Andaz Liverpool Street, London

The Cranley Report

Andaz Liverpool Street

Andaz Liverpool Street, London

Hotel Address

40 Liverpool Street
London
EC2M 7QN
England

Cranley Rating

Andaz Liverpool Street

Photo 1 of 36. Click to enlarge

Hotel Summary

Category

Hotel

Hotel Opened

2007 - (The Andaz Liverpool Street occupies a hotel building dating back from 1884.)

Cranley Summary

Conveniently situated next to Liverpool Street Railway Station in the City of London the Andaz Liverpool Street occupies a Grade II listed Victorian building dating back to 1884. The architect, Charles Barry, also designed the Houses of Parliament. Many of its original features are highlighted within the hotel by a modern mix of lighting effects and contemporary designer furniture. More of a “hometel” than a hotel, Andaz takes its name from a Hindi word which means "personal style". Without a formal reception or concierge guests' receive personal attention from ‘Hosts’ who are greeted in the stylish ‘Living Room’ at the entrance to the hotel. Check-in and out procedures are carried out in an informal style over a cup of tea or coffee. The personal ‘Hosts’ who carry hand held 'Tablet' computers, are on hand 24 hours a day and seamlessly address all matters relating to a guests stay. The combination of grand Victorian design, natural wood and modern quirky artistic features which are evident throughout the hotel, create a visually engaging and extraordinary environment. The 267 designer guest rooms have large dedicated desks, internet and telephone calls to 020 numbers are complimentary, and in contrast the modern bathrooms reflect the Victorian era. There are four distinctly different restaurants and four bars which cater for most tastes from gastronomic to simple British side orders including mushy pees! Personal Trainers at the Andaz Health Club are complimentary and spa treatments are also available at extra cost. To add to this unusual setting The Andaz Liverpool Street hotel also has a range of event spaces including blank canvasses, and a Masonic Temple.

Hotel Location & Layout

Location Description

The Andaz Liverpool Street hotel is situated in the heart of the City of London on the edge of the East End. To one side of the hotel is the national rail Liverpool Street station which is the departure point for destinations in the East of England and London Stansted Airport. A daily express train also connects Liverpool Street with the ferry from Harwick to Hook of Holland. The Liverpool Street underground is serviced by the Circle, Central, Metropolitan and Hammersmith and City lines. Local to the hotel there are many offices and shops and a number of places of interest including Brick Lane and vintage flea markets. Spitalfields and Borough Market are close by and the Tate Modern, Whitechapel Art Gallery, Tower Bridge and the Tower of London are all within a short distance from the hotel.

Airports
Distance	11 km
Airport Transfers	Approximately 14 minutes in light traffic. Chargeable taxi and limousine service available.

Cities and Sights
Distance	8 km
City/Sight Transfers	Approximately 13 minutes in light traffic. Chargeable taxi and limousine service available.

Hotel Layout

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Layout Description

The central entrance and lobby area to the Andaz Liverpool Street hotel is between two connecting buildings on Liverpool Street and the corner of Bishopsgate. The hotels four restaurants and separate bars may be reached internally, or from their own individual street entrances, 1901 restaurant and Wine Bar, Eastway and Miyako the hotels Japanese restaurant have additional access from Liverpool Street while Catch restaurant and separate Champagne Bar and the hotels British pub George have access from Bishopsgate. The central lobby area of the hotel is known as the ‘Living Room’. To the rear of the ‘Living Room’ there are three lifts which take guests to the six floors of the hotel. The hub of the hotel, the Gallery on the 1st floor has access to most of the event spaces including The Temple. To the left of the lifts and Gallery on the 1st floor, there is a Victorian corridor leading to a set of sweeping stairs which lead down to the internal entrances for 1901 Restaurant and Wine Bar and Eastway where breakfast is served. Miyako, George, Catch Restaurant and Champagne Bar are situated at the opposite end of the hotel and may be reached from the ‘Living Room’. Close to Catch there is a further marble staircase which leads down to the Andaz Health Club on the lower ground floor, and also access’s the six guest floors.

Lobby & Guest Relations

Open Hours	24 hours
Languages Spoken	English, Afrikaans, Dutch, French, German, Italian and Spanish. In total over forty languages are spoken at the hotel.
Payment Methods	All major credit cards, travellers cheques and cash accepted
Foreign Exchange	24 hours. All major currencies exchanged. Exchange rates are commissionable.
Taxis Arranged	There is a taxi pool outside the hotel.
Tours Arranged	A full range of tours and tailor made packages can be organised through the 'Hosts' in the Living Room to include: Buckingham Palace Hampton Court Kensington Palace Legoland Luxury River Thames Cruises Madame Tussauds St Paul’s Cathedral The London Dungeon The London Eye Tower of London Windsor Castle

Guest Relations	24 hours There is no formal reception desk or guest relation desk! Check-in and check-out and all guest relation matters are dealt with in the comfortable ‘Living Room’ entrance area of the hotel by friendly staff who are known as ‘Hosts’. Each ‘Host’ has a hand held 'Tablet' computer and is able to assist and advise guests during their stay.
Concierge Services	'Hosts' are on hand 24 hours a day in the 'Living Room', and will assist guests with any arrangements including restaurant reservations, limousines, car rental, airport transfers, or organising tickets to the theatre, opera or ballet at any time prior or during a guests stay.
Medical Facilities	Staff are trained to administer first aid for minor incidents. A doctor is available 24 hours a day with a typical response time of within 40 minutes, according to the hotel. There is a walk-in clinic at Aldgate East. Pharmacies are available locally and within Liverpool Street train station.
Parking	Valet Parking is available at the hotel on request prior to arrival and during a guests stay. Guests should allow 15 minutes for their cars to arrive at the hotel from the parking area which is chargeable.

Cranley Comment

The entrance to the Andaz Liverpool Street hotel is central to the two interconnecting buildings. The entrance lobby is known as the ‘Living Room’. As there are no formal reception desks or reception area, guests are greeted by a ‘Host’ carrying a 'Tablet' PC for check-in and out procedures. This is carried out in an informal manner, guests are seated at one of the seating areas and offered complimentary tea, coffee, healthy drinks or wine and canapés for evening arrivals. The sounds of contemporary music can be clearly heard, which adds to the relaxing ambiance of this “hometel”. To the right, a door leads through to Catch Restaurant and Champagne Bar, George a British pub and Miyako. The lifts are situated to the rear of the ‘Living Room’ past the Rotunder which looks up to all six floors of the hotel. With an artistic edge guests may enjoy the references to art and artists which can be found throughout the Andaz Liverpool Street hotel.

Shops & Amenities

Cranley Comment

Set adjacent to the Liverpool Street station and on the corner of Bishopsgate the Andaz Liverpool Street hotel has a wealth of shops on its doorstep and within the station itself, including a chemist. The hotels ‘Hosts’ are able to provide guests with essential personal items including cufflinks, bow ties, tights, belts and shoelaces. Directly below the hotel, to the right of the entrance, there is a gentlemen’s shoe shop, Grenson Shoes, and Hayford and Rhodes a florists. Opposite the hotel there are boutiques, bars, coffee shops, a barbers and large and small retail establishments. A Marks and Spencer food hall is open between 07:00 to 23:00 Mondays to Fridays and 08:00 to 21:00 hours on Saturdays and Sundays. There is also a well stocked Tesco Metro to one side of the hotel which stays open to 01:00 hours during the week but closes earlier during the weekends.

Rooms, Suites & Villas

Number of Floors	6
Total Rooms	267
Elevators	3
Rooms per Elevator	89
Total Staff	350
Staff per Room	1.3

Check-in Time	12:00
Check-out Time	15:00
Late Checkout	Subject to availability.
Smoking Rooms	First floor only
Room Service	Full room service menu and tapas menu served 24 hours. Additionally guests may order selected items from the hotels restaurants. Catch – 12:00 to 14:00 and 18:00 22:00 Monday to Friday. Miyako – 12:00 to 22:00 Monday to Friday.
Laundry Service	A next day, same day and express dry cleaning and laundry service is available. Laundry and pressing; collected by 10:00 will be returned by 19:00, seven days a week. Laundry and pressing collected by 13:00 will be returned by 12:00 the following day. Dry Cleaning; picked up before 10:00 will be returned the same day by 19:00, seven days a week. Dry Cleaning collected by 13:00 will be returned by 12:00 the following day. Express Service; incurs an extra charge. Items collected by 13:00 will be returned by 19:00. Items collected by 17:00 will be returned by 12:00 the following day. Alterations (minor) can be carried out between 09:00 and 17:00. The above services are not available on Bank Holidays. Shoe-shine service is available 24 hours.
Unique Features	24-hour personalised check-in and out procedures offered by ‘Hosts’ in the hotels Living Room.

Cranley Comment

Due to the age and the design of the Andaz hotel building guest room and suite sizes may vary slightly in each room and suite category. All the guest rooms and suites are decorated in the same contemporary style with each having modern furniture, a large desk, complimentary internet, iPod docking stations and a complimentary healthy mini-bar. The guest room wings have two distinct styles, they are either Victorian with upbeat modern lighting effects or fashionably simplistic. Most rooms have city views although some of the smaller rooms may overlook the atrium Gallery.

Type of Room, Views & Facilities

Type	No.	View	Facilities	Max. Occupancy	Size m2
Andaz Guest Room	226	City/Atrium	Electronic locking system Viewfinder spy hole Security lock Entrance hall Individually controlled air-conditioning Large dedicated desk Complimentary telephone calls to 020 numbers 2 DDI lines Voice mail Fax (on request) WiFi (complimentary) Wired high speed internet access (complimentary) 3 pin square British sockets Large flat screen television International Satellite TV iPod docking station Alarm clock Radio/TV Large windows Energy saving key card light switches Energy saving light bulbs All lights can be controlled from bed side Single closet Full length mirror Shoe shine service Safe Safety deposit boxes at Reception Mini-bar, complimentary natural products Tea and coffee making facilities Turndown service Down duvet Hyper allergenic pillows En-suite bathroom Single vanity basin unit Bath tub with fitted jet shower over it Bathrobes Slippers Shaving point Heated towel rail Hairdryer Telephone in bathroom Luxury Ren organic toiletries	1 adult in single rooms, 2 adults only in all other rooms	21 to 29

Cranley Comment

Andaz Guest Rooms are suitable for either single or double occupancy and have either queen or twin beds. Although the building dates from 1884 the high ceilings and light grey colour scheme mixed with natural wood and red soft furnishings create a chic urban environment. Each room has a large desk with internet connection and iPod docking station. A stainless steel mini-bar with bright red interior which has a range of complimentary healthy drinks is built into the solid wood closet space which matches the feature entrance hallway and headboards. Each bed is dressed in crisp white Frette linen, accentuated by a red woollen throw. The fully tiled bathrooms have been artistically designed to incorporate both modern and Victorian styles and have a bath with shower over it, single vanity basin unit, mirrored storage cabinet and luxury Ren organic toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Andaz Deluxe King	30	City	As for Andaz Guest Room with the added benefit of: Additional seeting Double closet	2 adults and 1 cot	33

Cranley Comment

Andaz Deluxe King rooms are slightly larger and have king sized beds dressed with white Frette linen and a red wool throw. Each room is decorated in a subtle style by using a modern mix of light grey walls, slightly darker curtains which are highlighted by stainless steel fixtures and fittings. This is complimented by wood floors in some of the entrance hallways, and the solid wood closet space with feature built-in stainless steel mini-bar with bright red interior, this has a range of complimentary healthy drinks. Each room has a large desk with internet connection and iPod docking station. iPods are available from the hotels ‘Hosts’. The door to the fully tilled bathroom has a frosted glass porthole, the Victorian styled modern fittings blend into this bright environment which has a bath with shower over it, single vanity basin unit, mirrored storage cabinet and luxury Ren organic toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Andaz Executive King	3	City	As for Andaz Guest Room with the added benefit of: Guest cloakroom (in most rooms) Separate sitting room Additional flat screen television Dining table with 4 chairs Double closet	2 adults and 1cot/foldaway bed	38

Cranley Comment

The Executive King rooms are decorated in a similar style with a fusion of greys and red with stainless steel fittings, highlighted by the abundant use of wood on part of the floors and also the walls and closet spaces. Most of the Executive King rooms have the added benefit of a separate living room and separate guest cloakroom, This, in-keeping with the main bathrooms appearance, has a combination of replica Victorian and modern fittings, a bath with shower over it, single vanity basin unit, mirrored storage cabinet and luxury Ren organic toiletries.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Andaz Suite King	3	City	As for Andaz Guest Room with the added benefit of: Additional space Separate sitting room or area Double closet Larger en-suite bathroom 3 Interconnecting Rooms	2 adults and 1cot/foldaway bed	49

Cranley Comment

The Suite King rooms are approximately 49m² in size and have a living area with additional television, a range of bright red designer seating and modern clear Perspex coffee tables which combine harmoniously with the overall décor, of light greys, red, stainless steel fittings and natural wood. The Suite King rooms have a larger bathroom which is fully tiled and has reproduction fittings which unite with the modern mirrored storage cabinet above the single vanity basin unit. The bath has a shower over it and luxury Ren organic toiletries are provided.

Type	No.	View	Facilities	Max. Occupancy	Size m2
Andaz Open Plan Suite	5	City	As for Andaz Guest Room with the added benefit of: Additional space Separate study in most suites Complimentary bottle of wine and olives on arrival Triple closet Larger en-suite bathroom 1 Interconnecting Room	2 adults and 1cot/foldaway bed	54

Cranley Comment

Although known as an Open Plan Suite some of these suites also have a separate study. The total area of these suites is approximately 54m² which allows for a larger living environment. These suites benefit from additional closet space, a larger seating area with modern leather chairs which blend with the built-in feature wood furniture, and red, grey and stainless steel textures and colour scheme. In keeping with many of the larger rooms at the Andaz Liverpool Street hotel many of the rooms also incorporate Victorian feature windows or fireplaces which are under English Heritage protection. The large fully tiled bathroom is inspired by the age of the building and has distinctive features, a bath with shower over it, single vanity basin unit, a large mirrored bathroom cabinet which is framed by stainless steel and a selection of Ren organic toiletries.

Restaurants & Cafés

Number of Restaurants

Restaurant Comments

The Andaz Liverpool Street hotel has four diversely different dining venues, most are situated in grand Victorian settings, yet each offers a different ambiance and culinary experience. Eastway, which is open all day, has a casual contemporary atmosphere and caters for both leisurely diners and people on the move. 1901 mixes old with new, the assortment of designer furniture, coupled with grey slate side plates blend into its grand historic architecture. Catch, a seafood restaurant, reflects a modern air amongst its Grand II listed surroundings, while Miyako mirrors the style of a traditional Japanese restaurant. Guests may also dine at George, the hotels British pub.

Eastway

Restaurant Type	Brasserie
Restaurant Capacity	120
Opening Times	Breakfast 07:30 to 11:30 Monday to Friday Breakfast 07:45 to 11:45 Saturday and Sunday Lunch 12:00 to 16:00 Monday to Friday Lunch 12:00 to 16:00 Saturday Lunch 12:00 to 16:00 Sunday Dinner 17:00 to 23:00 Sunday to Friday Closed on Saturdays for Dinner
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Smaller portions available Discount available for under 12’s
Breakfast Options	Continental English Buffet

Cranley Comment

Eastway is a brasserie style restaurant and bar situated on the ground floor of the hotel and may be reached from the 1st floor level by stairs or from the street. This casually styled restaurant serves breakfast, lunch and dinner. Guests may either dine at tables or at the bar which stretches the length of the room towards the open kitchen. During the day light floods into the room from the large windows which overlook Liverpool Street. The modern furniture and wooden floors mix well with the original columns in the centre of the room. Visitors can choose either a full hot English or cold breakfasts, including Breakfast Bagels with Smoked Salmon and scrambled eggs. During the day and evening specialities include Stuffed Pear with Stilton and Walnut, and Grilled Cushion of Lamb with Aubergine puree and Café de Paris butter. A range of salads, pasta and sandwiches are also available.

1901

Restaurant Type	Gastronomic
Restaurant Capacity	80
Opening Times	Lunch 12:00 to 14:30 Monday to Friday Afternoon Tea 15:00 to 17:00 Monday to Saturday Dinner 18:30 to 22:00 Monday to Saturday Tapas menu 12:00 to 22:00 Monday to Friday Tapas menu 17:00 to 18:30 Saturday Closed on Sundays
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Smaller portions available Discount available for under 12’s

Cranley Comment

1901 is the hotels flagship gastronomic restaurant. Set in a Grade II listed environment, the large central stained glass domed atrium, arched windows, high ceilings and Victorian pillars, blend with the modern designer furniture with dramatic style. To the rear of the room is a Cheese Bar which features a host of mainly British cheeses. Below the atrium is a marble Tapas Bar where guests may enjoy more casual seating. At lunch time, a full A la carte and set price menu is served as well as a daily roast which is carved from a trolley. On Thursdays, Fridays and Saturday evenings a strolling musician mingles amongst the tables who, on Fridays and Saturdays is accompanied by a DJ with a state of the art ‘Pace Maker’ a hand held mixing devise, this allows guests to interact and set the music ambiance each evening. The British chef and staff frequently visit the farms where most of the ingredients for the dishes are produced, these include; Wood Pigeon from Yorkshire with a tortellini of mushrooms, trompettes and Madeira jus, Scallops from Scotland, sliced raw and marinated with citrus fruits and home Smoked Salmon, and Pork from Suffolk which is cooked in three ways and is accompanied by crispy potatoes, port jus and preserved cherries.

Catch

Restaurant Type	Seafood
Restaurant Capacity	50
Opening Times	Lunch 12:00 to 14:30 Monday to Friday Dinner 18:00 to 22:30 Monday to Friday Closed on Saturday and Sunday
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Smaller portions available Discount available for under 12’s

Cranley Comment

Catch, a seafood restaurant, is situated in a historical room painted in sea-green that has original stained glass windows and plaster cherubs on the ceiling. There is a large display of seafood, oysters, and crustaceans below the windows, and the tables are formally placed and dressed in white linen. Much of the fish which is served is caught by small business fishermen and is sustainable. Dishes include Oysters from Colchester, Falmouth and Loch Fyne, Smoked Salmon Caviar with potato pancakes and horseradish, Stone Bass with braised cabbage, parsnip sauce and mustard vinaigrette and there are a selection of side orders which include mushy peas.

Miyako

Restaurant Type	Japanese
Restaurant Capacity	28
Opening Times	Lunch 12:00 to 14:30 Monday to Friday Dinner 18:00 to 22:30 Monday to Friday Closed all day Saturday and Sunday
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Children’s Facilities	High chairs available Smaller portions available Discount available for under 12’s

Cranley Comment

Miyako, is a typically styled Japanese restaurant, which also runs a popular take-away and delivery service. Guests may also order a selection of sushi, sashimi, tempura, and bento boxes in their rooms from Room Service. The traditionally styled restaurant area, although not large has an authentic atmosphere with light wood panelled walls, framed windows and solid wood furniture. The bustling open kitchen is at the entrance to this venue and does not overlook the quieter dining area. Sake and a range of Japanese beers are also served.

Bars

Number of Bars	4
Bar Comments

Each of the 4 bars at the Andaz Liverpool Street hotel have a notably different ambiance. Eastway features a long sociable cocktail bar while the quieter elegantly restored 1901 Wine Bar is popular with many wine connoisseurs and is also an ideal spot for leisurely traditional English teas and pre and after dinner drinks. Catch Champagne Bar at the opposite end of the hotel, has original oak panelling and wooden floors which blend with the modern furniture and large central bar. It is a fashionable meeting point during the evening. George, a busy British pub oozes tradition, and is set in a remarkable room with a feature ceiling, walls and wooden floors.

Eastway

Bar Type	European Bar
Bar Capacity	120
Opening Times	Alcoholic beverages served from 11:00 Breakfast 07:30 to 11:30 Monday to Friday Breakfast 07:45 to 11:45 Saturday and Sunday Lunch 12:00 to 16:00 Monday to Friday Lunch 12:00 to 16:00 Saturday Lunch 12:00 to 16:00 Sunday Dinner 17:00 to 23:00 – Sunday to Friday Closed on Saturday evening
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed

Cranley Comment

Eastway doubles up as a bar and brasserie styled restaurant. A black granite bar stretches the length of this contemporary styled room which has hints of old architecture, this is mixed with stainless steel bar stools, wooden floors and matching tables with black chairs. Drinks are served from 11:00am, specialities include cocktails and tequila. Complimentary newspapers are available.

1901

Bar Type	Wine Bar
Bar Capacity	40
Opening Times	10:00 to 23:00 Monday to Saturday Alcoholic beverages served from 12:00 Lunch 12:00 to 14:30 – Monday to Friday Afternoon Tea 15:00 to 17:00 Monday to Saturday Dinner 18:30 to 22:00 Monday to Saturday Bar Tapas 12:00 to 22:00 Monday to Friday Bar Tapas 17:00 to 22:00 Saturday Closed on Sundays
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed

Cranley Comment

1901 Wine Bar is situated at the entrance to its restaurant. Popular during the day, with quiet corners tucked between Victorian arches and pillars, guests may sip wine or feast on traditional English teas. The uncluttered bar to one side has a distinctive lighting effect behind it, which changes colour in the evening to create a slightly different ambiance. The Sommeliers are knowledgeable and serve not only wine but also classic cocktails which can be enjoyed in the 1901 Wine Bars stylish surroundings.

Catch Champagne Bar

Bar Type	Champagne Bar
Bar Capacity	150 total, 50 seated
Opening Times	12:00 to 01:00 Monday to Friday 18:00 to 02:00 Saturday Closed Saturday and Sunday
Dress Codes	Smart Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	This venue is more suited to younger people and children during the day.

Cranley Comment

Catch Champagne Bar is situated at the far end of the hotel and has an additional separate entrance on Bishopsgate. This restored room retains its original features of wood panelling and ceiling; it has a modern central 50 seat horseshoe bar which is decorated in aquamarine and silver mosaic. This trendy spot is popular with city folk, and serves a range of champagnes, wines and cocktails. Bar snacks are available and include oysters, and a selection of tapas styled dishes, for example seared Squid and Chorizo, and Italian Meat and Olives.

George

Bar Type	British Pub
Bar Capacity	180 total, George main bar 56 seated and Mildred 20 seated
Opening Times	11:00 to 23:00 Monday to Friday 11:00 to 23:00 Saturday 12:00 to 19:00 Sunday Food served: Lunch 12:00 to 14:30 Monday to Friday Lunch 12:00 to 17:00 Saturday and Sunday Dinner 18:00 to 21:00
Dress Codes	Casual

Air-Conditioning	Yes
Smoking Policy	No smoking allowed
Admissions Policy	This venue is more suited to younger people and children during the day.

Cranley Comment

George a British pub with traditional oak-panelled walls and crafted ceilings is one of the finest reproduction Tudor interiors in London. Behind the bar is a large painting which depicts Bishopsgate in 1620. There is a range of high ‘Poseur’ tables and long worn refectory style tables where guest may enjoy the choice of 11 ales, wines, pitchers or spirits. To one side of George there is a further connecting room Mildred, which is slightly quieter and has an additional television which is sometimes tuned to sport. Traditional British pub food is served in either room which includes daily specials, mushrooms on toast, shepherd's pie, sherry trifle and a selection of sandwiches and salads. Occasionally George hosts live entertainment.

Business & Event Facilities

Wireless Internet

Wireless internet is available in all areas of the hotel and is complimentary to guests staying at the hotel.

In-Room Services

Complimentary wired and WiFi high speed internet connection.
Large ergonomic desk and chair
Complimentary telephone calls to 020 numbers
Two telephone lines
Speaker phone
Conference call facilities
Fax on request

Business Centre

There are two computer work stations with broadband internet access and black and white printing facilities in a quiet area to the side of the guest lifts on the first floor of the Andaz Liverpool Street hotel. This is available 24 hours a day; other business services may be arranged through the hotels ‘Hosts’.
These services include:
Two computer workstation with Word, Excel, Access, PowerPoint, and broadband Internet access
Black and white and colour printing
Photocopying
Fax facilities
Laminating
Shredding
Secretarial services
Translation
Stationary supplies
Technical concierge

Meetings & Events

Venue	Size (m²)	Dimensions L x W x H (metres)								Dinner Dance
1st Floor
Gallery	365	29.6 x 15.9 x 3.6	300	-	-	-	-	-	-	-
Great Eastern	273	21.3 x 12.8 x 2.9	400	220	250	120	-	-	120	170
Fenchurch	109	14.3 x 7.6 x 4.5	100	70	60	48	32	-	40	-
1st Floor Mezzanine Levels
Bishopsgate	93	9.8 x 9.5 x 5.0	100	70	80	54	30	-	48	70
Bishopsgate & Chancery	143	-	100	-	-	-	-	-	-	-
Chancery	50	8.4 x 6.0 x 5.0	60	24	30	24	16	-	18	-
Exchange	36	6.7 x 5.4 x 5.0	20	12	24	9	12	-	-	-
Moorgate	44	6.6 x 6.3 x 2.9	30	16	30	12	16	-	-	-
Monument	23	3.9 x 6.3 x 2.9	-	10	-	-	10	-	-	-
Broadgate	48	6.8 x 7.1 x 2.6	-	14	-	-	14	-	-	-
Leadenhall	17	5.3 x 3.2 x 2.9	-	8	-	-	8	-	-	-
Spitalfields	17	5.3 x 3.2 x 2.9	-	8	-	-	8	-	-	-
2nd Floor
Minories	90	10.9 x 8.2 x 3.6	60	40	54	30	24	-	24	-
Additional Private Facilities
The Temple	80	10.0 x 8.0 x 3.6	60	48	-	-	22	-	-	-
Andaz Studio	87	10.9 x 8.0 x 3.6	80	30	-	30	38	-	-	-
Mildreds	35	5.8 x 6.0 x 2.5	-	28	-	-	-	-	-	-

The Andaz Liverpool Street hotel has a wide selection of versatile event spaces for up to 400 people, which are suitable for banquets, conferences, lectures, business meetings, exhibitions, team building events and weddings.

1st FLOOR

Gallery, Great Eastern and Fenchurch;
are located on the 1st floor and are easily accessible by lift or a flight of stairs. Natural light is available in all of these event spaces. The Gallery and its own Upper Deck is overlooked by the hotels guest floors above and the atrium. This modern space is close to the central hub of the hotel and is an open-plan environment with a permanent events bar and striking furniture. The hotel hosts regular Silent Cinema sessions in the comfortable Upper Deck. The entrance to the Great Eastern is situated to the side of the Gallery, this space can be configured into three different sizes and offers a blank canvas with natural day light and neutral carpets. Fenchurch has elegant Victorian features including large arched windows and columns which are painted in a mix of white and pale blue. There are ladies', gents' and specially adapted facilities on the 1st floor level. Great Eastern and Fenchurch are licensed for Civil weddings.

1st FLOOR MEZZANINE LEVELS

Bishopsgate Chancery and Exchange;
are located on one of the mezzanine levels leading from the 1st floor level of the hotel, and are accessible by lift and then a short flight of stairs. Natural light is available in each of these classical rooms and all have very high decorative ceilings and original fireplaces. Access to Bishopsgate is through Chancery and often these two rooms are hired together, Exchange has its own entrance in the same area of the hotel. There are ladies', gents' and specially adapted facilities on the 1st floor and ground floor level. Bishopsgate Chancery and Exchange are licensed for Civil weddings.

Moorgate, Monument, Broadgate, Leadenhall and Spitalfields;
are all situated on one of the two mezzanine levels of the hotel close to the guest lifts and are accessible by lift and then a short flight of stairs. Natural light is available in each of these modern rooms which have wood panelling, modern furniture, drinks service stations and a small range of decorative art pieces. Monument and Moorgate may be adjoined by an internal door however they do not open out to make a larger event space. Broadgate is unusually shaped as a triangle. There are ladies', gents' and specially adapted facilities on the 1st floor and ground floor level. Monument, Moorgate, Broadgate, Leadenhall and Spitafields are all licensed for Civil weddings.

2nd FLOOR

Minories;
is the only event space on the 2nd floor level of the Andaz Liverpool Street hotel. Minories is easily accessible by lift, plenty of natural light is available in this classically styled room which has plain carpets, arches, an original decorative ceiling and columns which are painted in white and pale blue. There are ladies', gents' and specially adapted facilities on the 1st floor level of the hotel. Minories is licensed for Civil weddings.

The Temple - 1st Floor Mezzanine Level
The Temple could possibly be one of London’s more unusual and best kept secret locations! Originally a Masonic Lodge it retains its original features and is an adaptable space where little theming is required. The Temple at the Andaz Liverpool Street hotel has been used in the past by celebrities for parties, receptions, discos, and location filming. It is also popular for office Christmas parties. It is situated on one of the 1st floor mezzanine levels of the hotel (close to Bishopsgate Chancery and Exchange) and is accessible by lift and a short flight of stairs. There are ladies', gents' and specially adapted facilities on the 1st floor level of the hotel.

Andaz Studio – Separate mezzanine annex above Eastway Restaurant and Bar

Andaz Studio is located above the Eastway Restaurant and Bar and is only accessible by a short flight of stairs. This versatile space has plenty of natural light and can be configured to suit individual needs. The main feature of the Andaz Studio is its open interactive kitchen. Bespoke private dinner parties and receptions are popular at this venue as guests may interact with the chefs and bar staff. There are ladies’ gents’ and specially adapted facilities on the ground floor level. The Andaz Studio is licensed for Civil weddings.

Mildred – Ground Floor

Mildred is part of the George, the hotels British pub which is situated on the ground floor level of the hotel. Natural light is available. The room is accessed via the pub and is decorated in a traditional public house style with a mixture of freestanding and bench style seating. There are ladies', gents', and specially adapted facilities on the ground floor level of the hotel.

Facilities and equipment for the Andaz Liverpool Street hotels banquet, business and conference rooms include:

High speed internet connection, modem lines, WiFi, air conditioning, telephone points, video conferencing, LCD projector, television monitors, DVD player, VCR, flip chart and markers, whiteboard, lectern, wireless microphone, stage/podium, dance floor, stage lights, power sockets, tungsten/fluorescent/halogen lighting, chandeliers, controls in room, dimmers, black out, windows, mobile Induction Loop system.

Cranley Comment

The Andaz Liverpool Street hotel has many interesting and unusual versatile event spaces for up to 400 people which, are suitable for banquets, conferences, lectures, business meetings, exhibitions, team building events, filming and weddings. Wired and wireless internet is available throughout the hotel and both day and 24 hour delegate and bespoke wedding and private dining packages are available. With six distinctively different styled spaces available at this location, including the Great Eastern which is an ideal blank canvas, almost any event could be held at the Andaz Liverpool Street hotel.

Children’s Facilities & Clubs

Restaurant Facilities

See Restaurants

Children's Pool

See Pools

Babysitting service

A chargeable babysitting service, provided by an outside agency is available on request, 24 hours notice should be given.

Cranley Comment

Children who are under the age of 12 receive a discount at all food and beverage outlets within the hotel and smaller portions and high chairs are available. Generally Catch champagne bar is more suited to smaller people during the day and early evening. Roll out beds and cots are available for Andaz Deluxe King rooms and above. The hotel has play stations and a selection of games which can by borrowed and played in guests rooms.

Entertainment

Daytime Activities

Cranley Comment

In keeping with the Andaz Liverpool Street hotels artistic style regular arts and cultural programmes are held at the hotel throughout the year. From time to time Damian Barr a journalist and Times columnist and also BBC Radio 4 playwright stays at the hotel as a “Reader in Residence”. Guests can order Damian (sometimes wearing pyjamas) like room service, to read to them whenever, whatever and where ever they wish. Adrian Howells performed “Room Service” and “Confessional”, this saw Howells sit in a church confession box in the hotel lobby, 'Living Room' for the weekend, listening to guests hotel experiences. Often there are exhibitions on display. These have included “PSP Outsider”, photographic work curated by Angie Bowie (first wife of David Bowie). “Rubber Banned”, a photographic exhibition of Perou’s unseen portraits from Torture Garden. “Paris is Calling”, a series of performance and photographic work by Pascal Lieve and Virginie Masquant and football jumpers designed by fans and knitted by the Women’s Institute were displayed around the Rotunda. Andaz Liverpool Street hotel also runs bespoke monthly East End Contemporary Art Tours which feature local and hard-to-find galleries and studios, shown by guides who are practicing artists.

Evening Activities

Silent Cinema

Silent Cinema is held once a month at the Upper Deck of the Gallery. Guest may sit in comfortable settees and watch a movie with headphones. A bar is also available. Tickets are available from the hotel.

B Club

B Club is a By-monthly, literary/music event. Previous guests have featured, Will Self, Soho Dolls, Alexi Sayle, and Nick Hornby.

Sabotage

Sabotage is a monthly, comedy event which is held in the Masonic Temple. Previous guests have featured Stephen Merchant, Brendan Burns and Stuart Lee.

Cranley Comment

Regular and unusual quirky events are held at the Andaz Liverpool Street hotel in the evenings, many of which are influenced by cultural and historical references to British Life. Guests may experience the Silent Cinema which is held in the Gallery once a month. Here, guests sit back in arm chairs and wear wireless headphones and watch films on a full size cinema screen, It’s like watching a movie at home! The B Club features anything to do with the letter B, books, bands and Bellinis there is even a book swap, a very good ice-breaker! Comedy events are also showcased in the hotels Masonic Temple on a monthly basis.

Sports & Gym

Gym & Health Club

Opening Times	24 hours
Description	Facilities at the Andaz Health Club includes: 3x Treadmill 3x Cross Trainers 1x Rowing Machine 1x Bike 1x Shoulder Press 1x Chest Press 1x Dual Adjustable Cable Machine 1x Seated Back Row Machine 1x Leg Press 1x Assisted Die/Chin up Machine 1. Hammer Strength Half Squat Rack Dumbbells 1kg-40kg Kettle bells 6kg, 8kg, 12kg & 16kg Swiss Balls x4 Medicine Balls 3kg-8kg Form Rollers x3 Olympic Platform with Eleiko Weights Incline/Decline Chest press Bench Lonsdale Hanging (Boxing Bag) Complimentary personal trainers Steam room Private changing rooms with showers Locker room 3 Treatment rooms
Size	10.6 x 9.41 metres

Cranley Comment

The Andaz Health Club is situated on the lower ground floor of the hotel and is reached by the stairs which are close to Catch restaurant. It is not always manned but can be accessed 24 hours a day by guest key card. The gym has a full range of equipment and has a slightly Egyptian feel about it, with a feature domed ceiling and painted pillars. Complimentary personal trainers may be booked via the hotels ‘Hosts’. There are three treatment rooms leading from the gym, and spa treatments and therapies are available. A steam room is available along a side corridor which has lockers and modern private changing rooms with showers.

Land Sport

Cranley Comment

Accompanied 5km city runs which cover most of the local area are available. On Saturday mornings one of the personal trainers takes groups for a 10km ‘trot’! Leaving from the hotel the route heads down Bishopsgate, over London Bridge to Borough Market, then down to the River, passing Parliament, over Parliament Bridge then back again.

Golf

Brocket Hall

Description

Brocket Hall Golf Club is part of the splendid 543 acre Brocket Hall Estate and was designed from the first to offer some of the best golf in the United Kingdom. The two Championship standard courses, the Melbourne and the Palmerston, are each named after the 19th Century Prime Ministers to whom Brocket Hall was home. Both courses are set within the contours of the Estate and provide a challenging and varied game for golfers of all abilities.

The Par 72 Melbourne Course designed by Peter Allis is set in the picturesque parkland surrounding the Hall and provides a rigorous and challenging test of golf. In contrast, the par 73 Palmerston Course designed by Donald Steel is over 7,000 yards from the back tees. Donald has sculptured many beautiful holes playing through the ancient woodlands with some very undulating fairways.

Location	41 km
Holes	36 Melbourne and Palmerston
Length/Par	Melbourne Par 72. 6,616 yards. Palmerston Par 73, 7,080

Facilities

Two 18 hole courses
Nick Faldo Gold School
Practice Facilities
Pro shop
PGA qualified tuition

Stoke Park

Description

As well as being a challenging and demanding course you will find it hard not to be stirred by the exquisite views and landscapes of the Club's championship course known as Stoke Poges. The club's true 27 hole course is made up of the three nine hole courses Colt, Alison and Jackson. The course was designed by Harry Shapland Colt who is arguably the greatest golf course architect in history. He and his partners have certainly had more influence on the game around the world than any other firm of architects. In l908 he was commissioned to create his first unassisted design at Stoke Poges.

Green fees range from £50 to £150 depending on the time of year.

Location	47
Holes	Three loops of nine holes
Length/Par	6,721 yards, par 71, SSS 72

Facilities

Golf Academy
PGA Qualified Tuition
Practice Facilities
Hotel

Wentworth

Description

Wentworth has three courses. The West is world famous and is home each year to the HSBC World Matchplay and the BMW PGA Championship. The other "original" course is the East and finally the most recent addition is the Edinburgh which opened in the 1990’s. Many golfers visit Wentworth for the West course and very few courses can boast a tournament history on a par with the West course. It hosted the 1953 Ryder Cup and then in 1956 the Canada Cup, the forerunner to today’s World Cup of Golf. It has the distinction of hosting two of golf’s most prestigious championships; the World Matchplay and the PGA Championship. In addition the East course is in most golfers' lists of the top fifty courses in the British Isles. It was the setting for the inaugural Curtis Cup in 1932 and hosted a friendly match in 1926 between two teams from the US and Great Britain and Ireland which was the inspiration for the contest we now know as the Ryder Cup. Lastly the Edinburgh course was opened in more recent times and was designed by coach and former Ryder Cup player and captain John Jacobs in consultation with nine-time major champion Gary Player and the Club’s then professional Bernard Gallacher.

Location	46 km
Holes	54, West, East and Edinburgh courses
Length/Par	West Course par 72 (7308 yards). East Course par 68 (6201 yards). Edinburgh Course par 72 (7004 yards).

Facilities

Three courses
Par 3 nine hole course
Practice range and grounds
PGA qualified tuition
Restaurant
Outdoor pool

Spa

Name of Spa	Andaz Health Club spa treatments are provided by 'Tranquility' London
Opening Times	12:00 to 21:00 Monday to Friday and 12:00 to 21:00 Saturday and Friday

Facilities

Facilities at the Andaz Health Club include:

3 treatment rooms (1 with a shower)
Steam room
Private changing rooms with showers
Lockers
Gym

Spa treatments at the Andaz Health Club include:

Holistic Facial Therapy

Prescription Taster Facial – 30 minutes
Prescription Facial – 1 hour 15 minutes
Skin Brightening – 1 hour
Mediated Detox Facial – 1 hour 10 minutes
Anti Ageing Facial – 1 hour 30 minutes
Sensitive Skin Calm – 1 hour

Soft Touch Therapy

Wellbeing Aromatherapy Organic Facial – 1 hour
Tranquil Ritual Head Massage – 30 minutes or 1 hour
Serenity Head and Face – 1 hour
De-Stress Scalp Massage – 30 minutes
Hope Ear Candle with Balinese Neck Stretch – 1 hour
Detox Foot Therapy – 40 minutes

Holistic Massage

Full Body – 1 hour
Swedish – 1 hour
Lymphatic Drainage – 1 hour
Thai Style Deep Heat – 1 hour
Mother To Be – 1 hour
Hot Stone Massage – 1 hour

Spa Body

Detox Body Wrap – 1 hour
Hydro Active Mineral Scrub – 1 hour
St Tropez Auto Bronzat – 1 hour
G5 for 30 minutes – course of 5

Thermal Spa Body

Rice Bran Body Exfoliation – 1 hour
Power Recover Body Therapy – 1 hour
Nourishing Sea Mud Therapy – 1 hour 10 minutes
Mud Massage – 1 hour
Deep Thermal Therapy – 1 hour 15 minutes

Gentlemen’s Room

Sports Facial – 1 hour
Refinary Facial – 1 hour
De-stress Facial – 1 hour
Executive Foot Care – 35 minutes
Back Salt Scrub – 40 minutes
Energising / Sports Massage – 1 hour 10 minutes
Back Wax – from 30 minutes
Chest Wax – from 25 minutes
Eyebrow Tidy – from 15 minutes
Manicure / Pedicure from 30 minutes

Holistic Hand and Foot Therapy

Manicure – 30 minutes
Manicure Aroma Deluxe with Thermal Mits – 1 hour
Pedicure – 30 minutes
Aroma Pedicure Deluxe with Thermal Mits – 1 hour

Perfect Eyes

Patch test required 24 hours before tinting.
Eyebrow Shape – from 15 minutes
Eyebrow Tint – 10 minutes
Eyelash Tint 15 minutes
Eyelash and Eyebrow Tint – 30 minutes

Waxing

Hollywood – from 30 minutes
Brazilian – from 25 minutes
Half Legs – from 15 minutes
Full Legs – from 30 minutes
Bikini line – from 15 minutes
Underarm – from 15 minutes
Half Arm – from 15 minutes
Full Arm – from 20 minutes
Lip/Chin – from 15 minutes

Luxury Holistic Packages

Tranquility Spa Ritual – 2 hours 30 minutes
Lost in Paradise – 3 hours
Wake Up Call – 2 hours 30 minutes
The Goddess Treatment – 3 hours 30 minutes
Inner Calm – 3 hours
Jet Lag Recovery – 3 hours
Maintained Man – 2 hours
Bride To Be – 3 hours 30 minutes

Cranley Comment

Spa treatments are available in the Andaz Health Club which is in the basement of the hotel below Catch and George, the hotels British pub. There are three treatment rooms which lead from the gym, one of these has a private rain shower. Each treatment room has piped music and mood lighting effects. Additional facilities within the Andaz Health Club include a steam room, lockers and private changing rooms with showers. All treatments are provided by 'Tranquility' London and may be booked through the hotels ‘Hosts’.

Special Needs

Communal Areas

Generally guests who use wheelchairs can reach most areas of the Andaz Liverpool Street hotel with the exception of a few of the meetings and events rooms. All the restaurants and bars within the hotel have two entrances and can be accessed from the street level, or by stairs or steps internally. At the street entrance to 1901 and Eastway there is a specially adapted assistance lift which overcomes the three steps here. Due to the age and layout of the property the Gallery, Great Eastern and Fenchurch on the 1st floor and Minories on the 2nd floor are the only event spaces which can be reached without encountering stairs. There are three specially adapted guest cloakrooms, two of which are on the ground floor and one is on the 1st floor.

Rooms & Bathrooms

There are 4 DDA (Disability Discrimination Act) guest rooms at the Andaz Liverpool Street hotel which are situated on the 2nd floor of the hotel close to the lifts. Each guest room has a queen sized bed and assistance alarms are located by the bed and in the bathrooms. The bathrooms have wide doors and a roll-in shower, the basin has faucet operated taps. There are seven grab rails located around each bathroom and two alarm cords, one in the shower and one close to the basin.

Restaurants & Catering

Each restaurant or bar at the Andaz Liverpool Street has two entrances, one from the street and one which can be accessed via one of the two sweeping Victorian staircases or from the Living Room area of the hotel. All the restaurants and bars have freestanding furniture. Staff are able to advise guests with special dietary needs of the content of each dish and the chefs are able to adapt dishes where necessary.

Recreation Facilities

The Andaz Health Club and treatment rooms are located in the basement of the hotel and are reached by stairs, some spa treatments maybe given in guest rooms.

Visual & Hearing Aids

The hotel has a mobile Induction Loop system which may be used by guests who have hearing difficulties. The lift and the guest room numbers are slightly raised and directions to all areas of the hotel are clearly marked by projected signs in large print. Assistance Dogs are welcome.

Staff Assistance

Staff are trained in first aid and are on hand to provide assistance were necessary, although not trained in certain aspects of special care. The hotel has its own wheelchair and staff can assist guests to the meeting and events spaces which require stair access.

Cranley Comment

Two large connecting Victorian buildings are the home to the Andaz Liverpool Street hotel. Many of the original features have been kept and all guests may access the restaurant and bar areas from the street or internally from two grand staircases or the 'Living Room' area of the hotel. Staff are on hand to give assistance if required. There are 4 specially adapted DDA guest rooms located on the 2nd floor level of the hotel, these can be reached by lifts followed by a winding ramp, around the Rotunder, a decorative feature in this area of the hotel. The DDA guest rooms have large roll-in showers with grab rails and emergency alarms. Each room is close to a fire exits and Security is informed of all guests staying at the hotel with special needs. The hotel has its own wheelchair and Assistance Dogs are welcome.

Environment

Measures

Recycling
Energy Saving
Community Service
Environmental Audits
Water Saving
Alternative Energy
Carbon Emissions Staff Travel Scheme

Cranley Comment

During the Andaz Liverpool Street refurbishment in 2007 many environmentally friendly systems were installed including Evac water saving systems in all bathrooms which use 80% less water and a computer controlled boiler which reduces fuel by 25%. Intelligent room card operated energy saving light switches were also installed and the public toilets have infra red detection systems. The hotel holds regular Green Meetings and is keen to improve its environmental practises in all areas. In the guest bedrooms the stationery is minimal, all of which is printed on recycled paper including the laundry bags which have the laundry menu printed on the outside creating less waste. The pencils are made from recycled CD cases. All printers within the hotel are environmentally conscious and staff follow a shut down procedure after each shift. Air miles are a major consideration when sourcing food and beverages and a Fair Trade purchasing policy is also implemented. The hotels preferred private car hire company is Green Tomato Cars who use environmentally friendly Toyota Prius cars. Make A Wish is one of the charities which the hotel supports.

Andaz Liverpool Street, London, Report Details

First Review - 5th April 2009

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