large bathrooms have floor-to-ceiling slate grey tiles, a large deep bath with Jacuzzi, double sized wet room with rain shower and separate hand held shower, large basin and vanity unit, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
One Bedroom - Suite	30	2 Courtyard 7 North Court 9 Hyde Park / Green Park 13 Hamilton Place	As per the Studio Suites with the added benefit of: Sofa bed Private Butler service Seven suites have the added benefit of a large balcony One is Disability Discrimination Act (DDA) compliant.	2 Adult and 1 child	56

Cranley Comment

One Bedroom Suites are of a good size and are well laid out. There is a small entrance hall, separate lounge area equipped with a writing desk and chair, settee and separate relaxing chair, Bang and Olufsen television which is housed in a built in unit with book shelves, infrared television/Internet keyboard connection and a Bose radio. The lounge and bedroom area are decorated in striking tones of light browns and royal blue. Seven of the One Bedroom suites have the added benefit of a large balcony. One is Disability Discrimination Act (DDA) compliant. The separate bedroom has a good sized wardrobe, an additional television, king-sized beds with white Frette bed linen and feather down duvets. The bathrooms have granite surfaces, a bath with rain shower over it, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Luxury - Suite	9	Hyde Park / Green Park	As per the One Bedroom suite with the added benefit of: Guest toilet Dining table with four chairs	3 Adults or 2 adults and 1 child	80

Cranley Comment

Luxury Suites have luxurious and stylish interiors. The living space in each includes a sofa and designated business area with high-speed Internet access, guest cloakroom and dining table with four chairs. The media centre includes a 28-inch Bang and Olufsen flat-screen television and Bose sound system and is housed behind dark and light oak cabinetry and wall panelling. The separate bedroom has a good sized wardrobe, an additional television, a king-sized bed with white Frette bed linen and feather down duvets. The bathrooms have granite surfaces, a bath with rain shower over it, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
London - Suite (714)	1	Hyde Park / Green Park	As per the Luxury suites with the added benefit of: Large master bedroom	3 Adults or 2 adults and 1 child	73

Cranley Comment

London Suite is in the style of ultra-luxurious loft living, a very contemporary space that is on two floors. It has double height floor to ceiling windows with dramatic views over looking Wellington Arch and Buckingham Palace. The living area is spacious with a cornered sofa, dining area for four people and guest bathroom. Ebony and Wenge wood flooring and panelling, large chandeliers, modern colours in leather and soft fabrics of beige, maroon and mustard make this a bright, light chic airy space. The glass floating staircase leads up to a minstrel gallery and large loft area with king-sized bed topped with silk and satin fabrics, and a generous wardrobe space. The en-suite has a walk-in rain shower with eight body jets and the bath is positioned with striking views over London’s historic skyline. The London Suite can be connected to an additional guest room and the Royal Suite.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Palace - Suite (510/610)	2	Hyde Park / Green Park	As per the Luxury suites with the added benefit of: Large dining table Large master bedroom	3 Adults or 2 adults and 1 child	108

Cranley Comment

Palace Suites overlook Buckingham Palace and Green Park. The Palace suites are 108 square metres with the added benefit of a large master bedroom and a large living space and dining area. The design features a neo-classical theme, using classical design references, fused seamlessly with contemporary accents to enhance the stylish and refined interiors which are both luxurious and contemporary. The focal point in the bedroom is the plush king-size bed which features a padded and pleated headboard and is topped with soft furnishings of leather, rich embroidered silk and satin fabrics. The spaciousness of the interior is further enhanced by the use of mirrors throughout. The spacious en-suite bathroom has a large bath and separate shower, phone, radio speakers and luxury Elemis toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Wellington - Suite (520)	1	Hyde Park / Green Park	As per the Luxury suites with the added benefit of: Separate kitchen Fridge/freezer Microwave Cooker Large dining table seating six people	3 Adults or 2 adults and 1 child	160

Cranley Comment

Wellington Suite is classical in style with views over Hyde Park and Number One London, home of the Duke of Wellington. The indulgent furnishings of walnut, rich dark woods, leather and hand selected fabrics enhance the sophisticated, timeless décor. The suite has a private dining area for six people with an art deco table, offering a comfortable place to entertain. There is a large kitchenette off the dining room and a large open-plan living space featuring two seating areas, a separate business area and a guest bathroom. The bedroom is warm and inviting, with a luxurious king-sized bed dressed in leather and hand selected fabrics. The spacious en-suite bathroom with striking stone walls has a large bath and separate shower. The suite can be connected to three additional guest rooms.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Cinema Suite (620)	1	Hyde Park / Green Park	As per the Luxury suites with the added benefit of: Kitchenette with sink Microwave Screening room	3 Adults or 2 adults and 1 child	160

Cranley Comment

The Cinema Suite overlooking Hyde Park and Knightsbridge has a private screening room and film library for six people, with an oversized LCD screen and latest surround sound system, dramatically dressed with burgundy pleated silk. In addition, the suite has a beautiful dining area for six people, a kitchenette and an open-plan living space complete with a comfortable L-shaped sofa and stylish leather coffee table. The spacious bedroom features a king-sized bed dressed in leather, silk and satin fabrics. The large en-suite bathroom has a rain shower with body jets and a large bath. There is also a second guest bathroom in the main living area. The suite can be connected to three additional guest rooms.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Royal Suite (820)	1	Hyde Park / Green Park	As for the Luxury suites with the added benefit of: Separate kitchen Fridge/freezer Microwave Cooker Large dining table seating eight people	3 Adults or 2 adults and 1 child	180

Cranley Comment

The Royal Suite has commanding views over Hyde Park and Knightsbridge. The elegant furniture is upholstered in rich golds, royal blues and deep reds and features hand selected fabrics and furnishings, rich silk curtains, a hand tufted silk carpet, fine woven silks, velvets, mahogany wood and leather. This spacious open-plan living area features three separate living spaces and a dining area for eight, a kitchenette and an office space. There is large storage closet and guest marble bathroom. The master bedroom has an oversized canopy bed dressed in a regal blue and brown silk and intricate moulding to the frame. There is an extensive walk-in wardrobe and dressing area off the bedroom. The large en-suite bathroom has a Jacuzzi bath and large rain shower. The suite can be connected to four additional bedrooms and the adjacent London Suite.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The InterContinental Park Lane offers a wide variety of choice for dining in four entirely different surroundings with extensive menus that compliment each venue and location. The relaxing setting of the Theo Randall restaurant that is located to the right of the hotel is chic and sophisticated, mainly specialising in modern Italian food. Cookbook Café is an interactive restaurant with specialities from British cookery books changing on a weekly basis. The Lobby Lounge offers an all day casual dining experience with a continental breakfast served in the mornings and tempting afternoon teas. The Executive Club on the seventh floor with views over Buckingham Palace is open to guests staying in suites.

Theo Randall Restaurant

Restaurant Type	Italian
Restaurant Capacity	124 and a private dining room for 24
Opening Times	Weekday Lunch 12:00 to 15:00 Weekday Dinner 18:00 to 23:00 Saturday 18:00 to 23:00 Sunday 12:00 to 15:00
Dress Codes	Smart/casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking.
Children’s Facilities	High chairs available. Children’s menu. Smaller portions available.
Breakfast Options	N/A.

Cranley Comment

Theo Randall Restaurant is located off the Lobby area near the entrance to the hotel. Guests enter this stylish, modern restaurant through a swish electric sliding door. The décor is contemporary with brown and cream leather chairs, high ceilings and leather clad pillars. The tables are well spaced out and offer privacy. The cocktail bar area is to the left where guests can enjoy the full menu in a more casual setting. Background easy listening music is played which adds to the relaxed atmosphere. The menu is imaginative with daily specialities and some of the dishes are finished off in a real Wood Smoked Oven, “the only one in Mayfair”. There is a small private dining room which accommodates up to 16 guests and where Theo Randall will tailor a menu, depending on requirements and market availability. The private dining room has also been used to cater for children's upmarket birthday parties. Separately, in the corner of the restaurant is "Theo’s Table" which can seat up to eight people where guests can enjoy a specialised six course meal and be invited into the kitchen to see the chefs preparing the dishes. Cookery classes are held on the first Saturday of every month from 9:30 to 12:30.

Cookbook Cafe

Restaurant Type	Contemporary European focusing on British products
Restaurant Capacity	112
Opening Times	Breakfast 06:30 to 23:00 Lunch 12:00 to 15:00 Dinner 18:00 to 22:00 Sunday Brunch 12:00 to 16:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking.
Children’s Facilities	High chairs available. Children’s menu and smaller portions. Sunday brunch supervised activities.
Breakfast Options	Continental English Buffet A la Carte

Cranley Comment

The Cookbook Café is located on the ground floor level overlooking Park Lane. As the restaurant's name suggests over 100 cookery books feature in this fresh, stylish environment with interactive food stations. Dark wood bookcases, a central oversized pine table and navy blue leather bench seating with scatter cushions add to the relaxed atmosphere. Breakfast, lunch and dinner is served daily with weekly speciality dishes chosen from the weekly featured British classic recipe books available for sale in the CBC Gift Shop. Brunch is served on Sundays, with a live band and supervised activities for children including cookie baking and kite making (ideal for an after brunch walk in Hyde Park). Where possible British and/or organic produce are used. The Cookbook Café can be hired for exclusive use for private parties and team building cookery events. Disabled access is good with large disabled toilet facilities adjacent to the restaurant.

Lobby Lounge

Restaurant Type	Informal/casual
Restaurant Capacity	Max capacity 100
Opening Times	Breakfast 07:00 to 11:30 All Day Menu 11:30 to 22:30 Afternoon Tea 14:30 to 17:30 Late Menu 22:30 to 00:30
Dress Codes	Casual.

Air-Conditioning	Yes
Smoking Policy	Non-smoking.
Children’s Facilities	High chairs available. Children’s menu.
Breakfast Options	Continental. English.

Cranley Comment

The Lobby Lounge is a large space leading off the entrance of the hotel with a mixture of comfortable seating in three adjoining but different settings. It provides a casual place for a bite to eat while watching the world go by, to conduct a meeting or simply relax over afternoon tea. The Lobby Lounge offers Continental breakfast in the morning, afternoon tea and an all day dining menu. The coffee patisserie station transforms several times throughout the day depending on the time.

Executive Club Lounge

Restaurant Type	Private restaurant and lounge for guests occupying suites
Opening Times	Breakfast 06:30 to 11:00 Lunch 11:00 to 15:00 Afternoon tea 15:00 to 17:30 Cocktails: 18:00 to 20:00 (complimentary) Dinner 20:00 to 23:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking.
Children’s Facilities	High chairs available. Children’s menu. Children’s Internet and board games.
Breakfast Options	Continental buffet.

Cranley Comment

The Executive Club Lounge is located on the seventh floor and is available to guests occupying suites. This exclusive lounge with double height windows overlooking Wellington Arch and Green Park has a central food station that serves breakfast, lunch, afternoon tea and diner buffet style. The Theo Randall and room service menus are also available. Meals may be taken in either the designated dining area or for a more casual snack, in deep, soft leather sofas. There is a dedicated computer area, Wi-Fi, portable induction loop systems and i-pod chargers are available. A very large separate shower room with excellent disabled and baby changing facilities is located close to the Executive Club’s independent Concierge. Guests staying in standard rooms may utilise this facility at an extra charge per day.

Bars

Number of Bars	2
Bar Comments

The relaxed Lobby Bar is found close to the reception and Concierge area of the hotel. There is a large long bar with seating overlooking Wellington Arch, a number of formal tables with high back chairs and more relaxed areas leading from it. Cocktails are a speciality with wines, beers, soft drinks and coffee being served as well. The Theo Randall bar is more formal, situated within the restaurant itself. It is more contemporary in style with soft music, lighting, comfortable leather seating with views directly into the busy, uncluttered kitchen and restaurant beyond. The Theo Randall Bar has a long glass bar serving wines, champagnes, spirits and imaginative cocktails,

Lobby Bar

Bar Type	Cocktail Lounge
Bar Capacity	Max capacity 100
Opening Times	Monday to Saturday 06:30 to 01:00 Sunday 06:30 to 23:30
Dress Codes	Casual.

Air-Conditioning	Yes
Smoking Policy	Non-smoking.
Admissions Policy	Children allowed.

Cranley Comment

The Lobby Bar overlooks the reception and Concierge area of the hotel. There is a large, long bar with seating overlooking Wellington Arch, a number of formal tables with high back chairs and more relaxed areas leading of from it. Cocktails are a speciality with wines, beers, soft drinks and coffee being served as well. On some weekends there is a live band playing from 18:00 hours in the adjoining lobby lounge area. Disabled access is good with disabled toilets being located on the same floor.

Theo Randall

Bar Type	Cocktail Bar/ Restaurant Bar
Opening Times	Weekday Lunch 12:00 to 15:00 Weekday Dinner 18:00 to 23:00 Saturday 18:00 to 23:00 Sunday 12:00 to 15:00
Dress Codes	Smart/casual

Air-Conditioning	Yes
Smoking Policy	Non-smoking.
Admissions Policy	Children allowed.

Cranley Comment

This contemporary venue is located within the Theo Randall restaurant on the ground floor and is also open to guests that are not dining in the restaurant. Guests can sit at either the long lit glass bar or at circular tables and chairs that are in keeping with the restaurants stylish décor. For a quick meal guests are offered the full menu whilst seated at the bar in a more casual setting.

Business & Event Facilities

Wireless Internet

Lobby
Mezzanine Floor
Business Centre
Chargeable - access card obtainable from reception.

In-Room Services

High speed Internet connection.
Infrared television/Internet keyboard connection.
Chargeable - access card obtainable from the reception or television.

Business Centre

The Business Centre is located on the Mezzanine level of the InterContinental Park Lane. It has a reception area and free newspapers. In addition to the Business Centre the 12 versatile event/conference spaces can be found on this level. The Business Centre is open from 07:00 to 19:00 during the week and at weekends it opens from 10:00 to 18:00. The following facilities are available:
4 Computer workstations with Internet connections
Meeting rooms
Conference Rooms
Audio facilities
Printer (colour/black and white)
Fax
Laptop hire
Mobile phone hire
Typing
Binding
Translation services
Technical concierge

Meetings & Events

The Park Lane InterContinental has a wealth of private meeting and conference rooms and a variety of versatile event spaces including a grand Ballroom that are all located on the designated Business and Conference Mezzanine level. Many of these well equipped and versatile suites are also ideal for private events including weddings.

Ballroom
Located on the mezzanine level, the Ballroom is easily accessible by the lift or stairs. The Mezzanine level has ladies, gents and disabled toilet facilities. The Ballroom is 811 square metres with a ceiling height of 4.2 metre and natural light is available. It can be configured as follows: Theatre 700, Classroom 330, Boardroom 60, Cabaret 250, Cocktail/Reception 750, Banquet 708. The Ballroom can be separated into three smaller event spaces - Ballroom 1, Ballroom 2, Ballroom 3. The Ballroom has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning (controls not in the room), telephone points, five power sockets (63 Amp), 14 rigging points (each supporting 100 kilograms), 42 pin spot lights, tungsten/fluorescent/halogen lighting, lighting (controls in room), chandeliers, dimmers, black out, windows (floor-to-ceiling), drop down screen, Modulex Screens and in-built PA system.

Grays
Located on the mezzanine level, Grays is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. Grays is 101 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Theatre 80, Classroom 60, Boardroom 42, Cabaret 42, Cocktail/Reception 110, Banquet 72. Grays has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex Screen, in-built PA system.

Leadenhall
Located on the mezzanine level, Leadenhall is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. Leadenhall is 64 square metres with a ceiling height of 2.6 metres and natural light is available. It can be configured as follows: Theatre 50, Classroom 25, Boardroom 22, Cabaret 30, Cocktail/Reception 80, Banquet 48. Leadenhall has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Marylebone
Located on the mezzanine level is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. Marylebone is 58 square metres with a ceiling height of 2.6 metres and natural light is available. It can be configured as follows: Theatre 45, Classroom 22, Boardroom 20, Cabaret 30, Cocktail/Reception 70, Banquet 48. Marylebone has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Petticoat
Located on the mezzanine level, Petticoat is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Petticoat is 51 square metres with a ceiling height of 2.6 metres and natural light is available. It can be configured as follows: Theatre 40, Classroom 20, Boardroom 20, Cabaret 20, Cocktail/Reception 60, Banquet 36. Petticoat has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Portobello
Located on the mezzanine level, Portobello is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Portobello is 42 square metres with a ceiling height of 2.6 metres and natural light is available. It can be configured as follows: Theatre 35, Classroom 18, Boardroom 18, Cocktail/Reception 50, Banquet 36. Portobello has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Roman
Located on the mezzanine level, Roman is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Roman is 36 square metres with a ceiling height of 2.6 metres and natural light is available. I t can be configured as follows: Theatre 30, Classroom 12, Boardroom 16, Cocktail/Reception 40, Banquet 24. Roman has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Park Lane Suite
The Park Lane Suite consists of the Roman and Leadenhall combined and is located on the mezzanine level, easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Park Lane Suite is 183 square metres with a ceiling height of 2.6 metres and natural light is available. It can be configured as follows: Theatre 180, Classroom 90, Boardroom 66, Cocktail/Reception 300, Banquet 144. The Park Lane Suite has a Civil wedding licence. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, chandeliers, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen, in-built PA system.

Covent Garden
Located on the mezzanine level, Covent Garden is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. Covent Garden is 31 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 14, The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, LCD projector, plasma screen, drop down screen, DVD player, VCR, laser disc, television monitors, power sockets, controls in room, dimmers, black out, windows (floor-to-ceiling), Modulex screen.

Columbia
Located on the mezzanine level, Columbia is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Columbia is 23 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 10, Cabaret 24. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, controls in room, dimmers, black out, windows (floor-to-ceiling), drop down screen, Modulex screen.

Chelsea
Located on the mezzanine level, Chelsea is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Chelsea is 23 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 10, Cabaret 24. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, controls in room, dimmers, black out, windows (floor-to-ceiling), drop down screen, Modulex screen.

Camden
Located on the mezzanine level, Camden is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Camden is 24 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 10, Cabaret 24. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, controls in room, dimmers, black out, windows (floor-to-ceiling), drop down screen, Modulex screen.

Borough
Located on the mezzanine level, Borough is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. Borough is 24 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 10, Cabaret 24. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning, telephone points, power sockets, controls in room, dimmers, black out, windows (floor-to-ceiling), drop down screen, Modulex screen.

Berwick
Located on the mezzanine level, Berwick is easily accessible by lift or stairs. The mezzanine level has ladies, gents and disabled toilet facilities. The Berwick is 11 square metres with a ceiling height of 2.7 metres and natural light is available. It can be configured as follows: Boardroom 4. The following equipment is available: High speed Internet connection, modem lines, Wi-Fi, air conditioning (controls in room), telephone points, power sockets, dimmers, black out, windows (floor-to-ceiling).

Cranley Comment

The InterContinental Park Lane Business, Conference and Events suites are all located on the Mezzanine level. There is a well equipped quiet business centre available to guest with four computers, fax machine, colour and black and white printer and binding service. Laptops and mobile phones can also be hired. The large Ballroom that can be divided into smaller event spaces is centrally located with its own separate staircase at the front of the hotel with a grand sweeping staircase leading up to its entrance where a cloakroom, ladies, gents and disabled toilet facilities can be found. There is also good access to the Ballroom for wheelchair users via the hotel's main lifts. All the suites have adjustable lighting and individually controlled air-conditioning. The suites overlooking Park Lane are quite ornate and have chandeliers and dark wood panelling. The remaining suites overlooking Wellington Arch are of a more modern business style. Guests staying in suites may also use the computers located in the Executive Club on the seventh floor.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Games Room

The dedicated Concierge at the Executive Club which is open to guests staying in suites can provide a number of board games. There is no designated playing area and games are not supervised. In addition to these games there are a number of children’s games available on the computers in the Executive Club and complimentary X Box, PS3 and Wii stations for the children to use.

Entertainment

Children are given gift packs on arrival and are welcome in all the restaurants where they can either have the children's menu or a smaller portion option. The hotel has complimentary X Box, PS3 and Wii stations for children to use on a. On Sundays, the Cookbook café has a brunch where children under three eat for free and children aged between four and twelve receive a 50% discount. Organised children's activities are available after brunch which are supervised by a member of staff. The activities include cookie baking, tin decoration, kite building with a walk in Hyde Park and face painting.

Babysitting service

Babysitting is available on request at an additional charge. The service is provided by professionally trained nannies and can be booked in advance through the Concierge.

Cranley Comment

The InterContinental Park Lane welcomes children in all the public areas. The Sunday brunch at the Cookbook café is very popular with families and offers supervised fun activities within the restaurant. At check-in, children receive a gift pack. There is a professional baby sitting and children’s menus are available in the guest rooms and restaurants. Hyde Park is opposite the hotel which is good for walks and ball games. It is also possible to arrange horse riding in the park through the concierges.

Entertainment

Daytime Activities

Sunday Brunch

Sunday Brunch at the Cookbook café has a supervised table within the restaurant where free children's activities take place including fairy cake decoration, art and craft games and kite making.

Theo Randell - Cookery classes

Theo Randall hosts cookery classes on the first Saturday of the month from 09:00 to 12:30. Each month's class is based on a particular subject e.g. Antipasti, Pasta and Risotto, Fish, Meats and Desserts. Drinks and lunch are included in the price of the class.

Cranley Comment

The Cookbook café is very popular with families and hotel guests for an unhurried Sunday lunch. The children’s supervised activities on Sundays are fun and educational. It has a very relaxed, informal, interactive atmosphere and children in particular are treated like VIP’s. Occasionally there is a live band playing background music.

The aim of the Theo Randall cookery classes is to enable guests to share some of Theo's knowledge and passion for utilising highly seasonal ingredients. Guests will produce several dishes under the watchful eye of Theo himself as he explains the importance of sourcing high quality ingredients and shows how to create dishes to bring out the natural flavours used. Drinks and lunch are included in the class price.

Evening Activities

Live Band

In the raised section of the Lobby Lounge and Bar area a live band usually plays from 18:00 to 22:00 most weekends.

Sports & Gym

Gym & Health Club

Opening Times	24 hours with guest key
Description	Television screens Headphones connected to the equipment 5 Treadmills 4 Cross Trainers 2 Bicycles 2 Vertical Bikes 1 Rowing Machine 1 Chest Press 1 Shoulder Press 1 Abdominal Crunch 1 Leg Extension 1 Leg Curl 1 Cable Machine Free weight area with Bars, dumbbells and weights
Size	Approximately 140 square metres.

Cranley Comment

The gym which is not supervised is located on the first floor of the hotel and is accessible 24 hours a day with a guest room key. Guests are required to fill in a medical form before using the facilities. Extra towels are readily available. The gym has machines for the visually impaired, including one cardio machine which has a touch screen panel.

Golf

Brocket Hall

Description

Brocket Hall Golf Club is part of the splendid 543 acre Brocket Hall Estate and was designed from the first to offer some of the best golf in the United Kingdom. The two Championship standard courses, the Melbourne and the Palmerston, are each named after the 19th Century Prime Ministers to whom Brocket Hall was home. Both courses are set within the contours of the Estate and provide a challenging and varied game for golfers of all abilities.

The Par 72 Melbourne Course designed by Peter Allis is set in the picturesque parkland surrounding the Hall and provides a rigorous and challenging test of golf. In contrast, the par 73 Palmerston Course designed by Donald Steel is over 7,000 yards from the back tees. Donald has sculptured many beautiful holes playing through the ancient woodlands with some very undulating fairways.

Location	40.1 km – approximately one hour in light traffic.
Holes	36 Melbourne and Palmerston
Length/Par	Melbourne Par 72. 6,616 yards. Palmerston Par 73, 7,080

Facilities

Two 18 hole courses
Nick Faldo Gold School
Practice Facilities
Pro shop
PGA qualified tuition

Stoke Park

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.

Location	37.7 km – approximately 50 minutes in light traffic.
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	39.9 km – approximately 55 minutes in light traffic.
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Spa

Name of Spa	SPA InterContinental
Opening Times	09:00 to 11:00 Mondays to Saturdays, 10:00 to 18:00 Sundays

Facilities

Five luxurious treatment rooms
VIP Spa Suite with its own private entrance
Steam Temple
Flotation Therapy Room
(Two unique Spa Guestroom Suites)
Elemis Treatments:

Facials:
Visible Brilliance Facial
Pro-Collagen Marine Facial
Pro-Collagen Quartz Lift Facial
Tri-Enzyme Resurfacing Facial
Oxygen Skin Calm Facial
S.O.S. Purifying Facial
Fruit Active Glow
Exotic Moisture Dew
Herbal Lavender Repair

Hands and Feet Therapy:
Exotic Grooming Ritual for Hands
Sole Delight Grooming for Feet

Skin Intelligence for Men
Skin IQ+ Facial
Urban Cleanse Facial

Body Therapy:
Deep Tissue Muscle Massage
Deep Tissue Back Massage
Aroma Stone Therapy
Tanning Treatments
Exotic Lime and Ginger Salt Glow
Exotic Coconut Rub and Milk Ritual Wrap/Float
Exotic Frangipani Body Nourish Wrap/Float
Muselease Aroma Spa Ocean Wrap/Float

Detox Therapy:
Body Sculpting Cellulite and Colon Therapy
Cellutox Aroma Spa Ocean Wrap/Float

Pregnancy:
Nurturing Massage for Mother-to-Be

LaTHÉRAPIE Treatments:

Facials:
Hydra Lift Intensif Facial
Hydra Peel Intensif Facial
Hydra Lift Super Intensif Facial
Hydra Peel Super Intensif Facial
Hydra Eye Intensif
Hydra Lip Intensif
Hydra Neck Intensif
Intensif Anti-Oxidant Treatment

Hands and Feet Therapy:
Sole Delight Foot Treatment and Exotic Hand Ritual

Facial Grooming:
Eyebrow Tint
Eyebrow Shape
Eyelash Tint
Eyelash and Brow Tint
Eyelash and Brow Tint with Eyebrow Shape

Nails:
Cuticle and Nail Tidy
Exotic Manicure Ritual
Sole Delight Pedicure

Waxing:
Full Leg Wax
Lower Leg Wax
Upper Leg Wax
Bikini Line Wax
Partial Brazilian
Full Brazilian
Underarm Wax
Full Arm Wax
Half Arm Wax
Lip and/or chin Wax
Eyebrow Wax

Tanning:
Total Glow Self Tanning Ritual

Male Grooming:
Gentlemen’s Wet Shave and Refresher Facial
Deluxe Gentlemen’s Wet Shave and Facial

Cranley Comment

The deluxe 188 square metre spa at the InterContinental Park Lane is located on the first floor. The sumptuous relaxing surroundings offer five Spa Therapy Suites (including one which is DDA compliant) with mood lighting and personalised music controls, a Steam Temple with hydrotherapy showers (one of only a handful in the country), a Dry Flotation Therapy Room and an exclusive "double" VIP Spa with its own private entrance, lounge area and double shower. The décor of natural wenge wood coupled with leather and cream soft furnishings create a natural soothing environment. Elemis and LaTHÉRAPIE products can be purchased at the spa reception. In addition to the spa, a unique feature to the hotel are the two private Spa Guestroom Suites located on the same floor.

Special Needs

Communal Areas

The lobby area has good wheelchair access with a discreet disabled platform lift from street level to the reception. Leading off the reception area are the guest lifts, Lobby Lounge, Theo Randall restaurant and the Cookbook Café, all of which are easily accessible. There is a large disabled toilet at the far end of the lobby. The Reception, Concierge desk and lifts have an Induction Loop System in place and portable ones that are available on request for other areas of the hotel. Assistance dogs are welcome.

Rooms & Bathrooms

The InterContinental Park Lane has eight accessible Mayfair rooms, all of which connect to another room and are Disabled Discrimination Act (DDA) compliant. One of the one bedroom suites is also accessible. Each room is equipped with two spy holes in the main entrance door, a roll-in shower with seat or a very low bath tub, low level basins, grab rails, an emergency pull cord that is connected to the reception area.

Restaurants & Catering

Wheelchair access is possible to all outlets on the ground floor. The restaurants can provide large printed menus on request. Additional disabled toilets can be found on the mezzanine level which is the dedicated floor for meeting rooms, event spaces and the ballroom. The Executive Club located on the seventh floor has a very large disabled washroom with a roll-in shower. The Spa has one room and separate toilet that is DDA compliant (Disability Discrimination Act). The shower facilities have easy access and it is extra large and has grab rails. The Gym also located on the first floor has machines for the visually impaired including one cardio machine which has a touch screen. The lift buttons are raised but do not have Braille.

Cranley Comment

Facilities and access within the hotel are excellent for the disabled, partially sighted and hard of hearing. Induction Loop systems are in place at the reception area and portable devices can be requested for other areas of the hotel. The hotel has its own wheelchair for use by guests when necessary. The four public disabled toilets have emergency pull cords that are connected to the reception. The bathrooms are spacious and are well equipped. Large font menus are available on request. Assistance dogs are welcome.

Environment

Measures

Recycling
Energy Saving
Community Service
Environmental Audits

Cranley Comment

Environmental policies are in place. The InterContinental Park Lane recycles waste and uses energy saving light bulbs in rooms, suites and public areas. There is an environmental committee which meets monthly to discuss how the hotel can become more eco-friendly. The hotel supports a number of charities including The Passage, Nordoff Robbins, Unicef and Give Kids the World.

InterContinental Park Lane, London, Report Details

18th August 2007 (First report)

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