Athenaeum, London - Cranley Report

The Cranley Report

Athenaeum

Athenaeum, London

Hotel Address

116 Piccadilly
London
W1J 7BJ
England

Cranley Rating

Athenaeum Hotel and Apartments

Photo 1 of 34. Click to enlarge

Hotel Summary

Category	Hotel and Apartments
Awards Won	2008 UK Tea Guild Excellence Award for Top London Afternoon Tea 2008 Travel and Leisure Magazine “One of the Top 500 hotels in the World” 2007 Winner of The Society of the Golden Keys, Concierge Newcomer Award, Darren Muylders - The Athenaeum 2006 Conde Nast Gold List 2006

Hotel Opened	1980 (The Athenaeum Hotel and Apartments occupy two buildings, the hotel building dates from the 1960’s whilst the apartment mansion blocks date from the 1800’s)
Refurbishment	2009 Refurbishment of all guest rooms and suites 2009 Installation of floor to ceiling opening windows to each guest room 2009 Refurbishment of some apartments 2009 Creation of a 260m² Living Wall from ground to 8th floor of the building 2008 Spa treatment room 2006 Lobby 2005 1st floor guest rooms

Cranley Summary

The recently refurbished Athenaeum is a privately owned hotel that is situated on Piccadilly, London and is ideally located opposite Green Park in the heart of Mayfair between Knightsbridge and the Piccadilly Circus. This discreet hotel offers personal service and their attention to detail includes sending out a welcoming email or fax asking for guests preferences to wines, pillows, and any further requirements they may have, for example, fax machines. The Athenaeum consists of 110 guest rooms, 11 suites, 1 Roof Top Suite and 34 one or two bedroom apartments. The guest rooms and suites are situated in the purpose built part of the buildings, with many rooms offering views over Green Park. The well furnished classic and modern one and two bedroom apartments are found in the adjoining listed mansion buildings behind the hotel. Each mansion block consists of a maximum of 10 apartments which have their own private street entrance. Guests can take advantage of all the hotel's facilities including room service, although the kitchens are comprehensively equipped for long or short stays. The Restaurant, situated on the lobby level of the hotel, has a personalised British menu that changes daily and the Garden Room serves fashionable teas in a comfortable environment with many private seating areas. The hotel has a dedicated meeting floor with 3 function rooms and breakout areas, and a business centre. There is a small spa offering treatments and a ‘Wet Room’ with Jacuzzi, sauna and steam room, a gym and a hair salon.

Hotel Location & Layout

Location Description

The Athenaeum Hotel and Apartments is found on Piccadilly in the heart of London’s Mayfair district , directly opposite the leafy Green Park which is only a stones throw to Buckingham Palace, approximately halfway between Knightsbridge to the west and Piccadilly Circus to the east. The 1960’s purpose built hotel adjoins 4 mansion blocks at the rear of the hotel on Down Street that blend into the surrounding historic 'Shepherd Market' area at the rear of the hotel. To the side of the hotel on Down Street there is a small tobacconist, and a Tapas Bar under the 4th mansion block that is home to some of the Athenaeum Apartments. Within the cobbled alleys of 'Shepherd Market' you will find a number of restaurants and bistros that spill out onto the pavements in summer months, some small shops, dry cleaners and slightly further a field a cinema on Curzon Street, and fashionable Bond Street. The closest tube station to the Athenaeum Hotel is Green Park which is serviced by the Piccadilly, Victoria and Jubilee Lines, slightly further away but still within walking distance is Hyde Park Corner on the Piccadilly Line. The Athenaeum Hotel is within the London Congestion Zone.

Airports
Distance	15 km
Airport Transfers	Approximately 34 minutes in light traffic. Chargeable taxi and limousine services available.

Cities and Sights
Distance	1.5 km
City/Sight Transfers	Approximately 3 minutes in light traffic.

Layout Description

The lobby entrance to the Athenaeum Hotel is on Piccadilly. Guests are greeted by a 'Doorman' in classical uniform. The inviting lobby area is slightly below street level and is reached by three grey marble steps that lead to the lobby with wooden floors, mirrored pillared columns and quirky wall features. The Reception is directly in front of the entrance with the Whisky Room to the right and a small study seating area. Leading from this is the Damask Restaurant that serves both A la carte and buffet, breakfast, lunch and dinner. Between the reception desk and the Concierges to the left of the entrance, are a few occasional chairs for guests to relax , which are overlooked from the street. Above the Reception and lobby area is a balcony that is part of the dedicated Conference Centre on the first floor. The hotel guest lifts, leads to the guest rooms, with many offering views over Green Park. The long, light, Garden Room also leads off from the lobby to the left. The gym and small Spa are situated in the basement area of the hotel. The Athenaeum Hotels Apartments are found in four adjoining mansions to the rear of the hotel on Down Street which leads directly from Piccadilly at a right angle. Each mansion block has its own separate street entrance, the first has a direct entrance to the hotel as well. The first three blocks have ten one bed roomed apartments with the fourth having a selection of adaptable 2 bedroom apartments.

Lobby & Guest Relations

Open Hours	24 hours.
Languages Spoken	English, Afrikaans, French, Finish, German, Greek, Italian, Korean, Polish, Portuguese, Russian, Slovak, Spanish, Tagalog, Turkish.
Payment Methods	All major credit cards and cash accepted.
Foreign Exchange	24 hours.. Exchange rates are commissionable.
Taxis Arranged	There is a taxi pool outside the hotel.
Tours Arranged	A full range of tours and tailor made packages can be organised through the Concierge to include: Buckingham Palace Hampton Court Kensington Palace Luxury River Thames Cruises Madame Tussauds St Paul’s Cathedral The London Dungeon The London Eye Tower of London Windsor Castle

Guest Relations	Standard service.
Concierge Services	The Concierge is on hand from 08:00 to 22:00 Monday to Friday 08:00 to 20:00 Saturday and Sunday. Out of these hours the Reception handles all general enquiries. The Concierge will assist guests with any arrangements including restaurant reservations, limousines, car rental, airport transfers, or organising tickets to the theatre, opera or ballet during a guests' stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 1 hour, according to the hotel.
Parking	Complimentary valet parking is available to guests staying at the hotel and apartments. There is a charge for cars staying in the available allocated spaces at the car park close to the hotel. Guests may also park either on the street at meters or at the chargeable NCP car park close by. The Athenaeum Hotel is within the London Congestion Charge zone.

Cranley Comment

The lobby entrance to the Athenaeum Hotel is on Piccadilly. Guests are greeted by a 'Doorman' in classical uniform. The inviting lobby area is slightly below street level by three steps and has wooden floors with mirrored pillared columns and quirky wall features that include a large collage of traditional London Pearly King and Queen buttons on the wall behind the reception desk with modern sculptures and interesting glass maps in other selected areas. The Reception is directly in front of the entrance with the Whisky Room to the right and a small study seating area which is decorated with a large collection of red London buses and has seating for 8 guests.Leading from this is the Damask Restaurant which serves breakfast, lunch and dinner. Between the reception desk and the Concierge to the left of the entrance there are a few occasional chairs which, although not uniform, blend into the relaxed atmosphere. The hotel guest lifts and long, light Garden Room lead off from this.

Shops & Amenities

Description

Corinne – Hair Salon (basement spa area).
08:00 to 18:00, Monday to Saturday.

On Line Store – hotel gifts are available on line
24 hours, 7 days a week.

Cranley Comment

Corinne's Hair Salon is located in the basement of the hotel and adjoins the Spa. It offers a range of treatments including cut and blow dry, colouring, straightening, and 'French Pleating'. Guests can also shop on line and purchase gifts and vouchers for the Spa and tea time treats. There is a small shop in Down Street beside the hotel that is open from 07:15 to 17:00 selling a small selection of groceries, wines, tobacco, newspapers and personal items.

Rooms, Suites & Villas

Number of Floors	10 in the main hotel and 4 in each apartment mansion
Total Rooms	156 (including 34 apartments)
Elevators	6 (including 1 elevator in each of the 4 apartments mansions)
Rooms per Elevator	26
Total Staff	171
Staff per Room	1.1

Check-in Time	14:00
Check-out Time	12:00
Late Checkout	Flexible early check-in and late check out subject to availability.
Smoking Rooms	8 smoking rooms available. Superior - 2 Deluxe - 1 Parkview - 2 Mayfair Suite - 1 Classic Apartment - 2
Room Service	24 hours 07:00 to 11:00 Breakfast 11:00 to 23:00 All day dining 14:00 to 18:00 Tea 23:00 to 07:00 Night menu
Laundry Service	A next day, same day and express dry cleaning, laundry and pressing service is available. Laundry, dry cleaning and pressing handed in before 09:00 will be returned by 18:00 7 days a week. Express service, laundry, dry cleaning and pressing handed in by 12:00 will be returned by 18:00 Monday to Friday at an extra charge. Shoe-shine service is available, shoes handed in before 24:00 will be returned by 07:00 (complimentary)

Cranley Comment

Superior, Deluxe and Parkview guest rooms are located in the main hotel building and have various views including Green Park. Having been recently refurbished they are all decorated to a high standard in a modern contemporary style and feature hints of London’s heritage including over 2000 lead toy soldiers and policemen! The good sized and well equipped Classic and Modern 1 and 2 Bedroom Apartments are found in mansion buildings directly behind the main hotel building on Down Street. There are 4 mansion buildings in total with their own separate street entrances on Down Street, the first building also has direct access to the hotel. The first 3 mansion buildings have 10, 1 Bedroom Apartments each with the 4th building housing the 2 Bedroom Apartments. Complimentary soft drinks and snacks are available to guests from the mini bar.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Superior Room	24	Court Side	Electronic locking system Viewfinder spy hole Security chain Individually controlled air-conditioning Work space/desk DDI Line Voice mail Fax WiFi complimentary High speed internet access 3 pin square British sockets Plasma televisions Television/internet connection International Satellite TV Movie channels pay per view DVD player Bose docking station for ipod or MP3 CD player Radio/TV Large windows Energy saving sensor lights Dimmer switches Double closet Full length mirror Iron and ironing board Shoe shine service Umbrella Safe Safety deposit boxes at Reception (complimentary) Complimentary soft drinks and nibbles from the Mini-bar Nespresso coffee making facilities Complimentary national daily newspapers Turndown service Down duvet and pillow menu En-suite bathroom Single vanity basin unit Bath tub with fitted shower over it Bathrobes Slippers Anti fog mirror Shaving/Make up mirror Shaving point Heated towel rail Hairdryer Bathroom scale – on request Telephone in bathroom A selection of luxury Ren toiletries 1 Interconnecting room	2 Adults	17.8

Cranley Comment

Superior Rooms at the Athenaeum Hotel and Apartments are located in the main hotel building and have court side views. There are 8 double, 8 twin and 8 single Standard guest rooms. The Superior Rooms are fully equipped with a range of amenities which you would expect to find in a hotel of this grade. Generally, there are mirrors behind the bed that reflects the light from the large windows making the rooms feel large and bright. These rooms are decorated in either tones of blue or amber and benefit from I-pod docking stations, complementary soft drinks and nibbles, Wi-Fi, and access to pc, fax and a printer. Incorporated into the overall distinctive décor are padded headboards, hologram pictures and miniature toy features. The marble bathrooms have large mirrors and a single recessed vanity basin unit, bath with shower over it and a selection of Ren bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Deluxe Room	54	Down Street	As per Superior Rooms with the added benefit of: Additional space 12 interconnecting rooms	2 Adults	23.8

Cranley Comment

Deluxe Rooms at the Athenaeum Hotel and Apartments are located in the main hotel building and benefit from Down Street views and a bay window that creates more living space for the contemporary occasional chairs and table. There are 38 double, 6 twin and 10 single Executive guest rooms. The Deluxe Rooms are decorated in either blue or amber and have padded head boards and large mirrors. These new generation modern guest rooms benefit from ipod docking stations, larger safes that are suitable for lap tops, plasma screen televisions and modern work stations, hologram pictures, and miniature toy features that reflect London themes and what it is so well known for. The marble bathrooms have large mirrors and a single recessed vanity basin unit, bath with shower over it and a selection of Ren bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Parkview Room	33	Green Park	As per Deluxe Rooms with the added benefit of: Additional space Views over Green Park 14 interconnecting rooms	2 Adults	25.2

Cranley Comment

Parkview Rooms at the Athenaeum Hotel and Apartments are located in the main hotel building and benefit from extensive views over Green Park from the bay window that creates more space for the occasional chairs and table. There are 18 double, 6 twin and 9 single Parkview guest rooms. The contemporary Parkview Rooms are decorated in either blue or amber and have padded headboards. These new generation modern guest rooms benefit from ipod docking stations, larger safes that are suitable for lap tops, plasma screen televisions and modern work stations, hologram pictures, and miniature toy features, that reflect London themes and what it is so well known for. The marble bathrooms have large mirrors and a single recessed vanity basin unit, bath with shower over it and a selection of Ren bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Mayfair Suite	3	Down Street	As per Parkview Rooms with the added benefit of: Additional space Larger open plan living sitting area Contemporary four poster bed Sofa bed Plasma television Additional plasma television Double vanity basin unit 1 interconnecting room	2 Adults	42.5

Cranley Comment

Mayfair Suites at the Athenaeum Hotel and Apartments are located in the main hotel building and have views over Down Street. They are large enough to create an open plan living area with sofa bed. The bathroom leads off from the bedroom area which has an additional television, and extra closet space. The larger marble bathroom has double basin vanity units with large mirrors over them, bath with shower over it, and a selection of Ren bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Green Park Suite	7	Green Park	As per Mayfair Suites with the added benefit of: Green Park View 1 interconnecting room	2 Adults	40.8

Cranley Comment

Green Park Suites at the Athenaeum Hotel and Apartments are located on the corners of the main hotel building and have views over Green Park and along Piccadilly. They are large enough to create an open plan living area, with sofa bed and separate lounge chair. The bathroom leads off from the bedroom area and has an additional television and extra closet space. The large marble bathrooms have double basin vanity units with large mirrors over them, bath with shower over it and a selection of Ren bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Roof Top Suite	1	Green Park	As per Green Park Suite with the added benefit of: Separate living room Study area 2 guest bedrooms Separate guest/en-suite with jet shower Master bedroom with sitting area Small study area Double vanity basin unit Jacuzzi Large balcony	2 Adults and 2 Adults or 2 Children on extra drop down bed	49.4

Cranley Comment

The Roof Top Suite at the Athenaeum Hotel and Apartments is a 3 bedroom suite located on the top floor of the main hotel building it has views over Green Park and along Piccadilly. On entry to the suite there is a built in study area with fax and CD system and concealed tea and coffee making facilities. The adaptable living area of the suite has a range of contemporary lounge chairs and tables, a sofa bed and a wall mounted television unit . The guest cloakroom also has a shower. The master bedroom has its own seating area, a king size bed, a small inglenook with desk and telephone and en-suite bathroom with separate bath and shower.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Classic British Apartment	19	Down Street	As per Standard Room with the added benefit of: Entrance hall Entrance door intercom Separate lounge area Large bay windows Dimmer switches Sofa bed Fully equipped kitchenette with: Fridge Washing machine 2 ring hob Oven Filter coffee and tea making facilities Master bedroom Additional Bang & Olufsen television Additional DVD player Dressing table Trouser press Some with balconies 10 interconnecting apartments	2 Adults and 2 Adults or 2 Children on sofa bed	56.0

Cranley Comment

Classic British 1 Bedroom Apartments are found in mansion buildings on Down Street, directly behind the main hotel building. They are listed buildings, and all have very high ceilings and large bay windows with plenty of natural light in the living rooms that overlook Down Street. The large windows in the master bedroom and en-suite bathrooms overlook the court at the rear of the hotel. The Classic British Apartments are decorated in varying tones of yellows, golds, greens, deep reds and soothing blues. They have dining tables, free standing traditional desks, sofa beds in the sitting area and a selection of prints and large gilted mirrors throughout the apartment. The compact kitchens are extremely well equipped for their size and short and long stay guests have the added benefit of the use of all the hotels facilities including room service. The master bedrooms have king size beds with dressing table, additional television and DVD player, an en-suite bathroom with natural light, which has a bath with shower over it and a selection of bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Modern British Apartment	12	Down Street	As per Classic British Apartments with a décor in a contemporary modern style with the added benefit of: Microwave with convection oven Fibre optic reading lights 4 interconnecting apartments Family apartment as per Modern British Apartments with a décor in a fun family style and with the added benefit of: Fun furniture including Dining table with 8 chairs Smaller persons table with 2 chairs Children’s toy box – age appropriate Magnetic boards Arcade games console coffee table 1 Interconnecting apartment	2 Adults and 2 Adults or 2 Children on sofa bed	56.0

Cranley Comment

Modern British 1 Bedroom Apartments are found in mansion buildings directly behind the main hotel building on Down Street. Being a listed building, all the apartments benefit from very high ceilings, large bay windows, and plenty of natural light in the living rooms which overlook Down Street. The master bedroom and en-suite bathrooms overlook the court at the rear of the hotel. The Modern British Apartments have been designed by various British interior designers and each has its own unique qualities from cool, sophisticated, sumptuous, contemporary to a fun 'Modern Family Apartment'. The Modern British Apartments have dining tables, free standing desks, sofa beds in the sitting area, a selection of modern prints, mirrors and modern art throughout each apartment. The open plan kitchens are extremely well equipped for their size and short and long stay guests have the added benefit of the use of all the hotels facilities including room service. The master bedrooms have king size beds with dressing table, additional television and DVD player, an en-suite bathroom with natural light, which has a bath with shower over it, and a selection of bathroom toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
2 Bedroom Apartment	3	Down Street	As per 1 bedroom apartments with the added benefit of: Additional double bedroom and en-suite bathroom	4 Adults and 2 Adults or 2 Children on sofa bed	67.0

Cranley Comment

Classic British 2 Bedroom Apartments are found in the 4th mansion buildings on Down Street, directly behind the main hotel building, and benefit from an extra guest bedroom. Being a listed building the apartments have very high ceilings and bay windows with plenty of natural light in the living rooms that overlook Down Street. The master bedroom and en-suite bathrooms overlook the court at the rear of the hotel. The Classic British 2 bedroom Apartments are decorated in varying tones of yellows, golds, greens, deep reds and soothing blues. The have dining tables, free standing traditional desks, sofa beds in the sitting area and a selection of prints and large gilted mirrors throughout the apartment. The kitchens are extremely well equipped for their size and short and long stay guests have the added benefit of the use of all the hotels facilities including room service. The master bedrooms and additional bedrooms have king size beds with dressing table, additional television and DVD player, an en-suite bathroom with bath and shower over it and a selection of bathroom toiletries.

Restaurants & Cafés

Number of Restaurants

Damask Restaurant

Restaurant Type	A la carte - Best of British
Restaurant Capacity	45
Opening Times	Breakfast 07:00 to 11:00 Lunch 12:00 to 15:00 Dinner 17:30 to 23:00 Light menu served 24 hours a day.
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Children’s Facilities	High chairs available. Children’s menu. Smaller portions available.
Breakfast Options	Continental English Buffet A la carte

Cranley Comment

Damask is the Athenaeum Hotels A la carte restaurant that is located to the right of the lobby next to the study area and Whisky Room. During the course of the day the restaurant and ambiance transforms from a light bright breakfast area with continental breakfast served form the adaptable entrance larder area, an A la carte menu is served at the tables that are laid with fine bone china. For lunch both the A la carte menu and a prix fix menu is served that includes a wide buffet selection of cocktail style canapés with cold meats and fish followed by the A la carte daily special which is influenced by British cuisine. The central high backed curved ‘Love Seats’ create enough privacy for small private meetings or are ideal for guests dining on their own, with larger seating arrangements around the room. At the rear of the room there is a large circular table that is surrounded by a wall of 'London Pearly King Buttons'. In the evenings, the entrance area to the Damask is transformed once again and turns into a well stocked cocktail bar where a large amount of the hotels 250 whiskies are on display. The restaurant is lit by candles and the ‘Love Seats’ take on their true meaning!

Garden Room

Restaurant Type	Tea Lounge
Restaurant Capacity	60
Opening Times	24 hours for residents teas and light lunches. 07:30 to 23:00 for non residents.
Dress Codes	Smart casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed except on the small terrace.
Children’s Facilities	High chairs available. Children’s menu. Smaller portions available.
Breakfast Options	Continental

Cranley Comment

The comfortable Garden Room is found to the left of the reception and lobby area. A pleasant room with 9 almost private seating arrangements with entirely different seating configurations in each, which blend together with a mix of furniture, various artistic pieces and features, quality coffee table books and magazines. The Garden Room, with windows along one side, overlooking a narrow terrace area, is an ideal special retreat for quiet essentially 'British Teas' for which they have won the UK Tea Guild Excellence Award for Top London Afternoon Tea 2008, or exclusive 'Champagne Laduree Teas and Macaroons' from the world renowned tea shop in Paris.

Bars

Number of Bars

Whisky Room

Bar Type	Whisky and Cocktail Bar
Bar Capacity	30 (and 8 in the study)
Opening Times	24 hours for residents 10:30 to 23:00 for non residents.
Dress Codes	Smart casual.

Air-Conditioning	Yes
Smoking Policy	No smoking allowed.
Admissions Policy	Children uUnder 18 not allowed. Children allowed in the study.

Cranley Comment

In keeping with all the public areas at the Athenaeum Hotel privacy without any uniformity is important. The Whisky Room is no exception to this rule. Situated to the right of the lobby next to the study and Damask Restaurant, the small Whisky Room has informal seating arrangements around the room with a high backed double sided chair in the middle of the room. Some of the hotel's 250 to 280 whiskies are on display along one wall. There is no formal bar as this is replaced by attentive discreet staff who take orders personally. A selection of wines, cocktails, champagnes and a small nibbles and snacks menu are also served. Regulars to the Whisky Room keep a 'Passport Log' of all the whiskies that they have tried, “not in one sitting!” and during the high season the hotel also holds 'Whisky Pairing Evenings' which are popular with connoisseurs and guests.

Business & Event Facilities

Wireless Internet

Lobby area
Meeting rooms
Business centre
Restaurants and bar
Chargeable, access card obtainable via Reception.

In-Room Services

High speed internet connection via the television for personal laptops.
WiFi connectivity.
Chargeable, access card obtainable from Reception.

Business Centre

The small modern, functional Business Centre is found on the first floor dedicated meeting level of the hotel. It is open 24 hours a day, and has 1 computer station, and printing and copying facilities which are complimentary.
Computer workstation with internet connections
Meeting rooms
Conference Rooms
Printer colour / black and white
Fax
Lap top hire
Mobile hire
Typing
Binding
Translation services
Technical Concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)
Hyde Park	86.12	13.0 x 6.7 x 2.6	80	60	55	24	32	32	30
St James Park	42.42	7.1 x 6.0 x 2.5	25	12	25	12	12	14	12
Green Park	31.95	7.1 x 4.5 x 2.5	25	12	-	-	12	-	-
Hyde Park 4	31.00	-	20	-	-	-	-	-	-
Balcony	24.00	-	20	-	-	-	-	-	-

The Athenaeum Hotel has 5 versatile event spaces on the dedicated 1st floor conference level which are suitable for banquets, conferences, lectures, business meetings and weddings.

Hyde Park;
is 86.12 square metres undefined, with a ceiling height of 2.60 metres. Natural light is available. The Macallan can be configured as follows: Theatre 55, Classroom 24, U Shape 32, Boardroom 32, Cabaret style 30, Banquet 60, Cocktail/Reception 80. Macallan can be separated into 2 smaller event spaces. Located on the 1st floor level, it is easily accessible by lift or a flight of stairs. There are ladies' toilet facilities on the1st floor level and a gentlemen’s on the ground floor level. The Macallan is licensed for Civil weddings.

St James Park;
is 42.42 square metres, with a ceiling height of 2.50 metres. Natural light is available. The Ardmore can be configured as follows: Theatre 25, Classroom 12, U Shape 14, Boardroom 12, Cabaret style 12, Banquet 12, Cocktail/Reception 25. Located on the 1st floor level, it is easily accessible by lift or a flight of stairs. There are ladies' toilet facilities on the 1st floor level and a gentlemen’s on the ground floor level. The Ardmore is licensed for Civil weddings.

Green Park;
is 31.46 square metres, with a ceiling height of 2.50 metres. Natural light is available. The Bowmore can be configured as follows: Boardroom 12, Banquet 12. Located on the1st floor level, it is easily accessible by lift or a flight of stairs. There are ladies' toilet facilities on the 1st floor level and a gentlemen’s on the ground floor level.

Hyde Park 4;
is 31.00 square metres, with a ceiling height of 2.00 metres. No natural light is available. The Oban can be configured as follows: Cocktail/Reception 20. Located on the first 1st level, it is easily accessible by lift or a flight of stairs. There are ladies' toilet facilities on the 1st floor level and a gentlemen’s on the ground floor level.

Balcony;
is 24.00 square metres, with a ceiling height of 2.30 metres. Natural light is available. The Balcony can be configured as follows: Cocktail/Reception 20. Located on the 1st floor leve,l it is easily accessible by lift or a flight of stairs. There are ladies' toilet facilities on the 1st floor level and a gentlemen’s on the ground floor level.

Facilities and equipment for the Athenaeum Hotel's business and conference rooms include:

High speed internet connection, modem lines, WiFi, air conditioning, telephone points, drop down projector screen, built in plasma television monitors, DVD Player, VCR, flip chart and markers, whiteboard, microphone, chandeliers, controls in room, dimmers, black out windows.

Cranley Comment

The Athenaeum Hotel has a dedicated 1st floor for meetings, conferences and events that offer seclusion and privacy in modern stylish meeting rooms with built in plasma screens, natural daylight, breakout areas and walnut and silk wall coverings. The dedicated 1st floor meeting rooms are accessed from either the lobby area by lift or via a separate entrance on Down Street. The adaptable rooms are complimented by two breakout areas and are also available for private banquets and cocktail parties.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Babysitting service

A chargeable babysitting service is available on request, 24 hours notice should be given.

Cranley Comment

There is a Kids Concierge for children staying at the Athenaeum Hotel and a range of interconnecting guest rooms in the hotel and a very special 'Family Apartment' that has been decorated with children and families in mind. From babies through to teens, the Athenaeum offers a comprehensive amenity program to ensure that all their needs are met, whether these be nappies and baby Einstein DVD’s, age specific toy boxes, mini dressing gowns, X-boxes and ipod docking stations, or cookies & milk at bedtime. The hotel is directly opposite Green Park which offers plenty of open space for walks and ball games.

Entertainment

Evening Activities

Cranley Comment

Guests staying at the Athenaeum Hotel on Wednesdays, are invited to complimentary cocktails and nibbles in the Garden Room between 17:30 and 19:00, this is an informal occasion and is hosted by members of the 'Senior Management Team' who enjoy the opportunity to meet guests in a relaxed atmosphere. Seasonally there are also 'Whisky Pairing' evenings in the Whisky Room which has a collection of over 250 varieties. Many regular guests enjoy keeping track of the various whiskies that they have tried in their very own Whisky Passport which is stamped for every different one consumed, it is not advised to try them all at once!

Sports & Gym

Gym & Health Club

Opening Times	24 hours
Description	1 Power Plate 2 Treadmills 2 Bicycles 2 Steppers I Rowing Machine 1 Resistance Machine Free weights
Size	Small

Cranley Comment

The small gym situated in the basement of the hotel is tightly packed with a wide range of equipment which is open for guests to use on a 24 hour basis, towels are provided but the gym is not supervised. Changing rooms, lockers and shower facilities are available. The gym has a mirrored surround and is well lit giving it a sense of more space, there are 2 televisions and a DVD/CD player within the facility and additional built-in televisions on the treadmills.

Land Sport

Cranley Comment

Due to the hotels central London location land is at a premium, however the hotel is superbly located to take advantage of many of the royal parks. The Concierge has a number of measured jogging routes in both Green Park which is directly opposite the hotel and additionally Hyde Park which is only a short distance from the hotel, where horse riding can also be arranged.

Golf

The Grove

Description

The Grove golf course in Hertfordshire, is widely regarded as one of the finest new golf courses in Europe and recently hosted the World Golf Championships, American Express Championship 2007. 'The Grove is a 7,152 yard par 72 championship golf course, located just outside London, designed by the distinguished American architect Kyle Philips and is playable all year round. Built to USGA specification, with the latest A4 creeping bent grass for firm, fast putting surfaces. Following the slopes, ridges and mounds of the natural landscape the course also includes a continuous hidden cart path around all 18 holes, full length driving range, practice area and putting green. Visitors should note that metal spikes are not allowed.

Green fees range from £105 to £165 depending on the seasons.

Location	33kms Chargeable taxi and limousine services available.
Holes	18
Length/Par	7,152 Par 72

Facilities

PGA Tuition
Practice Range
Restaurant

Spa

Name of Spa	Spa
Opening Times	08:00 to 20:00

Facilities

1 Treatment room
Sauna
Steam room
Jacuzzi.

Aromatherapy Treatments
LUXURY HAND AND FOOT TREATMENTS:
Rose Petal Luxury Manicure – 45 minutes
Ginger and Black Pepper Manicure – 45 minutes
Essential Maintenance Manicure - 30 minutes
Re-varnish - 20 minutes
Moroccan Rose Pedicure – 60 minutes
Ginger and Black Pepper Pedicure – 60 minutes
Reviving Foot Pedicure – 60 minutes

FACIALS
Prescription Facial - 60 minutes
Renew Rose Anti Ageing Facial – 90 minutes
Balance Deep Cleansing Facial – 60 minutes
Renew Rose Total Indulgence Facial &Massage – 90 minutes
Revitalising Eye Treatment - 30 minutes, I 20 minutes

NOURISHING HAIR AND SCALP TREATMENT
Ayurvedic scalp massage - 30 minutes, I 20 minutes

MASSAGE
Aromatherapy Stress Relief Massage - 60 minutes, I 90 minutes

RELAX • DE-STRESS • REVIVE • SUPPORT • RENEW
Anti Cellulite Treatment - 60 minutes
Revive Jet Lag Massage - 90 minutes
Destress Muscle Release - 60 minutes, I 90 minutes
Hot StoneMassage - 75 minutes

SCRUBS AND WRAPS
Destress Soother
Citrus Detox Reviver
Rose Hydrating Cocoon
Thoroughly moisturising treatment using rich oils and creams with Damask Rose - 60 minutes
Enrich body treatment – 90 minutes

PAMPERING PACKAGES

Body Bliss - 90 minutes
- A head to toe treatment
Top to Toe massage - 1 hour
- top to toe full body massage
Pure Indulgence - 90 minutes
- A customised full body massage
Wrap up and De-stress - 1 hour
- Body massage with soothing hot compresses
Warming back wrap
Pamper with a friend - 1 hour
- Full body massage with a friend! Must be taken together, at the same time.
Ultimate pampering package - 4 hours
- Smooth and exfoliate with an all over body polish and wrap
- 1 hour rejuvenating full body massage
- 1 hour facial
- Luxury pedicure, including polish in a colour of your choice

Cranley Comment

There is a small spa located in the basement level of the Athenaeum Hotel for use of both hotel and apartment guests. The spa area has a reception and one treatment room that have recently been refurbished with brown silk walls and mood lighting. Guests can have a number of treatments and additionally there is a hairdressers and a small gym within the same area. The wet area of the gym includes a large rectangular Jacuzzi, steam room and sauna, a large open double rain shower and a small seating relaxation area that is all enclosed by a permanent frosted glass wall looking out to the spa reception area and entrance to the gym.

Special Needs

Communal Areas

At the entrance to the hotel there are 3 steps down to the lobby from street level which has a temporary ramp. Access to the food and beverage outlets are on one level but only the gentlemen’s cloakroom facilities which are not specially adapted are on this level, the ladies' cloakroom is reached by lift and then by two steps. Both the gym, hairdressers, and spa area are all located in the basement with the conference facilities on the first floor also being reached by lift.

Rooms & Bathrooms

There are two DDA (Disabled Discrimination Act) guest rooms in the main hotel for either disabled travellers or guests with special needs. In the bedroom there is an emergency assistance cord by the bed, one lowered clothes rail inside the wardrobe which is accessible by wheelchair users, low light switches throughout, and a low eye spy on the front door. In the bathroom, there are disable handles on both sides of toilet, on the bathroom door and on both sides of the shower chair. The shower has a movable head and there is a low level sink. There is an adjustable padded backrest on the back of the toilet seat and emergency assistance cord by the toilet.

The hotel's apartments are well laid out but the entry to them is up 2 stairs and the lifts are very small here. These lifts however do have braille. Some of the small kitchens within the apartments are more open plan than others. Disabled facilities and equipment currently offered to guests with special needs who are staying in the apartments are; ramp at entrance to building, bath chair, toilet seat and mobile shower.

Restaurants & Catering

All the food and beverage outlets are on one level at the Athenaeum Hotel and lead off the lobby area which is accessed from the street by three steps down or a temporary ramp. There are a large number of solid bench ‘love seats’ within the Damask Restaurant, with a few tables having one or two additional freestanding chairs. The Garden Room has freestanding large settees and occasional chairs with low level coffee tables along each side of the room and a wide central area with plenty of natural light to one side. The Chef at the Athenaeum Hotel is extremely adaptable, and is able to accommodate particular dietary requirements with many regular guests also requesting favourites from past menus.

Recreation Facilities

There is a small gym situated in the basement level of the hotel that is tightly packed with the latest equipment. The pool and wet spa area has a large Jacuzzi small sauna and steam room.

Visual & Hearing Aids

There are no induction loop facilities or other special visual or hearing aids in the Athenaeum Hotel at present. Menus can be enlarged for the partially sighted. The lifts in the apartment mansion houses have braille but not in the hotel. Assistance dogs are welcome in public areas and the guest rooms and apartments.

Staff Assistance

The staff at the Athenaeum Hotel and Apartments are acutely aware of the lack of facilities for travellers with special needs and are happy to provide assistance where ever possible. Staff are trained in first aid with a few having special assistance training. The hotel has its own wheelchair for use when necessary.

Cranley Comment

There are two DDA guest rooms in the main hotel for guests with hearing, visual or mobility special needs. Once inside the lobby which has a temporary ramp, all food and beverage outlets are on the ground floor level, with the conference facilities found on the dedicated 1st floor level and the small gym, Spa and hairdressers located in the basement, which are accessible by lift.

Environment

Measures

Recycling
Energy Saving
Community Service

Cranley Comment

Improvements on environmental policies within the Athenaeum Hotel and Apartments are currently under review and the aim is to include more energy saving devices in guest rooms in the current refurbishment plan. Some steps have already been addressed by recycling, bottles, plastics, cans and cooking oils. There are energy saving sensor switches in guest rooms and suites in the main hotel and while laundry collection bags are still plastic, cleaned clothes are returned in wicker re usable baskets when possible. The hotel supports a number of charities throughout the year.

Athenaeum, London, Report Details

First Review - 28th May 2008

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